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6601 Adventure Way, Orlando, FL 32819-7602

Loews Sapphire Falls Resort At Universal Orlando

4.5

1594 reviews

Trip advisor
travel
continue
taxi
city walk
boat

09/20/2021

-

It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

-

When you take the shuttle, you have to go through the main City Walk security, which is similar to the airport with regards to crowds and how stressful it is.

09/07/2021

-

The water taxi was super convenient to transport back and forth to City Walk and Universal.

08/13/2021

-

The hotel is in a prime location very close proximity to the parks and city walk.

08/08/2021

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Convenient quick water taxi ride to Universal theme parks including City Walk.

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09/30/2021

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Further, when making the booking, there's NO warning of that absurd fee for receiving an envelop.

09/23/2021

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We are paying to stay there so why do we have to pay to park there?

09/18/2021

-

Overall the experience has left a bad taste in my mouth about the property and I know there is better hotels for a similar price with quality customer service throughout their ENTIRE management staff.

09/17/2021

-

We are at the restaurant the food was just OK and a little over priced.

09/09/2021

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It’s over price the cleaning staff doesn’t clean the room the right way I had to call 3 times and go to the front desk and they still didn’t get the job done!

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09/25/2021

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My husband and I will definitely be back soon as we travel to Orlando Florida at least 2-3 times a year.

09/20/2021

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It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

08/13/2021

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When traveling I stay at nicer hotels, tried this one because it was close to the parks and they offered early admission.

08/02/2021

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We spent 3 days at Universal and our 2 travels days hanging at the pool at the resort.

07/30/2021

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I usually don’t travel this time of year to Universal as I know it is busier,

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09/28/2021

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Great room , amazing customer service, great food, water taxi awesome, overall a stay couldn’t be any better .

09/27/2021

-

So close to parks, just a water taxi ride away.

09/26/2021

-

Convenience of the water taxi is superb, and overall atmosphere well exceeds expectations.

09/25/2021

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The water taxi inside the parks.

09/20/2021

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We took the water taxi most of the time,

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No reviews

09/20/2021

-

It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

-

Sapphire Falls has their own metal detector and bag scanner on the dock, and it is such a relaxing experience getting to and from the parks by boat!!

09/05/2021

-

Jumped on the boat and right there at the entrance to the parks.

09/05/2021

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The best thing about this hotel is that it was easily accessible via an on-location boat to Universal Studios.

08/19/2021

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This was an amazing resort, the staff the rooms, the food, the pool, The CityWalk, the boat ride, the restaurants… I could go on and on

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09/06/2021

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People are there to get you bags( walk in the door to your left bell service is ready ) They said people were rude.

08/06/2021

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Sliding Barn door to bathroom in room.

08/02/2021

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the restaurants both on site and in parks are VERY expensive, so we ended up Door Dashing in most out meals to save money.

07/29/2021

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The bathroom had a barn door which we found a bit clunky and cumbersome.

07/17/2021

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Our sons at 5:15 (next door was not cleaned) basically, the attitude is take it or leave it.

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(407) 641-2224

9801 International Drive, Orlando, FL 32819-8104

Hyatt Regency Orlando

4.4

950 reviews

Trip advisor
travel
continue
convention center
market access
bathroom tv

09/20/2021

-

Extra charge for the gel for doing manicure, didn’t tell us ahead of time which is not good.

09/20/2021

-

When ask about a refund for the difference I was told that I need to contact AMEX TRAVEL.

08/31/2021

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Only issue was that the parking garage exit was unattended all weekend allowing people to come and go without paying yet we were charged because we were staying in the hotel.

08/20/2021

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Parking is expensive, $100 for a 2 night stay as they charge for the day of checkout.

08/17/2021

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It was the only part of the hotel that lived up to its billing,

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09/22/2021

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I really appreciated the tv in the bathroom and the motion sensing night lights under furniture, very fancy.

08/21/2021

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Everything looked clean and well taken care of.My bathroom had a TV behind the mirror.

08/11/2021

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Room was obviously sanitized, My room had a TV in the bathroom mirror which seemed excessive

08/08/2021

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Loved the super huge tub and tv in the mirror.

