Search Result for “Offer a free“ in Orlando

09/30/2021

We booked a club level room on their Rock Royalty floor.

09/26/2021

To be fair, the lobby is beautiful and the constant rock and roll playing on large screens in the lobby is fun.

09/07/2021

Like any Hard Rock, it had the rock and roll theme that I couldn't get enough of.

08/29/2021

It had a rock star decor.

08/28/2021

You definitely put the “Rock” in the Hard Rock Hotel !! !

08/25/2021

I stayed in various hotels before this one on this trip and all offered free use of a PC end printer .

05/16/2021

The Hard rock hotel, like most all the other area hotels, offers a free water-taxi service to and from the Universal Studios theme parks.

10/29/2020

When we checked in he got a “voucher” for a free dessert.

10/13/2019

They offer a free rental (you pay a security deposit) of guitars (choice of about 15) which is cool.

06/13/2019

Our room was ready about 4pm and a nice touch was the kids (we have twins) had a small cake awaiitng them in the room and then a voucher for free pudding at one fo the in hotel restaurants.

08/25/2021

If you are visiting Universal studios it is a short 5 minute walk to City Walk and you get automatic express passes .

08/23/2021

It’s a close walk to city walk.

08/02/2021

We were really greatful for the short walk right to universal studios and City Walk.

06/04/2021

The proximity is ideal for visiting Universal and the City Walk.

04/19/2021

We were in walking distance to City Walk and all parks.

09/30/2021

but again, a bit pricey.

09/07/2021

I was worried it would be overpriced for what I got

08/31/2021

The food was pricey,

08/29/2021

NOT A PRO OR A CON - Club Lounge - I’m not sure how to rate this…it was okay.

08/25/2021

The prices in the conveniences tire are astronomical for example $6 plus tax for a packet of crisps / chips .

08/29/2021

It’s a 5 minute walk to Universal and a 15 minute walk to Islands or you can take a water taxi.

08/05/2021

There is a water taxi that also takes you to city center,

07/20/2021

You can take an 8 minute walk or just take the water taxi, which is right outside of the door.

06/04/2021

The water taxi is a fun way to get from the hotel to Universal,

03/28/2021

You could also take a water taxi right to the entrance of the City Walk.

09/21/2021

The rooms are clean, beautiful and spacious.

09/09/2021

The rooms were clean and spacious which made it relaxing when I unpacked my bottle of wine and sat back and relaxed.

06/22/2021

Room was clean and comfortable.

06/18/2021

Rooms were clean and comfortable.

12/31/2020

Friendly staff, clean rooms, and not far from Disney.

06/22/2021

Lots of rooms, limited bus service to the parks (3 departure times, 3 return times) so if you plan on staying at Universal past 7:25 p.m. you'll have to find your own way back to the hotel.

06/18/2021

Universal is about a 10 minute trip.

03/22/2021

If you are planning on spending all your time at universal studios and volcano waterpark then this is ideal, as they offer a free shuttle service to universal multiple times a day.

03/12/2020

If you are looking for an inexpensive motel in Orlando close to Universal this could be a great option.

02/19/2020

The Universal Staff was incredibly helpful with booking buses and the buses were always on time and the drivers were great.

08/12/2021

Don’t even get me started on the employees smoking weed outside.

07/14/2021

This motel was absolutely disgusting.

12/25/2020

The people next door started smoking marijuana.

12/05/2020

4 nights staying here, our bathroom is filthy, all towels are wet.

03/12/2020

The hallway and lobby both reeked of pot/weed despite being a “smoke free” facility.

01/11/2020

There are restaurants and shops in the hotel and free shuttle to Universal.

12/29/2019

Great stay here second time our family has used this hotel as accommodation on holiday.The location can’t be beat right on I-drive next all the restaurants and bus stops for the ride trolley bus.hotel offers guests free shuttle service to universal

12/08/2019

Stayed here wed 12/4 to sat 12/7 and it was amazing decorated perfectly for the holidays and as usual for MOST Rosens no resort fee free shuttles through out the day and low to no deposits.

12/06/2019

Great place to stay , good location , clean and tidy , will use again , free shuttle to universal and waterpark volcano bay staff very friendly breakfast was ok , I didn't have an evening meal there , both pools were good ,

12/02/2019

Has free shuttles to city walks, I ride trolley stop just outside and uber are super cheap to get everywhere else.

