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6601 Adventure Way, Orlando, FL 32819-7602

Loews Sapphire Falls Resort At Universal Orlando

4.5

3229 reviews

Trip advisor
staff
friendly
taxi
city walk
boat

09/20/2021

-

It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

-

When you take the shuttle, you have to go through the main City Walk security, which is similar to the airport with regards to crowds and how stressful it is.

09/07/2021

-

The water taxi was super convenient to transport back and forth to City Walk and Universal.

08/13/2021

-

The hotel is in a prime location very close proximity to the parks and city walk.

08/08/2021

-

Convenient quick water taxi ride to Universal theme parks including City Walk.

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09/29/2021

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The room was clean and the staff was very friendly and accommodating!

09/25/2021

-

The staff are remarkable and so friendly.

09/23/2021

-

Everyone is so cordial, especially at Strongwater Tavern!

09/22/2021

-

Staff is incredibly friendly and knowledgeable.

09/20/2021

-

The hotel was beautiful and the staff was excellent!

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09/30/2021

-

Further, when making the booking, there's NO warning of that absurd fee for receiving an envelop.

09/23/2021

-

We are paying to stay there so why do we have to pay to park there?

09/18/2021

-

Overall the experience has left a bad taste in my mouth about the property and I know there is better hotels for a similar price with quality customer service throughout their ENTIRE management staff.

09/17/2021

-

We are at the restaurant the food was just OK and a little over priced.

09/09/2021

-

It’s over price the cleaning staff doesn’t clean the room the right way I had to call 3 times and go to the front desk and they still didn’t get the job done!

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09/28/2021

-

Great room , amazing customer service, great food, water taxi awesome, overall a stay couldn’t be any better .

09/27/2021

-

So close to parks, just a water taxi ride away.

09/26/2021

-

Convenience of the water taxi is superb, and overall atmosphere well exceeds expectations.

09/25/2021

-

The water taxi inside the parks.

09/20/2021

-

We took the water taxi most of the time,

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09/20/2021

-

It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

-

Sapphire Falls has their own metal detector and bag scanner on the dock, and it is such a relaxing experience getting to and from the parks by boat!!

09/05/2021

-

Jumped on the boat and right there at the entrance to the parks.

09/05/2021

-

The best thing about this hotel is that it was easily accessible via an on-location boat to Universal Studios.

08/19/2021

-

This was an amazing resort, the staff the rooms, the food, the pool, The CityWalk, the boat ride, the restaurants… I could go on and on

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09/06/2021

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People are there to get you bags( walk in the door to your left bell service is ready ) They said people were rude.

08/06/2021

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Sliding Barn door to bathroom in room.

08/02/2021

-

the restaurants both on site and in parks are VERY expensive, so we ended up Door Dashing in most out meals to save money.

07/29/2021

-

The bathroom had a barn door which we found a bit clunky and cumbersome.

07/17/2021

-

Our sons at 5:15 (next door was not cleaned) basically, the attitude is take it or leave it.

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09/29/2021

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The room was clean and the staff was very friendly and accommodating!

09/25/2021

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The staff are remarkable and so friendly.

09/22/2021

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Staff is incredibly friendly and knowledgeable.

09/20/2021

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Everyone was extremely friendly at the hotel the entire weekend.

09/20/2021

-

The resort as a whole we found really great with friendly, helpful staff, great food (pizza at the pool restaurant is really good!!

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6300 Hollywood Way At Universal Orlando Resort, Orlando, FL 32819-7614

Loews Royal Pacific Resort

4.3

3261 reviews

Trip advisor
staff
friendly
universal
taxi
city walk

09/27/2021

-

Proximity and benefits for Universal Parks were great!

09/23/2021

-

Undoubtably our favorite option when attending Universal.

09/23/2021

-

we have been coming to Universal since 2002.

09/20/2021

-

We've been staying onsite at the different universal hotels for the last 6 years and 2021 was our first time at the Royal Pacific Resort.

09/19/2021

-

We can't wait for our next trip to Universal as well as our next stay with Loews!

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09/27/2021

-

I would eat at city walk over the resort any day.

09/23/2021

-

but the bus is convenient or it’s about a 10 minute walk to City Walk.

09/21/2021

-

The hotel was very clean and we loved how close it was to the parks and city walk.

09/18/2021

-

The perks alone at this hotel (unlimited fast pass at Universal and Islands, early park admission, dedicated park entrances for hotel guests, plus boat rides to City Walk) made it worth it to star here.

