Search Result for “Accommodations were clean“ in Orlando

09/20/2021

It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

When you take the shuttle, you have to go through the main City Walk security, which is similar to the airport with regards to crowds and how stressful it is.

09/07/2021

The water taxi was super convenient to transport back and forth to City Walk and Universal.

08/13/2021

The hotel is in a prime location very close proximity to the parks and city walk.

08/08/2021

Convenient quick water taxi ride to Universal theme parks including City Walk.

06/18/2021

The accommodations were fantastic.

03/08/2020

but with bottles and cribs and never enough space the accommodations were great!

02/22/2020

Our family returns annually to Loews Sapphire Falls Resort, due to the amazing cutomer service, reliability, cleanliness, quality accommodations, location and onsite dining options.

12/19/2019

Clean rooms with comfortable accommodations.

12/18/2019

Excellent Onsite Accommodations.

09/30/2021

Further, when making the booking, there's NO warning of that absurd fee for receiving an envelop.

09/23/2021

We are paying to stay there so why do we have to pay to park there?

09/18/2021

Overall the experience has left a bad taste in my mouth about the property and I know there is better hotels for a similar price with quality customer service throughout their ENTIRE management staff.

09/17/2021

We are at the restaurant the food was just OK and a little over priced.

09/09/2021

It’s over price the cleaning staff doesn’t clean the room the right way I had to call 3 times and go to the front desk and they still didn’t get the job done!

09/28/2021

Great room , amazing customer service, great food, water taxi awesome, overall a stay couldn’t be any better .

09/27/2021

So close to parks, just a water taxi ride away.

09/26/2021

Convenience of the water taxi is superb, and overall atmosphere well exceeds expectations.

09/25/2021

The water taxi inside the parks.

09/20/2021

We took the water taxi most of the time,

09/20/2021

It was great being able to travel back and forth from Universal and City Walk via the boat transfer.

09/20/2021

Sapphire Falls has their own metal detector and bag scanner on the dock, and it is such a relaxing experience getting to and from the parks by boat!!

09/05/2021

Jumped on the boat and right there at the entrance to the parks.

09/05/2021

The best thing about this hotel is that it was easily accessible via an on-location boat to Universal Studios.

08/19/2021

This was an amazing resort, the staff the rooms, the food, the pool, The CityWalk, the boat ride, the restaurants… I could go on and on

09/06/2021

People are there to get you bags( walk in the door to your left bell service is ready ) They said people were rude.

08/06/2021

Sliding Barn door to bathroom in room.

08/02/2021

the restaurants both on site and in parks are VERY expensive, so we ended up Door Dashing in most out meals to save money.

07/29/2021

The bathroom had a barn door which we found a bit clunky and cumbersome.

07/17/2021

Our sons at 5:15 (next door was not cleaned) basically, the attitude is take it or leave it.

09/29/2021

Comfy bed, clean room, the room had 4 a/c controls so the suite stay at a great temperature.

09/29/2021

The room was clean and the staff was very friendly and accommodating!

09/26/2021

Services is impeccable!

09/24/2021

The rooms were clean, comfortable two queen side beds with an amazing view of the lagoon!

09/22/2021

Rooms are clean, Quiet, and a great design!

09/28/2021

Great place when in for a convention and then stay for some much needed vacation afterwards.

09/26/2021

Stayed at this hotel for a business convention.

09/16/2021

As someone that has attended many large conferences and conventions I have seen the good, the bad and the ugly when it comes to facilities.

09/07/2021

Can't wait for next year's convention!

08/21/2021

This is a large convention hotel that is very busy,

09/22/2021

I really appreciated the tv in the bathroom and the motion sensing night lights under furniture, very fancy.

08/21/2021

Everything looked clean and well taken care of.My bathroom had a TV behind the mirror.

08/11/2021

Room was obviously sanitized, My room had a TV in the bathroom mirror which seemed excessive

08/08/2021

Loved the super huge tub and tv in the mirror.

07/25/2021

The bathroom mirror have tv!

