The atmosphere within the whole hotel is extremely  friendly and staff can not do enough to make the whole stay brilliant.

The pool and the surrounding garden areas are excellent, the beach is fantastic, all the staff are nice & friendly, the food is good and we love using The Club arrangements.

All the staff were friendly and efficient and very well led by Jan who is very visible.

The employees are all the time extremally friendly and helpful.

Friendly staff, great colonial atmosphere, excellent rooms with club lounge.

Myself experiencing C. the second time - no changes since 2016. very friendly staf, good breakfast, food @ Coast, especially Hagi!

Friendly staff, beautiful surroundings, great food and the chance to play golf everyday if you so wish.

The staff are wonderful and very friendly and like to have a good time.

The management and staff were great, very professional very friendly and caring for the visitors.

The staff are friendly, and the management team are visibly around the resort.

I have a great appreciation for the colonial style of this Hotel, the romantic location, the friendly stuff and a particular quality of food and wines.

Excellent accommodation, incredibly friendly and accommodating staff.

In the most positive way possible nothing has changed over the years: making the guests feel very welcome, offering service to the highest of standards, in a colonial style hotel setting with its beautiful gardens and lots of space!

The hotel has character and history with extensive gardens set right on the beach.

We would like to point out three things: the friendliness from the amazing staff, the delicious food and drinks and the wonderful garden.

The gardens also connect directly to Hua Hin's beach, so you can seamlessly go from room, to pool, to beach.

The hotel has a historic relaxed colonial atmosphere with acres of wonderful gardens backing onto a white sand beach.

The plantation style of the hotel, set in huge, tropical gardens, beautifully maintained, with  immediate access to a sandy beach, make it a quite unique hotel in Thailand.

No need to rush for a bed by the pool as there are several pools in the gardens and hundreds of beds.

The Hotel with its 19th Century Charme and magnificent gardens greets you warmly.

This resort has not changed and offers total and complete relaxation in wonderful gardens.

Highs are the feeling of space, lovely high ceilings, large rooms, great food, and beautiful gardens, carefully maintained.

Our room (307) had a large well furnished terrace with far reaching views over the gardens and the sea.

This hotel has a great character about it , no doubt from its long history - the gardens are immaculate and service was good throughout.

Hi all we have stayed at the Centara many times over years, even before the garden wing was built, when it was called the Sofitel.over the years we have gotten to know a lot of the staff who have helped us have some great holidays with family an friends.

The garden is incredible - we enjoyed it every day.

The beautiful gardens and the hotel being right on the beach just enhanced the experience.

Loved the classic ambiance of this 100-year old resort, with impeccable extensive gardens and animal-shaped trees.

Beautiful colonial-style buildings, expansive and extremely well-manicured gardens, relaxing vibe, friendly staff and great value.

Once you enter the vast hotel grounds you are transported into an oasis of tranquility surrounded by topiary and beautifully manicured hedging full of flowers.

but step outside the grounds and you are in the centre of a vibrant town.

The grounds were extremely pretty and you rarely noticed anyone else walking around by the villas.

Our particular favourite is Suan Bua, which is slightly offset from the main hotel grounds.

The attention to detail and quality of service is superb here and there is so much space in the grounds to relax in.

The hotel grounds are very impressive with a great deal of topiary which are well maintained.

The grounds are beautifully manicured and maintained.

This is a truly wonderful hotel, set in immaculately kept grounds, the grand structure of the hotel sits gracefully in an unrivalled location in the heart of Hua Hin.

Amazing grounds, beautiful colonial style buildings, super friendly staff, 4 swimming pools, great rooms (stayed in a family pool room this time)… heaven on earth for families, young and old

The grounds are extensive and well maintained and are large enough to provide the peace and tranquillity that make for a relaxing holiday, and it's location close to town means that finding great places to eat is easy to do.

The facilities, grounds and location are perfect,

Beautiful, accommodation, grounds are stunning, food, staff, facilities perfect.

The hotel grounds are vast and the map you are given on arrival is handy to stop you getting lost.

Once again, our home for a fabulous stay in Hua Hin

This hotel from the outside is just stunning, the grounds, it’s colonial style 
, it’s grandeur and it’s location are just magnificent.

The hotel and its ground are really impressive , with a beach front location and it is surprisingly very big.

The immaculate grounds go down to a lovely stretch of beach and there is a snack bar serving cocktails and other drinks.

The property and grounds are all well maintained and very clean like a Disneyland of SE Asia which of course does not exist.

If you appreciate beautiful buildings and grounds you will love Centara Hua Hin, where simply walking around the property and the manicured gardens is pleasurable, especially if you like taking photographs.

