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Search Result for “Accommodations were wonderful“ in Orlando

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(833) 959-2532

14501 Grove Resort Ave, Orlando, FL 34787-9475

The Grove Resort & Water Park Orlando

4.3

1872 reviews

Trip advisor
accommodation
disney-world
kid friendly
fun

10/01/2021

-

Our first trip since covid and we are rewarding our kids with a trip to Disney!

09/30/2021

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The rooms are very spacious and very clean.my kids are so excited to be here for the first time.thanks again jaime

09/30/2021

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When he found out I had 6 kids by myself for the weekend he upgraded me to a 3 bedroom at no charge.

09/29/2021

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Those girls are the BEST!

09/29/2021

-

N/A

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10/01/2021

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Our first trip since covid and we are rewarding our kids with a trip to Disney!

09/29/2021

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N/A

09/28/2021

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We had a great time just relaxing after our Disney experience here.

09/27/2021

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but if you'd like to go around town, the resort is located close to Disney Parks and shopping.

09/24/2021

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Not far to Disney Springs.

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10/01/2021

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I asked if they could honor the current rate with breakfast for the family and they could not.

09/29/2021

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Heads up the arcade is super expensive, that would be our only complaint.

09/25/2021

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Crazy high parking fees

09/20/2021

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Food at the hotel is a little pricey

09/18/2021

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but I can see alot of people upset with the rooms being subpar for the price.

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09/19/2021

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but no one picked up the phone.

09/12/2021

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Its sad especially when a hotel advertises covid 19 proto call.

09/07/2021

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My brother had forgotten his mobile in the room and didn’t notice until few hours later.

08/26/2021

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If I didn’t think to buy detergent at Publix, we would have been calling every night for towels.

08/18/2021

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We couldn’t even get anyone to answer a phone call the entire time we were there.

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08/12/2021

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We booked a large accommodation due to our large party and were pleased with the setup and grandeur of our suite.

07/18/2021

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My family and I were very impressed with the services, accommodations and outstanding customer service we received.

06/25/2021

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The accommodations were awesome.

06/15/2021

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Whenever I have the chance to visit an important local destination for a celebration, I will take that extra time to get acquainted with the staff so I can arrange the best accommodations for my family.

05/03/2021

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We had a 3 bedroom suite and appreciated the space since we typically stay within the WDW resort in smaller and pricier accommodations.

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09/29/2021

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We celebrated our son's 6th Birthday here for the weekend and had so much fun!

09/27/2021

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Jamie was able to get us everything we needed and had us right on our way to enjoy the fun.

09/24/2021

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Relaxing, fun, no hassles vacation!! !

09/20/2021

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I love that the waterslides are big enough for adults soooo much fun can’t wait for another trip…

09/18/2021

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We are looking forward to have so much fun at this awesome resort and will recommend it to the rest of family and friends. .

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09/19/2021

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One woman was complaining that her room was filthy.

09/12/2021

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but that was pretty disgusting.

09/12/2021

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First off this room was very disgusting never was cleaned!

09/08/2021

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N/A

09/07/2021

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The only bad thing that I can say was the sink did smell like poop on our first day

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(877) 214-9175

6924 Grand Vacations Way, Orlando, FL 32821-8080

Hilton Grand Vacations at SeaWorld

4.1

463 reviews

Trip advisor
accommodation
seaworld proximity
pool area
aquatica

09/11/2021

-

Very friendly staff, nice accommodations, great pool and amenities.

08/01/2021

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Wonderful accommodations at a beautiful resort.

05/17/2021

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It’s close to everything you could need and the accommodations are perfect!

05/14/2021

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The accommodations were very clean and the room was well stocked with important items needed for the stay.

04/21/2021

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Nice accommodations in line with other HCB resorts we have visited.

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09/27/2021

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but the suite had an overpowering musty stench which was almost unbearable.

08/12/2021

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There was also no cleaning supplies to clean up after ourselves (no broom, no dustpan, no sanitizer, no bleach, only items to wash dishes.

