Really nice hotel and lovely smell as you enter the lobby, check in was quick

Check-in was quick and Victor at check-in was extremely helpful and thorough.

although a quick check on usual hotel site shows price has increased alot for next year.

Great location to the parks & citywalk, easy check in/out, breakfast in Islands was lovely

All my group had a fabulous time and it was a very easy to check-in and check-out.

From the call which booked the vacation to the concierge and valet helping us leave- I was blown away- this was my very first universal trip I’ve always done Disney- and I must say I will only stay and do universal now- from the moment we got their the valet and bags were taken care of easy check in got to walk right to the park literally 5 min we received the unlimited express pass which is a life savor never had to wait more than 10 min for a ride , everything is legit right there from islands of adventure, city walk, universal studios.

Hotel was clean, friendly staff, easy check in.

Check-in was easy, getting a room was a nightmare.

Check in was very easy and the staff very helpful.

We had an easy check in with a very friendly and informative hostess.

Transport to both theme parks is via the little boat to city walk.

Easy access to Universal City Walk and the Universal parks.

Great Location for all things Universal with the walk, Taxi Boat and Shuttle bus all very convenient to get you to City Walk and all the Parks.

The boat shuttles to and from the parks/ city walk to Loews Royal Pacific made everything so easy and quick.

Both options mean security is a lot easier to do than facing the bustle of City Walk each morning.

It was a 7 min walk to the city walk, self parking was easy, Valet guys were helpful and friendly.

Lot of possibilities to dine in or go to the city walk.

The boat to City Walk is really helpful and we also enjoyed the short walk on occasion.

Excellent location, just a short walk from City Walk and the Parks.

If you are into walking for exercise, there is a nice walking path from the hotel to City Walk and the Parks.

Just take a quick walk to city walk or you can take a boat or bus if there is rain.

We used the garden walkway to get to and from City Walk (and the parks) many times.

This resort is amazing, close to Islands of adventure, City walk and universal studios.

It’s an easy walk to city walk and the parks and the express passes are a MUST!

The location to the theme parks and city walk is a huge plus point of this hotel along with the major benefit of express passes for the attractions.

We loved thecoation as it was ose in proximity to Universal theme parks and city walk.

The location of this hotel allowed the feasibility to walk to Universal Studios, Island of Adventure and City Walk.

Beautiful hotel and smells amazing
Loved the water taxis to city walk
Hotel staff were all lovely
Food was reasonably priced- cheaper than city walk restaurants 
The Bula pool bar nachos are an absolute must- sorted me right out with a beer!!!

However, the cost of  hotel stay was pre paid via Booking.com, when I checked in they take card details for any additional cost, no issues,

Bust my credit limit and gave me a ton of pain with lack of credit and fines while on holiday.

We did not have any billing or check out issues.

We were charged for a rollaway bed we never ordered.

We hired a car for our 9 day stay and in hindsight didn’t need it for the time we were at Universal and probably should have just hired mid stay to save on the daily parking charge of approximately $30 per day.

There's no issue with them charging your credit card ASAP,

but I am taking the time to comment because if you charge that much for a rollaway, the process should not be this poorly executed.

Be warey and check your credit card bills carefully.

We were given two small bottles of water each night along with a post card.

A very nasty upsetting letter was placed under my door on Sunday, 8/6 stating my credit card payment had been declined.

Moved to a lower resort at the promise of a lower price (had to pack up within 10 minutes) and were charged full price for the replacement resort with much fewer ammenities.

Having said that, considering that the hotel charges $15 a day if you do want to request a microwave, couldn't they at least provide one or two community microwaves someone in the main building?

The bellhop services came to ask if we needed help after we had spent 5 mins getting all our bags out of the taxi and were rolling them into the lobby - felt a bit late to react
- no towels provided at the door when guests are caught in torrential downpour therefore floors all slippery and wet 
- room key provided on a card - seemed old compared to the magic band
- map provided of the hotel and parks seemed cheap, printed on pieces of paper from last year
- the featured area in the foyer containing fountains that should be the ‘wow’ factor when you first enter the lobby is a designated smoking area.

