The boat service was so quick and the captains were friendly.

Great Location for all things Universal with the walk, Taxi Boat and Shuttle bus all very convenient to get you to City Walk and all the Parks.

The boat shuttles to and from the parks/ city walk to Loews Royal Pacific made everything so easy and quick.

Park boat access was very efficient and saves time.

The boat ride to the parks is so much better and shorter than parking at the parks.

In terms of transport to universal, the boat is a lovely way to travel.

The boat to City Walk is really helpful and we also enjoyed the short walk on occasion.

Locations are perfect to universal studio, we can walked or took the boat to go to universal parks, excellent services, staying at the club level very satisfied with the service!

The little boat service into Universal was excellent and fun.

There is also a boat to get to the parks or alternatively a walking route - both are quick

We enjoy the boat taxis that take to the parks and City Walk as well as taking you back to the hotel when you are done having fun.

Immaculate room, extremely friendly staff, good food, beautiful pool area, great boat ride to parks from hotel, plenty of chairs around pool area,   hotel is a GEM.

Just take a quick walk to city walk or you can take a boat or bus if there is rain.

Our fav part was the express pass perk and being able to take a boat to theme parks or city walk.

but, its an easy walk or boat ride int the park.

The resort is only a quick boat trip from the parks, you can also walk there as it's only a 5/10 min walk from the lobby to the security area which is located at the side of Magaritaville.

The boats to the park was amazing though.

The proximity to the parks is one of the things that makes this hotel so perfect, a 7 minute walk to IOA or a very nice boat ride and the advantage of going through security checks before you get on the boat, if you walk the security check is by Margaritaville.

Easy access to Universal City Walk and the Universal parks.

It was a 7 min walk to the city walk, self parking was easy, Valet guys were helpful and friendly.

Excellent location, just a short walk from City Walk and the Parks.

If you are into walking for exercise, there is a nice walking path from the hotel to City Walk and the Parks.

This resort is amazing, close to Islands of adventure, City walk and universal studios.

It’s an easy walk to city walk and the parks and the express passes are a MUST!

We loved thecoation as it was ose in proximity to Universal theme parks and city walk.

The location of this hotel allowed the feasibility to walk to Universal Studios, Island of Adventure and City Walk.

Beautiful hotel and smells amazing
Loved the water taxis to city walk
Hotel staff were all lovely
Food was reasonably priced- cheaper than city walk restaurants 
The Bula pool bar nachos are an absolute must- sorted me right out with a beer!!!

Location ideal for easy access to City Walk and Parks.

But the City walk which is just a ride away has great options if you are not too tired.

The location was perfect, only a 7 minute walk to the theme parks and city walk.

This hotel is close to all the parks and City Walk.

The availability of the water taxi was great - we took advantage of the water taxi every day which took us from the hotel to City Walk.

The room next too us was noisy and thre their bedding and food boxes into the hall and blocking our door .. no One would come clean it up for days

Our bathroom door was broken and took an hour to ROOM SERVICE water.

A very nasty upsetting letter was placed under my door on Sunday, 8/6 stating my credit card payment had been declined.

There was essentially a hallway in the room, where a door could have been added that would have killed 80% of the corridor noise dead.

We leave our room at 0700 to get breakfast and early park access, put the make up room sign on the door and return at 1600 to find it’s not done….whilst getting changed to go out again, get a knock on door saying your my last room, if I don’t come in now it won’t be done……next day decide to have a lie in, knock on door at 0915, we ask them to come back as we are just getting ready, left at 10, put note on door to make up room….came back at 2000 hrs….not done…..only a little moan,

Our room smelled(smells stay in carpet, don't understand why they haven't put some type of laminate down) The dividing door to the bathroom was terribly off track.

but the refrigerator did not work and needed to be replaced and the hotel room door stuck pretty bad.

The people next door also said their USB ports were worn out
and not usable.

The bathroom just had a sliding door that didn't provide much privacy as you could hear everything.

There is nowhere to park a double stroller without partially blocking the door.

The layout was a bit odd as there was a lot of empty space right by the door,

You can hear every conversation that happens in the hallway - the doors are not soundproofed 4.

The walls were dirty, the blankets were ratty, the bathroom door was off its rollers so you had to have upper body strength to be able to close it fully, the view was awful.

- The bathroom door does not have a lock.

The noise from the family in the adjacent room was made worse by the connecting door.