06/01/2021

I am a very light sleeper and was concerned with the noise of people loading up into cars to go to the parks early, so requested they swap us to a courtyard facing room, which they happily did.

03/15/2020

There was some traffic noise from the freeway at night and the fan on the AC unit we found to be on the a bit instrusive (I guess some would say that is just background white noise).

03/12/2020

Cons - not well maintained, old, we had door issues hard to open and close, bit noisy with people walking around, no free breakfast.

02/24/2020

The only negative would be road noise from route 4 right near by.

02/19/2020

I want to start off with saying the construction on this road is horrible and good luck getting in and out of this hotel to go anywhere without having to sit in traffic!

03/22/2021

If you are planning on spending all your time at universal studios and volcano waterpark then this is ideal, as they offer a free shuttle service to universal multiple times a day.

03/15/2020

although the bar offered free drinks during happy hour.

02/19/2020

We ate in the hotel restaurant for breakfast twice as we had free vouchers and it was great for a quick snack.

10/12/2019

the hotel offers a free shuttle bus

09/19/2019

The hotel offers a free shuttle bus to the Universal parks

07/02/2021

We choose to stay at this DoubleTree in Orlando due to it’s proximity to Universal Studios and because it was cheaper than staying on Disney property which was our ultimate destination for the week.

04/09/2021

Close to universal studios

11/10/2020

Location is perfect very close to Universal studios.

07/14/2020

Really close to the Universal Studios.

06/17/2020

Pro's: We stayed at this property last August to take advantage of their proximity to Universal Studios.

09/20/2021

I unfortunately booked on the Hilton website which gave me the most expensive rate (unknown to me till a few days before).

09/16/2021

but costs more.

08/04/2021

The food was way over priced and was not great.

07/08/2021

You're getting less and paying normal prices.

07/06/2021

Get ready for DAILY “incidental fees,” parking fees (finding parking is terrible and you may have to walk a bit).

05/29/2021

The hotel is clean, well-kept, and very accessible to Universal Studios, City Walk, and Islands of Adventure.

03/21/2021

We did a day trip to Universal and as others had stated it's about a 15 minute walk to the entrance of Universal City Walk.

02/22/2021

Good: * very friendly front desk and allowed us to check in early * 20 minute walk to City Walk.

02/16/2021

It's conveniently located at the entrance to Universal and is a quick 3 minute car ride to the city walk entrance.

07/19/2020

She prepared us for our visit to the parks & gave us coupons to enjoy at City Walk.

09/11/2021

My room had a very bad musty smell in it and no matter what

07/27/2021

As soon as the doors open you smell mildew dirty wet carpet.

07/03/2021

This hotel is filthy and has terrible customer service.

06/15/2021

Although some reviewers mentioned bleach smell we only had it at the beginning.

06/07/2021

The room smelled of mildew which induced my asthma.

09/08/2021

Great location if you’re going to visit parks.

08/13/2021

It's very close to the parks (15 minutes walking), it has parking lot available and our room was perfect, with great beds, clean and private.

08/11/2021

but it had two or three runs to the park in the AM and three back in the PM with several other hotels.

08/09/2021

Shuttle in the morning was great & walking distance to park was awesome since rental cars were too pricey.

07/16/2021

I felt that the options for travel, walking 15 minutes or taking the scheduled time transportation shuttle to the parks was great!

01/23/2020

but they should also block them out on the app, or offer to free upgrade at check-in for those that have chosen those rooms on the app, particularly during non-peak times.

10/10/2019

They do also offer a free shuttle bus in the mornings and returns in the evening to the hotel that you can reserve at the universal desk at the hotel.

04/01/2019

You would also think they would offer a free, convenient breakfast for families trying to get an early start on Universal. NOPE.

11/17/2018

However, they do offer free rides to the park

10/03/2018

They offer free transportation to CityWalk.

09/08/2021

Staff underwhelming very unfriendly at check in and bringing bags in from Valet - beware parking is $23-$29 per night depending on whether you Self Park or use valet

07/06/2021

Get ready for DAILY “incidental fees,” parking fees (finding parking is terrible and you may have to walk a bit).

07/06/2021

Hey doubletree why can’t you be stand up and honest and tell your customers they have to pay for parking when they book with you????????

06/25/2021

You have to pay for parking, which isn’t ideal.

