Easy access to Universal City Walk and the Universal parks.

Great Location for all things Universal with the walk, Taxi Boat and Shuttle bus all very convenient to get you to City Walk and all the Parks.

The boat shuttles to and from the parks/ city walk to Loews Royal Pacific made everything so easy and quick.

It was a 7 min walk to the city walk, self parking was easy, Valet guys were helpful and friendly.

The boat to City Walk is really helpful and we also enjoyed the short walk on occasion.

Excellent location, just a short walk from City Walk and the Parks.

If you are into walking for exercise, there is a nice walking path from the hotel to City Walk and the Parks.

Just take a quick walk to city walk or you can take a boat or bus if there is rain.

This resort is amazing, close to Islands of adventure, City walk and universal studios.

It’s an easy walk to city walk and the parks and the express passes are a MUST!

We loved thecoation as it was ose in proximity to Universal theme parks and city walk.

The location of this hotel allowed the feasibility to walk to Universal Studios, Island of Adventure and City Walk.

Beautiful hotel and smells amazing
Loved the water taxis to city walk
Hotel staff were all lovely
Food was reasonably priced- cheaper than city walk restaurants 
The Bula pool bar nachos are an absolute must- sorted me right out with a beer!!!

Location ideal for easy access to City Walk and Parks.

But the City walk which is just a ride away has great options if you are not too tired.

The location was perfect, only a 7 minute walk to the theme parks and city walk.

This hotel is close to all the parks and City Walk.

The availability of the water taxi was great - we took advantage of the water taxi every day which took us from the hotel to City Walk.

The room next too us was noisy and thre their bedding and food boxes into the hall and blocking our door .. no One would come clean it up for days

Our bathroom door was broken and took an hour to ROOM SERVICE water.

A very nasty upsetting letter was placed under my door on Sunday, 8/6 stating my credit card payment had been declined.

There was essentially a hallway in the room, where a door could have been added that would have killed 80% of the corridor noise dead.

We leave our room at 0700 to get breakfast and early park access, put the make up room sign on the door and return at 1600 to find it’s not done….whilst getting changed to go out again, get a knock on door saying your my last room, if I don’t come in now it won’t be done……next day decide to have a lie in, knock on door at 0915, we ask them to come back as we are just getting ready, left at 10, put note on door to make up room….came back at 2000 hrs….not done…..only a little moan,

Our room smelled(smells stay in carpet, don't understand why they haven't put some type of laminate down) The dividing door to the bathroom was terribly off track.

but the refrigerator did not work and needed to be replaced and the hotel room door stuck pretty bad.

The people next door also said their USB ports were worn out
and not usable.

The bathroom just had a sliding door that didn't provide much privacy as you could hear everything.

There is nowhere to park a double stroller without partially blocking the door.

The layout was a bit odd as there was a lot of empty space right by the door,

You can hear every conversation that happens in the hallway - the doors are not soundproofed 4.

The walls were dirty, the blankets were ratty, the bathroom door was off its rollers so you had to have upper body strength to be able to close it fully, the view was awful.

- The bathroom door does not have a lock.

The noise from the family in the adjacent room was made worse by the connecting door.

It’s a little noisy trying to sleep each time someone in your party gets up to use the bathroom because the door doesn’t shut and the light shines through.

The bus driver ran over a curb, parked the wheelchair ramp in front of a poll then could not get the bus doors to close multiple times and walking was not an option due to a thunder storm.

The carpet in the hallways and rooms are dingy, and the amount of dirt under the sliding door in the bathroom is gross.

So grabbed my daughter and marched down to reception, very blasé staff not seeming to be bothered . Spoke to the first manager - who said it was “normal” for Florida (a seven story room with no opening windows/balcony doors!!)

Eventually falling asleep we are then disrupted at 8.30am to abrupt house keeping “checking out?” I explained politely “yes at 11am” 9.30am door again “checking out yet!” 

This was worst experience I’ve experienced in a long long time.

The boat service was so quick and the captains were friendly.

Staff was friendly and the food was excellent.

He arranged for us to have adjoining rooms and was so very friendly and accommodating.

The staff from the valet parking attendents to the stay at the Royal Club Lounge wwre so friendly and amazing!

Everyone was friendly and the room and the rest of the hotel were very clean.

The Hotel staff was very friendly and helpful.

The place was nice and clean, and everyone we encountered was friendly and helpful.

The resort is clean, staff is friendly, the pool area is beautiful.

The hotel atmosphere is welcoming, the staff are friendly, and the amenities are on point.

Some staff were very friendly at Reception and the Concierge Desk,

Found all staff to be super friendly and helpful.

The staff are so friendly, we spent quite a few days by the pool and they were always so helpful.