It’s a little noisy trying to sleep each time someone in your party gets up to use the bathroom because the door doesn’t shut and the light shines through.

The bus driver ran over a curb, parked the wheelchair ramp in front of a poll then could not get the bus doors to close multiple times and walking was not an option due to a thunder storm.

The carpet in the hallways and rooms are dingy, and the amount of dirt under the sliding door in the bathroom is gross.

So grabbed my daughter and marched down to reception, very blasé staff not seeming to be bothered . Spoke to the first manager - who said it was “normal” for Florida (a seven story room with no opening windows/balcony doors!!)

Eventually falling asleep we are then disrupted at 8.30am to abrupt house keeping “checking out?” I explained politely “yes at 11am” 9.30am door again “checking out yet!” 

This was worst experience I’ve experienced in a long long time.

Staying here gives you fast pass access to most of the rides in the park (except Hagrid) and rooms and well appointed and comfy.

The resort is beautiful, staff is excellent (especially Kellie F)the food is great and the convenience to the parks (water taxi) is perfect!

Being so close to the parks and the water taxi is a great service never waiting  more than a few mins and fast passes to the park which are included really make it, we walked on to most rides with no q, kids loved it.

We planned on visiting Universal and didn’t want to take away from that magic by having a kids water park in the back.

The waiter was great hotel so convenient you get fast passes to go into the park.

We enjoy staying on property and the added benefit of having the express passes and early park admission.

Hotel was extremely clean (stayed in Jurassic park kids suite) had amazing views of the park out of our window.

We justified the cost with the unlimited express pass, proximity to the parks and the free park transportation.

Can’t beat the express passes, garden path walk to the parks, quality of  food and drinks or pleasant staff.

Good place to stay while going to Universal parks, unfortunately that's it.

Hotel is beautiful, clean, convenient to the parks and well worth the splurge.

Not having to drive or park anywhere made life so easy and having early park admission allows you to go on rides without a wait for an hour.

but the staff was amazing, location was great, room was adequate for two people and the park perks (were looking at you, unlimited express pass.  )

Enjoyed our stay, great location for parks

Self parking is overpriced at 28 dollars a night to park in an open lot that is not close to the hotel.

What I liked :

- High quality beds
- Great conciergerie
- Many services provided
What I did not like :

- Too loud, poor room phonic isolation
- Food is overpriced
- Universal Express Pass doesn't apply for Volcano Bay
- Room theme is very poor and not adequate with the standard.

While the hotel may seem expensive, it comes with UNLIMITED Universal Express Pass.

King suite charged $400 per night: Suite was half the size of a cheap suite at Disney.

Not a great impression when the rollaways cost money and you are staying at a $400+/night hotel.

We wouldn't normally pay this amount for a hotel (or pay for express passes)

It was dirty and old, and smelled a little, and parking was overly expensive at $30/day,

Also, when checking out we were not allowed to have a luggage cart, essentially setting us up for having to use the Bell hop services and pay one more tip.

but not the original assigned room or type I booked, reserved and paid for.

Moved to a lower resort at the promise of a lower price (had to pack up within 10 minutes) and were charged full price for the replacement resort with much fewer ammenities.

The shop in the lobby (Tuk Tuk I think it is called) has a limited range on offer and is very expensive (two bottled drinks and two bananas came to just under $12).

People stay here / pay a premium for the Express Pass to avoid long queues in the adjacent theme parks.

I would probably rate this hotel as substantially overpriced if it was not for these factors.

Additionally:

We had no working in room wifi for the duration of our (shortened) stay - Tower two 5th floor (5th Aug) 

I had to try 3 floors to find a working ice machine (5th & 4rd not working) 

For the cost of the room I would have expected a complementary bottle of water in the room rather than 2 bottles with a 7.5USD price tag attached.

The price of the hotel is making this not worth it.

but when all things were considered… although the room was expensive, getting by the early entry (btw you should show up 45 minutes to an hour ahead of opening time) and the unlimited fast pass meant that the room was almost free due to the ridiculous price increase on these if you buy them piecemeal during the summer peak.

but it costs a bomb to stay here and the house keeping is a let down

Also, we split the room cost between families and now we cannot get the billing correct.

The rooms are quite expensive for what you get.

Unlimited Fast Pass tickets to Universal and IoA are the biggest selling point for booking one of the three Premier Hotels and made the times we spent in the parks far more enjoyable being able to walk on the rides without joining the long queues.

