The room was clean and comfortable, the staff would get you anything you needed, the little cafe in the cozy lobby area was delicious and affordable.

We were perfectly healthy when we were outside enjoying places

Each trip we booked an all suites type property with free breakfast, internet and parking.

Breakfast filled up hungry bunch , it was fine , maybe more variety would’ve improved it .

A great breakfast is provided daily as well as a few evening socials where snack like foods and wine and beer are offered.

Well set up breakfast buffett and helpful on site ticketing.

The breakfast is really good and has many varieties.

A good breakfast was served each morning, consisting of eggs, bacon or sausage, waffles, muffins, bagels etc.

Breakfast is provided each day and there are social evenings every Mon to Wed.

Breakfast is good and the whole place offers a quality stay.

Clean place with good breakfast in the morning.

Add to that the great breakfast and excellent service.

Without going on too long, this property pays attention to detail - help with luggage, immediate response to requests, beautiful grounds, nice breakfast buffet, impeccable cleanliness in the rooms, breakfast dining rooms, outdoor patios, etc.

The pool is wonderful, breakfast was great and the staff were very accommodating.

Breakfast has a ton of options and there is a reception in the evening.

The rest of the place is nice with a great breakfast.

This location was close to Disney and budget friendly.

Great location close to the Disney theme parks and just a kilometre off the I4.

It is right near the Disney Campus and there is a shuttle that runs to all disney parks and Universal a few times each morning.

Close to Disney, and the staff is helpful with buying tickets in advance, so you can skip the line at the parks.

This hotel is a little gem located in Lake Buena Vista, very close to Disney with lots of restaurants within walking distance.

Location is close to Disney Spring, Supermarket and fast foods.

Lots of families with kids as you would expect close to Disney.

The Staybridge Suites Lake Buena Vista has nice rooms and common areas, and is conveniently located near Disney and plenty of restaurants, shopping, and gas stations.

The location was very close to the Magic Kingdom and walking distance to a Winn-Dixie.You also have many areas to eat that are very close as well.

The location is perfect, close to Disney World  / Universal and international drive with the Hotel offering FREE Shuttles to all main attractions.

Very close to I-4 and Disney parks, with a good selection of restaurants and grocery/drug stores in walking distance.

The best if probably their location - close to Disney and with transportation.

The location is very close to Disney and is surrounded by many eating options.

Perfect location near to Disney spring WDW ,Restaurant,Outlet,pharmacy 
A ticket office of most attractions are found in the hotel reception also the outlet discount books are provided if you order it .

Decor is a little dated and no elevator to floors 2/3 are the only negatives.

We were on the third floor and there is no elevator, so bringing luggage up and down was difficult.

The only bad thing about this hotel is there is no elevators and you have to pay for parking

Upon arrival we were told that they do not have any elevators at all.

There are no elevators, so we chose to only walk up the one flight (wouldnt want to be on the top floor if you have a lot of luggage!).

The only thing that could have made my stay easier was if I had noticed that the property DOES NOT have an elevator.

There are no lifts and pathways are narrow which could be an issue for anyone with mobility issues and pushchairs.

As other reviews have pointed out there is no elevator
but this did not affect us as we requested ground floor suite for my parents.

There is no elevator to navigate to floor 2 or 3.

How did I miss seeing that there are no elevators?

It was on the 3rd floor, & the hotel has NO ELEVATORS!!!

There are no elevators so if stairs are an issue for you, you will want to ask for a room on the first floor.

but the pics were deceiving if you are looking for luxury keep looking this is value land and no elevator, dirty people at the hot tub!!!

We stayed on the third floor and as people mentioned there is no elevator so just be mindful if you have heavy luggage.

but there are no elevators which is a little annoying with kids, and I hate how so many Orlando area hotel chains have people in the lobby trying to sell you things.

The free breakfast was amazing and offered a wide variety.

Included breakfast was excellent with something for everyone.

The complimentary breakfast is served later than most hotels, 7-10:30 am, and offers a good variety of food.