07/25/2021

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The bathroom mirror have tv!

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09/28/2021

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Great place when in for a convention and then stay for some much needed vacation afterwards.

09/26/2021

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Stayed at this hotel for a business convention.

09/16/2021

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As someone that has attended many large conferences and conventions I have seen the good, the bad and the ugly when it comes to facilities.

09/07/2021

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Can't wait for next year's convention!

08/21/2021

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This is a large convention hotel that is very busy,

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No reviews

09/29/2021

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I love the 24/7 market, super convenient for business travelers who work odd hours.

09/25/2021

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The Bartenders at the bar were fantastic as were the people behind the counter at the "Market" restaurant and the Italian Restaurant (I can't remember the name.

09/20/2021

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They manage to maintain a quality product whilst navigating the requirements of health and safety in the post covid 19 market.

09/19/2021

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There’s a market where you can get a snack at 1:00am if you’re jet lagged.

09/14/2021

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They have market that works 24/7 which is really great.

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09/29/2021

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I love the 24/7 market, super convenient for business travelers who work odd hours.

09/18/2021

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This is an excellent hotel option in Orlando for business, fun and/or family travel.

08/17/2021

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With the world opening back up slowly travelers need a great experience to come out of the isolation.

08/08/2021

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The gym is the largest I have seen, and the pool areas were wonderful for the kids traveling with us.

08/08/2021

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but we booked thru a third-party on our employee travel system.

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09/18/2021

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A few small hiccups: I wish someone had given me an orientation on resort fee and what was included.

09/07/2021

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Very crowed main pool, second pool had no shade and exorbitant prices on everything in addition to the resort fees and various taxes.

08/31/2021

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I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

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Did not like self parking fee and location as we had to walk with bags to main building.

08/30/2021

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One thing if you plan to eat & drink at the hotel make sure to have plenty of money to spend, I feel that was overpriced even for the area!

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09/20/2021

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From the first encounter with a valet parking attendant to a later encounter with Said, a room service attendant, in the elevator.

09/08/2021

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You are probably better off going with self parking instead of valet parking.

09/04/2021

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I didn’t like the distance to walking to the parking garage and the only casual restaurant was closed.

08/31/2021

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I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

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Did not like self parking fee and location as we had to walk with bags to main building.

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(407) 305-2491

1850 Animation Way Lake Buena Vista, Orlando, FL 32830-8400

Disney's Art of Animation Resort

4

946 reviews

Trip advisor
travel
continue
finding-nemo
family suite
kid friendly

08/10/2021

-

When we go through the gift shop or pass by staff on property, they look away, stare at their phone, or completely disregard our presence.

08/08/2021

-

I did have to call housekeeping twice when housekeeping didn't come to the room on the scheduled days

07/25/2021

-

N/A

07/20/2021

-

The direct to door check in feature on your phone is handy -

06/29/2021

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It took 6 days & 6 phone calls for them to finally clean our room.

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No reviews

09/04/2021

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Pool is nice swamp by kids and adults.

08/26/2021

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Stayed for 2 nights mainly so my kids could see the Cars and Little stuff on the grounds.

08/20/2021

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It is really nice to have the extra full bath when traveling with 4 kids.

08/17/2021

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Got my sons first Disney visit

08/09/2021

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We got back to the hotel and my son needed recovery time due to heat exhaust.

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08/20/2021

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Our first trip we stayed in Finding Nemo, our second trip the Lion King and our third trip Cars.

07/20/2021

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I recommend the Cars or Finding Nemo buildings - they are close to the main pools, lobby, buses and dining.

04/20/2021

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The decor on the Finding Nemo buildings were so vibrant.

03/04/2021

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The Lion King and Finding Nemo areas were also amazingly beautiful.

01/18/2021

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We had book a Little Mermaid room and before we left, I noticed we were upgraded to a Finding Nemo Family Suite!! Yay!!

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08/10/2021

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We've had people knock on the door asking when they can do a visual check of the room while the occupied sign is up.

08/08/2021

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While they are not necessary they are certainly useful because they can be used to open your door, make purchases, and be used for your park admission.