06/07/2021

Not one time (including the parking lot).

12/28/2020

We were even offered free breakfast vouchers.

10/29/2020

He upgraded our room, gave us top floor facing the pool, and even offered us vouchers for a free drink down at the bar.

08/03/2019

The pool is lovely and the hotel does offer free towels by the pool, there’s a hot jacuzzi too and when the sun shines it’s lovely

04/27/2019

But I’ve never heard of a hotel in this day and age to be honest charging for parking and Wi-fi and most Orlando hotels offer a free park shuttle as standard.

04/11/2019

The hotel offers a free bus service to the main parks (Universal and Disney)

08/20/2021

I love the rooms cleans and comfortable and the pool area is my favorite.

07/14/2021

N/A

07/07/2021

The pool area is the only thing positive I have to say about this place and is the only reason it's a two otherwise it would have been a one.

06/17/2021

Staff, lobby and pool area are fine.

05/30/2021

The rooms are clean and the pool area is fun.

08/14/2021

coffee stinks, the outlet in the bathroom is broken.

08/03/2021

Manager at the third shift on 07/29/2021-07/30/2021 was nasty.

07/31/2021

I when there on 07/31/2021 with the family and the first room they gave me smelled like mildew so we asked for another to have a bathroom was full of mildew so I ended up leaving their hotel due to horrible condition.

07/22/2021

rooms were not clean, microwave dirty, soiled sheets, pool no chlorine, jacuzzi had used condoms.

07/08/2021

but one that did not smell and appeared clean.

07/29/2021

We have been going to Avanti for our Universal and Disney World stays for six years now and we were hesitant to come back due to Covid-19.

06/30/2021

*** below is the full story   We met this driver when other people who lived in this hotel called the front desk for a ride and asked us if we wanted to share the ride since we all went to the Universal.

10/29/2020

We will be making another trip in a few weeks to come back to stay for universal.

10/29/2020

We were able to get Starbucks in the cafe before heading to Universal and the barista did an awesome job on our coffees!

03/24/2020

They operate a free shuttle to Disney and Universal as well.

08/30/2021

My room was outdated and there was chips/chunks missing out of the shower walls and tub.

08/14/2021

Shower head looks like soap scum accumulated.

08/01/2021

The bathroom is so small with only a tub and a toilet.

07/31/2021

I when there on 07/31/2021 with the family and the first room they gave me smelled like mildew so we asked for another to have a bathroom was full of mildew so I ended up leaving their hotel due to horrible condition.

07/25/2021

When I opened the shower curtain there was a dirty washcloth left from the previous user.

04/15/2021

Would HIGHLY recommend this stay for families especially those visiting the theme parks!

04/10/2021

It is a Universal studios partner and offers shuttles to and from the theme park

01/17/2021

The hotel even offers shuttle service to and from theme parks.

01/05/2021

Family friendly, and close to everything you could need (walking distance)..they had shuttles for the theme parks,

01/03/2021

Free and timely shuttle to theme parks.

08/30/2021

I checked out promptly at 9 due to having to catch a plane at 11:10 in Orlando and yet this morning I had a late checkout charge on my credit card.

07/07/2021

Because housekeeping is only working on rooms when people check-out there is a constant stack of garbage outside the rooms, property garbage cans are overflowing at all times, dirty towels sitting outside the rooms, it's disgusting.

06/30/2021

Finally no good security guard Peter came walking around like “oh that’s you guys being all loud?” Like um yess our rooms are flooding and no one is answering at the front desk.

06/29/2021

My room faced the pool and there was a lot of noise at night.

06/25/2021

I expect to hear back from this general manager of this facility.

04/20/2021

The carpets in the hallway and rooms were so clean.

09/09/2020

During a previous visit, I noted stained carpet in the hallways, it looks like the carpet was replaced because it looked much nicer this time.

06/05/2019

Hallway carpets could be cleaned more often.

03/04/2019

That being said, they probably should turnover the carpet and linens more often on their reno schedule.

11/25/2018

I wish they remove the carpets and use tile floor instead

09/19/2021

I don’t care if you smoke it,

12/05/2020

This is disgusting and tells me that they are not cleaning like they said they were on their website.

08/17/2020

Florida water is disgusting.

07/31/2020

No housekeeping, which at first bummed me out, then I realized, after I wipe down high contact surfaces with my Clorox wipes, no one else will be touching it, I felt better.

