From Steven the GM to Sara the Front desk manager to executives like Kerry who manages the club lounge to all my friends on the club floor as well as the rest of the familiar faces and friends that I have gained have not only met my expectations

Club lounge Susie, Creamer, Alisa, Bella, Rohit, thanks for my mornning Special Juice and eggs, Thanks to lobby and concierges team Joy, Rose, Vicky, Sky, Carter and Warrior.

But the staff in the club lounge sets it apart.

A special thanks to Sammy and the team in the club lounge.

Really excellent and recommended to visit this hotel 

Special attention for the Club Lounge of this hotel.

If you get the opportunity to go to the club lounge you will be looked after by Susie, Creamer, Alisa, Bella and Rohit and they do a fantastic job.

I do like the rooms and when ever you have the chance to stay here , don’t miss the Club Lounge.

One of the best club lounges in China, personalized service from the ladies of the club lounge.

Club lounge is a good place to start and end your day with decent food choices and beverages.

If needed the club lounge is a great place for business meetings.

I stayed in the club lounge area and well worth the price increase.

The evening set up at the Club Lounge is excellent.

As a repeating customer we where upgraded to an executive style suit and allowed to use the Sheraton club lounge.

Especially the club lounge,  every time when I went to club lounge , the staff there made me like in my home, they knew what I like to eat and drink, they always provide the most fast and considerate service.

We particularly like the team at the club lounge especially Mary who will take time off to ask about our stay .

The air condition in room seems not response quickly, so I felt really hot in the room and get cold in the next morning.

Only downfall is the breakfast still needs to be brought up-to international standard 
I was mostly cold ice cold

The bacon was rock hard, all of the hot food not fresh and was stone cold!

I then ordered coffee it was stone cold, I asked for a hot coffee this was also cold, it appeared they where poring the coffee in advance and leaving it on the counter waiting for someone to ask for coffee.

I only chose the meat from the refrigerated area (just sliced and cold).

My colleague and I made up 50% of the diners and the place was cold and uninviting.

rooms are always cold (which is hard to find in China) and clean.

Thanks to the very cold weather, the rooms were cold on arrival - and note that putting the fan on 3 turns it off, fan on 1 is the top setting - watch out!

Alicia, in the executive lounge, is also a cause of great excitement for my sons.

I use the Executive Lounge based on status and they really go over and above to make your visit a good one.

The Executive Lounge on the top floor is run by a very warm and professional team and I was not missing anything there.

I have no doubt that this is the best executive lounge of any hotel that I have stayed.

I am so surprised and satisfied on the service and supplies in the Sheraton Ningbo hotel executive lounge.

This credit has to go to Susie, the manager at the executive lounge, who has led and developed a very smart team.

One thing I found odd was not having the ability to make your own cocktails in the evening, which is standard in most executive lounges,

The executive lounge exclusively for business travelers had a wonderful breakfast with asian and western choices.

The executive lounge on the 30th floor is outstanding.

I recommend upgrading your room so you have access to the executive lounge - the extra service (check in/check out) is nice and the food and view (if you get a clear day) are definitely worth it..  on  a final note - in the past the Sheraton offered free bus service between their Shanghai and Ningbo hotels provided you stay a night in each hotel.. not sure if this service is still offered

As always, the executive lounge staff were excellent. Recommended!

The people are very nice and accommodating, especially the lounge staffs at 32nd floor.

All the ladies at the lounge remember each person's favourite things.

Customer service is top notch..The Club Lounge Staff so welcoming and accommodating all needs.

For a business travelers, a good executive lounge is very helpful to ease the daily living.

The Lounge staff are exceptionally amazing.

From check in thru checkout; from concierge, to bellhops, to front desk,  to lounge staff, to chambermaids,  all friendly, helpful, cooperative, attentive,  to guests needs in all areas.

It is a fantastic hotel and wonderful staff, particularly the Club Lounge folks who always make me feel at home when I am in Ningbo!

As well the executive lounge staff at the hotel were outstanding.

I’ve just finished half month travel from Hawaii, compared with the poor service in Hawaii SPG hotel, Ningbo Sheraton is like paradise, warm greetings as always, make you feel great every mins, when you step inside the hotel, the doorman of concierge desk, the reception girl & boy, the club lounge ladys, the house keeper, everyone is just perfect, friendly, they make me feel like back home, frogot the jet lag .

Lounge staff were helpful in arranging for train ticket and offering car service to train station.

let me first say that this hotel is a little bit outdated.

aside of this the rooms need refurbishments.

While the Sheraton Ningbo is in much need of a remodel, the staff go over and beyond to make up for the property's short comings and wear.

but the location, and the lack of updates continues to work against it.

