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(833) 959-2532

14501 Grove Resort Ave, Orlando, FL 34787-9475

The Grove Resort & Water Park Orlando

4.3

2817 reviews

Trip advisor
cleanliness
spacious
disney-world
kid friendly
fun

10/01/2021

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Our first trip since covid and we are rewarding our kids with a trip to Disney!

09/30/2021

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The rooms are very spacious and very clean.my kids are so excited to be here for the first time.thanks again jaime

09/30/2021

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When he found out I had 6 kids by myself for the weekend he upgraded me to a 3 bedroom at no charge.

09/29/2021

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Those girls are the BEST!

09/29/2021

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N/A

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09/30/2021

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The rooms are very spacious and very clean.my kids are so excited to be here for the first time.thanks again jaime

09/28/2021

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The suite was extremely clean & spacious & the view of the water park was refreshing.

09/26/2021

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Rooms and bathrooms are spacious as is kitchen and common areas.

09/25/2021

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The resort is beautiful, the rooms are clean and spacious.

09/22/2021

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Beautiful resort, clean quiet and the unit itself was brand new and very spacious.

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09/19/2021

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One woman was complaining that her room was filthy.

09/12/2021

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but that was pretty disgusting.

09/12/2021

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First off this room was very disgusting never was cleaned!

09/08/2021

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N/A

09/07/2021

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The only bad thing that I can say was the sink did smell like poop on our first day

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09/30/2021

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The pools and water park great, and the room was more than great, cleanliness was a plus, people at the market place were great too

09/30/2021

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The grounds are immaculate and the suite is so nice and clean.

09/29/2021

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N/A

09/28/2021

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The suite was extremely clean & spacious & the view of the water park was refreshing.

09/25/2021

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Hotel is beautiful and clean From Ciara Guilford

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10/01/2021

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I asked if they could honor the current rate with breakfast for the family and they could not.

09/29/2021

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Heads up the arcade is super expensive, that would be our only complaint.

09/25/2021

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Crazy high parking fees

09/20/2021

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Food at the hotel is a little pricey

09/18/2021

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but I can see alot of people upset with the rooms being subpar for the price.

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09/29/2021

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We celebrated our son's 6th Birthday here for the weekend and had so much fun!

09/27/2021

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Jamie was able to get us everything we needed and had us right on our way to enjoy the fun.

09/24/2021

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Relaxing, fun, no hassles vacation!! !

09/20/2021

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I love that the waterslides are big enough for adults soooo much fun can’t wait for another trip…

09/18/2021

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We are looking forward to have so much fun at this awesome resort and will recommend it to the rest of family and friends. .

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10/01/2021

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Our first trip since covid and we are rewarding our kids with a trip to Disney!

09/29/2021

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N/A

09/28/2021

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We had a great time just relaxing after our Disney experience here.

09/27/2021

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but if you'd like to go around town, the resort is located close to Disney Parks and shopping.

09/24/2021

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Not far to Disney Springs.

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09/19/2021

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but no one picked up the phone.

09/12/2021

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Its sad especially when a hotel advertises covid 19 proto call.

09/07/2021

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My brother had forgotten his mobile in the room and didn’t notice until few hours later.

08/26/2021

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If I didn’t think to buy detergent at Publix, we would have been calling every night for towels.

08/18/2021

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We couldn’t even get anyone to answer a phone call the entire time we were there.

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(855) 261-2798

12562 International Drive, Orlando, FL 32821-6946

Floridays Resort Orlando

4.6

1406 reviews

Trip advisor
cleanliness
spacious
theme park
seaworld
apartment suite

10/01/2021

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Very clean hotel, spacious rooms, nice pool area and it’s a must see.

09/27/2021

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The apartments are always clean and spacious.

09/21/2021

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The place was very clean and well maintained.

09/18/2021

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The room is just so spacious and clean.

09/15/2021

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Fast check in, friendly staff and efficient, the location in and out always clean, atmosphere amazing and welcoming.

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09/09/2021

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The smell of marijuana is everywhere.

09/06/2021

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Upon waking the next morning we recognize there is visible mold on all of the cabinets, light fixtures, walls, etc….

08/24/2021

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Numerous patches of mold (not mildew) in the bathroom.

08/09/2021

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On the last morning, we noticed the smoke alarm was missing from the master bedroom and we notified the front desk as we checked out. 7.