09/29/2021

The rooms are spacious and clean.

09/29/2021

The facilities are well maintained and clean.

09/28/2021

The rooms are spacious, the bathrooms well-appointed and lots of Covid-safe protocols.

09/28/2021

The room was lovely and very clean.

09/26/2021

It is a very large property and so clean and beautiful everywhere.

09/20/2021

Extra charge for the gel for doing manicure, didn’t tell us ahead of time which is not good.

09/20/2021

When ask about a refund for the difference I was told that I need to contact AMEX TRAVEL.

08/31/2021

Only issue was that the parking garage exit was unattended all weekend allowing people to come and go without paying yet we were charged because we were staying in the hotel.

08/20/2021

Parking is expensive, $100 for a 2 night stay as they charge for the day of checkout.

08/17/2021

It was the only part of the hotel that lived up to its billing,

07/22/2021

Excellent accommodations and willingness to help even with sudden changes.

06/30/2021

We came for a volleyball tournament, and were very happy with the accommodations in Tower 2 and the close location to the convention center.

06/30/2021

Can't beat this place for access and accommodations.

03/30/2021

The kids loved the pool, the food accommodations made it easy to grab coffee and fruit and run over to the convention center.

03/17/2021

It was amazing.The hospitality and accommodation was very pleasing.

09/29/2021

I love the 24/7 market, super convenient for business travelers who work odd hours.

09/25/2021

The Bartenders at the bar were fantastic as were the people behind the counter at the "Market" restaurant and the Italian Restaurant (I can't remember the name.

09/20/2021

They manage to maintain a quality product whilst navigating the requirements of health and safety in the post covid 19 market.

09/19/2021

There’s a market where you can get a snack at 1:00am if you’re jet lagged.

09/14/2021

They have market that works 24/7 which is really great.

09/18/2021

A few small hiccups: I wish someone had given me an orientation on resort fee and what was included.

09/07/2021

Very crowed main pool, second pool had no shade and exorbitant prices on everything in addition to the resort fees and various taxes.

08/31/2021

I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

Did not like self parking fee and location as we had to walk with bags to main building.

08/30/2021

One thing if you plan to eat & drink at the hotel make sure to have plenty of money to spend, I feel that was overpriced even for the area!

09/20/2021

From the first encounter with a valet parking attendant to a later encounter with Said, a room service attendant, in the elevator.

09/08/2021

You are probably better off going with self parking instead of valet parking.

09/04/2021

I didn’t like the distance to walking to the parking garage and the only casual restaurant was closed.

08/31/2021

I feel the hotel should have waived the parking fee due to this malfunction/error.

08/30/2021

Did not like self parking fee and location as we had to walk with bags to main building.

09/26/2021

The room was so clean and comfy.

09/26/2021

New & clean.

09/25/2021

Clean as well and lots of amenities.

09/25/2021

Hotel was very clean, we chose this hotel as it looked the least kid friendly.

09/22/2021

The room was clean and had the best showers I have come across in Universal hotels.

09/30/2021

Aventura is an amazing hotel in the perfect location to visit all 3 theme parks, Islands of Adventure, Universal Studios and Volcano Bay and also relax in.

09/21/2021

The theme parks are a walk or a quick ride away.

08/16/2021

The room was on the 11th floor and had a nice view of the theme park and Sapphire Falls.

07/26/2021

The room was excellent and had an amazing view of the theme parks.

07/17/2021

Combine all these features and easy access to Volcano Bay, City Walk and the Universal theme parks, we had a great trip.

09/25/2021

Rooftop bar was great.

09/17/2021

The roof top bar is an amazing experience.

08/28/2021

We missed the great Mgr Shaw this visit at the Rooftop Bar,

08/26/2021

The rooftop bar was amazing.

08/16/2021

There is a cool rooftop bar and a few places to eat in the lobby.

09/27/2021

Aventura is next to Volcano Bay and is an easy walk, an easier bus ride, or a lovely boat ride to Universal Studios, Islands of Adventure, and City Walk (which joins the two parks).