08/01/2021

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It was disgusting. Old.

07/06/2021

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They proceeded to spray febreeze around the room after acknowledging the smell.

06/30/2021

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The smell in the lobby is mesmerizing, vacation in a bottle whatever it is.

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06/25/2021

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It is CLOSE to all of the parks we visited (Discovery Cove, Sea World and Aquatica).

06/17/2021

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Across the street street from Seaworld with Aquatica and Discovery Cove right around the corner.

11/21/2019

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We stayed here for 4 nights as it’s in walking distance to Sea World, Discovery Cove, and Aquatica.

10/22/2019

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Free shuttle to Sea World and Aquatica.

10/12/2019

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Transportation was free to sea world and aquatica.

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08/01/2021

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Close to SeaWorld and many other attractions.

05/17/2021

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So close to SeaWorld and only 10 -12 minutes to Disney.

05/04/2021

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Very large room within walking distance of Sea World.

04/25/2021

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We liked being so close to all of the Sea World properties.

04/16/2021

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Great location near SeaWorld.

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09/24/2021

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Loved the layout of the resort and took advantage of both pool areas and activities.

09/16/2021

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The pool area is nice

09/08/2021

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Pool area was clean and well appointed.

08/22/2021

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but I prefer a more exciting pool area for the kids.

08/12/2021

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Amenities and pool areas were great, the kids enjoyed the pools.

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08/26/2021

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Not sure why we paid a premium for being in a hotel when we are taking out our own trash, reusing dirty wet towels, and ringing the front desk for toilet paper.

08/15/2021

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I went in and was greeted by her and I told her what happened and it was denied so I showed the messages, phone log, and emails with confirmation numbers.

08/08/2021

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Once when I was in the lobby complaining about wifi MEL took my phone looked at my connections and realized I was not on Hiltons Secure site she fixed it.

07/26/2021

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No call by 4:30 so we figured we would go back.

07/17/2021

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On multiple days we had trouble reaching staff by phone.

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(855) 261-2798

12562 International Drive, Orlando, FL 32821-6946

Floridays Resort Orlando

4.6

602 reviews

Trip advisor
accommodation
theme park
seaworld
apartment suite

05/11/2021

-

The site has historically offered an excellent quality of service combined with spacious, apartment-style accommodations.

02/11/2021

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The location is great close to everything, the accommodations are pretty good and a fantastic group of staff (Jamaal) Definitely will be returning to are favorite place.

01/31/2021

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Super big thanks to Danielle again for the sweet service and accommodations !!!

01/03/2021

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I was just looking for clean and safe accommodations.

11/19/2020

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Everyone in y party was impressed with the accommodations.

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08/09/2021

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Stocking of plates and utensils was not even up to 1/2 the quantity indicated on the inventory list on the cabinet door.

07/23/2021

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My master room electric did not work for a few days the bathroom door was jammed and you would get locked in.

05/11/2021

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None of the doors in the room latched, save for the main door to the outside; even if the thumb locks were engaged, you could not get a single door to close completely.

04/14/2021

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The refrigerator door was all banged in, holes in walls and kitchen island, tears in curtains.

04/04/2021

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but the negatives out weigh the benefits (leaky dishwasher, sliding patio door is jammed, $40 charge for daily room cleaning services, uncomfortable beds/pillows, and outdated furniture).

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09/28/2021

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Apart from the obvious benefits of close to theme parks & shopping, the absolute best part of Floridays is the staff like Brittany Teller Grof 😍🥰 We've always been treated as family rather than guests ( especially brilliant when you have 2 children !)

09/01/2021

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The hotel is just about 15 minutes from theme parks which is a plus.

05/11/2021

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It is still a good place to relax by the pool after a long day at the theme parks, provided, of course, you can find a spot with the number of people who are traveling these days.

10/07/2020

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Every time I go to visit the Orlando theme parks, my family and I stay at this resort.

02/17/2020

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I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

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02/17/2021

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The price was great for a 3 bedroom condo. 2.

07/15/2020

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Booked the 2 bedroom condo at Floridays Resort.

