It was close to good attractions in the area.

Good size hot tub..
Water play area is good.

The pool area is pretty as well and everything is very clean and pristine.

Pool area was fun and food / drink service was fast.

Nice location near a cute area with shops and restaurants.

The room was massive, bar area, jacuzzi tub, full table with 8 chairs, 3 TV's, very spacious bathrooms and a walk in closet and changing area.

The amenities, especially the pool area, were fantastic and well-maintained.

The staff and conference area was very easy to navigate.

Property all looks brand new, pristine rooms, public spaces, restaurants, pool area, and meeting space.

Very nice pool area and comfortable beds.

The food in the hotel dinning area was good and the bar had plenty to offer.

but got bruise on my right leg knee area I could have hurt myself more 
Everyone nice staff wise

This is a very nice hotel and good choice when visiting the Orlando area and I will consider staying there again in the future.

Everyone was friendly., room clean and food was great, pools
 Area wonderful service all around was good, I would prefer a little variety in the menus

Recent upgrades to Rocks and Descend areas are well done.

The hotel had all the amenities you could ask for - bar, restaurants, gym, conference center and a fantastic pool area.

Loved the oversized bath tub and bathroom television.

My room was perfect and loved the size of the bathroom especially the TV inside the mirror.

Check In at Tower II was so clean and very modern, love the 65 LG TV and inside the bathroom I was  amaze with mirror  TV, the room space was also comfortable, the pool was huge and with a great food bar.

Nice garden type tub and even a tv in the bathroom mirror.

very comfortable beds and they even had a TV in the bathroom.

Decent food options, great Gym and pools- excellent place to stay
The bathroom mirror even have a TV monitor!!

There are TV's in the mirrors, which is nice for anyone who likes to soak in the tub.

Rooms are typical in space and amenities except the tv in the bathroom mirror - LOVED IT!

Clean room the pool is awesome and has a grotto just overall great hotel the check in was smooth as employees very inviting the bathrooms has a built in tv in mirror so you can relax and watch tv at the very same time

Impressed with the tv in the bathroom mirror and a huge big screen in the room.

The hotel itself was clean, modern and had features I had not seen before (tv in the bathroom mirror, floor lighting in the room at night).

The room was clean and the bathroom tv was great.

I loved the TV in the bathroom mirror so I could watch the news getting ready.

Room is also more upscale than expected and I love the tv in the mirror in the bathroom.

The room was spacey, it had a TV in the mirror of the restroom.

The room was excellent and we loved the TV in the bathroom mirror, beautiful view from the 29th floor as well.

Top notch as always staff very friendly loved the tv in the bathroom mirror.

The bed is amazing, the tub is wide and deep and -effect for a soak , tv inside bathroom mirror is a nice bonus, room is welcoming and roomy, huge wall tv, always pleased to stay here.

The king bedroom suite is very large with two enormous tv’s and one in the bathroom for good measure.

I really appreciated the tv in the bathroom and the motion sensing night lights under furniture, very fancy.

The rooms, restaurants, pool, exercise options, and convention rooms were excellent  with quality, professional service.

I wish all the conventions I attended were here if you have the money its definitely worth it

Amazing Time, Great Experience, No Hassle During Convention Times, All In A Joyful Time.

I stayed at the Hyatt for the Spooky Empire Convention with a group of 6.

The tub is wide and deep and great for a magnesium soak especially after a long day or days of going to conventions.

I was here for a large convention and the location was perfect, with a covered walkway to the convention center.

The convenience of the convention was why we stayed

This is a very large resort with restaurants, spa, multiple pools, convention space, ballrooms.

The convention layout was straightforward and easy to navigate.

It was a great place to stay for the convention.

On a busy convention week, the staff at the front desk (Cinthia & Anthony) went out of their way to accommodate us.

Great hotel in a great location, Ideal if your attending a convention

Our convention is there every year and we do stay, I was happy with the offered discount and the convenience.

From the check in desk just for my Convention to the meals at Fiorenzo, my stay was a delight.

This was by far the best hotel I've stayed in while at a  business convention.

We stayed here for a convention so the convenience to the convention center across the street was awesome.

Any time that I am in town for a convention, I am happy to stay at the Hyatt Regency.

