Search Result for “Wine and cheese“ in New York

07/08/2021

the room was tiny like a closet, not a real room; the bed wasn't queen, it was more like a full size; no cold water in the bathroom, just hot or scalding hot.

01/27/2020

The hotel is new, and well-designed; my room was small

01/23/2020

The rooms are small,

01/12/2020

The basic room I had was quite small and I think set up for one person

12/02/2019

Only complaint is that rooms are way too small even for NYC standards

10/05/2020

Like the Touch of free wine.

08/04/2020

Tre was working at the 26th floor sky deck during the complimentary wine hour and was charming and articulate.

02/21/2020

Then every day from 5-6 PM (also in the lounge) they have their free wine happy hour, where they offer glasses of red and white wines.

02/09/2020

Guest lounge had great snacks and coffee machine, with free wine in the evening.

02/04/2020

A college roommate came and there was plenty of room to sit, talk, drink free wine and snacks.

06/15/2021

Elizabeth at the front desk greeted us with high energy.

04/26/2021

I had a very nice stay at CQ - special thanks to Elizabeth and Omar for making the stay feel nice from the beginning to its end.

04/07/2021

Elizabeth was one the persons who assisted me throughout the weekend.

04/03/2021

Elizabeth B., She is so wonderful, employees like her make it 5 stars.

03/31/2021

Elizabeth at the desk was fantastic!

09/03/2021

AC was loud.

08/24/2021

Room didn’t smell the best, AC was off so room was very hot and musty at first.

08/24/2021

Room was tattered and AC unit was extremely loud..not a central run unit.

08/18/2021

There was no hot water, AC was extremely loud and non fonctional.

07/06/2021

I suspect there aren't enough staff yet, which explains why they didn't inspect my room when I first reported a damp carpet, and only came after the carpet was squishing with water due to a clogged A/C condensate drain line.

08/13/2018

I liked the coffee machine in my room and the complimentary cheese and wine every night at 5pm.

05/03/2018

Massive bonus was 5-6pm cheese and wwine wine on floor 27- and Chris owned it!!

04/19/2018

On the top floor there was a spacious lounge with complimentary tea, coffee, water, soda and snacks, and at 5pm every evening this was augmented by wine and cheese.

04/15/2018

Each day at the fabulous Chris hosts complimentary excellent local wine (and cheese, for now) in the big 27th floor lounge that has 24/7 coffee and tea making, snacks and lots of spaces to hang out in.

04/14/2018

Happy hour on the 27th floor was great, I had wine with apples and cheese and the view of Lexington Ave was nice.

08/04/2021

The hotel is well-priced and wonderfully convenient, next to Grand Central and near family

07/24/2021

Great location near Grand Central Stations with tons of metro lines to move around the city.

07/06/2021

This hotel was super close to grand central and the check-in/out process was super easy, all on your phone!

04/03/2021

Helpful, friendly staff, very clean quarters, nice room design, comfortable bed, great location near Grand Central Station.

11/23/2020

If you are looking for the convenience of walking distance to Grand Central Station and other Uptown hot spots this place is for you.

09/12/2021

The best part of the hotel for me, besides the well appointed room, was the 27th floor terrace.

09/03/2021

27-floor terrace has a decent view.

04/03/2021

The location, room and the view from our floor and terrace was amazing.

03/02/2020

The coffee and snacks provided 24/7, and the 27th floor terrace and also great bonuses.

01/12/2020

There are amenities like a 27th floor terrace with snacks, coffee, computers and wine from 5pm to 6pm.

07/02/2021

-The noise from the elevators was quite annoying, especially at night.

04/14/2021

Not to mention how long it took for the elevator to get to me.

12/14/2020

The only negative that we noticed during our stay was that we were joined by a maintenance engineer in the elevator during one of its stops when we thought that there was a one party/elevator policy.

03/16/2020

There is a problem with the elevators that is frustrating and may be why one staff member at the front desk is so discourteous.

03/09/2020

but when I stayed there in Feb, and elevators didn't work with regular room keys.

03/09/2020

Afterwards, she introduced me to the wine and cheese and it was an amazing experience.

03/07/2020

Also they have complimentary wine and cheese every evening and it was a great touch.

03/04/2020

Wine&Cheese is every day except Sundays and we made sure to attend every night.

02/21/2020

Complimentary wine and cheese each afternoon is a lovely perk.

02/20/2020

He apologized profusely for the error (the front desk originally assigning the smaller suite), offered to remove the "facilities fees" from our bill, and sent us up a complimentary bottle of wine.