08/01/2021

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We left for the day to Disney and came back to sheets laid at the front door and still dirty sheets on the beds.

07/25/2021

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We even had a housekeeping staff open our door letting an elderly man and his dog in our room when he became lost.

07/20/2021

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You don't even have to break down your stroller if it fits through the door.

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08/20/2021

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It is really nice to have the extra full bath when traveling with 4 kids.

08/10/2021

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This trip was very special to us because it has been her dream to visit Walt DisneyWorld one day, and with our personal circumstances, we don't know when we can travel again for a while.

08/08/2021

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It is an absolute time saver and the best way to travel.

08/07/2021

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Our Disney Travel Consultant recommended this property as well as the Nemo family suites.

08/04/2021

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but did not use the table bed, just the pull out couch and big bed and the baby slept in her travel bassinet.

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08/07/2021

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Our Disney Travel Consultant recommended this property as well as the Nemo family suites.

07/20/2021

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We stayed in a Cars family suite.

06/30/2021

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We stayed in a Cars family suite, which was close to both the lobby/food court and the Skyliner.

06/19/2021

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The cars family suites were perfect for our group.

04/20/2021

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A family suite is great especially with a second bathroom.

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(855) 261-2798

12562 International Drive, Orlando, FL 32821-6946

Floridays Resort Orlando

4.6

612 reviews

Trip advisor
travel
continue
theme park
seaworld
apartment suite

02/01/2021

-

This resort is great location to SeaWorld, Benihana Disney Springs and much more!!

04/20/2020

-

Full kitchen, nice sized room, perfect location close to Seaworld.

02/17/2020

-

I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

12/21/2019

-

He even answered our questions about SeaWorld.

11/11/2019

-

Location wise was pretty good if you have a car, and there is a courtesy shuttle bus to Disney, SeaWorld and Universal.

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05/11/2021

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Over the years traveling to Orlando, I have stayed at Floridays on multiple occasions.

03/14/2021

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Obviously, it’s nice to have extra space - when traveling with kids .

03/02/2021

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My wife and I travel alot and have stayed at various hotels, expensive and cheap ones.

02/18/2021

-

N/A

01/23/2021

-

Next time we travel we will definitely stay at Floridays and we hope she's working that day.

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09/09/2021

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The smell of marijuana is everywhere.

09/06/2021

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Upon waking the next morning we recognize there is visible mold on all of the cabinets, light fixtures, walls, etc….

08/24/2021

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Numerous patches of mold (not mildew) in the bathroom.

08/09/2021

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On the last morning, we noticed the smoke alarm was missing from the master bedroom and we notified the front desk as we checked out. 7.

07/23/2021

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It's DISGUSTING to look at the sheets on your bed and see yellow stains!

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08/09/2021

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Stocking of plates and utensils was not even up to 1/2 the quantity indicated on the inventory list on the cabinet door.

07/23/2021

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My master room electric did not work for a few days the bathroom door was jammed and you would get locked in.

05/11/2021

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None of the doors in the room latched, save for the main door to the outside; even if the thumb locks were engaged, you could not get a single door to close completely.

04/14/2021

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The refrigerator door was all banged in, holes in walls and kitchen island, tears in curtains.

04/04/2021

-

but the negatives out weigh the benefits (leaky dishwasher, sliding patio door is jammed, $40 charge for daily room cleaning services, uncomfortable beds/pillows, and outdated furniture).

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No reviews

09/28/2021

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Apart from the obvious benefits of close to theme parks & shopping, the absolute best part of Floridays is the staff like Brittany Teller Grof 😍🥰 We've always been treated as family rather than guests ( especially brilliant when you have 2 children !)

09/01/2021

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The hotel is just about 15 minutes from theme parks which is a plus.

05/11/2021

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It is still a good place to relax by the pool after a long day at the theme parks, provided, of course, you can find a spot with the number of people who are traveling these days.

10/07/2020

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Every time I go to visit the Orlando theme parks, my family and I stay at this resort.

02/17/2020

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I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

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08/09/2021

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but the entire unit did not appear to have been properly cleaned.

07/31/2021

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This is a resort that does not have daily housekeeping or room service.