09/12/2021

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You go thru screening to get into City Walk before getting on the boat or at the end of the walking path near Margaritaville.

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09/27/2021

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Rooms at the Royal Pacific were comfortable and clean, helpful and friendly staff, we enjoyed the pool 3 nights out of our 5 night stay, water taxi was a great and efficient way to get to the theme parks (Studios and Islands).

09/26/2021

-

Extremely friendly staff, helpful and always available to assist.

09/24/2021

-

He was polite, friendly and efficient.

09/23/2021

-

responsive and friendly.

09/22/2021

-

The hotel was very clean, staff was friendly and tentative, masks are “recommended” in which much of the staff were masked.

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09/28/2021

-

but were woken up early a few times with the cleaning people yelling up and down the halls to each other.. At one point they knocked on our door and then immediately came in the room before I could even stand up.

09/23/2021

-

The cleaning could be 100% better.

09/18/2021

-

However, housekeeping left opened shower gel and shampoo from former guests in the shower, there was no light housekeeping as promised by the front desk, and there were honey ants each morning at the bathroom sink.

09/13/2021

-

The rooms are not cleaned well.

09/11/2021

-

Our room was not cleaned properly either.

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09/27/2021

-

Rooms at the Royal Pacific were comfortable and clean, helpful and friendly staff, we enjoyed the pool 3 nights out of our 5 night stay, water taxi was a great and efficient way to get to the theme parks (Studios and Islands).

09/26/2021

-

You can either walk or take the water taxi which the kids absolutely loved.

09/26/2021

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The water taxi was a huge convenience,

09/23/2021

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Water taxi is cool, access to Parks is good too.

09/22/2021

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I loved having the taxi boat option

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09/29/2021

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Andrea on texts was quick and responsive.

09/27/2021

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Rooms at the Royal Pacific were comfortable and clean, helpful and friendly staff, we enjoyed the pool 3 nights out of our 5 night stay, water taxi was a great and efficient way to get to the theme parks (Studios and Islands).

09/27/2021

-

The hotel is very nice and staff was very knowledgeable and courteous.

09/26/2021

-

Extremely friendly staff, helpful and always available to assist.

09/26/2021

-

We enjoyed the pool and the staff were nice and helpful, when needed.

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09/29/2021

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That she was given the power by the team to only offer a small rate reduction for an absolutely horrible RESORT stay.

09/23/2021

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Drinks by the pool are expensive %18 mandatory tip, and very weak, my wife doesn't drink alcohol very often and she didn't get a buzz after drinking a couple of mixed drinks.

09/20/2021

-

The game room was open (have to pay for tokens to play though).

09/19/2021

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In saying that, For the price, the food should’ve been better.

09/18/2021

-

We paid for a Club Level room.

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(833) 959-2532

14501 Grove Resort Ave, Orlando, FL 34787-9475

The Grove Resort & Water Park Orlando

4.3

3384 reviews

Trip advisor
staff
friendly
disney-world
kid friendly
fun

10/01/2021

-

Our first trip since covid and we are rewarding our kids with a trip to Disney!

09/30/2021

-

The rooms are very spacious and very clean.my kids are so excited to be here for the first time.thanks again jaime

09/30/2021

-

When he found out I had 6 kids by myself for the weekend he upgraded me to a 3 bedroom at no charge.

09/29/2021

-

Those girls are the BEST!

09/29/2021

-

N/A

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10/01/2021

-

I asked if they could honor the current rate with breakfast for the family and they could not.

09/29/2021

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Heads up the arcade is super expensive, that would be our only complaint.

09/25/2021

-

Crazy high parking fees

09/20/2021

-

Food at the hotel is a little pricey

09/18/2021

-

but I can see alot of people upset with the rooms being subpar for the price.

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09/19/2021

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One woman was complaining that her room was filthy.

09/12/2021

-

but that was pretty disgusting.

09/12/2021

-

First off this room was very disgusting never was cleaned!

09/08/2021

-

N/A

09/07/2021

-

The only bad thing that I can say was the sink did smell like poop on our first day

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09/30/2021

-

She was very polite, able to multi task while being the only person at the bar.

09/30/2021

-

Jaime at front desk was awesome and very polite and professional.i would definitely come back here again.

09/30/2021

-

Jaime at the front desk was awesome!

09/30/2021

-

We will definitely return again we will be sure Jaime will be in the front desk giving is a great EXCELLENT SERVICE!

09/30/2021

-

Beautiful rooms, great staff.

