It was a hard surfaced floor and guessing subject to some renewing in recent times - so no smells reported by others with carpet.

The carpet looked dirty and after my family walked around bare foot, they had very black feet!!

The rooms are a little dated with the carpets worn and stained in places.

The carpet was filth and the patch work lol laughable

The only knocks on the resort are the carpet and bathtub in our condo have seen their better days, definitely time to change them out, other than that, they maintain the facilities well.

The only negative point I have is that the carpet should be removed or cleaned more often.

but everything changes when we enter the room, the smell of mold, dirty carpet, mold at the air conditioning outlet ,dirty window glasses.

It could definitely use a renovation to update the carpet, decor, etc.

Opened the door , terrible musty smell, carpet edged frayed, didn't look like the carpets have ever been cleaned, big stain on the sofa cushion, bed was creaky when I sat on the edge and I could feel the springs through the bedding.

Carpet in room was old the pool areas could of used a tiki bar.

Apartment could have been a bit cleaner, carpets in need of a deep clean, first week the cleaner didn't really touch the place,

Besides all that the carpet in our room was disgusting and the room was damp and musty.

Yes, the decor is a little dated and the carpets were a touch worn.

I was a little disappointed about the front entrance carpet that was soiled and had stringy edges.

though and almost felt grubby (i checked the bed sheets before getting in) the carpet was worn and stained and so were the bed throws/pool towels.

but the walls and dirty carpet remain the same.

The  resort was located near restaurants, gas station, grocery stores, all within walking distance.

Full kitchens all we needed to provide was the groceries.

Close to Disney and grocery stores, restaurants.

Other than that, we loved the place, the service, the convenience (grocery store, gas station, and food places within a half mile or so), and the amenities.

The property is located in Lake Buena Vista and is close to many area restaurants and nearby grocery stores.

Restaurants, grocery shopping, and gift shopping were nearby.

Close to restaurants, grocery stores and shopping.

Location is perfect about 12 -15 min to the Parks and Disney Springs and close to soany restaurants, grocery stores and shops!

There is a grocery store just around the block.

Grocery store, restaurant and gas station are really close.

Quick visit to local grocery and expected food costs cut in half.

Location is very close to grocery store, gas station, Walgreens and many restaurants.

The restaurants and grocery stores were within walking and driving distances.

Super close to Disney, shopping, grocery stores, restaurants, everything!

Pools there are 7 and near by are so many restaurants and grocery and cheap shopping.

I will start with the pros, great location near Disney Springs, plenty of restaurants, grocery stores, souvenir shops nearby.

Supermarket is a good walk away so would recommend a delivery of groceries if you don’t have a car.

Close to many restaurants and grocery stores.

Easy walking distance to restaurants, drug,grocery and souvenir stores.

Great location with eateries all about;grocery store close; free parking and free wi-fi; and warm pools.

Great location for Disney attractions and the resort is very convenient to grocery stores and restaurants.

It's nice they are close to everything (disney, universal, mini golf, food, and grocery stores) and there is a hidden mini golf and a basketball hoop/ tennis court.

The location is close to all attractions, grocery stores and restaurants.

As we were not driving, we chose this place as location was fantastic with plenty of eating places within walking distance, as well as a few grocery stores for top up.

Very close to a Grocery Store, shopping and not too far from the strip with bungee rides and swings.

but there is a a grocery store in very close proximity.

There are Two Jacuzzis, four pools all heated, 
All I can is Well Done Blue Tree Resort !!!

There are 4 excellent heated pools, each with there own barbecue and disabled chair lifts.

We loved our unit and every moment by the heated pools!

Everything else is very good, the pools are well heated, nice workout facility and fabulous location.

The outdoor area of ​​the resort is great, heated pools, jacuzzi, well-kept areas,

I say everything was really good communication services I couldn’t ask for more I really enjoy and had a good time costumer service outstanding every work when I got there everything was outstanding clean we even had really loud music and really no body complaining the pool where heated I really enjoy the stay and for sure I be back in the future vacation.

Our unit (18-110) was at one of the heated pools, which we really enjoyed.

Pool area was nice and the heated pools were a great touch.

Complex has 4 heated pools and activities for kids.

The pools were heated and the staff was so friendly and helpful.

Love the heated pool and hot tub outside.

Positives - close to the parks, economical, nice heated pools.

Heated pool and front desk service great.

The pools are heated and great for families.

Great service, friendly staff, everything provided, 4 pools and heated perfectly, 2 jacuzzis, quiet area, and lots to do nearby.

