Search Result for “Room upon arrival“ in Orlando

08/09/2021

but the entire unit did not appear to have been properly cleaned.

07/31/2021

This is a resort that does not have daily housekeeping or room service.

07/23/2021

Housekeeping and their engineers were never available and it really made our stay interesting

07/19/2021

but figured that it was from the cleaning crew that just left.

07/09/2021

When brought to the attention of guests services, we were told that they would use this as a training opportunity and how he has to pay $15/hr for housekeeping.

09/28/2021

Apart from the obvious benefits of close to theme parks & shopping, the absolute best part of Floridays is the staff like Brittany Teller Grof 😍🥰 We've always been treated as family rather than guests ( especially brilliant when you have 2 children !)

09/01/2021

The hotel is just about 15 minutes from theme parks which is a plus.

05/11/2021

It is still a good place to relax by the pool after a long day at the theme parks, provided, of course, you can find a spot with the number of people who are traveling these days.

10/07/2020

Every time I go to visit the Orlando theme parks, my family and I stay at this resort.

02/17/2020

I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

08/09/2021

Stocking of plates and utensils was not even up to 1/2 the quantity indicated on the inventory list on the cabinet door.

07/23/2021

My master room electric did not work for a few days the bathroom door was jammed and you would get locked in.

05/11/2021

None of the doors in the room latched, save for the main door to the outside; even if the thumb locks were engaged, you could not get a single door to close completely.

04/14/2021

The refrigerator door was all banged in, holes in walls and kitchen island, tears in curtains.

04/04/2021

but the negatives out weigh the benefits (leaky dishwasher, sliding patio door is jammed, $40 charge for daily room cleaning services, uncomfortable beds/pillows, and outdated furniture).

02/01/2021

This resort is great location to SeaWorld, Benihana Disney Springs and much more!!

04/20/2020

Full kitchen, nice sized room, perfect location close to Seaworld.

02/17/2020

I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

12/21/2019

He even answered our questions about SeaWorld.

11/11/2019

Location wise was pretty good if you have a car, and there is a courtesy shuttle bus to Disney, SeaWorld and Universal.

10/01/2021

Very clean hotel, spacious rooms, nice pool area and it’s a must see.

09/18/2021

She also called to follow up and check and see if our room was ok.

09/15/2021

Rooms are gorgeous.

09/09/2021

You have rules that are not enforced, for example, smoking on the patio of you rooms, there was at least 2 rooms close to us smoking, and smoking marijuana.

09/06/2021

Upon returning that night there was a lot of back and forth about our room that delayed the move as we waited on a security person to meet us at the room for a visual so after changing rims and getting towels it was al resolved at 10:42 pm.

09/09/2021

The smell of marijuana is everywhere.

09/06/2021

Upon waking the next morning we recognize there is visible mold on all of the cabinets, light fixtures, walls, etc….

08/24/2021

Numerous patches of mold (not mildew) in the bathroom.

08/09/2021

On the last morning, we noticed the smoke alarm was missing from the master bedroom and we notified the front desk as we checked out. 7.

07/23/2021

It's DISGUSTING to look at the sheets on your bed and see yellow stains!

09/23/2021

he definitely went above and beyond for my family from the moment we checked in to the minute we checked out!

09/21/2021

Upon check-in we were greeted by an efficient staff (I'm so sorry I forgot her name) who explained everything we needed to know about our stay.

09/20/2021

N/A

09/18/2021

Gardenia was amazing at check in and so welcoming.

09/06/2021

We arrived at the resort on Thursday afternoon/evening after dinner for a night of swimming.

02/17/2021

The price was great for a 3 bedroom condo. 2.

07/15/2020

Booked the 2 bedroom condo at Floridays Resort.

12/27/2019

This resort has 2 & 3 bedroom condo style apartments with a full kitchen.

12/22/2019

Great choice two bedroom condo located just minutes from the themed parks.

12/22/2019

We stayed in a two bedroom condo that had two full bathrooms, a fully stocked kitchen with a big island, and a large living area.

