Search Result for “Clean and comfortable“ in Orlando

09/06/2021

People are there to get you bags( walk in the door to your left bell service is ready ) They said people were rude.

08/06/2021

Sliding Barn door to bathroom in room.

08/02/2021

the restaurants both on site and in parks are VERY expensive, so we ended up Door Dashing in most out meals to save money.

07/29/2021

The bathroom had a barn door which we found a bit clunky and cumbersome.

07/17/2021

Our sons at 5:15 (next door was not cleaned) basically, the attitude is take it or leave it.

10/30/2020

The room was very nice and comfortable and clean.

01/30/2020

Lots of food options, fast service, delicious meals, clean and comfortable ambient!

01/21/2020

The room was very comfortable and clean, my mom loves the soap and shampoos.

12/22/2019

other than slightly small room, everything was great—from the facility to the people to the location.The staff was very friendly, the hotel was very clean and comfortable, the proximity to the parks was great and the security to the parks was fantastic.

10/22/2019

It is extremely clean and comfortable.

09/20/2021

It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

When you take the shuttle, you have to go through the main City Walk security, which is similar to the airport with regards to crowds and how stressful it is.

09/07/2021

The water taxi was super convenient to transport back and forth to City Walk and Universal.

08/13/2021

The hotel is in a prime location very close proximity to the parks and city walk.

08/08/2021

Convenient quick water taxi ride to Universal theme parks including City Walk.

09/20/2021

It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

Sapphire Falls has their own metal detector and bag scanner on the dock, and it is such a relaxing experience getting to and from the parks by boat!!

09/05/2021

Jumped on the boat and right there at the entrance to the parks.

09/05/2021

The best thing about this hotel is that it was easily accessible via an on-location boat to Universal Studios.

08/19/2021

This was an amazing resort, the staff the rooms, the food, the pool, The CityWalk, the boat ride, the restaurants… I could go on and on

09/30/2021

Further, when making the booking, there's NO warning of that absurd fee for receiving an envelop.

09/23/2021

We are paying to stay there so why do we have to pay to park there?

09/18/2021

Overall the experience has left a bad taste in my mouth about the property and I know there is better hotels for a similar price with quality customer service throughout their ENTIRE management staff.

09/17/2021

We are at the restaurant the food was just OK and a little over priced.

09/09/2021

It’s over price the cleaning staff doesn’t clean the room the right way I had to call 3 times and go to the front desk and they still didn’t get the job done!

09/28/2021

Great room , amazing customer service, great food, water taxi awesome, overall a stay couldn’t be any better .

09/27/2021

So close to parks, just a water taxi ride away.

09/26/2021

Convenience of the water taxi is superb, and overall atmosphere well exceeds expectations.

09/25/2021

The water taxi inside the parks.

09/20/2021

We took the water taxi most of the time,

09/26/2021

On the one day housekeeping came you almost couldn’t tell they had been there.

09/21/2021

Room cleaning service is excellent and we had an immediate delivery of extra bathroom supplies when I called the front desk.

09/18/2021

The room had not been cleaned.

09/14/2021

Housekeeping was suppose to come every other day

09/13/2021

I had to go in the housekeeping closet and get myself .

09/14/2021

We like the shuttle bus service to the parks and to city walk.

08/28/2021

Loved the walking distance to Volcano Bay and the ease of the shuttle to city walk and Univeral parks.

08/17/2021

The shuttle to universal city walk and universal studios was good.

08/15/2021

but city walk security experience was a turnoff.

08/11/2021

Free transportation to parks and city walk.

09/30/2021

Clean and comfortable stay at Cabana Bay.

08/15/2021

Room was comfortable and clean.

08/09/2021

The rooms were so comfy and clean!

05/07/2021

It was very clean and comfortable.

05/06/2021

Rooms are comfortable and clean.

08/30/2021

It's very close to Volcano Bay.

08/28/2021

Loved the walking distance to Volcano Bay and the ease of the shuttle to city walk and Univeral parks.

08/22/2021

Resort was clean, loved the proximity to volcano bay.

08/22/2021

• The proximity to Volcano Bay is magnificent.

08/12/2021

but the pool, the closeness of Volcano Bay, and other parks, was worth the money.

09/29/2021

We stayed at Cabana Bay beach resort in a recent trip to Universal Studios.

