Loved the oversized bath tub and bathroom television.

My room was perfect and loved the size of the bathroom especially the TV inside the mirror.

Check In at Tower II was so clean and very modern, love the 65 LG TV and inside the bathroom I was  amaze with mirror  TV, the room space was also comfortable, the pool was huge and with a great food bar.

Nice garden type tub and even a tv in the bathroom mirror.

very comfortable beds and they even had a TV in the bathroom.

Decent food options, great Gym and pools- excellent place to stay
The bathroom mirror even have a TV monitor!!

There are TV's in the mirrors, which is nice for anyone who likes to soak in the tub.

Rooms are typical in space and amenities except the tv in the bathroom mirror - LOVED IT!

Clean room the pool is awesome and has a grotto just overall great hotel the check in was smooth as employees very inviting the bathrooms has a built in tv in mirror so you can relax and watch tv at the very same time

Impressed with the tv in the bathroom mirror and a huge big screen in the room.

The hotel itself was clean, modern and had features I had not seen before (tv in the bathroom mirror, floor lighting in the room at night).

The room was clean and the bathroom tv was great.

I loved the TV in the bathroom mirror so I could watch the news getting ready.

Room is also more upscale than expected and I love the tv in the mirror in the bathroom.

The room was spacey, it had a TV in the mirror of the restroom.

The room was excellent and we loved the TV in the bathroom mirror, beautiful view from the 29th floor as well.

Top notch as always staff very friendly loved the tv in the bathroom mirror.

The bed is amazing, the tub is wide and deep and -effect for a soak , tv inside bathroom mirror is a nice bonus, room is welcoming and roomy, huge wall tv, always pleased to stay here.

The king bedroom suite is very large with two enormous tv’s and one in the bathroom for good measure.

I really appreciated the tv in the bathroom and the motion sensing night lights under furniture, very fancy.

The rooms, restaurants, pool, exercise options, and convention rooms were excellent  with quality, professional service.

I wish all the conventions I attended were here if you have the money its definitely worth it

Amazing Time, Great Experience, No Hassle During Convention Times, All In A Joyful Time.

I stayed at the Hyatt for the Spooky Empire Convention with a group of 6.

The tub is wide and deep and great for a magnesium soak especially after a long day or days of going to conventions.

I was here for a large convention and the location was perfect, with a covered walkway to the convention center.

The convenience of the convention was why we stayed

This is a very large resort with restaurants, spa, multiple pools, convention space, ballrooms.

The convention layout was straightforward and easy to navigate.

It was a great place to stay for the convention.

On a busy convention week, the staff at the front desk (Cinthia & Anthony) went out of their way to accommodate us.

Great hotel in a great location, Ideal if your attending a convention

Our convention is there every year and we do stay, I was happy with the offered discount and the convenience.

From the check in desk just for my Convention to the meals at Fiorenzo, my stay was a delight.

This was by far the best hotel I've stayed in while at a  business convention.

We stayed here for a convention so the convenience to the convention center across the street was awesome.

Any time that I am in town for a convention, I am happy to stay at the Hyatt Regency.

The hotel was very busy so i did not even utilize the resort amenities that I was charged for.

Also make sure that they do not over charge you for.

Also we paid for parking & like $30 hotel credit.

It took 4 times to get my card programmed to finally work!

I ended up hot spotting from my cell phone (roaming charges from out of country) and numerous calls with IT did not resolve the issue.

And never got my 2 bottles of water or $10 day resort credit.

She wrote the wrong room number on our card and didn’t apologize.I used to stay at Hyatt properties frequently for work

The hottub was broken, overcharged  by adding 25% extra by adding in a tip and didn't tell everyone,  and food at our conference was subpar at best.

We are airing from 9AM to almost 11PM - he wanted to charge us for the pool and gym usage, and it wasn’t like that other years.

They charge about $40 a day for the so called “resort fees” and trust me, this is NOT a resort.

Digital keys were not working the entire stay, which meant that we had to use key cards.

I am absolutely disgusted you have charged my card for no reason and especially as I cancelled my entire reservation for July 2023 stay (in feb 2023) and September 2023 stay (in March 2023).

but since we had the credit we did not really have any other viable opportunity to use it elsewhere.

Received wrong info so many times and I hate the fact that I had to call them after my stay and billing dept was very rude.

My coworker had issues with internet and key cards not working properly for the shared areas like pool and gym.