12/27/2019

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This resort has 2 & 3 bedroom condo style apartments with a full kitchen.

12/22/2019

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Great choice two bedroom condo located just minutes from the themed parks.

12/22/2019

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We stayed in a two bedroom condo that had two full bathrooms, a fully stocked kitchen with a big island, and a large living area.

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09/09/2021

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The smell of marijuana is everywhere.

09/06/2021

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Upon waking the next morning we recognize there is visible mold on all of the cabinets, light fixtures, walls, etc….

08/24/2021

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Numerous patches of mold (not mildew) in the bathroom.

08/09/2021

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On the last morning, we noticed the smoke alarm was missing from the master bedroom and we notified the front desk as we checked out. 7.

07/23/2021

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It's DISGUSTING to look at the sheets on your bed and see yellow stains!

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02/01/2021

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This resort is great location to SeaWorld, Benihana Disney Springs and much more!!

04/20/2020

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Full kitchen, nice sized room, perfect location close to Seaworld.

02/17/2020

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I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

12/21/2019

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He even answered our questions about SeaWorld.

11/11/2019

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Location wise was pretty good if you have a car, and there is a courtesy shuttle bus to Disney, SeaWorld and Universal.

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08/09/2021

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but the entire unit did not appear to have been properly cleaned.

07/31/2021

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This is a resort that does not have daily housekeeping or room service.

07/23/2021

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Housekeeping and their engineers were never available and it really made our stay interesting

07/19/2021

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but figured that it was from the cleaning crew that just left.

07/09/2021

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When brought to the attention of guests services, we were told that they would use this as a training opportunity and how he has to pay $15/hr for housekeeping.

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12118 Turtle Cay Circle, Orlando, FL 32836-6400

Grande Villas Resort

4.4

251 reviews

Trip advisor
accommodation
golf
apartment suite
grocery proximity

07/12/2021

-

Stayed in a 3 bedroom condo which was very spacious.

01/18/2020

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Very nice resort, great layout in our 2 bedroom condo.

01/06/2020

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2 Bedroom condo is beautiful, grounds are well kept.

09/11/2019

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As the name implies, the accommodation was really spacious, we booked a 2 bedroom apartment with a well equipped kitchen, our own washing machine as well as a nice little balcony facing the pool area.

07/11/2019

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Particularly in the 2 bedroom condo.

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12/24/2020

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Excellent customer service, accommodations and amenities!

11/24/2020

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This is definitely one of the nicer accommodations and I would definitely book here again.

08/15/2020

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The staff is wonderful, the food service on property is great and the accommodations are always very comfortable.

10/29/2019

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Very friendly front desk, great accommodations, nice pools, relaxing.

10/18/2019

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The pools were clean and apartment spotless.

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07/05/2021

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The resort was close to Disney Springs, restaurants & groceries.

02/23/2021

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lots of Food options for food and grocery store is a minute away for food and drinks.

02/09/2020

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but they keep the Villas from getting 5 stars. If you turn right on Vinings Way when leaving the resort and then left on Lake, you will reach a nice Winn Dixie grocery store (with the most delicious ice cream shop in front of it.)

07/05/2019

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Easy access to grocery stores, restaurants, Disney World locations and major attractions.

06/09/2019

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In addition to all the resorts amenities, shopping for groceries is conveniently nearby at Winn Dixie or at Super Walmart for some "at home" cooking, if you so desire.

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05/11/2021

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but it seemed at every turn, someone different was smoking from their balcony, or just hanging outside.

05/03/2021

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Smoking is prohibited in rooms

04/28/2021

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In addition, every night we came back there were people smoking marijuana in the hallways and right at the entrance to the elevator..to each his own.but not great when you are staying as a family and have to walk past this with your kids.

01/10/2021

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Very disgusting.

08/26/2020

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The room had a musty old smell upon entering

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09/07/2021

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The noise was too much and there were a lot of obnoxious guests so that killed the chill vibe.

08/08/2021

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If you are looking for some piece and quiet don't come here.

