There was also no coffee. During our stay, Barracuda Barts (the Tiki Bar by the pool) had no food available at all (they usually sell pizza's, chicken tenders, hot dogs etc.)

They offered small fresh made cheese omelets, sausage links, fruit, cereals, pastries, mickey waffles, bagels, juice, water, coffee etc.

We had a little kitchenette in our room with a sink, microwave, coffee pot, and fridge.

Breakfast consisted of instant machine coffee, juice and a granola bar.

One thing which we Brits would have appreciated is a kettle so we could make tea.

(We drink a lot of coffee) we like that we can walk over to Old Town in the evening for some cheap drinks & entertainment on the weekends.

but I could have fruit and yoghurt, there were eggs, coffee and fruit juice.

Cooked sweet muffins in various flavoured juices teas and coffees and their hot chocolate is very nice ,  very generous leaving hot water flasks filled all day and evening with free chocolate sachets always there.

Coffee and tea were also available 24 hours in the reception area.

I enjoyed the range of choice each morning and the availability of tea and coffee or hot chocolate 24/7.

), variety of donuts, eggs (scrambled and hard), sausage, biscuits and gravy, many variety’s of bagels and bread, fresh fruit, yogurt, applesauce, oatmeal, variety of juices, coffees and teas.

Breakfast is very good indeed, coffee tea toast anything you want you just get, fruit cereal.

The coffee and flavoured creams were very nice as were the Mickey waffles fresh fruit and cereals.

There's Complimentary Coffee available at the dinning area 24hrs.

Breakfast for us was ideal, with cereal, fruit, toast, yoghurt and English tea !

More than enough to fill up before the big days out and even option to take food with you and must say a fantastic bold coffee 👍🏼.

There's a hot breakfast included every morning along with complimentary tea, coffee and hot chocolate all day, which we found very convenient and a really nice touch.

Only one lift working during most of our 15 night stay meaning you always had a long wait and we were on the 5th floor, otherwise would have walked the stairs!

Only 2 elevators for this hotel, not enough and they are insanely slow.

Our only Con would be the speed of the elevators.

The elevator wait can be ridiculously long.

Near elevator on our floor was washing machine available- - $1.50 Dryer also $1.50 set on heavy duty did not dry clothes well.

We loaded our stuff on a cart only to find the room was right next to the elevators.

There are only 2 elevators so can become slow during busy time.

I really only have two minor complaints the beds were very firm and uncomfortable and the elevators were slow.

I was also disappointed that the hotel seemed to need a “face lift”.

Laundry and ice making machine so if you’re a light sleeper avoid rooms near lift and those might hear disturbance.

Only improvement would be for BOTH elevators to have been working

Anyway, in brief, here are the positive and negatives we found:
Firstly the negatives - the slowest lifts in hotel history, then sometimes they are being cleaned at breakfast time which is the busiest time of day!

Oh and I never found out where the stairs were in my entire stay as thr lifts can be very slow!

He gave us our keys and after waiting more than 10 minutes to get into the elevator (beware of the sloooowest elevator in history), got to the room, opened the door, and the room was not cleaned.

There are only 2 elevators for the entire 7 story building.

The only tiny negative was the number of school graduate parties staying here at the same time, they did have a tendancy to hog the lifts and crowd the breakfast areas at the same time hence me not awarding a 5 star rating.

The only negative I can find is that the elevator was very slow; and I think the tiki bar should open at noon or 1pm - not 3pm.

Our room was a king size on the 5th floor looking out over the car park and the Old Town And Funspot.There are 2 lifts which got a little busy at breakfast time or stairs if you want.

The pool is open 24 hours and the proximity to Old Town is a plus.

Being so close to the Old Town shopping area with the Friday and Saturday Night old car Cruises, as well as a short trip to Walt Disney World really adds icing to the cake!

Close to Old Town which is a fun strip of shops, bars and touristy things like old time photo gallery and spa where fish clean your feet, carnival games, souvenir shops.

It’s close to Old Town too, as well as being close to the Disney parks.

