We got lucky with ours I guess, nice clean place reasonably priced.

Cleaning was minimal over our stay- luckily we are happy to keep our surroundings clean and tidy.

but that's literally all I can think of) but overall clean, sanitary and modern - we stayed in 3076 White Orchid and I felt this property had been renovated and updated compared to the previous property we had stayed in at Encantada pre-pandemic.

2 bedroom townhouse could do with a really good deep clean and refurb.

3 yrs ago we where there and it was really good, clean and great resort.

The room was nice and clean and the staff was very friendly.

Please  Clean flooring and add new flooring.

but this resort was absolutely beautiful very clean staff was wonderful HOWEVER 2 issues I had was I didn’t rent a car an the club house was a little ways from the actual house staff had to give us a ride to the house 2 my jacuzzi was  broken I complain but know one ever came to fix it overall I would still go back beautiful resort I loved it

Great location lovely house very clean all the things you need for self catering.

We had a lovely stay here, the villa was nice and spacious very clean, the staff were very friendly and helpful, the location is fantastic for the Magic Kingdom, epcot, the other Disney world sites and shopping 😊

It's close to Disney and many restaurants.

Houses were spacious and conveniently located near Disney parks.

but it is close to Disney's Animal Kingdom.

This apartment hotel is very kid and family friendly; clubhouse staffs are nice; we are very enjoy hot tub and pool; security is good; can’t complain about cleanliness; close to Disneyland,sea world, Disney spring, many restaurants nearby; all about 15-20 min drive; we went to Publix which is nearby for grocery shop; perfect location!

We stayed there for 9 days,everything was perfect, the location is close to 192 and close to Disney World, the condo was clean and well suited for us.The Resort has nice swimming pool and clubhouse.

Close to Disney World, restaurants and shopping.

Great location close to all Disney parks and plenty of restaurants close by.

Excellent resort, great homes, close to Disney parks.

We loved our own swimmingpool,Barbeque and close proximity to disney!!

The location is perfect with dining and grocery stores very close and only about 10 minutes to Disney World.

We booked direct with CLC for a 2 bedroom townhouse for 3 nights pre cruise (11th - 14th  April 2018) and as we wanted to be close to Disney Animal Kingdom we chose Encantada and the price was extremely good.

It was close to Disneyworld and restaurants as well as shopping.

Close to all Disneyworld attractions and decent eateries nearby.Hot tub is great for the kids and the pool area is really nice.

Location is near Disney and straightforward to get to Universal too etc.

Three, the resort are close to all Disney attractions.

The resort is in a great location, close to most Disney parks and lots of shops.

From a renters perspective based upon our personal experience, quality of townhome, reviews, management, cleanliness, proximity to Disney and other parks, restaurants, grocery stores ENCANTADA is by far the best location.

It is conveniently located close to Disney so we didn't have very long of a drive.

Hot tub on patio would be nice “if” it worked when ready to use it.

Booked through BA Holidays we stayed in 3020 Secret Lake Drive, a two bedroom townhouse with hot tub.

Very nice and updated 2 bed townhouse and hot tub!

Love the jets and the changing colors on the lights of the hot tub.

We stayed in a 2 bed town house with a hot tub on Bird of paradise street.

This is such a lovely resort with beautiful private townhouses with covered porches with private hot tubs .

Fully stocked kitchen, dining area, living area with tv and our own hot tub in the enclosed patio.

It was worth paying extra for our villa to have a lake view from the hot tub.

The hot tub is a great way to relax after a busy day.

The hot tub is a great plus that we enjoyed everyday :).

The convenience of a fully stocked kitchen and the hot tub was amazing and great privacy.

Had a wonderful house with a hot tub that was Ideal to ease my aching back.

The hot tub is a great addition and nice to sit in after a busy day at the parks.

Great space and the hot tub and sunbeds were well used!!

The two story townhouse we stayed in was nice and had a private hot tub.

Our house had a nice spacious yard and hot tub,

We had to clean the pool ourselves because it was so dirty with wood chip, mosquitoes, leaf’s and other crawling insects.

they eventually came on about day 11 which wasn't ideal as it was near the end of our trip, and again, guests shouldn't have to fight to get housekeeping to come once.

Please be aware that there is approx £130 cleaning fee to be paid on arrival.