09/25/2021

Hubby and I came down to day drink at City Walk and do HHN.

09/18/2021

Close to all the parks including City Walk.

08/13/2021

Early park access at 8 and a shuttle runs about every 15-20 minutes to take you to and pick you up from city walk.

08/05/2021

Excellent experience and comfortable in the hotel, very close to the parks and city walk, food was really good and next time I want to expend more days at the hotel and parks I feel very secure at the universal hotel and parks.

01/28/2020

Our stay at Aventura was very nice overall, convenient to Orlando sites, comfortable accommodations, excellent shuttle bus service.

12/08/2019

Very cozy, very spacy, silent, clean, friendly, convenient location, modern room amenity, other guests were also friendly, international guests, accommodation fee is not expensive, quick check-in and out.

11/01/2019

Urban Pantey has a great selection , ask about Allergy accommodations.

10/21/2019

Overall this is a nice hotel with great accommodations.

10/17/2019

Accommodations were great, and when I asked for earlier cleaning of the room, it was done!

08/24/2021

The first issue is the absolute horrible elevator planning.

08/16/2021

but that was the only time there was an issues with the elevators.

08/09/2021

N/A

08/03/2021

Sometimes there were up to 15 minute waits for the elevator.

07/26/2021

The only complaints we had were that the 5 elevators that were running were pretty crowded every time we tried to take them.

10/01/2021

Our first trip since covid and we are rewarding our kids with a trip to Disney!

09/29/2021

N/A

09/28/2021

We had a great time just relaxing after our Disney experience here.

09/27/2021

but if you'd like to go around town, the resort is located close to Disney Parks and shopping.

09/24/2021

Not far to Disney Springs.

09/30/2021

The pools and water park great, and the room was more than great, cleanliness was a plus, people at the market place were great too

09/30/2021

The grounds are immaculate and the suite is so nice and clean.

09/29/2021

N/A

09/28/2021

The suite was extremely clean & spacious & the view of the water park was refreshing.

09/25/2021

Hotel is beautiful and clean From Ciara Guilford

09/29/2021

We celebrated our son's 6th Birthday here for the weekend and had so much fun!

09/27/2021

Jamie was able to get us everything we needed and had us right on our way to enjoy the fun.

09/24/2021

Relaxing, fun, no hassles vacation!! !

09/20/2021

I love that the waterslides are big enough for adults soooo much fun can’t wait for another trip…

09/18/2021

We are looking forward to have so much fun at this awesome resort and will recommend it to the rest of family and friends. .

09/19/2021

but no one picked up the phone.

09/12/2021

Its sad especially when a hotel advertises covid 19 proto call.

09/07/2021

My brother had forgotten his mobile in the room and didn’t notice until few hours later.

08/26/2021

If I didn’t think to buy detergent at Publix, we would have been calling every night for towels.

08/18/2021

We couldn’t even get anyone to answer a phone call the entire time we were there.

08/12/2021

We booked a large accommodation due to our large party and were pleased with the setup and grandeur of our suite.

07/18/2021

My family and I were very impressed with the services, accommodations and outstanding customer service we received.

06/25/2021

The accommodations were awesome.

06/15/2021

Whenever I have the chance to visit an important local destination for a celebration, I will take that extra time to get acquainted with the staff so I can arrange the best accommodations for my family.

05/03/2021

We had a 3 bedroom suite and appreciated the space since we typically stay within the WDW resort in smaller and pricier accommodations.

10/01/2021

I asked if they could honor the current rate with breakfast for the family and they could not.

09/29/2021

Heads up the arcade is super expensive, that would be our only complaint.

09/25/2021

Crazy high parking fees

09/20/2021

Food at the hotel is a little pricey

09/18/2021

but I can see alot of people upset with the rooms being subpar for the price.

09/19/2021

One woman was complaining that her room was filthy.

09/12/2021

but that was pretty disgusting.

09/12/2021

First off this room was very disgusting never was cleaned!