Food at the pool area is excellent with friendly staff.

Self parking is overpriced at 28 dollars a night to park in an open lot that is not close to the hotel.

What I liked :

- High quality beds
- Great conciergerie
- Many services provided
What I did not like :

- Too loud, poor room phonic isolation
- Food is overpriced
- Universal Express Pass doesn't apply for Volcano Bay
- Room theme is very poor and not adequate with the standard.

While the hotel may seem expensive, it comes with UNLIMITED Universal Express Pass.

King suite charged $400 per night: Suite was half the size of a cheap suite at Disney.

Not a great impression when the rollaways cost money and you are staying at a $400+/night hotel.

We wouldn't normally pay this amount for a hotel (or pay for express passes)

It was dirty and old, and smelled a little, and parking was overly expensive at $30/day,

Also, when checking out we were not allowed to have a luggage cart, essentially setting us up for having to use the Bell hop services and pay one more tip.

but not the original assigned room or type I booked, reserved and paid for.

Moved to a lower resort at the promise of a lower price (had to pack up within 10 minutes) and were charged full price for the replacement resort with much fewer ammenities.

The shop in the lobby (Tuk Tuk I think it is called) has a limited range on offer and is very expensive (two bottled drinks and two bananas came to just under $12).

People stay here / pay a premium for the Express Pass to avoid long queues in the adjacent theme parks.

I would probably rate this hotel as substantially overpriced if it was not for these factors.

Additionally:

We had no working in room wifi for the duration of our (shortened) stay - Tower two 5th floor (5th Aug) 

I had to try 3 floors to find a working ice machine (5th & 4rd not working) 

For the cost of the room I would have expected a complementary bottle of water in the room rather than 2 bottles with a 7.5USD price tag attached.

The price of the hotel is making this not worth it.

but when all things were considered… although the room was expensive, getting by the early entry (btw you should show up 45 minutes to an hour ahead of opening time) and the unlimited fast pass meant that the room was almost free due to the ridiculous price increase on these if you buy them piecemeal during the summer peak.

but it costs a bomb to stay here and the house keeping is a let down

Also, we split the room cost between families and now we cannot get the billing correct.

The rooms are quite expensive for what you get.

The resort is beautiful, staff is excellent (especially Kellie F)the food is great and the convenience to the parks (water taxi) is perfect!

Hotel was so convenient the staff was great.

Hotel staff played dumb when brought to their attention.

We enjoyed our meal at Jakes and our waiter was friendly and attentive.

Can’t beat the express passes, garden path walk to the parks, quality of  food and drinks or pleasant staff.

Cornell at the front desk was our first into to the awesome service we would receive during our stay.

The luggage hold was also extremely helpful.

The hotel was warm, welcoming and clean !

but the staff was amazing, location was great, room was adequate for two people and the park perks (were looking at you, unlimited express pass.  )

Park boat access was very efficient and saves time.

Being so close to the parks and the water taxi is a great service never waiting  more than a few mins and fast passes to the park which are included really make it, we walked on to most rides with no q, kids loved it.

The pool was great, and so were the water taxis.

The hotel is walking distance from Universal (10 mins) or you could catch the water taxi (easy to get on, also about 10 mins).

While both a shuttle and water taxi were available, we opted to walk down the beautiful path.

The water taxi is a quick convenient ride to the parks.

We had an amazing time and the water taxi to and from the hotel was very convenient.

clean and neath hotel, close to park in walking distance or water taxi.

The water Taxi to the parks were super convenient!

We used the water taxi everyday to get to the parks, very fast and convenient transportation.

Very close location to the parks and you can take the water taxi, shuttle bus or even walk to them!

Water taxi is a really nice way to get about,

We enjoy the boat taxis that take to the parks and City Walk as well as taking you back to the hotel when you are done having fun.

The water taxi was so fun and quick to and from the parks, we never waited more than 5 minutes to hop on a taxi.

The water taxi was super convenient and if you wanted to walk, it was really close.

The water taxis are super convenient and the food in the Royal Club lounge was excellent!

I highly recommend the water taxi due to the convenience and ease of security into City Walk.

Loews Royal Pacific is a beautiful resort just a short 5-10 minute walk from the Islands of Adventure theme park.

We had a good time visiting the Universal Theme Parks.

We were able to check-in well ahead of time in order to use fast passes in the Universal Studios theme parks.

We choose this hotel because of its proximity to the Universal theme parks and the City Walk area.

Definitely the best theme park hotel hotels we have stayed in

We didn't have to rent a car due to the close proximity to the theme parks and City Walk.

The resort was within short walking distance to  the theme park with a nice nature view.

Free express passes, early admission to the theme parks, and transportation 
made a $500 a night stay worth the money, especially when you take in consideration for the cost of express passes.