One bedroom apartment was spotlessly clean with one of the best equipped kitchens I’ve seen in apartment.

The dishes and pans were in great shape, there was even salt and pepper!!!

There was even sample laundry and dishwasher cleaning solutions to use.

It was very clean and had a convenient kitchen with plenty of cooking items.

Very Spacious,  Great Kitchen with everything you could need, a massive Fridge/Freeze.

The self-catering apartment included spacious kitchen area with oven, dishwasher, microwave and a large fridge/freezer - all utensils also available.

The second bedroom had 2 twin beds their tv walk-in closet and their separate bathroom, a fully equipped kitchen, utensils, coffee maker and dishwasher.

Well equipped kitchen with large fridge/freezer and cooler, dishwasher, coffee maker etc.

The kitchen was well equipped and a generous size.

Used the washers to do all our laundry before returning home - $2.50 per wash.

The fully equipped kitchen was a game-changer, and the resort's location near Lake Buena Vista's attractions was a big plus.

The kitchen was fully equipped even better than my own!

Comfortable king-sized bed; full bathroom; washer/dryer; security safe; sleeper couch; love seat; table for 4 with all kitchen ware for the same.

Refrigerator like ALOT from the freezer to fridge and continuously got our stuff wet.

But the refrigerator was having an issue being cool.

Amazing equipped kitchen good size fridge / freezer.

It had a fully equipped kitchen, The 1st bedroom had double bed and bathroom, the 2nd bedroom 2 single beds with bathroom.

The ceiling in the main bathroom had extensive water damage as the mold was visible in the ceiling and wall.

When we eventually found and entered our apartment, the decor was dated and on entering the apartment, it smelt of damp.

Filth pure filth ..horrendous smell from the filth and unmaintained rooms.

Our only major complaint was the slight mildew smell and the outdated electronics/interior of the villas.

My only issue with the unit is that it overwhelmingly reeked of mildew.

It smelt musty and damp and had black patches near the top of the ceiling.

Dirty, old, with mold, water infiltration and COCKROACHS !!!!

Other down sides were some damp patches in twin bedroom and bathroom and slightly wobbly toilet in en suite.

Dirty rooms, mold, dirty sheets, broken toilet, water damage.

The hotel had this awful smell when we first walked in.

Stocked with dishes and other great items.

The kitchen was very well stocked with everything we needed to cook our own meals.

but everything was top notch - towels were fluffy, sheets were soft, furniture was dated - but clean, kitchen was nicely stocked and washer/dryer were easy to use.

With a fully operational, well-stocked kitchen and a pleasant living room area, it was a great home from home while we were there.

The apartment was very clean and well stocked with plates, mugs, cutlery etc.

The kitchen is well-stocked with plates, glasses, etc.

but the kitchens were well stocked, we had a lovely screened in patio, a washer/dryer, a large tub (which we didn't use because it was so warm outside), and a well-cleaned place.

Needs new couches and rugs in living area’s kitchen was well stocked needs larger TV in bedroom if you stay more then one week all clean Lenin and toiletries should be automatically ✅ done!

Kitchen was well stocked with cookware, utensils and dishes.

Thoroughly recommend this complex, rooms great, well kept, fully stocked kitchen with washing matching and tumble dryer.

It had everything you would need, including 2 bathrooms, full well-stocked kitchen, 3 TV’s, small balcony, clean and tidy appearance.

The full kitchen (which was stocked with pans/glasses/silverware) saved us money by cooking in every night.

The unit has a full kitchen that is well stocked.

Facilities is very clean, rooms are stocked with move in feeling.

I love the fully stocked kitchen and find it easy to cook great meals here.

The most well stocked room in which we've stayed.

The unit is full stocked with pots and pans, utensils, iron and iron boarding and an in room safe as well to protect your valuables.

The rooms were great for the four of us with comfortable bedrooms and lounge room plus a well stocked kitchen to cover our basic cooking requirements.

The kitchen was stocked well with cookware, dishes and silverware.

Blue Tree Resort

smell

carpet

grocery proximity

grocery store

heated pool

Nice 2 bedroom condo was perfect for my family of 6.

We were in a one bedroom condo overlooking the pool and the lake, the view was gorgeous.

Staff friendly
Accommodation was a 2 bedroom apartment which had a massive bed in the master bedroom, 2 single beds, set of bunk beds and a pull out sofa bed.

We had a two/three  bedroom apartment in tower two with fantastic views over the lake.