08/18/2021

Next, my door wouldn’t open with my magic band, thankfully it opened with my phone.

07/29/2021

4 calls and almost 30 minutes later including yelling from another guest, someone walked over with the detergent

07/27/2021

O and try to call the hotel direct?

06/02/2021

We had our magic bands from a previous trip, and did not try the phone app to open the door.

05/29/2021

If you already have a magic band from a previous trip or if you buy one, you may have more success than the phone app.

04/11/2021

The grounds are absolutely beautiful, and the recently remodeled rooms are extremely classy and comfortable.

03/21/2021

The room was recently remodeled, had wonderful storage under the beds, and plenty of space to keep all of our things organized.

02/07/2021

We stayed in the tower on the 6th floor - room 661, updated room with king sized bed and a pull out queen - more than ample space.

11/03/2020

The hotel has been renovated and the rooms are modern and clean.

06/17/2020

I'd highly recommend staying here, the renovated rooms are really nice, they give you body wash and shampoo/conditioner from the H2O range and there is also a hairdryer and an in room safe - free of charge.

09/09/2021

We stayed fives days not once out of those fives days they cleaned the room.

09/07/2021

The room was good with a ceiling fan and wood floors.

08/23/2021

The entire Coronado Springs Resort is HUGE and has almost 2000 rooms scattered amongst it's large footprint.

08/20/2021

Hotel room was very clean, good beds and nice TV.

08/18/2021

Next it was literally 64 degrees in my room when I arrived.

02/15/2020

but miss the old character, theming, and charm that the new construction is lacking.

08/09/2019

but not all, of the problems were during design and construction.

08/02/2019

They are doing construction so it's very busy.

06/27/2019

We were a little hesitant to stay at this time because of the construction.

06/18/2019

never trust Disney resorts where construction is going on. .

09/07/2021

The bus stop was a short walk away.

07/30/2021

Bus Stop # 1 is so close to the lobby and we were truly blessed for this.

07/26/2021

The room was clean and location to the Destiny Tower and bus stop #4 was convenient.

07/10/2021

I stay on Casitas 1, and was close to Main Bus Stop and close to Restaurants, and from my room I saw Magic Kingdom Fireworks all nights.

07/09/2021

Bus stop was over 200 meters away, and that was the closest thing.

08/20/2021

Grounds are well kept and pool is pretty cool.

07/07/2021

The resort itself was beautiful and we loved exploring the grounds, recreation and offerings.

06/17/2021

The grounds are beautiful and everything is very clean and well kept.

06/06/2021

Property is beautiful with manicured grounds, quaint fountains, clean quiet pool, elevators, quick delivery of extra towels and linen change when requested.

05/29/2021

The grounds are incredible and the rooms were classic and clean.

08/18/2021

Next it was literally 64 degrees in my room when I arrived.

08/01/2021

We arrived on July 29th for my daughters birthday.

07/10/2021

We had anticipated arriving at check in time

07/07/2021

We checked in early and the cast at the front desk were friendly and efficient.

06/17/2021

Room change request was happily granted….at 2:00 am (the time we arrived)!!!

09/30/2021

We booked a club level room on their Rock Royalty floor.

09/25/2021

The room was ok.

09/21/2021

Good hotel and rooms.

09/18/2021

We had a room on the fifth floor so we were all away from the noise and hubub downstairs.

09/13/2021

The room itself was nice with an extra room / space for our 2 kids.

09/30/2021

but again, a bit pricey.

09/07/2021

I was worried it would be overpriced for what I got

08/31/2021

The food was pricey,

08/29/2021

NOT A PRO OR A CON - Club Lounge - I’m not sure how to rate this…it was okay.

08/25/2021

The prices in the conveniences tire are astronomical for example $6 plus tax for a packet of crisps / chips .

08/29/2021

It’s a 5 minute walk to Universal and a 15 minute walk to Islands or you can take a water taxi.

