The breakfast (in the first floor restaurant) is great.

so let’s  start with the positive part , the check in staff and the lady who helped me to the breakfast table were  so friendly and nice so really helpful .

The restaurant on the first floor (where we have dinner and breakfast) is great.

The buffet has diversified dishes .Fitness room has kinds of facilities, and swimming pool is very clean.

Quality of the room , especially the breakfast was really nice.

They loved the room, she learnt to swim and they said the breakfast was great!

Breakfast was of typical five-star hotel standard with variety choices of food.

Although the lounge was closed, a buffet was provided in the restaurant as a happy hour substitute.

Nice Rooms , stunning breakfast and the loveliest Hotel personal i ever met.

Club lounge Susie, Creamer, Alisa, Bella, Rohit, thanks for my mornning Special Juice and eggs, Thanks to lobby and concierges team Joy, Rose, Vicky, Sky, Carter and Warrior.

enjoy taking up the lounge where you can sit quietly and enjoy your breakfast.

Breakfast in the Lounge served Western and Chinese Style - suit‘s for me.

Excellent service in lounge with drinks and delicious foods.

I had thought I would get access to lounge or free breakfast

They serve delicious red wine too ;)

Rooms and facilities are very spacious and always clean.

Breakfast:
Is very big from western food to chinis and all is very tasty i prefer the chinis noodle soup you can choice your own taste.

There were several kitchen staff constantly monitoring the breakfast items.

From Steven the GM to Sara the Front desk manager to executives like Kerry who manages the club lounge to all my friends on the club floor as well as the rest of the familiar faces and friends that I have gained have not only met my expectations

But the staff in the club lounge sets it apart.

A special thanks to Sammy and the team in the club lounge.

Really excellent and recommended to visit this hotel 

Special attention for the Club Lounge of this hotel.

If you get the opportunity to go to the club lounge you will be looked after by Susie, Creamer, Alisa, Bella and Rohit and they do a fantastic job.

I do like the rooms and when ever you have the chance to stay here , don’t miss the Club Lounge.

One of the best club lounges in China, personalized service from the ladies of the club lounge.

Club lounge is a good place to start and end your day with decent food choices and beverages.

If needed the club lounge is a great place for business meetings.

I stayed in the club lounge area and well worth the price increase.

The evening set up at the Club Lounge is excellent.

As a repeating customer we where upgraded to an executive style suit and allowed to use the Sheraton club lounge.

Especially the club lounge,  every time when I went to club lounge , the staff there made me like in my home, they knew what I like to eat and drink, they always provide the most fast and considerate service.

We particularly like the team at the club lounge especially Mary who will take time off to ask about our stay .

The air condition in room seems not response quickly, so I felt really hot in the room and get cold in the next morning.

Only downfall is the breakfast still needs to be brought up-to international standard 
I was mostly cold ice cold

The bacon was rock hard, all of the hot food not fresh and was stone cold!

I then ordered coffee it was stone cold, I asked for a hot coffee this was also cold, it appeared they where poring the coffee in advance and leaving it on the counter waiting for someone to ask for coffee.

I only chose the meat from the refrigerated area (just sliced and cold).

My colleague and I made up 50% of the diners and the place was cold and uninviting.

rooms are always cold (which is hard to find in China) and clean.

Thanks to the very cold weather, the rooms were cold on arrival - and note that putting the fan on 3 turns it off, fan on 1 is the top setting - watch out!

Alicia, in the executive lounge, is also a cause of great excitement for my sons.

I use the Executive Lounge based on status and they really go over and above to make your visit a good one.

The Executive Lounge on the top floor is run by a very warm and professional team and I was not missing anything there.

I have no doubt that this is the best executive lounge of any hotel that I have stayed.

I am so surprised and satisfied on the service and supplies in the Sheraton Ningbo hotel executive lounge.

This credit has to go to Susie, the manager at the executive lounge, who has led and developed a very smart team.

One thing I found odd was not having the ability to make your own cocktails in the evening, which is standard in most executive lounges,

The executive lounge exclusively for business travelers had a wonderful breakfast with asian and western choices.

The executive lounge on the 30th floor is outstanding.

I recommend upgrading your room so you have access to the executive lounge - the extra service (check in/check out) is nice and the food and view (if you get a clear day) are definitely worth it..  on  a final note - in the past the Sheraton offered free bus service between their Shanghai and Ningbo hotels provided you stay a night in each hotel.. not sure if this service is still offered

As always, the executive lounge staff were excellent. Recommended!

The people are very nice and accommodating, especially the lounge staffs at 32nd floor.