07/23/2021

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Then when you do get to sleep, you will have the staff in the hallways talking loudly on radios just outside your door.

07/05/2021

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Our room was overlooking the pool area and it was very loud at night or at least until 11:00 when the pool was closed .Beers at tiki bar were $5.00 and other beverages could be purchased.

05/20/2021

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One was noticeably louder than the other due to the age of the crowd.

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09/07/2021

-

N/A

08/25/2021

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It has all the necessary things to keep kids occupied during Covid 19, ie pool, mini golf, table tennis.

06/28/2021

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We used the mini golf and the pool to take a break foir the theme parks.

05/28/2021

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We enjoyed the pools and mini golf.

04/21/2021

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The resort has 2 swimming pools, and a miniature golf course and is located in a quiet location.

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(407) 239-3100

8800 Vistana Centre Drive, Orlando, FL 32821-6353

Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando

4.1

444 reviews

Trip advisor
accommodation
disney-world proximity
universal
theme park

08/31/2021

-

There are lots of restaurants around and the drive to Disney or Universal is so short.

08/27/2021

-

Location is really good and very cost the Disney, Universal and all shopping malls and outlets.

06/07/2021

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but I spent 6 days in the Hard Rock Hotel at Universal just 3 weeks prior, and the hotel facilities were far more comfortable than this Gold Crown resort.

05/21/2021

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Location was super convenient to get to Disney World and Seaworld, and a not too long drive up to Universal.

03/10/2021

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8 minutes to Disney and 14 minutes to Universal.

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09/29/2021

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We had the best time , accommodation , was clean roomy , and the pool was fantastic.

05/12/2021

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Overall, I would say I would stay here again if in need for larger accommodations considering the price we paid was more than reasonable for the week.

04/09/2021

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They did get resolved and we did receive a nice accommodation,

12/06/2020

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The staff was super friendly and helpful; the accommodations were new, clean, and very nice; and the location overall was just perfect.

03/06/2020

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Friendly staff, superb accommodations and service with a smile.

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08/07/2021

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I had to change out lightbulb myself, because the staff could not figure out which one was burned out.

08/02/2021

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4 games were burned through in 15 minutes.

07/05/2021

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Also management just passed the problem on to housekeeping who didn't seem phased at all by the fact that the villa was left filthy for the next guest.

07/02/2021

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One of our bed sheets had a horrible smell when when checked in.

06/28/2021

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but it was the villa was the wrong room set up, was filthy and very old.

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09/10/2021

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The location is awesome - near Disney

08/31/2021

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It is close to Disney theme parks and Seaworld also not far from Universal Studios.

06/14/2021

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Very family oriented and close to Disney and SeaWorld.

06/06/2021

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Vert close to Disney World and Disney Springs.

06/05/2021

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located 15 minutes from airport and very close to Disney and Universal Studios.

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08/07/2021

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No calls no nothing.

08/02/2021

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I asked them to slow down on the number calling

07/29/2021

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I tried to call guest services and they never pick up.

07/25/2021

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Takes front desk 5-10 minutes to answer the phone and then gives you a hard time when you do need something and what is requested is not what arrives.

07/02/2021

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After 6 more calls and a visit to the manager, I received my bedding over 24 hours later.

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08/31/2021

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Sheraton Vistana Villas are perfect for a theme park holiday in Orlando.

06/13/2021

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A great property ,pools ,activities, shuttle bus,staff,prices are very reasonable, close to all theme parks ,restaurants and spotlessly clean rooms !!

06/07/2021

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Choose this location if your purpose is to be as close to Walt Disney World theme parks without actually being in the Disney Resort complex.

06/06/2021

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So only visited one theme park, and spent most of the time relaxing.

05/25/2021

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The location is perfect if you are wanting to attend the big theme parks.

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(877) 214-9175

8122 Arrezzo Way, Orlando, FL 32821-6849

Hilton Grand Vacations at Tuscany Village

4.3

642 reviews

Trip advisor
accommodation
seaworld
electronics
theme park

09/19/2021

-

You can walk to the outlets and about 15 minute drive to Disney or Universal.