We spent a month here in a two bedroom apartment using Air BnB.

The  One bedroom condos here have 2 bathrooms yes you heard me right 2 full bathrooms both with baths and 1 of them has a Jacuzzi bath.

Booked with LovHolidays at less than £70 or $90 a night for a two bedroom apartment that also had bunk beds and a pull out double sofa.

However the 2 bedroom condo was perfect for a family traveling with kids.

We were allocated a one bedroom apartment on the first floor, the apartments are a good size with 2 bathrooms and a fully fitted out kitchen with all cutlery and utensils.

but, as my daughter is 15, felt bunk beds were unsuitable so I had the two bedroom condo.

Fantastic two bedroom apartment on the 8th floor, just perfect as not too high that it made you feel woah when looking over the balcony.

Most condos have two bedrooms with two baths, a fulld kitchen and living room with balconies overlooking Lake Bryan and a balcony near the elevators that provides views of the nightly fireworks at three of the parks in Disney World.

We booked a 2 bedroom apartment for 10 night and the Blue Heron Resort did not disappoint!!

The resort is very nice, rented a two bedroom condo and it was spotless.

We had a 2 bedroom apartment,very spacious with great internet and tv access
Some furniture and flooring a bit dated

The condo was clean and the view from the balcony was stunning.

Car parking was good, wifi was good, kids liked the pool, quality of towels and pool towels was excellent and balcony view just amazing.

So many restaurants and great balcony views.

Our balcony overlooked a beautiful lake and if you looked hard enough, you could also see SeaWorld and Universal.

we were on the 9th floor of tower 1 and the view from the balcony was just stunning each morning.

Plenty of parking and great views from the balcony even on lower floors.

Stayed at the Blue Heron for a family vacation and loved the views from the balcony!

The balcony overlooking the lake was awesome.

Views from the balconys are wonderful and beautiful.

We all enjoyed this hotel great views from the balcony we got picked up and dropped off from the Disney parks lovely staff like Anana some good shops and eating places nearby only disappoint no cleaners on a daily basis

The balcony views over the lake are fantastic and it's location is superb.

The fireworks display  at 9 from the hotel  balcony overlooking the Disney  parks  are a beautiful  sight .

The family view balcony had beautiful views of the lake.

The unit was clean and spacious, with comfortable beds, a nice balcony view, and good wifi.

This was a family gathering and we had 3 apartments all of which were well equipped and clean and spacious with balconies overlooking the lake.

Spacious room with large furnished balcony that is overlooking Lake Bryan.

We had the top floor two bedroom suite with one balcony overlooking all of Orlando including Disney parks and another balcony overlooking the lake.

Our suite had two bedrooms (1 king and 2 queen size beds), two bunker beds, spacious kitchen and a living room with lake view from the balcony
3.

They next few days was spent playing key card lottery

They over changed my credit card not once or 2

I called them and they were helpful, bit said the reason the transaction wouldn’t go through not due to a fraud alert,

Blue Heron charged us $350 for breaking the molding to get our son out, after their crappy door handle locked shut.

They charged us a $50 "Cleaning Fee" upon checking in which was laughable since these units are NOT cleaned.

They hold a $250 deposit on your card for any incidentals/damages.

I've now disputed the charge with my credit card and will continue to work with hotels.com on this

Skip this shady "resort" at all costs.

Just another example of a hotel charging scammy resort fees that aren't included in the base price just to manipulate you to click on their hotel listing to make you think you are getting a deal that doesn't exist.

So let’s start with the negative

At CHECK IN you will learn that there is a random resort/cleaning fee that you will be charged.

Housekeeping is also not a feature here - unless you request it for an extra charge.

all the rooms are needing renovation badly plus they are charging resort fees  and cleaning fees when you leave wouldn't go back The ceiling in the balcony it was all pealing of what a mess we reported it

You pay a pretty big 'service' charge for the bust to Disney etc , so with a bit of up keep i think it would be better value for money as there are alot of comparably priced , really nice hotels in Orlando .

I have noticed many places in Orlando now give ‘free wifi’ However, they all charge resort fees so the WiFi is not really free neither is the Shuttlebuses it is something that I don’t think should be added on and I think it is maybe a way hotels are charging for something to get away with paying the taxes on, only my opinion.

When you use the elevator you have to scan your room card and then hit the floor number

I have emailed them and asked them to clarify what this charge is and to ask how I can be billed $125.00 having not agreed to it or having any knowledge of why?

