Search Result for “Continue our travels“ in Orlando

09/20/2021

It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

When you take the shuttle, you have to go through the main City Walk security, which is similar to the airport with regards to crowds and how stressful it is.

09/07/2021

The water taxi was super convenient to transport back and forth to City Walk and Universal.

08/13/2021

The hotel is in a prime location very close proximity to the parks and city walk.

08/08/2021

Convenient quick water taxi ride to Universal theme parks including City Walk.

09/30/2021

Further, when making the booking, there's NO warning of that absurd fee for receiving an envelop.

09/23/2021

We are paying to stay there so why do we have to pay to park there?

09/18/2021

Overall the experience has left a bad taste in my mouth about the property and I know there is better hotels for a similar price with quality customer service throughout their ENTIRE management staff.

09/17/2021

We are at the restaurant the food was just OK and a little over priced.

09/09/2021

It’s over price the cleaning staff doesn’t clean the room the right way I had to call 3 times and go to the front desk and they still didn’t get the job done!

09/25/2021

My husband and I will definitely be back soon as we travel to Orlando Florida at least 2-3 times a year.

09/20/2021

It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

08/13/2021

When traveling I stay at nicer hotels, tried this one because it was close to the parks and they offered early admission.

08/02/2021

We spent 3 days at Universal and our 2 travels days hanging at the pool at the resort.

07/30/2021

I usually don’t travel this time of year to Universal as I know it is busier,

09/28/2021

Great room , amazing customer service, great food, water taxi awesome, overall a stay couldn’t be any better .

09/27/2021

So close to parks, just a water taxi ride away.

09/26/2021

Convenience of the water taxi is superb, and overall atmosphere well exceeds expectations.

09/25/2021

The water taxi inside the parks.

09/20/2021

We took the water taxi most of the time,

09/20/2021

It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

Sapphire Falls has their own metal detector and bag scanner on the dock, and it is such a relaxing experience getting to and from the parks by boat!!

09/05/2021

Jumped on the boat and right there at the entrance to the parks.

09/05/2021

The best thing about this hotel is that it was easily accessible via an on-location boat to Universal Studios.

08/19/2021

This was an amazing resort, the staff the rooms, the food, the pool, The CityWalk, the boat ride, the restaurants… I could go on and on

09/06/2021

People are there to get you bags( walk in the door to your left bell service is ready ) They said people were rude.

08/06/2021

Sliding Barn door to bathroom in room.

08/02/2021

the restaurants both on site and in parks are VERY expensive, so we ended up Door Dashing in most out meals to save money.

07/29/2021

The bathroom had a barn door which we found a bit clunky and cumbersome.

07/17/2021

Our sons at 5:15 (next door was not cleaned) basically, the attitude is take it or leave it.

09/20/2021

Extra charge for the gel for doing manicure, didn’t tell us ahead of time which is not good.

09/20/2021

When ask about a refund for the difference I was told that I need to contact AMEX TRAVEL.

08/31/2021

Only issue was that the parking garage exit was unattended all weekend allowing people to come and go without paying yet we were charged because we were staying in the hotel.

08/20/2021

Parking is expensive, $100 for a 2 night stay as they charge for the day of checkout.

08/17/2021

It was the only part of the hotel that lived up to its billing,

09/22/2021

I really appreciated the tv in the bathroom and the motion sensing night lights under furniture, very fancy.

08/21/2021

Everything looked clean and well taken care of.My bathroom had a TV behind the mirror.

08/11/2021

Room was obviously sanitized, My room had a TV in the bathroom mirror which seemed excessive

08/08/2021

Loved the super huge tub and tv in the mirror.

07/25/2021

The bathroom mirror have tv!

09/28/2021

Great place when in for a convention and then stay for some much needed vacation afterwards.

09/26/2021

Stayed at this hotel for a business convention.

09/16/2021

As someone that has attended many large conferences and conventions I have seen the good, the bad and the ugly when it comes to facilities.

09/07/2021

Can't wait for next year's convention!

08/21/2021

This is a large convention hotel that is very busy,

09/29/2021

I love the 24/7 market, super convenient for business travelers who work odd hours.

09/25/2021

The Bartenders at the bar were fantastic as were the people behind the counter at the "Market" restaurant and the Italian Restaurant (I can't remember the name.