We couldn’t even request a change of towels or linen as there was no housekeeping available.

This has also been reported to the lady on reception who is going to send in a cleaning team to attempt to deal with the cleanliness issues.

It was not a property I would never recommend or stay at again because it obviously had not been thoroughly cleaned for who knows how long.

So in 2018 there was no resort fee or cleaning fees.

No hand towels in the bathrooms 
When we requested extra towels we were handed a trash bag of towels and front desk told us to go through it to find what we needed because that was all housekeeping had and it was a mix of hand towels, bath towels and washcloths.

The room was very dirty; you could tell it had not been cleaned to normal housekeeping standards.

They still charged us for 1 night and the full cleaning fee.

See attached photos, the house was dirty, disgusting, the website explain that this place is extra clean, they are charging cleaning fee, so dirty, stay away ! !

One day the cleaners left our door unlocked, which is my only complaint of our stay.

If you are staying less than eight nights, there is no cleaning included.

I would say the only downside to our stay is that we spent 1 week in our accommodation and had no cleaning services while there at all.

from my cell, because the villa line doesn't work, and they came to fix it very quick, there's bubble gum stuck on the carpet you can tell they tried cleaning it..

On close inspection I feel it could have been cleaner, the skirting boards were full of dust and dirt.

During our stay the cleaning service left us extra towels and bathroom robes which had not been there before, making us wonder if the cleaning and prep of our townhouse was incomplete before we arrived also.

The unit we were assigned had issues,the carpets were stained,the jacuzzi at first didn't work and later a second call was required just to get it filled,a bathroom fan needed to be replaced, almost no cooking utensils and not enough pillows.Apparently housekeeping just cleans.

The only thing that stopped me from giving a 5 star review was the fact that you only get a cleaning service included for stays of 14 nights or more - you do have the option of paying for a more frequent clean though.

We enjoyed our stay we stayed for 7 days enjoyed the front pool,the kids enjoyed fishing,we went shopping and eating out which was closer to the encatada the house could’ve been cleaned a little better

Ms Nily is truly a lovely lady and her warmth and enthusiasm for making the children happy shines out of her.

8lb large mouth bass were caught by my 6yr son.

The girls just loved her and had so much fun doing all the great activities that she had planned each day!

Staff were friendly and allowed our son to use the conference room facilities.

For a bigger party then ours - we were two grown ups + 3 year old kid - good value when preparing the food in well equipped kitchen.

This was an amazing holiday 2weeks me and my husband and 3 children, the location was great in kissimee old town, walking distance plenty of restaurants on main road as well like, dennys,mcdonalds etc.

The clubhouse is great too and has info and help with very friendly staff, there's a games room their too for the kids, honestly great!

I recommend this place to any family with children or not .. Our home away from home In KISSIMMIE FL ..

The gameroom with air hockey, pool table, video games, and toddler play room was a life saver during the occasional rainy day.

They have activities for children as well.

The pool was super nice and plenty of activities to do for my kids to do.

however for me, my husband and our son, it was our first time and WE LOVED IT!

The swimming pool at the resort is also clean and enjoyable with the kids.

I stayed in the three bedroom townhome with my two children and it was absolutely perfect included a mini pool in the town home and the amenities of this Resort are wonderful they even have for little kids a kid Club.

We have been at many different "mini-clubs" in Europe and Asia in the past 6-7 years, the Team Marina is the ever best experiences for our children.

Perfect for a couple or a family with two kids.

Clubhouse had all the amenities inc a lovely pool area and games room for the kids.

I recommend it to families with children and elderly people.

Nice with a big house with several bathrooms and outdoor jacuzzi located in a cozy resort.

The patio is a nice size for outdoor eating.

The kitchen contained a dishwasher, large fridge/freezer, kettle, coffee maker, microwave, stove, ample crockery, glassware (including plastic for the outdoor area), toaster and waste disposal.

All in all, with a bit more focus on cleaning/maintenance, and some investment in new and additional outdoor furniture for the villas and the pool, this place would be perfect.

Very spacious, light, and spotlessly clean, including gourmet kitchen, outdoor hot tub, and top range appliances.

Perfect accommodation with the luxury of a little private outdoor space and private hot tub.

Most of all we love the outdoor area where you can eat out, sunbathe and use the hot tub all in privacy.