09/26/2021

A shuttle to and from Universal was super convenient and our stay allowed us into Universal an hour before park opening, which is hugely beneficial when trying to experience all of the super popular Harry Potter attractions.

09/17/2021

Love Harry Potter Properties, Love Thrill Rides, Love being vaccinated

09/16/2021

With 2 teenagers and a pre-teen in tote I headed out to a weekend at Universal Studios staying at Cabana Bay Resort.

09/13/2021

Now, as if you want to come to Universal Studios, I recommend Endless Summer Surfside.

09/25/2021

We had a vulgar nasty woman next door to us that was smoking while standing in the door to her room and screaming the nastiest of profane comments at her kids/family at times ranging from 6:30 in the morning to 11:00 at night.

09/24/2021

It is very hard to find cigarettes, we ran out and had to pay 16 dollars a pack at hard rock cafe bar, they only carry Marlboro.

09/14/2021

The bathroom smelled like literal (not figurative) sh**.

09/13/2021

The new room after dragging ALL our stuff down to it smelled like POT, or Marijuana!

09/06/2021

That’s nasty!

08/20/2021

I love the rooms cleans and comfortable and the pool area is my favorite.

07/14/2021

N/A

07/07/2021

The pool area is the only thing positive I have to say about this place and is the only reason it's a two otherwise it would have been a one.

06/17/2021

Staff, lobby and pool area are fine.

05/30/2021

The rooms are clean and the pool area is fun.

08/14/2021

coffee stinks, the outlet in the bathroom is broken.

08/03/2021

Manager at the third shift on 07/29/2021-07/30/2021 was nasty.

07/31/2021

I when there on 07/31/2021 with the family and the first room they gave me smelled like mildew so we asked for another to have a bathroom was full of mildew so I ended up leaving their hotel due to horrible condition.

07/22/2021

rooms were not clean, microwave dirty, soiled sheets, pool no chlorine, jacuzzi had used condoms.

07/08/2021

but one that did not smell and appeared clean.

08/19/2020

This place is very affordable, clean and comfortable. The pool and bar closes at 11:00pm (definitely a plus!)

07/16/2020

Room is super clean and comfortable.

03/25/2020

Excellent hotel with excellent location located the.center of IDrive popular locations Extremely clean & comfortable .

02/11/2020

but clean and comfortable.

01/20/2020

Facilities comfortable and clean - great pool - looking forward to the stay.

08/30/2021

I checked out promptly at 9 due to having to catch a plane at 11:10 in Orlando and yet this morning I had a late checkout charge on my credit card.

07/07/2021

Because housekeeping is only working on rooms when people check-out there is a constant stack of garbage outside the rooms, property garbage cans are overflowing at all times, dirty towels sitting outside the rooms, it's disgusting.

06/30/2021

Finally no good security guard Peter came walking around like “oh that’s you guys being all loud?” Like um yess our rooms are flooding and no one is answering at the front desk.

06/29/2021

My room faced the pool and there was a lot of noise at night.

06/25/2021

I expect to hear back from this general manager of this facility.

08/30/2021

My room was outdated and there was chips/chunks missing out of the shower walls and tub.

08/14/2021

Shower head looks like soap scum accumulated.

08/01/2021

The bathroom is so small with only a tub and a toilet.

07/31/2021

I when there on 07/31/2021 with the family and the first room they gave me smelled like mildew so we asked for another to have a bathroom was full of mildew so I ended up leaving their hotel due to horrible condition.

07/25/2021

When I opened the shower curtain there was a dirty washcloth left from the previous user.

07/29/2021

We have been going to Avanti for our Universal and Disney World stays for six years now and we were hesitant to come back due to Covid-19.

06/30/2021

*** below is the full story   We met this driver when other people who lived in this hotel called the front desk for a ride and asked us if we wanted to share the ride since we all went to the Universal.

10/29/2020

We will be making another trip in a few weeks to come back to stay for universal.

10/29/2020

We were able to get Starbucks in the cafe before heading to Universal and the barista did an awesome job on our coffees!

03/24/2020

They operate a free shuttle to Disney and Universal as well.

04/15/2021

Would HIGHLY recommend this stay for families especially those visiting the theme parks!

04/10/2021

It is a Universal studios partner and offers shuttles to and from the theme park

01/17/2021

The hotel even offers shuttle service to and from theme parks.

