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6165 Carrier Drive, Orlando, FL 32819-8254

The Enclave Hotel & Suites

3.8

601 reviews

Trip advisor
reservation
universal
volcano-bay
international-dr proximity

03/18/2021

-

Got upgraded to a two bedroom suite for free so the rooms and kitchen we had were very spacious and we had an amazing view of Volcano Bay.

09/30/2019

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We also loved having a balcony with a super view of volcano bay, and would sit out there in the mornings with coffee and evenings with wine after a day in the parks.

09/15/2019

-

Id definitely recommend the 10th floor terraced rooms for the view of the lake, volcano bay and universal alone.

09/03/2019

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We stayed in room 1805 and had an incredible view of the lake, universal studios and volcano bay.

09/02/2019

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We had a standard 2 bed apartment booked through Virgin and paid extra for the large terrace which had a lovely view of the lake , Volcano Bay and Universal.

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03/20/2020

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The bedroom has a small en-suite bathroom with a shower, sink and toilet.

03/20/2020

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one of the rooms had hand painted animals all over the walls and one of the toilets still had fesces in the bowl.

03/17/2020

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but the mirror and cabinet was filthy again.

03/17/2020

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Showers were old and slow

02/26/2020

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we had a lot under our bed and there was a lot of mould and broken parts such as doors or wiring.

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03/18/2021

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We loved it so much we have booked to return for 2 weeks in Sept 2022.

08/01/2020

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I was so impressed I am booking again for 2021.

06/01/2020

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I’ve just been booking up Orlando for next year and was so so disappointed to see the enclave didn’t have any availability!

03/20/2020

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We had booked a 2-bedroom suite.

03/07/2020

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Would not hesitate in booking here again, the location is great and shuttles to parks very good.

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03/20/2020

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You could tell that the doors and some of the furniture had seen better days and it wouldn’t take much to bring it up to date.

03/20/2020

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We got our room in block three and it was a disaster from when we opened the door.

03/06/2020

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Our keys were reprogrammed daily, the door lock was reprogrammed, the batteries changed and only on day 11 could the men physically be allowed to change the lock.

02/26/2020

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we had a lot under our bed and there was a lot of mould and broken parts such as doors or wiring.

02/25/2020

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The hob in our room didn't work and cupboard doors were hanging off.

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07/09/2020

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About a 30-45 minute walk or a 5 minute ride to Universal.

03/20/2020

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The hotel does offer a free shuttle to Universal (the Disney one is not free).

02/22/2020

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(nearest IDrive) Fabulousl room with great view from the terrace over the lake to Universal.

02/20/2020

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The property is in a good position, very close to Universal and I Drive.There are plenty of places to eat, including pizza at the hotel.

02/11/2020

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Location is incredible - 20min drive to all the Disney parks and an $8-11 dollar Uber ride to Universal.

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12/13/2019

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Just off international drive close to shops restaurants & 10 min drive to the outlet & Walmart.

11/30/2019

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The hotel was close to the international drive and with a car you can easily get to all the parks and any of the restaurants nearby with no issues.

08/25/2019

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The location is perfect: quiet, just off international drive so close to all restaurants and bars.

07/17/2019

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The Enclave Suites is a good base to stay at outside of the parks, your close to international drive , SeaWorld and Universal Studios.

06/07/2019

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This is the far left building (closest to international drive) looking at the hotel face on.

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08/26/2021

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In reference to another guest’s review about the elevators being unsafe, yes they probably are unsafe because the elevator permit they have posted inside is actually expired.

03/20/2020

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There are also stairs if you are feeling energetic or the lift is taking a while.

03/20/2020

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the carpets are old and our lift never worked.

03/06/2020

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We also had 2 occasions were the lift would not work.

01/12/2020

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When the doors of the elevator opened - OMG - the smell of poop and the carpet was so very dirty!!

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(855) 261-2798

12562 International Drive, Orlando, FL 32821-6946

Floridays Resort Orlando

4.6

714 reviews

Trip advisor
reservation
theme park
seaworld
apartment suite

09/28/2021

-

Apart from the obvious benefits of close to theme parks & shopping, the absolute best part of Floridays is the staff like Brittany Teller Grof 😍🥰 We've always been treated as family rather than guests ( especially brilliant when you have 2 children !)