The toilets has some outdated equipment and upgrading these will add a huge value.

Unfortunately, it's showing the signs of years of wear and tear and in need of some redecoration and refurbishment.

That the Sheraton (or whoever makes such decisions) believes it totally unnecessary to ever make renovations or at least the occasional decoration / restaurant / menu upgrade is astounding an suggests that the clientele rarely stay there more than two nights in a row and so don't have time to notice how lousy this place has gotten.

although they are undergoing some minor constructions which didn't bother us even a bit.

The room was clean and spacious with well maintained room facilities.

Room cleanliness was fantastic with Aunties knowing where I like to put my stuffs.

The rooms are clean and comfortable with a great view of the city.

The hotel room was very clean with an amazing view of of the city.

Clean room, nice club service, perfect food, everything is good as normal.

Hotel is in good location with great hospitality, very professional arrangement, rooms are clean and cozy.

The room was clean and well stocked with everything needed.I enjoyed my stay here immensely.

Great hotel with Great service, the rooms are very clean, WiFi works perfect and the location of the hotel is very good also.

The room is always clean and the staff are always welcoming.

Restaurants are fantastic and rooms are clean with nice deco.

Clean room, comfy beds and they have one of the fluffiest towels.

Spacy and clean rooms with TV, WiFi, very comfortable beds.

The rooms are very clean, the service on point too.

Room very clean and big with a great room service.

But that’s it , I was really disappointed in this hotel the lobby is not really a nice welcoming area , there was a strange smell in the corridor to my room and the view from the window of my Deluxe  executive room was awful .

Only down side  (for me) is that they do allow smoking.

This hotel is old -  the hallway has food odor and carpet is very old.

Oh, and don't even bother with smoking or nonsmoking preferences outside your bedroom.

Not sure if the smell was just from the room itself

I had a non smoking room and it had a slight smell.

The huge lobby does get smelly and quite cold in winter, as I think the fumes from outside get in, making the breakfast/buffet dinner area not only cold,

If you want a non smoking room you need to specify this.

Sheraton Ningbo Hotel

smell

renovation

cold

lounge staff

club lounge

executive lounge

BTW, I stayed at Block A (main building), not sure what Block B of the hotel is.

View not great as there is a lot of building work happening outside currently.

Taken into account that this part of the hotel is not a high rise building and the rooms are the most expensive ones, I had difficulties to understand that the windows are totally filthy with dust.

but thought it was a pretty normal better end hotel - there was nothing special about the location, building or services.

There are two buildings and several lifts.

They even delivered us milk and chinese dessert for supper.

Try the lotus Chinese Restaurant and suspend your Western sensibilities for the evening.

Breakfast was the normal buffet style with a choice of western or Chinese cuisine and was more than adequate for one's needs.

One bonus is that it's opposite a Din Tai Fong (great, clean Chinese food & amazing dumplings).

Breakfast icludes European food as well as Chinese.

Breakfast was superb, All what you could wish for, The Chinese restaurant was excellent and also The 
bar and The swimmingpool were very nice to visit.

Never been treated like Wyndham treated, welcoming with hot towel n tea handed, quick check in processed, another welcome greeted by our floor mate, showed to your room, and then the floor nannie came to attended at your services, night tonic was arranged to serve!

I have never had such wonderful service from a Motel before.Hot towel and a cup of tea on arrival,someone waiting outside your room to help you settle you in.The breakfast was wonderful.Western as well as Chinese food on offer.Bar service was great.

Coffee machine in reception, great bakery with very low prices.

However I was very pleased that they provide warm milk to my room before bed time.

Great service fast check in , hot towel and hot tea while check in.

Wonderful service as soon as you walk in, hot towel and hot tea while you check in.

They serve you a hot towel and tea at check-in and check-out.

but the front-desk staff was all smiles, they brought in a cup of tea and fresh towelet.

butler service, tea at check in and check out, excellent breakfast buffet, large room, very comfortable bed and real non-smoking rooms!

Yeah, the warm milk delivered before bed time helps you sleep.

but the staff who brought us there had only 2 cups of welcoming tea
- The porridge/dessert that came at night was for 2 persons only.

They offer you tea on arrival and I have a

The lobby holds a nice bakery / coffee corner

The breakfast was excellent and, unusual for China, the coffee was actually drinkable.

Warm towels are handed out to refresh with and even some tea served while you sign up.

From the hot towel at reception, the cup of tea or the slippers ready to wear when you get in your room, you will be very impressed.

The service is excellent, nice and clean rooms, personal that always trying to help.

room very clean and spacious, Always great meals, Service very helpful, speaking english :) Recommnad it to everybody

They are very good at trying make the service more personal and welcoming and all staff will say hello 

Having  a welcome note from the staff on he floor was a nice touch

Rooms were clean and nice standard

i was there for two nights and I was happy with my stay , room was so clean and professional , staff were friendly .