09/20/2021

They manage to maintain a quality product whilst navigating the requirements of health and safety in the post covid 19 market.

09/19/2021

There’s a market where you can get a snack at 1:00am if you’re jet lagged.

09/14/2021

They have market that works 24/7 which is really great.

09/29/2021

I love the 24/7 market, super convenient for business travelers who work odd hours.

09/18/2021

This is an excellent hotel option in Orlando for business, fun and/or family travel.

08/17/2021

With the world opening back up slowly travelers need a great experience to come out of the isolation.

08/08/2021

The gym is the largest I have seen, and the pool areas were wonderful for the kids traveling with us.

08/08/2021

but we booked thru a third-party on our employee travel system.

09/18/2021

A few small hiccups: I wish someone had given me an orientation on resort fee and what was included.

09/07/2021

Very crowed main pool, second pool had no shade and exorbitant prices on everything in addition to the resort fees and various taxes.

08/31/2021

I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

Did not like self parking fee and location as we had to walk with bags to main building.

08/30/2021

One thing if you plan to eat & drink at the hotel make sure to have plenty of money to spend, I feel that was overpriced even for the area!

09/20/2021

From the first encounter with a valet parking attendant to a later encounter with Said, a room service attendant, in the elevator.

09/08/2021

You are probably better off going with self parking instead of valet parking.

09/04/2021

I didn’t like the distance to walking to the parking garage and the only casual restaurant was closed.

08/31/2021

I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

Did not like self parking fee and location as we had to walk with bags to main building.

08/10/2021

When we go through the gift shop or pass by staff on property, they look away, stare at their phone, or completely disregard our presence.

08/08/2021

I did have to call housekeeping twice when housekeeping didn't come to the room on the scheduled days

07/25/2021

N/A

07/20/2021

The direct to door check in feature on your phone is handy -

06/29/2021

It took 6 days & 6 phone calls for them to finally clean our room.

09/04/2021

Pool is nice swamp by kids and adults.

08/26/2021

Stayed for 2 nights mainly so my kids could see the Cars and Little stuff on the grounds.

08/20/2021

It is really nice to have the extra full bath when traveling with 4 kids.

08/17/2021

Got my sons first Disney visit

08/09/2021

We got back to the hotel and my son needed recovery time due to heat exhaust.

08/20/2021

Our first trip we stayed in Finding Nemo, our second trip the Lion King and our third trip Cars.

07/20/2021

I recommend the Cars or Finding Nemo buildings - they are close to the main pools, lobby, buses and dining.

04/20/2021

The decor on the Finding Nemo buildings were so vibrant.

03/04/2021

The Lion King and Finding Nemo areas were also amazingly beautiful.

01/18/2021

We had book a Little Mermaid room and before we left, I noticed we were upgraded to a Finding Nemo Family Suite!! Yay!!

08/10/2021

We've had people knock on the door asking when they can do a visual check of the room while the occupied sign is up.

08/08/2021

While they are not necessary they are certainly useful because they can be used to open your door, make purchases, and be used for your park admission.

08/01/2021

We left for the day to Disney and came back to sheets laid at the front door and still dirty sheets on the beds.

07/25/2021

We even had a housekeeping staff open our door letting an elderly man and his dog in our room when he became lost.

07/20/2021

You don't even have to break down your stroller if it fits through the door.

08/20/2021

It is really nice to have the extra full bath when traveling with 4 kids.

08/10/2021

This trip was very special to us because it has been her dream to visit Walt DisneyWorld one day, and with our personal circumstances, we don't know when we can travel again for a while.

08/08/2021

It is an absolute time saver and the best way to travel.

08/07/2021

Our Disney Travel Consultant recommended this property as well as the Nemo family suites.

08/04/2021

but did not use the table bed, just the pull out couch and big bed and the baby slept in her travel bassinet.

08/07/2021

Our Disney Travel Consultant recommended this property as well as the Nemo family suites.

07/20/2021

We stayed in a Cars family suite.

06/30/2021

We stayed in a Cars family suite, which was close to both the lobby/food court and the Skyliner.

06/19/2021

The cars family suites were perfect for our group.

04/20/2021

A family suite is great especially with a second bathroom.