Reports of broken ice machine not resolved, phone in room did not work, had small roach on countertop, and I left an item in the room that contained my business cards with contact info,

TV not working, housekeeping not responsive, checkout painfully slow which I needed to do at desk because there was an errant charge on my bill.

They need to fix the glitches when accepting payments from company credit cards.

Drinks are a bit pricey, and everything includes an additional 5% surcharge.

I feel that this was a reasonable rate for a hotel room, which is all I used (aside from their "Market" with Starbucks.

The staff were friendly either it be at the front desk, in the Italian restaurant or in the 24/7 market.

The hotel was lovely and I liked that they had the Market there.

Having the Market with Fresh foods available was a good benefit.

The market and restaurant staff were very friendly and quick.

I’ll also say the 24 hour market is very convenient if you don’t want to leave the hotel.

Very large and has all that you need, including a to-go market, restaurant, Starbucks, retail store, bar, large pool and excellent fitness center.

Also loved the food at the 24 hour on-site market.

Great Hyatt hotel next to the convention center with fantastic staff, best valet service (you can finally order your car via text message), great pool, also nice in hotel market, located next to icon park with lots of restaurants.

The hotel is huge, the market is big and service is fast.

The  Market has excellent option for on the go breakfast salads pizza and I loved Korean Beef Bowl .

Market on site, great if you need to grab something quick.

Good location, clean, 24hr market place was a good option for the teenagers.

They have a 24 hour market, which is convenient as well as a really good restaurants near the hotel.

OMG THE HOTEL IS AMAZING  The Service From Check- In with Jazz To The Market With Kier To The Pete & Tiffany Everything Was Just Amazing.

I appreciated the swift coffee service at the Market.

The 24 hour market store was convenient and offers good food and beverages.

We chose to make use of it at the hotel's market for coffee and breakfast.

The dining in the hotel was so convenient, especially the 24 hour market.

Resort fee and parking was a little expensive for not being a fully inclusive resort.

It didnt help that the young man who greeted us upon arrival then told us self parking was 'complimentary' only to find out the complimentary part would cost us $35.00 Again, if I have to drive around and find parking myself I shouldn't have to pay anything.

My only complaint is that the parking garage is a walk away from hotel.

Furthermore, the parking was too expensive.

Had a difficult time getting into the parking garage numerous times!

I would have thought that staying at the hotel and paying the required resort fee would have at least given us a discount on the cost of parking.

Be ready for $35 a day parking and front desk staff thats too busy to help customers.

But the self parking fee (now $35 per night +tax) seems to have greatly inflated since the last time we visited (pre-Covid).

but I still had issues with the keys when trying to leave the parking garage.

Only complaint is self parking is pricey at $35.

Gave overall rating of 4 because parking is expensive and price of the room a little high.

And the parking garage isn't actually attached to the hotel so I hope you don't have to arrive or leave during one of Florida's daily thunderstorms.

The only negative for us, was the location of the parking garage didn't seem very close.

The shuttle to Sea World was not available the day we were going so we had to pay more money for parking.

Only one of four elevators working in the parking garage.

Keep in mind there are resort fees of approximately $40 and self parking is $35 a day which is high

Our problems were with the parking which was expensive and very far and we needed to switch three rooms due to the first two having carpet stains which looked very unsanitary.

though $30/night for self-parking and $40/night for valet, a bit overpriced in my mind.

If you plan on shopping for food to keep costs down, prepare for poor quality refrigerator and freezing of foods, such as salads.

The cost is way too high for what is offered.

$50.00 Plus tax And gratuity on top of that, is a bit much.

The problem I has was that my organization is tax exempt and I completed all the necessary paperwork to take care of this and upon checkout they couldn't find it and were aggravated with me because of their mistake.

.So for first day it is mediocre and overpriced. ..

My only complaints:
Poor bathroom ventilation in the hotel rooms (humidity and stench gets trapped)
Hotel restaurants overpriced and unappetizing.

This was not the case and am highly disappointed in the experience we had especially with the cost associated with room rates and fees.

I am disabled and was told I had to pay $35.00 a day for valet parking

but raise the price or train your staff well so
is not uncomfortable for us to pay here and there, plus we got charge for breakfast that we never ordered- more control - I still haven’t received the refund UPSETTING

There is a Starbucks in the lobby, the food there was expensive and terrible

Overall service was not good and food and drinks were super expensive since.