The hotel was very busy so i did not even utilize the resort amenities that I was charged for.

Also make sure that they do not over charge you for.

Also we paid for parking & like $30 hotel credit.

It took 4 times to get my card programmed to finally work!

I ended up hot spotting from my cell phone (roaming charges from out of country) and numerous calls with IT did not resolve the issue.

And never got my 2 bottles of water or $10 day resort credit.

She wrote the wrong room number on our card and didn’t apologize.I used to stay at Hyatt properties frequently for work

The hottub was broken, overcharged  by adding 25% extra by adding in a tip and didn't tell everyone,  and food at our conference was subpar at best.

We are airing from 9AM to almost 11PM - he wanted to charge us for the pool and gym usage, and it wasn’t like that other years.

They charge about $40 a day for the so called “resort fees” and trust me, this is NOT a resort.

Digital keys were not working the entire stay, which meant that we had to use key cards.

I am absolutely disgusted you have charged my card for no reason and especially as I cancelled my entire reservation for July 2023 stay (in feb 2023) and September 2023 stay (in March 2023).

but since we had the credit we did not really have any other viable opportunity to use it elsewhere.

Received wrong info so many times and I hate the fact that I had to call them after my stay and billing dept was very rude.

My coworker had issues with internet and key cards not working properly for the shared areas like pool and gym.

Reports of broken ice machine not resolved, phone in room did not work, had small roach on countertop, and I left an item in the room that contained my business cards with contact info,

TV not working, housekeeping not responsive, checkout painfully slow which I needed to do at desk because there was an errant charge on my bill.

They need to fix the glitches when accepting payments from company credit cards.

Drinks are a bit pricey, and everything includes an additional 5% surcharge.

I feel that this was a reasonable rate for a hotel room, which is all I used (aside from their "Market" with Starbucks.

The staff were friendly either it be at the front desk, in the Italian restaurant or in the 24/7 market.

The hotel was lovely and I liked that they had the Market there.

Having the Market with Fresh foods available was a good benefit.

The market and restaurant staff were very friendly and quick.

I’ll also say the 24 hour market is very convenient if you don’t want to leave the hotel.

Very large and has all that you need, including a to-go market, restaurant, Starbucks, retail store, bar, large pool and excellent fitness center.

Also loved the food at the 24 hour on-site market.

Great Hyatt hotel next to the convention center with fantastic staff, best valet service (you can finally order your car via text message), great pool, also nice in hotel market, located next to icon park with lots of restaurants.

The hotel is huge, the market is big and service is fast.

The  Market has excellent option for on the go breakfast salads pizza and I loved Korean Beef Bowl .

Market on site, great if you need to grab something quick.

Good location, clean, 24hr market place was a good option for the teenagers.

They have a 24 hour market, which is convenient as well as a really good restaurants near the hotel.

OMG THE HOTEL IS AMAZING  The Service From Check- In with Jazz To The Market With Kier To The Pete & Tiffany Everything Was Just Amazing.

I appreciated the swift coffee service at the Market.

The 24 hour market store was convenient and offers good food and beverages.

We chose to make use of it at the hotel's market for coffee and breakfast.

The dining in the hotel was so convenient, especially the 24 hour market.

Resort fee and parking was a little expensive for not being a fully inclusive resort.

It didnt help that the young man who greeted us upon arrival then told us self parking was 'complimentary' only to find out the complimentary part would cost us $35.00 Again, if I have to drive around and find parking myself I shouldn't have to pay anything.

My only complaint is that the parking garage is a walk away from hotel.

Furthermore, the parking was too expensive.

Had a difficult time getting into the parking garage numerous times!

I would have thought that staying at the hotel and paying the required resort fee would have at least given us a discount on the cost of parking.

Be ready for $35 a day parking and front desk staff thats too busy to help customers.

But the self parking fee (now $35 per night +tax) seems to have greatly inflated since the last time we visited (pre-Covid).

but I still had issues with the keys when trying to leave the parking garage.

Only complaint is self parking is pricey at $35.

Gave overall rating of 4 because parking is expensive and price of the room a little high.