08/05/2021

There is a water taxi that also takes you to city center,

07/20/2021

You can take an 8 minute walk or just take the water taxi, which is right outside of the door.

06/04/2021

The water taxi is a fun way to get from the hotel to Universal,

03/28/2021

You could also take a water taxi right to the entrance of the City Walk.

08/25/2021

If you are visiting Universal studios it is a short 5 minute walk to City Walk and you get automatic express passes .

08/23/2021

It’s a close walk to city walk.

08/02/2021

We were really greatful for the short walk right to universal studios and City Walk.

06/04/2021

The proximity is ideal for visiting Universal and the City Walk.

04/19/2021

We were in walking distance to City Walk and all parks.

09/30/2021

The room was very clean, neat, and ready at check in.

09/18/2021

We got here early in the morning and were miraculously able to check in.

08/25/2021

She also checked us out and she was the stand out employee here.

08/24/2021

We checked in early, and didn’t expect our room to be ready,

08/05/2021

Pros Express pass to Universal / Islands of Adventure on check in / and check out day so even with one night you get express passes for 2 days.

09/30/2021

We booked a club level room on their Rock Royalty floor.

09/26/2021

To be fair, the lobby is beautiful and the constant rock and roll playing on large screens in the lobby is fun.

09/07/2021

Like any Hard Rock, it had the rock and roll theme that I couldn't get enough of.

08/29/2021

It had a rock star decor.

08/28/2021

You definitely put the “Rock” in the Hard Rock Hotel !! !

09/29/2021

I love the 24/7 market, super convenient for business travelers who work odd hours.

09/25/2021

The Bartenders at the bar were fantastic as were the people behind the counter at the "Market" restaurant and the Italian Restaurant (I can't remember the name.

09/20/2021

They manage to maintain a quality product whilst navigating the requirements of health and safety in the post covid 19 market.

09/19/2021

There’s a market where you can get a snack at 1:00am if you’re jet lagged.

09/14/2021

They have market that works 24/7 which is really great.

09/17/2021

Their mobile app was fabulous, as was their flexibility with early check-in and late check-out, which allowed me to not have to hang out unnecessarily long at the airport.

08/30/2021

From check in to check out we had a great stay

08/17/2021

We were unsure if that was our room; I double checked the room number given to us by the clerk, and sure enough, this unsecured room was indeed ours.

08/13/2021

We stayed for 5 days, early check in and room was ready, staff offered upgrade for room (at additional cost) which was perfect for what w me were looking for!

08/13/2021

The manager of housekeeping, Lindsay Nielson, reached out to me after I arrived back home.

09/22/2021

I really appreciated the tv in the bathroom and the motion sensing night lights under furniture, very fancy.

08/21/2021

Everything looked clean and well taken care of.My bathroom had a TV behind the mirror.

08/11/2021

Room was obviously sanitized, My room had a TV in the bathroom mirror which seemed excessive

08/08/2021

Loved the super huge tub and tv in the mirror.

07/25/2021

The bathroom mirror have tv!

09/28/2021

Great place when in for a convention and then stay for some much needed vacation afterwards.

09/26/2021

Stayed at this hotel for a business convention.

09/16/2021

As someone that has attended many large conferences and conventions I have seen the good, the bad and the ugly when it comes to facilities.

09/07/2021

Can't wait for next year's convention!

08/21/2021

This is a large convention hotel that is very busy,

09/20/2021

Extra charge for the gel for doing manicure, didn’t tell us ahead of time which is not good.

09/20/2021

When ask about a refund for the difference I was told that I need to contact AMEX TRAVEL.

08/31/2021

Only issue was that the parking garage exit was unattended all weekend allowing people to come and go without paying yet we were charged because we were staying in the hotel.

08/20/2021

Parking is expensive, $100 for a 2 night stay as they charge for the day of checkout.

08/17/2021

It was the only part of the hotel that lived up to its billing,

09/18/2021

A few small hiccups: I wish someone had given me an orientation on resort fee and what was included.

09/07/2021

Very crowed main pool, second pool had no shade and exorbitant prices on everything in addition to the resort fees and various taxes.