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10/01/2021

-

Our first trip since covid and we are rewarding our kids with a trip to Disney!

09/29/2021

-

N/A

09/28/2021

-

We had a great time just relaxing after our Disney experience here.

09/27/2021

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but if you'd like to go around town, the resort is located close to Disney Parks and shopping.

09/24/2021

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Not far to Disney Springs.

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09/28/2021

-

The staff was friendly.

09/25/2021

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Jaime and Angie at the Front Desk were incredibly friendly and helpful.

09/20/2021

-

The staff was very friendly and attentive, and the other guests were friendly and seemed to be enjoying themselves.

09/20/2021

-

The staff are very friendly.

09/18/2021

-

Very friendly and .

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09/29/2021

-

We celebrated our son's 6th Birthday here for the weekend and had so much fun!

09/27/2021

-

Jamie was able to get us everything we needed and had us right on our way to enjoy the fun.

09/24/2021

-

Relaxing, fun, no hassles vacation!! !

09/20/2021

-

I love that the waterslides are big enough for adults soooo much fun can’t wait for another trip…

09/18/2021

-

We are looking forward to have so much fun at this awesome resort and will recommend it to the rest of family and friends. .

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09/19/2021

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but no one picked up the phone.

09/12/2021

-

Its sad especially when a hotel advertises covid 19 proto call.

09/07/2021

-

My brother had forgotten his mobile in the room and didn’t notice until few hours later.

08/26/2021

-

If I didn’t think to buy detergent at Publix, we would have been calling every night for towels.

08/18/2021

-

We couldn’t even get anyone to answer a phone call the entire time we were there.

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(407) 917-8224

One Grand Cypress Boulevard, Orlando, FL 32836-6799

Hyatt Regency Grand Cypress

4.5

2481 reviews

Trip advisor
staff
friendly
disney-world proximity
golf
grounds

09/28/2021

-

The front desk did an amazing job to make everything special.

09/28/2021

-

The Hyatt Regency Grand Cypress is always well maintained with very friendly staff.

09/26/2021

-

The beat part was the staff.

09/23/2021

-

Staff was super friendly and welcoming

09/21/2021

-

The staff were amazing and super friendly willing to go above and beyond to answer any questions I had.

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09/27/2021

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They even have rock climbing, golf, lots of walking trails, and an amazing pool with caves.

09/17/2021

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If you do not have a car they will drive you via golf cart to the entrance of the property.

09/03/2021

-

Such a great time with the bikes, mini golf.

09/03/2021

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There is a lot of activity you can do on the resort, biking, canoeing, jogging trails, tennis and some golf.

09/02/2021

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The hotel is still beautiful with plush greeneries and botanical flowers, and pools, lake activities, golf, tennis and jogging trails.

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09/21/2021

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They mistook my cards not enabling parking to them so I got stuck out of the parking lot for one day.

09/16/2021

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though valet will not park your car if you are handicap, an issue that needs fixed.

09/13/2021

-

1. wasn't told about 25 dollar a day parking. 2.

08/30/2021

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Only issue I experienced was that general parking is kinda far from the check-in and room floors.

08/14/2021

-

but no shuttles are available for the Disney parks (the shuttle only runs on the weekend for Disney springs and times are pretty restrictive), but we drove to Epcot and parked without issue.

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09/28/2021

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The Hyatt Regency Grand Cypress is always well maintained with very friendly staff.

09/26/2021

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Every person we encountered was friendly and helpful.

09/23/2021

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Staff was super friendly and welcoming

09/21/2021

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The staff were amazing and super friendly willing to go above and beyond to answer any questions I had.

09/13/2021

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The staff was very friendly and accommodating.

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09/10/2021

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This place is beautiful and close to Disney Springs.

09/06/2021

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Around the corner from downtown Disney and close to parks.

08/12/2021

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Good location near Disney.

08/11/2021

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This property is well maintained with exceptionally great land scaping with close proximity to Disney and other venues.

08/08/2021

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Very close to Disney World and Disney Springs if you want to there.

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09/14/2021

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Bicycle boats are not kept up and maintained nicely and our swim vests stunk horribly.

09/13/2021

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Filthy, and run down best describes the cabanas.

09/13/2021

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but they left the mold in the bathroom.

07/27/2021

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Never received a call about the room and was never compensated for the disgusting room.

07/27/2021

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The only problem was our mattress pad was not changed prior to our arrival and it had a horrible urine smell.

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08/30/2021

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The grounds are gorgeous, and the staff was generally very helpful.