All the ladies at the lounge remember each person's favourite things.

Customer service is top notch..The Club Lounge Staff so welcoming and accommodating all needs.

For a business travelers, a good executive lounge is very helpful to ease the daily living.

The Lounge staff are exceptionally amazing.

From check in thru checkout; from concierge, to bellhops, to front desk,  to lounge staff, to chambermaids,  all friendly, helpful, cooperative, attentive,  to guests needs in all areas.

It is a fantastic hotel and wonderful staff, particularly the Club Lounge folks who always make me feel at home when I am in Ningbo!

As well the executive lounge staff at the hotel were outstanding.

I’ve just finished half month travel from Hawaii, compared with the poor service in Hawaii SPG hotel, Ningbo Sheraton is like paradise, warm greetings as always, make you feel great every mins, when you step inside the hotel, the doorman of concierge desk, the reception girl & boy, the club lounge ladys, the house keeper, everyone is just perfect, friendly, they make me feel like back home, frogot the jet lag .

Lounge staff were helpful in arranging for train ticket and offering car service to train station.

let me first say that this hotel is a little bit outdated.

aside of this the rooms need refurbishments.

While the Sheraton Ningbo is in much need of a remodel, the staff go over and beyond to make up for the property's short comings and wear.

but the location, and the lack of updates continues to work against it.

The toilets has some outdated equipment and upgrading these will add a huge value.

Unfortunately, it's showing the signs of years of wear and tear and in need of some redecoration and refurbishment.

That the Sheraton (or whoever makes such decisions) believes it totally unnecessary to ever make renovations or at least the occasional decoration / restaurant / menu upgrade is astounding an suggests that the clientele rarely stay there more than two nights in a row and so don't have time to notice how lousy this place has gotten.

although they are undergoing some minor constructions which didn't bother us even a bit.

But that’s it , I was really disappointed in this hotel the lobby is not really a nice welcoming area , there was a strange smell in the corridor to my room and the view from the window of my Deluxe  executive room was awful .

Only down side  (for me) is that they do allow smoking.

This hotel is old -  the hallway has food odor and carpet is very old.

Oh, and don't even bother with smoking or nonsmoking preferences outside your bedroom.

Not sure if the smell was just from the room itself

I had a non smoking room and it had a slight smell.

The huge lobby does get smelly and quite cold in winter, as I think the fumes from outside get in, making the breakfast/buffet dinner area not only cold,

If you want a non smoking room you need to specify this.

Sheraton Ningbo Hotel

smell

renovation

cold

lounge staff

club lounge

executive lounge

She was really helpful in guiding us for the breakfast and other stuff.

The breakfast buffet quality was a little lower than other hotels in China we have stayed at,

Breakfast buffet was very nice and offered a wide variety of foods for westerners as well as locals.

The food in the buffet is simply atrocious.

Breakfast area and food range was OK 
If I am in this part of Ningbo again I would stay here again.

Luxurious Hotel, relaxing environment, friendly staff, tasty breakfast, great atmosphere. .

I have never had such wonderful service from a Motel before.Hot towel and a cup of tea on arrival,someone waiting outside your room to help you settle you in.The breakfast was wonderful.Western as well as Chinese food on offer.Bar service was great.

For this kind of service to happen, the hotel must have a first class and very active manager. The room was very nice and clean, the breakfast (included in our case) very rich (!)

The room was fantastic, excellent bed and bedding with lots of pillows to choose from, free mini bar and breakfast in the deal.

Breakfast was good, tasty and had a lot of varieties.

April 5th is my mom's 81st birthday, Margaret helped me to arrange the reservation for a dinner buffet.

Breakfast was the normal buffet style with a choice of western or Chinese cuisine and was more than adequate for one's needs.

We had the breakfast buffet the following morning.

Breakfast starts at 0600 am, which means one has time to enjoy the limited variety of food, including international & Chinese dishes.

Breakfast - lots of variety including fruits and omelettes.

Breakfast is good and complete buffet is offer in reasonable price

BTW, I stayed at Block A (main building), not sure what Block B of the hotel is.

View not great as there is a lot of building work happening outside currently.

Taken into account that this part of the hotel is not a high rise building and the rooms are the most expensive ones, I had difficulties to understand that the windows are totally filthy with dust.

but thought it was a pretty normal better end hotel - there was nothing special about the location, building or services.

There are two buildings and several lifts.

They even delivered us milk and chinese dessert for supper.

Try the lotus Chinese Restaurant and suspend your Western sensibilities for the evening.