08/31/2021

I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

Did not like self parking fee and location as we had to walk with bags to main building.

08/30/2021

One thing if you plan to eat & drink at the hotel make sure to have plenty of money to spend, I feel that was overpriced even for the area!

09/20/2021

From the first encounter with a valet parking attendant to a later encounter with Said, a room service attendant, in the elevator.

09/08/2021

You are probably better off going with self parking instead of valet parking.

09/04/2021

I didn’t like the distance to walking to the parking garage and the only casual restaurant was closed.

08/31/2021

I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

Did not like self parking fee and location as we had to walk with bags to main building.

09/29/2021

The rooms are spacious and clean.

09/28/2021

The rooms are spacious, the bathrooms well-appointed and lots of Covid-safe protocols.

09/28/2021

The room was lovely and very clean.

09/25/2021

The Rooms were clean and had all the amenities you could hope for.

09/24/2021

The room and amenities were fine,

09/27/2021

Highly recommend doing that when check in is usually 4pm.

09/25/2021

I had a beautiful pool view room and I didn't have to wait to check in and we arrived to the hotel early, probable around 1-ish.

09/22/2021

We called prior to arrival and was told everything was good to go.

09/17/2021

The room also had ants on the dresser when we checked in.

09/11/2021

Check in was a breeze.

09/06/2021

People are there to get you bags( walk in the door to your left bell service is ready ) They said people were rude.

08/06/2021

Sliding Barn door to bathroom in room.

08/02/2021

the restaurants both on site and in parks are VERY expensive, so we ended up Door Dashing in most out meals to save money.

07/29/2021

The bathroom had a barn door which we found a bit clunky and cumbersome.

07/17/2021

Our sons at 5:15 (next door was not cleaned) basically, the attitude is take it or leave it.

09/20/2021

It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

Sapphire Falls has their own metal detector and bag scanner on the dock, and it is such a relaxing experience getting to and from the parks by boat!!

09/05/2021

Jumped on the boat and right there at the entrance to the parks.

09/05/2021

The best thing about this hotel is that it was easily accessible via an on-location boat to Universal Studios.

08/19/2021

This was an amazing resort, the staff the rooms, the food, the pool, The CityWalk, the boat ride, the restaurants… I could go on and on

09/28/2021

Great room , amazing customer service, great food, water taxi awesome, overall a stay couldn’t be any better .

09/27/2021

So close to parks, just a water taxi ride away.

09/26/2021

Convenience of the water taxi is superb, and overall atmosphere well exceeds expectations.

09/25/2021

The water taxi inside the parks.

09/20/2021

We took the water taxi most of the time,

09/30/2021

Further, when making the booking, there's NO warning of that absurd fee for receiving an envelop.

09/23/2021

We are paying to stay there so why do we have to pay to park there?

09/18/2021

Overall the experience has left a bad taste in my mouth about the property and I know there is better hotels for a similar price with quality customer service throughout their ENTIRE management staff.

09/17/2021

We are at the restaurant the food was just OK and a little over priced.

09/09/2021

It’s over price the cleaning staff doesn’t clean the room the right way I had to call 3 times and go to the front desk and they still didn’t get the job done!

09/29/2021

Comfy bed, clean room, the room had 4 a/c controls so the suite stay at a great temperature.

09/29/2021

The room was clean and the staff was very friendly and accommodating!

09/28/2021

Great room , amazing customer service, great food, water taxi awesome, overall a stay couldn’t be any better .

09/27/2021

Told them I would arrive around 12-1pm and my room was immediately ready!

09/25/2021

I had a beautiful pool view room and I didn't have to wait to check in and we arrived to the hotel early, probable around 1-ish.

09/20/2021

It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

When you take the shuttle, you have to go through the main City Walk security, which is similar to the airport with regards to crowds and how stressful it is.

09/07/2021

The water taxi was super convenient to transport back and forth to City Walk and Universal.