08/28/2021

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The grounds are beautiful and has many amenities.

08/27/2021

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There were plenty of food options on resort grounds though.

08/24/2021

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The grounds are beautiful and very well kept.

08/18/2021

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Beautiful grounds: patios and courtyards, walking and running trails, lake, interconnected swimming pool; many indoor seating options made it easy to find places to both sit down for a meal and find quiet spaces for reading.

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09/27/2021

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This is one of the few places you have lots you can do that is included in your service charge.

09/24/2021

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I'm not sure why I had to pay a resort fee.

09/21/2021

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The hotel is a little overpriced, not presenting clearly at the check in the separation of resort fees and parking fees.

09/13/2021

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Nothing premium here folks.

09/06/2021

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A bit pricey

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5800 Universal Blvd, Orlando, FL 32819-7834

Hard Rock Hotel at Universal Orlando

4.3

2692 reviews

Trip advisor
staff
friendly
city walk
rock-music
taxi

09/30/2021

-

The only perk is the proximity to the park and the friendliness of the staff

09/30/2021

-

We were greeted and taken care of by Nan while we were up there.

09/26/2021

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The staff was professional

09/25/2021

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And the Velvet session staff were outstanding thank you Molly nice to meet you.

09/25/2021

-

The employees were all amazing.

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09/30/2021

-

but again, a bit pricey.

09/07/2021

-

I was worried it would be overpriced for what I got

08/31/2021

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The food was pricey,

08/29/2021

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NOT A PRO OR A CON - Club Lounge - I’m not sure how to rate this…it was okay.

08/25/2021

-

The prices in the conveniences tire are astronomical for example $6 plus tax for a packet of crisps / chips .

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09/30/2021

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We booked a club level room on their Rock Royalty floor.

09/26/2021

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To be fair, the lobby is beautiful and the constant rock and roll playing on large screens in the lobby is fun.

09/07/2021

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Like any Hard Rock, it had the rock and roll theme that I couldn't get enough of.

08/29/2021

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It had a rock star decor.

08/28/2021

-

You definitely put the “Rock” in the Hard Rock Hotel !! !

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08/29/2021

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It’s a 5 minute walk to Universal and a 15 minute walk to Islands or you can take a water taxi.

08/05/2021

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There is a water taxi that also takes you to city center,

07/20/2021

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You can take an 8 minute walk or just take the water taxi, which is right outside of the door.

06/04/2021

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The water taxi is a fun way to get from the hotel to Universal,

03/28/2021

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You could also take a water taxi right to the entrance of the City Walk.

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08/25/2021

-

If you are visiting Universal studios it is a short 5 minute walk to City Walk and you get automatic express passes .

08/23/2021

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It’s a close walk to city walk.

08/02/2021

-

We were really greatful for the short walk right to universal studios and City Walk.

06/04/2021

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The proximity is ideal for visiting Universal and the City Walk.

04/19/2021

-

We were in walking distance to City Walk and all parks.

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09/25/2021

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Charlotte was an absolute delight very friendly had us laughing.

09/01/2021

-

Staff is friendly.

08/25/2021

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The customer service agent called Paulette was very friendly and helpful .

08/24/2021

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I couldn’t have asked for better service from Paulette, who was friendly and helpful.

08/17/2021

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Great service and friendly staff!

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(855) 261-2798

12562 International Drive, Orlando, FL 32821-6946

Floridays Resort Orlando

4.6

2023 reviews

Trip advisor
staff
friendly
theme park
seaworld
apartment suite

09/09/2021

-

The smell of marijuana is everywhere.

09/06/2021

-

Upon waking the next morning we recognize there is visible mold on all of the cabinets, light fixtures, walls, etc….

08/24/2021

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Numerous patches of mold (not mildew) in the bathroom.

08/09/2021

-

On the last morning, we noticed the smoke alarm was missing from the master bedroom and we notified the front desk as we checked out. 7.

07/23/2021

-

It's DISGUSTING to look at the sheets on your bed and see yellow stains!

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08/09/2021

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but the entire unit did not appear to have been properly cleaned.

07/31/2021

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This is a resort that does not have daily housekeeping or room service.

07/23/2021

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Housekeeping and their engineers were never available and it really made our stay interesting

07/19/2021

-

but figured that it was from the cleaning crew that just left.

07/09/2021

-

When brought to the attention of guests services, we were told that they would use this as a training opportunity and how he has to pay $15/hr for housekeeping.

