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6601 Adventure Way, Orlando, FL 32819-7602

Loews Sapphire Falls Resort At Universal Orlando

4.5

2246 reviews

Trip advisor
cleanliness
fresh
taxi
city walk
boat

09/30/2021

-

Further, when making the booking, there's NO warning of that absurd fee for receiving an envelop.

09/23/2021

-

We are paying to stay there so why do we have to pay to park there?

09/18/2021

-

Overall the experience has left a bad taste in my mouth about the property and I know there is better hotels for a similar price with quality customer service throughout their ENTIRE management staff.

09/17/2021

-

We are at the restaurant the food was just OK and a little over priced.

09/09/2021

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It’s over price the cleaning staff doesn’t clean the room the right way I had to call 3 times and go to the front desk and they still didn’t get the job done!

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09/28/2021

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Great room , amazing customer service, great food, water taxi awesome, overall a stay couldn’t be any better .

09/27/2021

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So close to parks, just a water taxi ride away.

09/26/2021

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Convenience of the water taxi is superb, and overall atmosphere well exceeds expectations.

09/25/2021

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The water taxi inside the parks.

09/20/2021

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We took the water taxi most of the time,

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09/20/2021

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It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

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Sapphire Falls has their own metal detector and bag scanner on the dock, and it is such a relaxing experience getting to and from the parks by boat!!

09/05/2021

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Jumped on the boat and right there at the entrance to the parks.

09/05/2021

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The best thing about this hotel is that it was easily accessible via an on-location boat to Universal Studios.

08/19/2021

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This was an amazing resort, the staff the rooms, the food, the pool, The CityWalk, the boat ride, the restaurants… I could go on and on

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07/14/2021

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Took long daily to get fresh towels and basic hotel amenities.

07/06/2021

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This trip was a breath of fresh air for my family.

08/02/2020

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but can call down for fresh towels each day which I did.

07/19/2020

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If you wanted fresh towels you texted the front desk and they were bought up to your room sealed in a plastic bag.

06/30/2020

-

Every item was fresh, cooked to order, and the drinks were amazing as well.

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09/06/2021

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People are there to get you bags( walk in the door to your left bell service is ready ) They said people were rude.

08/06/2021

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Sliding Barn door to bathroom in room.

08/02/2021

-

the restaurants both on site and in parks are VERY expensive, so we ended up Door Dashing in most out meals to save money.

07/29/2021

-

The bathroom had a barn door which we found a bit clunky and cumbersome.

07/17/2021

-

Our sons at 5:15 (next door was not cleaned) basically, the attitude is take it or leave it.

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09/20/2021

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It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

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When you take the shuttle, you have to go through the main City Walk security, which is similar to the airport with regards to crowds and how stressful it is.

09/07/2021

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The water taxi was super convenient to transport back and forth to City Walk and Universal.

08/13/2021

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The hotel is in a prime location very close proximity to the parks and city walk.

08/08/2021

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Convenient quick water taxi ride to Universal theme parks including City Walk.

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09/29/2021

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Comfy bed, clean room, the room had 4 a/c controls so the suite stay at a great temperature.

09/29/2021

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The room was clean and the staff was very friendly and accommodating!

09/26/2021

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Services is impeccable!

09/24/2021

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The rooms were clean, comfortable two queen side beds with an amazing view of the lagoon!

09/22/2021

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Rooms are clean, Quiet, and a great design!

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6725 Adventure Way, Orlando, FL 32819-7602

Universal's Aventura Hotel

4.2

1285 reviews

Trip advisor
cleanliness
fresh
rooftop bar
city walk
theme park

09/26/2021

-

The room was so clean and comfy.

09/26/2021

-

New & clean.

09/25/2021

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Clean as well and lots of amenities.

09/25/2021

-

Hotel was very clean, we chose this hotel as it looked the least kid friendly.

09/22/2021

-

The room was clean and had the best showers I have come across in Universal hotels.

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08/24/2021

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The first issue is the absolute horrible elevator planning.

08/16/2021

-

but that was the only time there was an issues with the elevators.

08/09/2021

-

N/A

08/03/2021

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Sometimes there were up to 15 minute waits for the elevator.

07/26/2021

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The only complaints we had were that the 5 elevators that were running were pretty crowded every time we tried to take them.

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09/25/2021

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Rooftop bar was great.

09/17/2021

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The roof top bar is an amazing experience.

08/28/2021

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We missed the great Mgr Shaw this visit at the Rooftop Bar,

08/26/2021

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The rooftop bar was amazing.

08/16/2021

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There is a cool rooftop bar and a few places to eat in the lobby.