08/13/2021

The hotel is in a prime location very close proximity to the parks and city walk.

08/08/2021

Convenient quick water taxi ride to Universal theme parks including City Walk.

09/18/2021

They didn’t show any sign they had been there,

09/01/2021

The theming with giant flowers that shoot water and images of dancing hippies with the neon colors is so fun.

07/23/2021

The price is a value if the Magic Express is included (free ride to/from airport) and then you don't have to waste your money on rentals and parking fees.

07/10/2021

Having our Magic Bands on our wrist at checkin while at the airport is how you begin your WDW experience.

07/05/2021

But, if I had to pick between Pop and Art again, I would definitely go with Art of Animation.

09/27/2021

We love the rooms, too, which have plenty of storage space to compensate for their small size.

09/18/2021

They still came into our room.

09/16/2021

The CM said my room was actually ready.

09/14/2021

The rooms are great and we love walking around the property and taking pictures.

09/13/2021

We recently stayed at Pop Century for a week and found it to be nice, relaxing and suitable for all the more time we spent in the room.

09/18/2021

The walls are so thin I was kept awake because of our neighbor’s snoring - all night long for the first couple of nights.

09/13/2021

How can they not hear us?

09/05/2021

Our only real negative was the fact that you can hear through the room walls quite easily so if you are trying to enjoy a good sleep and some family in the next room is being super loud you will hear every word.

08/15/2021

We were on the 4th floor and we did not notice noise from our neighbors unless they were outside of the entry door.

08/10/2021

I would not get this room again just for the noise issue.

07/10/2021

Beds are very comfortable, there is a small closet, and some drawers to use.

07/06/2021

Nice bathroom layout with lots of storage, and comfortable beds, including the murphy bed.

06/20/2021

We utilized the murphy bed and it was very comfortable.

04/19/2021

Bed comfy.

04/04/2021

Beds were comfortable and easy to sleep in after a long day of walking through magic kingdom, LOL!

09/16/2021

I was checking out and borrowing a luggage cart.

09/13/2021

Arrived about 8pm and had no problems going right to our room.

08/15/2021

The room was spotless upon arrival, and we knew going in that housekeeping would be lighter.

07/23/2021

We had an early morning flight and were picked up by Magical Express transportation and delivered to the hotel where we dropped off our luggage and hit the Skyliner and arrived at EPCOT just before opening - awesome start to our trip!

07/14/2021

Checked in on Friday and had a very light room cleaning on Sunday.

07/21/2021

The rooms have been recently remodeled and are nice.

07/06/2021

The hotel is well maintained, spotless and the recently renovated rooms were compact

06/30/2021

Stayed here right before the pandemic got bad and the food was absolutely wonderful rooms have been updated since I have gone last and overall really wonderful stay highly recommend.

04/14/2021

Rooms had been updated since our last visit and had a nice Mickey Mouse theme.

04/05/2021

I was pleasantly surprised to see the room was renovated and clean.

10/01/2021

Our first trip since covid and we are rewarding our kids with a trip to Disney!

09/30/2021

The rooms are very spacious and very clean.my kids are so excited to be here for the first time.thanks again jaime

09/30/2021

When he found out I had 6 kids by myself for the weekend he upgraded me to a 3 bedroom at no charge.

09/29/2021

Those girls are the BEST!

09/29/2021

N/A

09/30/2021

The rooms are very spacious and very clean.my kids are so excited to be here for the first time.thanks again jaime

09/30/2021

Beautiful rooms, great staff.

09/30/2021

The pools and water park great, and the room was more than great, cleanliness was a plus, people at the market place were great too

09/29/2021

though at the check in set the pace and treat the guest as if we were family,started the vacation with laughter even before we got to our room .Parking as well very reasonable.

09/28/2021

The room was perfect for us.

09/19/2021

One woman was complaining that her room was filthy.

09/12/2021

but that was pretty disgusting.

09/12/2021

First off this room was very disgusting never was cleaned!