The grounds are beautifully maintained and presented and I just love it!

The grounds are beautifully maintained and there`s a very relaxed vibe throughout the hotel.

Old hotel which needs total refurbishment and poor English communication of the staff.

TV, Wifi and electronic connectability poor.

but due to poor health we had four this trip.

but unfortunately their efforts stand in the shade of the many poor performers trying their best but lacking supervision this unfortunately becomes very clear at the breakfast restaurants every morning where a few staff are trying their very best to get it to work but with a supervisor around things would feel so much relaxed.

The food is not top and the breakfast has a lot of minuses: not much healthy food, poor fruits, a lot of sweet food.

Their TV channel selection is rather poor with respect to English-language channels.

Overall are poor 
If you are Thais note!!!

breakfast poor from the previous time  or qulity low compare with other Centara hotel.

but again service poor and some meals not available, Coast we found good except for the Surf & Turf which we found a bit restrictive.

The poor gentleman trying to sunbath next to them refused.

 we spent 3 nights in this hotel having made a mistake of booking a poor hotel 2 miles away.

Unfortunately my poor planning had us arriving from Bangkok on a bank holiday weekend and the traffic was bad.

In our room the king size bed was just a few smaller beds pushed together, very poor for a hotel of this price and quality.

We found drinks to be a little expensive, partly caused by the poor exchange rate at the moment

but selling your top rooms at full price with on going building works and then lying about the length of time it will be on going is very poor.

Not taken to club room to be booked in as promised for the 2nd time 
Selection of food quite poor .

It's a lottery, you can get a good or poor villa.

(Similar thing already happened with another Centara in Chiang Mai awarding points for business) Shocking customer loyalty and very poor management.

Our first impression wasn't too good, as the reception staff did not show us around the hotel (a big area) leaving us to figure out where we should go before our room was ready.Their English was quite poor and difficult to understand.

The smell of the frangipani trees wafted up toward our room daily creating a spa like atmosphere.

When we went to see it the smell was awful.

the four-poster outdoor cabana was full of water and had to be cleaned on arrival as it was mouldy.

The smell in the rooms only disappears after a few days when housekeeping has helped out.

I am cigar smoker and gentlemen smoking cigars are hardly tolerated in front of the Elephant bar while sleeveless shirt and flip flops seem to be ok.

I did not like the room so much, bit outdated with lots of dark wood with strong smell of wood polish

The bed is damp
The aircon is too loud to sleep.

Nobody is nice, horrible service, the room smelled like trash and the food was HORRIBLE!

Second reason not five star is that they do not have dedicated wings for none smokers.

Ham: ultra low quality, shining and even somewhat wet certainly because of chemicals.

We had a few problems during our visit, starting with a damp room

Not only were we given a horribly musty room with the wrong configuration, the front desk supervisor showing us our room( Fae) suggested she was giving us an upgrade, when in fact, it was the same category we had booked.

No skewer, no napkin just handed over dripping staff fingers to guests hands. Disgusting!

however thankfully only had for one day didn’t feel it was worth the money you got bed turn down with scent on your pillow, a la Carte breakfast, lunch, afternoon tea and pre dinner canopies with 30% discount on drinks.

however every night in the night in our room I got woken up by the smell of sewerage.

Also there was an unpleasant smell in the bathroom which I was really put off centara network

Bed had an odour and made me think that the bed had not been changed when the last guest departed.

Added bonus was the volleyball victory over the Centara staff……better luck next year guys!

My advice is if you have a problem then let the team know, I guarantee that they will do their best to give you a good outcome, and resolve any issues you may have.

The staff are incredible a big shout out to the team in the Club thank you, Aida, Tuk, Kean and the lovely smiley Beam.

When you add great food and service in the bars and restaurants and lovely staff in all areas, its really hard to fault it.

Senior management continually interacting with guests day and night - very impressive.

The whole team, led by GM Jan, always manages to satisfy the needs of the guests in the best possible way

The regular greeting we receive from the staff is “welcome to your second home”

The level of care and attention to detail which characterises this hotel is truly exceptional, which leads to outstanding standards in all aspects of the hotel.

As always, an excellent hotel with an excellent staff.

However, it is the staff that set this hotel apart, the service is personal and attentive.

Thanks to all the wonderful staff for looking after us!

The Thai restaurant located at the same area as the villas club area was very nice, quality food, ultra friendly staff.

The choice and quality of the Thai food in this particular restaurant, added to its tranquil setting, makes it the one restaurant to which we regularly return.

That was amazing and now I can cooking authentic Red and Green curries along with jasmine rice and pad Thai!! !