Also, we split the room cost between families and now we cannot get the billing correct.

After trying all day, we went back to the hotel to be told that it was not activated for non-residence as the charges may take longer to appear.

You’re charged $28 a day for self parking, and don’t expect a microwave in your room.

It was pretty awful, especially when we received our bill with a 18.25% service charge that was NOT the tip.

Self parking is overpriced at 28 dollars a night to park in an open lot that is not close to the hotel.

What I liked :

- High quality beds
- Great conciergerie
- Many services provided
What I did not like :

- Too loud, poor room phonic isolation
- Food is overpriced
- Universal Express Pass doesn't apply for Volcano Bay
- Room theme is very poor and not adequate with the standard.

However, if you drive, there is a $29 per night parking fee.

While the hotel may seem expensive, it comes with UNLIMITED Universal Express Pass.

Had to pay nightly rental fee (which is taxed) for a microwave.

Not a great impression when the rollaways cost money and you are staying at a $400+/night hotel.

In my opinion, Holiday Inn Express has better rooms for $500 cheaper.

This is quite an expensive hotel (£362 for the night)

It was dirty and old, and smelled a little, and parking was overly expensive at $30/day,

For the price of the stay, that's too much of nickel-and-diming of guests.

but not the original assigned room or type I booked, reserved and paid for.

The shop in the lobby (Tuk Tuk I think it is called) has a limited range on offer and is very expensive (two bottled drinks and two bananas came to just under $12).

Work out area not a premium, half size the size of the Sapphire, not as clean and feels cramped.

but with a few really annoying flaws, which at this price is not really acceptable.

We found that super helpful we didn’t have to pay for water.

Disappointing considering the inflated prices.

The resort is beautiful, staff is excellent (especially Kellie F)the food is great and the convenience to the parks (water taxi) is perfect!

Being so close to the parks and the water taxi is a great service never waiting  more than a few mins and fast passes to the park which are included really make it, we walked on to most rides with no q, kids loved it.

The pool was great, and so were the water taxis.

Taking the water taxi to the park was convenient.

The hotel is walking distance from Universal (10 mins) or you could catch the water taxi (easy to get on, also about 10 mins).

We used the water taxi and the walking path to get to and from the parks.

While both a shuttle and water taxi were available, we opted to walk down the beautiful path.

The water taxi is a quick convenient ride to the parks.

We had an amazing time and the water taxi to and from the hotel was very convenient.

You can walk to Universal in 5 mins or get the water taxi.

clean and neath hotel, close to park in walking distance or water taxi.

but the water taxi is a fun adventure you must do at least once.

Water taxi stop just beside the pool and bus service to Volcano Bay just a little further on.

The water Taxi to the parks were super convenient!

We used the water taxi everyday to get to the parks, very fast and convenient transportation.

Very close location to the parks and you can take the water taxi, shuttle bus or even walk to them!

Water taxi is a really nice way to get about,

We enjoy the boat taxis that take to the parks and City Walk as well as taking you back to the hotel when you are done having fun.

Tips for the theme parks and just general friendliness whenever we saw her!

Loews Royal Pacific is a beautiful resort just a short 5-10 minute walk from the Islands of Adventure theme park.

We had a good time visiting the Universal Theme Parks.

We were able to check-in well ahead of time in order to use fast passes in the Universal Studios theme parks.

We choose this hotel because of its proximity to the Universal theme parks and the City Walk area.

Definitely the best theme park hotel hotels we have stayed in

We didn't have to rent a car due to the close proximity to the theme parks and City Walk.

The resort was within short walking distance to  the theme park with a nice nature view.

The location was perfect, only a 7 minute walk to the theme parks and city walk.

Free express passes, early admission to the theme parks, and transportation 
made a $500 a night stay worth the money, especially when you take in consideration for the cost of express passes.

Everything was excellent from the arrival, check-in, staff, getting our theme park tickets and the location was perfect.

Friendliest Staff we have encountered ever, unlike the other theme park.