07/23/2021

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It's DISGUSTING to look at the sheets on your bed and see yellow stains!

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08/09/2021

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Stocking of plates and utensils was not even up to 1/2 the quantity indicated on the inventory list on the cabinet door.

07/23/2021

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My master room electric did not work for a few days the bathroom door was jammed and you would get locked in.

05/11/2021

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None of the doors in the room latched, save for the main door to the outside; even if the thumb locks were engaged, you could not get a single door to close completely.

04/14/2021

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The refrigerator door was all banged in, holes in walls and kitchen island, tears in curtains.

04/04/2021

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but the negatives out weigh the benefits (leaky dishwasher, sliding patio door is jammed, $40 charge for daily room cleaning services, uncomfortable beds/pillows, and outdated furniture).

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02/01/2021

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This resort is great location to SeaWorld, Benihana Disney Springs and much more!!

04/20/2020

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Full kitchen, nice sized room, perfect location close to Seaworld.

02/17/2020

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I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

12/21/2019

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He even answered our questions about SeaWorld.

11/11/2019

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Location wise was pretty good if you have a car, and there is a courtesy shuttle bus to Disney, SeaWorld and Universal.

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08/09/2021

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but the entire unit did not appear to have been properly cleaned.

07/31/2021

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This is a resort that does not have daily housekeeping or room service.

07/23/2021

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Housekeeping and their engineers were never available and it really made our stay interesting

07/19/2021

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but figured that it was from the cleaning crew that just left.

07/09/2021

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When brought to the attention of guests services, we were told that they would use this as a training opportunity and how he has to pay $15/hr for housekeeping.

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09/28/2021

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Apart from the obvious benefits of close to theme parks & shopping, the absolute best part of Floridays is the staff like Brittany Teller Grof 😍🥰 We've always been treated as family rather than guests ( especially brilliant when you have 2 children !)

09/01/2021

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The hotel is just about 15 minutes from theme parks which is a plus.

05/11/2021

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It is still a good place to relax by the pool after a long day at the theme parks, provided, of course, you can find a spot with the number of people who are traveling these days.

10/07/2020

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Every time I go to visit the Orlando theme parks, my family and I stay at this resort.

02/17/2020

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I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

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10/01/2021

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Very clean hotel, spacious rooms, nice pool area and it’s a must see.

09/27/2021

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The apartments are always clean and spacious.

09/18/2021

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The room is just so spacious and clean.

08/05/2021

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The rooms are extremely spacious and we loved having a full kitchen, washer and dryer, living room and dining area for our family.

07/31/2021

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Very spacious.

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02/17/2021

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The price was great for a 3 bedroom condo. 2.

07/15/2020

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Booked the 2 bedroom condo at Floridays Resort.

12/27/2019

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This resort has 2 & 3 bedroom condo style apartments with a full kitchen.

12/22/2019

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Great choice two bedroom condo located just minutes from the themed parks.

12/22/2019

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We stayed in a two bedroom condo that had two full bathrooms, a fully stocked kitchen with a big island, and a large living area.

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(844) 325-8770

8101 World Center Drive, Orlando, FL 32821-5408

Caribe Royale Orlando

4.3

1999 reviews

Trip advisor
cleanliness
spacious
disney-world proximity
pool area
kid friendly

09/18/2021

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Nice hotel, room overall clean

08/12/2021

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The central pool area between the room towers is terrific: spacious, well-maintained, and has two refreshment areas immediately adjacent.

08/12/2021

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Of particular note are the beautiful swimming pools, well-appointed hotel villas, and tasty onsite restaurants.

08/05/2021

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The hotel is always so clean.

08/04/2021

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The place was very nice and clean.

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09/09/2021

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Breakfast is available at the on-site restaurant Tropicale you do have to pay for it.

08/17/2021

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The amount I paid for this hotel was NOT worth it.

08/04/2021

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Its bad business to adjust a nightly rate with out disclosing it.

07/12/2021

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If you try to leave early, they charge an additional $50 fee

07/08/2021

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We paid for a handicapped accesible room and never recieved.

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08/12/2021

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The central pool area between the room towers is terrific: spacious, well-maintained, and has two refreshment areas immediately adjacent.

08/04/2021

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The pool area was large and clean.

07/17/2021

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Steve Brown (out around the pool area) was amazing & made us feel so welcomed.