Breakfasts were good with plenty of choice and we ate at the Thai ( excellent) and the Beach bar/ restaurant ( called Coast ) which was also good - particularly at lunch times.

At the breakfast everybody can find a great selection: Western, Thai, Chinese … This was so delicious!

Courteous, professional staff, great food (especially Thai cuisine at the Suen Bua restaurant) and entertainment at the Coast Bar & Restaurant and the Elephant Bar make this resort a regular for my diary

Its colonial feel inspired by Thai royalty is the perfect retreat.

Very good to maintain building in Thai Stye.

It is a low rise expansive property with a colonial railway style mixed with Thai art and theme.

but with comfortable rooms; excellent staff with typically friendly Thai service; good food and wonderful pool choices for all age groups.

It was a great day trip, in a very comfortable minibus, we saw many interesting temples and learned about Thai culture in a fun way!

We tried the Suan Bua Thai restaurant and the Coast restaurant and the Thai massage - recommended!

Rooms are decorated in a colonial style with Thai influences.

This hotel has everything you need from gift shop full of beautiful Thai craft items, highly rated restaurants with buffet nights and promotions, great bar with live music, 4 swimming pools with access to the beach and a relaxing spa.

Stay at Centara Grand Hua Hin, a world-class Thai brand.

Close by the hotel are a range of restaurants too, and the pier restaurant is a must for anyone who loves seafood Thai style.

There are many great restaurants to choice from, Coast at the beach, the beautiful Railway restaurant, Japanese Hagi, and Thai Suan Bua.

Especially the uncle's staff who dress in Thai clothes who take care of the car in front of the hotel.

The customer service is beyond compare and everywhere we went, we were greeted with smiles and the Thai traditional greetings.

Centara Grand Beach Resort & Villas Hua Hin

poor

smell

garden

grounds

thai restaurant

I love this resort, the adult pool is nice, the food is good, and the service is great!

Activities here There are both children's and adults' items.

There are an abundance of swimming pools, one mixed for adults and children, and one for adults only, plus lagoons that wind their way right around the resort.

The adult pool was so relaxing and quiet!

But best of all was the adult pool allowing those unencumbered by children to have a peaceful read, swim & beer.

Also pool areas are nice and clean and we really liked the fact that there is also separated pool area only for adults because we were without kids.

but its also nice for adults (who need a holiday too) to have a little sanctuary where they can enjoy a peaceful and relaxing time.

The staff is very attentive and welcoming, the hotel is near the beach and has multiple pools as well for kids and adults.

There are both a family ppol and an adult pool, in addition to the immediate access to the beach (which is soft, clean, and private).

Hotel area is amazing, great services at the adult pool.Quiet and good for relaxing, Khun Yo-yo is an excellent service, always attentive to every single guest who is coming.

The recreational areas were delightful, with attention given to separate children’s and adult swimming pools.

The pool area is huge and got a separate adult pool.

A special mention to Housekeeping of rooms 3205 and 3206, Milk by the adult pool and a lovely lady on the concierge desk who looked after us very well and made our stay even more enjoyable.

Thankfully, there was also an adult only pool which was just perfect for us grownups!!

There is an adult pool too which is beautiful with excellent service from the staff setting up your pool beds upon arrival and keeping you hydrated with ice water while you are there.

Sent an request for room suitable for 2 adults and 2 kids, what we got was one room with 2 single bed and baby cot.

Our days started at the adult pool for normally around 4 hours the staff at the pool were amazing and always had our Sun beds made up and always ensured we had plenty of ice water given the heat of the days.

There were two pools - family and adult only, which was nice.

I especially enjoyed reading and lounging at the adults only pool.

And the most extraordinary thing is the exceptionally friendly and helpful staff.

Reception staffs and all other staffs that we met are friendly.

Super location, very clean
Excellent und very friendly complementary daily Yoga classes, Thai Chi, Thai boxing dance classes from  Jeeja, Ant and Arm at fitness Marriott.

Staff were friendly (shout out to Yo who was fun and helped with some swimming pointers for my son).

The people so friendly , the food was great , the rooms were clean and comfortable and the Manager was very helpful at all times, her name isRojjana., love her ……….. And we will be back again soon……🥰

It was very kind and friendly staff, for taking care of me during my stay, thank you once again!

Beach access was a plus, and the friendly staff made the stay even better.

We were treated liked VVIPs, and everyone was helpful and friendly.

Always friendly and no task seems too much trouble.

special mention for Ms. Bi Bi and Ms. Kaew as they were super friendly and made sure everything was just right for me.

