- Supportive management to aggressive verbal violation- I was rudely scolded by the rude guest that accused me about jumping the queue for EV charging without evidence and I left my car with the staffs.

If you are not embarrassed by the crowds of locals with children filling the hotel by almost 90-100 percent on weekends, queues for breakfast, noise and din, lack of loyalty to status guests AND lack of hospitality to holders of Russian passports, then you might even like it.

(Usually need to queue and wait for awhile after 9am,

For us it was hard to understand why they gave such a lousy room for the first night…
What I do not appreciate neither is an eye-rolling chef when you do not follow his advise… that happened in the restaurant Amber where you have to queue for breakfast in the mornings because there is obviously not enough staff to clean and prepare the tables…
There is no ice water at the pool-side.

Famous hotel so be prepared for a long queue for checking in and out.

The staff with clipboard managing the queue, merely adds names to the bottom of the list (in my case I was #7 or 8 in queue).

A queue of over 25 people sat outside waiting to get in to eat.

There was no social distancing at all and we have been waiting to be seated for hours ( arriving at 8.30am).

however there are quite a number of queue.

Thing good: 
Room with double Bed so comfortable 

Thing not good:
Long queue for checkin, checkout and breakfast.

Waiting in the queue for breakfast due to social distancing was not as an issue - as the breakfast buffet was out of this world!

The only slight downside is the queue for breakfast, we were OK as we got there at 7am

As the number of tables have been reduced, we still see guests queuing for breakfast at 11 AM.

This hotel should note that it is for family with children only and should expect to queue for one hour for breakfast if you want to eat at 8:00 am, terrible!

Buffet breakfast is served in two locations, unfortunately capacity is not adequate so during the weekend the guests queued at the entrance for almost half an hour.

-  Long queues to get a table for breakfast.

but seats are not enough since many guests need to queue up for breakfast.

On the other hand, for a breakfast buffet room , there is a lot of people and a long queue to wait.

One of the 3 rooms wasn’t ready at 3 pm and by 4 pm I noticed it was still waiting to be serviced (adjoining room).

but it was busier so there usually was some queuing for tables.

The atmosphere is very good, the rooms are clean, look neat, and the service staff take good care of them.

The people so friendly , the food was great , the rooms were clean and comfortable and the Manager was very helpful at all times, her name isRojjana., love her ……….. And we will be back again soon……🥰

Good food, breakfast and dinner

Clean room with super comfy pillows and blanket

Good atmosphere, beautiful view, clean rooms, views next to the pool, like it very much.

Excellent services, relaxing vibes, clean room.

Room was clean, quiet and comfortable, will return.

Furthermore, the impeccable cleanliness of both the rooms and public spaces deserves mention.

Room was kept tidy and food was good too.

The room was spotless clean from arrival to departure.

Nice, comfortable and perfectly clean rooms.

Sparkling clean rooms, grounds, pools and restrooms.

The Hua Hin Marriott provided clean rooms, a nice swimming pool, and a varied and delicious breakfast.

This hotel has so nice and clean rooms, the breakfast buffet is very big and delicious, beautiful and clean pools, delicious food and the staff is superfriendly and nice.

Clean room and new facilities, staff is very friendly (khun Jay) and helpful.

Hua Hin Marriott Resort & Spa

queue

Free parking

Free High Speed Internet (WiFi)

Pool

Very poor leadership is in place at this establishment.

Sadlly  not wiling to pay 5,100 baht and recieve such poor standard especially as Mr. Henieke himself joined a promotion to say that Anantara was ready to welcome back guests.

Very limited selection, very few warm options apart egg-based options (no curries etc), not much fruit available, very poor selection of salads or antipasti, no smoothies or freshly pressed juice.

Staff unnecessarily told us of why the problem arose (poor communication & handling between third party & marketing/management) -

Service was poor once they obtained info on us not wanting to pay the high prices to dine or drink in the hotel.

Food was poor, cold pizza and pasta and a price of 300 Bart would be too much.

My only slight complaint is that the lighting in the rooms is poor, so again it’s great for a romantic evening in bed,

We did eat at the Rim Ram Thai restaurant one evening, which was very poor quality and quantity was a complete joke.

If it comes all the way from the main kitchen - it's cold and poor quality.

poor to describe otherwise.assistant manager after haggling offered one meal on the house as compensation.!

but it was a big deception, our waiter said it's not possible to have a table we requested before and for him it's the same to be on the back as well, service is very poor for a 5 star resort.