09/01/2021

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The hotel is just about 15 minutes from theme parks which is a plus.

05/11/2021

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It is still a good place to relax by the pool after a long day at the theme parks, provided, of course, you can find a spot with the number of people who are traveling these days.

10/07/2020

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Every time I go to visit the Orlando theme parks, my family and I stay at this resort.

02/17/2020

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I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

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08/09/2021

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Stocking of plates and utensils was not even up to 1/2 the quantity indicated on the inventory list on the cabinet door.

07/23/2021

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My master room electric did not work for a few days the bathroom door was jammed and you would get locked in.

05/11/2021

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None of the doors in the room latched, save for the main door to the outside; even if the thumb locks were engaged, you could not get a single door to close completely.

04/14/2021

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The refrigerator door was all banged in, holes in walls and kitchen island, tears in curtains.

04/04/2021

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but the negatives out weigh the benefits (leaky dishwasher, sliding patio door is jammed, $40 charge for daily room cleaning services, uncomfortable beds/pillows, and outdated furniture).

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09/09/2021

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The smell of marijuana is everywhere.

09/06/2021

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Upon waking the next morning we recognize there is visible mold on all of the cabinets, light fixtures, walls, etc….

08/24/2021

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Numerous patches of mold (not mildew) in the bathroom.

08/09/2021

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On the last morning, we noticed the smoke alarm was missing from the master bedroom and we notified the front desk as we checked out. 7.

07/23/2021

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It's DISGUSTING to look at the sheets on your bed and see yellow stains!

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02/17/2021

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The price was great for a 3 bedroom condo. 2.

07/15/2020

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Booked the 2 bedroom condo at Floridays Resort.

12/27/2019

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This resort has 2 & 3 bedroom condo style apartments with a full kitchen.

12/22/2019

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Great choice two bedroom condo located just minutes from the themed parks.

12/22/2019

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We stayed in a two bedroom condo that had two full bathrooms, a fully stocked kitchen with a big island, and a large living area.

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02/01/2021

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This resort is great location to SeaWorld, Benihana Disney Springs and much more!!

04/20/2020

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Full kitchen, nice sized room, perfect location close to Seaworld.

02/17/2020

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I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

12/21/2019

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He even answered our questions about SeaWorld.

11/11/2019

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Location wise was pretty good if you have a car, and there is a courtesy shuttle bus to Disney, SeaWorld and Universal.

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10/01/2021

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I’m very skeptical when it comes to booking a stay..

08/17/2021

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We specifically booked this spot because of (1) its positive reviews, (2) the suite-style room arrangement, (3) the pool's pictures, (4) an opportunity for a full kitchen, and (5) its location.

07/18/2021

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Gardenia upgraded our room for free (already had a great price on the room we originally booked).

06/13/2021

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First of all, we booked this resort stay through hotels.com.

06/07/2021

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We booked 2 units for the weekend, a 2-bedroom and a 3-bedroom.

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08/09/2021

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but the entire unit did not appear to have been properly cleaned.

07/31/2021

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This is a resort that does not have daily housekeeping or room service.

07/23/2021

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Housekeeping and their engineers were never available and it really made our stay interesting

07/19/2021

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but figured that it was from the cleaning crew that just left.

07/09/2021

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When brought to the attention of guests services, we were told that they would use this as a training opportunity and how he has to pay $15/hr for housekeeping.

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5800 Universal Blvd, Orlando, FL 32819-7834

Hard Rock Hotel at Universal Orlando

4.3

1333 reviews

Trip advisor
reservation
city walk
rock-music
taxi

09/30/2021

-

We booked a club level room on their Rock Royalty floor.

08/12/2021

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She arranges meals (both in the room as well as helping with reservations) and helps set up rides for us.

08/02/2021

-

The three stars are for location and the inclusion of express pass with room reservation.

07/09/2021

-

N/A

05/07/2021

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If you are going to Universal, then the Express Passes and proximity to the park should be the only reason you would book this hotel above any other Holiday Inn Express, DoubleTree, etc.

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09/30/2021

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We booked a club level room on their Rock Royalty floor.