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03/19/2020

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The hotel was very nice, clean and all looked fresh and modern.

02/21/2020

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The hotel offered fresh and healthy food options and the pool and area were very relaxing.

12/10/2019

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It’s a new and fresh hotel, modern and minimalist.

12/02/2019

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The hotel was immaculate, clean, rooms were spotless, fresh and modern.

11/27/2019

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you had internet on this, weather apps etc, everything to do with the parks etc Headed down to the dining area, where they have a good choice of food, and not fast food, greasy food, everything was made fresh, pizza bar, noodle bar, sushi great choice.

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09/30/2021

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Aventura is an amazing hotel in the perfect location to visit all 3 theme parks, Islands of Adventure, Universal Studios and Volcano Bay and also relax in.

09/21/2021

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The theme parks are a walk or a quick ride away.

08/16/2021

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The room was on the 11th floor and had a nice view of the theme park and Sapphire Falls.

07/26/2021

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The room was excellent and had an amazing view of the theme parks.

07/17/2021

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Combine all these features and easy access to Volcano Bay, City Walk and the Universal theme parks, we had a great trip.

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09/27/2021

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Aventura is next to Volcano Bay and is an easy walk, an easier bus ride, or a lovely boat ride to Universal Studios, Islands of Adventure, and City Walk (which joins the two parks).

09/25/2021

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Hubby and I came down to day drink at City Walk and do HHN.

09/18/2021

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Close to all the parks including City Walk.

08/13/2021

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Early park access at 8 and a shuttle runs about every 15-20 minutes to take you to and pick you up from city walk.

08/05/2021

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Excellent experience and comfortable in the hotel, very close to the parks and city walk, food was really good and next time I want to expend more days at the hotel and parks I feel very secure at the universal hotel and parks.

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(407) 641-2224

9801 International Drive, Orlando, FL 32819-8104

Hyatt Regency Orlando

4.4

1581 reviews

Trip advisor
cleanliness
fresh
convention center
market access
bathroom tv

09/29/2021

-

I love the 24/7 market, super convenient for business travelers who work odd hours.

09/25/2021

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The Bartenders at the bar were fantastic as were the people behind the counter at the "Market" restaurant and the Italian Restaurant (I can't remember the name.

09/20/2021

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They manage to maintain a quality product whilst navigating the requirements of health and safety in the post covid 19 market.

09/19/2021

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There’s a market where you can get a snack at 1:00am if you’re jet lagged.

09/14/2021

-

They have market that works 24/7 which is really great.

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09/29/2021

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The rooms are spacious and clean.

09/29/2021

-

The facilities are well maintained and clean.

09/28/2021

-

The rooms are spacious, the bathrooms well-appointed and lots of Covid-safe protocols.

09/28/2021

-

The room was lovely and very clean.

09/26/2021

-

It is a very large property and so clean and beautiful everywhere.

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09/28/2021

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Great place when in for a convention and then stay for some much needed vacation afterwards.

09/26/2021

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Stayed at this hotel for a business convention.

09/16/2021

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As someone that has attended many large conferences and conventions I have seen the good, the bad and the ugly when it comes to facilities.

09/07/2021

-

Can't wait for next year's convention!

08/21/2021

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This is a large convention hotel that is very busy,

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09/22/2021

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I really appreciated the tv in the bathroom and the motion sensing night lights under furniture, very fancy.

08/21/2021

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Everything looked clean and well taken care of.My bathroom had a TV behind the mirror.

08/11/2021

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Room was obviously sanitized, My room had a TV in the bathroom mirror which seemed excessive

08/08/2021

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Loved the super huge tub and tv in the mirror.

07/25/2021

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The bathroom mirror have tv!

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07/08/2021

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I checked that I would like the daily refresh upon checking in and someone came in once to give us fresh towels.

06/27/2021

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The interior of the room was fresh and clean with plenty of towels etc.

03/09/2021

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The nice thing was the 24 hour market with fresh food and sundries.

12/21/2020

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Then there is a 24/7 Market with fresh food and drinks available.

10/28/2020

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The fish sandwich was fresh and very good.

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09/20/2021

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Extra charge for the gel for doing manicure, didn’t tell us ahead of time which is not good.

09/20/2021

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When ask about a refund for the difference I was told that I need to contact AMEX TRAVEL.

08/31/2021

-

Only issue was that the parking garage exit was unattended all weekend allowing people to come and go without paying yet we were charged because we were staying in the hotel.

08/20/2021

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Parking is expensive, $100 for a 2 night stay as they charge for the day of checkout.

