Despite leaving a deposit they took numerous pending transactions from our card which was then frozen by the issuer.

If you do stay here make sure you have a bunch of cash on your card because they will freeze it based on their "forecast of what you will be spending while there".

On our check out they also charged 50$ per day to use there facilities!?

2) The hotel doesnt mention that they charge U$55.00 per day valet and parking, and the only alternative is a self park garage that charges U$39.00 per day.

We received a gift basket from Luke and the team and Joseph ensured that the Gold Honors Member $25 per adult per night food and beverage credit was correctly allocated to our final bill.

I also got some additional charges off my bank card.

but he WAO charged me a $12.00 "convenience fee" for mailing it to me.

Four days and we couldn’t get it charged, with a charger included in our car.

I am not upset about being charged for the upgrade.

We opted for Oscar's for breakfast and spent more than the credit

Specifically, I would like to request a refund for the full amount of my stay, or alternatively, a credit towards a future stay at the hotel. I hope that the hotel will be willing to work with me to find a solution that is satisfactory for both parties."

but the two water bottles are not free, they charged me 6 dollars each.

I missed our dinner reservations which was guaranteed by a credit card because we couldn’t check in.

No cc holding charge was applied as usual for a flexible rate.

On checking out we were presented with a 50 dollar plus taxes room charge per night!!!

I asked if there was going to be an issue with my being charged.

We are Hilton Honors Gold members and Amex Platinum card holders, booked directly through Amex Travel for a family weekend.

but there was an issue with my credit card.

Advantages:
- spacious room, reasonably clean
- unfortunately we can't think of any other benefits

Disadvantages:
- dirty and torn sheets
- kitchenette without any equipment
- the vanity set is not replenished
- pretty dirty pool
- an overpriced breakfast that did not correspond to the quality, both in terms of price and the Waldorf brand
- the system did not work during check out, the hotel took the money from the account, the invoice was sent to the email only after an emergency

Our tip:
Stay in the Signia hotel next door or another one.

Seventh Waldorf Guests can use the facilities at the Hilton resort  next door 🚪.

The guys on the front door and bell staff are very welcoming and professional.

Please relook at the pricing, at least the same price of the Hilton next door. Apart from that, thanks so much to EVERYONE for making our stay amazing, and big thanks to Heidi, Sunny (the only ones I can remember, all great!)

Would’ve been fine for Hilton next door,

The doors are opened to a luxurious & wonderful smelling foyer/reception, wish I could replicate this smell in my own home!

This was consistent throughout out our stay, door always opened for us, everyone was smiling and greeted us no matter how many times they had seen you prior.

The next morning, I saw a mat and some washcloths (they also forgotten those) in front of my door.

We have stayed many times at the Hilton bonnet creek/Signia which is next door as diamond members and have always had great stays.

Thankfully you do have access to the lazy river at the Signia next door.

The breakfast cafe opened at 6AM which was very convenient, since we were out the door early most mornings.

The facilities next door were also available to us.

This is the way a 5 star hotel should be, from pulling up in your car, getting the door, friendly staff , excellent service, and a reminder constantly that you are the guest and their desire is to make you happy.

From the minute we walked in the doors to the minute we left we had exceptional service and did not want for anything.

We were greeted by multiple staff, our bags were quickly sweeped away, waters were given to us and the beautiful tall doors were opened to enter the world of this magnificent hotel.

I enjoyed both the WA pool and the lazy river at the Signia next door -- you are entitled to visit both.

Looked very similar to the Signia Hilton right next door.

A special shout out to the Italian restaurant la Luce at the connected Hilton insignia next door which was also some of the best food we have ever had in Orlando.

When you stay at the Waldorf you also get access to the Hilton pool next door which has a lazy river and a slide that the children love.

The Hilton is next door with a rowdy crowd.

The room was perfect, great view of the golf course and pool.

Our room was on the 4th floor overlooking the golf course which was meticulously manicured.