09/09/2021

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And the outlet stores were literally next door, walking distance.

09/06/2021

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There is a Publix, Starbucks, dining options across the street, and two secure gates provide guests passage to the neighboring outlet mall.

09/03/2021

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The premium outlet mall is adjacent to the property, literally walking distance.

09/02/2021

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Another perk is having access to the Orlando premium outlets ( I love to shop) The accommodations are beautiful.

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09/22/2021

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Awesome stay, loved the studio accommodations, spacious rooms.

09/02/2021

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Another perk is having access to the Orlando premium outlets ( I love to shop) The accommodations are beautiful.

08/15/2021

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The accommodations and pool areas are clean.

05/07/2021

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We know we will have great amenities and quality accommodations whenever we choose a Hilton Grand Vacation.

05/01/2021

-

Extremely happy, with the accommodations, service and property.

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09/07/2021

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Only complaint was the $25 a day resort fee for nothing that was wanted or necessary, for instance phone access, wifi (which is typically included), one dvd a day rental from their machine, 2 daily waters or coffee.

08/29/2021

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On our second day the ceiling had a major leak, it took over 25 minutes for us to contact someone bc no answers the front desk phone initially.

08/14/2021

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Constant early morning phone calls to try and force to attend briefings, NO MEANS NO !

07/11/2021

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PS-Also expect teenagers to ring your doorbell at midnight here.

06/13/2021

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Noisy radio chatter among staff early mornings, unsolicited calls to sign up for a 90-minute presentation, limited housekeeping service (once during 7 day stay), Snack bar in small pool area never opened during our 7 day stay.

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08/15/2021

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Great place to stay with your family within minutes to every theme park.

06/29/2021

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Close to theme parks is a perk.

04/19/2021

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The location was perfect, close to everything from the theme parks, sea world, the outlets and dining.

04/18/2021

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It was super close to restaurants, shopping and all the theme parks.

04/08/2021

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The location is amazing it’s super easy to to get to every theme park in the area.

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08/21/2021

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Right down the street from both sea world and Disney.

07/22/2021

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Tuscany is located close to Disney, Seaworld and Universal and next to the large outlet mall.

07/19/2021

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I rather stay at the Hilton Grand Vacation at Seaworld.

06/17/2021

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My family and I stayed here for it trip to Universal and Sea World.

06/07/2021

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The location is amazing too as there is a grocery and liquor store across the street, an outlet mall literally across the parking lot, plenty of restaurants right there and close to Disney Springs, Disney, Sea World and Universal.

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09/21/2021

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but it would probably be noisy there also.

08/14/2021

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Constant early morning phone calls to try and force to attend briefings, NO MEANS NO !

07/21/2021

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King size bed just a Hard for us,, Sorry we missed the helicopter ride.

06/13/2021

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Noisy radio chatter among staff early mornings, unsolicited calls to sign up for a 90-minute presentation, limited housekeeping service (once during 7 day stay), Snack bar in small pool area never opened during our 7 day stay.

05/30/2021

-

Even with 2 doors closed between us and the washer, we could barely hear the TV!

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(866) 886-2818

14200 Bonnet Creek Resort Lane, Orlando, FL 32821-4024

Waldorf Astoria Orlando

4.5

1041 reviews

Trip advisor
accommodation
disney-world
golf
park

09/07/2021

-

Dinner and breakfast were excellent and the golf course is world class.

09/01/2021

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It was my sons teen birthday, we played golf which was included with resort fee .

08/29/2021

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Karina choose for us a nice room with pool & golf course view.

08/11/2021

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The room was massive and had a lovely view of the golf course and the birds soaring in our eyeline on the 11th floor.

08/08/2021

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water slides, tubes, put putt golf, ++ games etc.

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09/07/2021

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Call the hotel direclty prior to arrival to inquire about these options.

08/08/2021

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Much better than having to call down or walk up and wait to speak w/someone..