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09/28/2021

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Apart from the obvious benefits of close to theme parks & shopping, the absolute best part of Floridays is the staff like Brittany Teller Grof 😍🥰 We've always been treated as family rather than guests ( especially brilliant when you have 2 children !)

09/01/2021

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The hotel is just about 15 minutes from theme parks which is a plus.

05/11/2021

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It is still a good place to relax by the pool after a long day at the theme parks, provided, of course, you can find a spot with the number of people who are traveling these days.

10/07/2020

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Every time I go to visit the Orlando theme parks, my family and I stay at this resort.

02/17/2020

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I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

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10/01/2021

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I was online for three hours before I chose this hotel, I give it 5 stars.. Gardenia at the front desk was Awesome..She was very nice and had that friendly voice, knowledgeable, and made sure our stay was great.

09/28/2021

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Apart from the obvious benefits of close to theme parks & shopping, the absolute best part of Floridays is the staff like Brittany Teller Grof 😍🥰 We've always been treated as family rather than guests ( especially brilliant when you have 2 children !)

09/23/2021

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david smith was not only friendly he made it feel like i was welcome as a guest and that if i needed anything to call the desk!

09/21/2021

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And I have to say here that ALL the staff were wonderful.

09/20/2021

-

N/A

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02/01/2021

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This resort is great location to SeaWorld, Benihana Disney Springs and much more!!

04/20/2020

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Full kitchen, nice sized room, perfect location close to Seaworld.

02/17/2020

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I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

12/21/2019

-

He even answered our questions about SeaWorld.

11/11/2019

-

Location wise was pretty good if you have a car, and there is a courtesy shuttle bus to Disney, SeaWorld and Universal.

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08/09/2021

-

Stocking of plates and utensils was not even up to 1/2 the quantity indicated on the inventory list on the cabinet door.

07/23/2021

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My master room electric did not work for a few days the bathroom door was jammed and you would get locked in.

05/11/2021

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None of the doors in the room latched, save for the main door to the outside; even if the thumb locks were engaged, you could not get a single door to close completely.

04/14/2021

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The refrigerator door was all banged in, holes in walls and kitchen island, tears in curtains.

04/04/2021

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but the negatives out weigh the benefits (leaky dishwasher, sliding patio door is jammed, $40 charge for daily room cleaning services, uncomfortable beds/pillows, and outdated furniture).

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02/17/2021

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The price was great for a 3 bedroom condo. 2.

07/15/2020

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Booked the 2 bedroom condo at Floridays Resort.

12/27/2019

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This resort has 2 & 3 bedroom condo style apartments with a full kitchen.

12/22/2019

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Great choice two bedroom condo located just minutes from the themed parks.

12/22/2019

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We stayed in a two bedroom condo that had two full bathrooms, a fully stocked kitchen with a big island, and a large living area.

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10/01/2021

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I was online for three hours before I chose this hotel, I give it 5 stars.. Gardenia at the front desk was Awesome..She was very nice and had that friendly voice, knowledgeable, and made sure our stay was great.

09/23/2021

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david smith was not only friendly he made it feel like i was welcome as a guest and that if i needed anything to call the desk!

09/15/2021

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Fast check in, friendly staff and efficient, the location in and out always clean, atmosphere amazing and welcoming.

08/31/2021

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Rooms are clean, staff is friendly and food is great!

08/05/2021

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Everyone we spoke to was welcoming, helpful and friendly and David the VP of Guest Services and his team went above and beyond for our family of 6.

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6725 Adventure Way, Orlando, FL 32819-7602

Universal's Aventura Hotel

4.2

1993 reviews

Trip advisor
staff
friendly
rooftop bar
city walk
theme park

08/24/2021

-

The first issue is the absolute horrible elevator planning.

08/16/2021

-

but that was the only time there was an issues with the elevators.

08/09/2021

-

N/A

08/03/2021

-

Sometimes there were up to 15 minute waits for the elevator.

07/26/2021

-

The only complaints we had were that the 5 elevators that were running were pretty crowded every time we tried to take them.

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09/27/2021

-

Housekeeping failed to clean our room on the day it was scheduled, despite me contacting the front desk at 10:00AM and specifically requesting service.

09/25/2021

-

Extremely friendly and helpful staff.

09/24/2021

-

Overall the feel is welcoming when you walk in, we enjoyed the pool (the lifeguards are a little unnecessary

09/24/2021

-

Staff and rooms were great.

09/22/2021

-

He was knowledgeable and just clearly loved his job.