08/17/2021

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It was the only part of the hotel that lived up to its billing,

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09/18/2021

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A few small hiccups: I wish someone had given me an orientation on resort fee and what was included.

09/07/2021

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Very crowed main pool, second pool had no shade and exorbitant prices on everything in addition to the resort fees and various taxes.

08/31/2021

-

I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

-

Did not like self parking fee and location as we had to walk with bags to main building.

08/30/2021

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One thing if you plan to eat & drink at the hotel make sure to have plenty of money to spend, I feel that was overpriced even for the area!

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09/20/2021

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From the first encounter with a valet parking attendant to a later encounter with Said, a room service attendant, in the elevator.

09/08/2021

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You are probably better off going with self parking instead of valet parking.

09/04/2021

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I didn’t like the distance to walking to the parking garage and the only casual restaurant was closed.

08/31/2021

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I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

-

Did not like self parking fee and location as we had to walk with bags to main building.

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(407) 305-2538

1050 Century Drive Lake Buena Vista, Orlando, FL 32830-8433

Disney's Pop Century Resort

4.1

1589 reviews

Trip advisor
cleanliness
fresh
room renovation
show
comfortable bed

06/30/2021

-

The rooms are fresh and clean, and spacious with the Murphy bed put up.

09/29/2020

-

They only came every other day to collect trash and provide fresh linens.

04/06/2020

-

Our room was clean and fresh everyday.

11/24/2019

-

You can still have fresh towels and toiletries whenever you need

09/05/2019

-

Room was neat and clean upon arrival and mousekeeping always supplied fresh towels everyday when needed.

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07/21/2021

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The rooms have been recently remodeled and are nice.

07/06/2021

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The hotel is well maintained, spotless and the recently renovated rooms were compact

06/30/2021

-

Stayed here right before the pandemic got bad and the food was absolutely wonderful rooms have been updated since I have gone last and overall really wonderful stay highly recommend.

04/14/2021

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Rooms had been updated since our last visit and had a nice Mickey Mouse theme.

04/05/2021

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I was pleasantly surprised to see the room was renovated and clean.

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07/10/2021

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Beds are very comfortable, there is a small closet, and some drawers to use.

07/06/2021

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Nice bathroom layout with lots of storage, and comfortable beds, including the murphy bed.

06/20/2021

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We utilized the murphy bed and it was very comfortable.

04/19/2021

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Bed comfy.

04/04/2021

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Beds were comfortable and easy to sleep in after a long day of walking through magic kingdom, LOL!

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09/18/2021

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They didn’t show any sign they had been there,

09/01/2021

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The theming with giant flowers that shoot water and images of dancing hippies with the neon colors is so fun.

07/23/2021

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The price is a value if the Magic Express is included (free ride to/from airport) and then you don't have to waste your money on rentals and parking fees.

07/10/2021

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Having our Magic Bands on our wrist at checkin while at the airport is how you begin your WDW experience.

07/05/2021

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But, if I had to pick between Pop and Art again, I would definitely go with Art of Animation.

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09/18/2021

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but it certainly wasn’t what I would consider “neat and tidy”, as I’d been feeling under the weather.

09/02/2021

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Room was clean and comfortable.

09/02/2021

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but very modern and clean and comfortable.

08/29/2021

-

The rooms and grounds are clean and kept nice.

08/29/2021

-

Room was clean & perfect size for 2 guests.

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09/18/2021

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The walls are so thin I was kept awake because of our neighbor’s snoring - all night long for the first couple of nights.

09/13/2021

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How can they not hear us?

09/05/2021

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Our only real negative was the fact that you can hear through the room walls quite easily so if you are trying to enjoy a good sleep and some family in the next room is being super loud you will hear every word.

08/15/2021

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We were on the 4th floor and we did not notice noise from our neighbors unless they were outside of the entry door.

08/10/2021

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I would not get this room again just for the noise issue.

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9000 International Dr., Orlando, FL 32819-9315

Rosen Inn at Pointe Orlando

4

1248 reviews

Trip advisor
cleanliness
fresh
universal
seaworld
theme park

02/26/2020

-

caught buses to sea world, disney springs, outlets and my husband and son caught the bus to the Amway centre to watch a basket ball game.

02/24/2020

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POSITIVES: - The location is excellent – 10 minute drive to the Universal parks and the Seaworld parks.

02/22/2020

-

In resume, great service, great location, amazing view at the F and G towers, great restaurant, complimentary transportation to Universal and Sea World, and great rooms.

02/16/2020

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They have free shuttles to Seaworld and Universal.

