The Grove Resort & Water Park Orlando
4.3
Trip advisorspacious roomdisney-worldkid friendlyfun
- Yvette at the front desk was amazing and went out of her way to locate my son's favorite jacket that was left when we swapped rooms.
- Not only did she make my 49th birthday super comfortable, she helped me and my family make my daughter‘s 16th birthday something that she would remember forever.
- The kids had fun at the waterpark, and the water was nice and warm.
- The kids activity center provided a lot of distraction when it rained!
- She really went above and beyond to make this a special experience for my family and kids, which also was their first time and trip on a plane and to Disney and this beautiful hotel!! !
load more ... - The room was spacious and very clean.
- The rooms were spacious the beds were comfortable.
- The rooms were spacious and the kids loved having their own room and had a blast in the water park!
- The room was spacious.
- The rooms are spacious and have most of the amenities that you need.
load more ... - The only issues we had this time was our phone wasn't working, not enough linen provided (for a 3 bedroom I would expect maybe 6 towels and there were only 4), no hand soap in the bathrooms, no coffee packets, and the floors were filthy.
- I tried to call the front desk from the room
- but no one picked up the phone.
- Its sad especially when a hotel advertises covid 19 proto call.
- My brother had forgotten his mobile in the room and didn’t notice until few hours later.
load more ... - but the Disney parks felt like they were just around the corner, especially animal kingdom.
- Positives:
The location was great for our Disney trip.
- Came for a Disney Adventure and family fun
- She really went above and beyond to make this a special experience for my family and kids, which also was their first time and trip on a plane and to Disney and this beautiful hotel!! !
- We came in after a long day at Disney and was greated with big smiles and such patience for us and our kids.
load more ... - The bartenders at Surfari were a lot of fun.
- Came for a Disney Adventure and family fun
- Water park is so much fun.
- We had so much fun in the lacy river.
- but that was minor compared to how much fun we had.
load more ... - Only downfall was the market is extremely overpriced.
- I am really disappointed with the grove charging a resort fee, if it's not optional it should be included in the daily rate.
- And because there were no hidden charges or extra fees we managed an extra night.
- There is a $35 per day service fee and s $18 per day parking fee.
- The store is a bit overpriced
load more ... - The room smelled like mold as soon as you walked in.
- The couch has a smell like if something was rotten.
- The only issues we had this time was our phone wasn't working, not enough linen provided (for a 3 bedroom I would expect maybe 6 towels and there were only 4), no hand soap in the bathrooms, no coffee packets, and the floors were filthy.
- Halls, elevator, rooms Dirty and smell of urine.
- One woman was complaining that her room was filthy.
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