The one real positive was the breakfast and the staff who made the omelettes.

The positive was the location was good and the breakfast convenient.

Very comfortable place to stay very clean very good and helpful people no issue on my stay I recommend this place to stay is a safe environment breakfast was excellent what I can say if I was amaze on my stay there

We were disappointed to find that Happy hour and breakfast AND the on site restaurant are only available Monday-Thursday.

The made to order omlettes are fast and tasty.

Complimentary breakfast and evening happy hours are nice features

The managers reception was wonderful & the breakfast was delicious!

Great breakfast managers reception drinks were good.

Complementary breakfast is excellent and the evening reception during week days .

Have stayed at several different locations in the Laredo,TX area this is the nicest property in the area location,quality ,rooms ,service the breakfast, has a great restaurant , very nice area to enjoy a evening beverage.

Full breakfast is included and the wait staff are super attentive.

Oh yes and the free made to order breakfast just can’t be beat.

Complementary breakfast buffet with an Omelet station is awesome, not your typical continental breakfast.

Only could imagine the mold building on the baseboards.

According to the front desk staff smoking cigarettes is welcome regardless of the no smoking policy.

Small bad odor bad service overall really bad the odor was terrible system was down , had to wait two hours to check in , I was overcharged , they accommodated me a suite because of the situation , and ended up charging me full price smh 🤦‍♂️

Hilton Laredo is an extremely run down, dirty and smelly Facility.

When I walked into the restroom it smelled so bad in there.

Room smelled little I paid little over $2400.00 for 7 days  the place needs Improvement.

Rooms smell so much like “old” cigarette.

7)  One morning woke up with a headache and an aweful smell in the room.

Couch had some sort of burn mark (looks liked cigarette burn).

The room smelled strange and the water got cut off the second day right after we all went swimming and were suppose to shower n head to my sisters wedding and water was shut off for 2hours and we missed the church.

The room was dirty, the sheets were stained, the room smelled terrible, the manager just told us to wait for the next day.

There was a musty odor when I first walked in

Do they not use bleach when washing them?

Room smell like cigarettes could not get a new room had to walk over to Homewood suites to get a nice clean room.

They charged me for smoking fee and o do not even smoke at this time still disputing charges and it had not been resolved .

Smoke alarm went off in the morning momentarily

The smell was so overwhelming and unpleasant that it is the only thing I associate with this hotel.

Embassy Suites by Hilton Laredo

smell

Free parking

Free High Speed Internet (WiFi)

Pool

But the best that the hotel have is Mr. Ricardo Barrera thanks to Mr. Barrera we enjoy the best breakfast in our life eating in a hotel!

And I also like that the breakfast is included l.

The check-in, housekeeping, and breakfast staff were courteous and friendly.

Good hotel, great location, great value, good happy hour and breakfast and very service oriented staff.

Good breakfast choices and the Happy hour was pretty good also.

Hotel breakfast was great, with a great variety and not your typical continental type breakfast.

Every time I stay here I always have such a great experience everything is always clean breakfast is great different options the pool is always clean and the check in and check out process is very quick

The hotel was clean and inviting, staff were friendly and efficient, room was comfortable and the happy hour/ breakfast was amazing.

I had the potato and Eggs the one day and it was very good.

The breakfast area was cute and the waffles were really good.

The entire staff is great I would like to give a big thumbs up to chef Ricardo he always greets us with a great smile and is always ready to go the extra mile to make sure we enjoy our breakfast this hotel location Is great

I was at La Quinta Laredo Airport for business and had a great stay Front desk welcomed with me with a big smile, my room was extra clean, and breakfast was delicious.

Thank you for adding real cinnamon sticks to the oatmeal- it really made my day.

The breakfast gentleman is super nice and accomadating to guests.

but we really enjoyed the Breakfast Bar area!!

A very enjoyable stay with a evening social hour (snacks) and a complimentary breakfast that had plenty of healthy options.

Breakfast is perfect with lots of items to choose from. .

Rooms are clean and comfortable, breakfast is one of a kind, not just your normal "microwaved" type of breakfast foods.

I was really impressed with the breakfast and happy hour food.

Also that same night the room next door to mine 133 were playing loud music and singing out loud.

Unfortunately, this otherwise very nice hotel suffers from being across the parking lot from a bar that plays loud music with their doors and patio open until 2 am.

Stayed at this location for a wedding and was woken up with loud banging of the walls with workers yelling “ey guey” across the hall.

The only "downside" to this hotel is that the walls are quite thin, and any door slamming or loud TV, laughter or talk is easily heard.

This time I have to say that they were barking and disturbed staff when I had gone out to a party with friends there.

Early in the morning, two doors down a person bangs on the door so loud it was probably heard down to the second floor.

But a little after 1:00 a.m., I was woken by music blasting from the nightclub behind the hotel.

We requested a room change after the first night, and staff was quick to respond (the adjoining room had some rowdy guests).

Like seriously people have to smell too very up early to work, have some consideration for other guests

I can't believe that they put us in a room that had just been painted and smelled as such.

Bathroom not completely clean, room smell like smoke.

