Three free alcoholic drinks per person (21+) were offered each evening during dinner, as well.

they give out FREE food and drinks each day, the pool was nice and cool and hot tub was steaming hot.

They offer Breakfast and free food and drinks at night ,We are very pleased.

We were surprised to learn about included evening meals and drinks; evening meals were better than expected in that they were labeled snack

Adults are given a free beverage card which allows you to have 3 alcoholic drinks PER NIGHT between 5:30 and 7.

The meals and drinks alone saved us easily $100 a day.

After an exhausting day in traffic we were under the impression that drinks and food( we thought appetizers) would be a wonderful way to relax before going out for dinner.

Can’t beat the free breakfast and the kickoff plus the free drinks and free alcoholic drinks!

but wow, the evening snacks/dinning is also free and comes with 3 free alcoholic drinks!!!!

The associate said that we had 30 minutes left for the free drinks and meal.

Free breakfast, snack (actually a dinner), alcoholic drinks.

The evening reception was very nice after a long drive the adults were able to get three alcohol drinks, wine, beer, margarita etc… the dinner was good with a wide variety such as hotdogs baked potatoes, salade etc… they had a popcorn machine for kids also.

We enjoyed warm greetings from staff, daily maid service (rare these days), prompt responses to our requests (like extra wash cloths and blanket), hot buffet style breakfast, and afternoon manager’s reception with various food and drinks.

Exceeded expectations, made us feel comfortable, very clean room and staff cleaning lobby all the time at breakfast and evening drinks and food.

Was more than impressed with the food and drink provided at the kick-back dinner and breakfast.

It’s plenty for a meal and they allow multiple alcoholic drinks per adult for free so that was amazing at this hotel price.

The free drinks and food are a great way to end your day, as is the pool and hot tub.

Complimentary breakfast, dinner and drinks (not a brown bag you pick up item).

Each adult guest was able to receive 3 alcoholic drinks of their choice and there was a hot meal served.

The evening food and drinks is a must ; safety procedures in place due to Covid 19 situation and we feel very safe ,  anytime in Orlando we will book again

There’s an amazing free breakfast and I can’t say enough Miss Vicky who works the breakfast shift.

For a very reasonable price, our king room on the top floor was clean and comfortable, breakfast was included and also drinks and snacks in the afternoon.

We decided to try the Drury because of the reviews and the fact they included breakfast and the kickback in the evening.

Free breakfast, 3 free cocktails in the evening as well as a full meal ( not just snacks) the night we stayed they had grilled chicken strips, salad, potatoes, green beans, not sure if there were desserts,

Between 5:30PM and 7PM the hotel offers a free appetizer buffet and free soft drinks
One night there was Pasta Alfredo, sliced chicken breast, mixed salad, nachos & cheese and more.

Place looks new and comes with complimentary breakfast, dinner, and 3 alcoholic drinks daily!

Pros:
-biggest bang for your buck
- breakfast included hot and cold items, loved the hard boiled eggs, coffee and fruit
- Lucy was very helpful and always smiling
- three free glasses of wine, wow!

I knew from online reviews there is free breakfast 

After a good nights sleep, free breakfast.

The free buffet breakfast here sets you up for the day, it's great.

The cherry on the cake is the complimentary breakfast and evening ‘snacks’ which can save a packet.

They have a nice free breakfast buffet and an evening buffet for their guests.

Good breakfast and great  evening complimentary snacks/drinks 
5 minutes away from Universal.

Every morning there is a complimentary breakfast with choices like eggs, biscuits and gravy, waffles, and multiple choices of cereals.

They have free breakfast which is good and also a 5:30 meal which they have upgraded since the last time we were there.

The included breakfast was also generous and fresh.

They also have fresh popcorn and an open soda machine.

Staff is very pleasant, rooms/bathrooms are spacious and clean, public areas inviting, free hot breakfast, free hot dinner, free soda and coffee available pretty much all day, fresh popcorn every evening.

With breakfast, dinner, cocktails and popcorn, soda and coffee available at no additional cost the value is just fantastic.

Amazing hotel with breakfast and snacks, free sodas, popcorn and a lot more.

I love their free soda machine and their breakfast as well.

You can get free sodas all day and night if you want.

The 24/7 complementary sodas, water, coffee, and tea were the icing on the cake.

Soda, juice, and coffee are still available self serve as they have always been.

But, I am surprised how much I've enjoyed the soda fountain for Diet Coke and filtered water.

The blueberry muffins are delicious and the free popcorn and soda at night are both great perks.