02/01/2021

This resort is great location to SeaWorld, Benihana Disney Springs and much more!!

04/20/2020

Full kitchen, nice sized room, perfect location close to Seaworld.

02/17/2020

I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

12/21/2019

He even answered our questions about SeaWorld.

11/11/2019

Location wise was pretty good if you have a car, and there is a courtesy shuttle bus to Disney, SeaWorld and Universal.

05/11/2021

Over the years traveling to Orlando, I have stayed at Floridays on multiple occasions.

03/14/2021

Obviously, it’s nice to have extra space - when traveling with kids .

03/02/2021

My wife and I travel alot and have stayed at various hotels, expensive and cheap ones.

02/18/2021

N/A

01/23/2021

Next time we travel we will definitely stay at Floridays and we hope she's working that day.

09/09/2021

The smell of marijuana is everywhere.

09/06/2021

Upon waking the next morning we recognize there is visible mold on all of the cabinets, light fixtures, walls, etc….

08/24/2021

Numerous patches of mold (not mildew) in the bathroom.

08/09/2021

On the last morning, we noticed the smoke alarm was missing from the master bedroom and we notified the front desk as we checked out. 7.

07/23/2021

It's DISGUSTING to look at the sheets on your bed and see yellow stains!

08/09/2021

Stocking of plates and utensils was not even up to 1/2 the quantity indicated on the inventory list on the cabinet door.

07/23/2021

My master room electric did not work for a few days the bathroom door was jammed and you would get locked in.

05/11/2021

None of the doors in the room latched, save for the main door to the outside; even if the thumb locks were engaged, you could not get a single door to close completely.

04/14/2021

The refrigerator door was all banged in, holes in walls and kitchen island, tears in curtains.

04/04/2021

but the negatives out weigh the benefits (leaky dishwasher, sliding patio door is jammed, $40 charge for daily room cleaning services, uncomfortable beds/pillows, and outdated furniture).

09/28/2021

Apart from the obvious benefits of close to theme parks & shopping, the absolute best part of Floridays is the staff like Brittany Teller Grof 😍🥰 We've always been treated as family rather than guests ( especially brilliant when you have 2 children !)

09/01/2021

The hotel is just about 15 minutes from theme parks which is a plus.

05/11/2021

It is still a good place to relax by the pool after a long day at the theme parks, provided, of course, you can find a spot with the number of people who are traveling these days.

10/07/2020

Every time I go to visit the Orlando theme parks, my family and I stay at this resort.

02/17/2020

I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

08/09/2021

but the entire unit did not appear to have been properly cleaned.

07/31/2021

This is a resort that does not have daily housekeeping or room service.

07/23/2021

Housekeeping and their engineers were never available and it really made our stay interesting

07/19/2021

but figured that it was from the cleaning crew that just left.

07/09/2021

When brought to the attention of guests services, we were told that they would use this as a training opportunity and how he has to pay $15/hr for housekeeping.

02/17/2021

The price was great for a 3 bedroom condo. 2.

07/15/2020

Booked the 2 bedroom condo at Floridays Resort.

12/27/2019

This resort has 2 & 3 bedroom condo style apartments with a full kitchen.

12/22/2019

Great choice two bedroom condo located just minutes from the themed parks.

12/22/2019

We stayed in a two bedroom condo that had two full bathrooms, a fully stocked kitchen with a big island, and a large living area.

09/27/2021

Rooms at the Royal Pacific were comfortable and clean, helpful and friendly staff, we enjoyed the pool 3 nights out of our 5 night stay, water taxi was a great and efficient way to get to the theme parks (Studios and Islands).

09/26/2021

You can either walk or take the water taxi which the kids absolutely loved.

09/26/2021

The water taxi was a huge convenience,

09/23/2021

Water taxi is cool, access to Parks is good too.

09/22/2021

I loved having the taxi boat option

09/29/2021

That she was given the power by the team to only offer a small rate reduction for an absolutely horrible RESORT stay.

09/23/2021

Drinks by the pool are expensive %18 mandatory tip, and very weak, my wife doesn't drink alcohol very often and she didn't get a buzz after drinking a couple of mixed drinks.

09/20/2021

The game room was open (have to pay for tokens to play though).

