Search Result for “Rooms were clean“ in New York

424 Results found
Default Hotel photo.
Phone number icon(646) 798-9659
870 7th Avenue, New York City, NY 10019-4369
870 7th Avenue, New York City, NY 10019-4369

Park Central Hotel New York

4.3

1096 reviews

Trip advisor
room cleanlinesscentral-park proximitytimes-square proximitythe-lobby
 - The lobby has a modern and updated look.
 - We couldn’t get away from it, it was in the lobby, in the hallways and even pumped into the rooms!
 - The rooms were clean and spacious, the lobby was inviting, staff was friendly.
 - The lobby was very clean and smelled lovely.
 - N/A
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 - but I am so disappointed with this hotel which is quite pricey.
 - The hotel charges an amenities fee,
 - I think price do not correspond to the service.
 - though I have paid more to be in a bigger room, the bathroom was too small, I barely could enter it.
 - The hotel is very nice and exelent location The storage fee for each package is extremely expensive,it should be no cost extra because they are charging an hotel fee that some people don’t use
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 - N/A
 - Was very close to Times Square and Central Park.
 - Perfectly situated close to Times Square and Broadway,
 - You are in walking distance to Times Square without the noise, hustle and bustle.
 - The Good - location in Midtown is walkable to Times Square, Central Park, 30 Rockefeller, Bryant Park, NYPL, etc.
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 - but then decided to take the elevator downstairs to get the key fixed.
 - but the downside to this is the elevators can be slow, not all the time, but frequently especially during peak times.
 - The elevators took about 5-10 minutes to go up and down.
 - The elevators were slow and it was sometimes difficult to get on.
 - Elevators are too small.
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 - Locals needing a weekend getaway found a sleek looking, very clean room with amazing views.
 - The rooms were clean and spacious, the lobby was inviting, staff was friendly.
 - Hotel and Rooms were clean and updated.
 - The rooms are clean and spacious.
 - The rooms are clean and quiet and I enjoyed being so centrally located in the city.
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 - Our first time staying at this hotel and it had a great location near Central Park and not too far from Times Square
 - Everything was excellent except the front desk people… not nice at all, Location is Amazing, close to Central Park, Times Square and restaurants Air conditioning turns on an off automatic and that bothers me
 - Very close to Central Park (2 minute walk).
 - Really good location, near Central Park, access to metro, Time Square with lots of choice for eating.
 - You are close to Central Park, Broadway, Time Square, and Carnegie Hall.
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 - The hotel is very nice and exelent location The storage fee for each package is extremely expensive,it should be no cost extra because they are charging an hotel fee that some people don’t use
 - however, I was charged 87.00 without being notified.
 - She said to check in with my phone on mobile app or something. I asked her how to do that and get my key card for the room she said, " You will just have to wait than!"
 - They are not at all supportive and has not given me final invoice or final folio till now.
 - but it some how messed up the billing.
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Phone number icon(855) 618-4697
790 Eighth Avenue, New York City, NY 10019-7568
790 Eighth Avenue, New York City, NY 10019-7568