Overall a brilliant hotel in an excellent location close to The Old Town, we could even see the Disney Fireworks.

Reception staff very friendly pool clean and tidy rooms clean towels what can I say other than if you are staying near Old Town on the Hwy 192 Kissimmii then get booked in here 10/10.

Quiet and in close proximity to the Old Town where there was a small shop and bars/restaurants to choose from.

It is walking distance to Old Town and a few eateries.

We love this hotel for the close proximity to Old Town and Disney.

This hotel is just off the US-192 in Kissimmee near Old Town.

It’s also super close to Old Town which has plenty of places to get a drink or something to eat as well as some random shopping or rides for the kids.

Located in the heart of Old Town, Alot to do in walking distance of Old Town, especially if you have kids.

Because it’s so close to Disney and walking distance to old town and fun spot makes it a great place to stay.

It is close to "Old Town" so we did a little shopping the day before we went for our Disney visit.

Hotel in good location, close to Old Town.

Great location near old town and close to many restaurants and shops.

The hotel is very close to Old Town and Fun Spot.

Old Town walking distance from hotel, eateries shops etc.

Pool area still good, nice pool, and hot tub (although the hot tub wasn’t working on some days).

The staff is great, the rooms are great, the breakfast is great, and the pool area is great.

Pool area was clean and not very crowded since everyone is usually at the parks.

It was a really nice pool area and the lounge chairs were decent and didn't have a bar that digs in your low back which was nice.

The breakfast is always good, and the pool area is nice and well-maintained.

Full breakfast and a wonderful pool area.

but they do distract from an otherwise well designed and  idyllic pool area.

Pool area & bar were also nice and relaxing. Overall.

The pool area was very quiet and even had an open bar.

The pool area looked nice, you could eat outside if you wanted.

There is a lovely pool area outside, which we didn’t have time to use, unfortunately, and there was an outside bar area too.

Third visit to Florida having previously stayed in the Lake Buena Vista area we decided on Kissimmee as a great value location and we were not wrong - the hotel has been recently updated and we couldn’t fault it; nice well kept and modern pool area;  inclusive breakfast with a reasonable choice daily; clean rooms; ‘Old Town’ entertainment area with ‘‘Fun Spot’ amusements is a 2 minute walk away which the kids loved; free parking; 5 mins to Disney; 20 mins to Universal area.

Pool area (24 hours) was awesome with a tiki bar!

though it was uncommonly cold in Florida during our stay, we loved the pool area, our rooms were excellent.

The pool area was beautiful woth plenty sun beds and tables and chairs.

4th Floor was wonderful as we looked over pool area.

Just sloppy guests, and not enough staff maybe to keep the pool area clean.

The pool area was clean and well maintained, we were travelling after the school holidays so there were always plenty of sun beds and what seemed like an endless supply of clean pool towels.

although clean had a musty smell, the work unit was dated and crumbling at the edges and it all just felt dated and old- plus I'm sure I spotted a bug or 2 on bedside table and bedding!!

There is a small amusement park across the street and is very noisy making it difficult to sleep.

The only downside was the noise from other rooms at night as the walls were quite thin and the AIRCON unit noisy,

but can cause noise on Friday and Saturday nights when the horrid cars visit.

but absolutely no noise, and we had a front room.

The following morning when we tried to leave,  the battery on the safe was beeping so we were unsure of leaving our belongings.

My only complaint was the loud air conditioning unit below us so I had to stick my earplugs in to sleep.

Although it is overlooking Funspot (and we had one of the rooms directly opposite) we did not hear and noise or have and disturbance from it at all.

although the theme park was viewable from our room, we did not hear any noise.

but Jacuzzi was more of a spa pool as no pressure in jets, however water was always warm.

It is very loud and ours even had another rattle too it when it ran.

The jets did not work just a faint bubble so you were just sitting in warm water and it is surrounded by trees so a lot of leaves and sand were in the hot tub, very disappointed.

We weren’t interested in it and were a bit overwhelmed with all the car and foot traffic getting back to the hotel.

It did get a lot of foot traffic with the amusement park area outside,

The jets in the hot tub didn't work that well.