01/05/2021

Family friendly, and close to everything you could need (walking distance)..they had shuttles for the theme parks,

01/03/2021

Free and timely shuttle to theme parks.

09/27/2021

Proximity and benefits for Universal Parks were great!

09/23/2021

Undoubtably our favorite option when attending Universal.

09/23/2021

we have been coming to Universal since 2002.

09/20/2021

We've been staying onsite at the different universal hotels for the last 6 years and 2021 was our first time at the Royal Pacific Resort.

09/19/2021

We can't wait for our next trip to Universal as well as our next stay with Loews!

09/29/2021

That she was given the power by the team to only offer a small rate reduction for an absolutely horrible RESORT stay.

09/23/2021

Drinks by the pool are expensive %18 mandatory tip, and very weak, my wife doesn't drink alcohol very often and she didn't get a buzz after drinking a couple of mixed drinks.

09/20/2021

The game room was open (have to pay for tokens to play though).

09/19/2021

In saying that, For the price, the food should’ve been better.

09/18/2021

We paid for a Club Level room.

09/27/2021

I would eat at city walk over the resort any day.

09/23/2021

but the bus is convenient or it’s about a 10 minute walk to City Walk.

09/21/2021

The hotel was very clean and we loved how close it was to the parks and city walk.

09/18/2021

The perks alone at this hotel (unlimited fast pass at Universal and Islands, early park admission, dedicated park entrances for hotel guests, plus boat rides to City Walk) made it worth it to star here.

09/12/2021

You go thru screening to get into City Walk before getting on the boat or at the end of the walking path near Margaritaville.

09/27/2021

Rooms at the Royal Pacific were comfortable and clean, helpful and friendly staff, we enjoyed the pool 3 nights out of our 5 night stay, water taxi was a great and efficient way to get to the theme parks (Studios and Islands).

08/23/2021

The room was comfortable and clean, the market was very convenient, the pool was great and the pool restaurant was yummy and the convenience was fantastic.

03/29/2021

Clean and comfortable rooms.

03/09/2021

The room was quiet, clean and very comfortable and the fast passes are worth the price.

01/08/2021

The rooms were exceptionally clean and comfortable.

09/27/2021

Rooms at the Royal Pacific were comfortable and clean, helpful and friendly staff, we enjoyed the pool 3 nights out of our 5 night stay, water taxi was a great and efficient way to get to the theme parks (Studios and Islands).

09/26/2021

You can either walk or take the water taxi which the kids absolutely loved.

09/26/2021

The water taxi was a huge convenience,

09/23/2021

Water taxi is cool, access to Parks is good too.

09/22/2021

I loved having the taxi boat option

09/28/2021

but were woken up early a few times with the cleaning people yelling up and down the halls to each other.. At one point they knocked on our door and then immediately came in the room before I could even stand up.

09/23/2021

The cleaning could be 100% better.

09/18/2021

However, housekeeping left opened shower gel and shampoo from former guests in the shower, there was no light housekeeping as promised by the front desk, and there were honey ants each morning at the bathroom sink.

09/13/2021

The rooms are not cleaned well.

09/11/2021

Our room was not cleaned properly either.

02/28/2021

Great location, really close to Disney Springs.

02/09/2021

Very nice hotel, comfortable and with excellent facilities, very close to the Disney parks, restaurants and shopping centers, 5 minutes from the Vineland Outlet.

01/06/2021

The hotel is in a great location And close to Disney.

12/31/2020

My girlfriend and family chose here because it was close to the Disney parks.

10/14/2020

Close to Disney, quick drive to Universal .

09/09/2021

Breakfast is available at the on-site restaurant Tropicale you do have to pay for it.

08/17/2021

The amount I paid for this hotel was NOT worth it.

08/04/2021

Its bad business to adjust a nightly rate with out disclosing it.

07/12/2021

If you try to leave early, they charge an additional $50 fee

07/08/2021

We paid for a handicapped accesible room and never recieved.

09/09/2021

Parking at Disney is $45 per day, we could have taken the shuttle here

07/08/2021

The 20 a night for parking wasn't unreasonable to ask for

05/18/2021

The parking gate system is a real pain and does nothing.