07/23/2021

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Housekeeping and their engineers were never available and it really made our stay interesting

07/19/2021

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but figured that it was from the cleaning crew that just left.

07/09/2021

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When brought to the attention of guests services, we were told that they would use this as a training opportunity and how he has to pay $15/hr for housekeeping.

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02/17/2021

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The price was great for a 3 bedroom condo. 2.

07/15/2020

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Booked the 2 bedroom condo at Floridays Resort.

12/27/2019

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This resort has 2 & 3 bedroom condo style apartments with a full kitchen.

12/22/2019

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Great choice two bedroom condo located just minutes from the themed parks.

12/22/2019

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We stayed in a two bedroom condo that had two full bathrooms, a fully stocked kitchen with a big island, and a large living area.

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6300 Hollywood Way At Universal Orlando Resort, Orlando, FL 32819-7614

Loews Royal Pacific Resort

4.3

1687 reviews

Trip advisor
travel
continue
universal
taxi
city walk

09/27/2021

-

Rooms at the Royal Pacific were comfortable and clean, helpful and friendly staff, we enjoyed the pool 3 nights out of our 5 night stay, water taxi was a great and efficient way to get to the theme parks (Studios and Islands).

09/26/2021

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You can either walk or take the water taxi which the kids absolutely loved.

09/26/2021

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The water taxi was a huge convenience,

09/23/2021

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Water taxi is cool, access to Parks is good too.

09/22/2021

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I loved having the taxi boat option

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09/29/2021

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That she was given the power by the team to only offer a small rate reduction for an absolutely horrible RESORT stay.

09/23/2021

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Drinks by the pool are expensive %18 mandatory tip, and very weak, my wife doesn't drink alcohol very often and she didn't get a buzz after drinking a couple of mixed drinks.

09/20/2021

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The game room was open (have to pay for tokens to play though).

09/19/2021

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In saying that, For the price, the food should’ve been better.

09/18/2021

-

We paid for a Club Level room.

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08/27/2021

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I like to travel and stay first class and my pet should be able to do the same why should I get penalized because I am travailing with my pet?? ?

08/19/2021

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I was traveling with my daughter and her friend who are 18 and this is their long awaited Graduation trip!

08/13/2021

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We travel constantly & are well aware of the impacts current staffing challenges have had on the hospitality industry.

07/11/2021

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Definitely consider this hotel if you are traveling to Universal Studios:1) proximity to US, IOA, City Walk; 2) express passes included in your star.

06/06/2021

-

We spent 4 days at the resort, traveling to each of the Universal parks.

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No reviews

09/27/2021

-

I would eat at city walk over the resort any day.

09/23/2021

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but the bus is convenient or it’s about a 10 minute walk to City Walk.

09/21/2021

-

The hotel was very clean and we loved how close it was to the parks and city walk.

09/18/2021

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The perks alone at this hotel (unlimited fast pass at Universal and Islands, early park admission, dedicated park entrances for hotel guests, plus boat rides to City Walk) made it worth it to star here.

09/12/2021

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You go thru screening to get into City Walk before getting on the boat or at the end of the walking path near Margaritaville.

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09/27/2021

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Proximity and benefits for Universal Parks were great!

09/23/2021

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Undoubtably our favorite option when attending Universal.

09/23/2021

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we have been coming to Universal since 2002.

09/20/2021

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We've been staying onsite at the different universal hotels for the last 6 years and 2021 was our first time at the Royal Pacific Resort.

09/19/2021

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We can't wait for our next trip to Universal as well as our next stay with Loews!

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09/28/2021

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but were woken up early a few times with the cleaning people yelling up and down the halls to each other.. At one point they knocked on our door and then immediately came in the room before I could even stand up.

09/23/2021

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The cleaning could be 100% better.

09/18/2021

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However, housekeeping left opened shower gel and shampoo from former guests in the shower, there was no light housekeeping as promised by the front desk, and there were honey ants each morning at the bathroom sink.

09/13/2021

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The rooms are not cleaned well.

09/11/2021

-

Our room was not cleaned properly either.