It had a large outdoor terrace and private hot tub, and the inside was lovely.

Great view from the reception leading to a massive lake with two outdoor swimming pools.

All very clean.We arrived at night and in the morning got another pleasant surprise with the outdoor space which of course included the hot tub.

The outdoor swimming pools were warm and as it was January were quiet.

Will definitely be staying here again and really made the holiday that little bit more special, a nice clubhouse with 2 nice pools and 2 outdoor Jacuzzi's Thank you Encantada.

The added bonus of a big outdoor space and your own private hot tub.

nice center with exercise room, kids pool, heated outdoor adult pool, and a small lake.

The townhouses have modern furnishings with a large outdoor space with your own jacuzzi.

There is an adequate splash pool within the outdoor screened area.

The house itself was well set up, very peaceful location with a netted Florida Room on the back with outdoor dining and a hot tub.

The clubhouse was brilliant free wi-fi, bar, pool table, games room with table tennis, and gym and 2 outdoor pools.

The Villa had an outdoor pool which  was fantastic and the Clubhouse had Free Internet access and 2 very good sized outdoor pools.

It was lovely and peaceful and the pools are really lovely with a good amount of furniture.

The complex was advertised with a member club, swimming pool and club bar.

The pool area was fine, and the bar did actually open and we had a nice lunch and service was good.

We went in November and so the bar was not open every evening and the two outside pools were not heated

They had daily activities going on in the clubhouse, a pool table, a games room, the pool was well maintained and the place was buzzing.

There was a small private pool that is great to cool off in with private area to get sun & enjoy the warmth.

Once he had presented us with a slightly nicer unit with a lovely unheated splash pool which is just wha

Private heated pool is great for relaxing at the end of a busy day in the parks.

Now to be fair, the property management did reimburse us for cleaning and the pool heat.

The service was great and loved how we had our own pool to relax in.

Loved having a personal jacuzzi on the patio.

The private back patio and jacuzzi was a nice touch.

I would possibly consider returning to the property just for the convenience of the private pool

It was super quiet and I loved that there was a pool in our back yard.

but when it comes to dealing with waste it stinks in our opinion.

In the kitchen; the mugs were filthy, the slice is in 2 pieces, blender does not work, only 1 baking tray, no cheese greater, no large knives, only 2 dishwasher tablets.

The last time we stayed here they gave us a room that was filthy dirty, even blood and tampons on the floor when you walked in.

Firstly, both pools were absolutely filthy - to the point of them being a health hazard.

This is a disgusting unit we were in and we were paying $267.68 a night for 3 nights.

Upon entering the room smelled musty and as of no one had cleaned it in days or possibly months.

Bathrooms were dirty, mold in shower, sink, etc.

We then went inside and it looked as if someone was living there because things were not picked up and lights and TV's were left on, the place also smelled of POT.

Shower had old soap stains, kitchen silverware was sticky, carpets were disgusting and we even found a fingernail.

Carpet was stained, not vacuumed at all, trash on patio and in hot tub, stains on the sheets, hair still on the sheets of multiple beds, boogers wiped on the lamp, something spilled/stained on fabric headboard, hair floating in hot tub.

The carpet was stained and you could feel the filth in the carpet.

but that doesn’t make up for the lack of sleep from the uncomfortable pillows and waking up from the smoke alarms at 1am, not just once, but 2 nights out of our stay.

It has went down a lot since I stayed here 10 years ago needs updating.it smelled bad was not clean the tube had mold around it.

this property is old and the houses smell like mold they need to be remolded ASAP its not worth the money or time i could have stay at motel 6 if i was looking for something cheap i would recommend you looking for better property people actually live there at the property

The unit smelled like urine and could use new carpet (filthy and gross looking), more kitchen utensils (no cookie sheets, pizza cutter or pot holders) 

Our a/c wasn't working correctly when we checked in.

The townhouse had wet carpets when we arrived, smelled moldy and the air conditioner was permanently set at 72 degrees,

Upon arrival to the house we found out that there were 3 smoke detectors that made loud signal of low battery every 90 seconds.

Dialing guest services to report jacuzzi issues and phone issues looked up and not dust issues black residues over kitchen vents ant alone ceiling leading to TV rom.

The security staff at the gate were always polite and helpful.