05/04/2021

PARKING: $12.00 per day parking fee only to have to park either in a wooded area or a mile from your room because people who are not actually guests at the hotel can use the parking for events.

04/13/2021

There is no visitor parking.

09/09/2021

Big hit with my kids!

08/05/2021

Our kids have grown up going there.

07/09/2021

From the superb service we received at checkin from Sophia, my 16 yr old daughter and I knew our stay would be special.

07/01/2021

Fabian was completely on top of EVERYTHING - assisting Kim and the other girls, bussing tables, taking orders, attending to guests.

06/28/2021

Even then I tried to make the best of this for my girls, after all it’s their vacation.

09/09/2021

(This hotel does charge a parking fee also.)

07/15/2021

Then on top of that said we were a no show and still charged me.

07/12/2021

If you try to leave early, they charge an additional $50 fee

07/08/2021

but they charged a 200 a day deposit.

06/16/2021

The response I got from the lady in charge was “hmmmm that looks like paint”.

08/12/2021

The central pool area between the room towers is terrific: spacious, well-maintained, and has two refreshment areas immediately adjacent.

08/04/2021

The pool area was large and clean.

07/17/2021

Steve Brown (out around the pool area) was amazing & made us feel so welcomed.

05/23/2021

Pool area was okay,

04/16/2021

The surroundings are lovely, the pool area was great,

06/27/2021

Everything was clean and comfortable.

03/14/2021

Room is nice, clean and comfortable.

07/15/2020

though in need of a cosmetic upgrade, was CLEAN and comfortable.

02/02/2020

Rooms were comfortable and clean.

01/14/2020

The hotel service was great, the hotel was comfortable & clean.

02/01/2021

This resort is great location to SeaWorld, Benihana Disney Springs and much more!!

04/20/2020

Full kitchen, nice sized room, perfect location close to Seaworld.

02/17/2020

I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

12/21/2019

He even answered our questions about SeaWorld.

11/11/2019

Location wise was pretty good if you have a car, and there is a courtesy shuttle bus to Disney, SeaWorld and Universal.

02/25/2021

The condos are big, clean and very comfortable.

02/04/2021

Rooms very spacious and comfy and clean.

01/17/2021

thanks for the hospitality also clean and comfortable rooms.ve sure to check out all the amenities and activities around the resort.

10/14/2020

But first, the positives: Rooms are spacious, clean and comfortable.

04/13/2020

N/A

08/09/2021

but the entire unit did not appear to have been properly cleaned.

07/31/2021

This is a resort that does not have daily housekeeping or room service.

07/23/2021

Housekeeping and their engineers were never available and it really made our stay interesting

07/19/2021

but figured that it was from the cleaning crew that just left.

07/09/2021

When brought to the attention of guests services, we were told that they would use this as a training opportunity and how he has to pay $15/hr for housekeeping.

08/09/2021

Stocking of plates and utensils was not even up to 1/2 the quantity indicated on the inventory list on the cabinet door.

07/23/2021

My master room electric did not work for a few days the bathroom door was jammed and you would get locked in.

05/11/2021

None of the doors in the room latched, save for the main door to the outside; even if the thumb locks were engaged, you could not get a single door to close completely.

04/14/2021

The refrigerator door was all banged in, holes in walls and kitchen island, tears in curtains.

04/04/2021

but the negatives out weigh the benefits (leaky dishwasher, sliding patio door is jammed, $40 charge for daily room cleaning services, uncomfortable beds/pillows, and outdated furniture).

09/28/2021

Apart from the obvious benefits of close to theme parks & shopping, the absolute best part of Floridays is the staff like Brittany Teller Grof 😍🥰 We've always been treated as family rather than guests ( especially brilliant when you have 2 children !)

09/01/2021

The hotel is just about 15 minutes from theme parks which is a plus.

05/11/2021

It is still a good place to relax by the pool after a long day at the theme parks, provided, of course, you can find a spot with the number of people who are traveling these days.

10/07/2020

Every time I go to visit the Orlando theme parks, my family and I stay at this resort.

02/17/2020

I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

09/09/2021

The smell of marijuana is everywhere.

09/06/2021

Upon waking the next morning we recognize there is visible mold on all of the cabinets, light fixtures, walls, etc….

08/24/2021

Numerous patches of mold (not mildew) in the bathroom.