The only small negative was the check-in, slow and confused, with the only staff member on duty getting distracted with other guests while serving us.

- the lifts can be very slow 
- there’s only one return shuttle bus.

The slow elevators would be our only complaint.

I love :
- The pool area and the the pool bar 
- Early and generous breakfast
- Small game room 
- Spacious suites with comfortable king size bed
- Proximity to restaurants, Publix and the Disney Parks

I did not like:
- The musty smell in the room
- Somewhat loud a/c
- Slow elevators

Location is close from everything 
Food, attractions and shopping area

Reception team is a bit slow in checkin

People mentioning the slow lifts, they arent as bad as you think!

Only negative during our stay would be that the lifts were quite slow and were very busy during breakfast times.

As other people have said the lifts are quite slow so we mostly used the stairs.

The lifts - we were on the 7th floor and never had an issue with the so called "slow" lifts.

The only item less than perfect was the elevators, which were quite slow,

15-20 minutes from I-drive and Universal.

It was a perfect location for our commutes to all of the Disney parks and Universal.

They do offer shuttles to the Disney and Universal Parks.

• Easy driving distance to Disney World parks and Universal.

Disney was a 10 minute drive away and Universal parks were a 20 minute drive away.

(Such a wonderful thing after that the torture of queuing at Disney and universal) 
The room was big enough for four of us with plenty of storage and a nice bathroom.

The location is great and perfect for both Disney and Universal and also has the Fun Spot right across the way.

It’s a great location to Disney, universal, international drive

I really cant recommend this hotel highly enough, we have been looking at prices to return to Florida for yet another disney / universal holiday and have all agreed we would LOVE to stay here again in the future!

but we always found a table 
The free car park is quite large and we had no problem parking
Old Town and Fun Spot are close by and a Mini Golf course next door
Restaurants of all kinds, shops, Disney and Universal are all within easy driving distance
We will be returning to Comfort Suites

Booked a 19 night stay at comfort suites over Easter, nice hotel for price which includes breakfast,  parking,  park transfers etc, good location to access Disney parks, approximately 15 mins to Disney springs,  longer run to Universal via I4 interstate which seemed busy with traffic.

They provide free shuttles to Disney and Universal.

The hotel is in a great location for disney and universal attractions.

From the buffet breakfasts to the pools, free transport to Disney and Universal, proximity to the very interesting old town, diligent housekeeping and most importantly the comfortable beds and pillows to comeback to after the tiring days at the parks- everything was just perfect for us.

Free shuttle busses will get you to and from universal, sea world and Disney

but it’s expected and reasonably priced (€3 for wash and dry )
-free return shuttle bus to seaworld, aquatica, universal and Busch gardens 
-fresh and tasty breakfast buffet available each Morning from 7-10
- 24 hour pool and jacuzzi 
-fast WiFi 
-small kitchen area in room (mini fridge and freezer, sink, coffee maker, microwave)
-old town is a very short walk and has lots of things to do and places to eat.

This hotel is also a decent distance to Universal 20-25 min which is our main park when we come for Halloween Horror Nights.

We comfortably did both universal parks and volcano bay In Two days and queued for nothing.

Comfort Suites Maingate East

elevator

quietness

slow

old-town proximity

universal

pool area

This time, we stayed in the main building and had a much better experience.

Went back to the Accom building and went through the flyer to the back to get a lake view towards magic kingdom.

We stayed in a lagoon view in the Boca Chica building.

Stayed in the Boca Chica building as a family with young children.

The room I had was in one of the out buildings towards the lake.

We had a great visit here in August - we are a family of 4 and shared one of the newly renovated rooms in the Conch Key building with a direct view of the MK (awesome for fireworks).

but no laundry, the laundry was in the next building (Conch Key) which was easy enough and the machines are operated by an app so you can check when it is finished!

They had a total of 2 washers and 2 dryers for this giant building.

We stayed in a renovated 'Mary Poppins' villa room in Big Pine Key Building.

but we were only a sixty second walk, if that, from the quick service restaurant and main building - what a lobby this place has!!

