Loved the oversized bath tub and bathroom television.

My room was perfect and loved the size of the bathroom especially the TV inside the mirror.

Check In at Tower II was so clean and very modern, love the 65 LG TV and inside the bathroom I was  amaze with mirror  TV, the room space was also comfortable, the pool was huge and with a great food bar.

Nice garden type tub and even a tv in the bathroom mirror.

very comfortable beds and they even had a TV in the bathroom.

Decent food options, great Gym and pools- excellent place to stay
The bathroom mirror even have a TV monitor!!

I am a TV junkie and love the TV in the bathroom mirror-lol.

I was impressed that in my room i had a tv in the bathroom

The 65" tv and the tv on the mirror in the bathroom were perfect.

There are TV's in the mirrors, which is nice for anyone who likes to soak in the tub.

Rooms are typical in space and amenities except the tv in the bathroom mirror - LOVED IT!

Clean room the pool is awesome and has a grotto just overall great hotel the check in was smooth as employees very inviting the bathrooms has a built in tv in mirror so you can relax and watch tv at the very same time

The beds were cozy and the bathroom mirror had a TV.

but unless you’re taller than 5’3” you won’t be able to see your face because there’s a large built-in television in the mirror.

Impressed with the tv in the bathroom mirror and a huge big screen in the room.

The hotel itself was clean, modern and had features I had not seen before (tv in the bathroom mirror, floor lighting in the room at night).

The room was clean and the bathroom tv was great.

The rooms, restaurants, pool, exercise options, and convention rooms were excellent  with quality, professional service.

I wish all the conventions I attended were here if you have the money its definitely worth it

Amazing Time, Great Experience, No Hassle During Convention Times, All In A Joyful Time.

I stayed at the Hyatt for the Spooky Empire Convention with a group of 6.

The tub is wide and deep and great for a magnesium soak especially after a long day or days of going to conventions.

I was here for a large convention and the location was perfect, with a covered walkway to the convention center.

The convenience of the convention was why we stayed

This is a very large resort with restaurants, spa, multiple pools, convention space, ballrooms.

The convention layout was straightforward and easy to navigate.

It was a great place to stay for the convention.

On a busy convention week, the staff at the front desk (Cinthia & Anthony) went out of their way to accommodate us.

You would thing that with it being part of the convention that we were attending they would  want to take chair of the gest so they would return .

Great hotel in a great location, Ideal if your attending a convention

Our convention is there every year and we do stay, I was happy with the offered discount and the convenience.

From the check in desk just for my Convention to the meals at Fiorenzo, my stay was a delight.

Although there aren't many choices for staying for a convention, this hotel is very pleasant with a very oomfortable bed as well as amenities.

I stayed at Hyatt Regency  Orlando during Zumba Convention.

Though both hotels billed themselves as 4-star, the different was night and day.

The hotel was very busy so i did not even utilize the resort amenities that I was charged for.

Also make sure that they do not over charge you for.

We were charged for both, so just check receipt.

It took 4 times to get my card programmed to finally work!

I ended up hot spotting from my cell phone (roaming charges from out of country) and numerous calls with IT did not resolve the issue.

We were pretty much without incident the entire stay, and we haven't heard about the card being charged for incidentals yet, so it's a good sign that since we paid up front, we don't have anything else to deal with from our time well spent.

And never got my 2 bottles of water or $10 day resort credit.

She wrote the wrong room number on our card and didn’t apologize.I used to stay at Hyatt properties frequently for work

The hottub was broken, overcharged  by adding 25% extra by adding in a tip and didn't tell everyone,  and food at our conference was subpar at best.

They gave us a “free” rollaway for the trouble and still charged us for it.

We are airing from 9AM to almost 11PM - he wanted to charge us for the pool and gym usage, and it wasn’t like that other years.

service feel down due to packages being rejected and afterward charged as much as $20 per package.

They charge about $40 a day for the so called “resort fees” and trust me, this is NOT a resort.

Digital keys were not working the entire stay, which meant that we had to use key cards.

YOU HAVE NO BUSINESS CHARGING MY CARD the way you do it, without my authorisation.

Pool bar/cafe has an automatic 18% "service charge" which is really annoying and the Market is WAY over priced for the quality of food they serve.

but since we had the credit we did not really have any other viable opportunity to use it elsewhere.