07/21/2020

but you can still smell it on entry though; furnishings dated as well.

07/16/2021

You can get free sodas all day and night if you want.

07/13/2021

The 24/7 complementary sodas, water, coffee, and tea were the icing on the cake.

09/09/2020

Soda, juice, and coffee are still available self serve as they have always been.

08/17/2020

But, I am surprised how much I've enjoyed the soda fountain for Diet Coke and filtered water.

01/22/2020

The blueberry muffins are delicious and the free popcorn and soda at night are both great perks.

09/19/2021

We enjoyed warm greetings from staff, daily maid service (rare these days), prompt responses to our requests (like extra wash cloths and blanket), hot buffet style breakfast, and afternoon manager’s reception with various food and drinks.

07/17/2021

Exceeded expectations, made us feel comfortable, very clean room and staff cleaning lobby all the time at breakfast and evening drinks and food.

04/10/2021

Was more than impressed with the food and drink provided at the kick-back dinner and breakfast.

03/01/2021

It’s plenty for a meal and they allow multiple alcoholic drinks per adult for free so that was amazing at this hotel price.

02/04/2021

The free drinks and food are a great way to end your day, as is the pool and hot tub.

12/07/2020

Our breakfast was hot, they offer a free happy hour for guest that includes a full dinner.

03/04/2020

They also offered free popcorn and the kickback bar was fun too.

11/03/2018

Drury offers free scheduled shuttles to Universal Orlando Resort - and you can visit the Universal Vacation Planning Center at the hotel for reservations and to purchase tickets!

10/19/2018

They offer free beverages and popcorn during the day.

07/19/2018

Additionally, they offer free transportation to Universal Orlando (which is also only about $5 Uber/Lyft ride).

08/12/2019

Mildew/ Broken in beds / Air Conditioner not working / Complimentary drinks which you never have the chance to cash in cause of going to the parks.

07/28/2019

However, during our stay we had to keep turning on the thermostat about every 3 hours when we were in the room (305) because it shut off before reaching the desired temperature.

07/21/2019

It was a skechy bus with NO A/C with a very loud compressor in the back.

02/14/2019

We did not like the wall shower unit for shower gel, shampoo and conditioner.

08/06/2018

The next morning we told maintenance about it and they said the AC will never go below 68,

08/01/2021

They give you three adult drinks complementary each evening.

07/16/2021

Usually there is a soup of the day also and the 3 free drinks if you'd like.

05/08/2021

The dinner and breakfast as well as free drinks on site are wonderful amenities.

04/06/2021

They have a free "Happy Hour" meal 5p-7p that includes 3 free drinks for adults.

02/23/2021

but the fact that you guys provide 3 free drinks and snacks every day for happy hour is just beyond me. Thanks!

09/15/2021

N/A

08/17/2021

Our first room was musty, the sheets felt damp.

07/30/2021

Now the real deal, roaches in the room, mold on the bathroom ceilings in both of the rooms that we were in, no vent fans in either of the bathrooms, trash left on the walkway by rooms for 2 days, yes 2 days!

07/03/2021

However,carpet was filthy.

07/02/2021

but a/c was cold (slight odor when a/c kicked on).

09/13/2019

My family vacation was cut short and ruined and all I'm offered is a free night in a hotel that claims they are secure and family friendly

07/11/2019

Hotel offers a free shuttle bus to the Disney parks which is fantastic - we had no problems using these whatsoever - they were on time and plenty of seats.

02/28/2019

Dinner was pretty poor - we used the free voucher and didn’t eat there again.

09/20/2018

The hotel offered a free shuttle bus to and from the theme parks which we tried to use as much as possible, and generally had good experiences.

08/09/2018

The hotel offers a free shuttle service to the outlet village across the I4.

09/15/2021

but this is the time to deep clean each room and not let dogs stay (the rooms stink after).

08/19/2021

The staff is excellent, the room was clean.

07/20/2021

When we went in the rooms they were very clean!

07/20/2021

Upon arriving our room was clean with no roaches in sight.

06/13/2021

If you are looking for a hotel that has basic practical and clean rooms, good location for visiting Disney, along with a great price that has no hidden fees, then Rosen Inn LBV is an exceptional option.

08/19/2021

but we did not even hear the traffic.