08/09/2021

On the last morning, we noticed the smoke alarm was missing from the master bedroom and we notified the front desk as we checked out. 7.

07/23/2021

It's DISGUSTING to look at the sheets on your bed and see yellow stains!

02/17/2021

The price was great for a 3 bedroom condo. 2.

07/15/2020

Booked the 2 bedroom condo at Floridays Resort.

12/27/2019

This resort has 2 & 3 bedroom condo style apartments with a full kitchen.

12/22/2019

Great choice two bedroom condo located just minutes from the themed parks.

12/22/2019

We stayed in a two bedroom condo that had two full bathrooms, a fully stocked kitchen with a big island, and a large living area.

09/19/2020

Great location, convenient to all of the theme parks and ton of restaurants.

04/11/2020

On International Drive with a trolley stop right outside & free transfers to Universal theme park.

12/30/2019

It's basically a good place to have a rest after enjoying theme parks or shopping and recharge until the next day.

11/17/2019

As part of staying with Virgin we had 2 free breakfasts and 1 free dinner, we didn't use the dinner as we were at the theme parks late most days,

11/12/2019

Easy access to the Theme Parks, and is extremely convenient to the Orlando Convention Center.

04/04/2021

The Universal staff was great!

04/11/2020

The transfers to Universal were great for us with a seperate desk for booking a space, as well as other tourist information and the staff were always very helpful.

03/14/2020

It is located within walking distance of restaurants and attractions, and they have a free shuttle to Universal (saved us from paying for parking).

03/11/2020

They don’t take a ridiculous deposit either and offer free transport to the shops, Disney and universal.

02/29/2020

There was a bus to take us to Universal, though, so that was a great help.

08/03/2021

Ppl talking loud and making noise right in front of my door & NO PARKING after a certain time… THIS IS RIDICULOUS

04/24/2021

Atleast don’t smoke it in the rooms or right outside my door.

04/04/2021

The rollaway had to be placed in front of the door because the rooms were small.

01/07/2021

The bathroom door almost touched the toilet.

01/01/2021

I was given another room facing highway with people next door smokibg marijuana.

02/18/2020

but they are very clean and comfortable.

01/18/2020

All the staff are friendly and helpful and the rooms are clean, tidy and comfortable.

01/13/2020

Clean comfortable and safe.

01/04/2020

The room itself was comfortable and clean,

12/29/2019

Yes the place is definitely aged, BUT it’s clean and comfortable.

09/18/2021

We get there with my wife and 3 kids and all I see as I’m going to the room are people outside sitting outside in office chairs drinking with loud music and smoking.

08/07/2021

Bad smell on the hallways, loud music in the parking lot, worms inside the bathroom, room ac off and dusty smell inside the room.

07/25/2021

N/A

06/25/2021

I failed to mention on Hotel.com that the one thing I didn't care for is walking to and from my room I smelled smoke/weed along with cigarette

06/13/2021

Room was dirty and had a bad tabaco odor in a non smoking room.

02/26/2020

caught buses to sea world, disney springs, outlets and my husband and son caught the bus to the Amway centre to watch a basket ball game.

02/24/2020

POSITIVES: - The location is excellent – 10 minute drive to the Universal parks and the Seaworld parks.

02/22/2020

In resume, great service, great location, amazing view at the F and G towers, great restaurant, complimentary transportation to Universal and Sea World, and great rooms.

02/16/2020

They have free shuttles to Seaworld and Universal.

01/12/2020

Close to sea world, universal and Disney.

08/25/2021

N/A

04/24/2021

Stayed a week and our room smelled so bad like sewer, and the parking is terrible after dark.

09/07/2020

We pulled up to a security gate and noticed the hotel looked oddly dark.

04/11/2020

Our room was very dark & unwelcoming and we thought the carpet felt damp. However, the room was cool and we didn't need to use the Aircon too much (which was good because it sounded like an aircraft!!)

02/27/2020

Rooms were also dark and dismal.

08/03/2021

Ppl talking loud and making noise right in front of my door & NO PARKING after a certain time… THIS IS RIDICULOUS

05/27/2021

The a/c in the room had to be in the low 60s to get cool and was making all sorts of noises all night long.

04/05/2021

It is so noisy in the hallways we could not sleep.

04/04/2021

The walls are super thin and you can hear EVERYTHING.