01/12/2020

-

Close to sea world, universal and Disney.

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09/18/2021

-

We get there with my wife and 3 kids and all I see as I’m going to the room are people outside sitting outside in office chairs drinking with loud music and smoking.

08/07/2021

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Bad smell on the hallways, loud music in the parking lot, worms inside the bathroom, room ac off and dusty smell inside the room.

07/25/2021

-

N/A

06/25/2021

-

I failed to mention on Hotel.com that the one thing I didn't care for is walking to and from my room I smelled smoke/weed along with cigarette

06/13/2021

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Room was dirty and had a bad tabaco odor in a non smoking room.

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04/04/2021

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The Universal staff was great!

04/11/2020

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The transfers to Universal were great for us with a seperate desk for booking a space, as well as other tourist information and the staff were always very helpful.

03/14/2020

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It is located within walking distance of restaurants and attractions, and they have a free shuttle to Universal (saved us from paying for parking).

03/11/2020

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They don’t take a ridiculous deposit either and offer free transport to the shops, Disney and universal.

02/29/2020

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There was a bus to take us to Universal, though, so that was a great help.

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09/19/2020

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Great location, convenient to all of the theme parks and ton of restaurants.

04/11/2020

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On International Drive with a trolley stop right outside & free transfers to Universal theme park.

12/30/2019

-

It's basically a good place to have a rest after enjoying theme parks or shopping and recharge until the next day.

11/17/2019

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As part of staying with Virgin we had 2 free breakfasts and 1 free dinner, we didn't use the dinner as we were at the theme parks late most days,

11/12/2019

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Easy access to the Theme Parks, and is extremely convenient to the Orlando Convention Center.

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08/25/2021

-

N/A

04/24/2021

-

Stayed a week and our room smelled so bad like sewer, and the parking is terrible after dark.

09/07/2020

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We pulled up to a security gate and noticed the hotel looked oddly dark.

04/11/2020

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Our room was very dark & unwelcoming and we thought the carpet felt damp. However, the room was cool and we didn't need to use the Aircon too much (which was good because it sounded like an aircraft!!)

02/27/2020

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Rooms were also dark and dismal.

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06/25/2021

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I saw them more just for fresh towels.

11/15/2019

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Our room was immaculately clean with a cleaner visiting every day, leaving fresh towels.

11/06/2019

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The room and bathroom are cleaned every day and fresh towels put in every day, ( please could you add larger bath towels), the patio outside the Lite bite is a great place to sit for breakfast or just coffee.

11/04/2019

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Cleaners always came and left the beds in immaculate condition with fresh towels and emptied bins.

10/22/2019

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Beds cleaned / made / changed daily along with fresh towels etc.

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08/03/2021

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Ppl talking loud and making noise right in front of my door & NO PARKING after a certain time… THIS IS RIDICULOUS

04/24/2021

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Atleast don’t smoke it in the rooms or right outside my door.

04/04/2021

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The rollaway had to be placed in front of the door because the rooms were small.

01/07/2021

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The bathroom door almost touched the toilet.

01/01/2021

-

I was given another room facing highway with people next door smokibg marijuana.

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08/03/2021

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Ppl talking loud and making noise right in front of my door & NO PARKING after a certain time… THIS IS RIDICULOUS

05/27/2021

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The a/c in the room had to be in the low 60s to get cool and was making all sorts of noises all night long.

04/05/2021

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It is so noisy in the hallways we could not sleep.

04/04/2021

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The walls are super thin and you can hear EVERYTHING.

01/10/2021

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There was no noise, no unwelcomed visitors, no pot smoking, no unruly children running about.

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09/26/2021

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Rooms felt clean.

09/24/2021

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Room was just like the picture bathroom was very clean everyone was nice From checkin till checkout.

08/07/2021

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Starting from the parking lot, the check in process, the cleanness of the room is all mess.

06/29/2021

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The room was clean, beds comfy, and staff a pleasure.

03/23/2021

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We stay here a lot and the rooms are always clean, property is extremely well maintained, all rooms are the same so no worries about not having a microwave, mini fridge, two double beds.

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(844) 325-8770

8101 World Center Drive, Orlando, FL 32821-5408

Caribe Royale Orlando

4.3

1819 reviews

Trip advisor
cleanliness
fresh
disney-world proximity
pool area
kid friendly

02/28/2021

-

Great location, really close to Disney Springs.

02/09/2021

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Very nice hotel, comfortable and with excellent facilities, very close to the Disney parks, restaurants and shopping centers, 5 minutes from the Vineland Outlet.

01/06/2021

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The hotel is in a great location And close to Disney.