09/18/2021

The hotel is in Theatre District and easy walk to the shows.

03/06/2020

The location is really super conveniently located, right in the theater district, just around the corner of times square.

02/21/2020

I chose The Time for its proximity to the Theatre District and for its reviews.

12/26/2019

This place is right in the middle of the theater district.

11/19/2019

Me and my girlfriend were looking for a spot close to the theatre district to go see “Book of Mormon” and it was literally right next door.

01/06/2020

I mentioned at the start the room is small.

11/13/2019

The rooms are small, as expected,

11/09/2019

Small room, low bed with poorly-fitting bedding, squishy pillows with poor support.

10/16/2019

Rooms were small,

09/19/2019

Small rooms.

09/27/2021

The only thing to comment on is that only one elevator works, which is a problem at certain hours of the day.

07/30/2021

Only negative-only one elevator was working for the entire hotel fwp.

11/11/2019

But fairly noicy from the lift right up to our wall , and from A/C just outside the window ,

10/24/2019

There are eggs at the bottom of the elevator shaft which services the first floor and second floor lobby.

10/16/2019

The elevators took forever, though, and we ended up using the stairs often.

09/21/2021

The room is small as is the bathroom

07/30/2021

Bathroom was small

02/02/2020

The bathroom is particularly small.

09/18/2019

but the bathrooms are very small.

06/21/2019

Very small bathroom with practically no counter space.

09/27/2021

The location of the hotel is perfect, right next to Times Square

09/22/2021

I came to watch the Broadway show and the hotel was located right off the Times Square.

09/21/2021

Stylish and great location if you want to hang out in the "heart" of Times Square.

09/15/2021

I needed to find spot for my daughter’s 13th Birthday to be in middle of New York City and this hotel was very close to Times Square.

08/29/2021

Location is great so much to do here around Times Square.

03/09/2020

Afterwards, she introduced me to the wine and cheese and it was an amazing experience.

03/04/2020

Wine&Cheese is every day except Sundays and we made sure to attend every night.

03/02/2020

In addition the hotel has a cheese and wine hour each evening in the lounge which is a lovely touch.

02/10/2020

Staff was great including the doormen Nikolas Gilbert and Dee who hosts wine and cheese there.

02/02/2020

It includes free wifi, breakfast, cheese and wine during happy hour, gym access..etc etc.

01/31/2020

the continental breakfast included gluten free toast upon request (thank you!).

01/13/2020

Complimentary continental breakfast and late afternoon wine and cheese in a living room like setting are just special--met many interesting hotel guests.

12/07/2019

The Hotel Elysee was perfect for us because it Provided an intimate setting for visiting, included breakfast and then drinks in the afternoon as well as a friendly, helpful staff!

11/25/2019

Perfect location midtown and the included breakfast is excellent as well as the included cocktails and appetizers.

11/22/2019

.but the best is the complementary breakfast and happy hour every day.

08/12/2019

but the service elevator was very slow, and in the morning it was being used for laundry, and- well, service- so it by-passed guests waiting.

07/26/2019

Most concerning thing was that due to the lifts being slow, the guest use the fire escape staircase, and the hotel has tied the fire doors open.

07/18/2019

Much has been said about the elevator- yes its slow and small.

07/11/2019

We were forced to use the hotel’s ancient freight elevator, which was slow, ugly, hot and usually unavailable because it was (predictably) full of staff or repair people.

07/02/2019

There is only one elevator and that meant we were constantly waiting for a an old and slow elevator.

08/18/2019

The lift wasn't working

08/12/2019

The guest elevator was out of service- which I didn't initially mind- things break. .

07/30/2019

running the freight elevator for the guests.

07/29/2019

Each day when we asked when the lift was going to be working, we were given vague responses.

07/26/2019

Most concerning thing was that due to the lifts being slow, the guest use the fire escape staircase, and the hotel has tied the fire doors open.

06/11/2021

The front desk staff was as welcoming as ever and even with reduced services (the lovely breakfasts and wine and cheese were temporarily unavailable, it was still a memorable visit.

03/04/2020

Wine and cheese is served in the late afternoon in the hotel's quiet Club Room which gives you time to relax after a day of activity and leaves down time to bath dress and prepare for an evening event.

02/17/2020

There are many amenities such as coffee all day, continental delicious breakfast, wine & cheese and snacks in the Club Room with wonderful music of all kinds.

01/14/2020

Nice wine and cheese are served for hours every evening and continental breakfast is also very nice.

01/13/2020

Complimentary continental breakfast and late afternoon wine and cheese in a living room like setting are just special--met many interesting hotel guests.