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09/27/2021

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Aventura is next to Volcano Bay and is an easy walk, an easier bus ride, or a lovely boat ride to Universal Studios, Islands of Adventure, and City Walk (which joins the two parks).

09/25/2021

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Hubby and I came down to day drink at City Walk and do HHN.

09/18/2021

-

Close to all the parks including City Walk.

08/13/2021

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Early park access at 8 and a shuttle runs about every 15-20 minutes to take you to and pick you up from city walk.

08/05/2021

-

Excellent experience and comfortable in the hotel, very close to the parks and city walk, food was really good and next time I want to expend more days at the hotel and parks I feel very secure at the universal hotel and parks.

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09/30/2021

-

Aventura is an amazing hotel in the perfect location to visit all 3 theme parks, Islands of Adventure, Universal Studios and Volcano Bay and also relax in.

09/21/2021

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The theme parks are a walk or a quick ride away.

08/16/2021

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The room was on the 11th floor and had a nice view of the theme park and Sapphire Falls.

07/26/2021

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The room was excellent and had an amazing view of the theme parks.

07/17/2021

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Combine all these features and easy access to Volcano Bay, City Walk and the Universal theme parks, we had a great trip.

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09/25/2021

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Rooftop bar was great.

09/17/2021

-

The roof top bar is an amazing experience.

08/28/2021

-

We missed the great Mgr Shaw this visit at the Rooftop Bar,

08/26/2021

-

The rooftop bar was amazing.

08/16/2021

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There is a cool rooftop bar and a few places to eat in the lobby.

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09/25/2021

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Extremely friendly and helpful staff.

09/20/2021

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Friendly and knowledgeable workers Really close to volcano bay which was nice.

09/18/2021

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Clean and the staff was super friendly and knowledgeable.

09/05/2021

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Food was great and employees were friendly.

08/28/2021

-

Very friendly, kind, attentive, & was doing a great job preparing food while also helping assist a new employee on the register.

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(855) 912-8604

8738 International Drive, Orlando, FL 32819-9317

Avanti International Resort

4

2461 reviews

Trip advisor
staff
friendly
universal
pool area
theme park

08/20/2021

-

I love the rooms cleans and comfortable and the pool area is my favorite.

07/14/2021

-

N/A

07/07/2021

-

The pool area is the only thing positive I have to say about this place and is the only reason it's a two otherwise it would have been a one.

06/17/2021

-

Staff, lobby and pool area are fine.

05/30/2021

-

The rooms are clean and the pool area is fun.

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09/25/2021

-

She was very kind and booked our stay while also accommodating our wishes!

09/11/2021

-

All the staff are so friendly and we love Jackie at the pool bar.

09/08/2021

-

Roan Taylor was such a helpful and polite person.

08/26/2021

-

She was accommodating, upbeat and energetic.

08/23/2021

-

On the 20th, I arrived at 11:11 and was greeted by Michka.

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08/30/2021

-

I checked out promptly at 9 due to having to catch a plane at 11:10 in Orlando and yet this morning I had a late checkout charge on my credit card.

07/07/2021

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Because housekeeping is only working on rooms when people check-out there is a constant stack of garbage outside the rooms, property garbage cans are overflowing at all times, dirty towels sitting outside the rooms, it's disgusting.

06/30/2021

-

Finally no good security guard Peter came walking around like “oh that’s you guys being all loud?” Like um yess our rooms are flooding and no one is answering at the front desk.

06/29/2021

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My room faced the pool and there was a lot of noise at night.

06/25/2021

-

I expect to hear back from this general manager of this facility.

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08/30/2021

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My room was outdated and there was chips/chunks missing out of the shower walls and tub.

08/14/2021

-

Shower head looks like soap scum accumulated.

08/01/2021

-

The bathroom is so small with only a tub and a toilet.

07/31/2021

-

I when there on 07/31/2021 with the family and the first room they gave me smelled like mildew so we asked for another to have a bathroom was full of mildew so I ended up leaving their hotel due to horrible condition.

07/25/2021

-

When I opened the shower curtain there was a dirty washcloth left from the previous user.

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08/14/2021

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coffee stinks, the outlet in the bathroom is broken.

08/03/2021

-

Manager at the third shift on 07/29/2021-07/30/2021 was nasty.

07/31/2021

-

I when there on 07/31/2021 with the family and the first room they gave me smelled like mildew so we asked for another to have a bathroom was full of mildew so I ended up leaving their hotel due to horrible condition.