One of the most concerning policies of this company is the complete absence of reception or maintenance staff after 7pm.

but might well be better if you got a decent townhouse and one nearer the reception area.

the security staff are also ALWAYS at the gate checking that you're staying there/you know the code.

We love Ms Nily and her helpers and thank them for their kindness.

Keep pressing the reception staff for your needs, some may take more time than others to get things done.The houses are spacious and comfortable, with plenty of parking.

Staff were friendly and tried to be help,

Very friendly and helpfull staf at the reception.

The receptionist said that I might try to disconnect the cables - luckily I succeeded in doing so and we could get our sleep.

The rooms are spacious and the staff friendly,

CLC World Encantada Resort

smell

housekeeper

outdoor

hot-tub

staff

pool

cleanliness

disney-world proximity

kid friendly

Pool was clean and our whole family had a great time.

Friendly staff and clean comfortable environment.

Rooms were clean, a nice size, and just over all cozy.

I will not sit for a timeshare presentation here until my room is clean (so I never have).

They always do a great job with this resort keeping it clean.

Pros: 15 min drive to Disney World and other parks, large and lovely pool area, quiet floors, large clean suite (ask for a room facing the pool, building 20 has 24 hour security with registration in that building).

As always, clean rooms, clean facilities, great staff!

Rooms were clean, staff was friendly, location was perfect!

The public areas and unit was very clean and the upkeep of the grounds excellent.

They have beautiful pools that are well-maintained, easy check in and out, close to plenty of activities, including Old Town .

Units were spacious and clean and well stocked.also close to grocery, liquor stoes and pharmacy.

They were clean, neat, well furnished and we felt right at home.

Clean rooms .pool hot tub was nice and clean.

The whole resort is clean, updated, and very accommodating!

The place is very clean with more than enough  parking available.

The resort is close to everything from Disneyworld to Aldi's.

Large units with kitchens, laundry facilities and jetted tubs located close to Disneyworld and Universal Studios.

This resort is close to Disney World, Sea World, and other Orlando, FL attractions and shopping.

Close to Disney world, excellent restaurants, other attraction, like Old Town fun spot, churches and shopping.

It is in a great location close to Disney World with a commute of only 10 to 15 minutes when you have a rental car.

Close to the Disney world attractions, sea world etc.

Nice location - close to all the Disney attractions, 8 miles from Sea World, all the restaurants you could probably want.

Don't go here thinking you are close to Disney and have a free shuttle, daily.

Ease of getting around is easy and is close to Disney and Universal and Sea world.

Great location near Disney with complementary transportation.

It is very close to the I-4 and Disney parks.

Love how close it is to Disney,malls, sea world, and universal studio's.

Property is very clean and comfortable for family stay.Also very close by to all Disney locations.We had very cosy and comfortable stay at very reasonable price.It is also very near by to Orlando airport.

The  proximity to Disney World is so convenient.

the location was near disney, the gaylord, and tons of shopping, dining, and a publix grocery store.

Resort has a van for trips to local grocery store.

The fact that we are not too far away from groceries, salons, liquor store is great.

Great location, very close to the Disney parks, grocery shopping, restaurants.

Near the parks, close to grocery and restaurants and great features on property.

Near many restaurants, grocery stores and retail outlets to shop.

There was a shuttle available to go to the grocery store if you needed it and transportation to the theme parks so you could come here without a car.

The resort location is good for access to Disney World and the many restaurants, grocery stores, drug stores, recreation spots , etc 
Negatives include a $50.00 resort fee per week to use the pools, gyms etc, No mid-week cleaning servicers and it is hard to communicate with much of the staff.

Food, grocery close by and shopping just around the corner!

Grocery store and many restaurants in the area.

A Publix grocery store is just outside the resort.

The good: available, low point exchange, super clean, nice cleaning staff, location is great for us, easy access to Disney, grocery stores, shopping.

.I wish the shuttle to & from grocery store & amusement parks ran more than once a day.

Lots of dining, shopping, entertainment and grocery options nearby.

We loved the convenience of the restaurants, stores and groceries in walking distance to the resort.

One of the times , I had a cart full of groceries.

Plenty of stores are very near (grocery, drug, food).

This place was in a great location in terms of proximity to groceries, shopping, restaurants and amusement parks.

We grilled out several times and the hot tub was great.

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