07/21/2021

I have to say we really missed the breakfast and wine and snacks in the afternoon it added a lot.

06/11/2021

The front desk staff was as welcoming as ever and even with reduced services (the lovely breakfasts and wine and cheese were temporarily unavailable, it was still a memorable visit.

12/29/2020

Pleasantly surprised by the complementary wine and cheese served late afternoon in the cozy atmosphere of the Club Room by the most kind ladies.

03/04/2020

Wine and cheese is served in the late afternoon in the hotel's quiet Club Room which gives you time to relax after a day of activity and leaves down time to bath dress and prepare for an evening event.

03/01/2020

The rooms where guests have breakfast and gather for the evening wine and hors d’oeuvre transmit peace and serenity which is a great way to start and end your day.

07/26/2021

The hotel has old school glamour and charm and the staff was great too, especially Greg at the front desk and Erica in the Club Room.

12/29/2020

Pleasantly surprised by the complementary wine and cheese served late afternoon in the cozy atmosphere of the Club Room by the most kind ladies.

03/04/2020

Wine and cheese is served in the late afternoon in the hotel's quiet Club Room which gives you time to relax after a day of activity and leaves down time to bath dress and prepare for an evening event.

02/17/2020

The ladies serving in the Club Room couldn't have been kinder.

02/03/2020

N/A

01/20/2020

You can hear street noise

12/09/2019

My room was on the fourth floor and facing the street which can be very noisy at night, so you may want to pick a room not facing the street.

09/04/2019

If a light sleeper,only drawback was choice of noise from street or noise from A/C.

08/27/2019

Room is ready - I ask if it is a room not facing the street -it is so asked to be changed to a room with less street noise (not my first time here) .

07/22/2019

It was somewhat larger, much brighter, and not any noisier despite street noise.

03/13/2020

Tea or coffee available all day and cheese and wine served early evening is a nice touch.

03/11/2020

A thoughtful continental breakfast greets you in the morning, and in the early evening a delightful wine and cheese, all set in a charming communal area by a fire.

03/01/2020

You get a simple complementary breakfast and wine and cheese in the afternoon.

02/21/2020

Our room was clean and comfortable, we had everything we needed.The atmosphere is very homey, breakfast at a communal table and social hour in the afternoon give you a chance to talk to other guests while sipping your espresso or a nice glass of wine.

02/09/2020

Delicious coffee and a wine and cheese social hour where we met interesting people from all over the world.

03/13/2020

Tea or coffee available all day and cheese and wine served early evening is a nice touch.

03/11/2020

A thoughtful continental breakfast greets you in the morning, and in the early evening a delightful wine and cheese, all set in a charming communal area by a fire.

03/01/2020

You get a simple complementary breakfast and wine and cheese in the afternoon.

12/17/2019

There is an enjoyable happy hour every evening during which to share experiences with other travellers over a glass of 'free' wine and cheese and biscuits.

11/05/2019

Complementary cheese and wine from 17:00 to 19:00.

09/16/2019

The only consideration for some, is that there is no elevator so be prepared for stairs or plan far enough in advance that you might be able to request one of the first floor rooms.

08/09/2019

The stairs are narrow

08/03/2019

No gym , business or meeting rooms and the stairs are steep .

07/16/2019

The only drawback is most of the hotel is up a flight of stairs,

06/24/2019

Some might find the stairs a little difficult,

07/25/2019

Our room was small and old,

07/12/2019

Room very small, so might not be for anyone used to a large hotel room.

06/27/2019

Small rooms

03/11/2019

Room was small,

12/08/2018

A comment below says the rooms are small, they are fully equipped and certainly not small by NYC standards.

12/09/2019

We had the pleasure of staying at this small boutique 414 Hotel in New York City - it's an excellent location in Hell's Kitchen with a 5 minute walk to Times Square.

11/14/2019

The location in Hell's Kitchen is spectacular--literally across 9th from "Restaurant Row", and within a very short walk to Times Square, Rockefeller Center, and so many other places. The hotel is a traditional walk-up--so not suited for everyone,

11/09/2019

We were looking for a place to stay in Hell's Kitchen, 414 is in the center of the action!!

08/27/2019

14 room hotel - perfectly located close to Times Square on Restaurant Row and at the entrance to Hell's Kitchen.

05/27/2019

Was nicely positioned between Hell's Kitchen and the Broadway theatre district.

03/11/2020

My husband and I were looking for a small hotel (no offense, Hiltons of NYC) close to the theater district to celebrate my birthday.