07/20/2021

The traffic has not interfered with my sleeping

05/03/2021

You could hear the traffic pretty clearly.

04/11/2021

I’m a city girl and am used to noise

03/21/2021

The a/c sounded like a plane trying to take off.

07/14/2021

She was 23 and felt safe enough to return alone and get more sleep before going back to her apartment with new roommates moving in.

06/29/2021

All told, the stay was good - the hotel was clean, safe and comfortable.

02/21/2021

We felt safe on the grounds and in our room due to the security.

10/13/2020

CHECK IN: As stated above, felt totally safe.

10/03/2020

We are frequent this hotel formerly known as the Clarion Inn, a Rosen Inn Hotel, as it is very convenient to the areas we visit, and most of all we feel safe here.

07/20/2021

They offer a free shuttle to Universal Studios and WDW parks,

02/05/2020

N/A

12/30/2019

They provide a free shuttle to/from Disney World locations which was great since Disney parking is outrageous.

12/02/2019

Provides free shuttle to the most famous parks and its close to several restaurants and stores. They recieve packages too($5per package)

11/15/2019

N/A

07/20/2021

Halls were dirty, room was dirty and again there was a pungent smell of pot everywhere.

07/06/2021

I was given the wrong room, the room was nasty.

07/02/2021

We had a hard time getting towels and people leave smelly garbage outside their rooms because their is no housekeeping “due to Covid”.

06/25/2021

Once I got assigned the room we had to drive off the main entrance my daughter and I had to wipe down the room because it was disgusting.

06/22/2021

however when I start my stay by not being able to unpack anything because the room Is filthy that is a problem.

09/01/2021

even though we were in a studio like the ad inquired about.

06/02/2021

We stayed in a Studio Suite, myself, my husband, and our 2 and 4 year old daughters it was perfect.

04/13/2021

4 people crowded into a small one-bedroom studio when you booked a one-bedroom deluxe with a living room and full kitchen, which does not make for an enjoyable experience.

01/01/2021

Studio room was larger than most studios.

03/01/2020

Nice sized studio room for 2 and it was clean and modern.

01/25/2021

Guy calls in morning says we can stay till noon for checkout and offered a 3 night free stay with 100 cash to get when we checkout .

12/22/2020

I told the lady we had to leave because it was my son's birthday and we wanted to leave to go to the water park they offered us free tickets too and she told us it closed at 6 when it closed at 5.

02/11/2020

Strangely enough I was not asked a second time after declining the $100 gift voucher and 3 free nights on my next stay.

02/28/2019

They offered free coffee if you went to their onsite store to get it.

11/13/2018

He states that they will not honor my request and only offer a free upgrade if we come back.

06/21/2021

The market shops looked super cute Overall, this place seems like it was great at one time

05/13/2021

This is a awesome resort, we had a beautiful one bedroom deluxe and it had very comfortable bed, beautiful lake view, so many pools, mini market, and other amenities to enjoy.

03/10/2020

N/A

03/05/2020

Walmart down the street is cheaper than the market on site.

02/07/2020

Nice little market store with good selection, my towels in cabinet to use were still damp and not dry.

09/19/2021

It has seven pools, a water park, a covered terrace, a restaurant, a spa, a marketplace, bowling, a game room, a tennis court, bike rentals, and a variety of other activities.

07/02/2021

Kids had a great time in the water park.

06/24/2021

Loved my time here with my family, the water park was so much fun!

06/23/2021

We had the best service, the kids enjoyed themselves all day and night at the new water park they just built.

05/04/2021

Let’s talk about something positive here - Meli - who works at the entrance to the water park here, is simply incredible.

09/01/2021

She says on those busy seasons you will be charged a fee of $150 a week if it’s rented out by somebody and then $50 a week on off-season

08/19/2021

Therefore, we paid the fee $150 plus $80 extra for an upgrade.

08/15/2021

but cost 50 a day.

07/24/2021

I expected to pay to fish and game room and paddle boat!

07/20/2021

They need to limit cheap rooms.

08/19/2021

I told my husband we have to sell this timeshare and never come back to these properties, and what’s funny is that whenever we call for anything they are always trying to sell something else which is insane.

07/23/2021

Have to communicate via text as phone waits are long.

07/13/2021

but so she rushed me off the phone said she has many of calls.