You also need a room card to activate the elevator to reach the floors of the buildings.

We opted to drive and they charge $22 to park.

They say it's my fault that I didn't get charged and that they have contacted me,

They do offer shuttle service to some of the parks for free, there is a charge pp for one of the parks, we used Uber just because of times offered for pick up and drop offs.

Nice set up overall with mini golf and shopping plaza walking distance, especially dunkin donuts!

Within walking distance you’ll find a Starbucks, Dunkin Donuts, a Dollar Store, Walgreens and other services and food places.

Close to Disney, Starbucks, Dunkin’ Donuts, Cici’s Pizza, Dollar Tree, Mini Golf next door which is fun!!

It truly is a wonderful location with Starbucks (my favorite), Subway, Cici's and Dunkin Donuts within walking distance.

The two pool areas are excellent and area has a Subway, Starbuck's, Cici's Pizza, Dunkin Donuts and Dollar Tree within walking distance.

We used the mini golf course right out front that we could walk to, as well as the two strip malls right there to walk to for Dunkin Donuts, Starbucks, Subway, etc.

Dollar Tree, Dunkin Donuts, Starbucks and mini golf walking distance!

Walking distance from the apartment block is a Dunkin donuts, dollar store and a Puerto Rican restaurant which was great, very quirky.

The Blue Heron is in a great situation - very near to Disney Springs , and with a crazy golf , Starbucks , Dunkin Donuts, Subway and Cicis pizza all within safe walking distance.

The location is great for WDW access, and close to restaurants, groceries, coffee (Starbucks & Duncan Donuts), and a Walgreens.

right next door to them is  Dunkin donuts, Dollar tree, Disney gift store at great prices, and a delicious Spanish restaurant.

The hotel has shuttles to the theme parks and other attractions, and there are a variety of stores and restaurants within walking distance, including a grocery store, drug store, liquor store, dollar stores,Dunkin Donuts, Subway, a few sit-down restaurants and an awesome mini golf spot right next door.

There is a lovely large swimming pool and hot tub with bar snacks available 

Other food options include Dunkin Donuts and Starbucks next door and an Applebee’s a short walk away (many more options if you drive)

Recommended

Dunkin Donuts, Starbucks, Subway, Cicis Pizza & the Dollar Tree store are right on your doorstep.

Pool is huge and the grounds are nice and theres a Starbucks and dunkin donuts right there.

3.the location of the resort itself is amazing in the center of everything walking distance Starbucks, dunkin donuts, dollar tree, walgreen and 7/11 gas station.

Also there is Dunkin donuts, Cicis pizza & Starbucks right outside.

Also Subway, Dunkin Donuts (much cheaper than Starbucks!

but within a short drive there are restaurants; even a Denny's and Dunkin Donuts within walking distance.

There are several restaurants within easy walking distance, including Starbucks, Subway, Dunkin Donuts, CiCi's Pizza, etc.

It was obvious by the amount of dust on the ceiling fans, that they had not been cleaned in a long time.

And then, I discovered some other cleaning fees, this time a flat $50 for the journey, no matter the way of nights.

You are responsible for taking the garbage out and cleaning your apartment.

We packed cleaning supplies, air fresheners, sheets, towels, socks we could easily throw away after reading how nasty the floors and property was.

I had to clean all surfaces before moving our things in.

You can tell a cleaning crew came through

It could have been a little cleaner I sanitized everything first day wasn’t dirty just not to my standards!!

The management has allowed this property to be rundown and there is literally no proper housekeeping.

We arrived on Friday at 8:00pm, well past the checkin time of 4:00 and had to wait another 1/2 hour as they said the room wasn't ready and needed to be cleaned.

but it never happened, so I had to clean them myself.

but the shower surround, made of granite tiles, has apparently never been properly cleaned.

Could have been a little cleaner and updated,

Oh and there is a service fee of about £130 for 1 week to cover cleaning and ammeniities - not sure what the fee we paid for the actual hotel covers?!

but given we have just paid extra for cleaning I was a little confused. .

Despite reserving through Booking Basics (That said all Taxes and Fees were covered) we had to pay the cleaning and resort fees, $120. Ridiculous.

There was also rust inside the microwave and stove.

We booked this location specifically because we wanted to cook breakfast and maybe dinner. We used that kitchen quite a bit

A massive fridge and equally big tv was a bonus and set us up nicely.

Lots of space to spread out and fully equipped kitchen with an amazing lake view.

Liked having a kitchen, plus washer and dryer facilities.

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