Transport to both theme parks is via the little boat to city walk.

Easy access to Universal City Walk and the Universal parks.

Great Location for all things Universal with the walk, Taxi Boat and Shuttle bus all very convenient to get you to City Walk and all the Parks.

The boat shuttles to and from the parks/ city walk to Loews Royal Pacific made everything so easy and quick.

Both options mean security is a lot easier to do than facing the bustle of City Walk each morning.

It was a 7 min walk to the city walk, self parking was easy, Valet guys were helpful and friendly.

Lot of possibilities to dine in or go to the city walk.

The boat to City Walk is really helpful and we also enjoyed the short walk on occasion.

Excellent location, just a short walk from City Walk and the Parks.

If you are into walking for exercise, there is a nice walking path from the hotel to City Walk and the Parks.

Just take a quick walk to city walk or you can take a boat or bus if there is rain.

We used the garden walkway to get to and from City Walk (and the parks) many times.

This resort is amazing, close to Islands of adventure, City walk and universal studios.

It’s an easy walk to city walk and the parks and the express passes are a MUST!

The location to the theme parks and city walk is a huge plus point of this hotel along with the major benefit of express passes for the attractions.

We loved thecoation as it was ose in proximity to Universal theme parks and city walk.

The location of this hotel allowed the feasibility to walk to Universal Studios, Island of Adventure and City Walk.

Beautiful hotel and smells amazing
Loved the water taxis to city walk
Hotel staff were all lovely
Food was reasonably priced- cheaper than city walk restaurants 
The Bula pool bar nachos are an absolute must- sorted me right out with a beer!!!

However, the cost of  hotel stay was pre paid via Booking.com, when I checked in they take card details for any additional cost, no issues,

Bust my credit limit and gave me a ton of pain with lack of credit and fines while on holiday.

We did not have any billing or check out issues.

We were charged for a rollaway bed we never ordered.

We hired a car for our 9 day stay and in hindsight didn’t need it for the time we were at Universal and probably should have just hired mid stay to save on the daily parking charge of approximately $30 per day.

There's no issue with them charging your credit card ASAP,

but I am taking the time to comment because if you charge that much for a rollaway, the process should not be this poorly executed.

Be warey and check your credit card bills carefully.

We were given two small bottles of water each night along with a post card.

A very nasty upsetting letter was placed under my door on Sunday, 8/6 stating my credit card payment had been declined.

Moved to a lower resort at the promise of a lower price (had to pack up within 10 minutes) and were charged full price for the replacement resort with much fewer ammenities.

Having said that, considering that the hotel charges $15 a day if you do want to request a microwave, couldn't they at least provide one or two community microwaves someone in the main building?

The bellhop services came to ask if we needed help after we had spent 5 mins getting all our bags out of the taxi and were rolling them into the lobby - felt a bit late to react
- no towels provided at the door when guests are caught in torrential downpour therefore floors all slippery and wet 
- room key provided on a card - seemed old compared to the magic band
- map provided of the hotel and parks seemed cheap, printed on pieces of paper from last year
- the featured area in the foyer containing fountains that should be the ‘wow’ factor when you first enter the lobby is a designated smoking area.

Also, we split the room cost between families and now we cannot get the billing correct.

After trying all day, we went back to the hotel to be told that it was not activated for non-residence as the charges may take longer to appear.

You’re charged $28 a day for self parking, and don’t expect a microwave in your room.

It was pretty awful, especially when we received our bill with a 18.25% service charge that was NOT the tip.

We were a group of 6 Harry Potter fans and were really excited about the trip.

Large groups should take advantage of those perks for sure.

My group of 11 and I were extremely satisfied with the service and activities.

The quick pass was also appreciated by those in my group who did visit Universal.

All my group had a fabulous time and it was a very easy to check-in and check-out.

People had just about finished their ice cream by the time the group of teens finished ordering their Starbucks.

We had grandparents in our group that preferred to take the water taxis and younger kids that always walked.

We were a large group of 8 ranging from ages 1-30 and booked a club suite with an attached room.

It says that a group up to 5 can comfortably stay in this room

We preordered a cabana  for two days to try and keep our group away and safe.

A special recognition to the staff of the 
Islands Dinner, they were very friendly and accommodating to the special dietary needs of a couple of people in our group.