NOT worth the very high prices they are charging at all!! !

I feel that this was a reasonable rate for a hotel room, which is all I used (aside from their "Market" with Starbucks.

The staff were friendly either it be at the front desk, in the Italian restaurant or in the 24/7 market.

The hotel was lovely and I liked that they had the Market there.

Having the Market with Fresh foods available was a good benefit.

The market and restaurant staff were very friendly and quick.

On the property dining options and Starbuck with Market place makes it easy to grab and go in a hurry or easy dining when you are tired after a long day and don't want to venture outside for food.

I’ll also say the 24 hour market is very convenient if you don’t want to leave the hotel.

Very large and has all that you need, including a to-go market, restaurant, Starbucks, retail store, bar, large pool and excellent fitness center.

Also loved the food at the 24 hour on-site market.

Of course, they have market if you are hungry.

Great Hyatt hotel next to the convention center with fantastic staff, best valet service (you can finally order your car via text message), great pool, also nice in hotel market, located next to icon park with lots of restaurants.

There are 3 restaurants on site, 1 24-hr market, and 2 bars (no food service).

The hotel is huge, the market is big and service is fast.

The  Market has excellent option for on the go breakfast salads pizza and I loved Korean Beef Bowl .

Market on site, great if you need to grab something quick.

I only went to two of the onsite restaurants - Coconuts and The Market.

Good location, clean, 24hr market place was a good option for the teenagers.

They have a 24 hour market, which is convenient as well as a really good restaurants near the hotel.

The market didn’t have a lot of vegan options

You are charged additional for parking and a resort fee.

Resort fee and parking was a little expensive for not being a fully inclusive resort.

It didnt help that the young man who greeted us upon arrival then told us self parking was 'complimentary' only to find out the complimentary part would cost us $35.00 Again, if I have to drive around and find parking myself I shouldn't have to pay anything.

My only complaint is that the parking garage is a walk away from hotel.

Also, keep in mind you'll be paying for parking during your stay.

Furthermore, the parking was too expensive.

Also we paid for parking & like $30 hotel credit.

Had a difficult time getting into the parking garage numerous times!

I would have thought that staying at the hotel and paying the required resort fee would have at least given us a discount on the cost of parking.

The parking lot is far from the entrance so make sure to drop off your bags (don't forget your tip money)  They have valet too

Be ready for $35 a day parking and front desk staff thats too busy to help customers.

Parking was in the parking garage a long walk, small cover did not help much in the rain, there is a 35 dollar a night parking fee, there are several restaurants on site and store if you needed extra stuff, I was there for a meeting at hotel , rooms clean and hotel very helpful

But the self parking fee (now $35 per night +tax) seems to have greatly inflated since the last time we visited (pre-Covid).

but I still had issues with the keys when trying to leave the parking garage.

Only complaint is self parking is pricey at $35.

Gave overall rating of 4 because parking is expensive and price of the room a little high.

And the parking garage isn't actually attached to the hotel so I hope you don't have to arrive or leave during one of Florida's daily thunderstorms.

The only negative for us, was the location of the parking garage didn't seem very close.

Having paid $1,000 for two nights i felt like I was staying at a motel.

If you plan on shopping for food to keep costs down, prepare for poor quality refrigerator and freezing of foods, such as salads.

In total this room cost 350 for one night.

Ask for an Americano and got 4 different version of it and charge a different price each time.

$50.00 Plus tax And gratuity on top of that, is a bit much.

Our room rate was somewhere around $159 per night.

Italian steakhouse Firenzo food is high priced, low quality.

The problem I has was that my organization is tax exempt and I completed all the necessary paperwork to take care of this and upon checkout they couldn't find it and were aggravated with me because of their mistake.

.So for first day it is mediocre and overpriced. ..

Paid a good amount of money in the economy for a crappy night of sleep from the air conditioning not cooling.

They allow you to bring your dog for a fee; there are plenty of sidewalks & grassy areas nearby for walks.

Same restaurant is used for dinner which is even more overpriced and a la cart for everything.

but expensive, and the staff were top quality.

The staff was friendly, and rooms were very clean.

Our room was clean and the shower was so much better than most!

Rooms were very clean the windows outside were dirty enough to obstruct our view.