07/22/2021

-

rooms were not clean, microwave dirty, soiled sheets, pool no chlorine, jacuzzi had used condoms.

07/08/2021

-

but one that did not smell and appeared clean.

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07/29/2021

-

We have been going to Avanti for our Universal and Disney World stays for six years now and we were hesitant to come back due to Covid-19.

06/30/2021

-

*** below is the full story   We met this driver when other people who lived in this hotel called the front desk for a ride and asked us if we wanted to share the ride since we all went to the Universal.

10/29/2020

-

We will be making another trip in a few weeks to come back to stay for universal.

10/29/2020

-

We were able to get Starbucks in the cafe before heading to Universal and the barista did an awesome job on our coffees!

03/24/2020

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They operate a free shuttle to Disney and Universal as well.

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09/11/2021

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All the staff are so friendly and we love Jackie at the pool bar.

08/19/2021

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Michka was an excellent customer service representative, she help me sign into my Hotel and was very friendly and helpful.i would definitely go back and tell all of my friends this is a great hotel especially for the price.

08/15/2021

-

Bartender Kevin was amazing did an awesome job and was very friendly.

08/13/2021

-

Jojo and James were so friendly and the manager was great!!

08/11/2021

-

Mike was so friendly, answered all our questions, and accommodated every need.

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04/15/2021

-

Would HIGHLY recommend this stay for families especially those visiting the theme parks!

04/10/2021

-

It is a Universal studios partner and offers shuttles to and from the theme park

01/17/2021

-

The hotel even offers shuttle service to and from theme parks.

01/05/2021

-

Family friendly, and close to everything you could need (walking distance)..they had shuttles for the theme parks,

01/03/2021

-

Free and timely shuttle to theme parks.

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(844) 325-8770

8101 World Center Drive, Orlando, FL 32821-5408

Caribe Royale Orlando

4.3

2592 reviews

Trip advisor
staff
friendly
disney-world proximity
pool area
kid friendly

09/09/2021

-

Breakfast is available at the on-site restaurant Tropicale you do have to pay for it.

08/17/2021

-

The amount I paid for this hotel was NOT worth it.

08/04/2021

-

Its bad business to adjust a nightly rate with out disclosing it.

07/12/2021

-

If you try to leave early, they charge an additional $50 fee

07/08/2021

-

We paid for a handicapped accesible room and never recieved.

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08/12/2021

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The central pool area between the room towers is terrific: spacious, well-maintained, and has two refreshment areas immediately adjacent.

08/04/2021

-

The pool area was large and clean.

07/17/2021

-

Steve Brown (out around the pool area) was amazing & made us feel so welcomed.

05/23/2021

-

Pool area was okay,

04/16/2021

-

The surroundings are lovely, the pool area was great,

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09/09/2021

-

Staff treat you like royalty also!

09/07/2021

-

housekeeping if you required so contact with staff was at a minimum).

09/05/2021

-

This place is very beautiful inside and the employees are kind.

08/12/2021

-

The service from all staff members was always excellent.

08/12/2021

-

Staff is helpful and friendly.

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09/09/2021

-

Parking at Disney is $45 per day, we could have taken the shuttle here

07/08/2021

-

The 20 a night for parking wasn't unreasonable to ask for

05/18/2021

-

The parking gate system is a real pain and does nothing.

05/04/2021

-

PARKING: $12.00 per day parking fee only to have to park either in a wooded area or a mile from your room because people who are not actually guests at the hotel can use the parking for events.

04/13/2021

-

There is no visitor parking.

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09/09/2021

-

(This hotel does charge a parking fee also.)

07/15/2021

-

Then on top of that said we were a no show and still charged me.

07/12/2021

-

If you try to leave early, they charge an additional $50 fee

07/08/2021

-

but they charged a 200 a day deposit.

06/16/2021

-

The response I got from the lady in charge was “hmmmm that looks like paint”.

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02/28/2021

-

Great location, really close to Disney Springs.

02/09/2021

-

Very nice hotel, comfortable and with excellent facilities, very close to the Disney parks, restaurants and shopping centers, 5 minutes from the Vineland Outlet.

01/06/2021

-

The hotel is in a great location And close to Disney.

12/31/2020

-

My girlfriend and family chose here because it was close to the Disney parks.

10/14/2020

-

Close to Disney, quick drive to Universal .

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09/09/2021

-

Big hit with my kids!

08/05/2021

-

Our kids have grown up going there.