My wife and I had a great time at Universal theme parks.

You know you’re paying way over the odds when it comes to these huge theme parks and associated hotels

It was close to all of the Universal theme parks and City walk which was nice.

Loews Royal Pacific Resort

price

creditcard

city walk

taxi

theme park

Check in was very easy and everyone very helpful.

They have beautiful pools that are well-maintained, easy check in and out, close to plenty of activities, including Old Town .

Everything here was good , check in was very easy , Close to many things to do only negatives I could come up with is I wish the exercise room and arcade were brought up to date and also had some food options

Check in was easy after a day of travel; Julius was very helpful and accommodating.

Easy check-in, clean and ready unit, friendly and courteous staff and quick to respond.

Our check in was quick, the room was very up to date, clean and spacious.

Easy check in the on duty manager Sheila Jones was a great help.

Exchanged through RCI because our home resort is almost never available when we want to go - easy check in.

Check in was quick and easy and we were not pressured to take part in a timeshare presentation.

Check in is quick, the unit clean and in good condition.

The check in and check out was very quick and efficient.

Staff was great at check-in and check-out was easy.

The resort is close to everything from Disneyworld to Aldi's.

Large units with kitchens, laundry facilities and jetted tubs located close to Disneyworld and Universal Studios.

This resort is close to Disney World, Sea World, and other Orlando, FL attractions and shopping.

Close to Disney world, excellent restaurants, other attraction, like Old Town fun spot, churches and shopping.

It is in a great location close to Disney World with a commute of only 10 to 15 minutes when you have a rental car.

Close to the Disney world attractions, sea world etc.

Nice location - close to all the Disney attractions, 8 miles from Sea World, all the restaurants you could probably want.

Don't go here thinking you are close to Disney and have a free shuttle, daily.

Ease of getting around is easy and is close to Disney and Universal and Sea world.

Great location near Disney with complementary transportation.

It is very close to the I-4 and Disney parks.

Love how close it is to Disney,malls, sea world, and universal studio's.

Property is very clean and comfortable for family stay.Also very close by to all Disney locations.We had very cosy and comfortable stay at very reasonable price.It is also very near by to Orlando airport.

The  proximity to Disney World is so convenient.

the location was near disney, the gaylord, and tons of shopping, dining, and a publix grocery store.

Resort has a van for trips to local grocery store.

Units were spacious and clean and well stocked.also close to grocery, liquor stoes and pharmacy.

The fact that we are not too far away from groceries, salons, liquor store is great.

Great location, very close to the Disney parks, grocery shopping, restaurants.

Near the parks, close to grocery and restaurants and great features on property.

Near many restaurants, grocery stores and retail outlets to shop.

There was a shuttle available to go to the grocery store if you needed it and transportation to the theme parks so you could come here without a car.

The resort location is good for access to Disney World and the many restaurants, grocery stores, drug stores, recreation spots , etc 
Negatives include a $50.00 resort fee per week to use the pools, gyms etc, No mid-week cleaning servicers and it is hard to communicate with much of the staff.

Food, grocery close by and shopping just around the corner!

Grocery store and many restaurants in the area.

A Publix grocery store is just outside the resort.

The good: available, low point exchange, super clean, nice cleaning staff, location is great for us, easy access to Disney, grocery stores, shopping.

.I wish the shuttle to & from grocery store & amusement parks ran more than once a day.

Lots of dining, shopping, entertainment and grocery options nearby.

We loved the convenience of the restaurants, stores and groceries in walking distance to the resort.

One of the times , I had a cart full of groceries.

Plenty of stores are very near (grocery, drug, food).

This place was in a great location in terms of proximity to groceries, shopping, restaurants and amusement parks.

But they do provide you with one laundry detergent pkt & dishwasher powder; & they still have free local phone calls.

At 2:30am, a service man responded to our call and came to our rescue to show us how to operate the TV.

Be sure to call a week before your reservation and ask for a pool or nature view in a newer building.

The original room was very run down and the telephone or the ac was working.