Great location, clean rooms and the property, great service, fast check in and check out, many choices for food and entertainment.

The room was clean and the service was very good.

The condition of the hotel was great and the room was very clean.

The rooms were very clean and the beds are comfortable.

My room was clean and neat, housekeeping was great and the property was clean as well.

Beds were comfortable and room was clean.

The room was cleaned well and small touches like additional water bottles helped us feel like we were getting extra value.

The room was clean and everything worked properly, even all of the elevators!!

Room was spotless, water was hot, staff friendly, food was amazing, entire property was clean and inviting.

The room was clean and tidy, the pool was beautiful, shops were good

Friendly service, clean rooms and lobbies, quick response time, smooth check-in and out.

This hotel was beautiful, clean, beautiful grounds, wonderfully helpful staff, great dining experiences in every restaurant, well appointed and clean rooms - just a WOW hotel.

Hyatt Regency Orlando

price

creditcard

parking

convention center

bathroom tv

market access

They have so much right at the hotel you can spend a few days just hanging out by the pool with their transportation to city walk, or the parks the other days.

We even walked to city walk one day on the garden path near Sapphire Falls.

The employees at the store were always helpful and the Bayliner Diner had great food offerings when we didn't hit the City Walk.

Shuttles to/from universal City walk were plentiful and ran quickly.

You can easily walk to all three parks, or utilize the bus or water taxi (at Sapphire Falls) to get to City Walk and the parks.

Amazing place, people friendly and polite, clean place 
Easy to access to the dinner place, different options to choose meals for all the tastes at breakfast, lunch an dinner 
Easy transportation to the city walk

The best experiences for friends and family.There is plenty activities and places to visit.The universal city walk is a 12/10 experience.The Halloween horror nights were amazing.

The hotel also provides a free shuttles to and from city walk and we never had to wait long to get one.

We can walk, take a bus shuttle or a pleasant water taxi (from Sapphire Falls across the street) to City Walk and the parks.

Early park entry and bus to city walk were excellent 
Pools are lovely 
Stayed in a family apartment with a bit more space than a standard room - well worth the extra 
Will stay here again when we come back to theme parks 
Great base

It was so convenient to take the bus across to Universal Studios City Walk and Parks.

but to be fair that’s not at this hotel’s price point and with City Walk and International Drive a few minutes away there is plenty of choice there.

We chose to eat most of our dinners at restaurants located in City Walk.

Walk a couple mins take you direct to volcano Bay..
Few mins on a bus to city walk and universal themeparks ..

We stayed in a suite in continental block with pool view it was AMAZING .

Upon arrival we were given a map and some useful information to get us started on our holiday - including regarding the use of the free bus service to and from Universals City walk (which drops you at the Universal theme parks for those who don't know).

Its faster to go through security there than down at city walk.

Hotel was about 10 minute bus ride to bus terminal at city walk which was convenient and busses ran often.

Bus shows up on time with hardly no wait time to get to city walk and back to the hotel.

Family suite had ample room, like the style, kitchenette with decent fridge and microwave, coffee maker, so did own thing for breakfast.

The resort is themed so beautifully, our room (family suite) was nice and comfortable.

Our family suite was located on the backend of the Thunderbird building.

Always stay in the external courtyard family suites with a pool view.

even though we were going to the Magic Kingdom because of their family suites.

Our family suite was at the back of the Continental and it seemed like a very long way from the lobby and bus stops at the end of each day.

We were in a family suite with outside entry, and were able to park right outside our building.

(we had a family suite in the continental building )

Although the room is sold as a family suite, it is basically a room with a thin partition dividing the bedroom and living area.

We stayed here in July as a family of 4, in a family suite.

We checked in around midnight, with no line, and got an upgrade to a family suite.

They offer a family suite to sleep our family of 5 without breaking the bank!

Was able to get into Islands of Adventure 1 hour before actual park opening to general population, nice sized clean and comfy suite for a family of 5, not noisy, 2 great pools and helpful sweet professional staff and plenty of snacks, foods, and restaurants and bars to purchase from.

Just spent 2 weeks in a Family Suite exterior entry with my husband and 2 children, 11 and 8.

We had an interior family suite which was great for our family of 4 with 2 teenagers.

We had an indoor family suite that included two queen beds and a pull out sofa bed.