Stronger  light would be  appreciated in the bathroom .All Kind of food in the restaurants is fresh and  taste great.Wifi connection is poor.

but the Thai Restaurant was very poor and not great service.

There is also this guy who brings his horse and just stand in the middle of the beach that is about 20 meters long, so you can not avoid being around poor animal and poop that it produces.

Service good some days service bad other days, cocktail ingredients vary from bar to bar even though they are namex the same, beach side bar service poor and remote call

Late check out process waiting for too long and poor conceige service.

This happened right before our eyes and when the poor staff noticed we saw what he was doing, he sheepishly walked away.

All in all, a very poor arrival experience which set the mood of my first and only night.

Every staff I met are nice and polite.The room is clean and relax.

I heard about this Anantara for long time ago and I just had a chance to stay, room clean and very quiet.

Peaceful and serene setting and spotless rooms in beautiful grounds.

The rooms are clean and the staff is very frindly.

The room clean and fresh smell , quality linen ,pillow , mattress help me to quality sleep i was so impress 
Strongly recommend to stay

Gam at the lagoon pool and Tor from housing keeping who kept out room clean and lovely throughout our stay.

And the room was very clean and good aroma smell.

Good food and fruits, good service, very clean room, friendly staff, good sleep, and value for money.

Nice gym/fitness
Friendly and helpfull staff
Good breakfast and good variety of restaurants
Very nice and clean rooms

The rooms were very clean and also the whole hotel in general.

The rooms are clean with all the top quality supplies.

Beautiful resort located in the middle of large green nature with plants and trees
staff very friendly and helpful rooms clean and well maintained.The breakfast is great!

The courteous staff, the clean rooms with aromatic aromas, the greatest breakfast in Hua Hin, and the peaceful beach haven't changed.

We stayed at the Anantara Hua Hin for ten nights as a family of four we had two deluxe garden view rooms which we’re both kept immaculate by the housekeeping department.

Anantara Hua Hin Resort

poor

Unless you prefer an asien breakfast the selection is rather poor and when things run out it can take days to be refilled.

but Tired rooms poor breakfast nothing hot and needs a total refurbishment staff friendly  but everything closed at 9pm better hotels along the beach hyatt etc STAY CLEAR would not be returning worst Hilton Stayed

A poor selection of alcohol in the evening with below par standard spirits and cocktails.

Needs refurbishing ,breakfast very poor little choice and never hot, rooms dated worst Hilton ever stayed staff friendly and helpful

but as everywhere:very hard to understand any of their poor English. .

i asked to speak to expat manager standing watching breakfast operation team member spoke to him and pointed in my direction he disappeared never to be seen again magic management Trick before le disappeared he used the words crazy bitch seen it before are the guest supposed to be entertained by this attitude summing up the hotel poor service poor attitude poorly managed

Needless to say, Hilton Hua Hin was far overpriced for the poor service and outdated room.

I find this an evidence for poor management and care for customers.

Everything feels very money saving- lack of toiletries in the rooms, a poor breakfast buffet with lack of choice and cheap options.

The shower is very poor for a quality hotel and the look and feel of the room is very dated.

It’s a shame that I have to write a poor review for a premises that I have been revisiting.

O
Breakfast was poor quality almost nothing to eat.

Down side the Hilton seafood night very poor over priced

I’m disappointed with poor service-minded front staff (which I dealt with a number of them) who were unhelpful and neglecting.

and make the hotel more like poor impression of a localised version of Hilton.

but the feed was very poor quality, definitely not HD.

but this stay has made up for the poor ones.

but hearing all day and night gets very irritating.

but why make the hallways look like a hospital/clinic; the hallways are also very, very noisy thanks to the materials chosen.

It was luxury to hear the sound of the waves & witness the sunrise.

but no noise from neighbors on either wall.

Took a while for us to realise where the sound was coming from and more time to work out how to turn it down or off.

Rooms old, air con noisy and internet very bad.

however, I ran into a few issues too many (with room extension/lounge access, loud noise/poor soundproofing from neighbours).

This made both areas very noisy and not at all relaxing, which was really disappointing.

breakfast was crazy food all over the floor noise clearing of tables, someone clearing tables with three in heels clear old lady from office helping our is this really helping????