05/23/2021

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Pool area was okay,

04/16/2021

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The surroundings are lovely, the pool area was great,

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09/09/2021

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Parking at Disney is $45 per day, we could have taken the shuttle here

07/08/2021

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The 20 a night for parking wasn't unreasonable to ask for

05/18/2021

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The parking gate system is a real pain and does nothing.

05/04/2021

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PARKING: $12.00 per day parking fee only to have to park either in a wooded area or a mile from your room because people who are not actually guests at the hotel can use the parking for events.

04/13/2021

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There is no visitor parking.

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09/07/2021

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The rooms were spacious and comfortable.

08/21/2021

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Room was spacious and the beds were comfortable.

08/12/2021

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The central pool area between the room towers is terrific: spacious, well-maintained, and has two refreshment areas immediately adjacent.

07/09/2021

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Our room was a spacious double queen in Tower 1 on the 10th floor.

05/26/2021

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Rooms are roomy and clean!

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02/28/2021

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Great location, really close to Disney Springs.

02/09/2021

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Very nice hotel, comfortable and with excellent facilities, very close to the Disney parks, restaurants and shopping centers, 5 minutes from the Vineland Outlet.

01/06/2021

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The hotel is in a great location And close to Disney.

12/31/2020

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My girlfriend and family chose here because it was close to the Disney parks.

10/14/2020

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Close to Disney, quick drive to Universal .

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09/09/2021

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Big hit with my kids!

08/05/2021

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Our kids have grown up going there.

07/09/2021

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From the superb service we received at checkin from Sophia, my 16 yr old daughter and I knew our stay would be special.

07/01/2021

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Fabian was completely on top of EVERYTHING - assisting Kim and the other girls, bussing tables, taking orders, attending to guests.

06/28/2021

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Even then I tried to make the best of this for my girls, after all it’s their vacation.

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09/09/2021

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(This hotel does charge a parking fee also.)

07/15/2021

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Then on top of that said we were a no show and still charged me.

07/12/2021

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If you try to leave early, they charge an additional $50 fee

07/08/2021

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but they charged a 200 a day deposit.

06/16/2021

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The response I got from the lady in charge was “hmmmm that looks like paint”.

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6601 Adventure Way, Orlando, FL 32819-7602

Loews Sapphire Falls Resort At Universal Orlando

4.5

2315 reviews

Trip advisor
cleanliness
spacious
taxi
city walk
boat

09/29/2021

-

Comfy bed, clean room, the room had 4 a/c controls so the suite stay at a great temperature.

09/29/2021

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The room was clean and the staff was very friendly and accommodating!

09/26/2021

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Services is impeccable!

09/24/2021

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The rooms were clean, comfortable two queen side beds with an amazing view of the lagoon!

09/22/2021

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Rooms are clean, Quiet, and a great design!

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09/30/2021

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Further, when making the booking, there's NO warning of that absurd fee for receiving an envelop.

09/23/2021

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We are paying to stay there so why do we have to pay to park there?

09/18/2021

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Overall the experience has left a bad taste in my mouth about the property and I know there is better hotels for a similar price with quality customer service throughout their ENTIRE management staff.

09/17/2021

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We are at the restaurant the food was just OK and a little over priced.

09/09/2021

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It’s over price the cleaning staff doesn’t clean the room the right way I had to call 3 times and go to the front desk and they still didn’t get the job done!

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09/20/2021

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It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

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When you take the shuttle, you have to go through the main City Walk security, which is similar to the airport with regards to crowds and how stressful it is.

09/07/2021

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The water taxi was super convenient to transport back and forth to City Walk and Universal.

08/13/2021

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The hotel is in a prime location very close proximity to the parks and city walk.

08/08/2021

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Convenient quick water taxi ride to Universal theme parks including City Walk.

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09/22/2021

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Cabanas are spacious!

07/29/2021

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We loved the spacious shower with a built-in seat.

07/13/2021

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Clean, spacious!

07/10/2021

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Rooms cooled easy and the shower was spacious.

06/24/2021

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Room wasn’t spacious

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09/28/2021

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Great room , amazing customer service, great food, water taxi awesome, overall a stay couldn’t be any better .

09/27/2021

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So close to parks, just a water taxi ride away.

09/26/2021

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Convenience of the water taxi is superb, and overall atmosphere well exceeds expectations.