And the parking garage isn't actually attached to the hotel so I hope you don't have to arrive or leave during one of Florida's daily thunderstorms.

The only negative for us, was the location of the parking garage didn't seem very close.

The shuttle to Sea World was not available the day we were going so we had to pay more money for parking.

Only one of four elevators working in the parking garage.

Keep in mind there are resort fees of approximately $40 and self parking is $35 a day which is high

Our problems were with the parking which was expensive and very far and we needed to switch three rooms due to the first two having carpet stains which looked very unsanitary.

though $30/night for self-parking and $40/night for valet, a bit overpriced in my mind.

If you plan on shopping for food to keep costs down, prepare for poor quality refrigerator and freezing of foods, such as salads.

The cost is way too high for what is offered.

$50.00 Plus tax And gratuity on top of that, is a bit much.

The problem I has was that my organization is tax exempt and I completed all the necessary paperwork to take care of this and upon checkout they couldn't find it and were aggravated with me because of their mistake.

.So for first day it is mediocre and overpriced. ..

My only complaints:
Poor bathroom ventilation in the hotel rooms (humidity and stench gets trapped)
Hotel restaurants overpriced and unappetizing.

This was not the case and am highly disappointed in the experience we had especially with the cost associated with room rates and fees.

I am disabled and was told I had to pay $35.00 a day for valet parking

but raise the price or train your staff well so
is not uncomfortable for us to pay here and there, plus we got charge for breakfast that we never ordered- more control - I still haven’t received the refund UPSETTING

There is a Starbucks in the lobby, the food there was expensive and terrible

Overall service was not good and food and drinks were super expensive since.

Only complaint was that the restaurants in the hotel were just ok and very expensive.

Enjoyed my stay with a spacious room and in room coffee with small fridge.

We had a king size bed with a small fridge and loved the bathroom!

King-size bed, sofa, small fridge (big enough), bathroom was good size with TV in mirror!

I like that we had a small refrigerator, The staff was very accommodating and friendly.

but clean - standard coffee maker, small refrigerator for drinks, desk and bathroom.

Hyatt Regency Orlando

price

creditcard

parking

convention center

bathroom tv

market access

Cute little stores downstairs and nearby in the area.

Pool area still good, nice pool, and hot tub (although the hot tub wasn’t working on some days).

I shouldve stayed at the springhill which was the same pricepoint and in the area.

The staff is great, the rooms are great, the breakfast is great, and the pool area is great.

We've been to Florida for spring break for decades now and stayed in many of the area hotels.

This is our favorite place to stay while visiting the area.

Pool area was clean and not very crowded since everyone is usually at the parks.

It was a really nice pool area and the lounge chairs were decent and didn't have a bar that digs in your low back which was nice.

The breakfast is always good, and the pool area is nice and well-maintained.

Full breakfast and a wonderful pool area.

This property has been our go-to place whenever we are in the Kissimmee area.

but they do distract from an otherwise well designed and  idyllic pool area.

So whenever you are in the Kissimmee area this is the property to stay at, with Old Town and it’s car shows and rides just across the street, as well as many different food option close by makes this property a great choice.

Being so close to the Old Town shopping area with the Friday and Saturday Night old car Cruises, as well as a short trip to Walt Disney World really adds icing to the cake!

Pool area & bar were also nice and relaxing. Overall.

Love the view of Old Town, the 24 hour pool and hot tub, the breakfast area, the laundry room on each floor, and the friendly and accommodating staff.

The pool area was very quiet and even had an open bar.

The front desk staff were very friendly and accommodating, even giving us a requested view of the Old Town shopping area.

Only one lift working during most of our 15 night stay meaning you always had a long wait and we were on the 5th floor, otherwise would have walked the stairs!

Only 2 elevators for this hotel, not enough and they are insanely slow.

Our only Con would be the speed of the elevators.

The elevator wait can be ridiculously long.

Near elevator on our floor was washing machine available- - $1.50 Dryer also $1.50 set on heavy duty did not dry clothes well.

We loaded our stuff on a cart only to find the room was right next to the elevators.

There are only 2 elevators so can become slow during busy time.

I really only have two minor complaints the beds were very firm and uncomfortable and the elevators were slow.