One bonus is that it's opposite a Din Tai Fong (great, clean Chinese food & amazing dumplings).

Breakfast icludes European food as well as Chinese.

Breakfast was superb, All what you could wish for, The Chinese restaurant was excellent and also The 
bar and The swimmingpool were very nice to visit.

Never been treated like Wyndham treated, welcoming with hot towel n tea handed, quick check in processed, another welcome greeted by our floor mate, showed to your room, and then the floor nannie came to attended at your services, night tonic was arranged to serve!

Coffee machine in reception, great bakery with very low prices.

However I was very pleased that they provide warm milk to my room before bed time.

Great service fast check in , hot towel and hot tea while check in.

Wonderful service as soon as you walk in, hot towel and hot tea while you check in.

They serve you a hot towel and tea at check-in and check-out.

but the front-desk staff was all smiles, they brought in a cup of tea and fresh towelet.

butler service, tea at check in and check out, excellent breakfast buffet, large room, very comfortable bed and real non-smoking rooms!

Yeah, the warm milk delivered before bed time helps you sleep.

but the staff who brought us there had only 2 cups of welcoming tea
- The porridge/dessert that came at night was for 2 persons only.

They offer you tea on arrival and I have a

The lobby holds a nice bakery / coffee corner

The breakfast was excellent and, unusual for China, the coffee was actually drinkable.

Warm towels are handed out to refresh with and even some tea served while you sign up.

From the hot towel at reception, the cup of tea or the slippers ready to wear when you get in your room, you will be very impressed.

The hotel team was very impressive and more than ready to help.

The exec lounge/business centre were very helpful when assistance was needed.

The room and facilities were excellent and the staff were even better.

It's near most of the interesting places in the city such as Shopping centers, Bell Tower and other restaurants.

Hope you find this review helpful 

Dominic

I would like to thank Wyndham Grand Royal Plaza staff "Olivia Halim" "Sunny" "Ella" for making my stay an unforgettable experience.

All of this with a language barrier.The staff bent over backwoods to help us.

The staff are the nicest bunch you will find i any hotel.

Staff were exceptionally friendly, service was super good.

The hotel itself in the most part was excellent, the pavilion lounge and staff were particularly good as was the breakfast buffet, never seen so much choice.

Good hotel with good facilities, staffs were friendly and fluent in English.

The staff are friendly and helpful and do their best to converse with you in English or to find someone who can.

They had a wonderful stay at your hotel and I want to express my sincere gratitude to all your staffs especially Ms. Margaret Yin, who helped them from beginning to the end.

The check-in was handled in a very professional manner and the staff spoke excellent English.

Wyndham Grand Plaza Royale Ningbo

building

chinese restaurant

staff

coffee

Room temperature is very warm and heater is not adjustable even the city temperature gone up to 25c+.

but I assumed it was centrally controlled, luckily there was some AC coming out so I had to sit by the desk to cool down a bit. 3.

Breakfast has a lot of choices, and I particularly like a girl named Candy who is extremely cheerful.

Buffet Breakfast was fantastic and for a quick bite at night the Hotel Restaurant made a great Club Sandwich and Soup

Buffet restaurant to a very high standard with a broad choice of food available.

The breakfast buffet is fantastic and in a four story atrium with calming waterfall walls on both sides.

I love the Inter Continental in Ningbo because it is pretty new, quiet and the breakfast hall + buffet is fantatstic!

Hotel is well catered for, staff are very friendly and can’t do enough for you, great variety available for breakfast.

Inattentive staff, disgusting, virtually inedible warm food during Happy Hour.

The food in the main buffet restaurant was very good and the breakfast was second to none.

everyting is 5stars,clean &nice room,the comfortable bedding,easy   check in&out, nice breakfast and indoor pool.beateful surrounding,being quiet all daytime .the reception and  concierge staff are always helpful and efficient,thanks to Jackman.Lam and Andy.we have  a lot of happy time in Intercontinental Ningbo.looking forward to come back again~
宁波洲际是我去宁波出差和游玩的首选酒店，软硬件都过硬，感觉业主方面实力挺强，管理层也很努力。周边环境优美安静，地点对于自驾会很方便，当然现在租车叫车都很容易。每次入住都能感觉到蓝先生 Andy等前台和礼宾部职员的高效和perfect service，餐饮部门的服务也让我们每次的早餐时光渡过得非常愉快。从很多方面来说，宁波洲际比很多一线城市的洲际更让人留下深刻印象，很期待下次入住。

Breakfast is great, full on Western / Chinese buffet style

5.