09/19/2021

In saying that, For the price, the food should’ve been better.

09/18/2021

We paid for a Club Level room.

08/27/2021

I like to travel and stay first class and my pet should be able to do the same why should I get penalized because I am travailing with my pet?? ?

08/19/2021

I was traveling with my daughter and her friend who are 18 and this is their long awaited Graduation trip!

08/13/2021

We travel constantly & are well aware of the impacts current staffing challenges have had on the hospitality industry.

07/11/2021

Definitely consider this hotel if you are traveling to Universal Studios:1) proximity to US, IOA, City Walk; 2) express passes included in your star.

06/06/2021

We spent 4 days at the resort, traveling to each of the Universal parks.

09/27/2021

I would eat at city walk over the resort any day.

09/23/2021

but the bus is convenient or it’s about a 10 minute walk to City Walk.

09/21/2021

The hotel was very clean and we loved how close it was to the parks and city walk.

09/18/2021

The perks alone at this hotel (unlimited fast pass at Universal and Islands, early park admission, dedicated park entrances for hotel guests, plus boat rides to City Walk) made it worth it to star here.

09/12/2021

You go thru screening to get into City Walk before getting on the boat or at the end of the walking path near Margaritaville.

09/27/2021

Proximity and benefits for Universal Parks were great!

09/23/2021

Undoubtably our favorite option when attending Universal.

09/23/2021

we have been coming to Universal since 2002.

09/20/2021

We've been staying onsite at the different universal hotels for the last 6 years and 2021 was our first time at the Royal Pacific Resort.

09/19/2021

We can't wait for our next trip to Universal as well as our next stay with Loews!

09/28/2021

but were woken up early a few times with the cleaning people yelling up and down the halls to each other.. At one point they knocked on our door and then immediately came in the room before I could even stand up.

09/23/2021

The cleaning could be 100% better.

09/18/2021

However, housekeeping left opened shower gel and shampoo from former guests in the shower, there was no light housekeeping as promised by the front desk, and there were honey ants each morning at the bathroom sink.

09/13/2021

The rooms are not cleaned well.

09/11/2021

Our room was not cleaned properly either.

09/09/2021

The pool area looked very nice

08/18/2021

The pool area was fantastic, lots of games, and even a hot tub on a little island in the middle. 10.

08/12/2021

Pool area is nice.

06/24/2021

nice pool area with things the children can do.

06/15/2021

The pool area is nice, the water was warm on Sunday they had a DJ at the pool with some activities which was a really nice touch.

09/08/2021

N/A

08/08/2021

I made my reservation over the phone and spoke with FRANCHESKA in reservations.

07/10/2021

I wasted almost three day out of six calling Jetblue.

07/07/2021

The room had things about it that were not acceptable - linens did not smell clean, rough towels, no instructions on ice machine, no one answered the phone (no operator) no one.

07/04/2021

The second thing had to do with the telephones.

07/21/2021

1 bedroom suite was amazing, full kitchen with a nice view of the pool onnthe first floor.

03/14/2021

Atmosphere is amazing, food is good, staff is very friendly, the area is nice, room/ pool view is great, very kid friendly hotel, pool is nice and has free games, along with servers that take your order poolside.

12/28/2020

My wife and I had booked a pool view, 1 bedroom suite.

12/21/2020

We had a great room with no views to the pool (meaning quiet during the day) and two balconies.

10/29/2020

We had a pool view and it included a balcony which was awesome to relax out on in the mornings and late nights.

08/18/2021

We did get double charged before our stay

07/10/2021

I was supposed to get a credit upon checking out.

07/09/2021

Well, I WAS charged nightly fees that were not refundable.

07/03/2021

but was charged again by the night shift.

06/27/2021

I was double-charged for the water in the rooms and STILL haven't received my credit back.

09/18/2021

he was so sweet and positive, especially after my long day of traveling - he totally changed my spirit around.

06/14/2021

I appreciated having a refrigerator and microwave when traveling with kids.

05/29/2021

We booked a Disney package through Costco travel, and were very pleased with every aspect of our stay!

05/08/2021

We were told by costcos travel that this hotel was better because of the room bathrooms and bed.

03/31/2021

As a very picky traveler, I can tell you exactly what this place can offer and what it cant.

