Transport to both theme parks is via the little boat to city walk.

Easy access to Universal City Walk and the Universal parks.

Great Location for all things Universal with the walk, Taxi Boat and Shuttle bus all very convenient to get you to City Walk and all the Parks.

The boat shuttles to and from the parks/ city walk to Loews Royal Pacific made everything so easy and quick.

Both options mean security is a lot easier to do than facing the bustle of City Walk each morning.

It was a 7 min walk to the city walk, self parking was easy, Valet guys were helpful and friendly.

Lot of possibilities to dine in or go to the city walk.

The boat to City Walk is really helpful and we also enjoyed the short walk on occasion.

Excellent location, just a short walk from City Walk and the Parks.

If you are into walking for exercise, there is a nice walking path from the hotel to City Walk and the Parks.

Just take a quick walk to city walk or you can take a boat or bus if there is rain.

We used the garden walkway to get to and from City Walk (and the parks) many times.

This resort is amazing, close to Islands of adventure, City walk and universal studios.

It’s an easy walk to city walk and the parks and the express passes are a MUST!

The location to the theme parks and city walk is a huge plus point of this hotel along with the major benefit of express passes for the attractions.

We loved thecoation as it was ose in proximity to Universal theme parks and city walk.

The location of this hotel allowed the feasibility to walk to Universal Studios, Island of Adventure and City Walk.

Beautiful hotel and smells amazing
Loved the water taxis to city walk
Hotel staff were all lovely
Food was reasonably priced- cheaper than city walk restaurants 
The Bula pool bar nachos are an absolute must- sorted me right out with a beer!!!

However, the cost of  hotel stay was pre paid via Booking.com, when I checked in they take card details for any additional cost, no issues,

Bust my credit limit and gave me a ton of pain with lack of credit and fines while on holiday.

We did not have any billing or check out issues.

We were charged for a rollaway bed we never ordered.

We hired a car for our 9 day stay and in hindsight didn’t need it for the time we were at Universal and probably should have just hired mid stay to save on the daily parking charge of approximately $30 per day.

There's no issue with them charging your credit card ASAP,

but I am taking the time to comment because if you charge that much for a rollaway, the process should not be this poorly executed.

Be warey and check your credit card bills carefully.

We were given two small bottles of water each night along with a post card.

A very nasty upsetting letter was placed under my door on Sunday, 8/6 stating my credit card payment had been declined.

Moved to a lower resort at the promise of a lower price (had to pack up within 10 minutes) and were charged full price for the replacement resort with much fewer ammenities.

Having said that, considering that the hotel charges $15 a day if you do want to request a microwave, couldn't they at least provide one or two community microwaves someone in the main building?

The bellhop services came to ask if we needed help after we had spent 5 mins getting all our bags out of the taxi and were rolling them into the lobby - felt a bit late to react
- no towels provided at the door when guests are caught in torrential downpour therefore floors all slippery and wet 
- room key provided on a card - seemed old compared to the magic band
- map provided of the hotel and parks seemed cheap, printed on pieces of paper from last year
- the featured area in the foyer containing fountains that should be the ‘wow’ factor when you first enter the lobby is a designated smoking area.

Also, we split the room cost between families and now we cannot get the billing correct.

After trying all day, we went back to the hotel to be told that it was not activated for non-residence as the charges may take longer to appear.

You’re charged $28 a day for self parking, and don’t expect a microwave in your room.

It was pretty awful, especially when we received our bill with a 18.25% service charge that was NOT the tip.

Self parking is overpriced at 28 dollars a night to park in an open lot that is not close to the hotel.

What I liked :

- High quality beds
- Great conciergerie
- Many services provided
What I did not like :

- Too loud, poor room phonic isolation
- Food is overpriced
- Universal Express Pass doesn't apply for Volcano Bay
- Room theme is very poor and not adequate with the standard.

However, if you drive, there is a $29 per night parking fee.

While the hotel may seem expensive, it comes with UNLIMITED Universal Express Pass.

Had to pay nightly rental fee (which is taxed) for a microwave.

Not a great impression when the rollaways cost money and you are staying at a $400+/night hotel.

In my opinion, Holiday Inn Express has better rooms for $500 cheaper.

This is quite an expensive hotel (£362 for the night)

It was dirty and old, and smelled a little, and parking was overly expensive at $30/day,

For the price of the stay, that's too much of nickel-and-diming of guests.

but not the original assigned room or type I booked, reserved and paid for.