Only complaint was that the restaurants in the hotel were just ok and very expensive.

but also a convenient walk to shops and restaurants.

Very clean, good location, close to shops and restaurants.

It had lots of food choices onsite and nearby.

The food, staff, and rooms are outstanding.

The hotel doesn’t have their own kitchen from room service.

Towels available
Bathrooms clean and well supplied
Less than a mile walk to some restaurants and activities

Pool area was fun and food / drink service was fast.

Nice decor and atmosphere at the bars and restaurants.

The food was great, the margaritas were exceptional!!

The restaurants in the hotel have very tasty meals

The restaurant staff were kind and very caring.

The hotel has amazing food, poolside bar, a diner, a grab n go, and more coming.

Lots and lots of restaurants at a nice walking the distance.

Great location, clean rooms and the property, great service, fast check in and check out, many choices for food and entertainment.

Hyatt Regency Orlando

price

creditcard

parking

convention center

bathroom tv

market access

Easy access to Universal City Walk and the Universal parks.

Great Location for all things Universal with the walk, Taxi Boat and Shuttle bus all very convenient to get you to City Walk and all the Parks.

The boat shuttles to and from the parks/ city walk to Loews Royal Pacific made everything so easy and quick.

It was a 7 min walk to the city walk, self parking was easy, Valet guys were helpful and friendly.

The boat to City Walk is really helpful and we also enjoyed the short walk on occasion.

Excellent location, just a short walk from City Walk and the Parks.

If you are into walking for exercise, there is a nice walking path from the hotel to City Walk and the Parks.

Just take a quick walk to city walk or you can take a boat or bus if there is rain.

This resort is amazing, close to Islands of adventure, City walk and universal studios.

It’s an easy walk to city walk and the parks and the express passes are a MUST!

We loved thecoation as it was ose in proximity to Universal theme parks and city walk.

The location of this hotel allowed the feasibility to walk to Universal Studios, Island of Adventure and City Walk.

Beautiful hotel and smells amazing
Loved the water taxis to city walk
Hotel staff were all lovely
Food was reasonably priced- cheaper than city walk restaurants 
The Bula pool bar nachos are an absolute must- sorted me right out with a beer!!!

Location ideal for easy access to City Walk and Parks.

But the City walk which is just a ride away has great options if you are not too tired.

The location was perfect, only a 7 minute walk to the theme parks and city walk.

This hotel is close to all the parks and City Walk.

The availability of the water taxi was great - we took advantage of the water taxi every day which took us from the hotel to City Walk.

The room next too us was noisy and thre their bedding and food boxes into the hall and blocking our door .. no One would come clean it up for days

Our bathroom door was broken and took an hour to ROOM SERVICE water.

A very nasty upsetting letter was placed under my door on Sunday, 8/6 stating my credit card payment had been declined.

There was essentially a hallway in the room, where a door could have been added that would have killed 80% of the corridor noise dead.

We leave our room at 0700 to get breakfast and early park access, put the make up room sign on the door and return at 1600 to find it’s not done….whilst getting changed to go out again, get a knock on door saying your my last room, if I don’t come in now it won’t be done……next day decide to have a lie in, knock on door at 0915, we ask them to come back as we are just getting ready, left at 10, put note on door to make up room….came back at 2000 hrs….not done…..only a little moan,

Our room smelled(smells stay in carpet, don't understand why they haven't put some type of laminate down) The dividing door to the bathroom was terribly off track.

but the refrigerator did not work and needed to be replaced and the hotel room door stuck pretty bad.

The people next door also said their USB ports were worn out
and not usable.

The bathroom just had a sliding door that didn't provide much privacy as you could hear everything.

There is nowhere to park a double stroller without partially blocking the door.

The layout was a bit odd as there was a lot of empty space right by the door,

You can hear every conversation that happens in the hallway - the doors are not soundproofed 4.

The walls were dirty, the blankets were ratty, the bathroom door was off its rollers so you had to have upper body strength to be able to close it fully, the view was awful.

- The bathroom door does not have a lock.

The noise from the family in the adjacent room was made worse by the connecting door.

It’s a little noisy trying to sleep each time someone in your party gets up to use the bathroom because the door doesn’t shut and the light shines through.

The bus driver ran over a curb, parked the wheelchair ramp in front of a poll then could not get the bus doors to close multiple times and walking was not an option due to a thunder storm.

The carpet in the hallways and rooms are dingy, and the amount of dirt under the sliding door in the bathroom is gross.