09/25/2021

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The water taxi inside the parks.

09/20/2021

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We took the water taxi most of the time,

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09/06/2021

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People are there to get you bags( walk in the door to your left bell service is ready ) They said people were rude.

08/06/2021

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Sliding Barn door to bathroom in room.

08/02/2021

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the restaurants both on site and in parks are VERY expensive, so we ended up Door Dashing in most out meals to save money.

07/29/2021

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The bathroom had a barn door which we found a bit clunky and cumbersome.

07/17/2021

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Our sons at 5:15 (next door was not cleaned) basically, the attitude is take it or leave it.

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09/20/2021

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It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

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Sapphire Falls has their own metal detector and bag scanner on the dock, and it is such a relaxing experience getting to and from the parks by boat!!

09/05/2021

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Jumped on the boat and right there at the entrance to the parks.

09/05/2021

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The best thing about this hotel is that it was easily accessible via an on-location boat to Universal Studios.

08/19/2021

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This was an amazing resort, the staff the rooms, the food, the pool, The CityWalk, the boat ride, the restaurants… I could go on and on

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(407) 641-2224

9801 International Drive, Orlando, FL 32819-8104

Hyatt Regency Orlando

4.4

1694 reviews

Trip advisor
cleanliness
spacious
convention center
market access
bathroom tv

09/29/2021

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The rooms are spacious and clean.

09/28/2021

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The rooms are spacious, the bathrooms well-appointed and lots of Covid-safe protocols.

09/07/2021

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By far the best Hotel in Orlando, comfy, clean, spacious and with all the amenities necessary for a vacation.

08/08/2021

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Very clean, with spacious rooms and great views.

08/06/2021

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It is very spacious and the Italian eatery on site was very nice and modestly priced.

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09/28/2021

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Great place when in for a convention and then stay for some much needed vacation afterwards.

09/26/2021

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Stayed at this hotel for a business convention.

09/16/2021

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As someone that has attended many large conferences and conventions I have seen the good, the bad and the ugly when it comes to facilities.

09/07/2021

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Can't wait for next year's convention!

08/21/2021

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This is a large convention hotel that is very busy,

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09/22/2021

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I really appreciated the tv in the bathroom and the motion sensing night lights under furniture, very fancy.

08/21/2021

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Everything looked clean and well taken care of.My bathroom had a TV behind the mirror.

08/11/2021

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Room was obviously sanitized, My room had a TV in the bathroom mirror which seemed excessive

08/08/2021

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Loved the super huge tub and tv in the mirror.

07/25/2021

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The bathroom mirror have tv!

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09/20/2021

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Extra charge for the gel for doing manicure, didn’t tell us ahead of time which is not good.

09/20/2021

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When ask about a refund for the difference I was told that I need to contact AMEX TRAVEL.

08/31/2021

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Only issue was that the parking garage exit was unattended all weekend allowing people to come and go without paying yet we were charged because we were staying in the hotel.

08/20/2021

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Parking is expensive, $100 for a 2 night stay as they charge for the day of checkout.

08/17/2021

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It was the only part of the hotel that lived up to its billing,

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09/29/2021

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I love the 24/7 market, super convenient for business travelers who work odd hours.

09/25/2021

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The Bartenders at the bar were fantastic as were the people behind the counter at the "Market" restaurant and the Italian Restaurant (I can't remember the name.

09/20/2021

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They manage to maintain a quality product whilst navigating the requirements of health and safety in the post covid 19 market.

09/19/2021

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There’s a market where you can get a snack at 1:00am if you’re jet lagged.

09/14/2021

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They have market that works 24/7 which is really great.

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09/18/2021

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A few small hiccups: I wish someone had given me an orientation on resort fee and what was included.

09/07/2021

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Very crowed main pool, second pool had no shade and exorbitant prices on everything in addition to the resort fees and various taxes.

08/31/2021

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I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

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Did not like self parking fee and location as we had to walk with bags to main building.

08/30/2021

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One thing if you plan to eat & drink at the hotel make sure to have plenty of money to spend, I feel that was overpriced even for the area!

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09/29/2021

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The rooms are spacious and clean.

09/29/2021

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The facilities are well maintained and clean.

09/28/2021

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The rooms are spacious, the bathrooms well-appointed and lots of Covid-safe protocols.

09/28/2021

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The room was lovely and very clean.

