The boat service was so quick and the captains were friendly.

Great Location for all things Universal with the walk, Taxi Boat and Shuttle bus all very convenient to get you to City Walk and all the Parks.

The boat shuttles to and from the parks/ city walk to Loews Royal Pacific made everything so easy and quick.

Park boat access was very efficient and saves time.

The boat ride to the parks is so much better and shorter than parking at the parks.

In terms of transport to universal, the boat is a lovely way to travel.

The boat to City Walk is really helpful and we also enjoyed the short walk on occasion.

Locations are perfect to universal studio, we can walked or took the boat to go to universal parks, excellent services, staying at the club level very satisfied with the service!

The little boat service into Universal was excellent and fun.

There is also a boat to get to the parks or alternatively a walking route - both are quick

We enjoy the boat taxis that take to the parks and City Walk as well as taking you back to the hotel when you are done having fun.

Immaculate room, extremely friendly staff, good food, beautiful pool area, great boat ride to parks from hotel, plenty of chairs around pool area,   hotel is a GEM.

Just take a quick walk to city walk or you can take a boat or bus if there is rain.

Our fav part was the express pass perk and being able to take a boat to theme parks or city walk.

but, its an easy walk or boat ride int the park.

The resort is only a quick boat trip from the parks, you can also walk there as it's only a 5/10 min walk from the lobby to the security area which is located at the side of Magaritaville.

The boats to the park was amazing though.

The proximity to the parks is one of the things that makes this hotel so perfect, a 7 minute walk to IOA or a very nice boat ride and the advantage of going through security checks before you get on the boat, if you walk the security check is by Margaritaville.

Easy access to Universal City Walk and the Universal parks.

It was a 7 min walk to the city walk, self parking was easy, Valet guys were helpful and friendly.

Excellent location, just a short walk from City Walk and the Parks.

If you are into walking for exercise, there is a nice walking path from the hotel to City Walk and the Parks.

This resort is amazing, close to Islands of adventure, City walk and universal studios.

It’s an easy walk to city walk and the parks and the express passes are a MUST!

We loved thecoation as it was ose in proximity to Universal theme parks and city walk.

The location of this hotel allowed the feasibility to walk to Universal Studios, Island of Adventure and City Walk.

Beautiful hotel and smells amazing
Loved the water taxis to city walk
Hotel staff were all lovely
Food was reasonably priced- cheaper than city walk restaurants 
The Bula pool bar nachos are an absolute must- sorted me right out with a beer!!!

Location ideal for easy access to City Walk and Parks.

But the City walk which is just a ride away has great options if you are not too tired.

The location was perfect, only a 7 minute walk to the theme parks and city walk.

This hotel is close to all the parks and City Walk.

The availability of the water taxi was great - we took advantage of the water taxi every day which took us from the hotel to City Walk.

The room next too us was noisy and thre their bedding and food boxes into the hall and blocking our door .. no One would come clean it up for days

Our bathroom door was broken and took an hour to ROOM SERVICE water.

A very nasty upsetting letter was placed under my door on Sunday, 8/6 stating my credit card payment had been declined.

There was essentially a hallway in the room, where a door could have been added that would have killed 80% of the corridor noise dead.

We leave our room at 0700 to get breakfast and early park access, put the make up room sign on the door and return at 1600 to find it’s not done….whilst getting changed to go out again, get a knock on door saying your my last room, if I don’t come in now it won’t be done……next day decide to have a lie in, knock on door at 0915, we ask them to come back as we are just getting ready, left at 10, put note on door to make up room….came back at 2000 hrs….not done…..only a little moan,

Our room smelled(smells stay in carpet, don't understand why they haven't put some type of laminate down) The dividing door to the bathroom was terribly off track.

but the refrigerator did not work and needed to be replaced and the hotel room door stuck pretty bad.

The people next door also said their USB ports were worn out
and not usable.

The bathroom just had a sliding door that didn't provide much privacy as you could hear everything.

There is nowhere to park a double stroller without partially blocking the door.

The layout was a bit odd as there was a lot of empty space right by the door,

You can hear every conversation that happens in the hallway - the doors are not soundproofed 4.

The walls were dirty, the blankets were ratty, the bathroom door was off its rollers so you had to have upper body strength to be able to close it fully, the view was awful.

- The bathroom door does not have a lock.

The noise from the family in the adjacent room was made worse by the connecting door.