A soda fountain was available to grab a refreshing beverage at any time.

..room is wonderful and clean, beds are comfy, outstanding breakfast and evening kick back nightly including 3 Happy Hour drinks, popcorn, coffee, tea and soda always available.

Free dinner including alcoholic beverages, free soda, coffee, tea, popcorn and breakfast.

Popcorn &  soda is available in the afternoon & into the evening in the lobby every day.

Breakfast and dinner included as well as adult drinks and soda and popcorn every night.

Free fountain soda and popcorn in the lobby

Free breakfast in the morning, free soda and popcorn from morning until 10 pm.

Complimentary evening drinks including soda and fresh popcorn.

It's nice to have access to a soda fountain  in the lobby during the day and free popcorn.

Drury Inn & Suites Near Universal Orlando Resort

soda

drink restaurant

free breakfast

Love that the water boats stay running so late, really helps after a tired day of walking at the park.

The boat captains transporting people to the parks were also personable and professional.

We were at the boat about 10 minutes to 7am and were able to get in the first boat.

Facilities wise the boat shuttle service to City Walk was efficient,

Boats to park make using an ECV wonderful.

There is a boat ride to universal city walk which takes 5 minutes, thus being able to quickly access the Universal Islands of Adventure and Universal Studios theme parks.

The restaurants are all good if a little pricy and the boat taxi to Universal was excellent.

I would definitely stay at a hotel with access to the boat.

Overall the hotel is mainly trading on the location which is a short and pleasant boat ride to universal studios.

The boat to the parks is lovely and a great way to go to and from the parks.

Amazing location being able to get the water boats straight from outside to universal parks.

The boats were seamless and such a pleasant way to traverse the parks.

One of the lovely water taxi trips had a fantastic boat ride with everyone singing YMCA on the boat which will forever be a fond memory for my sister and brother in law who got to enjoy that ride.

It is so easy to get to citywalk and parks, we choose to walk on a morning as we always have, especially when going to IOA as it takes 10 minutes from the boat dock and then catch the boat back after the parks.

The boat to City Walk allowed us to bypass the parking and security mess for regular guests and gave us a separate entrance to the event, which was very useful.

Pros:
- lovely spacious pool area
- extremely clean rooms and hotel
- boat service to universal
 - easy walk to volcano bay
- access to other universal hotels and pools
- new Dutch trading company service quick service till 11pm
- Alamo car hire desk in lobby
- daily housekeeping 
- friendly staff especially housekeeping who we could not fault

Improvements:
- few more shelves and towel rails needed in bath area
- room can feel cramped with a teen and 2 adults as there is no balcony -

If you're a family going to the Universal theme parks, Loews Sapphire Falls is pretty beautiful, clean, modern, and ideal, with lovely, modern rooms, baths, and grounds, including boats directly to the theme park.

but of all the hotels available with boat access to the parks, this was the lowest- end one.

The boat and/or walk to City Walk lovely.

Access to city walk was great if you like shopping and some food.

The water taxi's were ALWAYS there to take us back and forth to City Walk and Universal Parks.

The boat to Universal City Walk was very convenient.

One additional benefit of this resort is that you get the water taxi to Universal City Walk which starts early and runs late.

Quiet, clean, helpful and easy access to the parks and City Walk.

The water taxi to and from Universal's City walk was wonderful and unexpected!

The free water taxi to universal and city walks is fantastic and the boat staff and security are fun too.

They have the convenience of the dedicated walking path, shuttle, and water taxis to city walk.

Beautiful, moderate level resort with a price point beating anything the D offers. The pool area is well-themed, the lobby, restaurants, and lounges are inviting; and the water-taxi to City Walk makes for a very convenient and charming "commute."

The theme parks, city walk and volcano bay are a 10 minute walk away, or you can get the water taxi to city walk and the theme parks.

Super convenient water taxi that will take you directly to the parks and City Walk.

Beautiful walk (or leisurely boat ride) to City Walk or either of the Universal parks.

Very family friendly, clean and access to restaurants on the property and super convenient to have to water taxis to take you to and from City Walk and the parks.

The hotel is pretty, clean, and within walking distance to universal, volcano bay, and city walk.

The only enjoyable experience was the water taxi to the parks and city walk.

We really enjoyed the early park admission and easy, relaxing water taxi transportation to the theme parks and City Walk.

Charged in the hall, our ADA room with 2Q beds was effective for 2.

My only complaint is the extra $50/night charge for one of our sons.

Upon check in I was requested to provide a credit card to check in and have a $700 charge taken, as I do not have credit cards my debit card had to have a charge made to it.