09/08/2021

N/A

09/07/2021

The only bad thing that I can say was the sink did smell like poop on our first day

10/01/2021

Our first trip since covid and we are rewarding our kids with a trip to Disney!

09/30/2021

The rooms are very spacious and very clean.my kids are so excited to be here for the first time.thanks again jaime

09/30/2021

When he found out I had 6 kids by myself for the weekend he upgraded me to a 3 bedroom at no charge.

09/29/2021

Those girls are the BEST!

09/29/2021

N/A

02/17/2021

The price was great for a 3 bedroom condo. 2.

07/15/2020

Booked the 2 bedroom condo at Floridays Resort.

12/27/2019

This resort has 2 & 3 bedroom condo style apartments with a full kitchen.

12/22/2019

Great choice two bedroom condo located just minutes from the themed parks.

12/22/2019

We stayed in a two bedroom condo that had two full bathrooms, a fully stocked kitchen with a big island, and a large living area.

08/09/2021

but the entire unit did not appear to have been properly cleaned.

07/31/2021

This is a resort that does not have daily housekeeping or room service.

07/23/2021

Housekeeping and their engineers were never available and it really made our stay interesting

07/19/2021

but figured that it was from the cleaning crew that just left.

07/09/2021

When brought to the attention of guests services, we were told that they would use this as a training opportunity and how he has to pay $15/hr for housekeeping.

09/28/2021

Apart from the obvious benefits of close to theme parks & shopping, the absolute best part of Floridays is the staff like Brittany Teller Grof 😍🥰 We've always been treated as family rather than guests ( especially brilliant when you have 2 children !)

09/01/2021

The hotel is just about 15 minutes from theme parks which is a plus.

05/11/2021

It is still a good place to relax by the pool after a long day at the theme parks, provided, of course, you can find a spot with the number of people who are traveling these days.

10/07/2020

Every time I go to visit the Orlando theme parks, my family and I stay at this resort.

02/17/2020

I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

10/01/2021

Very clean hotel, spacious rooms, nice pool area and it’s a must see.

09/27/2021

The apartments are always clean and spacious.

09/21/2021

The place was very clean and well maintained.

09/18/2021

The room is just so spacious and clean.

09/15/2021

Fast check in, friendly staff and efficient, the location in and out always clean, atmosphere amazing and welcoming.

05/11/2021

The site has historically offered an excellent quality of service combined with spacious, apartment-style accommodations.

02/11/2021

The location is great close to everything, the accommodations are pretty good and a fantastic group of staff (Jamaal) Definitely will be returning to are favorite place.

01/31/2021

Super big thanks to Danielle again for the sweet service and accommodations !!!

01/03/2021

I was just looking for clean and safe accommodations.

11/19/2020

Everyone in y party was impressed with the accommodations.

02/01/2021

This resort is great location to SeaWorld, Benihana Disney Springs and much more!!

04/20/2020

Full kitchen, nice sized room, perfect location close to Seaworld.

02/17/2020

I recommend it 100000x especially to anyone visiting with children as the pool had an awesome water play area and the hotel is in excellent proximity to Seaworld, all of the Walt Disney World theme parks and Universal!

12/21/2019

He even answered our questions about SeaWorld.

11/11/2019

Location wise was pretty good if you have a car, and there is a courtesy shuttle bus to Disney, SeaWorld and Universal.

09/09/2021

The smell of marijuana is everywhere.

09/06/2021

Upon waking the next morning we recognize there is visible mold on all of the cabinets, light fixtures, walls, etc….

08/24/2021

Numerous patches of mold (not mildew) in the bathroom.

08/09/2021

On the last morning, we noticed the smoke alarm was missing from the master bedroom and we notified the front desk as we checked out. 7.

07/23/2021

It's DISGUSTING to look at the sheets on your bed and see yellow stains!

08/09/2021

Stocking of plates and utensils was not even up to 1/2 the quantity indicated on the inventory list on the cabinet door.

07/23/2021

My master room electric did not work for a few days the bathroom door was jammed and you would get locked in.