He also took our kids out on the golf buggies/carts that can be used to take you from the Waldorf to the Signia Hilton Next-door.

The towels by the pool are nice and there is table tennis and mini golf.

Luckily our golf experience Sunday morning made up for it.

(they offer a golf cart ride there) Our kids preferred the waldorf though.

I will go back and play golf there next time.

Opulent bathroom and a wonderful view of the golf course from the terrace.

deluxe king suite on 4th floor facing golf course.

We were very very fortunate got even bigger 2 bedroom suite with golf AND Disney/pool view on 6th floor (was on 12th) and still totally quiet at night, saw the fireworks in distance, loved it!!!

Enjoy your rounds of golf on the Rees Jones-designed Golf Club, rejuvenate in the luxurious Spa or simply take a refreshing swim in the pool with private cabanas.

Kids area for children and miniature golf!

Beautiful pool and golf course and one of the best hotel gyms.

-Pool area is HUGE, they have miniature golf, which my kids loved
-You can use the Hilton pool which has a Lazy River & slides.

I admired the amazing golf course and will go back to enjoy it

Excellent property, staff friendly and accommodating

Food and restaurants excellent, great place to stay in Disney, golf or just leisure

From the moment we arrived the staff could not be more attentive to our family needs.

The front desk crew can help you schedule just about anything from Disney, golf or dinner reservations.

Our hotel room is Waldorf standard and offers great golf course view.

Cloud Florist & Gift Shoppe, Renovatio Medical Day Spa, Southern Dunes Golf Club, KIVA MedSpa + IV Lounge, The Spa of Thornton Park, Blackstar, Burton's Thornton Park, 10th Street Produce, Eo Inn Spa, Colors and Bottles, Interstate Recycling Waste Inc, Thornton Park, Thornton Park, Dan Tarrell Memorial Point, The Disney Wilderness Preserve, Zen Rising Wellness Spa, Veterans Of Foreign Wars Post 3227, City Pub, The City Pub, New York Antiquities, The Church At South Lake, Crystal Dombrosky Fine Art, FireWater Lounge and Patio, Digress Wine, D&T Expressions, Jack Kerouac House, emotion Trip, Al-Marah Arabian Horses, Bead Bar, Blank Canvas Studio A, Heroes Landing Comic Shop, The Salt Room, Great Natural Tobacco Company, Crooked River Preserve, David Leadbetter Golf Academy, Lake Ivanhoe, Hummer Off-Road Experience, Psychic Vision by Helen, Castle Church Brewing Community, Piper's Bar & Grill, Brewlando, Snap!

Lastly, if you are traveling 🧳 with a child that is in their early childhood I recommend you sacrifice a star ⭐️  and stay at Disney Resort because Disney Resort guests get First Priority for Disney Geni .

This trip was my children’s 2nd time staying.

We are aware that the rooms are being refurbished; all we say is please make sure that the sofa bed, main bed (both very comfy) and TVs remain the same (as my son loved having YouTube).

It would be serene in the most optimistic light if it weren’t for renovation jackhammers and screaming kids filling the radio silence.

Housekeeping was exceptional and even made our son's crib every day.

There were kids all around that our kids played with.

I stayed at Waldorf Astoria Orlando for a weekend getaway with my wife and two daughters.

We always do the king suite connected to double queens for our children.

Had a unforgettable getaway for me and my daughter,  The hotel was amazing!!

We were celebrating my sons 7th birthday.

Room service was amazing, we ate mostly at La Luce as my kids love the pasta.

Given my circumstances, which included having a four-year-old child and requiring medication that required me to eat dinner, I asked a few friends to join me for dinner at the Waldorf Astoria Orlando.

In addition, we greatly enjoyed the large pool with plenty of chaises and towels, and evening smores served fireside to keep the kids happy.

We are DEFINITELY coming back to do a family vacation here with the kids!!

Since this is our first trip now that our kids are grown - we wanted to enjoy hotel & fireworks at parks.

