My teens loved the pool, coffee (they are all about their Starbucks coffee—haha), hot tub, and they even had an area with cornhole and giant connect 4 game—and complimentary shuttle to Aquatica.

Located across the street from Aquatica and Seaworld,

We enjoyed Sea World and Aquatica during our stay,

Aquatica and Discovery Cove are less than 5 min drive to each.

Stayed   2/27/21-3/3/21 for a family trip to Sea World and Aquatica and had a fantastic time at this property.

If you have plans for SeaWorld, Aquatica and/or Discovery Cove, this is the perfect place to stay.

The location is convenient for any Seaworld, Aquatica or Discovery Cove Visit, and includes perks for those parks.

The hotel is across from Sea World, near Aquatica, and International Drive.

What makes this hotel so good is it’s superb location in relation to Seaworld (5 min walk) Aquatica (15 min walk) & Discovery Cove (20 min walk) or of course jump in an Uber for $5-7 ride.

It is close to Seaworld, Aquatica, and a short drive to Disney Springs.

Very nice hotel and so easy to get to Sea World, Aquatica and Discovery Cove.

I originally picked the hotel because we were going to Aquatica and there is a free shuttle.

It's modern, clean, very close to SeaWorld (just cross the street at the crosswalk) and Aquatica.

Guests can also apparently book this hotel with tickets to the neighboring Sea World / Discovery Cover / Aquatica and the hotel provides a free shuttle to these parks.

It is right across Seaworld with shuttle to sea world and aquatica

Disney Springs was only about 5 minutes away, the convention center is 2 miles away, and Seaworld + Aquatica are across the street.

We could walk to SeaWorld and it was a short trip to Discovery Cove and Aquatica .The pool was very nice and had several kids areas .

Walk to Seaworld, shuttle to Aquatica water park [ kids loved it] and free shuttle to Point Orlando to catch a movie or different cafes.

As in the name SeaWorld is a short walk across the road and Aquatica is again a walk down to and across international drive.

Seaworld is across the street and Aquatica is a 10-15 minute stroll away.

They told me to keep the card for any charges

But again we were told we had to pay €80 per night deposit and when I asked if I could pay cash, they said no it had to be card.

The front desk charged a member of my team's credit card when I had previously paid for the room with my American Express.

Now having to claim through credit card company.

My colleague was using the work credit card and there had been some issues with it at check in.

By the way, they will want to charge you like 18 dollars for internet.

The rooms are a bit dated and outlet/plug space was pretty scarce for our 2 room suite forcing us to unplug things like a lamp to be able to charge our phone at our bedside.

but very expensive, room service was a disaster as it took an hour to get a hamburger and a sandwich and they forgot our soda (but charged us).

Room rate quoted was $159, total charged after resort fee of $40, parking fee or $36 (not valet, actually far away), total was $262.

The only thing that lets this Hotel down is the EXTRA CHARGES, $35+tax(18%) per/day Resort Tax, $33+tax, Car Parking per/day + $11.12 Service Charge for breakfast.

Deposit that we were told would go back on our card at checkout still was not on card two days later and we were told, when we called, it could be up to seven days; it is the bank's fault.

Charging outlets, both electrical and USB, were few and far between.

So my credit card has been charged and that remains unresolved along with the rate issue.

I couldn't even charge my phone on the nightstand.

If you're charging anything for a "resort" fee, why are there not even microwaves in the rooms?

The price that this hotel charges for a night including resort fees, parking, internet, the multiple taxes I would have been better off staying at park resort and we would have been a lot more comfortable stay.

There is also a $30 daily resort fee which again most charge.

It's a little ridiculous how much they charge .

Just a very nice, well-run hotel. I hope to be back soon for our next visit to Discovery Cove (which I also highly recommend!)

We arrived at the Renaissance SeaWorld to visit Discovery Cove and SeaWorld on vacation.

This is one of the official hotel for Discovery Cove.

This is a great affordable place to stay close to Sea World and Discovery Cove.

Hotel is in a good location for Seaworld parks - seaworld, discovery cove, aquatic.

Discovery Cove was our next stop.We again walked

It is an excellent choice for Sea world or Discovery Cove.

We were there because we were visiting Discovery Cove.

discovery cove does offer a shuttle back to the resort. .