09/26/2021

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To be fair, the lobby is beautiful and the constant rock and roll playing on large screens in the lobby is fun.

09/07/2021

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Like any Hard Rock, it had the rock and roll theme that I couldn't get enough of.

08/29/2021

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It had a rock star decor.

08/28/2021

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You definitely put the “Rock” in the Hard Rock Hotel !! !

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08/25/2021

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If you are visiting Universal studios it is a short 5 minute walk to City Walk and you get automatic express passes .

08/23/2021

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It’s a close walk to city walk.

08/02/2021

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We were really greatful for the short walk right to universal studios and City Walk.

06/04/2021

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The proximity is ideal for visiting Universal and the City Walk.

04/19/2021

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We were in walking distance to City Walk and all parks.

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09/30/2021

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but again, a bit pricey.

09/07/2021

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I was worried it would be overpriced for what I got

08/31/2021

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The food was pricey,

08/29/2021

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NOT A PRO OR A CON - Club Lounge - I’m not sure how to rate this…it was okay.

08/25/2021

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The prices in the conveniences tire are astronomical for example $6 plus tax for a packet of crisps / chips .

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08/29/2021

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It’s a 5 minute walk to Universal and a 15 minute walk to Islands or you can take a water taxi.

08/05/2021

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There is a water taxi that also takes you to city center,

07/20/2021

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You can take an 8 minute walk or just take the water taxi, which is right outside of the door.

06/04/2021

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The water taxi is a fun way to get from the hotel to Universal,

03/28/2021

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You could also take a water taxi right to the entrance of the City Walk.

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6300 Hollywood Way At Universal Orlando Resort, Orlando, FL 32819-7614

Loews Royal Pacific Resort

4.3

1797 reviews

Trip advisor
reservation
universal
taxi
city walk

09/27/2021

-

Proximity and benefits for Universal Parks were great!

09/23/2021

-

Undoubtably our favorite option when attending Universal.

09/23/2021

-

we have been coming to Universal since 2002.

09/20/2021

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We've been staying onsite at the different universal hotels for the last 6 years and 2021 was our first time at the Royal Pacific Resort.

09/19/2021

-

We can't wait for our next trip to Universal as well as our next stay with Loews!

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09/29/2021

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That she was given the power by the team to only offer a small rate reduction for an absolutely horrible RESORT stay.

09/23/2021

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Drinks by the pool are expensive %18 mandatory tip, and very weak, my wife doesn't drink alcohol very often and she didn't get a buzz after drinking a couple of mixed drinks.

09/20/2021

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The game room was open (have to pay for tokens to play though).

09/19/2021

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In saying that, For the price, the food should’ve been better.

09/18/2021

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We paid for a Club Level room.

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09/27/2021

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I would eat at city walk over the resort any day.

09/23/2021

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but the bus is convenient or it’s about a 10 minute walk to City Walk.

09/21/2021

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The hotel was very clean and we loved how close it was to the parks and city walk.

09/18/2021

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The perks alone at this hotel (unlimited fast pass at Universal and Islands, early park admission, dedicated park entrances for hotel guests, plus boat rides to City Walk) made it worth it to star here.

09/12/2021

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You go thru screening to get into City Walk before getting on the boat or at the end of the walking path near Margaritaville.

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09/28/2021

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but were woken up early a few times with the cleaning people yelling up and down the halls to each other.. At one point they knocked on our door and then immediately came in the room before I could even stand up.

09/23/2021

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The cleaning could be 100% better.

09/18/2021

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However, housekeeping left opened shower gel and shampoo from former guests in the shower, there was no light housekeeping as promised by the front desk, and there were honey ants each morning at the bathroom sink.

09/13/2021

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The rooms are not cleaned well.

09/11/2021

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Our room was not cleaned properly either.

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09/27/2021

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Rooms at the Royal Pacific were comfortable and clean, helpful and friendly staff, we enjoyed the pool 3 nights out of our 5 night stay, water taxi was a great and efficient way to get to the theme parks (Studios and Islands).

09/26/2021

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You can either walk or take the water taxi which the kids absolutely loved.

09/26/2021

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The water taxi was a huge convenience,

09/23/2021

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Water taxi is cool, access to Parks is good too.