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(929) 207-1033

225 Celebration Pl, Celebration, Orlando, FL 34747-4601

Melia Orlando Celebration

4

485 reviews

Trip advisor
travel
continue
pool area
friendly
pool view

No reviews

09/09/2021

-

The pool area looked very nice

08/18/2021

-

The pool area was fantastic, lots of games, and even a hot tub on a little island in the middle. 10.

08/12/2021

-

Pool area is nice.

06/24/2021

-

nice pool area with things the children can do.

06/15/2021

-

The pool area is nice, the water was warm on Sunday they had a DJ at the pool with some activities which was a really nice touch.

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09/08/2021

-

N/A

08/08/2021

-

I made my reservation over the phone and spoke with FRANCHESKA in reservations.

07/10/2021

-

I wasted almost three day out of six calling Jetblue.

07/07/2021

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The room had things about it that were not acceptable - linens did not smell clean, rough towels, no instructions on ice machine, no one answered the phone (no operator) no one.

07/04/2021

-

The second thing had to do with the telephones.

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07/21/2021

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1 bedroom suite was amazing, full kitchen with a nice view of the pool onnthe first floor.

03/14/2021

-

Atmosphere is amazing, food is good, staff is very friendly, the area is nice, room/ pool view is great, very kid friendly hotel, pool is nice and has free games, along with servers that take your order poolside.

12/28/2020

-

My wife and I had booked a pool view, 1 bedroom suite.

12/21/2020

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We had a great room with no views to the pool (meaning quiet during the day) and two balconies.

10/29/2020

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We had a pool view and it included a balcony which was awesome to relax out on in the mornings and late nights.

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08/18/2021

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We did get double charged before our stay

07/10/2021

-

I was supposed to get a credit upon checking out.

07/09/2021

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Well, I WAS charged nightly fees that were not refundable.

07/03/2021

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but was charged again by the night shift.

06/27/2021

-

I was double-charged for the water in the rooms and STILL haven't received my credit back.

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09/18/2021

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he was so sweet and positive, especially after my long day of traveling - he totally changed my spirit around.

06/14/2021

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I appreciated having a refrigerator and microwave when traveling with kids.

05/29/2021

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We booked a Disney package through Costco travel, and were very pleased with every aspect of our stay!

05/08/2021

-

We were told by costcos travel that this hotel was better because of the room bathrooms and bed.

03/31/2021

-

As a very picky traveler, I can tell you exactly what this place can offer and what it cant.

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07/09/2021

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The food was delicious, staff very friendly, room clean and beautiful.

07/03/2021

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Bar staff Brian was great and Clarissa at the front desk was extremely attentive and friendly.

06/14/2021

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The staff was very friendly and tried to keep lines moving.

05/29/2021

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The rooms were clean and spacious, the pool was beautiful, the food was good and reasonably priced, and the people were friendly - especially Esteban!

05/28/2021

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Everyone was super friendly, the events were fun, the DJ was great.

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(844) 325-8770

8101 World Center Drive, Orlando, FL 32821-5408

Caribe Royale Orlando

4.3

1257 reviews

Trip advisor
travel
continue
disney-world proximity
pool area
kid friendly

08/12/2021

-

The central pool area between the room towers is terrific: spacious, well-maintained, and has two refreshment areas immediately adjacent.

08/04/2021

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The pool area was large and clean.

07/17/2021

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Steve Brown (out around the pool area) was amazing & made us feel so welcomed.

05/23/2021

-

Pool area was okay,

04/16/2021

-

The surroundings are lovely, the pool area was great,

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09/09/2021

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We stayed here traveling with 2 boys (6 &7) to go to Disney.

05/24/2021

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Traveling with 5 girls, having the washer and dryer was also very helpful.

03/06/2021

-

I’ve done a lot of traveling pre Covid and have stayed at many hotels!

10/24/2020

-

Over all Caribe Royale is our number 1 destination in Orlando to travel to.

02/19/2020

-

There was a problem with my company travel agency’s payment of my room, Maria helped me for 2 hours to get it resolved.

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09/09/2021

-

Parking at Disney is $45 per day, we could have taken the shuttle here

07/08/2021

-

The 20 a night for parking wasn't unreasonable to ask for

05/18/2021

-

The parking gate system is a real pain and does nothing.