01/10/2021

There was no noise, no unwelcomed visitors, no pot smoking, no unruly children running about.

09/28/2021

Some examples are : Within walking distance to SeaWorld and Aquatica, nice upgrade to a suite (without asking), free breakfast for all (sure it’s Continental,

07/28/2021

Sea World is "walking distance, probably just over a mile.

06/01/2021

The price point and proximity to SeaWorld drew me to the property.

05/15/2021

The closeness to Seaworld does not make it worth it.

05/05/2021

Not to mention that they are so close to Sea World, that they have there own entry gate leading from the hotel parking lot to the park!

09/23/2021

The room has a smell of an old sponge.

09/11/2021

The pools were disgusting with one toddler openly peeing into the pool and people just laughing.

09/07/2021

After the first night that smell immediately turned into the smell of sewage.

09/05/2021

Stayed in tower, king room 9th floor room smelled like cigarettes, ac took a long time to get cold.

09/05/2021

Smelled like humid.

09/20/2021

I called the front desk from my cell phone 6 times.

09/12/2021

We got a wake up call at 7 am that we never REQUESTED!

09/11/2021

Our phone was disconnected so we couldn't call the front desk and they never came to clean the room.

09/07/2021

When I tried to contact the front desk to find out, I realized the phone in our room was not even working.

08/21/2021

Tried to contact staff via telephone no answer and had to checkout to travel home so shared complaint via the app

09/28/2021

Some examples are : Within walking distance to SeaWorld and Aquatica, nice upgrade to a suite (without asking), free breakfast for all (sure it’s Continental,

09/07/2021

If you’re planning to go to Seaworld and Aquatica it’s right across the street.

07/16/2021

I stayed for 2 nights mid-week and enjoyed tourist activities in the area (Andretti Indoor Karting and Games, Volcano Bay, City Walk, Aquatica).

05/10/2021

We could see SeaWorld and Aquatica from the room, which was exciting for our kids as we planned to visit both.

02/24/2020

It is a 5/10 minute walk to Seaworld and the same to aquatica

07/16/2021

The location is great – near the interstate and International Drive, so everything is easy to get to.

03/22/2021

Location is right next to Sea World and close to lots on International Drive.

10/07/2020

We stayed here last Sept, great hotel in a quiet location on international drive

02/24/2020

Nice rooms, wonderful amenities.. super close to all International Drive activities/ restaurants.

02/11/2020

There is a free shuttle that will take you down international drive for shipping and the outlets.

09/27/2021

Very clean and comfortable!

08/27/2021

On the plus side, The beds are clean and actually comfy with the typical Doubletree linens which is always nice so that helped.

04/10/2021

The only saving grace for this hotel was that the bathroom was clean and the beds were clean and comfortable.

02/19/2020

The hotel has a convenient location and the rooms are comfortable and clean.

11/05/2019

We had a room in the tower which was spacious, very comfortable and clean.

09/23/2021

Speaking of DNA, the body hair collection in the corners of the bathroom floor was impressive.

09/20/2021

To tell them we are not putting the sheets on ourselves and we STILL have no soap!

09/19/2021

The only problems we saw was that the outlets were coming off of the wall, the safe in our room did not work, the shower door would not close properly, and the dresser doors did not close correctly either.

09/12/2021

We got to our first room and there were pubic hairs on the bathroom floor.

09/07/2021

First one was flooding the entire bathroom and second was poorly cleaned and also leaking/flooding.

09/27/2021

Aventura is next to Volcano Bay and is an easy walk, an easier bus ride, or a lovely boat ride to Universal Studios, Islands of Adventure, and City Walk (which joins the two parks).

09/25/2021

Hubby and I came down to day drink at City Walk and do HHN.

09/18/2021

Close to all the parks including City Walk.

08/13/2021

Early park access at 8 and a shuttle runs about every 15-20 minutes to take you to and pick you up from city walk.

08/05/2021

Excellent experience and comfortable in the hotel, very close to the parks and city walk, food was really good and next time I want to expend more days at the hotel and parks I feel very secure at the universal hotel and parks.

03/02/2020

The room was very comfortable and clean.

12/09/2019

Had an amazing stay at this hotel, the staff were very welcoming and helpful and the hotel was very comfortable and clean, great location and had no problems getting to the parks, would definitely recommend it and will stay here again!