The shop in the lobby (Tuk Tuk I think it is called) has a limited range on offer and is very expensive (two bottled drinks and two bananas came to just under $12).

Work out area not a premium, half size the size of the Sapphire, not as clean and feels cramped.

but with a few really annoying flaws, which at this price is not really acceptable.

We found that super helpful we didn’t have to pay for water.

Disappointing considering the inflated prices.

Our concierge was very helpful in arranging / changing dinner reservations.

We reserved a cabana the next day and Lila tended to us throughout the day and made our poolside day and wonderful one.

Unlimited Fast Pass tickets to Universal and IoA are the biggest selling point for booking one of the three Premier Hotels and made the times we spent in the parks far more enjoyable being able to walk on the rides without joining the long queues.

but good luck getting the refund in a timely manner.

This one may have been the cheapest when we booked.

even though I had every bit of reservation confirmation.

Excellent value considering the benefits you get from booking a room.

Booked conjoining rooms back in July for my daughters birthday with her friends.

Beds were comfortable and we definitely would book another stay with them.

Having stayed here before we wanted the express passes for the park so booked to stay again.

I would love to book a trip now with my family!

We were ejected from the resort after an employee told us we had booked a deal that supplied an extra nights stay.

Small billing problem - which happens, resolved promptly and with minimal faff.. great location, pool, hotel facilities, pool, food and drinks, proximity to parks,transportation and express passes with booking made the stay even more worth it.

though if had been a deluxe hotel, we would have booked at the Cabana Bay instead, which has far superior pools.

Cancelled my planned trip to Disney World given the political controversies being courted by Disney.

Our recommendation as a family of 4 is to book the two bedroom option if possible as we found that had we done so we would’ve had more space to spread out.

We reserved a king suite with our 9 year old, she slept on the sofa because the pullout bed was too much for her and she loved it!

The resort is beautiful, staff is excellent (especially Kellie F)the food is great and the convenience to the parks (water taxi) is perfect!

Being so close to the parks and the water taxi is a great service never waiting  more than a few mins and fast passes to the park which are included really make it, we walked on to most rides with no q, kids loved it.

The pool was great, and so were the water taxis.

Taking the water taxi to the park was convenient.

The hotel is walking distance from Universal (10 mins) or you could catch the water taxi (easy to get on, also about 10 mins).

We used the water taxi and the walking path to get to and from the parks.

While both a shuttle and water taxi were available, we opted to walk down the beautiful path.

The water taxi is a quick convenient ride to the parks.

We had an amazing time and the water taxi to and from the hotel was very convenient.

You can walk to Universal in 5 mins or get the water taxi.

clean and neath hotel, close to park in walking distance or water taxi.

but the water taxi is a fun adventure you must do at least once.

Water taxi stop just beside the pool and bus service to Volcano Bay just a little further on.

The water Taxi to the parks were super convenient!

We used the water taxi everyday to get to the parks, very fast and convenient transportation.

Very close location to the parks and you can take the water taxi, shuttle bus or even walk to them!

Water taxi is a really nice way to get about,

We enjoy the boat taxis that take to the parks and City Walk as well as taking you back to the hotel when you are done having fun.

Tips for the theme parks and just general friendliness whenever we saw her!

Loews Royal Pacific is a beautiful resort just a short 5-10 minute walk from the Islands of Adventure theme park.

We had a good time visiting the Universal Theme Parks.

We were able to check-in well ahead of time in order to use fast passes in the Universal Studios theme parks.

We choose this hotel because of its proximity to the Universal theme parks and the City Walk area.

Definitely the best theme park hotel hotels we have stayed in

We didn't have to rent a car due to the close proximity to the theme parks and City Walk.

The resort was within short walking distance to  the theme park with a nice nature view.

The location was perfect, only a 7 minute walk to the theme parks and city walk.

Free express passes, early admission to the theme parks, and transportation 
made a $500 a night stay worth the money, especially when you take in consideration for the cost of express passes.

Everything was excellent from the arrival, check-in, staff, getting our theme park tickets and the location was perfect.

Friendliest Staff we have encountered ever, unlike the other theme park.

My wife and I had a great time at Universal theme parks.

You know you’re paying way over the odds when it comes to these huge theme parks and associated hotels

It was close to all of the Universal theme parks and City walk which was nice.