12/16/2019

Within walking distance of the theater district, many excellent restaurants and easy in-out from Lincoln Tunnel.

11/21/2019

Right beside the theatre district and surrounded by restaurants in Hell’s Kitchen.

11/04/2019

It's close to the Theater district and restaurants!

10/31/2019

The location of the hotel was great, close to the theatre district and convenient to get the metro uptown or downtown.

02/21/2020

(Beware, the property does not have an elevator since it is an old tenement building, which, in fact, makes it so much more charming!)

02/10/2020

No elevator.

12/16/2019

The only con; No elevator.

11/21/2019

The webpage fully disclosed there is no elevator

11/06/2019

Also - no elevator.

09/26/2021

No basic information and full of next door code violations!

04/21/2019

The front door is locked at night for security,

04/21/2019

The room (102) was a bit noisy for me- a restaurant next door played loud music late into the night,

04/03/2019

Some one is at the desk 24 hours a day and while the front door is locked, you will never have to wait to be buzzed in.

03/15/2019

Having been there previously, Emmy recognized me as soon as I walked in the door.

07/24/2021

The front desk (more like a table in front of the elevators) was often unattended and no one was there to greet or help you.

02/16/2020

There are only two elevators, and there were malfunctions throughout our stay, which cause constant delays.

01/25/2020

But out of 8 days there, 7 were with only one operating elevator.

01/06/2020

If I have to pick one negative thing, it would be their elevators.

12/30/2019

One of the two elevators was broken so for the first day of my stay we would wait 5-15 minutes for an elevator.

05/02/2020

The plan was just to sit outside and bring in a nice dinner and enjoy a bottle of wine.

04/25/2020

We really enjoyed the afternoon “cocktail” in one of the hotels lobby were you could grab any kind of wine or soft drink and enjoy a really nice cheese buffet.

03/09/2020

Cheese and crackers and some grapes to go with your glass of wine.

03/02/2020

There was a complimentary wine & cheese happy hour which was in their 2nd floor lounge- quite relaxing.

02/27/2020

There is also complimentary wine and cheese from 6pm to 7pm that we used before going to see a musical.

09/11/2021

Coffee amenities were budget class.

03/09/2020

Coffee tea and random snacks are always available.

01/28/2020

Specialty coffees and teas available.

01/19/2020

Wonderful immediate impression with the offer of a hot Irish coffee welcome drink.

01/13/2020

but the function of it is lost by the fact that they have to have the Nespresso there, which prevents the wine rack from being able to move.

09/11/2021

HIDDEN $45 daily fee for the privilege of having access to purchase things!

07/27/2021

I also cannot figure out what they charged a $40/a day amenity fee for since there weren't any.

06/12/2021

Affina Gardens for example is a superior alternative at about the same price point.

05/22/2021

I paid a mandatory $40 fee for breakfast and afternoon wine & cheese.

05/04/2021

I am charged 403 because of taxes and an amenities fee.

04/25/2020

We really enjoyed the afternoon “cocktail” in one of the hotels lobby were you could grab any kind of wine or soft drink and enjoy a really nice cheese buffet.

03/02/2020

There was a complimentary wine & cheese happy hour which was in their 2nd floor lounge- quite relaxing.

02/27/2020

There is also complimentary wine and cheese from 6pm to 7pm that we used before going to see a musical.

02/20/2020

he reminded us of the 5pm cheese and wine tasting, as well as the special menu prices for guests of the hotel at Lexington Brass.

02/13/2020

Breakfast is full, Nutella bread eggs, cheese, fresh orange, apple, grapefruit juice and is so good I ate plenty of my favorite fruits like melon, berries, strawberries.

07/27/2021

I also cannot figure out what they charged a $40/a day amenity fee for since there weren't any.

06/12/2021

It’s truly a pathetic, disingenuous and deceiving billing practice.

05/04/2021

I am charged 403 because of taxes and an amenities fee.

02/24/2020

Back in Jan the money for the room came out of my acct and then 3 hours before checking in, they charged me for the room again.

01/25/2020

So we had to ask for our money back which took a few days since they had already charged our credit cards.

03/12/2020

We chose the same room as last time, the lexington penthouse, which we really appreciate.

12/31/2019

But as we checked in, tired after a long drive in heavy traffic from Boston, Matthew let us know that we had been upgraded - to a penthouse suite.

09/09/2019

but we got upgraded to the penthouse suite for one night, which was lovely (albeit not for 3 persons).

08/16/2019

I’d like to personally thank the entire staff whom had made my stay as exceptional as it was and an über thank you to whomever upgraded us to the penthouse.