07/19/2021

-

They offered to call us an Uber and we politely declined.

07/07/2021

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I am very disappointed that a high end hotel would downgrade us and not be proactive by warning us that we were being downgraded without us having to call and get the issue fixed.

05/02/2021

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He camr back saying the chip didn’t work ans he did not try to call Amex for approval .

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09/08/2021

-

Beautiful accommodations.

08/16/2021

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Our accommodations were impeccable, and the service was so great!

06/19/2021

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Would strongly recommend this hotel to anyone looking for luxury accommodations near Disney.

05/06/2021

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My husband and I had a monumentally good time at the Waldorf Astoria and were giddy with the level of service and the wonderful accommodations.

05/05/2021

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So, if you plan to upgrade to a suite, I recommend asking about sleeping accommodations.

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09/15/2021

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Only con would be the buses to the parks weren’t running as often so we ubered a great deal,

08/30/2021

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Transportation to the theme parks was on time and accommodating.

08/29/2021

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Concierge Shannon (Signia Hotel) helped us with tickets for parks.

08/16/2021

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Daily trekking in hot Disney theme parks can take a toll.

08/14/2021

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The ambiance at the Peacock Alley made us stay in the hotel after returning from the Disney Parks every evening

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09/07/2021

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The Waldorf Suite was impressive with 1,780 square feet, a balcony with Disney/fireworks views, 1 bedroom, 1.5 baths, and bar area that can be used for dining as well.

08/28/2021

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If you are looking for luxury at Disney, I doubt there is a better value anywhere.

08/16/2021

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Daily trekking in hot Disney theme parks can take a toll.

08/14/2021

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Best place to stay while visiting Walt Disney.

08/14/2021

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The ambiance at the Peacock Alley made us stay in the hotel after returning from the Disney Parks every evening

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09/08/2021

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For what they charge to valet park- you would expect your car washed and detailed.

07/19/2021

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While we did eat at La Luce once I used my credit card for the charge rather than charging it to the room.I am still awaiting word from Hilton regarding the restaurant charges.

07/09/2021

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However, the discounted rate was not reflected in the itemized list of charges.

06/07/2021

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Also a bad feeling of being over charged at any occasion.

05/30/2021

-

Just a heads up - every morning we were overcharged and needed to request it be fixed.

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09/07/2021

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While everything was good, the pricing was a bit off putting, when you add in a $45 per day resort fee and then the $40 a day valet parking or $30 a day self parking.

08/16/2021

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It was pricey

08/09/2021

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but your going through a 3rd party it’s going to be more expensive than what you paid (with attitude)” I didn’t like how she said that and I just said never mind I’ll look elsewhere.

08/03/2021

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I suppose I’ll add that cost to my total bill.

07/28/2021

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This level of service should not come at such a low price point.

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(407) 641-2224

9801 International Drive, Orlando, FL 32819-8104

Hyatt Regency Orlando

4.4

906 reviews

Trip advisor
accommodation
convention center
market access
bathroom tv

09/22/2021

-

I really appreciated the tv in the bathroom and the motion sensing night lights under furniture, very fancy.

08/21/2021

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Everything looked clean and well taken care of.My bathroom had a TV behind the mirror.

08/11/2021

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Room was obviously sanitized, My room had a TV in the bathroom mirror which seemed excessive

08/08/2021

-

Loved the super huge tub and tv in the mirror.

07/25/2021

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The bathroom mirror have tv!

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09/18/2021

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A few small hiccups: I wish someone had given me an orientation on resort fee and what was included.

09/07/2021

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Very crowed main pool, second pool had no shade and exorbitant prices on everything in addition to the resort fees and various taxes.

08/31/2021

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I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

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Did not like self parking fee and location as we had to walk with bags to main building.

08/30/2021

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One thing if you plan to eat & drink at the hotel make sure to have plenty of money to spend, I feel that was overpriced even for the area!

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09/28/2021

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Great place when in for a convention and then stay for some much needed vacation afterwards.

09/26/2021

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Stayed at this hotel for a business convention.