09/22/2021

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I loved having the taxi boat option

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09/29/2021

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fully booked.

09/27/2021

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This latest trip we booked the exact same vacation (length of time, resort room, ect) and our room was pretty rough.

09/26/2021

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The reservation and check-in processes were easy and when speaking to a guest services representative, we were provided with quick, helpful and excellent customer service.

09/23/2021

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When I come back, I will be booking through here because of the benefits, short distance, and customer service.

09/19/2021

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We called at 9pm on the night of our stay in Orlando and had no trouble getting booked right away.

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9000 International Dr., Orlando, FL 32819-9315

Rosen Inn at Pointe Orlando

4

831 reviews

Trip advisor
reservation
universal
seaworld
theme park

08/03/2021

-

Ppl talking loud and making noise right in front of my door & NO PARKING after a certain time… THIS IS RIDICULOUS

05/27/2021

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The a/c in the room had to be in the low 60s to get cool and was making all sorts of noises all night long.

04/05/2021

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It is so noisy in the hallways we could not sleep.

04/04/2021

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The walls are super thin and you can hear EVERYTHING.

01/10/2021

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There was no noise, no unwelcomed visitors, no pot smoking, no unruly children running about.

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09/19/2020

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Great location, convenient to all of the theme parks and ton of restaurants.

04/11/2020

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On International Drive with a trolley stop right outside & free transfers to Universal theme park.

12/30/2019

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It's basically a good place to have a rest after enjoying theme parks or shopping and recharge until the next day.

11/17/2019

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As part of staying with Virgin we had 2 free breakfasts and 1 free dinner, we didn't use the dinner as we were at the theme parks late most days,

11/12/2019

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Easy access to the Theme Parks, and is extremely convenient to the Orlando Convention Center.

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04/04/2021

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The Universal staff was great!

04/11/2020

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The transfers to Universal were great for us with a seperate desk for booking a space, as well as other tourist information and the staff were always very helpful.

03/14/2020

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It is located within walking distance of restaurants and attractions, and they have a free shuttle to Universal (saved us from paying for parking).

03/11/2020

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They don’t take a ridiculous deposit either and offer free transport to the shops, Disney and universal.

02/29/2020

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There was a bus to take us to Universal, though, so that was a great help.

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08/03/2021

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Ppl talking loud and making noise right in front of my door & NO PARKING after a certain time… THIS IS RIDICULOUS

04/24/2021

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Atleast don’t smoke it in the rooms or right outside my door.

04/04/2021

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The rollaway had to be placed in front of the door because the rooms were small.

01/07/2021

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The bathroom door almost touched the toilet.

01/01/2021

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I was given another room facing highway with people next door smokibg marijuana.

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09/18/2021

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We get there with my wife and 3 kids and all I see as I’m going to the room are people outside sitting outside in office chairs drinking with loud music and smoking.

08/07/2021

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Bad smell on the hallways, loud music in the parking lot, worms inside the bathroom, room ac off and dusty smell inside the room.

07/25/2021

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N/A

06/25/2021

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I failed to mention on Hotel.com that the one thing I didn't care for is walking to and from my room I smelled smoke/weed along with cigarette

06/13/2021

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Room was dirty and had a bad tabaco odor in a non smoking room.

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02/26/2020

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caught buses to sea world, disney springs, outlets and my husband and son caught the bus to the Amway centre to watch a basket ball game.

02/24/2020

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POSITIVES: - The location is excellent – 10 minute drive to the Universal parks and the Seaworld parks.

02/22/2020

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In resume, great service, great location, amazing view at the F and G towers, great restaurant, complimentary transportation to Universal and Sea World, and great rooms.

02/16/2020

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They have free shuttles to Seaworld and Universal.

01/12/2020

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Close to sea world, universal and Disney.

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08/25/2021

-

N/A

04/24/2021

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Stayed a week and our room smelled so bad like sewer, and the parking is terrible after dark.

09/07/2020

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We pulled up to a security gate and noticed the hotel looked oddly dark.

04/11/2020

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Our room was very dark & unwelcoming and we thought the carpet felt damp. However, the room was cool and we didn't need to use the Aircon too much (which was good because it sounded like an aircraft!!)