12/31/2020

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My girlfriend and family chose here because it was close to the Disney parks.

10/14/2020

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Close to Disney, quick drive to Universal .

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09/09/2021

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Parking at Disney is $45 per day, we could have taken the shuttle here

07/08/2021

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The 20 a night for parking wasn't unreasonable to ask for

05/18/2021

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The parking gate system is a real pain and does nothing.

05/04/2021

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PARKING: $12.00 per day parking fee only to have to park either in a wooded area or a mile from your room because people who are not actually guests at the hotel can use the parking for events.

04/13/2021

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There is no visitor parking.

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09/18/2021

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Nice hotel, room overall clean

08/12/2021

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The central pool area between the room towers is terrific: spacious, well-maintained, and has two refreshment areas immediately adjacent.

08/12/2021

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Of particular note are the beautiful swimming pools, well-appointed hotel villas, and tasty onsite restaurants.

08/05/2021

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The hotel is always so clean.

08/04/2021

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The place was very nice and clean.

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09/09/2021

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(This hotel does charge a parking fee also.)

07/15/2021

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Then on top of that said we were a no show and still charged me.

07/12/2021

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If you try to leave early, they charge an additional $50 fee

07/08/2021

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but they charged a 200 a day deposit.

06/16/2021

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The response I got from the lady in charge was “hmmmm that looks like paint”.

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09/09/2021

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Big hit with my kids!

08/05/2021

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Our kids have grown up going there.

07/09/2021

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From the superb service we received at checkin from Sophia, my 16 yr old daughter and I knew our stay would be special.

07/01/2021

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Fabian was completely on top of EVERYTHING - assisting Kim and the other girls, bussing tables, taking orders, attending to guests.

06/28/2021

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Even then I tried to make the best of this for my girls, after all it’s their vacation.

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05/06/2021

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My room (a "King Suite") was clean & fresh with an upscale appearance and feel.

03/29/2021

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For example, In the cafe, at 3pm, the cashier made me fresh coffee as she just started her shift and wanted to make sure I had fresh coffee.

09/18/2020

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They have a cafe open with a huge selection of drinks, fresh food, ice cream, alcoholic beverages, etc for you to do some shopping to bring to your room.

08/31/2020

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She not only greets us with a smile she goes above and beyond to make sure that food is fresh and we have all that we needed and we’re satisfied with there service.

03/06/2020

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Most mornings we enjoyed Fresh squeezed OJ and delicious breakfast sandwiches from the Cafe.

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09/09/2021

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Breakfast is available at the on-site restaurant Tropicale you do have to pay for it.

08/17/2021

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The amount I paid for this hotel was NOT worth it.

08/04/2021

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Its bad business to adjust a nightly rate with out disclosing it.

07/12/2021

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If you try to leave early, they charge an additional $50 fee

07/08/2021

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We paid for a handicapped accesible room and never recieved.

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08/12/2021

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The central pool area between the room towers is terrific: spacious, well-maintained, and has two refreshment areas immediately adjacent.

08/04/2021

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The pool area was large and clean.

07/17/2021

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Steve Brown (out around the pool area) was amazing & made us feel so welcomed.

05/23/2021

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Pool area was okay,

04/16/2021

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The surroundings are lovely, the pool area was great,

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(833) 959-2532

14501 Grove Resort Ave, Orlando, FL 34787-9475

The Grove Resort & Water Park Orlando

4.3

2513 reviews

Trip advisor
cleanliness
fresh
disney-world
kid friendly
fun

09/30/2021

-

The pools and water park great, and the room was more than great, cleanliness was a plus, people at the market place were great too

09/30/2021

-

The grounds are immaculate and the suite is so nice and clean.

09/29/2021

-

N/A

09/28/2021

-

The suite was extremely clean & spacious & the view of the water park was refreshing.

09/25/2021

-

Hotel is beautiful and clean From Ciara Guilford

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10/01/2021

-

Our first trip since covid and we are rewarding our kids with a trip to Disney!

09/29/2021

-

N/A

09/28/2021

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We had a great time just relaxing after our Disney experience here.

09/27/2021

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but if you'd like to go around town, the resort is located close to Disney Parks and shopping.

09/24/2021

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Not far to Disney Springs.

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09/29/2021

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We celebrated our son's 6th Birthday here for the weekend and had so much fun!

09/27/2021

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Jamie was able to get us everything we needed and had us right on our way to enjoy the fun.

09/24/2021

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Relaxing, fun, no hassles vacation!! !