Easy access to Sea World and Discovery Cove and a cheap uber ride to Disney and EPCOT. Would highly recommend this hotel and should we ever go back to Orlando then we will stay again - Thankyou for helping to make our stay just perfect (UK Family of 4 - including 2 teenagers)

We definitely will stay here again next time we visit Discovery Cove.

I recommend this hotel if you are visiting Seaworld, Aquatica or Discovery Cove.

Very convenient location for our visit to Discovery Cove.

While we hadn't done a SeaWorld experience in Orlando my wife and I decided to do a dolphin experi me at Discovery Cove, which made this hotel the perfect place to call home for a few days.

From a huge room upgrade to bar drink coupons and a free daily coffee from the snack area… I really appreciate the recognition and these perks.

Rooms were very clean, bedding was awesome, and room was very big.

Lovely big rooms, comfy bed and powerful shower.

The rooms are big and clean which is important.

But I needed a place to stay for a weekend and the large room and pool fit the bill.

Extremely large rooms with a couch, two-sink bathrooms, and coffered ceilings.

It’s clean, beautiful, relaxing, and the rooms are huge.

Double room was large and comfortable for a family of 4 who usually get a suite.

My room was huge and impeccably clean, with a balcony that made me never want to leave.

The rooms were large, comfortable and clean.

My room was huge, king size bed with a full size sofa.

BE AWARE - We were charged $500 for parking during our stay when we told them we did not have a car!

I  gave her the free parking pass and she said she would take care of it, only to find out that my credit card was charged for it.

Hotel is ok. Be aware after they changed you multiple unexplainable resorts fees, parking fee is $36/ day additional.

$36 a day for parking ( that is regular parking and not valet) so be prepared for that.

The icing on the cake was when 17 cars at the conference were broken into in the hotel parking lot and the hotel did NOTHING

You do have to pay resorts fees and for parking,

Opportunity’s: pay for parking, some nights can be up to $30.00 per day.

although you do need a physical key for parking, so I had to ask for one, no big deal.

The Bad:

- Resort Fee/ Self Parking Fee: $35/$30 per day fee.

No valet parking and the directional signs could use some improvements.

We were already spending a good amount between all the additional fees of parking $30 AND a resort fee $35 (each per day).

Surprise to me when I pulled into the parking lot and discovered the sign stating this.

There is a daily parking fee at the resort that is kind of pricey

People have complained in reviews about the daily parking fee of $25 which every hotel in the snares charges.

Resort fee + parking + tax, be ready to pay a lot more than what you see.

No valet parking, no room service, ridiculously limited bar dinner menu.

The drinks were slightly expensive this time,

Food/drinks were very expensive
They do have shuttles to the parks which seemed good in the morning

The resort fee is outrageous for its benefits.

Expensive international calls, being passed from one department to another.

It was expensive and the portion sizes were rather small.

The rooms/lobby were a bit dated, especially with the hotel's cost.

but be prepared to pay over $100 more than you are told.

When we went to check out we received a $45 a day per room resort fee.

So, it may be 5 stars if I rate the property without room condition.

but with the current exchange rate next time it’ll be back to a villa! !

The issue that we had is that the services fee for breakfast was not included in initial package.

The drinks and food offered at the shops and restaurant to are way over priced for the small selection and portions.

I chose this hotel for the convenience as it is across the street from the park.

They were sending people to another Marriott property down the street to swim

Great location as it’s right across the street from Sea World and less than 15 minutes from the Disney parks.

It is literally across the street and you can walk to the main entrance in under 10 min.

The hotel is right across the street from Sea World, so we didn’t have to worry about the parking fees and it was an easy walk.

Across street from Seaworld and great pools for relaxing.

While it is directly across the street from SeaWorld, we did not go there.

The rooms are spacious and reasonable and the hotel is directly across the street from Seaworld.

Being right across the street from SeaWorld, you get the perks of free express passes etc which are worth their weight in gold in the heat of Florida.

The fact that you can walk across the street to Sea World makes your stay so enjoyable as you can easily walk or park back and forth to the hotel depending on your kids nap and family schedules, and it allows families both a complete resort and theme park package all in one!

Hotel is right across the street from Sea World and less then 1 mile from Convention Center.

The beautiful hotel is directly across the street from Sea World, walking distance to a few restaurants and 7-11,

If you are going to Seaworld, it is located directly across the street.

The Good:
- Location - literally walk 5 min across the street to Sea World.

You can walk across the street to get to Sea World.