Loews Royal Pacific Resort

price

creditcard

city walk

taxi

theme park

We stayed in a 2 bed deluxe apartment on the Publix side.

We were in a 3 bedroomed deluxe apartment (107 / 5036 Shoreway Loop) which was a lovely property albeit not absolutely perfect.

We had a 3 Bedroom Deluxe apartment on the 3rd floor, building was near reception.

We rented a three bedroom condo for a week.

We stayed in a three bedroom condo and it was very spacious overlooking the lake.

We hired a 2 bedroom condo for 2 couples for a week while we were at the theme parks.

3 bedroom condo was spacious with good layout, ample free parking, nice pool area with kids pool and secure with locked gates.

I booked with Thomas Cook, a deluxe apartment with a king bed, queen bed and a twin room.

Stayed in lakeview 3 bedroom apartment for 1 week as a family.

I think the three bedroom condo is bigger than our first house!

We had 3 bedroom condo which was spotless when we arrived.

Back to reception again where we suggested looking at a 3 bedroom condo.

The 3 bedroom condo was fantastic and was a perfect fit for 6 adults.

We stayed in a top floor 3 bedroom condo which had a lovely balcony with views to the front of the complex.

Three families went together on vacation and the Majestic Retreat accommodated us with the three bedroom and condo.

Stayed in a gorgeous three bedroom apartment.

Our 3 bedroom condo was on the fourth floor and had a lake view.

We staid there in a 2 bedroom apartment booked via booking.com.

To top it off, the $200 each security deposit that they hold on your card was never refunded to any of the 3 separate parties within our family,  it remained pending for an entire month even after Vista Cay claimed they had released it to us, in the end our banks had to intervene and reverse the payments to ensure we had our money back.

At this point, David, who I believe is the front desk manager, told me that it was past 10 AM and that they could not check me out without a penalty and we're going to charge me for that night's room and tax.

.. for us, the internet and TVs didn't work when we got there and the amenity cards were not left.

They charged us after we left for no apparent reason, they don't give you a bill when you check out and charge you after for no reason and you can't challenge!!!!!

but when I vented my concerns and requested a nights refund for the AC, the company said that they can give me one night and the cleaning fee back in a refund only if I agree not to leave a negative review via a contract that they had to witness me sign, in addition to taking a picture of my credit card and photo ID.

They then charged us 18% Gratuity automatically for the pleasure.

They told AirBnB that one of the bed sheets had a stain and when we asked for photos as proof, they never provided us any and charged us money for it anyways.

Millenium did not honor our booking rates and sought to charge an additional 25% approx at check-in together with a $200 deposit.

blankets, bath towels and cloths; no balls for use on basketball court since no mention of having to bring own or rental charge was noted on website; and the difficulty with which I obtained a late check-out to ensure I left the unit cleaner than I found it.

They were not concerned at all about their attempted unauthorised use on our card; that they had an agreed contract between themselves and Thomas Cook as to their payment T&C or that there was no attempt to discuss the situation with us before trying to take unauthorised money off our card.

but we were afraid to report the problem as the 'welcome' book told us we would be charged.

Hertz tried to charge us 17$ per day for satnav

They are charging guests for items that the HAVEN'T TAKEN.

I expressed dissatisfaction regarding our issues and was promised the charge for the cot would be removed.

There was key card entry to the pool and people where letting others in.

Was told I would be charged the full price

I read something in the terms and conditions about a charge for what would be considered “excessive trash.” I was a little concerned due to there was already trash in the outside bin, and even after they collected it someone was depositing trash in our bin.

We went to use the pool and was told we need a pool access card.

I had issues with my card when reserving due to a bank server issue that lasted two days.

They also said we could have groceries delivered when we called & asked the morning of check in.

If you need groceries and other necessities they are in walking distance.

The location was minutes from the Publix grocery store and a couple of restaurants, which did make it somewhat convenient.

Super convenient to everything, including grocery store and some really good restaurants located within  the plaza which is walking distance from the units.

Very close restaurants, grocery's and attractions.

There's a grocery store (Publix) and several restaurants within walking distance too.

We were there for 8 days so we did shop (at Publix grocery..about three blocks away) and supplemented supplies.

Within walking distance of a grocery store, diner, coffee shop and drug store.

We enjoyed the grocery stores and many restaurants close by.

And it’s close to a grocery store, and places to eat.