07/08/2021

but this is probably due to me calling ahead of time to voice concerns with all the negative reviews.

07/05/2021

The representative decided it was more convenient to have a personal phone call then assist us who had 4 children trying to sleep at 1am.

09/30/2021

we pick this place everytime love the balconys and the view of icon park and universal.

09/17/2021

We spent two weeks there in a suite, with wonderful experience - Nice location at Universal blvd, with walking distance to I-drive,- Close to restaurants, shops, stores etc.

04/07/2021

We had a nice view from the 12th floor of the Universal fireworks at night and the room was quiet and away from most families with smaller children.

01/19/2021

Short drive or long walk to I-Drive attractions, lots of restaurants, Universal, Sea World, and Fun Spot.

11/27/2020

The proximity to Universal is almost walking distance it’s so close and not a bad drive to Disney either since I-4 is ridiculously close as well.

08/02/2021

They were upset over some of the charges on their account.

06/27/2021

Furthermore, the room cards would deactivate constantly.

05/09/2021

Not knowing the bank was going to do this the card was declined at the front desk.

01/06/2021

Soo many issues with the $15 food credits that needed to be added.

03/15/2020

They charge a extra fee per day of like $15 with taxes and upfront they take a $250 deposit.

09/06/2021

So many friendly and helpful people work here and I look forward to returning.

08/25/2021

The atmosphere and staff are extremely nice and friendly.

08/24/2021

Very clean and staff were friendly, helpful.

08/03/2021

Bar staff very friendly, drinks are good and food AMAZING!

04/09/2021

Front Desk staff was friendly and doing their best to help.

02/02/2020

Shuttle bus to the theme parks was included, and there are restaurants and grocery stores nearby.

12/20/2019

I came down for a few days to visit the theme parks and book a short stay here.

12/17/2019

It was very quiet and convenient to all the theme parks.

12/14/2019

But poolside rooms have a great view of nightly theme park fireworks, so if you're a fan of that, consider a poolside room.

12/13/2019

though it was a lovely hotel and is perfect if you are visiting the theme parks.

02/19/2019

For our trouble, she offered us free tickets to SeaWorld with private transport to get there!

11/25/2018

The pool is also really nice and calm, and the hotel offers free shutters to the parks which are 5 minutes away.

09/17/2018

The breakfast buffet was a joke (if you don’t get free vouchers it’s $12 per adult and $6 per child) I have had better complimentary continental breakfast than what they were charging for.

09/07/2018

They offer free shuttle service to the theme parks.

07/21/2018

They offer a free shuttle service to most nearby theme parks,

08/24/2021

We had to call back, this time they just delivered 2 sheets.

08/16/2021

I tried to call the front desk to ask for help.

08/02/2021

I had to go because my Uber was there, so I just told them call me.

05/09/2021

We waited in that lobby for 30 minutes or more while he talked on the phone and to this man who wasn’t trying to check in or have any issues with his room.

04/30/2021

He was talking loudly on the phone saying how sick he was.

09/25/2021

Rooftop bar was great.

09/17/2021

The roof top bar is an amazing experience.

08/28/2021

We missed the great Mgr Shaw this visit at the Rooftop Bar,

08/26/2021

The rooftop bar was amazing.

08/16/2021

There is a cool rooftop bar and a few places to eat in the lobby.

08/24/2021

The first issue is the absolute horrible elevator planning.

08/16/2021

but that was the only time there was an issues with the elevators.

08/09/2021

N/A

08/03/2021

Sometimes there were up to 15 minute waits for the elevator.

07/26/2021

The only complaints we had were that the 5 elevators that were running were pretty crowded every time we tried to take them.

09/30/2021

Aventura is an amazing hotel in the perfect location to visit all 3 theme parks, Islands of Adventure, Universal Studios and Volcano Bay and also relax in.

09/21/2021

The theme parks are a walk or a quick ride away.

08/16/2021

The room was on the 11th floor and had a nice view of the theme park and Sapphire Falls.

07/26/2021

The room was excellent and had an amazing view of the theme parks.

07/17/2021

Combine all these features and easy access to Volcano Bay, City Walk and the Universal theme parks, we had a great trip.

09/27/2021

Aventura is next to Volcano Bay and is an easy walk, an easier bus ride, or a lovely boat ride to Universal Studios, Islands of Adventure, and City Walk (which joins the two parks).