It’s a little noisy trying to sleep each time someone in your party gets up to use the bathroom because the door doesn’t shut and the light shines through.

The bus driver ran over a curb, parked the wheelchair ramp in front of a poll then could not get the bus doors to close multiple times and walking was not an option due to a thunder storm.

The carpet in the hallways and rooms are dingy, and the amount of dirt under the sliding door in the bathroom is gross.

So grabbed my daughter and marched down to reception, very blasé staff not seeming to be bothered . Spoke to the first manager - who said it was “normal” for Florida (a seven story room with no opening windows/balcony doors!!)

Eventually falling asleep we are then disrupted at 8.30am to abrupt house keeping “checking out?” I explained politely “yes at 11am” 9.30am door again “checking out yet!” 

This was worst experience I’ve experienced in a long long time.

Staff was friendly and the food was excellent.

He arranged for us to have adjoining rooms and was so very friendly and accommodating.

The staff from the valet parking attendents to the stay at the Royal Club Lounge wwre so friendly and amazing!

Everyone was friendly and the room and the rest of the hotel were very clean.

The Hotel staff was very friendly and helpful.

The place was nice and clean, and everyone we encountered was friendly and helpful.

The resort is clean, staff is friendly, the pool area is beautiful.

The hotel atmosphere is welcoming, the staff are friendly, and the amenities are on point.

Some staff were very friendly at Reception and the Concierge Desk,

Found all staff to be super friendly and helpful.

The staff are so friendly, we spent quite a few days by the pool and they were always so helpful.

Food at the pool area is excellent with friendly staff.

Staying here gives you fast pass access to most of the rides in the park (except Hagrid) and rooms and well appointed and comfy.

The resort is beautiful, staff is excellent (especially Kellie F)the food is great and the convenience to the parks (water taxi) is perfect!

Being so close to the parks and the water taxi is a great service never waiting  more than a few mins and fast passes to the park which are included really make it, we walked on to most rides with no q, kids loved it.

We planned on visiting Universal and didn’t want to take away from that magic by having a kids water park in the back.

The waiter was great hotel so convenient you get fast passes to go into the park.

We enjoy staying on property and the added benefit of having the express passes and early park admission.

Hotel was extremely clean (stayed in Jurassic park kids suite) had amazing views of the park out of our window.

We justified the cost with the unlimited express pass, proximity to the parks and the free park transportation.

Can’t beat the express passes, garden path walk to the parks, quality of  food and drinks or pleasant staff.

Good place to stay while going to Universal parks, unfortunately that's it.

Hotel is beautiful, clean, convenient to the parks and well worth the splurge.

Not having to drive or park anywhere made life so easy and having early park admission allows you to go on rides without a wait for an hour.

but the staff was amazing, location was great, room was adequate for two people and the park perks (were looking at you, unlimited express pass.  )

Enjoyed our stay, great location for parks

Self parking is overpriced at 28 dollars a night to park in an open lot that is not close to the hotel.

What I liked :

- High quality beds
- Great conciergerie
- Many services provided
What I did not like :

- Too loud, poor room phonic isolation
- Food is overpriced
- Universal Express Pass doesn't apply for Volcano Bay
- Room theme is very poor and not adequate with the standard.

While the hotel may seem expensive, it comes with UNLIMITED Universal Express Pass.

King suite charged $400 per night: Suite was half the size of a cheap suite at Disney.

Not a great impression when the rollaways cost money and you are staying at a $400+/night hotel.

We wouldn't normally pay this amount for a hotel (or pay for express passes)

It was dirty and old, and smelled a little, and parking was overly expensive at $30/day,

Also, when checking out we were not allowed to have a luggage cart, essentially setting us up for having to use the Bell hop services and pay one more tip.

but not the original assigned room or type I booked, reserved and paid for.

Moved to a lower resort at the promise of a lower price (had to pack up within 10 minutes) and were charged full price for the replacement resort with much fewer ammenities.

The shop in the lobby (Tuk Tuk I think it is called) has a limited range on offer and is very expensive (two bottled drinks and two bananas came to just under $12).

People stay here / pay a premium for the Express Pass to avoid long queues in the adjacent theme parks.

I would probably rate this hotel as substantially overpriced if it was not for these factors.