Truly a 5 star girls weekend for my friend’s birthday celebration!

My wife and son stepped on something sharp from the bedroom floor and what I found was unbelievable.

Kids loved the movie at the pool at the weekend at sunset .

We had such a great stay.The staff were all very friendly and helpful and they were great with our kids!

Only plus was staff very friendly and food ok.

Thankfully our most days at the parks.

It’s also a great benefit that by staying at the Waldorf you get 30 minute early entry into the Disney Parks.

The hotel is still nice and the location is good, with a short drive to the Disney parks.

The Valet team are great and the car always came back quickly - the Coach to disney is amazing a lovely luxury coach always on time and the driving would good give park tips.

I came here to have a vacation outside of the parks with high expectations, and realistically, I wouldn’t even base here if I was at the parks 24/7, shuttle perks considered.

Room service is the best I have experienced, whenever you go to the park we come back to a sparkling clean room, folded clothes, clean towels, toiletries and water refilled, I can go on.

Beautiful location in the leafy suburb of Bonnet Creak, very close to the Disney parks.

We took this trip for leisure and to enjoy the sites at some of the parks.

- Shuttles to Parks and Disney Springs was very convenient
- Staff was excellent!

On the plus side, our spa experience was very nice, and we ate almost every night at the poolside restaurant after the park visits.

It was close to Disney and had an excellent free shuttle service to the parks and Disney Springs.

The beds were so cozy after a day at the parks.

Maybe this hotel is ok if you want to waste money while you visit the nearby theme parks.

perfect for late evening meals after long days at the parks.

The shuttle service to the Disney parks is great too.

but also away from theme park so we could unwind.

This means it is very unlikely you will get the chance to as they are invariably gone by park opening.

After long days at the parks, the tranquility of this hotel is just what everyone needs.

We have a great video showing how Impossibly noisy it was

If you are going to just do the parks and not use the hotel don’t stay here it is not worth the costs there are plenty of comfortable hotels that give park transportation for way less.

After checking out and moving to another hotel we realised our son had left his Apple Watch in the hotel room, I rang the hotel to which they were absolutely useless and said they would get back to me and haven’t heard a thing from them.

The valet manager called us immediately to let us know that our car was not damaged and apologized for the inconvenience of calling so early in the morning.

Balcony resembled more of a prison cell and it was a rather depressing ugly view of a dirty flat roof top!

We couldn’t call from the room as the phone was broken, so I went downstairs, stood in line and asked them to made to the sofa bed or provide me with the bed linen and I could do it myself, as my children were very tired.

We went to shower and found there were no face towels so we had to call for those.

Everyone will tell you a different story and cycle phone calls for your issues as no one truly knows what’s going on.

but it's missing some amenities such as slippers and a dental kit..etc 
There is no complimentary bottles of water , I had to call and ask for it, and they responed fast.

You also have to be careful keeping your key card away from magnetic wallets and cell phones, my wife and I both had to get our cards re-activated after being unable to enter our room due to this sensitivity issue.

For my inconvenience they took off less then 2 per cent of my final bill and would not answer my phone calls.

This place is just very average, plus I couldn’t order room service from the app, spent 45 min ordering breakfast between calling and trying the app….

Several calls (and hours) later, I finally found someone who answered their phones to pursue it.

A little after that call, a lady with a vacuum just came in then vacuumed the floor once again then left without saying anything about what happened to us.

When trying to address this on phone with front desk member, one was faced with an arrogant condescending attitude, outlining whatever charged was not consumed would be credited.

He got on his phone, spoke to the front desk, advised them of the situation and then told me there would be no issues.

No big deal, just a technology glitch

The phones in our suite did not work when we arrived - no dial tone, nothing.

This can get really busy if you arrive or depart the property at the wrong time- especially if your phones inexplicably aren't working in your suite and you can't call down to request the car in advance.

I called and spoke to lost and found and a gentleman who I believe  to be Gabriel  answered the phone and was not very helpful during the conversation.