We spent 2 weeks at the Staybridge Suites as a family of 8, occupying 2 x two bedroom suites

The suites are spacious and comfortable, and an ideal location for exploring Disney (10 mins away) or other nearby attractions 

Facilities are excellent, with free breakfast each morning, offering a good selection of hot and cold options.

When you consider the free breakfast (eggs, sausage, bagels, waffles, toast, coffee, soft drinks) and the happy hour that they offered (free beer, wine, snacks) it is an incredible value.

There's ample parking, a complimentary breakfast, outdoor seating and pool area and a nifty social hour Monday to Wednesdays.

It is very well maintained, the staff is pleasant and accessible, and the complimentary breakfast is good as well as helpful if you want to save a few dollars.

Beds were comfortable and we enjoyed the free breakfast and social hour.

Breakfast is included and there are plenty of choices

Theres a full kitchen if needed and they serve a lovely breakfast thats included.

Breakfast is free every single morning from 7-10.

Rooms were a good size and had everything you needed

It was a really good size with plenty room to spread out.

The rooms are beautiful, quiet & spacious & the price was very fair, most importantly the lady at check in was amazing!

The staff were friendly and the cleaners cleaned the room fine.

The rooms were just what we needed a family of 4, 2 adults 2 kids.

Rooms are spotlessly clean and suit a family of 4 well.

W e were quickly checked in and were in our room.

The rooms were clean and gave us plenty of space to spread out.

The rooms were so nice and very clean, my group loved everybody at the resort.

Our room was very spacious, clean and modern.

Our room was in building 13.it was very clean and the service by manager Julie was phenomenal.Cesar and Julio were great too.

Tui didn’t help neither they said even with teh smell it was an “unjustified move” hmm maybe the rep that attended had a ‘unjustified nose too’ because she agreed it was awful.

Not so good points:
The musty damp smell in the rooms.

The room smells like mold, worse than most Florida hotels.

but all the days after that - they must have sprayed something to get rid of the musty smell.

I hate having to walk through the smell just to get to my room every time.

but the moment we got in the room we had itchy throat and heavy breathing problems, to the point we had to use nasal sprays.

The front desk and lobby area is not impressive at all it looks more like a nasty convenience store, with one person serving guests so the wait time at 10 pm was quite long.

But when we got to our first room the sinks were clogged there were fleas on the nightstand and a musty smell .. after complaining we were put in another room with blood stained sheets and roachs be very careful people live in complex and move in with pets ….

but I think the outside access also lent to a slight musty smell from the carpet in our room.

Foyer smelled musty when we checked in and I thought ‘ah no.

I want to first say that the negative reviews that mention out dated, mold, dingy, etc.

There is a smell of a mix of old and dirty that hunt me all night long.

however have a suggestion - move the customer BBQ grill away from the smoking section, I don't want to grill my food whilst people are smoking next to it!!

but the carpet smelled so bad of dog urine I was unable to do so.

We opened the door and were greeted by the smell of cleaning products- not harsh over powering chemicals,

That being said, the furniture needed a major update, cleaning was spotty, and the bathroom had some pretty bad mold.

I don’t know if that ever happened because the smell persisted.

2  rooms need renovation 
3 musty smell in our room.

When we entered the room it had an awful deodorizing smell.

Staff were all very friendly and helpful.

The staff were alll very friendly and helpful.

I believe her name was Lynette, she was from the Philippines, She was so hospitable & took the time to be very thorough with everything.

We had a great stay, from the moment we walked in to reception, Diana was so welcoming and helpful, we knew we would be looked after!

Through out our stay everyone was so kind, friendly and accommodating.

Thank you to all the staff as this made a real difference to us.

Staff very friendly and helpful at check in and throughout our stay.

The staff has always been very nice and helpful.

Absolutely fantastic person and brilliant at his job I hope he gets this message, and all the staff appreciate how brilliant he is.

This property was very clean and welcoming from the moment we arrived.

Next morning I talked to a lovely woman at the front desk.

She was very understanding and attentive.