Everything was excellent from the arrival, check-in, staff, getting our theme park tickets and the location was perfect.

My wife and I had a great time at Universal theme parks.

It was close to all of the Universal theme parks and City walk which was nice.

We stayed here for two nights and the hotel had a great atmosphere, staff could not do enough to help us, the pool area was clean and fun for the family, the walk to the theme parks was short and the water boats were frequent.

We looked at many Universal properties and chose Royal Pacific due to its theme/pool area, family suite option, and its proximity to City Walk and the theme parks.

We booked a night on our two week stay from UK to assist our visit to universal theme parks and received excellent friendly service in the beautiful royal pacific,we were upgraded to concierge level and we and our two grandchildren enjoyed Royalty service from friendly staff also restaurant food of highest quality.Access to parks by boat or river walk very relaxing and reduced stress on our stay poolside so enjoyable with brilliant  facilities and attentive knowledgeable staff.We look forward to a return visit for longer stay to utilise benefits of early park entry and express ride entry,thanks to all at royal pacific rooms so well appointed with amazing views

Club level food and drink options were great, especially the ability to grab unlimited bottled water for days in the theme parks.

Went in early January, weather was beautiful, pool was amazing, theme parks were steady, not too busy,

A very good hotel close to the theme parks at Universal.

Loews Royal Pacific Resort

price

door

city walk

taxi

theme park

Love that the water boats stay running so late, really helps after a tired day of walking at the park.

The boat captains transporting people to the parks were also personable and professional.

We were at the boat about 10 minutes to 7am and were able to get in the first boat.

Facilities wise the boat shuttle service to City Walk was efficient,

Boats to park make using an ECV wonderful.

There is a boat ride to universal city walk which takes 5 minutes, thus being able to quickly access the Universal Islands of Adventure and Universal Studios theme parks.

The restaurants are all good if a little pricy and the boat taxi to Universal was excellent.

I would definitely stay at a hotel with access to the boat.

Overall the hotel is mainly trading on the location which is a short and pleasant boat ride to universal studios.

The boat to the parks is lovely and a great way to go to and from the parks.

Amazing location being able to get the water boats straight from outside to universal parks.

The boats were seamless and such a pleasant way to traverse the parks.

One of the lovely water taxi trips had a fantastic boat ride with everyone singing YMCA on the boat which will forever be a fond memory for my sister and brother in law who got to enjoy that ride.

It is so easy to get to citywalk and parks, we choose to walk on a morning as we always have, especially when going to IOA as it takes 10 minutes from the boat dock and then catch the boat back after the parks.

The boat to City Walk allowed us to bypass the parking and security mess for regular guests and gave us a separate entrance to the event, which was very useful.

Pros:
- lovely spacious pool area
- extremely clean rooms and hotel
- boat service to universal
 - easy walk to volcano bay
- access to other universal hotels and pools
- new Dutch trading company service quick service till 11pm
- Alamo car hire desk in lobby
- daily housekeeping 
- friendly staff especially housekeeping who we could not fault

Improvements:
- few more shelves and towel rails needed in bath area
- room can feel cramped with a teen and 2 adults as there is no balcony -

If you're a family going to the Universal theme parks, Loews Sapphire Falls is pretty beautiful, clean, modern, and ideal, with lovely, modern rooms, baths, and grounds, including boats directly to the theme park.

but of all the hotels available with boat access to the parks, this was the lowest- end one.

The boat and/or walk to City Walk lovely.

Access to city walk was great if you like shopping and some food.

The water taxi's were ALWAYS there to take us back and forth to City Walk and Universal Parks.

The boat to Universal City Walk was very convenient.

One additional benefit of this resort is that you get the water taxi to Universal City Walk which starts early and runs late.

Quiet, clean, helpful and easy access to the parks and City Walk.

The water taxi to and from Universal's City walk was wonderful and unexpected!

The free water taxi to universal and city walks is fantastic and the boat staff and security are fun too.

They have the convenience of the dedicated walking path, shuttle, and water taxis to city walk.

Beautiful, moderate level resort with a price point beating anything the D offers. The pool area is well-themed, the lobby, restaurants, and lounges are inviting; and the water-taxi to City Walk makes for a very convenient and charming "commute."

The theme parks, city walk and volcano bay are a 10 minute walk away, or you can get the water taxi to city walk and the theme parks.

Super convenient water taxi that will take you directly to the parks and City Walk.

Beautiful walk (or leisurely boat ride) to City Walk or either of the Universal parks.

Very family friendly, clean and access to restaurants on the property and super convenient to have to water taxis to take you to and from City Walk and the parks.

The hotel is pretty, clean, and within walking distance to universal, volcano bay, and city walk.