09/08/2021

N/A

09/07/2021

The only bad thing that I can say was the sink did smell like poop on our first day

10/01/2021

I asked if they could honor the current rate with breakfast for the family and they could not.

09/29/2021

Heads up the arcade is super expensive, that would be our only complaint.

09/25/2021

Crazy high parking fees

09/20/2021

Food at the hotel is a little pricey

09/18/2021

but I can see alot of people upset with the rooms being subpar for the price.

09/19/2021

but no one picked up the phone.

09/12/2021

Its sad especially when a hotel advertises covid 19 proto call.

09/07/2021

My brother had forgotten his mobile in the room and didn’t notice until few hours later.

08/26/2021

If I didn’t think to buy detergent at Publix, we would have been calling every night for towels.

08/18/2021

We couldn’t even get anyone to answer a phone call the entire time we were there.

09/29/2021

though at the check in set the pace and treat the guest as if we were family,started the vacation with laughter even before we got to our room .Parking as well very reasonable.

09/28/2021

Check in was smooth & quick.

09/27/2021

It started right from the beginning with Jamie who checked us in!

09/24/2021

Upon check in I was greeted by the best employee here in grove resort Mariana!!

09/19/2021

When we arrived at the resort around 11:30 pm on Friday night, we were able to check in quickly.

10/01/2021

Our first trip since covid and we are rewarding our kids with a trip to Disney!

09/29/2021

N/A

09/28/2021

We had a great time just relaxing after our Disney experience here.

09/27/2021

but if you'd like to go around town, the resort is located close to Disney Parks and shopping.

09/24/2021

Not far to Disney Springs.

09/29/2021

We celebrated our son's 6th Birthday here for the weekend and had so much fun!

09/27/2021

Jamie was able to get us everything we needed and had us right on our way to enjoy the fun.

09/24/2021

Relaxing, fun, no hassles vacation!! !

09/20/2021

I love that the waterslides are big enough for adults soooo much fun can’t wait for another trip…

09/18/2021

We are looking forward to have so much fun at this awesome resort and will recommend it to the rest of family and friends. .

09/30/2021

I stayed on 15th floor in room 1501 and had great views of Orlando.

09/27/2021

Housekeeping failed to clean our room on the day it was scheduled, despite me contacting the front desk at 10:00AM and specifically requesting service.

09/26/2021

We were able to get groceries delivered to our room.

09/26/2021

Room runs on Ipad.

09/25/2021

Comfortable, spacious rooms.

08/24/2021

The first issue is the absolute horrible elevator planning.

08/16/2021

but that was the only time there was an issues with the elevators.

08/09/2021

N/A

08/03/2021

Sometimes there were up to 15 minute waits for the elevator.

07/26/2021

The only complaints we had were that the 5 elevators that were running were pretty crowded every time we tried to take them.

09/27/2021

Aventura is next to Volcano Bay and is an easy walk, an easier bus ride, or a lovely boat ride to Universal Studios, Islands of Adventure, and City Walk (which joins the two parks).

09/25/2021

Hubby and I came down to day drink at City Walk and do HHN.

09/18/2021

Close to all the parks including City Walk.

08/13/2021

Early park access at 8 and a shuttle runs about every 15-20 minutes to take you to and pick you up from city walk.

08/05/2021

Excellent experience and comfortable in the hotel, very close to the parks and city walk, food was really good and next time I want to expend more days at the hotel and parks I feel very secure at the universal hotel and parks.

09/25/2021

Paddy was great at check in, let us know about everything.

09/22/2021

When checking into the hotel we walked right up to the counter and the person who checked us in was phenomenal.

09/21/2021

HUGE thank you to Padriac for checking us in with a great attitude and amazing hospitality, also Lissannia and Erin (manager) for being so kind and such a great help, easing our stress during our stay.

09/21/2021

Upon checking in, we received a message that gave general details about the hotel's restaurants/bars,

09/20/2021

We told the check in person that we were here for Harry Potter and our room had a view of the castle.

09/25/2021

Rooftop bar was great.