I was also disappointed that the hotel seemed to need a “face lift”.

Laundry and ice making machine so if you’re a light sleeper avoid rooms near lift and those might hear disturbance.

Only improvement would be for BOTH elevators to have been working

Anyway, in brief, here are the positive and negatives we found:
Firstly the negatives - the slowest lifts in hotel history, then sometimes they are being cleaned at breakfast time which is the busiest time of day!

Oh and I never found out where the stairs were in my entire stay as thr lifts can be very slow!

He gave us our keys and after waiting more than 10 minutes to get into the elevator (beware of the sloooowest elevator in history), got to the room, opened the door, and the room was not cleaned.

There are only 2 elevators for the entire 7 story building.

The only tiny negative was the number of school graduate parties staying here at the same time, they did have a tendancy to hog the lifts and crowd the breakfast areas at the same time hence me not awarding a 5 star rating.

The only negative I can find is that the elevator was very slow; and I think the tiki bar should open at noon or 1pm - not 3pm.

Our room was a king size on the 5th floor looking out over the car park and the Old Town And Funspot.There are 2 lifts which got a little busy at breakfast time or stairs if you want.

The pool is open 24 hours and the proximity to Old Town is a plus.

Close to Old Town which is a fun strip of shops, bars and touristy things like old time photo gallery and spa where fish clean your feet, carnival games, souvenir shops.

It’s close to Old Town too, as well as being close to the Disney parks.

Overall a brilliant hotel in an excellent location close to The Old Town, we could even see the Disney Fireworks.

Reception staff very friendly pool clean and tidy rooms clean towels what can I say other than if you are staying near Old Town on the Hwy 192 Kissimmii then get booked in here 10/10.

Quiet and in close proximity to the Old Town where there was a small shop and bars/restaurants to choose from.

It is walking distance to Old Town and a few eateries.

We love this hotel for the close proximity to Old Town and Disney.

This hotel is just off the US-192 in Kissimmee near Old Town.

It’s also super close to Old Town which has plenty of places to get a drink or something to eat as well as some random shopping or rides for the kids.

Located in the heart of Old Town, Alot to do in walking distance of Old Town, especially if you have kids.

Because it’s so close to Disney and walking distance to old town and fun spot makes it a great place to stay.

It is close to "Old Town" so we did a little shopping the day before we went for our Disney visit.

Hotel in good location, close to Old Town.

Great location near old town and close to many restaurants and shops.

The hotel is very close to Old Town and Fun Spot.

Old Town walking distance from hotel, eateries shops etc.

The pool area looked nice, you could eat outside if you wanted.

There is a lovely pool area outside, which we didn’t have time to use, unfortunately, and there was an outside bar area too.

Third visit to Florida having previously stayed in the Lake Buena Vista area we decided on Kissimmee as a great value location and we were not wrong - the hotel has been recently updated and we couldn’t fault it; nice well kept and modern pool area;  inclusive breakfast with a reasonable choice daily; clean rooms; ‘Old Town’ entertainment area with ‘‘Fun Spot’ amusements is a 2 minute walk away which the kids loved; free parking; 5 mins to Disney; 20 mins to Universal area.

Pool area (24 hours) was awesome with a tiki bar!

though it was uncommonly cold in Florida during our stay, we loved the pool area, our rooms were excellent.

The pool area was beautiful woth plenty sun beds and tables and chairs.

4th Floor was wonderful as we looked over pool area.

Just sloppy guests, and not enough staff maybe to keep the pool area clean.

The pool area was clean and well maintained, we were travelling after the school holidays so there were always plenty of sun beds and what seemed like an endless supply of clean pool towels.

although clean had a musty smell, the work unit was dated and crumbling at the edges and it all just felt dated and old- plus I'm sure I spotted a bug or 2 on bedside table and bedding!!

There is a small amusement park across the street and is very noisy making it difficult to sleep.

The only downside was the noise from other rooms at night as the walls were quite thin and the AIRCON unit noisy,

but can cause noise on Friday and Saturday nights when the horrid cars visit.

but absolutely no noise, and we had a front room.

The following morning when we tried to leave,  the battery on the safe was beeping so we were unsure of leaving our belongings.

Jun, 25, 2022

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