So grabbed my daughter and marched down to reception, very blasé staff not seeming to be bothered . Spoke to the first manager - who said it was “normal” for Florida (a seven story room with no opening windows/balcony doors!!)

Eventually falling asleep we are then disrupted at 8.30am to abrupt house keeping “checking out?” I explained politely “yes at 11am” 9.30am door again “checking out yet!” 

This was worst experience I’ve experienced in a long long time.

Self parking is overpriced at 28 dollars a night to park in an open lot that is not close to the hotel.

What I liked :

- High quality beds
- Great conciergerie
- Many services provided
What I did not like :

- Too loud, poor room phonic isolation
- Food is overpriced
- Universal Express Pass doesn't apply for Volcano Bay
- Room theme is very poor and not adequate with the standard.

While the hotel may seem expensive, it comes with UNLIMITED Universal Express Pass.

King suite charged $400 per night: Suite was half the size of a cheap suite at Disney.

Not a great impression when the rollaways cost money and you are staying at a $400+/night hotel.

We wouldn't normally pay this amount for a hotel (or pay for express passes)

It was dirty and old, and smelled a little, and parking was overly expensive at $30/day,

Also, when checking out we were not allowed to have a luggage cart, essentially setting us up for having to use the Bell hop services and pay one more tip.

but not the original assigned room or type I booked, reserved and paid for.

Moved to a lower resort at the promise of a lower price (had to pack up within 10 minutes) and were charged full price for the replacement resort with much fewer ammenities.

The shop in the lobby (Tuk Tuk I think it is called) has a limited range on offer and is very expensive (two bottled drinks and two bananas came to just under $12).

People stay here / pay a premium for the Express Pass to avoid long queues in the adjacent theme parks.

I would probably rate this hotel as substantially overpriced if it was not for these factors.

Additionally:

We had no working in room wifi for the duration of our (shortened) stay - Tower two 5th floor (5th Aug) 

I had to try 3 floors to find a working ice machine (5th & 4rd not working) 

For the cost of the room I would have expected a complementary bottle of water in the room rather than 2 bottles with a 7.5USD price tag attached.

The price of the hotel is making this not worth it.

but when all things were considered… although the room was expensive, getting by the early entry (btw you should show up 45 minutes to an hour ahead of opening time) and the unlimited fast pass meant that the room was almost free due to the ridiculous price increase on these if you buy them piecemeal during the summer peak.

but it costs a bomb to stay here and the house keeping is a let down

Also, we split the room cost between families and now we cannot get the billing correct.

The rooms are quite expensive for what you get.

I found some pretty items at the clothing shop near the pool which were quite reasonably priced and the older gentleman working the store, who was on loan from the other Loews hotel) was delightful, welcoming and a complete gem. We stay at the Royal Pacific for the included Express Pass,

The resort is beautiful, staff is excellent (especially Kellie F)the food is great and the convenience to the parks (water taxi) is perfect!

We did the breakfast buffet at the Islands Restaurant — very good with excellent service.

We loved the Unlimited Express, Christmas Music, characters with Dr Seuss and the food!

He was so great to everyone the lobby firework sushi was served.

Island Dining for Thanksgiving dinner was the best meal we have had in years.

The small food court was great, the staff went out of their way to take care of whatever request I asked for.

We enjoyed our meal at Jakes and our waiter was friendly and attentive.

Can’t beat the express passes, garden path walk to the parks, quality of  food and drinks or pleasant staff.

Staff was friendly and the food was excellent.

We ate at all restaurants within the hotel during our stay and we’re all good with good service.

The food at Jake's was good; we had fish and chips and a burger.

Just love the ability to have a lounge area to meet other family and have drinks and food !

Ate at breakfast.buffet and omelets are excellent and freshly made.

We tried the pizza one night, which was more than adequate for both of us and was cooked on order.

The hotel property, pool area and restaurants were very nice.

We ate fantastic breakfasts at the hotel.

The food options are a great addition to any vacation.

Sep, 4, 2022

Feb, 28, 2021

Sep, 24, 2019

May, 7, 2019

Oct, 14, 2021

Jul, 8, 2019

May, 3, 2023

Aug, 8, 2017

Nov, 20, 2015

Feb, 11, 2019

May, 29, 2022

Nov, 28, 2021

Feb, 27, 2020

Nov, 8, 2022

Feb, 17, 2021

Jul, 1, 2023

Nov, 22, 2022