The only enjoyable experience was the water taxi to the parks and city walk.

We really enjoyed the early park admission and easy, relaxing water taxi transportation to the theme parks and City Walk.

Charged in the hall, our ADA room with 2Q beds was effective for 2.

My only complaint is the extra $50/night charge for one of our sons.

Upon check in I was requested to provide a credit card to check in and have a $700 charge taken, as I do not have credit cards my debit card had to have a charge made to it.

Your hotel, unlike other competitors, charged us $15.98 to have a $6.00 bottle of cream my son needed / delivered from Amazon.

Check your bill as we were charged for the water we hadn't had - quickly rectified by reception.

We did decide that we missed having a balcony though the view over the shuttle boats always had something happening.. Poor in-room internet and even charged for it in the 'business centre'
We relied on the Amatista cookhouse for our evening meals

I'm sure it states somewhere in small print that this charge is required,

Needless to say I was charged more than what was initially quoted and when I called to dispute the charges I was told that due to the fact that I didn’t have a email showing those “quoted charges” I basically didn’t a fight and the charges will remain.

Thrown out with wet clothing due to a Universal employee’s (several employees as a matter of fact) poor communication and then charged full price for another night’s stay at a lesser resort with fewer amenities on our anniversary trip.

but that's probably why I was charged after I left now that I think about it.

We had to use them on the last day as our flight back to the UK was late and the charges for a late check out was extortionate.

I told him that none of the 4 cards were working.

Note there is a separate charge for the parking ($26 per day for self parking).

Again it took threatening to call a locksmith and charge them for the cost before they even asked what the keys looked like and found them.

I was advised once I was checked out, it would just come off the card that we added to our account on check in.

but we maxed out our credit card anyway so we can finally stay at Sapphire Falls!

There is No excuse for incorrect billing 2 stays in a row, this was my go to hotel,

but I missed where it said that you would be charged almost $40 a night for it.

The refreshments are very expensive anyway so with the service charge added it is a shock to the system!

We were also given a $100 hotel credit which was not honored.

Everything was very clean which is very important to us, & all staff were very friendly and nice.

Great hotel, really is a nice place and very friendly staff.

The staff were all very friendly and helpful.

All of the hotel staff we encountered were friendly and helpful.

but prompt, friendly and helpful service throughout.

The staff are all helpful and friendly and after we had an alrm sound in the middle of the night we were given a generous discout.

Staff were friendly everywhere and we had a quick/easy check in with a room available at noon!

Once again the staff couldn't do enough to help and are super friendly.

Friendly, helpful staff, great location, fast transportation to the parks, amazing pool, bar, and fire pit area, fantastic restaurant.

The staff is always friendly & helpful and provides great service with a smile.

The staff are very friendly and welcoming and the food was excellent and the cocktails were really good too!

Stayed here for 2 weeks Beautiful hotel lovely and clean, staff very friendly and helpful.

24usd for a frozen colada and a cake served by friendly, keen and young staff.

However, you’re not paying premier prices either…

Now let me say this, cheaper does not always mean cheap.

I booked the hotel through the website and paid more than I would have if I booked with Expedia.

A family of 4 should be the same price regardless of age.

The cheaper hotels had the best benifits.It should have been some benefit for paying more than the other 3 hotels that occupy that same that entrance.

This unfortunately cost us dearly on our time in the parks as my children were unable to get back to sleep for sometime on each occasion.

Mandatory 20% service fee at Strong Water Tavern.

however, their policy states you cannot leave your pet in the room unattended ever - you cannot dine out, you cannot go to the pool, you cannot go to Universal Studios - so why travel a long distance and pay big money to sit in a hotel room !?

We paid over a $1,000 for this suite for just one night.

but we would have preferred a king bed option instead but this was not available without a massive increase in price which I didn't feel justified opting for this just for a bigger bed in the room.

Stock up on cheaper bottles of wine at Walgreens or elsewhere on International drive
5.

but look closer and it’s just not worth the additional cost compared to Aventura or Cabana Bay.

Our trip was fully paid and we just decided to budget cash to take and not use credit cards.

It might seem expensive to rent one at the beginning

Dec, 9, 2023

Dec, 9, 2023

Dec, 10, 2023

Dec, 10, 2023

Dec, 11, 2023

Dec, 8, 2023

Dec, 10, 2023

Dec, 9, 2023

Dec, 11, 2023

Dec, 7, 2023

Dec, 7, 2023

Dec, 6, 2023

Dec, 8, 2023

Dec, 7, 2023

Dec, 10, 2023

Dec, 8, 2023

Dec, 8, 2023

Nov, 28, 2023

Dec, 10, 2023

Dec, 9, 2023