08/07/2019

We were upgraded to a penthouse, which was a once-in-a-lifetime experience that we will never forget.

07/27/2021

We especially loved their wine reception each day and the ability to GRAB SNACKS for 24 hours a day in a room we all have access too.

03/07/2020

There’s even a snack room with 24 hour access to coffee, tea, cookies, and chips.

03/04/2020

In addition, it has a 24/7 snack bar which was heaven sent upon our arrival at 1:30 in the morning; the bar has bananas, apples, cookies of all kinds, chips, coffee, variety of teas, and hot chocolate.

02/19/2020

The 24-hour snacks were great too, and we helped ourselves to a hot chocolate or tea plus snacks after a long day of sightseeing.

02/08/2020

Breakfast was included and the rate also included drinks and snacks that were available all the time in a room off of the lobby.

03/07/2020

The hotel has free wine and cheese in the lobby around 5ish every day

03/04/2020

The hotel also has a daily Wine and Cheese hour from 5:00 p.m. to 6:00 p.m. with crackers, cheeses, and very good wine.

01/31/2020

In years past, they had a nice wine and cheese reception in the second floor, which has now been moved to the lobby.

01/22/2020

Wine and cheese presented upon checking was delectable.

12/31/2019

However, the cheese cubes, hummus, crackers, and possibly the wine were definitely from Costco or a club like this.

03/04/2020

but the door had a please do not open sign which we imagined was due to the cold weather.

12/07/2019

We had the light breakfast one morning and we came in from the cold during the afternoons to relax and have a cup of tea with a cookie.

11/14/2019

The only upside to this hotel is the location to the theatre district when it's cold outside.

02/02/2018

But don’t worry, it also gets very cold, so it won’t be a problem during summer.

01/03/2018

We were there for 3 days to watch Broadway and walking in freezing cold helps that hotel is nearby everything.

09/10/2021

This ain't no crappy plastic wrapped danish/instant coffee breakfast.

01/19/2019

And I’ve no idea why it is served on plastic plates with plastic cutlery.

07/15/2018

There are notes in the bathrooms about not washing towels unnecessarily yet they are sending so much plastic to landfill without a second thought.

02/22/2020

It is perfectly located in the theater district making virtually everything an easy walk.

01/26/2020

Centrally located on West 49th St right near Broadway smack in the middle of the theatre district, it provided easy access to all modes of transport and made it easy for first time visitors to navigate this colourful and diverse city.

08/12/2019

The hotel is situated on 49th street with easy access to the theatre district, Times Square and the subway.

07/26/2019

I looked online and decided the boutique Pearl Hotel would suit my needs - close to the Port Authority Bus Terminal and the theater district.

07/23/2019

Good location in theatre district, loved having iced water avail in the lobby as we returned from a hot day.

03/07/2020

The hotel has free wine and cheese in the lobby around 5ish every day

03/04/2020

The hotel also has a daily Wine and Cheese hour from 5:00 p.m. to 6:00 p.m. with crackers, cheeses, and very good wine.

12/31/2019

Sure, the breakfast is included and so is the wine and cheese and desserts - more on that below -

11/17/2019

Complimentary wine and cheese at 4pm.

10/09/2019

Big thanks to Gilbert who took care of us and we met Dee later for their wine and cheese which was nice touch to decompress after.

02/19/2020

The amenities for a boutique are a step above the rest.

12/16/2019

Overall, this is a super boutique hotel and we will definitely be staying again.

12/06/2019

N/A

12/03/2019

Very intimate boutique feeling great music in the lobby and super nice staff!

10/22/2019

Very nice boutique hotel in Midtown Manhattan.

03/17/2020

The location is great as is the Terrace lounge serving breakfast and early evening drinks.

03/07/2020

The food at the Terrace was delicious, the rooms were clean and very comfortable!

03/03/2020

The terrace on floor 23 is fantastic for both breakfast and for drinks and a light dinner or snacks from 5pm-7pm every evening.

02/20/2020

It was my first time staying here and I was impressed with the care to detail throughout the hotel; ultra-comfortable rooms, clean gym and the Terrace where an array of food and beverages are offered twice daily.

02/19/2020

My boyfriend and I absolutely loved our room, the lounge, and the terrace!

03/03/2020

Our room was right next to the housekeeping area and every time that door was opened and closed, our room door rattled.

02/12/2020

The rooms are stuffy and have no ventilation, open windows were no help.

01/05/2020

The room remained around 84-85F, even having the system unit circulating air in the 300 square-foot unit for several hours.

11/19/2019

We did have a HVAC problem in one of the 4 rooms---which was resolved the following day.