09/16/2021

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As someone that has attended many large conferences and conventions I have seen the good, the bad and the ugly when it comes to facilities.

09/07/2021

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Can't wait for next year's convention!

08/21/2021

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This is a large convention hotel that is very busy,

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09/20/2021

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From the first encounter with a valet parking attendant to a later encounter with Said, a room service attendant, in the elevator.

09/08/2021

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You are probably better off going with self parking instead of valet parking.

09/04/2021

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I didn’t like the distance to walking to the parking garage and the only casual restaurant was closed.

08/31/2021

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I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

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Did not like self parking fee and location as we had to walk with bags to main building.

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09/29/2021

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I love the 24/7 market, super convenient for business travelers who work odd hours.

09/25/2021

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The Bartenders at the bar were fantastic as were the people behind the counter at the "Market" restaurant and the Italian Restaurant (I can't remember the name.

09/20/2021

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They manage to maintain a quality product whilst navigating the requirements of health and safety in the post covid 19 market.

09/19/2021

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There’s a market where you can get a snack at 1:00am if you’re jet lagged.

09/14/2021

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They have market that works 24/7 which is really great.

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07/22/2021

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Excellent accommodations and willingness to help even with sudden changes.

06/30/2021

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We came for a volleyball tournament, and were very happy with the accommodations in Tower 2 and the close location to the convention center.

06/30/2021

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Can't beat this place for access and accommodations.

03/30/2021

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The kids loved the pool, the food accommodations made it easy to grab coffee and fruit and run over to the convention center.

03/17/2021

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It was amazing.The hospitality and accommodation was very pleasing.

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09/20/2021

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Extra charge for the gel for doing manicure, didn’t tell us ahead of time which is not good.

09/20/2021

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When ask about a refund for the difference I was told that I need to contact AMEX TRAVEL.

08/31/2021

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Only issue was that the parking garage exit was unattended all weekend allowing people to come and go without paying yet we were charged because we were staying in the hotel.

08/20/2021

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Parking is expensive, $100 for a 2 night stay as they charge for the day of checkout.

08/17/2021

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It was the only part of the hotel that lived up to its billing,

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6601 Adventure Way, Orlando, FL 32819-7602

Loews Sapphire Falls Resort At Universal Orlando

4.5

1543 reviews

Trip advisor
accommodation
taxi
city walk
boat

09/06/2021

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People are there to get you bags( walk in the door to your left bell service is ready ) They said people were rude.

08/06/2021

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Sliding Barn door to bathroom in room.

08/02/2021

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the restaurants both on site and in parks are VERY expensive, so we ended up Door Dashing in most out meals to save money.

07/29/2021

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The bathroom had a barn door which we found a bit clunky and cumbersome.

07/17/2021

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Our sons at 5:15 (next door was not cleaned) basically, the attitude is take it or leave it.

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09/20/2021

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It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

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When you take the shuttle, you have to go through the main City Walk security, which is similar to the airport with regards to crowds and how stressful it is.

09/07/2021

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The water taxi was super convenient to transport back and forth to City Walk and Universal.

08/13/2021

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The hotel is in a prime location very close proximity to the parks and city walk.

08/08/2021

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Convenient quick water taxi ride to Universal theme parks including City Walk.

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06/18/2021

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The accommodations were fantastic.

03/08/2020

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but with bottles and cribs and never enough space the accommodations were great!

02/22/2020

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Our family returns annually to Loews Sapphire Falls Resort, due to the amazing cutomer service, reliability, cleanliness, quality accommodations, location and onsite dining options.

12/19/2019

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Clean rooms with comfortable accommodations.

12/18/2019

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Excellent Onsite Accommodations.

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09/30/2021

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Further, when making the booking, there's NO warning of that absurd fee for receiving an envelop.

09/23/2021

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We are paying to stay there so why do we have to pay to park there?

09/18/2021

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Overall the experience has left a bad taste in my mouth about the property and I know there is better hotels for a similar price with quality customer service throughout their ENTIRE management staff.