05/11/2021

None of the doors in the room latched, save for the main door to the outside; even if the thumb locks were engaged, you could not get a single door to close completely.

04/14/2021

The refrigerator door was all banged in, holes in walls and kitchen island, tears in curtains.

04/04/2021

but the negatives out weigh the benefits (leaky dishwasher, sliding patio door is jammed, $40 charge for daily room cleaning services, uncomfortable beds/pillows, and outdated furniture).

02/28/2021

Great location, really close to Disney Springs.

02/09/2021

Very nice hotel, comfortable and with excellent facilities, very close to the Disney parks, restaurants and shopping centers, 5 minutes from the Vineland Outlet.

01/06/2021

The hotel is in a great location And close to Disney.

12/31/2020

My girlfriend and family chose here because it was close to the Disney parks.

10/14/2020

Close to Disney, quick drive to Universal .

09/09/2021

Big hit with my kids!

08/05/2021

Our kids have grown up going there.

07/09/2021

From the superb service we received at checkin from Sophia, my 16 yr old daughter and I knew our stay would be special.

07/01/2021

Fabian was completely on top of EVERYTHING - assisting Kim and the other girls, bussing tables, taking orders, attending to guests.

06/28/2021

Even then I tried to make the best of this for my girls, after all it’s their vacation.

09/09/2021

(This hotel does charge a parking fee also.)

07/15/2021

Then on top of that said we were a no show and still charged me.

07/12/2021

If you try to leave early, they charge an additional $50 fee

07/08/2021

but they charged a 200 a day deposit.

06/16/2021

The response I got from the lady in charge was “hmmmm that looks like paint”.

09/18/2021

Nice hotel, room overall clean

08/12/2021

The central pool area between the room towers is terrific: spacious, well-maintained, and has two refreshment areas immediately adjacent.

08/12/2021

Of particular note are the beautiful swimming pools, well-appointed hotel villas, and tasty onsite restaurants.

08/05/2021

The hotel is always so clean.

08/04/2021

The place was very nice and clean.

08/12/2021

The central pool area between the room towers is terrific: spacious, well-maintained, and has two refreshment areas immediately adjacent.

08/04/2021

The pool area was large and clean.

07/17/2021

Steve Brown (out around the pool area) was amazing & made us feel so welcomed.

05/23/2021

Pool area was okay,

04/16/2021

The surroundings are lovely, the pool area was great,

09/09/2021

Breakfast is available at the on-site restaurant Tropicale you do have to pay for it.

08/17/2021

The amount I paid for this hotel was NOT worth it.

08/04/2021

Its bad business to adjust a nightly rate with out disclosing it.

07/12/2021

If you try to leave early, they charge an additional $50 fee

07/08/2021

We paid for a handicapped accesible room and never recieved.

03/04/2021

Wonderful accommodations.

02/03/2021

Beautiful accommodations, helpful staff and great value.

09/27/2020

The service and accommodations were top shelf for sure.

10/31/2019

Great accommodations, pleasant staff and a good value.

06/05/2019

My check-in was very quick and I have no complaints about the quality of the accommodations.

09/09/2021

Parking at Disney is $45 per day, we could have taken the shuttle here

07/08/2021

The 20 a night for parking wasn't unreasonable to ask for

05/18/2021

The parking gate system is a real pain and does nothing.

05/04/2021

PARKING: $12.00 per day parking fee only to have to park either in a wooded area or a mile from your room because people who are not actually guests at the hotel can use the parking for events.

04/13/2021

There is no visitor parking.

07/10/2021

Beds are very comfortable, there is a small closet, and some drawers to use.

07/06/2021

Nice bathroom layout with lots of storage, and comfortable beds, including the murphy bed.

06/20/2021

We utilized the murphy bed and it was very comfortable.

04/19/2021

Bed comfy.

04/04/2021

Beds were comfortable and easy to sleep in after a long day of walking through magic kingdom, LOL!

09/18/2021

but it certainly wasn’t what I would consider “neat and tidy”, as I’d been feeling under the weather.