Location is great if you intend to go to SeaWorld as you are right across the street from the parking lot.

but this hotel is a great option near the convention center, I-drive, theme parks (it’s across the street from sea work) and really everything.

It is directly across the street from sea world.

Renaissance Orlando at SeaWorld

price

creditcard

parking

discovery-cove

aquatica

large room

We originally got sent to a room without a tub

I went to the gym twice around 8am and there are no dumbbells on the rack below 30lbs.

As someone who works in the industry and am always looking at properties to send my customers, colleagues and family to this property is now 100% avoid, all “amenities” have an additional charges which should be covered when paying a nightly fee - not both

Do yourself a favour and book the Hyatt next door for approx the same cost and includes breakfast

No complimentary breakfast included, no shuttle, stains on the shower curtain and crabby staff..

They are a little bit tired, and some of the rooms smelled a bit damp / some of the bathrooms could do with updating.

The bathroom is so tiny you can barely fit in it.

The bathroom was small,  maybe 5 foot by 8 foot so it was crowded.

The bathroom door handle was broken, so we couldn’t close the door all the way without getting stuck inside the bathroom.

The first night we landed, the toilet was blocked, and someone came up and 'fixed' it.

When we arrived the hallway to our room had a couple of pieces of garbage and toilet paper scattered on the floor in plain view - not a pleasant first impression.

For example the duvets were smaller than the covers leaving large areas to be just sheets (but the beds were very comfy to be fair), the bathroom metal work needs replacing on the shower curtain bars ands this was peeling away and have photographic proof for this.

The handrail in the shower fell off when used.

Issues encountered at this property include:
-Streaks of fecal matter in the shower (see pic)
-Bugs (see pic)
-No cleaning of the room (only making of bed)
-No shampoo
-Stained towels
-No extra toilet paper, had to request
-No USB ports
-Unpleasant smell in room and lobbies
-Bathroom door wouldn’t close
-Inconsistent shower water temperature
-Poor water pressure
-Unhelpful/uninterested front desk

Holiday Inn corporate needs to inspect this property to ensure their franchise is living up to the Holiday Inn standard.

Dirty, moldy, sheets not changed, old… bathroom filthy.

Further inspection of the rooms in the morning found a handle that had a screw missing in the cupboard, a broken lock in a bathroom and war drone doors not set in tracks.

Overall, the bathroom is super small and was dirty.

One of the bathroom door locks was completely missing and all of the lampshades were cracked.

The hotel offers also a free shuttle to the studios ( reservation required) Breakfast we had at Fridays next door.

Close to everything you would need and we took advantage of the free shuttle to Universal.

This hotel advertises that they have a free shuttle to Universal.

Free shuttle and walking accessible to Universal studios.

Also free shuttle to Universal or 15 minute walk.

They also have complementary shuttle service to and from the parks around the hotel and even to the local store!

It gets two stars because universal is across the street and you can take a free shuttle,  and because there is a Fridays.

One of the main reasons for selecting this hotel was due to its proximity to Universal and the free shuttle.

There is a free shuttle bus which links the Universal partner hotels to City Walk,

There’s also a free shuttle to the parks and an on site convenience store which is nice.

There is free shuttle service to/from Universal so all you need to do is park your car (free) and leave it there.

The hotel offers free shuttles to Universal.

We have had good experiences with holiday inn chain hotels so when we were planning on visiting a universal theme park, I was happy to find one that offered free shuttle to city walk and was within walking distance to the parks.

The hotel is only a quick 10 - 15 minute walk to Universal, there is free shuttle service and this hotel caters to the Universal Studios / Islands of Adventure crowds with on-site ticket sales and a small amusement park themed gift shop.

Location if visiting universal is great a free shuttle is giving complementary service every hour.

The hotel offers a free shuttle to Universal which was very convenient to us.

Very handy for short walk to universal, free shuttle available

Although there was a free shuttle service to Universal Studios, we opted to walk, as it's only 15 minutes, and gave us the flexibility to leave when we wanted to.

but the phone system kept looping and ringing busy, so we had to go downstairs.

The main lobby never answered the phone even when they gave us a different number, they security treated us really badly, and the employees were rude to us, they didnt try to look for something i lost and said smart comments about the situation and the pool people were rude to me and my family, and also was rude to another person because they said that they didnt know about an id that was missing

Staff also difficult to get hold of on the phone as couldn't get anyone to answer on numerous occasions.

We were just told “we’ll call you back” and then hung up.