It was great, both bedrooms had an en suite bathroom saved a lot of queueing.

We had a 2 bedroom suite which was very spacious and we appreciated the extras such as salt, pepper, coffee, bin bags and washing up liquid.

The 2-bedroom suite was clean and comfortable as was the resort.

Great spacious 2 bed suite, the most comfortable bed ever, and great ice making machine in our own freezer!

With roomy suites, a large pool, and a fantastic location, this hotel does not disappoint.

I booked a stay here in a two bedroom for my family as this place was recommended on the travelzoo site.

A lovely family holiday, we rented 3 suites and took full advantage of the shuttle bus service to access the Disney hotels.

The staff also gave us all our requests (quiet, non smoking, no pets) and upgraded us to a 2 bedroom room.

The suites are spacious, clean and plenty of hot water.

I am a big fan of suites for the extra space for my kids and spouse.

The 2 bedroom suite was spacious and clean.

It has always met our needs…clean, conveniently located, well appointed as a mini suite with it’s separate living room and spacious kitchenette.

I loved having a suite as opposed to a standard hotel.

Our suite was large with a well stocked kitchen and plenty of towels.

Staybridge Suites in LBV is in an excellent location.

Spacious apartment plenty big for 7 of us with 2 bathrooms and 2 bedrooms and a kitchenette .

Good points:
Location is excellent for both Disney and Universal if you are driving or using Uber
Plenty of stores and restaurants close by.

Easy proximity to every park - Disney, Universal, Sea World, Disney Springs, etc.

The rates are reasonable; location is very convenient to Disney and Universal.

10-15 minute drive from most Disney & universal theme parks

It’s a great hotel, located a between Disney and Universal parks.

Shuttle services to all Disney & Universal parks. A variety of restaurants (Hokkaido was our favorite!!)

The Staybridge Suites Hotel is a clean establishment with friendly staff a shuttle-ride away from the Disney and Universal amusement parks.

A nice pool area to relax and free shuttle buses to Disney and Universal each day, which can be a significant saving on parking charges
Staff were pleasant and helpful too and always on hand to answer any queries 
Would definitely recommend the Staybridge Suites, and will hopefully return myself one day soon

Also, booked the universal tickets from the Sheraton hotel travel desk.

They have a shuttle service to Disney and Universal.

The staff of the hotel are very very friendly and strive to please, last night our shuttle didn’t show at Universal, we called the hotel and they immediately told us to take a taxicab and they paid our way.

It is a 10-15 minute drive from the Disney parks and 15-20 from Universal.

Complimentary shuttle to all Disney parks and Universal!

This hotel is conveniently located for Disney and Universal, always clean and well presented.

There is a dedicated concierge to help with Disney and Universal visits.

The people at the resort are friendly, they help us to purchase tickets for Disney and SeaWorld, from the hotel you can take the shuttle to the parks in Disney, Universal

Sonesta ES Suites Lake Buena Vista - Orlando

elevator

smell

road trip

staff

breakfast

suite

room

disney-world proximity

universal

free breakfast

Good service, kind people, comfortable room and best breakfast .

The basic amenities are very good and the breakfast buffet is more than enough to start your day.

Great hotel with comfortable, spacious, and clean rooms, pools, and a plentiful and varied breakfast.

The complimentary breakfast has enough choices to suit most.

The skinny breakfast gal was working very diligently in keeping breakfast replenished which was great.

The staff was extremely helpful, breakfast was delicious and it was nice to unwind after a busy day by the pool.

Great location clean hotel delicious breakfast friendly staff hotel was clean.

Rosa, Joanne and Luz amongst the rest of the staff made us feel like family and there was always a big smile and good morning from Joanne and Rosa at breakfast time!.

Great economical place to stay with family

Free breakfast buffet with hot food was included and was great to enjoy before heading out for a long day at theme parks and fun activities.

Gabby at the front desk was incredibly helpful and friendly… Joanne in the breakfast area was very good at keeping all of the items for despite a Rush of customers in the morning… His employees are a great asset to the Hampton Inn and should be recognized as such

Gabby was there when we arrived at 3am she assisted when we requested the roll chair for the shower, she did not wait to provide amazing service to provide for all our needs.