Vista Cay was recommended to me by a friend who has been here various times
And I wasn’t disappointed 
Easy to find and a short distance from Orlando Airport
Very friendly and quick check in
We had a 2 bedroom Deluxe Suite and we loved it
Spotless clean Plenty of room, fully equipped kitchen, washing machine, and tumble dryer 
Comfy beds 
Plenty of parking spaces 
Walking distance to Public and Walgreens for groceries 
Great location for all Theme Parks and Outlets

Definitely recommended Vista Cay.

but they are very helpful and oack all your groceries.

Grocery, restaurants and liquor right outside our gates.

There is a Publix grocery store and several restaurants within walking distance/short drive away.

We also made a trip to the grocery store next door for some food which made breakfasts easy and inexpensive!

There's a Publix grocery store right around the corner so that's convenient.

A lot of steps, especially with groceries.

Publix conveniently close (walking distance if you don't have too many groceries).

On the other side of the complex there is a publix grocery store and strip mall.

There was no housekeeping during our stay

I informed the management that I was not responsible for the damage and that, as they were aware of the damage a full proper repair should have implemented prior to our arrival only to be informed : 

‘ Unfortunately, it as evaluated by both the maintenance guy sent yesterday, as well as the maintenance manager and housekeepers that this was not the condition it was provided.

They smelled like cheap cleaning product, were banged up quite a bit, and after my second light decided to finally go to a regular hotel.

This unit could have used a deep cleaning.

but always smelled of a very noxious cleaning product.

It is self catering some cleaning products left

The units are not kept and are not thoroughly cleaned.

I found a nice 2 Bedroom Luxury Apartment (1800+ square feet) for 6 nights/7 days, at a rate of $1200 ($1354 including $136 tax and $125 cleaning fee).

On our second day the weekly maid let herself into the condo at 2pm in the afternoon.

but the bathroom cabinets and floors were in disparate need of cleaning and updating.

This place needs to be properly exterminated & Casiola needs to take responsibility for their lack of proper cleanings & inspections of these rooms!

Do NOT expect daily housekeeping, onsite dining, vending machines, etc.

After checking out we were charged and additional $105 cleaning fee (yet we did not even step foot into 2 of the bedrooms) on top of the over charged room rate.

No maid in sight on checkout even after 11 AM.

The unit also could have been a little cleaner there was mold around the shower door frame.

Only suggestions are to make sure the burned out light bulbs are replaced and the carpet could use a cleaning.

I then realised there’s no daily room cleaning, I asked to find out that because it is a self catering establishment, i have to wash my sheets, towels and everything myself.. (I come away to get away from chores).

If you book here don’t book through the same person I did as they ignore messages and calls and are happy to leave two people in a foreign country stranded.

We stayed in a 3 bedroom townhouse booked through virgin.

Booked a 3 bed premium suite package with virgin.

I would recommend that you book direct with Vista Cay as we went through Booking.Com and paid for a private property on Vista Cay that was not available when we arrived!

After viewing the Hotels website, we felt confident that this all condo resort would suit our needs so we booked three individual units that we're all three bedrooms each.

Regarding Casiola -  who did you contact there regarding the booking??

My wife and I booked the resort for the second part of our holiday as we felt having a apartment would give us more space, this was true,  the apartment we got was in the recently refurbished part of the resort and so we were pretty excited.

but I used a good deal of RCI trading power to book the resort.

Booked through TUI in UK and Condo managed by Vista Cay by Millenium.

We will be booking a return very soon, look forward to returning real soon.

All the newer apartments kept for Americans,
Or told if you book direct with the hotel and not a third party.

Booked a 3 bed townhome through Virgin Holidays.

Myself and my family absolutely loved our stay here and will look to book again real soon.

We arrived as a group booking of 14 family members split into 3 bookings we did ask to have accommodation all together

We booked Vista Cay for 8 days while in Orlando.

We booked through Orlando Resort Rentals who were excellent.

W e booked through Virgin holidays originally in 2019 and kept with it through the whole pandemic, it was for a 3 week holiday. Flight.

Good/Great hotel resorts (min 2 double/queen beds) were ranging from $400-$1500 a night, and more as you go closer to the parks or try to book inside the parks.

I’ve already booked Vista Cay for next year’s visit.

We stayed here April 2022 booked through TUI holidays.

We couldn't believe how close we were to Sea World and Universal.

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