12/08/2019

Everything is clean and comfortable.

12/01/2019

Very clean and comfortable rooms.

10/12/2019

This hotel is clean and comfortable!

08/24/2021

The first issue is the absolute horrible elevator planning.

08/16/2021

but that was the only time there was an issues with the elevators.

08/09/2021

N/A

08/03/2021

Sometimes there were up to 15 minute waits for the elevator.

07/26/2021

The only complaints we had were that the 5 elevators that were running were pretty crowded every time we tried to take them.

09/30/2021

Aventura is an amazing hotel in the perfect location to visit all 3 theme parks, Islands of Adventure, Universal Studios and Volcano Bay and also relax in.

09/21/2021

The theme parks are a walk or a quick ride away.

08/16/2021

The room was on the 11th floor and had a nice view of the theme park and Sapphire Falls.

07/26/2021

The room was excellent and had an amazing view of the theme parks.

07/17/2021

Combine all these features and easy access to Volcano Bay, City Walk and the Universal theme parks, we had a great trip.

09/25/2021

Rooftop bar was great.

09/17/2021

The roof top bar is an amazing experience.

08/28/2021

We missed the great Mgr Shaw this visit at the Rooftop Bar,

08/26/2021

The rooftop bar was amazing.

08/16/2021

There is a cool rooftop bar and a few places to eat in the lobby.

09/20/2021

From the first encounter with a valet parking attendant to a later encounter with Said, a room service attendant, in the elevator.

09/08/2021

You are probably better off going with self parking instead of valet parking.

09/04/2021

I didn’t like the distance to walking to the parking garage and the only casual restaurant was closed.

08/31/2021

I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

Did not like self parking fee and location as we had to walk with bags to main building.

09/28/2021

Great place when in for a convention and then stay for some much needed vacation afterwards.

09/26/2021

Stayed at this hotel for a business convention.

09/16/2021

As someone that has attended many large conferences and conventions I have seen the good, the bad and the ugly when it comes to facilities.

09/07/2021

Can't wait for next year's convention!

08/21/2021

This is a large convention hotel that is very busy,

09/22/2021

I really appreciated the tv in the bathroom and the motion sensing night lights under furniture, very fancy.

08/21/2021

Everything looked clean and well taken care of.My bathroom had a TV behind the mirror.

08/11/2021

Room was obviously sanitized, My room had a TV in the bathroom mirror which seemed excessive

08/08/2021

Loved the super huge tub and tv in the mirror.

07/25/2021

The bathroom mirror have tv!

09/18/2021

A few small hiccups: I wish someone had given me an orientation on resort fee and what was included.

09/07/2021

Very crowed main pool, second pool had no shade and exorbitant prices on everything in addition to the resort fees and various taxes.

08/31/2021

I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

Did not like self parking fee and location as we had to walk with bags to main building.

08/30/2021

One thing if you plan to eat & drink at the hotel make sure to have plenty of money to spend, I feel that was overpriced even for the area!

09/29/2021

I love the 24/7 market, super convenient for business travelers who work odd hours.

09/25/2021

The Bartenders at the bar were fantastic as were the people behind the counter at the "Market" restaurant and the Italian Restaurant (I can't remember the name.

09/20/2021

They manage to maintain a quality product whilst navigating the requirements of health and safety in the post covid 19 market.

09/19/2021

There’s a market where you can get a snack at 1:00am if you’re jet lagged.

09/14/2021

They have market that works 24/7 which is really great.

08/08/2021

Friendly staff, very clean comfortable rooms.

07/31/2021

Room was spacious, clean and very comfortable.

03/09/2021

The room was very comfortable and clean.

01/11/2021

Clean and comfortable room; had not been occupied for 5 days prior to our arrival which made us very comfortable.

10/30/2020

Rooms super clean and comfortable.

09/20/2021

Extra charge for the gel for doing manicure, didn’t tell us ahead of time which is not good.

09/20/2021

When ask about a refund for the difference I was told that I need to contact AMEX TRAVEL.

08/31/2021

Only issue was that the parking garage exit was unattended all weekend allowing people to come and go without paying yet we were charged because we were staying in the hotel.

08/20/2021

Parking is expensive, $100 for a 2 night stay as they charge for the day of checkout.

08/17/2021

It was the only part of the hotel that lived up to its billing,