07/09/2021

The food was delicious, staff very friendly, room clean and beautiful.

07/03/2021

Bar staff Brian was great and Clarissa at the front desk was extremely attentive and friendly.

06/14/2021

The staff was very friendly and tried to keep lines moving.

05/29/2021

The rooms were clean and spacious, the pool was beautiful, the food was good and reasonably priced, and the people were friendly - especially Esteban!

05/28/2021

Everyone was super friendly, the events were fun, the DJ was great.

08/12/2021

The central pool area between the room towers is terrific: spacious, well-maintained, and has two refreshment areas immediately adjacent.

08/04/2021

The pool area was large and clean.

07/17/2021

Steve Brown (out around the pool area) was amazing & made us feel so welcomed.

05/23/2021

Pool area was okay,

04/16/2021

The surroundings are lovely, the pool area was great,

09/09/2021

We stayed here traveling with 2 boys (6 &7) to go to Disney.

05/24/2021

Traveling with 5 girls, having the washer and dryer was also very helpful.

03/06/2021

I’ve done a lot of traveling pre Covid and have stayed at many hotels!

10/24/2020

Over all Caribe Royale is our number 1 destination in Orlando to travel to.

02/19/2020

There was a problem with my company travel agency’s payment of my room, Maria helped me for 2 hours to get it resolved.

09/09/2021

Parking at Disney is $45 per day, we could have taken the shuttle here

07/08/2021

The 20 a night for parking wasn't unreasonable to ask for

05/18/2021

The parking gate system is a real pain and does nothing.

05/04/2021

PARKING: $12.00 per day parking fee only to have to park either in a wooded area or a mile from your room because people who are not actually guests at the hotel can use the parking for events.

04/13/2021

There is no visitor parking.

09/09/2021

Breakfast is available at the on-site restaurant Tropicale you do have to pay for it.

08/17/2021

The amount I paid for this hotel was NOT worth it.

08/04/2021

Its bad business to adjust a nightly rate with out disclosing it.

07/12/2021

If you try to leave early, they charge an additional $50 fee

07/08/2021

We paid for a handicapped accesible room and never recieved.

09/09/2021

(This hotel does charge a parking fee also.)

07/15/2021

Then on top of that said we were a no show and still charged me.

07/12/2021

If you try to leave early, they charge an additional $50 fee

07/08/2021

but they charged a 200 a day deposit.

06/16/2021

The response I got from the lady in charge was “hmmmm that looks like paint”.

09/09/2021

Big hit with my kids!

08/05/2021

Our kids have grown up going there.

07/09/2021

From the superb service we received at checkin from Sophia, my 16 yr old daughter and I knew our stay would be special.

07/01/2021

Fabian was completely on top of EVERYTHING - assisting Kim and the other girls, bussing tables, taking orders, attending to guests.

06/28/2021

Even then I tried to make the best of this for my girls, after all it’s their vacation.

02/28/2021

Great location, really close to Disney Springs.

02/09/2021

Very nice hotel, comfortable and with excellent facilities, very close to the Disney parks, restaurants and shopping centers, 5 minutes from the Vineland Outlet.

01/06/2021

The hotel is in a great location And close to Disney.

12/31/2020

My girlfriend and family chose here because it was close to the Disney parks.

10/14/2020

Close to Disney, quick drive to Universal .

09/08/2021

Great location if you’re going to visit parks.

08/13/2021

It's very close to the parks (15 minutes walking), it has parking lot available and our room was perfect, with great beds, clean and private.

08/11/2021

but it had two or three runs to the park in the AM and three back in the PM with several other hotels.

08/09/2021

Shuttle in the morning was great & walking distance to park was awesome since rental cars were too pricey.

07/16/2021

I felt that the options for travel, walking 15 minutes or taking the scheduled time transportation shuttle to the parks was great!

09/20/2021

I unfortunately booked on the Hilton website which gave me the most expensive rate (unknown to me till a few days before).

09/16/2021

but costs more.

08/04/2021

The food was way over priced and was not great.

07/08/2021

You're getting less and paying normal prices.

07/06/2021

Get ready for DAILY “incidental fees,” parking fees (finding parking is terrible and you may have to walk a bit).