Your hotel, unlike other competitors, charged us $15.98 to have a $6.00 bottle of cream my son needed / delivered from Amazon.

Check your bill as we were charged for the water we hadn't had - quickly rectified by reception.

We did decide that we missed having a balcony though the view over the shuttle boats always had something happening.. Poor in-room internet and even charged for it in the 'business centre'
We relied on the Amatista cookhouse for our evening meals

I'm sure it states somewhere in small print that this charge is required,

Needless to say I was charged more than what was initially quoted and when I called to dispute the charges I was told that due to the fact that I didn’t have a email showing those “quoted charges” I basically didn’t a fight and the charges will remain.

Thrown out with wet clothing due to a Universal employee’s (several employees as a matter of fact) poor communication and then charged full price for another night’s stay at a lesser resort with fewer amenities on our anniversary trip.

but that's probably why I was charged after I left now that I think about it.

We had to use them on the last day as our flight back to the UK was late and the charges for a late check out was extortionate.

I told him that none of the 4 cards were working.

Note there is a separate charge for the parking ($26 per day for self parking).

Again it took threatening to call a locksmith and charge them for the cost before they even asked what the keys looked like and found them.

I was advised once I was checked out, it would just come off the card that we added to our account on check in.

but we maxed out our credit card anyway so we can finally stay at Sapphire Falls!

There is No excuse for incorrect billing 2 stays in a row, this was my go to hotel,

but I missed where it said that you would be charged almost $40 a night for it.

The refreshments are very expensive anyway so with the service charge added it is a shock to the system!

We were also given a $100 hotel credit which was not honored.

Food and drink wise, we visited the New Dutch Trading almost daily, great to grab a decent coffee and snack before heading out to parks,

They have great knowledge of food and drink.

Food and drink is also great at the hotel.

The drinks and food were great and the bartender was very friendly.

( music was played daily by the pool ) Food and drink in the hotel was very good

4 different places to get food and drink within the hotel - one is a take away breakfast type place handy for early morning get always.

The resort pool is great, with servers walking around taking food and drink orders.

I wouldn’t recommend this resort unless you plan on bringing your own food and drinks.

We also used our key card to pay for our drinks and food when we enjoyed the New Year’s Eve celebrations at City Walk.

Sapphire falls is so cool they also charge a 25% all food and drinks Gratuity

The pool is amazing and big enough for children and adults, very good food and drinks by the pool.

Good restaurant choices, especially Strong Water Tavern which is the best place for food and drinks anywhere.

strong water tavern offered great food and drinks and attentive staff.

We like that we can take the boat to City Walk and the parks, Strong Water is great place for unique food and drinks.

The servers at the pool were friendly and were always eager to bring food and drink to you.

We visited Strong WaterTavern for some drinks and tapas immediately after we dropped off our bags and I highly recommend it!

Stayed at Sapphire Falls June 2022 absolutely beautiful resort, water taxi great way to get to the parks, only issue service charge every time you order food or drinks.

The food & drinks by the pool has never disappointed!

However, you’re not paying premier prices either…

Now let me say this, cheaper does not always mean cheap.

I booked the hotel through the website and paid more than I would have if I booked with Expedia.

A family of 4 should be the same price regardless of age.

The cheaper hotels had the best benifits.It should have been some benefit for paying more than the other 3 hotels that occupy that same that entrance.

This unfortunately cost us dearly on our time in the parks as my children were unable to get back to sleep for sometime on each occasion.

Mandatory 20% service fee at Strong Water Tavern.

however, their policy states you cannot leave your pet in the room unattended ever - you cannot dine out, you cannot go to the pool, you cannot go to Universal Studios - so why travel a long distance and pay big money to sit in a hotel room !?

We paid over a $1,000 for this suite for just one night.

but we would have preferred a king bed option instead but this was not available without a massive increase in price which I didn't feel justified opting for this just for a bigger bed in the room.

Stock up on cheaper bottles of wine at Walgreens or elsewhere on International drive
5.

but look closer and it’s just not worth the additional cost compared to Aventura or Cabana Bay.

Our trip was fully paid and we just decided to budget cash to take and not use credit cards.

It might seem expensive to rent one at the beginning

I have given 4 stars purely due to the expensive food at this property.

Note you can stay at Adventura right next door cheaper and walk over and use water taxi.

My family loved this hotel especially the food, pool, water slide and the water taxi from the hotel to the universal studios parks.

We took the water taxi every day to and from the parks….very efficient!

Very clean room, loved having the water taxi  take us to the park and not having to battle parking in the morning.