02/27/2020

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Rooms were also dark and dismal.

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08/10/2021

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I had an easy smooth experience booking this room

08/07/2021

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Booked from hotwire as a blind reservation.

07/08/2021

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The Rosen Inn was a great price, great location, easy booking (through booking.com) easy to contact about our ever changing needs re dogs and floors!

06/12/2021

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We had three rooms reserved for 4 days (June 3-6) to attend my uncle's funeral services.

02/28/2021

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We needed a night one stay somewhere before our resort reservations were ready.

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7600 International Drive, Orlando, FL 32819-8237

Rosen Inn International

3.9

586 reviews

Trip advisor
reservation
universal
free shuttle
room cleanliness

06/22/2021

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Lots of rooms, limited bus service to the parks (3 departure times, 3 return times) so if you plan on staying at Universal past 7:25 p.m. you'll have to find your own way back to the hotel.

06/18/2021

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Universal is about a 10 minute trip.

03/22/2021

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If you are planning on spending all your time at universal studios and volcano waterpark then this is ideal, as they offer a free shuttle service to universal multiple times a day.

03/12/2020

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If you are looking for an inexpensive motel in Orlando close to Universal this could be a great option.

02/19/2020

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The Universal Staff was incredibly helpful with booking buses and the buses were always on time and the drivers were great.

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09/21/2021

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The rooms are clean, beautiful and spacious.

09/09/2021

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The rooms were clean and spacious which made it relaxing when I unpacked my bottle of wine and sat back and relaxed.

06/22/2021

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Room was clean and comfortable.

06/18/2021

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Rooms were clean and comfortable.

12/31/2020

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Friendly staff, clean rooms, and not far from Disney.

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08/12/2021

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Don’t even get me started on the employees smoking weed outside.

07/14/2021

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This motel was absolutely disgusting.

12/25/2020

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The people next door started smoking marijuana.

12/05/2020

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4 nights staying here, our bathroom is filthy, all towels are wet.

03/12/2020

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The hallway and lobby both reeked of pot/weed despite being a “smoke free” facility.

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01/11/2020

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There are restaurants and shops in the hotel and free shuttle to Universal.

12/29/2019

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Great stay here second time our family has used this hotel as accommodation on holiday.The location can’t be beat right on I-drive next all the restaurants and bus stops for the ride trolley bus.hotel offers guests free shuttle service to universal

12/08/2019

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Stayed here wed 12/4 to sat 12/7 and it was amazing decorated perfectly for the holidays and as usual for MOST Rosens no resort fee free shuttles through out the day and low to no deposits.

12/06/2019

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Great place to stay , good location , clean and tidy , will use again , free shuttle to universal and waterpark volcano bay staff very friendly breakfast was ok , I didn't have an evening meal there , both pools were good ,

12/02/2019

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Has free shuttles to city walks, I ride trolley stop just outside and uber are super cheap to get everywhere else.

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06/01/2021

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I am a very light sleeper and was concerned with the noise of people loading up into cars to go to the parks early, so requested they swap us to a courtyard facing room, which they happily did.

03/15/2020

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There was some traffic noise from the freeway at night and the fan on the AC unit we found to be on the a bit instrusive (I guess some would say that is just background white noise).

03/12/2020

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Cons - not well maintained, old, we had door issues hard to open and close, bit noisy with people walking around, no free breakfast.

02/24/2020

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The only negative would be road noise from route 4 right near by.

02/19/2020

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I want to start off with saying the construction on this road is horrible and good luck getting in and out of this hotel to go anywhere without having to sit in traffic!

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09/07/2021

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Beware if you book here.

06/22/2021

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Great prices for last-minute booking, fantastic hotel service, everyone was so nice.

06/18/2021

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Rooms- We booked online and requested rooms side by side which was honored by the hotel and very appreciated by us.

12/05/2020

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We booked this hotel due to it's location.

03/07/2020

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The hotel we wanted was under renovation so we took a chance and booked this one instead.

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(855) 605-0318

5780 Major Blvd., Orlando, FL 32819-7904

DoubleTree by Hilton Hotel at the Entrance to Universal Orlando

4.1

945 reviews

Trip advisor
reservation
universal-orlando proximity
park
city walk

09/20/2021

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I unfortunately booked on the Hilton website which gave me the most expensive rate (unknown to me till a few days before).