Room was clean and well prepared for me and for my nice staying.

My room was clean, well appointed and spacious.

She was really helpful in guiding us for the breakfast and other stuff.

The hotel team was very impressive and more than ready to help.

The exec lounge/business centre were very helpful when assistance was needed.

The room and facilities were excellent and the staff were even better.

It's near most of the interesting places in the city such as Shopping centers, Bell Tower and other restaurants.

Hope you find this review helpful 

Dominic

I would like to thank Wyndham Grand Royal Plaza staff "Olivia Halim" "Sunny" "Ella" for making my stay an unforgettable experience.

All of this with a language barrier.The staff bent over backwoods to help us.

For this kind of service to happen, the hotel must have a first class and very active manager. The room was very nice and clean, the breakfast (included in our case) very rich (!)

The staff are the nicest bunch you will find i any hotel.

Staff were exceptionally friendly, service was super good.

The hotel itself in the most part was excellent, the pavilion lounge and staff were particularly good as was the breakfast buffet, never seen so much choice.

Good hotel with good facilities, staffs were friendly and fluent in English.

The staff are friendly and helpful and do their best to converse with you in English or to find someone who can.

They had a wonderful stay at your hotel and I want to express my sincere gratitude to all your staffs especially Ms. Margaret Yin, who helped them from beginning to the end.

The check-in was handled in a very professional manner and the staff spoke excellent English.

Wyndham Grand Plaza Royale Ningbo

building

chinese restaurant

staff

coffee

Its impossible to work in the room during daytime since they turing off (or very low) Air Con.

Unfortunately the heating was broken and no alternative offered so 15 degrees in the room for the whole stay

The Air Conditioning was down -- which would not have been a problem except for a particularly hot November.

I think when we arrived we were informed that the aircon may not work.

but doesn’t say anything about the lack of heating!

Experiencing no heating isn’t very funny here at the end of November,

Had a problem with my room because the hotel air conditioner is under repair.

24+ degrees in my room and the AC wouldn't kick on, just heat.

Moved to another room which by the way air con was 21c.

Hotel locates near NingBo Airport, 30 mins driving from airport to the hotel.

even though the hotel sent me email asking if I wished airport pick up!

I arranged for the hotel car to pick me up at the airport

Located in central Ningbo and only 60RMB from the airport for a taxi!

The car service from the airport was on time.

Highly recomended 
Near to the airport and everything is close by the hotel.

I would stay here again if travelling to the airport the next day for one main reason, the food available on the room service menu was mostly western and was tasty.

The rooms look like they've been used a lot -- carpets are worn --

The rooms are looking their age, the carpets worn and wallpaper bubbling.

People at reception speak hardly English, carpet of rooms are absolutely disgusting (and I tried so many of them in a few stay), breakfast is Chinese, no service, you need to help yourself at the coffee machine and clean your table unless you are ready to wait for ages !!

Very friendly personal Personal @ club lounge.

Excellent service by Tammy And Xavier 
from club lounge.

Reception check in was fine, staying in Club Lounge rooms .. all good.

Very strange as there is buffet breakfast serving with same "risks"  as the lounge..

Used to be great, now average to poor

The restaurant is mediocre at best with poor varieties of food.

The English of the staff was also extremely poor.

rooms are very clean and well maintained,

Bed is always as comfortable as usual and the whole room is very tidy.

The room was very clean, modern and large.

Unlike many other international hotels in 2nd tier cities in China this one offers decent service, a good breakfast and clean rooms.

Had a wonderful stay (for the 4th year in a row), the rooms are very clean, a subway line will be established near the hotel (which would greatly enhance the feasibility of transportation within Ningbo), the entirety of the staff are very helpful and would do their best to facilitate your travels, such as Mr. Michael.

The hotel is next to Wanda Plaza with all kinds of entertainments.

James' kind service was very satisfactory.

I appreciate your whole staff and I could not be happier with your hotel.

The staff here are fantastic and the service is superb.

The staff were very helpful the rooms were well appointed

So long as they can resolve these technical difficulties, we would stay there again, as the courteous and professional staff were a joy.

He is very helpful, knowledgeable and attentive.

And the service at reception and the Concierge are just so quick to attend to your needs.

He graciously offered me a free hotel ride tomorrow to the train station.

but dark, 

-pro- very convinient, James from concierge very friendly ,everyone says hi to you when the see you, breakfast was fine.

staff is friendly and always tried to help if you are in need of anything.

A few days in region with work and have to say the hotel was great and did exactly what was required and did what it said on the tin we are food fro  the buffet and this was very good also .the staff were all very helpful.

but Accor hotels normally have staff that can communicate in all languages.