Great atmosphere , great breakfast , easy check in and check out for business, nice lobby bar not far from center , they even serve you food after the kitchen is closed.

Well tended gardens and quiet setting opposite lake 
Good breakfast buffet.

The breakfast is superb with a variety of choices especailly for a vegetarian.

The Club InterContinental Staff Member turned temporarily-assigned Front Desk Member Cathy Liu immediately recognized and welcomed us back of the hotel.

He also confirmed about our access to the temporary Club Lounge.

The food in the club lounge is quite OK, and the girls working there are making great efforts to satisfy the guests.

The club lounge is a great escape and Daisy made our stay her concern and attention.

This hotel is a solid establishment which offers one of your best options for service and facilities in a second tier city like Ningbo, 

As a Platinum Ambassador, I was offered an upgrade to a Club suite upon check in - a treat over a busy holiday weekend.

OK, I’ve judged the place by the Club Lounge.

When I checked in I received access to their Club Lounge.

We have stayed at many IHG hotels throughout China and this was the best stay ever at an amazingly low price for club lounge.

Unfortunately the Club Lounge was closed due to the events of the virus and construction.

I told Laura that there will be a possible need for an early check-in due to rain.

Myself, my mother and father booked the One Bedroom Executive Suite with a River View.

The Suite consists of two Executive Rooms.

Executive lounge was very good food and excellent staff member Amanda .

Those staff members include Lucy Bi, Annie Chen, Ryan Liao and Allen Bao.

That’s what I like about all staff members, humbleness.

InterContinental Ningbo

member staff

club

executive

4）Tea bags prepared by the hotel were TG, while there were not any la carte menu during breakfast.

I won’t take breakfast, it’s nightmare!

The hotel was almost fully occupied, yet, thanks to the vast size of the grounds other than at breakfast one saw rarely any other guests, which went well withdrew serenity of the property.

Breakfast was one of the best we have had in China.

Excellent breakfast even among 5-star peers - many items made to order.

As usual many guest build up their own buffet on their table which means that the buffet was at 11:30AM already on the low level.

Breakfast was excellent, due to the low occupancy, we had a'la carte buffet, which is more than sufficient.

We had lunch at the seafood restaurant when we first arrived and it was delicious.

Also during the breakfast time, all waiters and waitresses are disappeared.

Food is excellent, especially the seafood restaurant and the breakfast buffet is vast.

Feast your eyes on the 500 year old tea house set on Dongqian lake, inhale deeply and smell the fresh air and magnificent flora, taste the unique and delicious foods being prepared, listen to the  beautiful Chinese opera singers strolling in the lobby, and visit  the spa for a traditional Yue Hu massage to finish your heavenly visit with a marvelous touch .

Waking up in the morning early walking to breakfast was one of the most beautiful and tranquil sceneries i ever had the opportunity to take in.

We ate at the breakfast buffet in the morning and given the price, we expected more.

I become sick 
Just check the photos
Will never again 
And staff are terrible not polite even you complain and show them the problem they said I am wrong 
Pity for Park Hyatt !!!! !

But:
2）The extremely long waiting time at check in counter and the neglect of long queue makes us really uncomfortable.

Check out was uneventful and departure was fun as another car decided to honk at the parked car while I was loading luggage.

But we must point out a few disappointments we experienced at this hotel:

1, checkin: I understand the staff are trying to be helpful,

We were charged for this broken glass on checkout!

We explained that we had a late check-out and she shouldn't have been in our room, which she acknowledged and hurriedly disappeared.

The garden designed in Jiangnan style is very beautiful and very big.So there are shuttle buses to pick up and drop off.The afternoon tea in the tea garden tastes good, and the Chinese restaurant is the black pearl two diamond restaurant, and the dishes are delicious.The hotel has its own boats that can take the boats to cruise on the lake.A good place for vacation.

The Chinese restaurant food was sooooooo good.

Chinese restaurant was also fantastic in its food quality, service and decor.

They have a good mix of western and chinese food on the menu.

The Chinese restaurant was good, the staff was helpful.

Oct, 4, 2022

Aug, 15, 2022

Aug, 25, 2019

May, 2, 2019

Jan, 3, 2022

Jun, 13, 2021

Aug, 11, 2022

Jun, 1, 2021

Apr, 2, 2022

Oct, 18, 2020

Aug, 3, 2022

Jun, 27, 2021

Jul, 9, 2017

Jun, 28, 2017

Dec, 3, 2019

Jul, 30, 2019

Jan, 16, 2021

Dec, 10, 2019

Nov, 27, 2017

Dec, 14, 2016