Excellent value considering the benefits you get from booking a room.

Booked conjoining rooms back in July for my daughters birthday with her friends.

Beds were comfortable and we definitely would book another stay with them.

I would love to book a trip now with my family!

Small billing problem - which happens, resolved promptly and with minimal faff.. great location, pool, hotel facilities, pool, food and drinks, proximity to parks,transportation and express passes with booking made the stay even more worth it.

We reserved a king suite with our 9 year old, she slept on the sofa because the pullout bed was too much for her and she loved it!

Thank you Raphael 

Very pleased we choose to return back to this hotel since the reservations.

We booked Royal Hospitality Suite with living room and bedroom for a family of six.

Overall it was an amazing time and we can’t wait to book our next trip.

Concierge and Club Staff can help with many things including dining reservations.

We used Universal studios Florida app to make reservations at these restaurants.

Loved the help with all the dinner reservations!

Inside the front entrance is Orchid Court where you & a book or suitcase are equally comfortable gazing at the beauty.

I will probably book only here for future trips to Universal.

We went here for the second time for my wife’s birthday and we booked at Loew’s Royal Pacific out of convenience to get express unlimited and early park admission.

Overall booking a room at Royal Pacific made sense because of the unlimited express pass which was very worth it.

All the hotels employees were very helpful they helped us to make reservations at cow fish which is a restaurant at city park .

We rode the Universal Studios Superstar Shuttle (by Mears) from the airport, which we had booked in our whole package, with no delay and it was a good bus airport transfer.

We are a family traveling from the UK for a few days only- you book this hotel which is so super expensive because you get fast past access for the time you stay here.

Hotel was so convenient the staff was great.

Hotel staff played dumb when brought to their attention.

We enjoyed our meal at Jakes and our waiter was friendly and attentive.

Staff was friendly and the food was excellent.

Cornell at the front desk was our first into to the awesome service we would receive during our stay.

The luggage hold was also extremely helpful.

The hotel was warm, welcoming and clean !

The pool was great, and so were the water taxis.

The hotel is walking distance from Universal (10 mins) or you could catch the water taxi (easy to get on, also about 10 mins).

While both a shuttle and water taxi were available, we opted to walk down the beautiful path.

The water taxi is a quick convenient ride to the parks.

We had an amazing time and the water taxi to and from the hotel was very convenient.

clean and neath hotel, close to park in walking distance or water taxi.

The water Taxi to the parks were super convenient!

We used the water taxi everyday to get to the parks, very fast and convenient transportation.

Very close location to the parks and you can take the water taxi, shuttle bus or even walk to them!

Water taxi is a really nice way to get about,

The water taxi was so fun and quick to and from the parks, we never waited more than 5 minutes to hop on a taxi.

The water taxi was super convenient and if you wanted to walk, it was really close.

The water taxis are super convenient and the food in the Royal Club lounge was excellent!

I highly recommend the water taxi due to the convenience and ease of security into City Walk.

The Royal Pacific Hotel is a clean unassuming hotel overlooking Islands of Adventure at Universal.

The pool is large and heated and our kids had a great time playing on non Universal days.

First id like to say that Universal will always be a great trip.

Staying on property at Universal is so worth it.

We like it better than the other deluxe resorts at Universal.

Would definitely do it again if I return to Orlando and am visiting universal parks.

This is the more affordable of the three Universal Premier hotels.

Loews Royal Pacific Resort is a excellent choice to stay during your Universal vacation.

Very easy access to the Universal parks and the transport to Volcano Bay was regular and fast.

Booked a Universal trip for our family of 4 for our first REAL vacation in years and we stayed at The Royal Pacific.

Hotel is great proximity to all things Universal and Disney and transportation is provided.

I had an amazing tim at universal resorts there were so many amazing things that we were able to do in such a great timely manner considering everything is so close.

We would definitely come back for our next universal trip!

We have always had a great experience at Universal Resorts.

We had a good time visiting the Universal Theme Parks.

It’s a really big hotel and lots of walking.

The hotel atmosphere is fantastic and we love the proximity to the parks - a short walk to both parks and CityWalk.

We even came back to the hotel from the parks (10 min walk) to have dinner in the club due to enjoying it so much.

Loews Royal Pacific is a beautiful resort just a short 5-10 minute walk from the Islands of Adventure theme park.