07/16/2021

I felt that the options for travel, walking 15 minutes or taking the scheduled time transportation shuttle to the parks was great!

06/29/2021

Just a reminder to travelers to review your final bill, my room was accidently charged for dining.

05/02/2021

Have fun and safe travels.

06/18/2020

I travel alot for business and it's not every stay that you find an employee who's willing to go the extra mile.

02/17/2020

N/A

09/11/2021

My room had a very bad musty smell in it and no matter what

07/27/2021

As soon as the doors open you smell mildew dirty wet carpet.

07/03/2021

This hotel is filthy and has terrible customer service.

06/15/2021

Although some reviewers mentioned bleach smell we only had it at the beginning.

06/07/2021

The room smelled of mildew which induced my asthma.

05/29/2021

The hotel is clean, well-kept, and very accessible to Universal Studios, City Walk, and Islands of Adventure.

03/21/2021

We did a day trip to Universal and as others had stated it's about a 15 minute walk to the entrance of Universal City Walk.

02/22/2021

Good: * very friendly front desk and allowed us to check in early * 20 minute walk to City Walk.

02/16/2021

It's conveniently located at the entrance to Universal and is a quick 3 minute car ride to the city walk entrance.

07/19/2020

She prepared us for our visit to the parks & gave us coupons to enjoy at City Walk.

07/02/2021

We choose to stay at this DoubleTree in Orlando due to it’s proximity to Universal Studios and because it was cheaper than staying on Disney property which was our ultimate destination for the week.

04/09/2021

Close to universal studios

11/10/2020

Location is perfect very close to Universal studios.

07/14/2020

Really close to the Universal Studios.

06/17/2020

Pro's: We stayed at this property last August to take advantage of their proximity to Universal Studios.

09/08/2021

Staff underwhelming very unfriendly at check in and bringing bags in from Valet - beware parking is $23-$29 per night depending on whether you Self Park or use valet

07/06/2021

Get ready for DAILY “incidental fees,” parking fees (finding parking is terrible and you may have to walk a bit).

07/06/2021

Hey doubletree why can’t you be stand up and honest and tell your customers they have to pay for parking when they book with you????????

06/25/2021

You have to pay for parking, which isn’t ideal.

06/07/2021

Not one time (including the parking lot).

08/03/2021

Each night we could hear the trash being emptied in the hallway outside as the janitor loudly banged the trash receptacle at about midnight, after we were in bed already.

07/24/2021

I read it was noisy, I literally heard nothing all night.

07/22/2021

Most nights the water level in the spa was almost below the filter line which made the jets splash.

07/18/2021

Children jumping above us off the beds, loud banging from people’s doors slamming constantly.

07/16/2021

N/A

07/24/2021

I travel quite a bit and I was delighted with my stay here.

07/15/2021

Forgot to leave a review so I'll do so now since it's the peak travel season.

06/15/2021

So, just be aware that you’ll pay a lot extra at these Disney area hotels if you book on a travel site than what you thought.

01/31/2021

I spent 2 hours on the phone with Disney as well as Costco Travel to correct Hilton's error.

02/24/2020

I think this hotel changed my mind of the way I like to travel.

09/24/2021

While this is likely the result of filthy and lazy past guests, it’s the responsibility of the hotel to take care of and prevent.

09/07/2021

The furniture was dusty and the sliding glass door to the balcony was filthy.

08/20/2021

Rooms are old, rough and smelly.

08/08/2021

but our room had a weird almost vomit type smell by the fridge.

07/29/2021

Some nasty stuff on the ceiling.

09/24/2021

The pool area was relatively clean

09/23/2021

!Pool area makes it worth staying!

09/19/2021

The food at shades was good and convenient to enjoy at the pool area.

09/16/2021

Great view, the pool area was amazing!

08/23/2021

The pools area is Lovely and we enjoyed the lazy River.

09/25/2021

Also, hotel is close to Disney Springs

09/24/2021

We selected this location due to its proximity to Disney springs

09/07/2021

The bed was comfortable and the hotel is very close to Disney Springs

09/05/2021

Good for a short weekend and perfect for people who want to be close to Disney springs!

09/04/2021

Very close to Disney springs and easy walking distance.