I tried calling the front desk to ask them

I guess when you have a guest complaining about services, the answer according to Vacation Village at Parkway is to not answre the phone rather than to resolve the problem.

Visitors will need to either walk or call the desk for a shuttle to travel between them.

Today, it took several hours and 3 phone calls to get laundry detergent to wash our clothes before we begin packing to keave tomorrow.

It was just a call away to get more blankets and towels.

Had to call 3 times to get a pool attendant so we could sign out the horse shoes and corn hole bags to play the outdoor games.

Before that it took 5 attempts to get someone on the phone for me to ask about the pool weather policy.

I tried to call the front desk several times.

So I called the front desk which took a damn min for them to answer the phone.

Has declined over the years takes several calls to get house keeping or maintenance to come.

The tub had a black ring around and the moved me to a room with a filthy shower
With someone’s used hygiene products in it

In fact, EVERYONE that we passed from housekeeping, was ALWAYS on the phone and had no time to greet you.

The employees at the front desk that answer the phone (when they do) are not very friendly I needed to stay an extra night and the manager on june 10th made it for R$179, for that price i decided to move to a 4 star hotel with wonderful pool and better employees.

That call to RCI did get someone to clean the floor and a promise to do a full cleaning the next day.

After calling the next morning, someone came to clean the areas (which shouldn't have been necessary) and then we discovered we weren't eligible for housekeeping because we hadn't been there longer than 7 days,

Our towels had stains on them and had an odor so we had to do a complete towel swap.

Our room smelled like very dirty mop water, items in the washing machine, 1/2 toilets not cleaned after last use, slow to no response after speaking with front desk.

We had a 2 bedroom suite which essentially was two separate 1 bedroom suites …upon arrival the one suite smelled of old cigarettes and the other suite smelled of mold … the rooms definitely need an update … and don’t expect shampoo,conditioner or body wash … you get 2 mini bars of soap that is it !

The hot tub was gross, along with debris and dead bugs.

However the main unit smelled like old standing water and we couldn’t find the source.

Upon entering the building, all you smelled was lots of foods, and like a dirty mop water..

We smelled a neighbor smoking weed, cihildren running & screaming upstairs & downstairs from us.

Vacation village at parkway had 4 security guards kick me and my family out after a complaint about mold.

Don’t go … 
Smells marijuana all the time (7 days stay 7 days shrunk place).

The units were good with the exception of the floors being dirty and one of the A units and C units having an unknown odor in them.

Was disappointed when asked to help us resolve an issue with a smoker below us.

We called and asked for at least 2 boxes (in this heat, your clothes get stinky and sweaty when out all day in the heat).

Halway had trash and food boxes smelled like. Zoo

Had to pay $45 housekeeping fee and yet our room was GROSS when we got there.

There were fruit flies all over which was disgusting.

The patio table and chairs were filthy, looks to never been cleaned.

The smells on the sixth floor of build 20 were gross and none of the staff seemed to care.

It didn’t drain well, so that became more of an issue as the week progressed.

Very close to Disney and all other theme park.

Close to theme parks and quaint town of Celebration.

Easy access to main highways and restaurants and theme parks.

close to all theme parks and close to about every restaurant  you can think of.

Good location, very accessible to the theme parks and other florida cities to visit!

.What else can I say the major theme parks are just miles away.

The property is located close to the theme parks with shuttle services available at 7am (could have been a little later).

The resort has great pools and is very close to all of the theme parks which is a huge plus.

Vacation Village is convenient to dining, shopping, restaurants, and theme parks.

Rooms are very spacious, also located within a short drive to the theme parks and other entertainment.

It is convenient for all of the theme parks.

This resort is close to all the theme parks, shopping and restaurants.

The location was excellent, you’re close to everything from the theme parks to dining/grocery.

The resort is positioned well to reach all theme parks and attractions.

Close to shopping, theme parks and many more fun filled attractions,.

Very easy to get to Disney theme parks just a few miles away.

This resort never disappoints with amazing pools, delicious nearby restaurants, and close access to theme parks.

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