10/26/2019

The AC needed repair.

10/28/2020

N/A

03/28/2020

The hotel charges $49 per person per night as a supplementary charge.

02/18/2020

They wanted to downgrade us, still charge us the king rate, and pretend they were doing us a favor and "upgrading us".

01/23/2020

-I received a card in my key packet for Chrome-cast on my television.

01/19/2020

Front desk employee extremely rude told me “obviously you need a key card to get it to work.” Alas, elevator door still stuck with employee of the month walking away with no other help posited.

04/18/2020

I just paid $64 facility fee and enjoyed liberal amounts of quality wine and tasty foods.

03/28/2020

In the evenings they have hot food and a selection of cheeses/ breads etc plus beer prosecco and wine, unlimited soft drinks and so on.

03/09/2020

N/A

02/12/2020

It is an amazing thing to get a free breakfast and afternoon treats (with wine and proseco).

02/11/2020

I want to mention the staff at the Terrace, where I had breakfast and a light dinner and wine every night.

02/18/2020

Located near Central Park, Broadway, and Times Square.

01/26/2020

The location was so close to Central Park and near Times Square- without being right in the thick of tourists.

12/07/2019

Close to Central Park.

11/06/2019

The area seemed good, close to Central Park, close to TimeSquare, and other usual tourist sites.

11/06/2019

The hotel has a great location near Central Park and convenient for shopping and dining.

11/01/2019

The Terrace is lounge at the WestHouse Hotel where you have breakfast (simply outstanding; scrambled eggs, fresh fruit, meats, cheeses, yogurt parfait, fresh juices, coffees, teas, bagels, pastries) and drinks and appetizers.

10/15/2019

The breakfasts were really nice with both hot food and lots of cheeses, cold meats and delicious bowls of fresh fruit.

09/30/2019

but not only snack, I mean real food, you could eat there and not have dinner you could have for example a plate of different cheeses, then a hot pasta and a delicious salad.

08/04/2019

While we were there this consisted of wine, beer, champagne, fresh pasta, cheeses, hams, bread and salads.

08/03/2019

Cheeses were very good

09/06/2021

AC was broken.

09/03/2021

The AC did not work.

08/22/2021

AC in the living room and bedroom clogged with dust. 3.

08/20/2021

The ac/fan unit only blasts arctic air or nothing so the room was so cold I was shivering and it was unbearably loud.

07/07/2021

BUT the most important problem I had was the AC.

03/02/2020

Large living room with dining room table, sofa, and kitchen (very nice size fridge) with plates, bowls, cups, and a wine key.

02/21/2020

He then also gave us two bottles of wine.

02/16/2020

On top of all that, he even threw in a complimentary bottle of wine.

02/12/2020

She just heard the reason for our stay and instantly upgraded us to a suite with a free bottle of wine and breakfast voucher for 2 days.

02/02/2020

With our upgrade the staff also gave us 2 bottles of red wine on separate nights & a platter of cheese and fruit, very thoughtful of you.

09/14/2021

However, upon checking in, we were shocked at the stains on the floor, a red-brown splatter all over the walls, lamp shades and ceiling, shower stall that didn’t look like it was cleaned in years and torn up carpets.

09/06/2021

Both rooms were filthy-pubic hair & stains in bath, stains on bedroom wall.

09/05/2021

We could not even take a proper shower in it.

09/03/2021

One of the wash cloths in the bathroom had brown stains on it.

08/22/2021

AC in the living room and bedroom clogged with dust. 3.

09/24/2021

I am so glad we discovered Stewart Hotel because being able to book 4 double queen bed rooms at the last minute is such a rare find in Manhattan!

07/08/2021

The location of the hotel is in a busy part of Manhattan.

04/24/2021

Was a very nice stay in the middle of Manhattan, made the trip with our friends a very easy and fun filled time.

04/10/2021

The Stewart hotel is a very historic and iconic hotel right in the heat of Manhattan.

10/17/2020

Upon arrival we were warmly welcomed, received great advices & tips about the city, shops, restaurants and places to see here in Manhattan.

03/29/2020

Having said that I would recommend the hotel just a cross from Penn subway & near Madison Square Garden's & Times Square .

03/05/2020

Overall, staff seemed good and helpful, dated and grubby room from my experience, great central site for many local areas of interest and right on the subway.

02/16/2020

The subway is a 30 second trip across the street which brings you directly to all the great attractions that NYC has to offer, like the Statue of Liberty as well as being a 5 minute walk from Empire State Building.

02/15/2020

Very close to Times Square, the Madison garden & subways.