The pool area is just right for our group which currently ranges from ages 10 to 50.

I can only sum our stay up with the words of one our group – “This was the best vacation I have had in decades!” – and we all agreed.

We were a group of lifelong friends (15 in total - 4 families) who live across the globe (UK, Cyprus and Australia).

We were a group of 8 people, 2 families in 2 rooms and we booked here to take advantage of the express pass which is valid for the day you check in and the day you check out (you can stay 1 night , check in really early and get 2 full days of express pass AND early entry).

We weren’t going wild, just a group of mid to late 40’s all together  for the first time in 2 years (families had travelled from Australia, Cyprus and 2 from the UK) and we wanted to spend time together in the evening and have a few beers.

As a large group we always stay Club Class, so to make use of the Club lounge after a day in the parks.

This makes it difficult when you have family or group members in different hotels.

The poolside staff were very friendly and courteous and very pleasant to my three small children who participated in several of the group activities.

Self parking is overpriced at 28 dollars a night to park in an open lot that is not close to the hotel.

What I liked :

- High quality beds
- Great conciergerie
- Many services provided
What I did not like :

- Too loud, poor room phonic isolation
- Food is overpriced
- Universal Express Pass doesn't apply for Volcano Bay
- Room theme is very poor and not adequate with the standard.

However, if you drive, there is a $29 per night parking fee.

While the hotel may seem expensive, it comes with UNLIMITED Universal Express Pass.

Had to pay nightly rental fee (which is taxed) for a microwave.

Not a great impression when the rollaways cost money and you are staying at a $400+/night hotel.

In my opinion, Holiday Inn Express has better rooms for $500 cheaper.

This is quite an expensive hotel (£362 for the night)

It was dirty and old, and smelled a little, and parking was overly expensive at $30/day,

For the price of the stay, that's too much of nickel-and-diming of guests.

but not the original assigned room or type I booked, reserved and paid for.

The shop in the lobby (Tuk Tuk I think it is called) has a limited range on offer and is very expensive (two bottled drinks and two bananas came to just under $12).

Work out area not a premium, half size the size of the Sapphire, not as clean and feels cramped.

but with a few really annoying flaws, which at this price is not really acceptable.

We found that super helpful we didn’t have to pay for water.

Disappointing considering the inflated prices.

The resort is beautiful, staff is excellent (especially Kellie F)the food is great and the convenience to the parks (water taxi) is perfect!

The boat service was so quick and the captains were friendly.

Hotel was so convenient the staff was great.

Hotel staff played dumb when brought to their attention.

The front desk staff was totally unhelpful.

Everything is run very efficient and employees seem to like their jobs.

We enjoyed our meal at Jakes and our waiter was friendly and attentive.

Can’t beat the express passes, garden path walk to the parks, quality of  food and drinks or pleasant staff.

Staff was friendly and the food was excellent.

Cornell at the front desk was our first into to the awesome service we would receive during our stay.

The luggage hold was also extremely helpful.

but good luck getting the refund in a timely manner.

the representative informed me the wait period had just changed.

Being so close to the parks and the water taxi is a great service never waiting  more than a few mins and fast passes to the park which are included really make it, we walked on to most rides with no q, kids loved it.

The pool was great, and so were the water taxis.

Taking the water taxi to the park was convenient.

The hotel is walking distance from Universal (10 mins) or you could catch the water taxi (easy to get on, also about 10 mins).

We used the water taxi and the walking path to get to and from the parks.

While both a shuttle and water taxi were available, we opted to walk down the beautiful path.

The water taxi is a quick convenient ride to the parks.

We had an amazing time and the water taxi to and from the hotel was very convenient.

You can walk to Universal in 5 mins or get the water taxi.

clean and neath hotel, close to park in walking distance or water taxi.

but the water taxi is a fun adventure you must do at least once.

Water taxi stop just beside the pool and bus service to Volcano Bay just a little further on.

The water Taxi to the parks were super convenient!

We used the water taxi everyday to get to the parks, very fast and convenient transportation.

Very close location to the parks and you can take the water taxi, shuttle bus or even walk to them!

Water taxi is a really nice way to get about,

We enjoy the boat taxis that take to the parks and City Walk as well as taking you back to the hotel when you are done having fun.

Tips for the theme parks and just general friendliness whenever we saw her!