I loved being able to walk or ride the water taxi to the parks!

Transportation to Universal Studios was very comfortable and enjoyable, especially by water taxi.

The after taxi is so fast, you don’t wait long to get to and from.

French family who searched a hotel next to the Universal park
Nice hotel, very clean, easy to go to the park with the water taxi, RAS, it was a very good trip, good price, good place, very easy to find, parking there, nice pool with water slide

The hotel is beautiful, the lobby has a gorgeous window at the end with amazing views of the water taxi area and the theme parks.

But taxi is great for end of day when your feet are dead from so much walking.

But the hotel is perfect, the staff were so lovely and helpful, the food around the pool was nice, nothing was a problem for the hard workers at this hotel.. 
lovely decorated, water taxi to parks ..

Easy stress free water taxi to the parks.

Great place to stay, clean and the water taxi is great way to get to the parks 
We will definately stay again 
Food was great, the pool is awesome
Staff was great , cant wait to go back 
Nothing

Very close to the park so the water taxi was ideal.

Loews Sapphire Falls Resort at Universal Orlando

price

creditcard

taxi

city walk

boat

Transport to both theme parks is via the little boat to city walk.

Easy access to Universal City Walk and the Universal parks.

Great Location for all things Universal with the walk, Taxi Boat and Shuttle bus all very convenient to get you to City Walk and all the Parks.

The boat shuttles to and from the parks/ city walk to Loews Royal Pacific made everything so easy and quick.

Both options mean security is a lot easier to do than facing the bustle of City Walk each morning.

It was a 7 min walk to the city walk, self parking was easy, Valet guys were helpful and friendly.

Lot of possibilities to dine in or go to the city walk.

The boat to City Walk is really helpful and we also enjoyed the short walk on occasion.

Excellent location, just a short walk from City Walk and the Parks.

If you are into walking for exercise, there is a nice walking path from the hotel to City Walk and the Parks.

Just take a quick walk to city walk or you can take a boat or bus if there is rain.

We used the garden walkway to get to and from City Walk (and the parks) many times.

This resort is amazing, close to Islands of adventure, City walk and universal studios.

It’s an easy walk to city walk and the parks and the express passes are a MUST!

The location to the theme parks and city walk is a huge plus point of this hotel along with the major benefit of express passes for the attractions.

We loved thecoation as it was ose in proximity to Universal theme parks and city walk.

The location of this hotel allowed the feasibility to walk to Universal Studios, Island of Adventure and City Walk.

Beautiful hotel and smells amazing
Loved the water taxis to city walk
Hotel staff were all lovely
Food was reasonably priced- cheaper than city walk restaurants 
The Bula pool bar nachos are an absolute must- sorted me right out with a beer!!!

However, the cost of  hotel stay was pre paid via Booking.com, when I checked in they take card details for any additional cost, no issues,

Bust my credit limit and gave me a ton of pain with lack of credit and fines while on holiday.

We did not have any billing or check out issues.

We were charged for a rollaway bed we never ordered.

We hired a car for our 9 day stay and in hindsight didn’t need it for the time we were at Universal and probably should have just hired mid stay to save on the daily parking charge of approximately $30 per day.

There's no issue with them charging your credit card ASAP,

but I am taking the time to comment because if you charge that much for a rollaway, the process should not be this poorly executed.

Be warey and check your credit card bills carefully.

We were given two small bottles of water each night along with a post card.

A very nasty upsetting letter was placed under my door on Sunday, 8/6 stating my credit card payment had been declined.

Moved to a lower resort at the promise of a lower price (had to pack up within 10 minutes) and were charged full price for the replacement resort with much fewer ammenities.

Having said that, considering that the hotel charges $15 a day if you do want to request a microwave, couldn't they at least provide one or two community microwaves someone in the main building?

The bellhop services came to ask if we needed help after we had spent 5 mins getting all our bags out of the taxi and were rolling them into the lobby - felt a bit late to react
- no towels provided at the door when guests are caught in torrential downpour therefore floors all slippery and wet 
- room key provided on a card - seemed old compared to the magic band
- map provided of the hotel and parks seemed cheap, printed on pieces of paper from last year
- the featured area in the foyer containing fountains that should be the ‘wow’ factor when you first enter the lobby is a designated smoking area.

Also, we split the room cost between families and now we cannot get the billing correct.

After trying all day, we went back to the hotel to be told that it was not activated for non-residence as the charges may take longer to appear.

You’re charged $28 a day for self parking, and don’t expect a microwave in your room.

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