05/04/2021

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PARKING: $12.00 per day parking fee only to have to park either in a wooded area or a mile from your room because people who are not actually guests at the hotel can use the parking for events.

04/13/2021

-

There is no visitor parking.

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09/09/2021

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Breakfast is available at the on-site restaurant Tropicale you do have to pay for it.

08/17/2021

-

The amount I paid for this hotel was NOT worth it.

08/04/2021

-

Its bad business to adjust a nightly rate with out disclosing it.

07/12/2021

-

If you try to leave early, they charge an additional $50 fee

07/08/2021

-

We paid for a handicapped accesible room and never recieved.

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09/09/2021

-

(This hotel does charge a parking fee also.)

07/15/2021

-

Then on top of that said we were a no show and still charged me.

07/12/2021

-

If you try to leave early, they charge an additional $50 fee

07/08/2021

-

but they charged a 200 a day deposit.

06/16/2021

-

The response I got from the lady in charge was “hmmmm that looks like paint”.

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09/09/2021

-

Big hit with my kids!

08/05/2021

-

Our kids have grown up going there.

07/09/2021

-

From the superb service we received at checkin from Sophia, my 16 yr old daughter and I knew our stay would be special.

07/01/2021

-

Fabian was completely on top of EVERYTHING - assisting Kim and the other girls, bussing tables, taking orders, attending to guests.

06/28/2021

-

Even then I tried to make the best of this for my girls, after all it’s their vacation.

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No reviews

02/28/2021

-

Great location, really close to Disney Springs.

02/09/2021

-

Very nice hotel, comfortable and with excellent facilities, very close to the Disney parks, restaurants and shopping centers, 5 minutes from the Vineland Outlet.

01/06/2021

-

The hotel is in a great location And close to Disney.

12/31/2020

-

My girlfriend and family chose here because it was close to the Disney parks.

10/14/2020

-

Close to Disney, quick drive to Universal .

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(855) 605-0318

5780 Major Blvd., Orlando, FL 32819-7904

DoubleTree by Hilton Hotel at the Entrance to Universal Orlando

4.1

855 reviews

Trip advisor
travel
continue
universal-orlando proximity
park
city walk

09/08/2021

-

Great location if you’re going to visit parks.

08/13/2021

-

It's very close to the parks (15 minutes walking), it has parking lot available and our room was perfect, with great beds, clean and private.

08/11/2021

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but it had two or three runs to the park in the AM and three back in the PM with several other hotels.

08/09/2021

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Shuttle in the morning was great & walking distance to park was awesome since rental cars were too pricey.

07/16/2021

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I felt that the options for travel, walking 15 minutes or taking the scheduled time transportation shuttle to the parks was great!

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09/20/2021

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I unfortunately booked on the Hilton website which gave me the most expensive rate (unknown to me till a few days before).

09/16/2021

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but costs more.

08/04/2021

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The food was way over priced and was not great.

07/08/2021

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You're getting less and paying normal prices.

07/06/2021

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Get ready for DAILY “incidental fees,” parking fees (finding parking is terrible and you may have to walk a bit).

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07/16/2021

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I felt that the options for travel, walking 15 minutes or taking the scheduled time transportation shuttle to the parks was great!

06/29/2021

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Just a reminder to travelers to review your final bill, my room was accidently charged for dining.

05/02/2021

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Have fun and safe travels.

06/18/2020

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I travel alot for business and it's not every stay that you find an employee who's willing to go the extra mile.

02/17/2020

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N/A

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09/11/2021

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My room had a very bad musty smell in it and no matter what

07/27/2021

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As soon as the doors open you smell mildew dirty wet carpet.

07/03/2021

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This hotel is filthy and has terrible customer service.

06/15/2021

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Although some reviewers mentioned bleach smell we only had it at the beginning.

06/07/2021

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The room smelled of mildew which induced my asthma.

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No reviews

05/29/2021

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The hotel is clean, well-kept, and very accessible to Universal Studios, City Walk, and Islands of Adventure.

03/21/2021

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We did a day trip to Universal and as others had stated it's about a 15 minute walk to the entrance of Universal City Walk.