09/24/2021

This helped as the prices are typically steep around the Orlando parks area .

09/18/2021

Arrived five hours earlier than check in and they still gave us a room immediately and let us put our things away so that we can get over to the Disney park.

09/06/2021

Their bfast was decent and allows for quick pick up if you are trying to head out to the parks.

08/27/2021

Beautiful pool, friendly staff, easy access to Disney Springs and the parks.

08/23/2021

There is bus service to the Disney parks daily.

09/24/2021

Bathrooms are older tub style with curtain, and a bit dungeonious.

09/19/2021

The room is ok and the bathroom needs to be updated.

09/16/2021

The water pressure,

08/23/2021

The only real complaint was the smaller bathroom size and that we didn’t have hot water on a couple of occasions.

07/22/2021

The shower did not drain due to hair clogs.

09/16/2021

Now, the store on the first floor is slightly overpriced.

09/06/2021

but they do charge a daily fee.

08/24/2021

For the price of the room, this should not have been an issue.

08/20/2021

Not worth the price when there are nicer hotels for half the cost in the area.

08/08/2021

Strike 4 Lastly, when we checked in they asked if I had a car (parking costs $22/day) which we didn't.

07/07/2021

The location is close to everything, and is only 5 miles from Universal.

06/13/2021

The hotel is 12 min from universal.

05/21/2021

Great location for Universal Park.

09/13/2020

The hotel is within 10 minutes to Disney or universal and next to sea world.

02/13/2020

The property has everything you need, included tremendous service across the board, and is only a short drive from the theme parks (we went back and forth between Universal and Disney almost every day with no issues-- 15 min or less).

09/15/2021

Pool area was very nice

09/13/2021

We loved that the pool area was open late.

08/24/2021

The pool area and pool bar/snacks are nice.

08/22/2021

Overall the hotel was exceptionally clean, and pool areas and gardens were very well maintained.

07/11/2021

We love the pool area.

09/26/2021

however, other members of my party who were staying under the exact same booking using the exact same card were allowed to do so.

08/24/2021

There’s only one thing I did not appreciate, and that was that I was charged more for a one night than I paid for my entire stay.

07/12/2021

However, housekeeping was nearly non-existent, I was overcharged (but refunded through customer service) for parking, service at the pool and the bell service were both slow.

06/01/2021

Be advised if you use it they will charge again and more in authorizations.

05/18/2021

Over charged for a lot of items a lot of hidden fees.

06/15/2021

My kids love the lazy river and water slide.

05/09/2021

Great pool, water slide and lazy river.

04/07/2021

The water slide is actually really fun as well.

03/07/2020

Great pool, water slides en lazy river for the whole family.

02/26/2020

Outstanding hotel that has it ALL including a lazy river, water slide, and a spectacular staff that go above and beyond to make you feel welcome and special!

09/15/2021

but Parking & Wifi was expensive and Spencers was closed.

09/03/2021

Food is very pricey.

08/27/2021

This particular resort was twice as much because they charge a resort fee, so I was expecting a resort experience.

08/24/2021

There’s only one thing I did not appreciate, and that was that I was charged more for a one night than I paid for my entire stay.

08/22/2021

(Not sure if problem is lack of staff or a way to cut costs.)

09/21/2021

Looking forward to continued travel with Hilton.

06/01/2021

I will say we do give you plenty of time with those ridiculous elevators 😂 equate 20 minutes travel time from room to pool.

04/29/2021

To consider the pandemic has restricted travel, it was delightful to feel normal again, and the staff was so accommodating.

09/20/2020

Our kids are 4 and six ( and our travel buddies also have kids 4 and 6) .

12/25/2019

but this information would be important to me as a frequent traveler, Hilton status holder, and mother who values feeding the kids (for "free").

09/26/2021

And finally, the self-parking situation is pretty sorry too.

09/15/2021

but Parking & Wifi was expensive and Spencers was closed.

07/28/2021

They just need to have a better food selection, shuttles to take you to parks, more security staff at night when/if there are room issues, and train the front desk team at night to be pleasant.

07/12/2021

However, housekeeping was nearly non-existent, I was overcharged (but refunded through customer service) for parking, service at the pool and the bell service were both slow.

06/01/2021

They charge resort and parking.