Only only thing I can say that wasnt perfect was that the hot tub outside had cigarette buds and alot of leaves.

Aside from having breakfast taco fixing with no tortillas and the room smelling like cheap perfume the stay was adequate to fulfill my need to have a place to sleep.

but fortunately didn't;  what a filthy dump!)

The room didn't smell like cigarette smoke.

but was set straight when I smelled REAL breakfast being cooked.

For example, we want to a brand new HEB grocery store which was awesome, and then on our last day we stopped by another store on the older part of town, and it was disgusting!

hotel needs work the doors are beat up lots of dings every where, if u coming from out of town and are looking to hit up some bars try hals its less than a mile away stay away from suite 21 in the back of the hotel, there is also some good food in the palenque grill in the front and a smoke shop and liquor store walking distance

but room did not smell like pet which has a good thing.

Probably the most noticeable thing about this hotel is the cleanliness of the place and the lack of any off-smelling odors anywhere.

The overall set is a bit dated in the rooms and some sloppy paint on the walls,

You have to use extension cords or string together two or three multi-port outlet power strips from the wall socket to have enough outlets available for your various devices.

The rooms have light green walls with red accent walls.

La Quinta Inn & Suites by Wyndham Laredo Airport

party

wall

There were ants in the room around the sink and stove top area.

Shower is miserable- low flow shower head with no pressure.

The cracks and crevices in the bathroom were dark, dirty and filled with gunk.

The sink in my bathroom area was clogged and not draining.

The hotel is kind of outdated(mostly the rugs and bathroom)

The restroom does not flush waste down, the AC was not working properly and it just looked bad.

Housekeeping did a very job, no vacuuming the carpets, leaving no shampoo and no toilette paper.

Wall paper is peeling badly in the bathroom, AC was VERY loud and the Iron was broken.

- Grout in the shower moldy 
- Room musty initially

not that one either.." until I was given a room with a clogged sink.

Also didn’t provide any shampoo or soap.

Solid shower pressure and temperature, check!

If your gold or diamond don’t expect additional amenities, you have to request or speak to manager.

I did not get to enjoy or partake on any of the hotel amenities

The caulking in the bathroom was cracked and separated.

In 5 days the a/c broke, the toilet broke, I had internet problems, the two night shift staffers were great-

Later when I wen to take a shower, the new room shower had a huge dirty stain in the middle.

although the door to the shower and the shower stall door were too close together when open.

Also the tiles in the bathroom were broken and coming up.

As well the breakfast in the morning is amazing!

The room was really clean, the breakfast was great.

The hotel offers complimentary breakfast and it is a disappointing experience.

The breakfast included hot eggs as well as continental breakfast.

There was a good selection of breakfast items.

The complimentary breakfast had many items to choose from.

Always very helpful and pleasant, from the management and front desk to house keeping and the breakfast and evening social staff, everyone here has been great.

The staff is wonderful, the complimentary evening buffet is always good, and the pool is a great way to end my work day.

The hotel is near a mall and dining and provides free breakfast and happy hour.

I have visited the homewood suites before and I always have a  excellent   Stay  staff is always very helpful at the hotel looks in good condition and clean breakfast  it’s hot and the very satisfying  every time I’m in Laredo  I look forward for my stay at the Homewood suites  pool area has been freshly renovated and looks really nice

Great complimentary breakfast options and the staff was very helpful and friendly.

We like the breakfast and the complementary snacks and drinks pm are great.

Wonderful staff, a pristine, well-kept room, and abundant breakfast are always welcome.

I chose this hotel because: A) Hilton, B) Breakfast included.

Also beside the breakfast there is an evening social, with wine and beer.

Walking down hallways with wallpaper hanging off walls and fixtures not attached to the walls and smells of  chemicals.

They don’t clean the rooms, breakfast is terrible, and the hallways always smell like trash.

All the rugs in the hallway are dirty with stains and even the halls smell!

The elevator is not near the lobby, you have to walk down a hallway to get to it, and there is a slight incline.

but carpet in stairs and hallways are dirty and smell of mold.

Also, the hallways and elevator have no a/c so those areas are blazing hot.

The carpet in lobby and halls was badly stained.

I waited for about 5 mins in a hot hallway and had to call again for the keys to be brought up.

though the hallways were needing just a tad bit ;)ok f tlc.

The hotel was under renovation so the halls were cluttered with drywall and dust.

They must have known there was some problem because they had a fan running in the hallway.

We were on the first floor, which was fine until a high school sports team started running up and down the hallway at midnight on the floor above us.

My only concern was that in the hall outside our room smells like gasoline or petroleum, it was terrible!

The lobby and hallway carpets were dirty from construction and appeared to have not been cleaned for some time.

Frodge was nasty and could use a wah with some stainless steel cleaner.

The housekeeping is inconsistent and undependable.

Finally both the maid and morning clerk that room has been smelling bad and was out of order that no one could stay in that room.

The room was in decay from obvious lack of consistent cleaning over time to the point that it makes one wonder whether staff even changes the bed sheets after every guest leaves.

but sent housekeeping in after approaching them twice.

No one cleaned our room on the first day after check in ???