09/17/2021

The roof top bar is an amazing experience.

08/28/2021

We missed the great Mgr Shaw this visit at the Rooftop Bar,

08/26/2021

The rooftop bar was amazing.

08/16/2021

There is a cool rooftop bar and a few places to eat in the lobby.

09/30/2021

Aventura is an amazing hotel in the perfect location to visit all 3 theme parks, Islands of Adventure, Universal Studios and Volcano Bay and also relax in.

09/21/2021

The theme parks are a walk or a quick ride away.

08/16/2021

The room was on the 11th floor and had a nice view of the theme park and Sapphire Falls.

07/26/2021

The room was excellent and had an amazing view of the theme parks.

07/17/2021

Combine all these features and easy access to Volcano Bay, City Walk and the Universal theme parks, we had a great trip.

09/27/2021

They even have rock climbing, golf, lots of walking trails, and an amazing pool with caves.

09/17/2021

If you do not have a car they will drive you via golf cart to the entrance of the property.

09/03/2021

Such a great time with the bikes, mini golf.

09/03/2021

There is a lot of activity you can do on the resort, biking, canoeing, jogging trails, tennis and some golf.

09/02/2021

The hotel is still beautiful with plush greeneries and botanical flowers, and pools, lake activities, golf, tennis and jogging trails.

09/21/2021

They mistook my cards not enabling parking to them so I got stuck out of the parking lot for one day.

09/16/2021

though valet will not park your car if you are handicap, an issue that needs fixed.

09/13/2021

1. wasn't told about 25 dollar a day parking. 2.

08/30/2021

Only issue I experienced was that general parking is kinda far from the check-in and room floors.

08/14/2021

but no shuttles are available for the Disney parks (the shuttle only runs on the weekend for Disney springs and times are pretty restrictive), but we drove to Epcot and parked without issue.

09/27/2021

This is one of the few places you have lots you can do that is included in your service charge.

09/24/2021

I'm not sure why I had to pay a resort fee.

09/21/2021

The hotel is a little overpriced, not presenting clearly at the check in the separation of resort fees and parking fees.

09/13/2021

Nothing premium here folks.

09/06/2021

A bit pricey

09/28/2021

Large spacious rooms.

09/26/2021

The room was so wonderful that it was difficult to leave.

09/23/2021

I stayed at this magnificent property recently.I was amazed how spacious and beautiful this property is, the rooms were clean and covid protocols were in place which made me feel safe.

09/21/2021

Also, my room had the perfect view to fireworks (Disney) at 10PM every nice.

09/17/2021

She went out her way to get me and my friend rooms together on the same floor and explained all the details about the property .

09/14/2021

Bicycle boats are not kept up and maintained nicely and our swim vests stunk horribly.

09/13/2021

Filthy, and run down best describes the cabanas.

09/13/2021

but they left the mold in the bathroom.

07/27/2021

Never received a call about the room and was never compensated for the disgusting room.

07/27/2021

The only problem was our mattress pad was not changed prior to our arrival and it had a horrible urine smell.

09/28/2021

The Lakehouse restaurant hours were late enough that we could get a bite to eat as we arrived on a late flight.

09/04/2021

The check in/out experience, valet parking and the whole employees in this location are very respectful and helpful.

08/23/2021

Check in and out was a breeze.

08/12/2021

When we arrived in our limo my daughter was just so impressed and I was amazed .

08/08/2021

We didn’t have to go anywhere after checking in.

08/30/2021

The grounds are gorgeous, and the staff was generally very helpful.

08/28/2021

The grounds are beautiful and has many amenities.

08/27/2021

There were plenty of food options on resort grounds though.

08/24/2021

The grounds are beautiful and very well kept.

08/18/2021

Beautiful grounds: patios and courtyards, walking and running trails, lake, interconnected swimming pool; many indoor seating options made it easy to find places to both sit down for a meal and find quiet spaces for reading.

09/10/2021

This place is beautiful and close to Disney Springs.

09/06/2021

Around the corner from downtown Disney and close to parks.