In Xi'an I'd to waiting patiently for the breakfast buffet to open, like Christmas morning, as a child.

Chief concierge James is always friendly and helpful.

Excellent Food
Fantasitc Service 
Humble Staff
Strongly recommended 
Sofitel Ningbo 👍👍
Provide Vegetarian food on request
Staff Ms. Sylvia is exceptionally talented and caring !

The bed allowed good sleeping and the bath was very accommodating.

Sofitel Ningbo

poor

carpet

airport

The Novotel Ningbo East is near these landmarks: Tianyi Library, Tianyi Square, Ningbo Museum, Tiantong Temple, Ningbo Wulong Pond, Asoka Temple, Ningbo HarborLand Park, Ningbo Zoo, Ningbo Drum Tower Complex, Baoguo Temple, Jiufeng Mountain, Beilun, Ningbo Jinshawanshoulie Vacation Village, Nantang Old Street, Jiangbei Catholic Church, Ningbo Jiulong Lake, Ningbo Cicheng Ancient Town Site, Liangzhu Culture Park, Zoumatang Ancient Village, Ningbo Mosque, Ningbo Chenghuang Temple, Southern Song Stone Park, Zhaobao Mountain, Wanda Plaza (yinzhou), Zheng Seventeen Rooms, Tianfeng Pagoda, China Port Museum, Tianning Pagoda of Ningbo, Ningbo Hanling Old Street, Tiantong National Forest Park, Ningbo Dongqianhu Stone Forest, HePing BeiLu ShangMao Jie, Ningbo Fantawild Oriental Heritage, Cicheng Ancient Buildings, Beilun Harbor, Purple Bamboo Forest, Ningbo Chunxiao Yangsha Mountain, Ningbo Zhenhaikou Coastal Site, Ningbo Lianghuang Mountain, Yunding Mountain, Yongfeng Warehouse Site, Ningbo Zhenhai Building, Ningbo City Gallery, Qianye Hall of Ningbo, Ningbo Science Exploration Center, Jintang Island, Qinqiao Park, Ningbo Baibusongcui Scenic Resort, Ningbo Guanzong Temple, Ningbo Old Bund, Zhejiang great wall Shopping Mall (Haishu Mirage), Ningbo Yanqing Temple, Ningbo Ludao Park, Nova Party Factory, Tianhou Palace, Ningbo Garment Museum, Yuehu Park (Moon Lake Park), Ningbo University, Ningbo E-Rider, Ningbo Yehejiu Scenic Resort, Ningbo Yintaidi Official House Museum, Ningbo Tianhe Ecological Tourism Zone, Ningbo Ningbodaqiao Ecology Village Tourist Area, Ningbo Yinfeng Vacation Village, Rising Sun Tai Ningbo specialty Mall, OMESCAPE (Ningbo), Ningbo Sea World, Ningbo Haishu Building, Ningbo Zhou Yao Insect Museum, Ningbo Jewish Center - Chabad, Baiyun Manor, Ningbo Bailiang Bridge, Dongqian Lake Tourist Area, Nansong Stone Ruins Park, Ningbo Tongji Bridge, the Tomb of Quan Zuwang, Ningbo Jinji Mountain, Beilun shimao Mall, Beyond Orwell & Hemingway, Hemingway, Dapeng Mountain, Jintang Bridge, Jade World Resort, Tashan Weir, Zhangyifang, Ningbo Fenghua Tengtou Village, Ningbo Younger Dapengshan Traveling Vacation Area, Xu Fu East Ferry Site, Hemudu Ancient Village, Ningbo Zhenyuan Fort, Ningbo Guangji Bridge, Leqing South Song Wang Shipeng Tomb, Mt.

The area is a brand new with mant skyscrapers, shop and restaurant to visit.

I will definitely come back when I visit the area again.

The Novotel Ningbo East is a new hotel set in the growing business and government area of Ningbo.

The area around the hotel is also beautiful.

Excellent location - close to Metro line 1 and the Cultural Centre which is full of restaurants, interesting shops and entertainment.

subway to hotel, quickly, about 30 mins, The hotel location in bussiness center, has a teck city nearby,.

Housekeeping only changed bath towels and floor mat.

The waiting staff were equally as useless as the housekeeping.

This is the reason why I became curious and found all the girls and their clients are using the internal lift which is used for the housekeeping people.

location is great, close to shops, malls.

I could see a huge shopping mall close to the hotel.

This hotel looks very new, it's just about 5 minutes from Metro station and one shopping mall.

Hotel rooms were clean, modern and spacious.

Room is clean and uncluttered, albeit being small-ish.

Mar, 21, 2021

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