07/09/2021

-

From the superb service we received at checkin from Sophia, my 16 yr old daughter and I knew our stay would be special.

07/01/2021

-

Fabian was completely on top of EVERYTHING - assisting Kim and the other girls, bussing tables, taking orders, attending to guests.

06/28/2021

-

Even then I tried to make the best of this for my girls, after all it’s their vacation.

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09/07/2021

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The staff members I encountered each day were very friendly and professional.

08/12/2021

-

Staff is helpful and friendly.

08/05/2021

-

We are always welcomed by friendly faces at the front desk and housekeeping is wonderful too.

08/04/2021

-

Most employees were super friendly.

07/17/2021

-

We decided to add on an extra night and the front desk was very helpful and friendly.

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(407) 641-2224

9801 International Drive, Orlando, FL 32819-8104

Hyatt Regency Orlando

4.4

2282 reviews

Trip advisor
staff
friendly
convention center
market access
bathroom tv

09/29/2021

-

I love the 24/7 market, super convenient for business travelers who work odd hours.

09/25/2021

-

The Bartenders at the bar were fantastic as were the people behind the counter at the "Market" restaurant and the Italian Restaurant (I can't remember the name.

09/20/2021

-

They manage to maintain a quality product whilst navigating the requirements of health and safety in the post covid 19 market.

09/19/2021

-

There’s a market where you can get a snack at 1:00am if you’re jet lagged.

09/14/2021

-

They have market that works 24/7 which is really great.

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09/29/2021

-

The staff are always friendly and the facilities are amazing.

09/28/2021

-

Terrific, well maintained property with very friendly staff.

09/28/2021

-

The beds were exceptionally comfortable!

09/26/2021

-

The staff in all areas are great, very clean, very beautiful, all needs are right there or near, it was a great stay.

09/25/2021

-

Very professional and amazingly clean hotel.

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09/20/2021

-

From the first encounter with a valet parking attendant to a later encounter with Said, a room service attendant, in the elevator.

09/08/2021

-

You are probably better off going with self parking instead of valet parking.

09/04/2021

-

I didn’t like the distance to walking to the parking garage and the only casual restaurant was closed.

08/31/2021

-

I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

-

Did not like self parking fee and location as we had to walk with bags to main building.

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09/18/2021

-

A few small hiccups: I wish someone had given me an orientation on resort fee and what was included.

09/07/2021

-

Very crowed main pool, second pool had no shade and exorbitant prices on everything in addition to the resort fees and various taxes.

08/31/2021

-

I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

-

Did not like self parking fee and location as we had to walk with bags to main building.

08/30/2021

-

One thing if you plan to eat & drink at the hotel make sure to have plenty of money to spend, I feel that was overpriced even for the area!

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09/28/2021

-

Great place when in for a convention and then stay for some much needed vacation afterwards.

09/26/2021

-

Stayed at this hotel for a business convention.

09/16/2021

-

As someone that has attended many large conferences and conventions I have seen the good, the bad and the ugly when it comes to facilities.

09/07/2021

-

Can't wait for next year's convention!

08/21/2021

-

This is a large convention hotel that is very busy,

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09/22/2021

-

I really appreciated the tv in the bathroom and the motion sensing night lights under furniture, very fancy.

08/21/2021

-

Everything looked clean and well taken care of.My bathroom had a TV behind the mirror.

08/11/2021

-

Room was obviously sanitized, My room had a TV in the bathroom mirror which seemed excessive

08/08/2021

-

Loved the super huge tub and tv in the mirror.

07/25/2021

-

The bathroom mirror have tv!

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09/20/2021

-

Extra charge for the gel for doing manicure, didn’t tell us ahead of time which is not good.

09/20/2021

-

When ask about a refund for the difference I was told that I need to contact AMEX TRAVEL.

08/31/2021

-

Only issue was that the parking garage exit was unattended all weekend allowing people to come and go without paying yet we were charged because we were staying in the hotel.

08/20/2021

-

Parking is expensive, $100 for a 2 night stay as they charge for the day of checkout.

08/17/2021

-

It was the only part of the hotel that lived up to its billing,

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09/29/2021

-

The staff are always friendly and the facilities are amazing.

09/28/2021

-

Terrific, well maintained property with very friendly staff.

09/25/2021

-

Went to the Hyatt Regency for a Biohacking Conference and all the Hotel Staff were friendly, helpful, and courteous.

09/21/2021

-

Caring and friendly staff.

09/20/2021

-

Every employee I encountered truly made me feel welcome and were very friendly.

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