09/26/2021

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It is a very large property and so clean and beautiful everywhere.

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09/20/2021

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From the first encounter with a valet parking attendant to a later encounter with Said, a room service attendant, in the elevator.

09/08/2021

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You are probably better off going with self parking instead of valet parking.

09/04/2021

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I didn’t like the distance to walking to the parking garage and the only casual restaurant was closed.

08/31/2021

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I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

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Did not like self parking fee and location as we had to walk with bags to main building.

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6725 Adventure Way, Orlando, FL 32819-7602

Universal's Aventura Hotel

4.2

1342 reviews

Trip advisor
cleanliness
spacious
rooftop bar
city walk
theme park

09/30/2021

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Aventura is an amazing hotel in the perfect location to visit all 3 theme parks, Islands of Adventure, Universal Studios and Volcano Bay and also relax in.

09/21/2021

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The theme parks are a walk or a quick ride away.

08/16/2021

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The room was on the 11th floor and had a nice view of the theme park and Sapphire Falls.

07/26/2021

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The room was excellent and had an amazing view of the theme parks.

07/17/2021

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Combine all these features and easy access to Volcano Bay, City Walk and the Universal theme parks, we had a great trip.

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09/25/2021

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Rooftop bar was great.

09/17/2021

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The roof top bar is an amazing experience.

08/28/2021

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We missed the great Mgr Shaw this visit at the Rooftop Bar,

08/26/2021

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The rooftop bar was amazing.

08/16/2021

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There is a cool rooftop bar and a few places to eat in the lobby.

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09/25/2021

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Comfortable, spacious rooms.

09/05/2021

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Once in our room it was clean and spacious since we spent the entire day at the pool it also was clean and spacious.

07/26/2021

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A very smart, friendly and very spacious room We were very impressed with everything from the promptness to our requests to the cleaniness of the room the coffee maker we got .

03/19/2020

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The bedroom was good, spacious, good view, clean bathroom with everything working.

02/28/2020

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Modern, friendly staff, great location, very clean, spacious room, every thing you need!!

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09/26/2021

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The room was so clean and comfy.

09/26/2021

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New & clean.

09/25/2021

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Clean as well and lots of amenities.

09/25/2021

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Hotel was very clean, we chose this hotel as it looked the least kid friendly.

09/22/2021

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The room was clean and had the best showers I have come across in Universal hotels.

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08/24/2021

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The first issue is the absolute horrible elevator planning.

08/16/2021

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but that was the only time there was an issues with the elevators.

08/09/2021

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N/A

08/03/2021

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Sometimes there were up to 15 minute waits for the elevator.

07/26/2021

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The only complaints we had were that the 5 elevators that were running were pretty crowded every time we tried to take them.

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09/27/2021

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Aventura is next to Volcano Bay and is an easy walk, an easier bus ride, or a lovely boat ride to Universal Studios, Islands of Adventure, and City Walk (which joins the two parks).

09/25/2021

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Hubby and I came down to day drink at City Walk and do HHN.

09/18/2021

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Close to all the parks including City Walk.

08/13/2021

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Early park access at 8 and a shuttle runs about every 15-20 minutes to take you to and pick you up from city walk.

08/05/2021

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Excellent experience and comfortable in the hotel, very close to the parks and city walk, food was really good and next time I want to expend more days at the hotel and parks I feel very secure at the universal hotel and parks.

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(407) 305-2538

1050 Century Drive Lake Buena Vista, Orlando, FL 32830-8433

Disney's Pop Century Resort

4.1

1613 reviews

Trip advisor
cleanliness
spacious
room renovation
show
comfortable bed

07/21/2021

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The rooms have been recently remodeled and are nice.

07/06/2021

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The hotel is well maintained, spotless and the recently renovated rooms were compact

06/30/2021

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Stayed here right before the pandemic got bad and the food was absolutely wonderful rooms have been updated since I have gone last and overall really wonderful stay highly recommend.

04/14/2021

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Rooms had been updated since our last visit and had a nice Mickey Mouse theme.

04/05/2021

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I was pleasantly surprised to see the room was renovated and clean.

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07/10/2021

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Beds are very comfortable, there is a small closet, and some drawers to use.

07/06/2021

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Nice bathroom layout with lots of storage, and comfortable beds, including the murphy bed.