09/16/2021

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but costs more.

08/04/2021

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The food was way over priced and was not great.

07/08/2021

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You're getting less and paying normal prices.

07/06/2021

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Get ready for DAILY “incidental fees,” parking fees (finding parking is terrible and you may have to walk a bit).

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07/02/2021

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We choose to stay at this DoubleTree in Orlando due to it’s proximity to Universal Studios and because it was cheaper than staying on Disney property which was our ultimate destination for the week.

04/09/2021

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Close to universal studios

11/10/2020

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Location is perfect very close to Universal studios.

07/14/2020

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Really close to the Universal Studios.

06/17/2020

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Pro's: We stayed at this property last August to take advantage of their proximity to Universal Studios.

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05/29/2021

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The hotel is clean, well-kept, and very accessible to Universal Studios, City Walk, and Islands of Adventure.

03/21/2021

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We did a day trip to Universal and as others had stated it's about a 15 minute walk to the entrance of Universal City Walk.

02/22/2021

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Good: * very friendly front desk and allowed us to check in early * 20 minute walk to City Walk.

02/16/2021

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It's conveniently located at the entrance to Universal and is a quick 3 minute car ride to the city walk entrance.

07/19/2020

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She prepared us for our visit to the parks & gave us coupons to enjoy at City Walk.

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09/11/2021

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My room had a very bad musty smell in it and no matter what

07/27/2021

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As soon as the doors open you smell mildew dirty wet carpet.

07/03/2021

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This hotel is filthy and has terrible customer service.

06/15/2021

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Although some reviewers mentioned bleach smell we only had it at the beginning.

06/07/2021

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The room smelled of mildew which induced my asthma.

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09/08/2021

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Staff underwhelming very unfriendly at check in and bringing bags in from Valet - beware parking is $23-$29 per night depending on whether you Self Park or use valet

07/06/2021

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Get ready for DAILY “incidental fees,” parking fees (finding parking is terrible and you may have to walk a bit).

07/06/2021

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Hey doubletree why can’t you be stand up and honest and tell your customers they have to pay for parking when they book with you????????

06/25/2021

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You have to pay for parking, which isn’t ideal.

06/07/2021

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Not one time (including the parking lot).

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09/08/2021

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Great location if you’re going to visit parks.

08/13/2021

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It's very close to the parks (15 minutes walking), it has parking lot available and our room was perfect, with great beds, clean and private.

08/11/2021

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but it had two or three runs to the park in the AM and three back in the PM with several other hotels.

08/09/2021

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Shuttle in the morning was great & walking distance to park was awesome since rental cars were too pricey.

07/16/2021

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I felt that the options for travel, walking 15 minutes or taking the scheduled time transportation shuttle to the parks was great!

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09/14/2021

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We chose this hotel for a convention, and than the convention was canceled.

07/06/2021

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Make sure you ask about ALL fees before booking.

07/01/2021

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We booked the shuttle to Universal

06/23/2021

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Will book again Everyone was nice and friendly employees guest valet parking We have fun in the pool the scene was great we took great pictures inside and out will return again love it we had a great weekend

06/19/2021

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Will definitely book here again.

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6601 Adventure Way, Orlando, FL 32819-7602

Loews Sapphire Falls Resort At Universal Orlando

4.5

1648 reviews

Trip advisor
reservation
taxi
city walk
boat

09/29/2021

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We booked the hospitality suite and had plenty of space.

09/18/2021

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I booked a suite for Halloween Horror nights with friends and was excited to go back to Sapphire Falls for the third time.

08/14/2021

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It was easy to get reservations even 1 day in advance so plan ahead.

08/08/2021

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Asked for a new room and was put in a room reserved for handicap individuals.

08/07/2021

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but in 7 days my room was cleaned twice despite multiple trips to the front desk requesting cleaning services and even receiving a text at dinner confirming my room was cleaned when it was not.

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09/20/2021

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It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

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When you take the shuttle, you have to go through the main City Walk security, which is similar to the airport with regards to crowds and how stressful it is.