09/02/2021

Room was clean and comfortable.

09/02/2021

but very modern and clean and comfortable.

08/29/2021

The rooms and grounds are clean and kept nice.

08/29/2021

Room was clean & perfect size for 2 guests.

07/21/2021

The rooms have been recently remodeled and are nice.

07/06/2021

The hotel is well maintained, spotless and the recently renovated rooms were compact

06/30/2021

Stayed here right before the pandemic got bad and the food was absolutely wonderful rooms have been updated since I have gone last and overall really wonderful stay highly recommend.

04/14/2021

Rooms had been updated since our last visit and had a nice Mickey Mouse theme.

04/05/2021

I was pleasantly surprised to see the room was renovated and clean.

09/18/2021

They didn’t show any sign they had been there,

09/01/2021

The theming with giant flowers that shoot water and images of dancing hippies with the neon colors is so fun.

07/23/2021

The price is a value if the Magic Express is included (free ride to/from airport) and then you don't have to waste your money on rentals and parking fees.

07/10/2021

Having our Magic Bands on our wrist at checkin while at the airport is how you begin your WDW experience.

07/05/2021

But, if I had to pick between Pop and Art again, I would definitely go with Art of Animation.

10/10/2020

In the past we have stayed at all three levels of accommodations at WDW.

04/26/2020

The accommodation was clean and neat, uncluttered and updated.

11/19/2019

All in all an excellent place to stay for your Disney accommodation.

09/07/2019

A plus accommodations and service!!

07/02/2019

Thre cast members greeted me in line rather than make me wait the while time and took care of everything, and gave us every accommodation within minutes.

09/18/2021

The walls are so thin I was kept awake because of our neighbor’s snoring - all night long for the first couple of nights.

09/13/2021

How can they not hear us?

09/05/2021

Our only real negative was the fact that you can hear through the room walls quite easily so if you are trying to enjoy a good sleep and some family in the next room is being super loud you will hear every word.

08/15/2021

We were on the 4th floor and we did not notice noise from our neighbors unless they were outside of the entry door.

08/10/2021

I would not get this room again just for the noise issue.

09/28/2021

The facility is always clean with a great restaurant (Lakeside).

09/23/2021

I stayed at this magnificent property recently.I was amazed how spacious and beautiful this property is, the rooms were clean and covid protocols were in place which made me feel safe.

09/16/2021

The hotel is always clean and the staff is amazing.

09/06/2021

Beautiful and clean.

09/04/2021

Clean rooms, lake, amazing pools, fire pit, drinks, and very well located to the Orlando attractions and outlets.

09/10/2021

This place is beautiful and close to Disney Springs.

09/06/2021

Around the corner from downtown Disney and close to parks.

08/12/2021

Good location near Disney.

08/11/2021

This property is well maintained with exceptionally great land scaping with close proximity to Disney and other venues.

08/08/2021

Very close to Disney World and Disney Springs if you want to there.

08/30/2021

The grounds are gorgeous, and the staff was generally very helpful.

08/28/2021

The grounds are beautiful and has many amenities.

08/27/2021

There were plenty of food options on resort grounds though.

08/24/2021

The grounds are beautiful and very well kept.

08/18/2021

Beautiful grounds: patios and courtyards, walking and running trails, lake, interconnected swimming pool; many indoor seating options made it easy to find places to both sit down for a meal and find quiet spaces for reading.

08/14/2021

Exceptional staff, very clean and comfortable accommodations!

06/02/2021

Excellent hotel to have a quick short personal vacation with your family and friends adults and kids will have fun food everywhere is great accommodations excellent looking forward to stay another long weekend thank you Hyatt

05/08/2021

I attended a week-long conference at the Hyatt Regency Grand Cypress, and the accommodations and staff were at the Five-Star level.

09/16/2020

Beautiful landscaping, friendly staff, perfect accommodation.

03/11/2020

Hotel accommodations was superb, staff was excellent.

09/14/2021

Bicycle boats are not kept up and maintained nicely and our swim vests stunk horribly.