If you are looking for quiet and romance it may depend on your timing.

Other then wondering when I will hear a snap followed by the sirens of ambulance, I just sat there along with a few guests, absorbing the mellow orange of the rising sun.

It was like the water pressure was too low for the cold or hot water to properly mix to a constant degree of warm water.

Unfortunately during my stay there was a noise problem from guests next doors have been drinking all night.

Sadly the new room was not the end of the noise.

and now during the reno it’s well managed and no noise issues.

The room we stayed in was dated and needed maintenance- the power outlet had come off the wall and we could hear the toilet flush and shower in the next room.

It's a total relaxing town not alot of noise music etc.

The room is always clean and tidy in the morning.

To be honest, very reasonable price and the location is very convenience, the room was clean and tidy.

The hotel give you free water every day and clean the room until it is spotless.

I got the an upgraded room that very clean and comfortable.

Highlights were lovely clean rooms, courteous staff, fabulous pool.

My family and I have a good experience during stay with clean room, nice concierge, good breakfast.

Breakfast is amazing, rooms are spotless and the team in the Exec Lounge fantastic.

The room was very clean and guaranteed cleanliness by sticker at the door frame.

I believe there are 2 of Khun Noi who always paid very well  attention to make sure our rooms are clean and tidy.

Hilton Hua Hin Resort & Spa

quietness

Free internet

Old hotel which needs total refurbishment and poor English communication of the staff.

TV, Wifi and electronic connectability poor.

but due to poor health we had four this trip.

but unfortunately their efforts stand in the shade of the many poor performers trying their best but lacking supervision this unfortunately becomes very clear at the breakfast restaurants every morning where a few staff are trying their very best to get it to work but with a supervisor around things would feel so much relaxed.

The food is not top and the breakfast has a lot of minuses: not much healthy food, poor fruits, a lot of sweet food.

Their TV channel selection is rather poor with respect to English-language channels.

Overall are poor 
If you are Thais note!!!

breakfast poor from the previous time  or qulity low compare with other Centara hotel.

but again service poor and some meals not available, Coast we found good except for the Surf & Turf which we found a bit restrictive.

The poor gentleman trying to sunbath next to them refused.

we spent 3 nights in this hotel having made a mistake of booking a poor hotel 2 miles away.

Unfortunately my poor planning had us arriving from Bangkok on a bank holiday weekend and the traffic was bad.

In our room the king size bed was just a few smaller beds pushed together, very poor for a hotel of this price and quality.

We found drinks to be a little expensive, partly caused by the poor exchange rate at the moment

but selling your top rooms at full price with on going building works and then lying about the length of time it will be on going is very poor.

Not taken to club room to be booked in as promised for the 2nd time 
Selection of food quite poor .

It's a lottery, you can get a good or poor villa.

(Similar thing already happened with another Centara in Chiang Mai awarding points for business) Shocking customer loyalty and very poor management.

Our first impression wasn't too good, as the reception staff did not show us around the hotel (a big area) leaving us to figure out where we should go before our room was ready.Their English was quite poor and difficult to understand.

Slight let down on the club, this seemed to be under staffed at times and when there were staff other than the assistant manager the service was poor.

The room was spotlessly clean, as is the entire hotel.

The villa room was clean and well presented and the private pool made it perfect.

Every day the friendly service came and cleaned the rooms.

Rooms are immaculate and breakfast buffets are so enjoyable on the outdoor patio.

The room was clean and spacious, it made for a lovely stay.

Rooms are very clean and air condition run very good.

The rooms are decorated in a colonial style in fitting with the resort, the rooms are kept spotlessly clean by the maids and the complementary water replaced when required.

Our room was kept spotless with a nice big shower and even a bath.

Rooms spotless
Breakfast was great, plenty of choice and so fresh 
Coast restaurant perfect for lunch and dinner.

being right on the beach, great facilities and spacious clean rooms it was the perfect get away.

Good facilities, room is clean and comfortable.

The rooms was spotless, the staff as always excellent and so pleasant to deal with, the food delicious.

Exelent stays, clean room and family friendly, Exelent stays, clean room and family frieExelent stays, clean room and family friendlyndly Exelent stays, clean room and family friendly,Exelent stays, clean room and family friendly, Exelent stays, clean room and family friendly

location is very beautiful and the room is clean.