09/07/2021

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The water taxi was super convenient to transport back and forth to City Walk and Universal.

08/13/2021

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The hotel is in a prime location very close proximity to the parks and city walk.

08/08/2021

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Convenient quick water taxi ride to Universal theme parks including City Walk.

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09/06/2021

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People are there to get you bags( walk in the door to your left bell service is ready ) They said people were rude.

08/06/2021

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Sliding Barn door to bathroom in room.

08/02/2021

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the restaurants both on site and in parks are VERY expensive, so we ended up Door Dashing in most out meals to save money.

07/29/2021

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The bathroom had a barn door which we found a bit clunky and cumbersome.

07/17/2021

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Our sons at 5:15 (next door was not cleaned) basically, the attitude is take it or leave it.

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09/28/2021

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Great room , amazing customer service, great food, water taxi awesome, overall a stay couldn’t be any better .

09/27/2021

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So close to parks, just a water taxi ride away.

09/26/2021

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Convenience of the water taxi is superb, and overall atmosphere well exceeds expectations.

09/25/2021

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The water taxi inside the parks.

09/20/2021

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We took the water taxi most of the time,

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09/30/2021

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Further, when making the booking, there's NO warning of that absurd fee for receiving an envelop.

09/23/2021

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We are paying to stay there so why do we have to pay to park there?

09/18/2021

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Overall the experience has left a bad taste in my mouth about the property and I know there is better hotels for a similar price with quality customer service throughout their ENTIRE management staff.

09/17/2021

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We are at the restaurant the food was just OK and a little over priced.

09/09/2021

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It’s over price the cleaning staff doesn’t clean the room the right way I had to call 3 times and go to the front desk and they still didn’t get the job done!

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09/20/2021

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It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

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Sapphire Falls has their own metal detector and bag scanner on the dock, and it is such a relaxing experience getting to and from the parks by boat!!

09/05/2021

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Jumped on the boat and right there at the entrance to the parks.

09/05/2021

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The best thing about this hotel is that it was easily accessible via an on-location boat to Universal Studios.

08/19/2021

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This was an amazing resort, the staff the rooms, the food, the pool, The CityWalk, the boat ride, the restaurants… I could go on and on

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(844) 631-0595

12401 International Drive, Orlando, FL 32821-6935

Sheraton Vistana Villages Resort Villas, I-Drive/Orlando

4.1

511 reviews

Trip advisor
reservation
seaworld
universal
pirate ship

09/29/2021

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Kids slept in the car, and when we arrived the lady says our room was cancelled due to no show.

09/14/2021

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I regret cancelling the AirB and B. I don’t even know how this place is part of the Marriott.

09/01/2021

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The place is really about half booked.

08/17/2021

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In celebration of my son's 8th birthday, we booked this lovely hotel for 4 nights.

07/29/2021

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Things to note: Your Marriott Status doesn't count here, and they will call you for time share pitches every day even if you didn't book the time share rate / discount.

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03/11/2021

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The location appears to be mid-way between Disney and Universal.

03/19/2020

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20 minute drive to Disney Parks and Universal 10 mins to SeaWorld.

01/04/2020

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They are super close to both Disney and Universal.

01/03/2020

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The location was good - even at busy times, it never took us longer than 25 min to reach Universal (USF and IOA).

12/17/2019

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The resort is literally up the street from Sea World & about 12-15 minutes (could be longer if traffic is encountered) from Disney & Universal.

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09/25/2021

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but it’s still going on and they won’t answer the phone now or a text. Unreal!

08/17/2021

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The biggest issue is that if you call Guest Services with a request, expect to be waiting at least TWO AND A HALF HOURS for your request t be filled, if you're lucky.

08/12/2021

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My husband calls down again and we are told housekeeping is backed up they will be there as soon as they can, we get a knock at the door, we assume they will come in and make the bed.

07/26/2021

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Had to call for clean towels and trash bags several times.

07/23/2021

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Like we want to bring are wallet to the pool with ID ⁃ I have attempted to call the management a few times they’re never available and The front desk transfers all over the place and no one ever knows who you are what you want.