Additionally:

We had no working in room wifi for the duration of our (shortened) stay - Tower two 5th floor (5th Aug) 

I had to try 3 floors to find a working ice machine (5th & 4rd not working) 

For the cost of the room I would have expected a complementary bottle of water in the room rather than 2 bottles with a 7.5USD price tag attached.

The price of the hotel is making this not worth it.

but when all things were considered… although the room was expensive, getting by the early entry (btw you should show up 45 minutes to an hour ahead of opening time) and the unlimited fast pass meant that the room was almost free due to the ridiculous price increase on these if you buy them piecemeal during the summer peak.

but it costs a bomb to stay here and the house keeping is a let down

Also, we split the room cost between families and now we cannot get the billing correct.

The rooms are quite expensive for what you get.

Hotel was so convenient the staff was great.

Hotel staff played dumb when brought to their attention.

We enjoyed our meal at Jakes and our waiter was friendly and attentive.

Cornell at the front desk was our first into to the awesome service we would receive during our stay.

The luggage hold was also extremely helpful.

The hotel was warm, welcoming and clean !

The pool was great, and so were the water taxis.

The hotel is walking distance from Universal (10 mins) or you could catch the water taxi (easy to get on, also about 10 mins).

While both a shuttle and water taxi were available, we opted to walk down the beautiful path.

The water taxi is a quick convenient ride to the parks.

We had an amazing time and the water taxi to and from the hotel was very convenient.

clean and neath hotel, close to park in walking distance or water taxi.

The water Taxi to the parks were super convenient!

We used the water taxi everyday to get to the parks, very fast and convenient transportation.

Very close location to the parks and you can take the water taxi, shuttle bus or even walk to them!

Water taxi is a really nice way to get about,

The water taxi was so fun and quick to and from the parks, we never waited more than 5 minutes to hop on a taxi.

The water taxi was super convenient and if you wanted to walk, it was really close.

The water taxis are super convenient and the food in the Royal Club lounge was excellent!

I highly recommend the water taxi due to the convenience and ease of security into City Walk.

The Royal Pacific Hotel is a clean unassuming hotel overlooking Islands of Adventure at Universal.

The pool is large and heated and our kids had a great time playing on non Universal days.

First id like to say that Universal will always be a great trip.

Staying on property at Universal is so worth it.

We like it better than the other deluxe resorts at Universal.

Would definitely do it again if I return to Orlando and am visiting universal parks.

This is the more affordable of the three Universal Premier hotels.

Loews Royal Pacific Resort is a excellent choice to stay during your Universal vacation.

Very easy access to the Universal parks and the transport to Volcano Bay was regular and fast.

Booked a Universal trip for our family of 4 for our first REAL vacation in years and we stayed at The Royal Pacific.

Hotel is great proximity to all things Universal and Disney and transportation is provided.

I had an amazing tim at universal resorts there were so many amazing things that we were able to do in such a great timely manner considering everything is so close.

We would definitely come back for our next universal trip!

We have always had a great experience at Universal Resorts.

We had a good time visiting the Universal Theme Parks.

It’s a really big hotel and lots of walking.

The hotel atmosphere is fantastic and we love the proximity to the parks - a short walk to both parks and CityWalk.

We even came back to the hotel from the parks (10 min walk) to have dinner in the club due to enjoying it so much.

Loews Royal Pacific is a beautiful resort just a short 5-10 minute walk from the Islands of Adventure theme park.

Less than 10 minutes walk to Islands of Adventure.

but if you are planning on rope-dropping anything, the walk is usually a faster way as you have no queue.

Loews Royal Pacific Resort

price

door

staff

friendly

park

walk

universal

city walk

taxi

boat

Love that the water boats stay running so late, really helps after a tired day of walking at the park.

The boat captains transporting people to the parks were also personable and professional.

We were at the boat about 10 minutes to 7am and were able to get in the first boat.

Facilities wise the boat shuttle service to City Walk was efficient,

Boats to park make using an ECV wonderful.

There is a boat ride to universal city walk which takes 5 minutes, thus being able to quickly access the Universal Islands of Adventure and Universal Studios theme parks.

The restaurants are all good if a little pricy and the boat taxi to Universal was excellent.

I would definitely stay at a hotel with access to the boat.

Overall the hotel is mainly trading on the location which is a short and pleasant boat ride to universal studios.

The boat to the parks is lovely and a great way to go to and from the parks.

Amazing location being able to get the water boats straight from outside to universal parks.