The breakfast is very good with good choices and the ladies work hard to keep hungry guests fed.

The breakfast each day was wonderful--good variety each day and was always clean and well-stocked.

The housekeepers I have spoken with have been very friendly and helpful.. and the lady preparing breakfast was great also. However,.

The person who worked  the morning breakfast,  Joanne was always asking if we needed anything.

Hotel was nice, clean, breakfast was good and it’s near by to many attractions.

The facilities are kept very clean and all is in order.

but I don't mind that so much as long as the hotel is clean and comfortable.

The room was exceptionally clean and anything I needed for my stay was handled immediately by the staff.

Breakfast was amazing.. the towels and sheets were clean the entire room was spotless..
My only constructive criticism would be to replace the air conditioning units.

Hotel is very clean the staf are very frenly and if you arive late they will give you the same griting has if you arive erly.

Clean rooms, fun place to be near the theme parks.

My husband and I are clean and figured all we need to do is ask for towels.

Orlando South Lake Buena Vista was a welcome respite from our road trip.

We took a road trip starting in Arlington, VA with a final destination in Miami, FL.

We took a road trip from Pennsylvania to Florida with stops along the way and back for a few days.

However, the room was indefinite of certain aesthetic repairs.

Honest review from a diamond perspective…

PROS:
Proximity to theme parks
Standard Hampton layout with spacious rooms
Comfortable beds
No resort fee
Free parking

CONS:
VERY dated property
Room was humid and smelled musty.

but has enough equipment and just enough room to handle a few people.

Our room was enormous, 2 Q beds with a pullout couch, desk, kitchen area with fridge and sink.

The hotel is really outdated, I stayed at a two double bedded room plus a sofa bed for my family.

We had a very comfortable room and enjoyable stay.

The building, lobby and rooms are very nice.

Beds are comfortable and rooms are large.

Got us a comfortable chair for our room and got maintenance to work on the air and it worked wonderful.

Stay here and you will be happy with the location, staff, rooms, food and amenities like the pool.

They were very understanding and were able to find a room for myself and family.

The carpets are filthy and torn in places, the bathroom was worn, and the overall smell was musty.

Water smells like sulfur and chlorine

Stayed for one night prior to a cruise after a day at the parks.

We were put into a
moldy, mildew, musty room.

Room was musty and smelled like animal urine mixed in with the dated room, carpet was filthy, the water in the bathroom sink smelled like sulfur and we all smelled like strong chlorine after we showered.

Broken tub drain, broken ac unit thermostat, kept running all night, moldy or dirty ac filter, room smelled.

We were so grossed out, there was no way I was going to feel comfortable in that room for the remainder of our stay and we didn’t  want to switch rooms because we figured that if we found a roach in one room that they are probably in other rooms as well.

Cons:  Water had a bad smell, encountered a strange bug in one of our rooms, constant shortage of towels, hallways and common areas on the dirty side.

The room had an odor and the carpets were stained.

I was also asked to leave my room for a short period in the morning for them to check smoke detectors.

The shower appeared to have black mold on the doors, because it appears not to have been cleaned in, I don’t know how long.

Moldy, musty to the point where it was irritating to my throat and breathing.

The staff and lobby of the hotel were very nice and accommodating.

The location is great and the staff were just “there”- not overly friendly, just did their basic job.

At the front desk, we were warmly welcomed and assisted by Claudia and Vicky.

The plus was the staff was friendly that is why I didn't give less stars.

Shout out to the young woman working the 7am shift.

All employees we encountered were pleasant and helpful.

Guys in the front desk are really nice, and they listen to my complaints worried, then told me that they will work on things

Staff was friendly and helpful, both at front desk as well as restaurant.

Management very professional and accommodating.

Thank you for your attentiveness and prompt response to our needs we so appreciated it.

We had a great stay and the staff were awesome!

May, 9, 2019

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