02/22/2021

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Good: * very friendly front desk and allowed us to check in early * 20 minute walk to City Walk.

02/16/2021

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It's conveniently located at the entrance to Universal and is a quick 3 minute car ride to the city walk entrance.

07/19/2020

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She prepared us for our visit to the parks & gave us coupons to enjoy at City Walk.

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07/02/2021

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We choose to stay at this DoubleTree in Orlando due to it’s proximity to Universal Studios and because it was cheaper than staying on Disney property which was our ultimate destination for the week.

04/09/2021

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Close to universal studios

11/10/2020

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Location is perfect very close to Universal studios.

07/14/2020

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Really close to the Universal Studios.

06/17/2020

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Pro's: We stayed at this property last August to take advantage of their proximity to Universal Studios.

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09/08/2021

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Staff underwhelming very unfriendly at check in and bringing bags in from Valet - beware parking is $23-$29 per night depending on whether you Self Park or use valet

07/06/2021

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Get ready for DAILY “incidental fees,” parking fees (finding parking is terrible and you may have to walk a bit).

07/06/2021

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Hey doubletree why can’t you be stand up and honest and tell your customers they have to pay for parking when they book with you????????

06/25/2021

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You have to pay for parking, which isn’t ideal.

06/07/2021

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Not one time (including the parking lot).

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(855) 605-0316

1900 E. Buena Vista Drive, Orlando, FL 32830-8432

Hilton Orlando Buena Vista Palace Disney Springs Area

3.5

2004 reviews

Trip advisor
travel
continue
disney-world proximity
pool area
park

08/03/2021

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Each night we could hear the trash being emptied in the hallway outside as the janitor loudly banged the trash receptacle at about midnight, after we were in bed already.

07/24/2021

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I read it was noisy, I literally heard nothing all night.

07/22/2021

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Most nights the water level in the spa was almost below the filter line which made the jets splash.

07/18/2021

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Children jumping above us off the beds, loud banging from people’s doors slamming constantly.

07/16/2021

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N/A

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07/24/2021

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I travel quite a bit and I was delighted with my stay here.

07/15/2021

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Forgot to leave a review so I'll do so now since it's the peak travel season.

06/15/2021

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So, just be aware that you’ll pay a lot extra at these Disney area hotels if you book on a travel site than what you thought.

01/31/2021

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I spent 2 hours on the phone with Disney as well as Costco Travel to correct Hilton's error.

02/24/2020

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I think this hotel changed my mind of the way I like to travel.

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09/24/2021

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While this is likely the result of filthy and lazy past guests, it’s the responsibility of the hotel to take care of and prevent.

09/07/2021

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The furniture was dusty and the sliding glass door to the balcony was filthy.

08/20/2021

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Rooms are old, rough and smelly.

08/08/2021

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but our room had a weird almost vomit type smell by the fridge.

07/29/2021

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Some nasty stuff on the ceiling.

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09/24/2021

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The pool area was relatively clean

09/23/2021

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!Pool area makes it worth staying!

09/19/2021

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The food at shades was good and convenient to enjoy at the pool area.

09/16/2021

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Great view, the pool area was amazing!

08/23/2021

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The pools area is Lovely and we enjoyed the lazy River.

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09/25/2021

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Also, hotel is close to Disney Springs

09/24/2021

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We selected this location due to its proximity to Disney springs

09/07/2021

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The bed was comfortable and the hotel is very close to Disney Springs

09/05/2021

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Good for a short weekend and perfect for people who want to be close to Disney springs!

09/04/2021

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Very close to Disney springs and easy walking distance.

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09/24/2021

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This helped as the prices are typically steep around the Orlando parks area .

09/18/2021

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Arrived five hours earlier than check in and they still gave us a room immediately and let us put our things away so that we can get over to the Disney park.

09/06/2021

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Their bfast was decent and allows for quick pick up if you are trying to head out to the parks.

08/27/2021

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Beautiful pool, friendly staff, easy access to Disney Springs and the parks.

08/23/2021

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There is bus service to the Disney parks daily.