09/20/2021

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I love that the waterslides are big enough for adults soooo much fun can’t wait for another trip…

09/18/2021

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We are looking forward to have so much fun at this awesome resort and will recommend it to the rest of family and friends. .

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09/19/2021

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It was definitely a breath of fresh air, especially after such a long year and a half with Covid.

07/27/2021

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although someone took the trash each day and when I asked for towels on day 3, they gave us fresh towels.

07/04/2021

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Our room/condo was large, clean, fresh and new.

05/13/2021

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His positive and uplifting personality was a breathe of fresh air and gave my family the assurance our stay at the resort would be awesome!

05/03/2021

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Did have plenty of fresh towels at pools had to grab them to use in room.

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09/19/2021

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One woman was complaining that her room was filthy.

09/12/2021

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but that was pretty disgusting.

09/12/2021

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First off this room was very disgusting never was cleaned!

09/08/2021

-

N/A

09/07/2021

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The only bad thing that I can say was the sink did smell like poop on our first day

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10/01/2021

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Our first trip since covid and we are rewarding our kids with a trip to Disney!

09/30/2021

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The rooms are very spacious and very clean.my kids are so excited to be here for the first time.thanks again jaime

09/30/2021

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When he found out I had 6 kids by myself for the weekend he upgraded me to a 3 bedroom at no charge.

09/29/2021

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Those girls are the BEST!

09/29/2021

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N/A

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10/01/2021

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I asked if they could honor the current rate with breakfast for the family and they could not.

09/29/2021

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Heads up the arcade is super expensive, that would be our only complaint.

09/25/2021

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Crazy high parking fees

09/20/2021

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Food at the hotel is a little pricey

09/18/2021

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but I can see alot of people upset with the rooms being subpar for the price.

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09/19/2021

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but no one picked up the phone.

09/12/2021

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Its sad especially when a hotel advertises covid 19 proto call.

09/07/2021

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My brother had forgotten his mobile in the room and didn’t notice until few hours later.

08/26/2021

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If I didn’t think to buy detergent at Publix, we would have been calling every night for towels.

08/18/2021

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We couldn’t even get anyone to answer a phone call the entire time we were there.

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(855) 261-2798

12562 International Drive, Orlando, FL 32821-6946

Floridays Resort Orlando

4.6

1164 reviews

Trip advisor
cleanliness
fresh
theme park
seaworld
apartment suite

09/28/2021

-

Apart from the obvious benefits of close to theme parks & shopping, the absolute best part of Floridays is the staff like Brittany Teller Grof 😍🥰 We've always been treated as family rather than guests ( especially brilliant when you have 2 children !)

09/01/2021

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The hotel is just about 15 minutes from theme parks which is a plus.

05/11/2021

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It is still a good place to relax by the pool after a long day at the theme parks, provided, of course, you can find a spot with the number of people who are traveling these days.

10/07/2020

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Every time I go to visit the Orlando theme parks, my family and I stay at this resort.

02/17/2020

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I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

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08/09/2021

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but the entire unit did not appear to have been properly cleaned.

07/31/2021

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This is a resort that does not have daily housekeeping or room service.

07/23/2021

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Housekeeping and their engineers were never available and it really made our stay interesting

07/19/2021

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but figured that it was from the cleaning crew that just left.

07/09/2021

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When brought to the attention of guests services, we were told that they would use this as a training opportunity and how he has to pay $15/hr for housekeeping.

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09/09/2021

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The smell of marijuana is everywhere.

09/06/2021

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Upon waking the next morning we recognize there is visible mold on all of the cabinets, light fixtures, walls, etc….

08/24/2021

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Numerous patches of mold (not mildew) in the bathroom.

08/09/2021

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On the last morning, we noticed the smoke alarm was missing from the master bedroom and we notified the front desk as we checked out. 7.

07/23/2021

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It's DISGUSTING to look at the sheets on your bed and see yellow stains!

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10/01/2021

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Very clean hotel, spacious rooms, nice pool area and it’s a must see.

09/27/2021

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The apartments are always clean and spacious.

09/21/2021

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The place was very clean and well maintained.

09/18/2021

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The room is just so spacious and clean.

09/15/2021

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Fast check in, friendly staff and efficient, the location in and out always clean, atmosphere amazing and welcoming.

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08/09/2021

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Stocking of plates and utensils was not even up to 1/2 the quantity indicated on the inventory list on the cabinet door.

07/23/2021

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My master room electric did not work for a few days the bathroom door was jammed and you would get locked in.

05/11/2021

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None of the doors in the room latched, save for the main door to the outside; even if the thumb locks were engaged, you could not get a single door to close completely.