09/17/2021

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We are at the restaurant the food was just OK and a little over priced.

09/09/2021

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It’s over price the cleaning staff doesn’t clean the room the right way I had to call 3 times and go to the front desk and they still didn’t get the job done!

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09/20/2021

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It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

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Sapphire Falls has their own metal detector and bag scanner on the dock, and it is such a relaxing experience getting to and from the parks by boat!!

09/05/2021

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Jumped on the boat and right there at the entrance to the parks.

09/05/2021

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The best thing about this hotel is that it was easily accessible via an on-location boat to Universal Studios.

08/19/2021

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This was an amazing resort, the staff the rooms, the food, the pool, The CityWalk, the boat ride, the restaurants… I could go on and on

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09/28/2021

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Great room , amazing customer service, great food, water taxi awesome, overall a stay couldn’t be any better .

09/27/2021

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So close to parks, just a water taxi ride away.

09/26/2021

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Convenience of the water taxi is superb, and overall atmosphere well exceeds expectations.

09/25/2021

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The water taxi inside the parks.

09/20/2021

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We took the water taxi most of the time,

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(844) 307-9467

7389 Universal Blvd, Orlando, FL 32819-8322

The Point Hotel & Suites

4.6

528 reviews

Trip advisor
accommodation
universal
theme park
friendly

02/02/2020

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Shuttle bus to the theme parks was included, and there are restaurants and grocery stores nearby.

12/20/2019

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I came down for a few days to visit the theme parks and book a short stay here.

12/17/2019

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It was very quiet and convenient to all the theme parks.

12/14/2019

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But poolside rooms have a great view of nightly theme park fireworks, so if you're a fan of that, consider a poolside room.

12/13/2019

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though it was a lovely hotel and is perfect if you are visiting the theme parks.

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02/29/2020

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She saved us from a bad accommodation by providing us a great, clean and friendly place to land.

02/19/2020

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but this place deserves it for the combination of service, follow up and generally great accommodation.

12/14/2019

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Few places in Orlando offer such fine accommodations with so many amenities that are also so affordable.

11/30/2019

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N/A

06/13/2019

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At least the hotel did provide a shuttle which was a plus point for booking this accommodation.

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09/06/2021

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So many friendly and helpful people work here and I look forward to returning.

08/25/2021

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The atmosphere and staff are extremely nice and friendly.

08/24/2021

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Very clean and staff were friendly, helpful.

08/03/2021

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Bar staff very friendly, drinks are good and food AMAZING!

04/09/2021

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Front Desk staff was friendly and doing their best to help.

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09/30/2021

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we pick this place everytime love the balconys and the view of icon park and universal.

09/17/2021

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We spent two weeks there in a suite, with wonderful experience - Nice location at Universal blvd, with walking distance to I-drive,- Close to restaurants, shops, stores etc.

04/07/2021

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We had a nice view from the 12th floor of the Universal fireworks at night and the room was quiet and away from most families with smaller children.

01/19/2021

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Short drive or long walk to I-Drive attractions, lots of restaurants, Universal, Sea World, and Fun Spot.

11/27/2020

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The proximity to Universal is almost walking distance it’s so close and not a bad drive to Disney either since I-4 is ridiculously close as well.

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08/24/2021

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We had to call back, this time they just delivered 2 sheets.

08/16/2021

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I tried to call the front desk to ask for help.

08/02/2021

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I had to go because my Uber was there, so I just told them call me.

05/09/2021

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We waited in that lobby for 30 minutes or more while he talked on the phone and to this man who wasn’t trying to check in or have any issues with his room.

04/30/2021

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He was talking loudly on the phone saying how sick he was.

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08/02/2021

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They were upset over some of the charges on their account.

06/27/2021

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Furthermore, the room cards would deactivate constantly.

05/09/2021

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Not knowing the bank was going to do this the card was declined at the front desk.

01/06/2021

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Soo many issues with the $15 food credits that needed to be added.

03/15/2020

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They charge a extra fee per day of like $15 with taxes and upfront they take a $250 deposit.

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