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No reviews

09/24/2021

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Bathrooms are older tub style with curtain, and a bit dungeonious.

09/19/2021

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The room is ok and the bathroom needs to be updated.

09/16/2021

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The water pressure,

08/23/2021

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The only real complaint was the smaller bathroom size and that we didn’t have hot water on a couple of occasions.

07/22/2021

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The shower did not drain due to hair clogs.

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09/16/2021

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Now, the store on the first floor is slightly overpriced.

09/06/2021

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but they do charge a daily fee.

08/24/2021

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For the price of the room, this should not have been an issue.

08/20/2021

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Not worth the price when there are nicer hotels for half the cost in the area.

08/08/2021

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Strike 4 Lastly, when we checked in they asked if I had a car (parking costs $22/day) which we didn't.

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(855) 605-0316

6001 Destination Parkway, Orlando, FL 32819-8117

Hilton Orlando

4.3

648 reviews

Trip advisor
travel
continue
pool area
water slide
universal

07/07/2021

-

The location is close to everything, and is only 5 miles from Universal.

06/13/2021

-

The hotel is 12 min from universal.

05/21/2021

-

Great location for Universal Park.

09/13/2020

-

The hotel is within 10 minutes to Disney or universal and next to sea world.

02/13/2020

-

The property has everything you need, included tremendous service across the board, and is only a short drive from the theme parks (we went back and forth between Universal and Disney almost every day with no issues-- 15 min or less).

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09/15/2021

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Pool area was very nice

09/13/2021

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We loved that the pool area was open late.

08/24/2021

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The pool area and pool bar/snacks are nice.

08/22/2021

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Overall the hotel was exceptionally clean, and pool areas and gardens were very well maintained.

07/11/2021

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We love the pool area.

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No reviews

09/26/2021

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however, other members of my party who were staying under the exact same booking using the exact same card were allowed to do so.

08/24/2021

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There’s only one thing I did not appreciate, and that was that I was charged more for a one night than I paid for my entire stay.

07/12/2021

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However, housekeeping was nearly non-existent, I was overcharged (but refunded through customer service) for parking, service at the pool and the bell service were both slow.

06/01/2021

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Be advised if you use it they will charge again and more in authorizations.

05/18/2021

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Over charged for a lot of items a lot of hidden fees.

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06/15/2021

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My kids love the lazy river and water slide.

05/09/2021

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Great pool, water slide and lazy river.

04/07/2021

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The water slide is actually really fun as well.

03/07/2020

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Great pool, water slides en lazy river for the whole family.

02/26/2020

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Outstanding hotel that has it ALL including a lazy river, water slide, and a spectacular staff that go above and beyond to make you feel welcome and special!

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09/15/2021

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but Parking & Wifi was expensive and Spencers was closed.

09/03/2021

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Food is very pricey.

08/27/2021

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This particular resort was twice as much because they charge a resort fee, so I was expecting a resort experience.

08/24/2021

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There’s only one thing I did not appreciate, and that was that I was charged more for a one night than I paid for my entire stay.

08/22/2021

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(Not sure if problem is lack of staff or a way to cut costs.)

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09/21/2021

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Looking forward to continued travel with Hilton.

06/01/2021

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I will say we do give you plenty of time with those ridiculous elevators 😂 equate 20 minutes travel time from room to pool.

04/29/2021

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To consider the pandemic has restricted travel, it was delightful to feel normal again, and the staff was so accommodating.

09/20/2020

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Our kids are 4 and six ( and our travel buddies also have kids 4 and 6) .

12/25/2019

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but this information would be important to me as a frequent traveler, Hilton status holder, and mother who values feeding the kids (for "free").

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09/26/2021

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And finally, the self-parking situation is pretty sorry too.

09/15/2021

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but Parking & Wifi was expensive and Spencers was closed.

07/28/2021

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They just need to have a better food selection, shuttles to take you to parks, more security staff at night when/if there are room issues, and train the front desk team at night to be pleasant.

07/12/2021

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However, housekeeping was nearly non-existent, I was overcharged (but refunded through customer service) for parking, service at the pool and the bell service were both slow.

06/01/2021

-

They charge resort and parking.

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