04/14/2021

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The refrigerator door was all banged in, holes in walls and kitchen island, tears in curtains.

04/04/2021

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but the negatives out weigh the benefits (leaky dishwasher, sliding patio door is jammed, $40 charge for daily room cleaning services, uncomfortable beds/pillows, and outdated furniture).

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02/01/2021

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This resort is great location to SeaWorld, Benihana Disney Springs and much more!!

04/20/2020

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Full kitchen, nice sized room, perfect location close to Seaworld.

02/17/2020

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I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

12/21/2019

-

He even answered our questions about SeaWorld.

11/11/2019

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Location wise was pretty good if you have a car, and there is a courtesy shuttle bus to Disney, SeaWorld and Universal.

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02/17/2021

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The price was great for a 3 bedroom condo. 2.

07/15/2020

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Booked the 2 bedroom condo at Floridays Resort.

12/27/2019

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This resort has 2 & 3 bedroom condo style apartments with a full kitchen.

12/22/2019

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Great choice two bedroom condo located just minutes from the themed parks.

12/22/2019

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We stayed in a two bedroom condo that had two full bathrooms, a fully stocked kitchen with a big island, and a large living area.

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03/17/2021

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I like that the lobby was clean and fresh.

11/27/2020

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Let me start off by saying this place is great for families and children .The pool is spacious and always full of fresh towels which is rare for many resorts .

10/09/2020

-

N/A

08/12/2020

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Poolside is AHMAZING soaking up sun and enjoying fresh air .

02/24/2020

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We also had our beds made and fresh towels provided everyday.

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(407) 917-8224

One Grand Cypress Boulevard, Orlando, FL 32836-6799

Hyatt Regency Grand Cypress

4.5

1519 reviews

Trip advisor
cleanliness
fresh
disney-world proximity
golf
grounds

09/21/2021

-

They mistook my cards not enabling parking to them so I got stuck out of the parking lot for one day.

09/16/2021

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though valet will not park your car if you are handicap, an issue that needs fixed.

09/13/2021

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1. wasn't told about 25 dollar a day parking. 2.

08/30/2021

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Only issue I experienced was that general parking is kinda far from the check-in and room floors.

08/14/2021

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but no shuttles are available for the Disney parks (the shuttle only runs on the weekend for Disney springs and times are pretty restrictive), but we drove to Epcot and parked without issue.

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09/27/2021

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They even have rock climbing, golf, lots of walking trails, and an amazing pool with caves.

09/17/2021

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If you do not have a car they will drive you via golf cart to the entrance of the property.

09/03/2021

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Such a great time with the bikes, mini golf.

09/03/2021

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There is a lot of activity you can do on the resort, biking, canoeing, jogging trails, tennis and some golf.

09/02/2021

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The hotel is still beautiful with plush greeneries and botanical flowers, and pools, lake activities, golf, tennis and jogging trails.

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09/28/2021

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The facility is always clean with a great restaurant (Lakeside).

09/23/2021

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I stayed at this magnificent property recently.I was amazed how spacious and beautiful this property is, the rooms were clean and covid protocols were in place which made me feel safe.

09/16/2021

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The hotel is always clean and the staff is amazing.

09/06/2021

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Beautiful and clean.

09/04/2021

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Clean rooms, lake, amazing pools, fire pit, drinks, and very well located to the Orlando attractions and outlets.

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09/27/2021

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This is one of the few places you have lots you can do that is included in your service charge.

09/24/2021

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I'm not sure why I had to pay a resort fee.

09/21/2021

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The hotel is a little overpriced, not presenting clearly at the check in the separation of resort fees and parking fees.

09/13/2021

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Nothing premium here folks.

09/06/2021

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A bit pricey

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09/10/2021

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This place is beautiful and close to Disney Springs.

09/06/2021

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Around the corner from downtown Disney and close to parks.

08/12/2021

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Good location near Disney.

08/11/2021

-

This property is well maintained with exceptionally great land scaping with close proximity to Disney and other venues.

08/08/2021

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Very close to Disney World and Disney Springs if you want to there.

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07/19/2021

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however the clerk related to me that this Hyatt only provides fresh towel service daily, room will be cleaned every 4th day.

07/05/2021

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The dining is excellent and you must try their fresh sushi bar.

06/02/2021

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Fresh towels in room

05/15/2021

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They will not clean the Room, they will not provide fresh towels.

01/03/2021

-

The rooms are large and quiet and have French balconies standard for a little fresh air.

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09/14/2021

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Bicycle boats are not kept up and maintained nicely and our swim vests stunk horribly.