I spent nearly two hours on the phone over the course of two days trying to get this resolved and am still waiting to hear from the manager of the hotel.

The cleaners didn’t always dust well as often found dust on the phone and lamps after they had been in, and on one occasion rubbish was left in the room.

Our on phone chat with the hotel ranged from a mildly hostile representative who suggested that I "not go into my bank in person" to speak with them about the illegal charge on my bank statement from the hotel.

The phone in the room never successfully dials out from to the operator or reception.

My husband finally went down there and the front desk attendant was playing with his phone with ear buds on (That’s why he didn’t hear the phone ring).

Called front desk and after 4 minutes of ringing and no answer I finally called the 800 number for reservations and got transferred to the front desk where someone answered.

The floor outside the bathroom was wet the entire time and we had difficulty operating the shower also the phone in the room did not work.

No answer after at least 10 minutes of calling,  back downstairs to wait in line again!!!!!

He said he would check on it, I said I'd call back in an hour.

Now if they could just learn to answer their phones.

Finally he gets a different manager on the phone and apologized and said of course apologized and said the director of front office  would call me the next day and gave his card his name is Julio Cruz , and wouldn’t you know he never called.

It was time to call the front desk to see what could be done to remedy the situation.

The desk staff had attitudes that left you wondering if you did something wrong by telling them that water was spraying across the bathroom and they never answered the phone.

When I tried to call the front desk about the problems, no one answered.

The room smelled bad and didn’t appear clean in some spots.

When I opened the door so the room, the smell of mold was prevalent.

Smelled horrible and then it was masked with tons of chemicals trying to cover the horrible smell.

Went to complain about the terrible smell in the room and a different staff member huffed at me and just allocated a new room without comment, second room also smelt terrible.

Then our room smelled like mild and the tv and ac did not work and when trying to call the front desk it was busy or no one answered even letting it ring for a LONG time!!!

The room had a terrible mildew smell that we could not mask.

It had a stale Smokey smell and I believe someone spilled a bunch of beer on the floor.

From the start our room very smelled badly (of sewage), dirty sheets were found and the air con unit smelled greatly when turned on.

The hotel rooms and halls are old, dirty, spells like mold and mildew.

Walked into no wash clothes, no ice bucket, one roll of toilet paper, and make up stains on the comforter, and the room smells like moth balls.

Dented  fridge, beat up furniture, 1 small trash can, only 1 tiny bar of soap to use for washing hands and showering, no shampoo, only conditioner, lumpy floor, view of abandoned looking building, non-working exterior card readers, missing lock in bathroom, broken mirror frame, gaps in receptacles and non working plugs, black mold in toilet, slow check in, no bedding on pull out and non working safe.

The room had an odd smell not sure if this is the cleaning products or the fact there are no opening windows?

A fire alarm left us moving down emergency stairways at 2am in the morning inky to find emergency stairways with beer bottles and boxes and other obstacles not to mention the reek of urine.

Dirty and disgusting garbage left in hallway because of no housekeeping came to clean the rooms for four days that I stayed there.

The Bathroom had a musty stench, small and very outdated.

This hotel is in a great location, across the street from Universal and right off of I-4.

You are directly across the street from Universal Orlando and the property is also a Universal Partner Hotel, which allows them to offer extra benefits to their guest, or allowing guest to book as part of a vacation package with Universal Orlando.

I loved the fact that we were right across the street from Universal Studios and it was just a brisk walk away.

There are multiple IHG properties in town, with a fantastic Holiday Inn Express literally a few steps up the street from this nightmare.

I have stayed here well over a dozen times as it is conveniently located across the street from Universal and it just keeps going downhill.

but the best part was tgi Friday is literally connected to the hotel and universal is across the street.

I was so impressed that we could actually walk across the street to Universal studios.

This hotel is truly just across the street from Universal Parks.

Great stay, price is right and across the street from Universal studios.

There is a Publix grocery store and some fast food restaurants not far down the street.

We used the kitchen for breakfast and snacks  after shopping at the local Publix about a five minute drive down the street.

There is a Walgreens, Golden Corral, Burger King, and Mcdonald's just across the street.

But for the price and the convenience  of this being across the street for universal I would definitely  come back.

I noticed a Hilton across the street, and by the convention center there is a Marriot.

It’s directly across the street from Universal Studios.

Great location across the street (literally) from Universal Studios.

The location is very good; across the street from Universal.

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