02/04/2020

Staff were really friendly and helpful, and the location was perfect for exploring New York, right across the road from Madison Garden and the subway, short walk to Times Square and the Empire State Building.

02/02/2020

With our upgrade the staff also gave us 2 bottles of red wine on separate nights & a platter of cheese and fruit, very thoughtful of you.

09/09/2019

The manager, Andrew, was extremely accommodative and friendly and greeted us with a bottle of champagne to celebrate my best friend’s 21st birthday, as well as a platter of different fruit, chocolate covered strawberries, and cheese.

04/01/2019

Lucy was so nice and accommodating and we were even sent a complementary bottle of wine and a plate of fruit and cheese.

03/31/2019

Once she learned we were celebrating a birthday, she sent us a platter of cheese and fruit and a bottle of Pinot Noir to our room.

11/26/2018

Oh..and they gave us complimentary wine, cheeses and fruit! !

02/05/2020

My main priority was proximity to Penn Station (for the NJ trains) and then price.

02/02/2020

Super close to Penn Station, Madison Square Garden.

01/19/2020

We chose it because of its proximity to Penn Station, and we were not disappointed!

12/26/2019

close to Penn Station, subways, and a wide variety of activities 24/7.

11/30/2019

The hotel had a great location: near Penn Station and many tourist sites like Madison Square Garden and the Empire State Station.

08/20/2021

That was somehow louder than the horrible noise when the unit was on so I had to turn it back on.

08/17/2021

Bring your ear plugs too, this is one noisy city that never sleeps.

08/09/2021

I was woken up at 8:30 AM by the cleaning staff - isn't that early for cleaning?

08/08/2021

The only 2 things we didn't like was noisy air-conditioner (normal for this type of hotel in NYC) and the rush hour in the elevators around 11 AM (even with 6 lagre working elevators).

06/27/2021

I have tried to challenge the charge via many phone calls and emails and was finally told (once I finally reached a person) that we would hear back in 24 hours -

11/20/2019

The location is to die for - amazing views of the Freedom Tower - great rooftop pool - great food - great service - we just had an amazing time - next time we are visiting Manhattan and staying the night - we will be sure to book The James New York SoHo.

09/08/2019

Loved the rooftop pool/bar and the restaurants outside areas with lovely large potted plants and umbrellas.

09/08/2019

The roof top pool/bar is a lot of fun as well.

09/04/2019

We picked James instead of SOHO Grand for its modern design and rooftop pool.

09/02/2019

The rooftop pool party was a lot of fun!!

01/15/2020

Love waking up to the floor to ceiling view of Manhattan and the Freedom tower skyline.

12/24/2019

This year we wanted a view of the Freedom Tower.

11/20/2019

The location is to die for - amazing views of the Freedom Tower - great rooftop pool - great food - great service - we just had an amazing time - next time we are visiting Manhattan and staying the night - we will be sure to book The James New York SoHo.

08/27/2019

Looking at the Freedom Tower was stunning!

08/21/2019

The James Soho is a terrific location on the edge of Soho, with the plus of a great rooftop bar, Jimmy's, with stunning Manhattan views of the Freedom Tower and the Hudson River.

10/26/2019

The James is in a prime location with access to all in SoHo, Tribeca, and the Village.

08/22/2019

The James is a chic modern hotel right in SoHo and close to TriBeCa.

08/18/2019

Stunning views of tribeca from the roof top pool.

05/22/2019

This was a perfect base for shopping and sightseeing in the SoHo and Tribeca areas.

05/01/2019

The hotel is in walking distance to Tribeca, Soho and Chinatown plus it’s a short walk to the subway.

07/09/2021

The pool was cold which was amazing for this 100 degree day and we spent the next few hours lounging, reading, sipping wine and taking the occasional dip in the pool to cool off.

02/12/2020

Wine is decent, and it’s nice that they do this despite the food selection.

02/02/2020

The lobby coffee and scones in the am, and wine and cheese in the late afternoon, were great to start and end the day with.

01/22/2020

Nice touch that they offer cookies and wine at night, scones and coffee in the am.

01/05/2020

N/A

09/22/2021

though there is a different elevator for that).

08/27/2019

The lift system is ridiculously slow.

08/05/2019

although when we got in the lift to go to our room there were two slightly intoxicated guys inside who had mad their way down from the rooftop bar they were swiftly escorted out by staff with no fuss at all.

07/25/2019

Their elevator situation was not handled well and there were no backups in case of emergency.

07/09/2019

There was a female apparently trying to operate the elevators, and she let us on eventually when the pool party attendants were set.