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06/23/2021

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We did take the kids over to the big kid pool (with splash zone and pirate ship and water slide),

12/01/2019

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My children loved the pirate ship pool

10/18/2019

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The St. Augustine pool is particularly kid-friendly with water features, a pirate ship and water slide.

10/08/2019

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The waterslide and pirate ship at the St Augustine pool were a big hit!

10/03/2019

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Slides and pirate ship kept the children entertained all day and a lovely play park and sand pit next door was amazing too!

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02/08/2021

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It is a 15-minute drive to all Disney World parks and very close to other attractions, like Sea World and Universal Studios theme park.

06/23/2020

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It 15 minutes from disney/universal and about 8 minutes from seaworld.

03/21/2020

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The resort has a number of attractions nearby including Disney World, Universal Studios and Sea World.

03/19/2020

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20 minute drive to Disney Parks and Universal 10 mins to SeaWorld.

02/24/2020

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We were promised that our balcony had a view of the nightly fireworks at SeaWorld, which was not true.

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09/14/2021

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I am so unhappy with this visit, I think it’s disgusting.

07/26/2021

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but smelled very dusty .

07/23/2021

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⁃ Smells like marijuana smoke all around the hotel ⁃ The ponds smell like a Porta potty ⁃ Zero room cleaning unless you stay 2 weeks.

07/18/2021

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Our room on check in smelled like mold.

06/26/2021

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but it had an awful smell that we couldn’t use it.

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(844) 307-9467

7389 Universal Blvd, Orlando, FL 32819-8322

The Point Hotel & Suites

4.6

603 reviews

Trip advisor
reservation
universal
theme park
friendly

08/31/2021

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I had problems with my booking: she took it over & solved it.

07/07/2021

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Would most definitely visit and book here again.

04/09/2021

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I even recommend this hotel to my aunt who booked for that same weekend after our check out.

03/13/2021

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Will always book here when im in orlando.

01/06/2021

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And also I wanted to be refunded the difference between the hotel and suite.

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02/02/2020

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Shuttle bus to the theme parks was included, and there are restaurants and grocery stores nearby.

12/20/2019

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I came down for a few days to visit the theme parks and book a short stay here.

12/17/2019

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It was very quiet and convenient to all the theme parks.

12/14/2019

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But poolside rooms have a great view of nightly theme park fireworks, so if you're a fan of that, consider a poolside room.

12/13/2019

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though it was a lovely hotel and is perfect if you are visiting the theme parks.

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08/24/2021

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We had to call back, this time they just delivered 2 sheets.

08/16/2021

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I tried to call the front desk to ask for help.

08/02/2021

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I had to go because my Uber was there, so I just told them call me.

05/09/2021

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We waited in that lobby for 30 minutes or more while he talked on the phone and to this man who wasn’t trying to check in or have any issues with his room.

04/30/2021

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He was talking loudly on the phone saying how sick he was.

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08/02/2021

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They were upset over some of the charges on their account.

06/27/2021

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Furthermore, the room cards would deactivate constantly.

05/09/2021

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Not knowing the bank was going to do this the card was declined at the front desk.

01/06/2021

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Soo many issues with the $15 food credits that needed to be added.

03/15/2020

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They charge a extra fee per day of like $15 with taxes and upfront they take a $250 deposit.

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09/06/2021

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So many friendly and helpful people work here and I look forward to returning.

08/25/2021

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The atmosphere and staff are extremely nice and friendly.

08/24/2021

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Very clean and staff were friendly, helpful.

08/03/2021

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Bar staff very friendly, drinks are good and food AMAZING!

04/09/2021

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Front Desk staff was friendly and doing their best to help.

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09/30/2021

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we pick this place everytime love the balconys and the view of icon park and universal.

09/17/2021

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We spent two weeks there in a suite, with wonderful experience - Nice location at Universal blvd, with walking distance to I-drive,- Close to restaurants, shops, stores etc.

04/07/2021

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We had a nice view from the 12th floor of the Universal fireworks at night and the room was quiet and away from most families with smaller children.

01/19/2021

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Short drive or long walk to I-Drive attractions, lots of restaurants, Universal, Sea World, and Fun Spot.

11/27/2020

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The proximity to Universal is almost walking distance it’s so close and not a bad drive to Disney either since I-4 is ridiculously close as well.

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