The boats were seamless and such a pleasant way to traverse the parks.

One of the lovely water taxi trips had a fantastic boat ride with everyone singing YMCA on the boat which will forever be a fond memory for my sister and brother in law who got to enjoy that ride.

It is so easy to get to citywalk and parks, we choose to walk on a morning as we always have, especially when going to IOA as it takes 10 minutes from the boat dock and then catch the boat back after the parks.

The boat to City Walk allowed us to bypass the parking and security mess for regular guests and gave us a separate entrance to the event, which was very useful.

Pros:
- lovely spacious pool area
- extremely clean rooms and hotel
- boat service to universal
 - easy walk to volcano bay
- access to other universal hotels and pools
- new Dutch trading company service quick service till 11pm
- Alamo car hire desk in lobby
- daily housekeeping 
- friendly staff especially housekeeping who we could not fault

Improvements:
- few more shelves and towel rails needed in bath area
- room can feel cramped with a teen and 2 adults as there is no balcony -

If you're a family going to the Universal theme parks, Loews Sapphire Falls is pretty beautiful, clean, modern, and ideal, with lovely, modern rooms, baths, and grounds, including boats directly to the theme park.

but of all the hotels available with boat access to the parks, this was the lowest- end one.

The boat and/or walk to City Walk lovely.

Access to city walk was great if you like shopping and some food.

The water taxi's were ALWAYS there to take us back and forth to City Walk and Universal Parks.

The boat to Universal City Walk was very convenient.

One additional benefit of this resort is that you get the water taxi to Universal City Walk which starts early and runs late.

Quiet, clean, helpful and easy access to the parks and City Walk.

The water taxi to and from Universal's City walk was wonderful and unexpected!

The free water taxi to universal and city walks is fantastic and the boat staff and security are fun too.

They have the convenience of the dedicated walking path, shuttle, and water taxis to city walk.

Beautiful, moderate level resort with a price point beating anything the D offers. The pool area is well-themed, the lobby, restaurants, and lounges are inviting; and the water-taxi to City Walk makes for a very convenient and charming "commute."

The theme parks, city walk and volcano bay are a 10 minute walk away, or you can get the water taxi to city walk and the theme parks.

Super convenient water taxi that will take you directly to the parks and City Walk.

Beautiful walk (or leisurely boat ride) to City Walk or either of the Universal parks.

Very family friendly, clean and access to restaurants on the property and super convenient to have to water taxis to take you to and from City Walk and the parks.

The hotel is pretty, clean, and within walking distance to universal, volcano bay, and city walk.

The only enjoyable experience was the water taxi to the parks and city walk.

We really enjoyed the early park admission and easy, relaxing water taxi transportation to the theme parks and City Walk.

Charged in the hall, our ADA room with 2Q beds was effective for 2.

My only complaint is the extra $50/night charge for one of our sons.

Upon check in I was requested to provide a credit card to check in and have a $700 charge taken, as I do not have credit cards my debit card had to have a charge made to it.

Your hotel, unlike other competitors, charged us $15.98 to have a $6.00 bottle of cream my son needed / delivered from Amazon.

Check your bill as we were charged for the water we hadn't had - quickly rectified by reception.

We did decide that we missed having a balcony though the view over the shuttle boats always had something happening.. Poor in-room internet and even charged for it in the 'business centre'
We relied on the Amatista cookhouse for our evening meals

I'm sure it states somewhere in small print that this charge is required,

Needless to say I was charged more than what was initially quoted and when I called to dispute the charges I was told that due to the fact that I didn’t have a email showing those “quoted charges” I basically didn’t a fight and the charges will remain.

Thrown out with wet clothing due to a Universal employee’s (several employees as a matter of fact) poor communication and then charged full price for another night’s stay at a lesser resort with fewer amenities on our anniversary trip.

but that's probably why I was charged after I left now that I think about it.

We had to use them on the last day as our flight back to the UK was late and the charges for a late check out was extortionate.

I told him that none of the 4 cards were working.

Note there is a separate charge for the parking ($26 per day for self parking).

Again it took threatening to call a locksmith and charge them for the cost before they even asked what the keys looked like and found them.

I was advised once I was checked out, it would just come off the card that we added to our account on check in.

but we maxed out our credit card anyway so we can finally stay at Sapphire Falls!

There is No excuse for incorrect billing 2 stays in a row, this was my go to hotel,

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