Less than 10 minutes walk to Islands of Adventure.

but if you are planning on rope-dropping anything, the walk is usually a faster way as you have no queue.

Loews Royal Pacific Resort

price

door

reservation

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park

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universal

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taxi

boat

We originally got sent to a room without a tub

I went to the gym twice around 8am and there are no dumbbells on the rack below 30lbs.

As someone who works in the industry and am always looking at properties to send my customers, colleagues and family to this property is now 100% avoid, all “amenities” have an additional charges which should be covered when paying a nightly fee - not both

Do yourself a favour and book the Hyatt next door for approx the same cost and includes breakfast

No complimentary breakfast included, no shuttle, stains on the shower curtain and crabby staff..

They are a little bit tired, and some of the rooms smelled a bit damp / some of the bathrooms could do with updating.

The bathroom is so tiny you can barely fit in it.

The bathroom was small,  maybe 5 foot by 8 foot so it was crowded.

The bathroom door handle was broken, so we couldn’t close the door all the way without getting stuck inside the bathroom.

The first night we landed, the toilet was blocked, and someone came up and 'fixed' it.

When we arrived the hallway to our room had a couple of pieces of garbage and toilet paper scattered on the floor in plain view - not a pleasant first impression.

For example the duvets were smaller than the covers leaving large areas to be just sheets (but the beds were very comfy to be fair), the bathroom metal work needs replacing on the shower curtain bars ands this was peeling away and have photographic proof for this.

The handrail in the shower fell off when used.

Issues encountered at this property include:
-Streaks of fecal matter in the shower (see pic)
-Bugs (see pic)
-No cleaning of the room (only making of bed)
-No shampoo
-Stained towels
-No extra toilet paper, had to request
-No USB ports
-Unpleasant smell in room and lobbies
-Bathroom door wouldn’t close
-Inconsistent shower water temperature
-Poor water pressure
-Unhelpful/uninterested front desk

Holiday Inn corporate needs to inspect this property to ensure their franchise is living up to the Holiday Inn standard.

Dirty, moldy, sheets not changed, old… bathroom filthy.

Further inspection of the rooms in the morning found a handle that had a screw missing in the cupboard, a broken lock in a bathroom and war drone doors not set in tracks.

Overall, the bathroom is super small and was dirty.

One of the bathroom door locks was completely missing and all of the lampshades were cracked.

We have a really nice and pleasant stay, the hotel was very clean and it was located close to everything, excellent staff, Quinto was amazing!

Really cares about what you have to say and super cool hair.

Very clean room, soft beds, cold mini fridge, and great amenities.

The rooms were clean,  pillows were soft, and the location was great for a weekend trip to hit

The best experience ever, very friendly, very clean and very helpful.

Smell good, very clean, convenience location they have a good gift shop and a play room nice 🤩😍😘🤗.

The experience was perfect: very good lactation, clean , safety.

Rooms were very clean and quiet - could not hear any traffic despite having a room facing a major road.

The room is clean (and, kinda odd that I noticed

Nice clean and affordable very close to the parks !

Tracy was super helpful in making sure our room was ready and everything was clean and all set for us during our vacation.

Great friendly staff, clean rooms and convenient location.

The hotel offers also a free shuttle to the studios ( reservation required) Breakfast we had at Fridays next door.

Close to everything you would need and we took advantage of the free shuttle to Universal.

This hotel advertises that they have a free shuttle to Universal.

Free shuttle and walking accessible to Universal studios.

Also free shuttle to Universal or 15 minute walk.

They also have complementary shuttle service to and from the parks around the hotel and even to the local store!

It gets two stars because universal is across the street and you can take a free shuttle,  and because there is a Fridays.

One of the main reasons for selecting this hotel was due to its proximity to Universal and the free shuttle.

There is a free shuttle bus which links the Universal partner hotels to City Walk,

There’s also a free shuttle to the parks and an on site convenience store which is nice.

There is free shuttle service to/from Universal so all you need to do is park your car (free) and leave it there.

The hotel offers free shuttles to Universal.

We have had good experiences with holiday inn chain hotels so when we were planning on visiting a universal theme park, I was happy to find one that offered free shuttle to city walk and was within walking distance to the parks.

The hotel is only a quick 10 - 15 minute walk to Universal, there is free shuttle service and this hotel caters to the Universal Studios / Islands of Adventure crowds with on-site ticket sales and a small amusement park themed gift shop.

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