The front desk associate let me hold on while she got housekeeping to check the room, where they found the keys.

The only objection was it smelled like weed or the carpet needed to be cleaned.

but this is not how good housekeeping service should operate, especially at a Hilton..Yes, the hotel had all day to clean my room, I left very early and arrived at the hotel after 5pm, to undone rooms.

When I returned - 10 hrs later - still not cleaned and was never cleaned during my 2 day stay.

Housekeeping didn't change the bedding in the two weeks I was there.

I left a note for housekeeping asking for those things to be fixed.

About 10 minutes before check-out time, as we were carrying our bags to our vehicle outside, housekeeping went into the room even after we told them we were not ready.

Juanita in the housekeeping department always checking if I need something and offering her services.

Housekeeping was hit and miss on replacing thrcoffee and condiments, such as the creamer.

but filthy with leaves and debris and the color of the water was dark green.

The sink in the kitchen is still clogged and doesn’t drain.

but the night clerk said there are no more rooms and the smell will go away.

wait, not that one,  that one has a sewage problem, nope.

If you don't mind a filthy room that reeks of cigarettes this is the place for you.

Had mold on walls in bathroom - requested it be cleaned with bleach while I was out for business.

but the bad smell in the restroom and black mold on the ceiling was a huge turn off for me.

The 3rd floor rooms smell like an ash tray.

UGH mold in around the tub, ok I’m out of here.

Must check shower in room mine was moldy and somewhat disgusting.

The drain plug was not hooked in and when I pulled it out, it was pretty nasty looking.

The watery, nasty powdered eggs are some of the worst breakfasts I've had in a hotel.

Homewood Suites by Hilton Laredo at Mall del Norte

bathroom

hall

housekeeper

There are only 2 clothes washers and one has been broken for months- $2 per unit.

Well I’m still not that much of a Marriott fan

The vent below me in the back seat was blowing out air so hot that it felt like it was burning my feet!

I am sure that they changed the HVAC grills for I stopped staying at this hotel for the air conditioning would hit you right in the face when you were sleeping, now at least in the room we stayed, the grill is pointing towards the kitchen, much more confortable.

The front lobby had no AC, and was generally uncomfortable to use (check-in as well as breakfasts) since the outdoor temps were 105 during our stay.

The air condition is extremely loud in these units, sometimes the phones do not work.

To be fair, it's Laredo, which I was NOT a fan of.

I could still hear some noises from ventilation shafts outside the hotel if the aircon was switched off.

The breakfast was adequate and I found this property met and in some cases exceeded the standards of what you’d expect when selecting a hotel in this category.

Cheryl was very accommodating in the mornings for breakfast.

Cheryl took great care of us for breakfast and for the Thursday evening meals.

She took the initiative to welcome me to weekly social events hosted at the hotel and to breakfast each morning.

The breakfast bar managed by Cheryl was literally the best thing about our stay in Laredo.

The food, service, amenities, and staff were excellent - kudos to the women working breakfast buffet.

The facility is clean, the breakfast was delicious.

The free breakfast is delicious and the cook Cheryl even added some of her own homemade banana bread for guests to enjoy, it was great.

Cheryl and the kitchen staff always go above and beyond with the breakfast and Luisa did a great job at keeping my room pristine.

Her attitude and energy was enjoyable to watch during breakfast service.

The breakfast is good and everytime I walk by someone who's working, they take the time to say hello and wish me a great day.

Cheryl and Jamie with breakfast are fabulous. They have a nice variety at breakfast and even make eggs with actual eggs :)

From the perfectly cooked eggs and crispy bacon in the morning to the delectable snacks and appetizers at social hour, Cheryl always ensures that everyone's taste buds are satisfied.

The hotel is very clean on Thursdays There’s a nice dinner and a gourmet breakfast every morning the rooms are very roomy.

The biggest highlight of getting to stay here for me is the breakfast.

🍻👍 true troopers as they had been on duty since breakfast.

Cheryl makes a delicious breakfast for us and is super friendly also.

Cberly makes q great breakfast and is always happy to see us in the mornings.

The only drawback was the refrigerator in the room was loud.

So it's 1130 pm and kids are running around pool, adults drinking and it's just loud.

The only bad thing is that i was hosted in a room for "special" needs.

We were there on a Friday night and the noise was a bit loud on the backside of the hotel with Friday night activities in the surrounding area

The only thing that was a bit annoying was the loud noise of the aircondition in the room and even outside the room.

I guess the surrounding Laredo area is booming at the moment with oil so the area is filled with people who work in the oilfields.

but when I arrived at the Residence Inn ti only pick up my keys, they asked me to do the regular check in, asking for my ID, my credit card, phone number, etc.

She finally said would you like me to call Jesus the GM.

I insisted that they NOT call someone in on their day off,

Ask to check the room before you stay there and check the bed, shower and phones.

I checked out the next day and drove about 3 miles away before I realized I had left my phone charger in the room.

She quickly offered gauze, a bandage, and antiseptic wipe plus the name, address & phone number of a minor emergency clinic should that be needed.

Tonight for example, I've had to call the front desk 2 times about telling them to shut up.

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