I highly recommend the concierge floor in the main building.

We are currently staying in the Boca Chica building.

This resort is beautiful even when undergoing Reno repairs on the other buildings and restaurants.

We enjoyed a newly remodeled room in the Boca Chica building.

We stayed in Sago Cay (outer building) which was right next to Gasparilla Island Grill (not 24 hours anymore, so check hours).

I wish there was another location more central to all of the outer buildings.

We were in a newer DVC villa in the Big Pine Key building.

They also told me I could use other buildings on property to do laundry

Our building resembled an Assisted Living Facility.

but the QS Gasparilla Grill, was handy to our room (Sugar Loaf building) and was great for filling up our refillable cup and grabbing a quick dinner or snack. We also had breakfast in the Grand Floridian Cafe which was super, a good mix of fancy options and normal options (great for the fussier eaters in our group!)

The pillows were soft, the bed was amazing, a fridge and coffee maker- 7th Heaven!

but realized we could get a good breakfast at a lesser price in the coffee shop and you could order from your room, head down and it would be ready, boxed nicely for you.

The QS restaurant had yummy choices for lunch,dinner,late snacks and coffee.

There was teas h left in bathroom upon arrival.

We were in 2 rooms in the Sugar Loaf building.

The last 2 years we were even luckier stay at Sugar Loaf.

Dining here you will find
* Cítricos
* Narcoossee's
* Victoria & Albert's
* Victoria & Albert's Dinner Queen Victoria Room

* 1900 Park Fare
-Supercalifragilistic Breakfast
-Cinderella’s Happily Ever After Dinner
-Wonderland Tea Party

* Garden View Tea Room
* Grand Floridian Cafe
* Enchanted Rose
* Gasparilla Island Grill
* Beaches Pool Bar & Grill
* Courtyard Pool Bar
* Disney Resorts Private Dining

Recreation
* 2 Pools
* Mad Hatter themed splash pad
* Pool Side Cabanas Rentals
* Speciality Cruises
* Fishing
* Basketball Courts
* Resort Campfire Activities
* Movie Under the Stars
* Motorised Boat Rentals
* Jogging paths
* Daily Yoga

Here you will find high end luxury all the way, hidden mickeys and Disney themed everything you just need to look.

The Grand Floridian has club levels in the main building and in the sugar loaf building which is right next to the main building

We stayed club level, royal palm main building, where appetizers and alcohol, tea and coffee is included.

She was kind enough to say, no problem, I'll call and order you some coffee.

Furniture, bedding, Keurig, mini-fridge, etc., all nice enough.

We were upgraded to the club level in the Sugar Loaf building and was that a treat.

- During another trip on foot to talk to the front desk I left two quick service meals and our resort mugs on a lobby coffee table while I spoke to the cast member.

We enjoyed the tea service at the afternoon tea, and an amazing dinner at Narcoossee’s.

We also had a wonderful breakfast at Grand Floridian Cafe and a lovely afternoon tea at The Garden View Tea Room.

1900 Park Fare is a buffet style restaurant frequented with visits by the Disney Princesses as well as Mary Poppins and all little princesses are invited to show off their finery at high tea each afternoon with the Disney Princesses at the Garden View Tea Room.

You know Mary and that spoonful of sugar!! LOL.

The afternoon tea was wonderful and we had a stroll around afterwards, ending up in Narcoosse’s for cocktails.

It has an magical atmosphere, with the smells the music around the resort, the grand piano player in the evenings and the beautiful grand decor.

The restaurant options here are the best in Disney, and sometimes just sitting in the lobby listening to the piano player was just an amazing experience.

Afterwards, we would spend several hours listening to the pianist playing in the lobby; while watching the engrossing spectacle of children (and adults) experiencing the Xmas grandeur for the first time.

* Great hotel wifi and throughout Disney 

* We really enjoyed the pianist upon walking around the lobby

There are loads of other reasons I enjoyed this hotel,

That was followed by the highlight (for us) of the afternoon; 3 or 4 sets of music by the fabulous pianist, Wes Hamrick, in the main lobby (usually punctuated by an ice-cream bar between sets).