The smell of the frangipani trees wafted up toward our room daily creating a spa like atmosphere.

When we went to see it the smell was awful.

the four-poster outdoor cabana was full of water and had to be cleaned on arrival as it was mouldy.

The smell in the rooms only disappears after a few days when housekeeping has helped out.

I am cigar smoker and gentlemen smoking cigars are hardly tolerated in front of the Elephant bar while sleeveless shirt and flip flops seem to be ok.

I did not like the room so much, bit outdated with lots of dark wood with strong smell of wood polish

The bed is damp
The aircon is too loud to sleep.

Nobody is nice, horrible service, the room smelled like trash and the food was HORRIBLE!

Second reason not five star is that they do not have dedicated wings for none smokers.

Ham: ultra low quality, shining and even somewhat wet certainly because of chemicals.

We had a few problems during our visit, starting with a damp room

Not only were we given a horribly musty room with the wrong configuration, the front desk supervisor showing us our room( Fae) suggested she was giving us an upgrade, when in fact, it was the same category we had booked.

No skewer, no napkin just handed over dripping staff fingers to guests hands. Disgusting!

however thankfully only had for one day didn’t feel it was worth the money you got bed turn down with scent on your pillow, a la Carte breakfast, lunch, afternoon tea and pre dinner canopies with 30% discount on drinks.

however every night in the night in our room I got woken up by the smell of sewerage.

Centara Grand Beach Resort & Villas Hua Hin

smell

It's a little touch of paradise in a very busy little seaside town.

The staff walk around the bar with their heads down as they are too busy to serve you.

The pool was busy yet felt sufficiently private and “exclusive”.

Instead we found the hotel was very busy and full of traffic.

During a very busy shift (full-house) on a weekend breakfast , the guest in front of me at the juice bar poured the last drop of the cold pressed juice and I thought "oh bummer".

Before saying that it is caused by a busy restaurant.

although the hotel was busy, the pool wasn’t.

Breakfast very busy of course and the loud kids running around wasnt the best,

Drinks took a long time even when it was empty if it was busy then orders were either wrong or took way too long.

The 1st thing the reception said was.. 'No we cannot do as we are so busy on Fri. ' When I pointed out to her that tomorrow is Thurs and you only have 20% occupancy, she shamefully aggreged to my requested which I did not take it anyway.

Pool was busy in the evening with guests taking photos thus if you need a discreet moment or reading privacy please be prepared.

At breakfast service was very poor; all 3 days it was very difficult to get coffee and I had to ask/remind them what I have ordered.

but the front desk staff had such poor English that I don’t think they understood what I was hoping to do.

Signage to Building A was pretty poor - followed the path into the bathroom areas!

but the funnel inside including service are so poor, lack of service mind since manager until general waiters/waitress.

The rooms are clean, modern, and spacious.

The room is very clean, tidy and very modern with a bright yellow color and the housekeepers (Jubjib and A) have a great service mind!

The room was clean and all facilities have been well arranged and maintained

From the friendly welcome and team, surprise upgrade and immaculate room it’s hard to really decide what the best part of the stay was.

Suitable for chilling, slow life, clean rooms is good, The restaurant are many seats to choose.

We met a Nice, Polite, and Service-minded cleaning staff (his name is Big, he is in-charge of the villa no.24) who gave us the great experience (having super clean and tidy room) every time we get back at out villa.

Comfort place, good vibe, clean room, good breakfast and , nice staffs from F&B and house keeping dep.

All excellent, the staff are friendly services are perfect room so clean bed so comfortable , foods facilities gym Atmosphere and serenity in the hotel.

I came back the spa twice during my stay because of them (big applause to housekeeping for my neat room).

The rooms were kept very clean with a comfy bed.

Keeping the beach clean is as important as keeping a hotel room clean.

Fantastic hotel

Very comfortable and clean rooms, great food with exceptionally friendly service.

The room is very clean and nice smell like it should.

The rooms were immaculate and fresh and clean.

Room was clean and spacious, surprises amenities cake with kind words.

Dec, 25, 2023

Dec, 24, 2023

Dec, 7, 2023

Dec, 1, 2023

Jul, 29, 2023

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Nov, 7, 2023

Aug, 21, 2023

Jan, 5, 2024

Dec, 18, 2023

Jan, 18, 2018

Oct, 30, 2017

Oct, 30, 2015

Aug, 17, 2015