09/13/2021

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Filthy, and run down best describes the cabanas.

09/13/2021

-

but they left the mold in the bathroom.

07/27/2021

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Never received a call about the room and was never compensated for the disgusting room.

07/27/2021

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The only problem was our mattress pad was not changed prior to our arrival and it had a horrible urine smell.

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08/30/2021

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The grounds are gorgeous, and the staff was generally very helpful.

08/28/2021

-

The grounds are beautiful and has many amenities.

08/27/2021

-

There were plenty of food options on resort grounds though.

08/24/2021

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The grounds are beautiful and very well kept.

08/18/2021

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Beautiful grounds: patios and courtyards, walking and running trails, lake, interconnected swimming pool; many indoor seating options made it easy to find places to both sit down for a meal and find quiet spaces for reading.

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6550 Adventure Way, Orlando, FL 32819-7610

Universal's Cabana Bay Beach Resort

3.9

1383 reviews

Trip advisor
cleanliness
fresh
universal-orlando
city walk
volcano-bay proximity

09/30/2021

-

Clean and comfortable stay at Cabana Bay.

09/29/2021

-

Spotlessly clean room and very comfortable.

09/26/2021

-

The rooms were nice and clean and spacious.

09/26/2021

-

The bed and pillows were very comfortable and the room was clean other then the stain on the carpet.

09/24/2021

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The pool was clean and the property was beautiful, the only complaint i had was a rich jerk parked his car by the classics, i thought he should of been ticketed.

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09/25/2021

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We had a vulgar nasty woman next door to us that was smoking while standing in the door to her room and screaming the nastiest of profane comments at her kids/family at times ranging from 6:30 in the morning to 11:00 at night.

09/24/2021

-

It is very hard to find cigarettes, we ran out and had to pay 16 dollars a pack at hard rock cafe bar, they only carry Marlboro.

09/14/2021

-

The bathroom smelled like literal (not figurative) sh**.

09/13/2021

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The new room after dragging ALL our stuff down to it smelled like POT, or Marijuana!

09/06/2021

-

That’s nasty!

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09/14/2021

-

We like the shuttle bus service to the parks and to city walk.

08/28/2021

-

Loved the walking distance to Volcano Bay and the ease of the shuttle to city walk and Univeral parks.

08/17/2021

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The shuttle to universal city walk and universal studios was good.

08/15/2021

-

but city walk security experience was a turnoff.

08/11/2021

-

Free transportation to parks and city walk.

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09/29/2021

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We stayed at Cabana Bay beach resort in a recent trip to Universal Studios.

09/26/2021

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A shuttle to and from Universal was super convenient and our stay allowed us into Universal an hour before park opening, which is hugely beneficial when trying to experience all of the super popular Harry Potter attractions.

09/17/2021

-

Love Harry Potter Properties, Love Thrill Rides, Love being vaccinated

09/16/2021

-

With 2 teenagers and a pre-teen in tote I headed out to a weekend at Universal Studios staying at Cabana Bay Resort.

09/13/2021

-

Now, as if you want to come to Universal Studios, I recommend Endless Summer Surfside.

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09/06/2021

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I just want a fresh bed tonight!

07/08/2021

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Anytime I needed anything I text the number they gave me at check in and my issue was addressed promptly whether it was needing fresh towels, or garbage taken out.

06/30/2021

-

It was awesome and had the best food court I’ve ever been to, great fresh food that was well priced and open till 11pm!

06/21/2021

-

We just used the bags that the fresh towels came in to put our used towels in and put it back in the hallway near our door and they got picked up quick as well as any garbage we put out there (there was extra garbage bags in the room).

03/28/2021

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The hotel staff was really good about bringing us fresh linens, pillows, toilet paper, trash bags, etc when we called them and it’s a no-contact process.

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08/30/2021

-

It's very close to Volcano Bay.

08/28/2021

-

Loved the walking distance to Volcano Bay and the ease of the shuttle to city walk and Univeral parks.

08/22/2021

-

Resort was clean, loved the proximity to volcano bay.

08/22/2021

-

• The proximity to Volcano Bay is magnificent.

08/12/2021

-

but the pool, the closeness of Volcano Bay, and other parks, was worth the money.

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09/26/2021

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On the one day housekeeping came you almost couldn’t tell they had been there.

09/21/2021

-

Room cleaning service is excellent and we had an immediate delivery of extra bathroom supplies when I called the front desk.

09/18/2021

-

The room had not been cleaned.

09/14/2021

-

Housekeeping was suppose to come every other day

09/13/2021

-

I had to go in the housekeeping closet and get myself .

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