Also requested late checkout, had approved for 1 PM, and they were calling our room and knocking on the door at 12:45 asking us to leave.

Room service were quite rude, they would continuously ring the bell to get into your room even if you didn’t answer after a few rings because you’re in bed.

But then I happened to see the ticketing agent Shannon, who is amazing, so I don’t know why concierge told md prior to my stay ti call that other number.

OK. THEN, they froze my hubby's card balance for THREE times the amount the stay would have cost and we were told, after we decided to leave our vacation early due to them, that they couldn't unfreeze it for 5-7 business days.

So after paying such an expensive hotel, I’m now $400 out of pocket due to missing items that WERE TAKEN FROM MY ROOM!

I refused to pay as I had already paid to sleep 5.

3) the hotel charges U$50.00 per day in resort fees, stating these are for the ammenities like golf,

The difference has to be paid at the check out.

but when I went to the third floor to book a message and facial and seen it was located in a room just like the one I was staying in and the prices were the same as if you were at their actual spa, so I changed my mind.

I felt $60 for parking per day was extremely expensive.

So, a total of $32.00 for an item that costs $29.00.

At the price point, more items should be custom made.

Upon doing so the app told him that he would be receiving the upgrade for free instead of having to pay for it.

Oscar’s breakfast could have more variety at the price point

A few negatives to consider - 

Buffet breakfast is horribly overpriced at $40 plus tax, plus tip.

but when you pay more than 1000 hundred dolar per night it's unacceptable.

The kids camp turned out to be a very expensive 3 hour babysitting service, and when my son and daughter in law came to pick up the kids, one of them was watching TV.

but just a little pricey but would certainly do again.

but no mayor defects to furnishings.Resort and parking fees are unreasonable and would put us off returning as would food charges.

The food is also of good quality, if a little expensive

Fourth the restaurants are great 👍 Fifth the people who work here are great.

Stayed here for 8 nights at the beginning of October -the hotel foyer/bar had just finished an extensive renovation and it looks lovely -slightly more modern vibe with more bar seating and room to dine -every member of staff went above and beyond to be polite, courteous and friendly,

The facilities, restaurants, staff were brilliant

They enjoy the same privileges as the Disney theme resorts with the food and accommodations of a five star hotel.

The food is really good in all the locations especially the Hilton sushi part.

I was there for a conference & the food was amazing!

The food and beverage on site is top notch and plentiful.

The best restaurant we have ever experienced and if you do stay here please do not miss out on the best food I believe in the world.

Room Service:
We asked for room service once and it was done in a perfect way.

The staff in general was helpful and the food we tried for breakfast was ok.

The restaurant Bull and Bear is a  must do - such an experience.

We ate at Bull and Bear in the bar and had a great meal.

Our Pool service Saturday afternoon 7/29 was dismal as well as the food we had.

We ate dinner at Peacock Alley one night and server and food was great.

The food prices are astronomical for a bleak menu line up.

Every meal was excellent, from the in-room dining to the poolside service to restaurants, we didn't have a bad experience.

We ate at Bull & Bear which is a must, it can only be described as perfection!

Waldorf Astoria Orlando

price

phone

creditcard

golf

park

kid friendly

but, when I did check in they only told me I was going to be charged 20 dollars per night for parking spot, BUT….

but she was rude, not even speaking to my husband, just handing him a new key card.

They even have it outlined at front desk  - they charge like $15 for microwave and mini fridge in room!!

At checkout noticed 130.00 on my credit card.

When you check out double check the charges.

In my opinion this hotel wasn't that fancy too charge that much.

but charging the now unavoidable 35 resort fee per day for nothing was just ridiculous.

Our flight got delayed and we were able to check out an hour late with no charge.

Now here is my biggest issue this places charges a ridiculous $35 resort fee for things other hotels include and on top of that $20 a day for parking.