06/20/2021

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We utilized the murphy bed and it was very comfortable.

04/19/2021

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Bed comfy.

04/04/2021

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Beds were comfortable and easy to sleep in after a long day of walking through magic kingdom, LOL!

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07/05/2021

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It was nice & spacious.

06/30/2021

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The rooms are fresh and clean, and spacious with the Murphy bed put up.

01/30/2021

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The rooms are spacious.

02/11/2020

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The room is spacious for two, lots of storage options.

12/13/2019

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The pool is spacious and the guards very attentive.

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09/18/2021

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They didn’t show any sign they had been there,

09/01/2021

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The theming with giant flowers that shoot water and images of dancing hippies with the neon colors is so fun.

07/23/2021

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The price is a value if the Magic Express is included (free ride to/from airport) and then you don't have to waste your money on rentals and parking fees.

07/10/2021

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Having our Magic Bands on our wrist at checkin while at the airport is how you begin your WDW experience.

07/05/2021

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But, if I had to pick between Pop and Art again, I would definitely go with Art of Animation.

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09/18/2021

-

but it certainly wasn’t what I would consider “neat and tidy”, as I’d been feeling under the weather.

09/02/2021

-

Room was clean and comfortable.

09/02/2021

-

but very modern and clean and comfortable.

08/29/2021

-

The rooms and grounds are clean and kept nice.

08/29/2021

-

Room was clean & perfect size for 2 guests.

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09/18/2021

-

The walls are so thin I was kept awake because of our neighbor’s snoring - all night long for the first couple of nights.

09/13/2021

-

How can they not hear us?

09/05/2021

-

Our only real negative was the fact that you can hear through the room walls quite easily so if you are trying to enjoy a good sleep and some family in the next room is being super loud you will hear every word.

08/15/2021

-

We were on the 4th floor and we did not notice noise from our neighbors unless they were outside of the entry door.

08/10/2021

-

I would not get this room again just for the noise issue.

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9000 International Dr., Orlando, FL 32819-9315

Rosen Inn at Pointe Orlando

4

1266 reviews

Trip advisor
cleanliness
spacious
universal
seaworld
theme park

04/04/2021

-

The Universal staff was great!

04/11/2020

-

The transfers to Universal were great for us with a seperate desk for booking a space, as well as other tourist information and the staff were always very helpful.

03/14/2020

-

It is located within walking distance of restaurants and attractions, and they have a free shuttle to Universal (saved us from paying for parking).

03/11/2020

-

They don’t take a ridiculous deposit either and offer free transport to the shops, Disney and universal.

02/29/2020

-

There was a bus to take us to Universal, though, so that was a great help.

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05/12/2021

-

Rooms are spacious and beds are comfortable for the price.

03/10/2020

-

Our room was spacious and clean with very comfortable beds,

02/29/2020

-

Large spacious rooms.

01/29/2020

-

The room was fairly spacious and clean.

12/15/2019

-

The rooms are spacious and comfortable

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09/18/2021

-

We get there with my wife and 3 kids and all I see as I’m going to the room are people outside sitting outside in office chairs drinking with loud music and smoking.

08/07/2021

-

Bad smell on the hallways, loud music in the parking lot, worms inside the bathroom, room ac off and dusty smell inside the room.

07/25/2021

-

N/A

06/25/2021

-

I failed to mention on Hotel.com that the one thing I didn't care for is walking to and from my room I smelled smoke/weed along with cigarette

06/13/2021

-

Room was dirty and had a bad tabaco odor in a non smoking room.

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09/19/2020

-

Great location, convenient to all of the theme parks and ton of restaurants.

04/11/2020

-

On International Drive with a trolley stop right outside & free transfers to Universal theme park.

12/30/2019

-

It's basically a good place to have a rest after enjoying theme parks or shopping and recharge until the next day.

11/17/2019

-

As part of staying with Virgin we had 2 free breakfasts and 1 free dinner, we didn't use the dinner as we were at the theme parks late most days,

11/12/2019

-

Easy access to the Theme Parks, and is extremely convenient to the Orlando Convention Center.

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08/25/2021

-

N/A

04/24/2021

-

Stayed a week and our room smelled so bad like sewer, and the parking is terrible after dark.

09/07/2020

-

We pulled up to a security gate and noticed the hotel looked oddly dark.