The piano being played during the afternoons is lovely.

Some people with wine and cheese making the most of a free option to watch and they also pipe in the music from Magic Kingdom.

Images from each park circle through on the tv along with park hours, the weather, and music.

It was amazing as the music was playing too!!

If we do re-visit- we will dedicate one day at the Grand Floridian (splash pool, water slides, playground, live music in the lobby, movies on the lawn) and make fewer dining reservations.

The beds are very comfortable and you cant beat the live music playing in the lobby, and frequent visits from disney characters such as sleeping beauty, or cinderella and her stepsisters.

You can watch fireworks from the Magic Kingdom on the patio outside the main building accompanied by the music you hear in the park.

We loved the piano and orchestra in the lobby, as well.

but the stylings of the substitute pianist on Fri.12-6 was quite engaging.)

Love the lobby with band and piano player.

Every night illuminated floats would glide past like a water parade set to music.

Beautiful music in the main hall and the restaurants had pretty good food (expensive

It's really convenient to use the Disney light rail to get to the parks, and in the evening, we also sat in the lobby, listening to the live music, and just enjoyed everything about the atmosphere and setting.

Our daughter is an adult who is disabled and she absolutely adored the music that is played in the lobby at night.

This obviously did not meet my expectations and was certainly not worth the $600/night we paid.

We travel extensively and obviously the prices here are high - be forewarned, it is a nice property

I’ve had better service from hotels that cost half as much.

And I guess I just expected more with the price that I paid.

however it was quite bland and beige and definitely not worth over 2x the price (at least for us).

Calling the front deck at 6:30pm after returning from the park exhausted only to find house keeping had not done anything to our room…I waited on hold for 20 minutes to talk to someone,  who offered no explanations or apology, stating “your room is on the list and they will get to it” Given the inconveniences, and incompetence…we will not be returning to TGF any time soon with our 10 family members booked into 5 overpriced rooms.

We recently stayed at the Grand Floridian resort (04/26 to 04/30) and I have to say, it was one of the most overpriced hotel experiences we've ever had in terms of room quality meeting cost.

I will note some prices have gone up ( as have everywhere) and details lost ( the garnishes on drinks for example) and favorite wines were unable to purchase due to supply issues

but of course expensive; as expected at Disney.

BUT

I never look at reviews based on people complaining about the price.

But extremely expensive so one would expect that and greasy service too.

but hoping the Dining plan comes back as coming from the UK the cost of dining is phenomenal for the restaurants.

Even if I have to pay for it, just have it there!

Our room had every kind of pollution imaginable (check photos) we paid $1500 (a near $200 discount for two nights because we were part of the wedding).

but would have to pay an additional $600-700/night.

We paid $130US and it took 45 minutes to get a glass of water.

She was greeted by a very entertaining gentleman who sang 'Happy Birthday' to her and gave her her 'Happy Birthday'

Our room had a view of the lake, so getting on the balcony allowed us to enjoy every days fireworks show and a light presentation at the lake.

We have been home for 3 days now and can't stop talking about how this recent trip metaphorically sucked the magic out of Disney for us.

The monorail makes it easy to go to Magic Kingdom and even going to Epcot didn’t take as long as people on line act like it does!

This hotel is undoubtedly a show stopper, from the lobby to the lagoon to the building itself.

I was beyond thrilled to be able to take my two young sons to the GF for their first time to experience the magic I had experienced so many times previously.

Thanks for the years of Disney magic since the resort opened.

Sep, 10, 2023

Jun, 21, 2023

Aug, 4, 2023

May, 1, 2023

Nov, 16, 2023

Oct, 10, 2023

Aug, 4, 2023

May, 31, 2023

Oct, 13, 2023

Jun, 5, 2023

Nov, 20, 2023

Oct, 6, 2023

Oct, 8, 2023

Apr, 7, 2023

Aug, 21, 2023

Apr, 19, 2023

Oct, 22, 2023

Jul, 8, 2023

Jul, 27, 2022

Sep, 19, 2020