09/25/2021

Hubby and I came down to day drink at City Walk and do HHN.

09/18/2021

Close to all the parks including City Walk.

08/13/2021

Early park access at 8 and a shuttle runs about every 15-20 minutes to take you to and pick you up from city walk.

08/05/2021

Excellent experience and comfortable in the hotel, very close to the parks and city walk, food was really good and next time I want to expend more days at the hotel and parks I feel very secure at the universal hotel and parks.

03/05/2019

The hotel is beautiful and offers free shuttle buses to the Universal theme parks that run pretty frequently.

02/05/2019

They even gave me free vouchers for an ice cream in honor of my birthday!

01/25/2019

Also, so of the more expensive Universal hotels offer free Express Pass.

01/16/2019

They offer a free shuttle service from the entrance of the hotel which drops you off at city walk.

12/05/2018

We were offered free breakfast for one day and two free drinks for this which we appreciated,

12/19/2019

I was offered a free one-time breakfast after I insisted that I had told them that registered according to the AKC recommendation.

09/04/2019

and vouchers for complementary water and appetizer at their restaurant.

04/22/2019

They had previously offered free transport to all the Disney parks

02/06/2019

The hotel does nothing about it and even was stupid enough to offer me a free drink.

11/19/2018

Secondly, while continuing to apologize, she offered us free drink vouchers (and pointed out which bars were still open and their hours) and gave us vouchers for free breakfast in the Laguna the next morning.

07/16/2021

The location is great – near the interstate and International Drive, so everything is easy to get to.

03/22/2021

Location is right next to Sea World and close to lots on International Drive.

10/07/2020

We stayed here last Sept, great hotel in a quiet location on international drive

02/24/2020

Nice rooms, wonderful amenities.. super close to all International Drive activities/ restaurants.

02/11/2020

There is a free shuttle that will take you down international drive for shipping and the outlets.

09/23/2021

Speaking of DNA, the body hair collection in the corners of the bathroom floor was impressive.

09/20/2021

To tell them we are not putting the sheets on ourselves and we STILL have no soap!

09/19/2021

The only problems we saw was that the outlets were coming off of the wall, the safe in our room did not work, the shower door would not close properly, and the dresser doors did not close correctly either.

09/12/2021

We got to our first room and there were pubic hairs on the bathroom floor.

09/07/2021

First one was flooding the entire bathroom and second was poorly cleaned and also leaking/flooding.

09/23/2021

The room has a smell of an old sponge.

09/11/2021

The pools were disgusting with one toddler openly peeing into the pool and people just laughing.

09/07/2021

After the first night that smell immediately turned into the smell of sewage.

09/05/2021

Stayed in tower, king room 9th floor room smelled like cigarettes, ac took a long time to get cold.

09/05/2021

Smelled like humid.

09/28/2021

Some examples are : Within walking distance to SeaWorld and Aquatica, nice upgrade to a suite (without asking), free breakfast for all (sure it’s Continental,

09/07/2021

If you’re planning to go to Seaworld and Aquatica it’s right across the street.

07/16/2021

I stayed for 2 nights mid-week and enjoyed tourist activities in the area (Andretti Indoor Karting and Games, Volcano Bay, City Walk, Aquatica).

05/10/2021

We could see SeaWorld and Aquatica from the room, which was exciting for our kids as we planned to visit both.

02/24/2020

It is a 5/10 minute walk to Seaworld and the same to aquatica

09/20/2021

I called the front desk from my cell phone 6 times.

09/12/2021

We got a wake up call at 7 am that we never REQUESTED!

09/11/2021

Our phone was disconnected so we couldn't call the front desk and they never came to clean the room.

09/07/2021

When I tried to contact the front desk to find out, I realized the phone in our room was not even working.

08/21/2021

Tried to contact staff via telephone no answer and had to checkout to travel home so shared complaint via the app

09/28/2021

Some examples are : Within walking distance to SeaWorld and Aquatica, nice upgrade to a suite (without asking), free breakfast for all (sure it’s Continental,

07/28/2021

Sea World is "walking distance, probably just over a mile.

06/01/2021

The price point and proximity to SeaWorld drew me to the property.

05/15/2021

The closeness to Seaworld does not make it worth it.

05/05/2021

Not to mention that they are so close to Sea World, that they have there own entry gate leading from the hotel parking lot to the park!