The hotel was pretty good, I Booked through a travel agency and was very excited for this until I arrived at check in and I was forced to pay 30 USD extra PER NIGHT for the so called " Resort Fees" I beg you to check the resort fees of every hotel as you will find some charging from 5 USD all the way to 30USD, this is crazy and I am extremely disappointed by this situation, I Had another booking at the same hotel for late October

The only downside to this hotel is the daily resort fees you are charged upon check out.

There is a $30.00 resort fee each night, which is also pricey, seems all hotels doing it, annoying.Also charge to park your car each night, also annoying.

but my gripe is the extra US$30 a day they charge as 'resort tax' that includes buses and room water etc.

There was an issue for our friends at check out, as it was very early in the morning when we were checking out and they were charged for self-parking, which they did not even have a car.

While chatting with the front desk staff, we mentioned this and to our surprise when we returned to our room at the end of the day, we were met with a get well card and fruit dish.

But here's the thing - they wanted $50 from our credit card to "secure" this for us.

I booked through hotels.com and read somewhere that this is a hotel the doesn’t have fees - that’s simply not true - they still charge for a resort fee and parking.

I don't think £2600 for two rooms for 14 nights was cheap, I had to pay a deposit of $500 on check in and had to pay resort taxes etc equating to over $240 and on the invoice at check out the rooms were via Hotelbeds USA.

Upon arrival they do take $250 for "incidentals" which is a slight inconvenience when we had a card loaded with dollars (being from the UK) for spending money, in hindsight we should have put this on a credit card.

I made a reservation for my daughter at the Holiday Inn Orlando – Disney Springs Area and followed up with a phone call to the property to authorize payment with my debit card.

Disney Springs was within walking distance,

My hubby is a huge Disney fan and wanted to be close to Disney Springs so I chose this hotel — and it was prefect for our needs!

One of the best qualities is that it’s walking distance from Disney Springs which is very nice to do some shopping.

The resort offers complementary bus rides to the Disney properties, is in walking distance of the Disney Springs Dining area and has a host of features that makes a guest comfortable.

My husband and I always come to this hotel for our mini vacations… Love the experience, plus is very close to disney springs.

The hotel was within walking distance to Disney Springs, and the staff were all very friendly, helpful, and polite.

Although it was close to Disney springs and a little cheaper than some other hotels, with the resort fee on top we can honestly say it wasn’t worth it.

Disney Springs is within walking distance.

The hotel location is close to Disney Springs which also provided additional nightly entertainment and additional dining options.

Excellent Visit- Close to Disney Springs (easy to walk over) Very pleasant staff at all times- rooms clean and comfortable,enjoyed the balcony on each room.

Great shuttle to all the parks and walking distance to Disney springs

We were looking for a single, overnight stay near Disney springs.

My wife and I have been staying at this Holiday Inn near Disney Springs for more years than we can remember.

Chose this hotel due to close proximity of Disney Springs - 10mins walk.

I loved how it was close to Disney springs!

The welcome, daily waters, huge and delicious breakfast, nice clean rooms, walking distance to Disney springs, shuttle to Disney.

Aside from the great location within the Disney area giving early access to the parks, and walking distance to Disney Springs, it is very dated to the point that you can’t tell if the room has been cleaned or is just really really old and stained.

The Holiday Inn - Disney Springs has a great location within walking distance of Disney Springs and actually on Disney property so the parks are not far either.

- Very close to Disney Springs

- Adequate Parking 

- Extra pillows and towels were always provided at short notice

Close  to Disney Springs, a 6 minute walk.

I did not say anything about the balcony door as we had no need to out on to the balcony to look at a highway (room 902).

However, initially thought the room was clean until you look carefully (found 2 pills on the floor from previous guest) & lots of hairs in bathroom behind door.

Needed a later check out too (decided to move next door to a better hotel).

Loved that the bathroom had shelves behind the door which was great for all of my toiletries and a fantastic use of space.

although the food was as I have described, it was tasty enough and filled a hole before dashing out the door.

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