07/09/2021

It gets very, very hot up there and if they're charging a resort fee, they should have resort drinks.

02/26/2020

If I had stayed in the summer time I would have more than happy to pay the fee.

02/03/2020

but there was 24hr room service and paid breakfast in room dinning options.

01/12/2020

The room service is overpriced as room service often is

12/17/2019

Big disappointment all around--not a cheap room--over $850 per night.

08/23/2021

Rooms are just a little small

07/09/2021

The room was small,

11/10/2019

Rooms are small

10/23/2019

Rooms are quite small and a little tired

09/29/2019

I stayed here for one night at the end of my business trip and was scarred from my last hotel room which was very small.

02/12/2020

Selection for this happy hour is Keebler similar crackers and one cheese.

02/02/2020

The lobby coffee and scones in the am, and wine and cheese in the late afternoon, were great to start and end the day with.

01/05/2020

N/A

10/14/2019

The hotel is quiet, they offer complimentary coffee until 11 am and small bites for breakfast and every day from 6 pm they offered wine and cheese (delicious cheese btw).

09/22/2019

We enjoyed the mini breakfast of coffee and scones and wine and cheese in the afternoon and drinks in the sky bar at night.

04/09/2020

In the early evening complimentary wine is served at happy hour, a generous gesture and an opportunity to meet with fellow guests.

03/14/2020

but does allow free wine between 5 and 6pm served in the lobby which was tasteful decorated with a fab relaxed vibe.

03/08/2020

There is a small lobby bar with free coffee in the morning—a nice touch—and a wine tasting at 5pm.

02/29/2020

The wine was lovely

02/24/2020

The happy hour was a nice touch and we enjoyed sipping our wine in the beautiful lounge downstairs.

03/24/2020

Great location, great boutique hotel and the customer service was amazing!

03/15/2020

So for us, The Roger is a wonderful little boutique hotel, and a great deal.

03/06/2020

We love the Roger, It is a charming boutique hotel with excellent service and comfortable bedding.

02/28/2020

Chic and comfortable, boutique hotel.

02/24/2020

It is a boutique hotel and as such, felt special, unlike the faceless hotel chains, The staff were very friendly and helpful with directions, booking taxis for us and any general information we required.

03/26/2019

I enjoyed a terrific cheese plate and glass of Sancerre with a visitor there during my last visit).

02/01/2019

I look forward to the tomato soup and grilled cheese.

01/14/2018

The next night I ordered mac and cheese with fried chicken and a soda to drink.

04/01/2020

Shower slow to get warm

03/09/2020

Uneven mattress, 10 year old TV, the tinniest of bathrooms with a shower righter scaling hot or freezing g cold, no in between.

03/07/2020

Bathroom tiny

03/04/2020

Bathroom vanity was ridiculously small.

02/29/2020

The rooms are a bit small and a bit disappointing as compared to the impression you get from the lobby and welcome, a bit simple and not so refreshed with old noisy air conditioning and tiny bathroom,

04/09/2020

Our third visit to The Roger, well located in mid town Manhattan and within walking distance of many great restaurants and coffee bars.

03/15/2020

The hotel is perfectly located to explore and enjoy Manhattan, and the room and facilities are becoming as comfortable as an old shoe.

02/29/2020

Excellent location in the middle of midtown with easy access to all Manhattan.

02/26/2020

The staff is always very nice and super helpful, the quality/ price ratio is very good for Manhattan.

02/07/2020

The public areas have a cozy Manhattan feel with a reception/bar area on the first floor as well as a mezzanine balcony for eating (and where breakfast and afternoon beverages are served).

04/09/2020

My only criticism is the high pricing of the well stocked minibar and consumables tray in each room.

03/15/2020

but the the $1.5M starting price is a bit high for our budget.

03/14/2020

A daily service and tax fee is payable

03/06/2020

It made the room cost an extra $40 a night.

03/06/2020

although we had to pay for it ( Daly fee).

02/29/2020

The rooms are a bit small and a bit disappointing as compared to the impression you get from the lobby and welcome, a bit simple and not so refreshed with old noisy air conditioning and tiny bathroom,

02/28/2020

small bathroom

02/25/2020

We found the room pleasant, well decorated and on a reasonably high floor which was nice - I guess if you were looking for a negative, the only real one is that our bathroom was tiny.

02/04/2020

however, bathroom was VERY small and very high daily service charge which apparently covers the WiFi, coffee and wine hour!

01/28/2020

Be mindful that the beds are hard and bathrooms Are tiny and not made for a big booties.