09/13/2021

Filthy, and run down best describes the cabanas.

09/13/2021

but they left the mold in the bathroom.

07/27/2021

Never received a call about the room and was never compensated for the disgusting room.

07/27/2021

The only problem was our mattress pad was not changed prior to our arrival and it had a horrible urine smell.

09/27/2021

They even have rock climbing, golf, lots of walking trails, and an amazing pool with caves.

09/17/2021

If you do not have a car they will drive you via golf cart to the entrance of the property.

09/03/2021

Such a great time with the bikes, mini golf.

09/03/2021

There is a lot of activity you can do on the resort, biking, canoeing, jogging trails, tennis and some golf.

09/02/2021

The hotel is still beautiful with plush greeneries and botanical flowers, and pools, lake activities, golf, tennis and jogging trails.

09/27/2021

This is one of the few places you have lots you can do that is included in your service charge.

09/24/2021

I'm not sure why I had to pay a resort fee.

09/21/2021

The hotel is a little overpriced, not presenting clearly at the check in the separation of resort fees and parking fees.

09/13/2021

Nothing premium here folks.

09/06/2021

A bit pricey

09/21/2021

They mistook my cards not enabling parking to them so I got stuck out of the parking lot for one day.

09/16/2021

though valet will not park your car if you are handicap, an issue that needs fixed.

09/13/2021

1. wasn't told about 25 dollar a day parking. 2.

08/30/2021

Only issue I experienced was that general parking is kinda far from the check-in and room floors.

08/14/2021

but no shuttles are available for the Disney parks (the shuttle only runs on the weekend for Disney springs and times are pretty restrictive), but we drove to Epcot and parked without issue.

09/28/2021

but were woken up early a few times with the cleaning people yelling up and down the halls to each other.. At one point they knocked on our door and then immediately came in the room before I could even stand up.

09/23/2021

The cleaning could be 100% better.

09/18/2021

However, housekeeping left opened shower gel and shampoo from former guests in the shower, there was no light housekeeping as promised by the front desk, and there were honey ants each morning at the bathroom sink.

09/13/2021

The rooms are not cleaned well.

09/11/2021

Our room was not cleaned properly either.

09/27/2021

Rooms at the Royal Pacific were comfortable and clean, helpful and friendly staff, we enjoyed the pool 3 nights out of our 5 night stay, water taxi was a great and efficient way to get to the theme parks (Studios and Islands).

09/27/2021

This hotel is worth it- very clean, nice size rooms.

09/26/2021

This hotel is beautifully designed and the rooms are clean and comfortable.

09/24/2021

Room and hotel was very clean and the staff was very helpful.

09/23/2021

The room was clean and the bathroom had been updated with the awesome walk-in shower.

09/27/2021

Proximity and benefits for Universal Parks were great!

09/23/2021

Undoubtably our favorite option when attending Universal.

09/23/2021

we have been coming to Universal since 2002.

09/20/2021

We've been staying onsite at the different universal hotels for the last 6 years and 2021 was our first time at the Royal Pacific Resort.

09/19/2021

We can't wait for our next trip to Universal as well as our next stay with Loews!

09/27/2021

I would eat at city walk over the resort any day.

09/23/2021

but the bus is convenient or it’s about a 10 minute walk to City Walk.

09/21/2021

The hotel was very clean and we loved how close it was to the parks and city walk.

09/18/2021

The perks alone at this hotel (unlimited fast pass at Universal and Islands, early park admission, dedicated park entrances for hotel guests, plus boat rides to City Walk) made it worth it to star here.

09/12/2021

You go thru screening to get into City Walk before getting on the boat or at the end of the walking path near Margaritaville.

09/27/2021

Rooms at the Royal Pacific were comfortable and clean, helpful and friendly staff, we enjoyed the pool 3 nights out of our 5 night stay, water taxi was a great and efficient way to get to the theme parks (Studios and Islands).

09/26/2021

You can either walk or take the water taxi which the kids absolutely loved.