04/11/2020

-

Our room was very dark & unwelcoming and we thought the carpet felt damp. However, the room was cool and we didn't need to use the Aircon too much (which was good because it sounded like an aircraft!!)

02/27/2020

-

Rooms were also dark and dismal.

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09/26/2021

-

Rooms felt clean.

09/24/2021

-

Room was just like the picture bathroom was very clean everyone was nice From checkin till checkout.

08/07/2021

-

Starting from the parking lot, the check in process, the cleanness of the room is all mess.

06/29/2021

-

The room was clean, beds comfy, and staff a pleasure.

03/23/2021

-

We stay here a lot and the rooms are always clean, property is extremely well maintained, all rooms are the same so no worries about not having a microwave, mini fridge, two double beds.

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02/26/2020

-

caught buses to sea world, disney springs, outlets and my husband and son caught the bus to the Amway centre to watch a basket ball game.

02/24/2020

-

POSITIVES: - The location is excellent – 10 minute drive to the Universal parks and the Seaworld parks.

02/22/2020

-

In resume, great service, great location, amazing view at the F and G towers, great restaurant, complimentary transportation to Universal and Sea World, and great rooms.

02/16/2020

-

They have free shuttles to Seaworld and Universal.

01/12/2020

-

Close to sea world, universal and Disney.

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08/03/2021

-

Ppl talking loud and making noise right in front of my door & NO PARKING after a certain time… THIS IS RIDICULOUS

04/24/2021

-

Atleast don’t smoke it in the rooms or right outside my door.

04/04/2021

-

The rollaway had to be placed in front of the door because the rooms were small.

01/07/2021

-

The bathroom door almost touched the toilet.

01/01/2021

-

I was given another room facing highway with people next door smokibg marijuana.

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08/03/2021

-

Ppl talking loud and making noise right in front of my door & NO PARKING after a certain time… THIS IS RIDICULOUS

05/27/2021

-

The a/c in the room had to be in the low 60s to get cool and was making all sorts of noises all night long.

04/05/2021

-

It is so noisy in the hallways we could not sleep.

04/04/2021

-

The walls are super thin and you can hear EVERYTHING.

01/10/2021

-

There was no noise, no unwelcomed visitors, no pot smoking, no unruly children running about.

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5800 Universal Blvd, Orlando, FL 32819-7834

Hard Rock Hotel at Universal Orlando

4.3

1817 reviews

Trip advisor
cleanliness
spacious
city walk
rock-music
taxi

09/30/2021

-

but again, a bit pricey.

09/07/2021

-

I was worried it would be overpriced for what I got

08/31/2021

-

The food was pricey,

08/29/2021

-

NOT A PRO OR A CON - Club Lounge - I’m not sure how to rate this…it was okay.

08/25/2021

-

The prices in the conveniences tire are astronomical for example $6 plus tax for a packet of crisps / chips .

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09/30/2021

-

We booked a club level room on their Rock Royalty floor.

09/26/2021

-

To be fair, the lobby is beautiful and the constant rock and roll playing on large screens in the lobby is fun.

09/07/2021

-

Like any Hard Rock, it had the rock and roll theme that I couldn't get enough of.

08/29/2021

-

It had a rock star decor.

08/28/2021

-

You definitely put the “Rock” in the Hard Rock Hotel !! !

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09/30/2021

-

We stayed 2 nights at this property and it is in desperate need for a deep clean.

09/30/2021

-

The room was very clean, neat, and ready at check in.

09/26/2021

-

but it was clean.

09/09/2021

-

The hotel was immaculate!

08/31/2021

-

The rooms are clean and comfortable, not really sure what people are expecting.

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08/29/2021

-

It’s a 5 minute walk to Universal and a 15 minute walk to Islands or you can take a water taxi.

08/05/2021

-

There is a water taxi that also takes you to city center,

07/20/2021

-

You can take an 8 minute walk or just take the water taxi, which is right outside of the door.

06/04/2021

-

The water taxi is a fun way to get from the hotel to Universal,

03/28/2021

-

You could also take a water taxi right to the entrance of the City Walk.

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08/25/2021

-

If you are visiting Universal studios it is a short 5 minute walk to City Walk and you get automatic express passes .

08/23/2021

-

It’s a close walk to city walk.

08/02/2021

-

We were really greatful for the short walk right to universal studios and City Walk.