Loews Royal Pacific is a beautiful resort just a short 5-10 minute walk from the Islands of Adventure theme park.

We had a good time visiting the Universal Theme Parks.

We were able to check-in well ahead of time in order to use fast passes in the Universal Studios theme parks.

We choose this hotel because of its proximity to the Universal theme parks and the City Walk area.

Definitely the best theme park hotel hotels we have stayed in

We didn't have to rent a car due to the close proximity to the theme parks and City Walk.

The resort was within short walking distance to  the theme park with a nice nature view.

The location was perfect, only a 7 minute walk to the theme parks and city walk.

Free express passes, early admission to the theme parks, and transportation 
made a $500 a night stay worth the money, especially when you take in consideration for the cost of express passes.

Everything was excellent from the arrival, check-in, staff, getting our theme park tickets and the location was perfect.

Friendliest Staff we have encountered ever, unlike the other theme park.

My wife and I had a great time at Universal theme parks.

You know you’re paying way over the odds when it comes to these huge theme parks and associated hotels

It was close to all of the Universal theme parks and City walk which was nice.

Loews Royal Pacific Resort

price

creditcard

city walk

taxi

theme park

Love that the water boats stay running so late, really helps after a tired day of walking at the park.

The boat captains transporting people to the parks were also personable and professional.

We were at the boat about 10 minutes to 7am and were able to get in the first boat.

Facilities wise the boat shuttle service to City Walk was efficient,

Boats to park make using an ECV wonderful.

There is a boat ride to universal city walk which takes 5 minutes, thus being able to quickly access the Universal Islands of Adventure and Universal Studios theme parks.

The restaurants are all good if a little pricy and the boat taxi to Universal was excellent.

I would definitely stay at a hotel with access to the boat.

Overall the hotel is mainly trading on the location which is a short and pleasant boat ride to universal studios.

The boat to the parks is lovely and a great way to go to and from the parks.

Amazing location being able to get the water boats straight from outside to universal parks.

The boats were seamless and such a pleasant way to traverse the parks.

One of the lovely water taxi trips had a fantastic boat ride with everyone singing YMCA on the boat which will forever be a fond memory for my sister and brother in law who got to enjoy that ride.

It is so easy to get to citywalk and parks, we choose to walk on a morning as we always have, especially when going to IOA as it takes 10 minutes from the boat dock and then catch the boat back after the parks.

The boat to City Walk allowed us to bypass the parking and security mess for regular guests and gave us a separate entrance to the event, which was very useful.

Pros:
- lovely spacious pool area
- extremely clean rooms and hotel
- boat service to universal
 - easy walk to volcano bay
- access to other universal hotels and pools
- new Dutch trading company service quick service till 11pm
- Alamo car hire desk in lobby
- daily housekeeping 
- friendly staff especially housekeeping who we could not fault

Improvements:
- few more shelves and towel rails needed in bath area
- room can feel cramped with a teen and 2 adults as there is no balcony -

If you're a family going to the Universal theme parks, Loews Sapphire Falls is pretty beautiful, clean, modern, and ideal, with lovely, modern rooms, baths, and grounds, including boats directly to the theme park.

but of all the hotels available with boat access to the parks, this was the lowest- end one.

The boat and/or walk to City Walk lovely.

Access to city walk was great if you like shopping and some food.

The water taxi's were ALWAYS there to take us back and forth to City Walk and Universal Parks.

The boat to Universal City Walk was very convenient.

One additional benefit of this resort is that you get the water taxi to Universal City Walk which starts early and runs late.

Quiet, clean, helpful and easy access to the parks and City Walk.

The water taxi to and from Universal's City walk was wonderful and unexpected!

The free water taxi to universal and city walks is fantastic and the boat staff and security are fun too.

They have the convenience of the dedicated walking path, shuttle, and water taxis to city walk.

Beautiful, moderate level resort with a price point beating anything the D offers. The pool area is well-themed, the lobby, restaurants, and lounges are inviting; and the water-taxi to City Walk makes for a very convenient and charming "commute."

The theme parks, city walk and volcano bay are a 10 minute walk away, or you can get the water taxi to city walk and the theme parks.

Super convenient water taxi that will take you directly to the parks and City Walk.

Beautiful walk (or leisurely boat ride) to City Walk or either of the Universal parks.