09/26/2021

The water taxi was a huge convenience,

09/23/2021

Water taxi is cool, access to Parks is good too.

09/22/2021

I loved having the taxi boat option

04/29/2021

Awesome accommodations.

03/09/2021

it has been a very good experience with great customer service, cleanliness, grounds, restaurants, transportation, parking, and the room accommodations.

01/09/2021

My family stayed at Royal Pacific over New Years Weekend and the accommodations were perfect.

09/04/2020

Family loved the accommodations.

07/31/2020

It has always been my favorite oasis, and when I have not been able to get accommodations at the Royal Pacific, I have been known to change travel dates if at all possible to ensure my stay is here at my favorite spot.

09/29/2021

That she was given the power by the team to only offer a small rate reduction for an absolutely horrible RESORT stay.

09/23/2021

Drinks by the pool are expensive %18 mandatory tip, and very weak, my wife doesn't drink alcohol very often and she didn't get a buzz after drinking a couple of mixed drinks.

09/20/2021

The game room was open (have to pay for tokens to play though).

09/19/2021

In saying that, For the price, the food should’ve been better.

09/18/2021

We paid for a Club Level room.

09/27/2021

but the suite had an overpowering musty stench which was almost unbearable.

08/12/2021

There was also no cleaning supplies to clean up after ourselves (no broom, no dustpan, no sanitizer, no bleach, only items to wash dishes.

08/01/2021

It was disgusting. Old.

07/06/2021

They proceeded to spray febreeze around the room after acknowledging the smell.

06/30/2021

The smell in the lobby is mesmerizing, vacation in a bottle whatever it is.

09/11/2021

Very friendly staff, nice accommodations, great pool and amenities.

08/01/2021

Wonderful accommodations at a beautiful resort.

05/17/2021

It’s close to everything you could need and the accommodations are perfect!

05/14/2021

The accommodations were very clean and the room was well stocked with important items needed for the stay.

04/21/2021

Nice accommodations in line with other HCB resorts we have visited.

09/24/2021

Loved the layout of the resort and took advantage of both pool areas and activities.

09/16/2021

The pool area is nice

09/08/2021

Pool area was clean and well appointed.

08/22/2021

but I prefer a more exciting pool area for the kids.

08/12/2021

Amenities and pool areas were great, the kids enjoyed the pools.

06/25/2021

It is CLOSE to all of the parks we visited (Discovery Cove, Sea World and Aquatica).

06/17/2021

Across the street street from Seaworld with Aquatica and Discovery Cove right around the corner.

11/21/2019

We stayed here for 4 nights as it’s in walking distance to Sea World, Discovery Cove, and Aquatica.

10/22/2019

Free shuttle to Sea World and Aquatica.

10/12/2019

Transportation was free to sea world and aquatica.

08/26/2021

Not sure why we paid a premium for being in a hotel when we are taking out our own trash, reusing dirty wet towels, and ringing the front desk for toilet paper.

08/15/2021

I went in and was greeted by her and I told her what happened and it was denied so I showed the messages, phone log, and emails with confirmation numbers.

08/08/2021

Once when I was in the lobby complaining about wifi MEL took my phone looked at my connections and realized I was not on Hiltons Secure site she fixed it.

07/26/2021

No call by 4:30 so we figured we would go back.

07/17/2021

On multiple days we had trouble reaching staff by phone.

09/28/2021

Check in was seamless, room was clean and really nice.

09/16/2021

Orlando has plenty of hotels to stay in and this one for sure is falling short on customer service and cleanliness.

09/13/2021

Room was impeccably clean!

09/08/2021

Pool area was clean and well appointed.

09/06/2021

Our room was spotless and everything was in proper working order.

08/01/2021

Close to SeaWorld and many other attractions.

05/17/2021

So close to SeaWorld and only 10 -12 minutes to Disney.

05/04/2021

Very large room within walking distance of Sea World.

04/25/2021

We liked being so close to all of the Sea World properties.

04/16/2021

Great location near SeaWorld.