The pool slide was down the entire time we were there and the lazy river was a bit expensive in my opinion,

Tip to go buy your float rings for the lazy river from somewhere offsite because they were expensive here.

It's just not acceptable for what you pay to stay at this place.

One Pool closed for a few hours and both hot tubs closed for “unscheduled maintenance” (but they have several nice signs already made so seems to be a recurring issue), expensive food/drinks.

The rooms are far away, The staff gives wrong directions and doesn't know where Tesla Chargers are, they don't pick up the assistance phone in the parking, don't guide you on water taxis use from adjacent Universal hotels, old furniture - over priced experience!

need to be aware daily parking charge at hotel add up if staying for two weeks.

The food choices were limited and the same each day and as expected prices over-inflated

life guards around the pool very on the ball and helfful nice people
the hotel duck in the rear pool which attends most nights

theres alot to take in and loads of little things you only find out when staying at this resort that should be more common knowlege,this resort doesnt offer express press .to buy express when you get here (which we obv didnt) can cost you upwards of $1400 for a 7 day stay for 2 guests.our stay cost £627 each ,for the extra £200 each (which would have made it £827 each for staying at one of the resorts which offers express inclueded which would save you $1000+
with all the money we spent on the holiday and in the theme parks ,tickets etc totaling upwards of £4000 i feel  all that ive metioned should be a hell of alot better.

but the stay wasn't flawless as we expected from the higher than regular Orlando hotel price.

Room was quite basic so a disappointment for the price tag.

Overpriced, cheap food, dirty room, broken room chairs, raised prices in arcade (while we were there) and lowered amount of playable credits by more than half.

The amenties and meals are a bit pricey and nothing was complimentary,

We won't boom another stay ever at this hotel as there aver far better and options around for the same ( if not cheaper) price

Management failed to effectively address issues, there idea of resolving issues is handing out cheap vouchers that not even a fraction the time and money you lost.

but for the price there should be a higher standard for the guest rooms.

Room was spotlessly clean & beds were super comfortable.

Our room was neat and everyone was extremely friendly.

Property is well maintained with clean rooms.

The rooms are cleaned once a day and always spotless.

Clean rooms lovely food , easy access to the parks, free shuttle bus was welcomed, lovely to have some meet and greats in the hotel lobby, gift shop has something for everyone.

Clean rooms, maid service every day and daily towel change and new toiletries.

The rooms are clean and well lay out, the kitchen area is a huge bonus when there as a family.. we have stayed other universal hotels

Hotel rooms were clean and the beds comfortable.

Rooms were clean with storage, diner was great with a Starbucks in the lobby and the Chucky twisted playground was a fun feature for HHN.

Down to the cleanliness of the rooms after a long day in the park are lovely!

Check-in and check-out are simple, the rooms are clean and well-stocked, and the dining options are delicious and fairly priced.

Friendly service, clean rooms, easy access to everything we needed.

The rooms were clean, pool was great and plenty of food options.

The best hotel in the Universal area, 5 star comfortable, clean rooms, good and varied food, attentive staff, close to the parks, excellent transportation service, highly recommended, the best Manager and supervisors, the best

This resulted in an Unpleasant odor in the hallway.

Restaurants on City Walk were short on employees so lots of tables were left messy and garbage bins overflowing and nasty.

The first huge thing for me was it was filthy.

The dust was disgusting layers of it everywhere.

Also , the smell of weed was lingering throughout the resort .

-It felt like there were smokers  everywhere - didn't like having to walk through groups smoking to get to the pool each day.

After finally getting in the room my daughter notices a large POOP smear on the bathroom wall.

Also the fridge smelled really strongly of something unpleasant.

My advice to Universal is to more strictly enforce the non-smoking policy especially when it comes to illegal substances.

Turned the air up and it smelled like fire.

but at 9am with the do not disturb on the door they proceeded to come in the room I had the latch locked thankfully - Gary the manager and the front desk person Kalab were so rude and insensitive in general which sucks because we used to get over the bad plumbing and smelly rooms but this was too much not worth it for a larger room

but we returned the money and now you have to pay again" to "are you ok with the third floor even though you paid extra for a high floor" not worth the headache or the cigarette smells.

This was left for days with a bin to collect the musty water.

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