Very family friendly, clean and access to restaurants on the property and super convenient to have to water taxis to take you to and from City Walk and the parks.

The hotel is pretty, clean, and within walking distance to universal, volcano bay, and city walk.

The only enjoyable experience was the water taxi to the parks and city walk.

We really enjoyed the early park admission and easy, relaxing water taxi transportation to the theme parks and City Walk.

Charged in the hall, our ADA room with 2Q beds was effective for 2.

My only complaint is the extra $50/night charge for one of our sons.

Upon check in I was requested to provide a credit card to check in and have a $700 charge taken, as I do not have credit cards my debit card had to have a charge made to it.

Your hotel, unlike other competitors, charged us $15.98 to have a $6.00 bottle of cream my son needed / delivered from Amazon.

Check your bill as we were charged for the water we hadn't had - quickly rectified by reception.

We did decide that we missed having a balcony though the view over the shuttle boats always had something happening.. Poor in-room internet and even charged for it in the 'business centre'
We relied on the Amatista cookhouse for our evening meals

I'm sure it states somewhere in small print that this charge is required,

Needless to say I was charged more than what was initially quoted and when I called to dispute the charges I was told that due to the fact that I didn’t have a email showing those “quoted charges” I basically didn’t a fight and the charges will remain.

Thrown out with wet clothing due to a Universal employee’s (several employees as a matter of fact) poor communication and then charged full price for another night’s stay at a lesser resort with fewer amenities on our anniversary trip.

but that's probably why I was charged after I left now that I think about it.

We had to use them on the last day as our flight back to the UK was late and the charges for a late check out was extortionate.

I told him that none of the 4 cards were working.

Note there is a separate charge for the parking ($26 per day for self parking).

Again it took threatening to call a locksmith and charge them for the cost before they even asked what the keys looked like and found them.

I was advised once I was checked out, it would just come off the card that we added to our account on check in.

but we maxed out our credit card anyway so we can finally stay at Sapphire Falls!

There is No excuse for incorrect billing 2 stays in a row, this was my go to hotel,

but I missed where it said that you would be charged almost $40 a night for it.

The refreshments are very expensive anyway so with the service charge added it is a shock to the system!

We were also given a $100 hotel credit which was not honored.

Wonderful
Option for business meetings and groups as well.

I'm blessed to be part of the team..2023 NRP Group Rocks.. Florida beaches are beautiful aka white sand :)..I enjoyed myself

We had a party of 10 with all ages and catered for all age groups!

I stayed as part of a conference where we had two nights as part of a group booking.

We were a group of 9 people - first time visiting Universal,  and everyone was thrilled, with just a few caveats.

Everyone in my group mentioned how they really liked and enjoyed the hotel.

The full size refrigerator and microwave in the kitchen were amazing to have for the needs of my group.

I think if you are a family or a group that wants to get the most out of the fun universal has to offer…the pools, the parks, city walk…etc and sleep/relaxation isn’t your main priority then you will have a fantastic time.

Our group cannot wait to return to this resort.

The Strong Water Tavern was very accommodating to our large group and the bar staff became like close friends after two short days.

Since we did not stay overnight this visit, the staff we did encounter included the lobby greeter (Ace), the entire bell and concierge team, and a wonderful group at the delicious Amatista Cookhouse restaurant.

Was able to get an early check in which really helped out our group we traveled with.

The privacy we had with a group was great.

Ultimately, he got him to calm down and even got free s’more kits for our whole group.

Although it was too cool for us to enjoy it most of the days the activities group provides little to of free stuff to do at the pool.

We had a nine person group and used one of the suites as a communal area.

The beds were roomy and comfy, the complimentary WiFi worked well, and things were generally quiet other than the occasional group of loud people in the hall.

The suite is perfect for small groups and comfortable when it was just my agency manager and me.

However, you’re not paying premier prices either…

Now let me say this, cheaper does not always mean cheap.

I booked the hotel through the website and paid more than I would have if I booked with Expedia.

A family of 4 should be the same price regardless of age.

The cheaper hotels had the best benifits.It should have been some benefit for paying more than the other 3 hotels that occupy that same that entrance.

This unfortunately cost us dearly on our time in the parks as my children were unable to get back to sleep for sometime on each occasion.

Mandatory 20% service fee at Strong Water Tavern.

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