Furthermore, hotel staff are extremely friendly, attentive and caring towards my family which made it extremely memorable.

This place is literally heaven, the rooms ,the food , the beach ,really every thing in that place is more than wonderful , the staff is so friendly , you just need to stay all day at the hotel and not go out for any reason .

All the staff loved the child and were friendly.

Great 2 breakfast outlets, many great restaurant and most importantly ‘very friendly staffs’

I would like to compliment the good service, give good advice, cute, friendly YoYo is diligent and takes care very well.

Friendly staff, hospitable, swimming pool, very good staff.

Hats off to all the staff who are always friendly, attentive and work quickly and wonderfully to make sure your needs are met and you have a great experience.

There are a lot of facilities for children, which is why the hotel also attracts many families with children.

From the moment we checked in, kids were treated to complimentary cotton candy, slushies and ice lollies, All staff would go out of their way to help us which was commendable.

Sending treats for children, quality of shower head, bed comfort
- location is quite near the most popular mall in town

Cons- ant problem.

I just check in today in  December 2023, they demand us to pay for additonal payment for my daughter.

The kids club is welcoming and attentive to the children.

My youngest son injured his feet at the pool and Jay from Health and safety team (wearing black polo shirt uniform), he has been excellent provided first aid for my son and he followed up every day to cleaned the wound and changed the bandage  for him.

The kids loved the complimentary popsicles and cotton candy.

The hotel goes well beyond great for handicapped and older guests and also provides a super experience for children.

I come here with my family, have a children, its perfect for all.

There are many swimming and play areas for kids to enjoy

The staff are also wonderful - they remember you and even tracked me down one day to tel me about a kids activity.

The first aid staffs are promply help and be very nice to a little kid with special balloon.

He provide the prompt response and give the useful advice to my my little niece after she got a small incident.

Rojjana offered valuable career advice that she can discuss with her daughter.

My 15 month old daugther loved the free kids club.

- Supportive management to aggressive verbal violation- I was rudely scolded by the rude guest that accused me about jumping the queue for EV charging without evidence and I left my car with the staffs.

If you are not embarrassed by the crowds of locals with children filling the hotel by almost 90-100 percent on weekends, queues for breakfast, noise and din, lack of loyalty to status guests AND lack of hospitality to holders of Russian passports, then you might even like it.

(Usually need to queue and wait for awhile after 9am,

For us it was hard to understand why they gave such a lousy room for the first night…
What I do not appreciate neither is an eye-rolling chef when you do not follow his advise… that happened in the restaurant Amber where you have to queue for breakfast in the mornings because there is obviously not enough staff to clean and prepare the tables…
There is no ice water at the pool-side.

Famous hotel so be prepared for a long queue for checking in and out.

The staff with clipboard managing the queue, merely adds names to the bottom of the list (in my case I was #7 or 8 in queue).

A queue of over 25 people sat outside waiting to get in to eat.

There was no social distancing at all and we have been waiting to be seated for hours ( arriving at 8.30am).

however there are quite a number of queue.

Thing good: 
Room with double Bed so comfortable 

Thing not good:
Long queue for checkin, checkout and breakfast.

Waiting in the queue for breakfast due to social distancing was not as an issue - as the breakfast buffet was out of this world!

The only slight downside is the queue for breakfast, we were OK as we got there at 7am

As the number of tables have been reduced, we still see guests queuing for breakfast at 11 AM.

This hotel should note that it is for family with children only and should expect to queue for one hour for breakfast if you want to eat at 8:00 am, terrible!

Buffet breakfast is served in two locations, unfortunately capacity is not adequate so during the weekend the guests queued at the entrance for almost half an hour.

-  Long queues to get a table for breakfast.

but seats are not enough since many guests need to queue up for breakfast.

On the other hand, for a breakfast buffet room , there is a lot of people and a long queue to wait.

One of the 3 rooms wasn’t ready at 3 pm and by 4 pm I noticed it was still waiting to be serviced (adjoining room).

but it was busier so there usually was some queuing for tables.

We stayed in this beautiful resort for a week with my family, and the most special thing about the resort was the staff.

Would like to say personal at marriott that very nice and helpful.Me and my family get the best help ,when we asking for something .We always got the answer.

All staff greeted and wished me which was touching.

The hotel staff are welcoming in traditional Thai style, with a smile.

The staff here are lovely and provide good service.

I met a male employee, Mr. Yo, who took care of me and my girlfriend very well.

Everything about it is beautiful, from the interior to the highly professional staff.

I was very impressed with the food and service very nice with Khun Atom Manager Restaurant at Amber Restaurant, especially breakfast.

I would like to think the hotel staff were honest.

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