08/12/2021

Good location near Disney.

08/11/2021

This property is well maintained with exceptionally great land scaping with close proximity to Disney and other venues.

08/08/2021

Very close to Disney World and Disney Springs if you want to there.

09/07/2021

The Waldorf Suite was impressive with 1,780 square feet, a balcony with Disney/fireworks views, 1 bedroom, 1.5 baths, and bar area that can be used for dining as well.

08/28/2021

If you are looking for luxury at Disney, I doubt there is a better value anywhere.

08/16/2021

Daily trekking in hot Disney theme parks can take a toll.

08/14/2021

Best place to stay while visiting Walt Disney.

08/14/2021

The ambiance at the Peacock Alley made us stay in the hotel after returning from the Disney Parks every evening

09/07/2021

While everything was good, the pricing was a bit off putting, when you add in a $45 per day resort fee and then the $40 a day valet parking or $30 a day self parking.

08/16/2021

It was pricey

08/09/2021

but your going through a 3rd party it’s going to be more expensive than what you paid (with attitude)” I didn’t like how she said that and I just said never mind I’ll look elsewhere.

08/03/2021

I suppose I’ll add that cost to my total bill.

07/28/2021

This level of service should not come at such a low price point.

09/30/2021

Though rooms could be a little more modern, this is by far one of the best top-of-the line places to stay in Orlando

09/07/2021

I'd definitely recomend securing an upgraded room prior to arrival at this property.

09/07/2021

We had a very nice time otherwise, everything was clean and neat, rooms were comfortable and the pool was excellent.

09/07/2021

The room was clean and spacious and was such a nice retreat from the hot day.

08/30/2021

Our room was kept very clean.

09/15/2021

Only con would be the buses to the parks weren’t running as often so we ubered a great deal,

08/30/2021

Transportation to the theme parks was on time and accommodating.

08/29/2021

Concierge Shannon (Signia Hotel) helped us with tickets for parks.

08/16/2021

Daily trekking in hot Disney theme parks can take a toll.

08/14/2021

The ambiance at the Peacock Alley made us stay in the hotel after returning from the Disney Parks every evening

09/07/2021

Dinner and breakfast were excellent and the golf course is world class.

09/01/2021

It was my sons teen birthday, we played golf which was included with resort fee .

08/29/2021

Karina choose for us a nice room with pool & golf course view.

08/11/2021

The room was massive and had a lovely view of the golf course and the birds soaring in our eyeline on the 11th floor.

08/08/2021

water slides, tubes, put putt golf, ++ games etc.

09/08/2021

For what they charge to valet park- you would expect your car washed and detailed.

07/19/2021

While we did eat at La Luce once I used my credit card for the charge rather than charging it to the room.I am still awaiting word from Hilton regarding the restaurant charges.

07/09/2021

However, the discounted rate was not reflected in the itemized list of charges.

06/07/2021

Also a bad feeling of being over charged at any occasion.

05/30/2021

Just a heads up - every morning we were overcharged and needed to request it be fixed.

09/08/2021

From arrival to departure the attentive staff make you feel appreciated and welcome.

08/13/2021

I arrived to my room created with birthday balloons, chocolates, and a card from the staff.

08/08/2021

Frank the bellman was super helpful- Brenna at the front desk was very friendly and Front office Director Alyssa checked in on us to make sure every was great.

08/03/2021

We brought a special bottle of champagne and asked the check-in receptionist for ice and glasses for it.

08/02/2021

We had a very relaxing weekend trip and never left the grounds once we arrived.

09/07/2021

Call the hotel direclty prior to arrival to inquire about these options.

08/08/2021

Much better than having to call down or walk up and wait to speak w/someone..

07/19/2021

They offered to call us an Uber and we politely declined.

07/07/2021

I am very disappointed that a high end hotel would downgrade us and not be proactive by warning us that we were being downgraded without us having to call and get the issue fixed.

05/02/2021

He camr back saying the chip didn’t work ans he did not try to call Amex for approval .