06/04/2021

-

The proximity is ideal for visiting Universal and the City Walk.

04/19/2021

-

We were in walking distance to City Walk and all parks.

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08/29/2021

-

Very clean and spacious.

08/03/2021

-

I love its convenience with location, the pool area is gorgeous, the rooms are spacious, and the hotel itself is just fun to be at with a really cool vibe.

06/04/2021

-

Our adjoining rooms were comfortable and adequately spacious.

03/27/2021

-

The resort is very spacious and CLEAN.

01/17/2021

-

When it comes to the rooms, they are pretty spacious and have a great set up!

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(407) 239-3100

8800 Vistana Centre Drive, Orlando, FL 32821-6353

Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando

4.1

1002 reviews

Trip advisor
cleanliness
spacious
disney-world proximity
universal
theme park

08/07/2021

-

No calls no nothing.

08/02/2021

-

I asked them to slow down on the number calling

07/29/2021

-

I tried to call guest services and they never pick up.

07/25/2021

-

Takes front desk 5-10 minutes to answer the phone and then gives you a hard time when you do need something and what is requested is not what arrives.

07/02/2021

-

After 6 more calls and a visit to the manager, I received my bedding over 24 hours later.

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09/29/2021

-

We had the best time , accommodation , was clean roomy , and the pool was fantastic.

09/29/2021

-

The Cascades pool was open daily from 8 am to 11 pm; the pool, hot tub and chair area were spotlessly clean, pool towels were available in the pool area.

09/29/2021

-

Very clean and friendly people.

09/27/2021

-

The villa was very clean, spacious and had all that we needed.

09/26/2021

-

Couch fabric was visibly frayed with clumps of threads hanging off the edge of the seat cushions.

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08/31/2021

-

There are lots of restaurants around and the drive to Disney or Universal is so short.

08/27/2021

-

Location is really good and very cost the Disney, Universal and all shopping malls and outlets.

06/07/2021

-

but I spent 6 days in the Hard Rock Hotel at Universal just 3 weeks prior, and the hotel facilities were far more comfortable than this Gold Crown resort.

05/21/2021

-

Location was super convenient to get to Disney World and Seaworld, and a not too long drive up to Universal.

03/10/2021

-

8 minutes to Disney and 14 minutes to Universal.

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09/29/2021

-

We had the best time , accommodation , was clean roomy , and the pool was fantastic.

09/27/2021

-

The villa was very clean, spacious and had all that we needed.

09/23/2021

-

Easy check in, Nice amenities, Spacious Rooms, wish they provided at least one cleaning and linen service instead of none for a 7 day stay and no cleaning supplies other then 2 dishwasher tablets and 2 laundry loads.

09/19/2021

-

My family of 4 and I had a 2 bedroom villa that was very spacious and clean upon arrival except a little bit of dust under the television stand in the living room which I was able to wipe down with some wipes.

08/23/2021

-

The rooms are very clean and spacious and the grounds are beautiful with many amenities.

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08/31/2021

-

Sheraton Vistana Villas are perfect for a theme park holiday in Orlando.

06/13/2021

-

A great property ,pools ,activities, shuttle bus,staff,prices are very reasonable, close to all theme parks ,restaurants and spotlessly clean rooms !!

06/07/2021

-

Choose this location if your purpose is to be as close to Walt Disney World theme parks without actually being in the Disney Resort complex.

06/06/2021

-

So only visited one theme park, and spent most of the time relaxing.

05/25/2021

-

The location is perfect if you are wanting to attend the big theme parks.

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09/10/2021

-

The location is awesome - near Disney

08/31/2021

-

It is close to Disney theme parks and Seaworld also not far from Universal Studios.

06/14/2021

-

Very family oriented and close to Disney and SeaWorld.

06/06/2021

-

Vert close to Disney World and Disney Springs.

06/05/2021

-

located 15 minutes from airport and very close to Disney and Universal Studios.

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08/07/2021

-

I had to change out lightbulb myself, because the staff could not figure out which one was burned out.

08/02/2021

-

4 games were burned through in 15 minutes.

07/05/2021

-

Also management just passed the problem on to housekeeping who didn't seem phased at all by the fact that the villa was left filthy for the next guest.

07/02/2021

-

One of our bed sheets had a horrible smell when when checked in.

06/28/2021

-

but it was the villa was the wrong room set up, was filthy and very old.

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