Hilton Garden Inn Times Square

4.2

622 reviews

Trip advisor
room cleanlinesstimes-square proximitytheater-districtconvenient location
 - We love going to see plays and sightseeing in NYC Hilton Garden is clean comfortable located in middle of theater district is perfectly situated on 8th Avenue and 49th Street with parking available next door.
 - had easy walking access to the Theater District, Central Park and supper restaurants.
 - The Hotel was 5 star for location in the the theater district if you were interested in going to plays.
 - Convenient location in the theater district.
 - This hotel is right in the heart of most places in Manhattan - Times Square, Broadway and the Theatre District, and Central Park.
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 - Room 1230 did not smell clean despite the sticker on the door that stated it was.
 - The smell was overwhelming.
 - One night we also had some weed smell coming in from another room.
 - Room smelled terribly of weed.
 - The room had a nasty feel to it and smelled like it had water damage.
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 - the hotel is right in the middle of NYC, very close to times square.
 - but really close to Times Square and metro stations, then this hotel is perfect for you!
 - Hotel is super close to Times Square so expect bright lights throughout the night from the window.
 - The hotel is near Times Square and near subway stops.
 - It is close to Times Square and you avoid the crowds.
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 - Quiet hotel, courteous staff, clean rooms!
 - The pillows were amazing and the room was clean and quiet (well as quiet as NYC is) The staff is friendly and helpful.
 - The hotel service and cleanliness was of the room and premises was great.
 - The room was clean and large.
 - Cozy and clean room and very comfortable.
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 - small room
 - small rooms, street noise, no water in the room, noisy air system, for $600 a night.
 - Rooms were small
 - First I booked a deluxe Queen double bed room (which was my mistake) and got an ugly small and old room (1125).
 - Rooms are small
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 - but with NYC's biggest draws steps or blocks away, we didn't really miss swimming once we got acclimated!
 - Stayed here for 3 nights while on a business trip and visiting .It is convenient location
 - though actually several blocks from Times Square itself, which I consider a plus.
 - Hotel was clean and conveniently located steps from broadway shows and Times Square.
 - There’s a Rite and CVS a block away.
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128 E 45th St, New York City, NY 10017-3104
128 E 45th St, New York City, NY 10017-3104

Club Quarters Hotel Grand Central, New York

4.5

1024 reviews

Trip advisor
room cleanlinessmanhattanfriendlyterrace
 - The staff is friendly and great to work with.
 - This hotel goes above and beyond to make their guests feel welcomed, beginning with the friendly staff and night security\doorman.
 - Friendly staff.
 - Staff is very friendly and helpful.
 - Best surprise was that all of the staff were friendly and helpful.
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 - the room was tiny like a closet, not a real room; the bed wasn't queen, it was more like a full size; no cold water in the bathroom, just hot or scalding hot.
 - The hotel is new, and well-designed; my room was small
 - The rooms are small,
 - The basic room I had was quite small and I think set up for one person
 - Only complaint is that rooms are way too small even for NYC standards
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 - The clubroom is amazing and a great place to hangout with a Manhattan lookout.
 - I ended up changing in the bathroom , checking my carryon bag and carrying my bag with personal things and valuables to dinner across Manhattan .
 - The observatory on the 27th floor gives very good view of Manhattan.
 - It’s location is in the center of the heart of Manhattan: minutes from Grand Central.
 - but you’re in Manhattan!
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 - But the staff was excellent, checking in couldn't have been smoother and the room was spotless.
 - Rooms are clean and comfortable, and the price is reasonable.
 - Otherwise nice clean room.
 - but this was 11/29) The room was very clean and the bed was comfortable.
 - The rooms were clean and sealed prior to out stay.
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 - AC was loud.
 - Room didn’t smell the best, AC was off so room was very hot and musty at first.
 - Room was tattered and AC unit was extremely loud..not a central run unit.
 - There was no hot water, AC was extremely loud and non fonctional.
 - I suspect there aren't enough staff yet, which explains why they didn't inspect my room when I first reported a damp carpet, and only came after the carpet was squishing with water due to a clogged A/C condensate drain line.
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 - -The noise from the elevators was quite annoying, especially at night.
 - Not to mention how long it took for the elevator to get to me.
 - The only negative that we noticed during our stay was that we were joined by a maintenance engineer in the elevator during one of its stops when we thought that there was a one party/elevator policy.
 - There is a problem with the elevators that is frustrating and may be why one staff member at the front desk is so discourteous.
 - but when I stayed there in Feb, and elevators didn't work with regular room keys.
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 - The best part of the hotel for me, besides the well appointed room, was the 27th floor terrace.
 - 27-floor terrace has a decent view.
 - The location, room and the view from our floor and terrace was amazing.
 - The coffee and snacks provided 24/7, and the 27th floor terrace and also great bonuses.
 - There are amenities like a 27th floor terrace with snacks, coffee, computers and wine from 5pm to 6pm.
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220 West 41st St., New York City, NY 10036-7203
220 West 41st St., New York City, NY 10036-7203

Hampton Inn Manhattan / Times Square Central

4.5

796 reviews

Trip advisor
room cleanlinesstimes-square proximitythe-lobbyfree breakfast
 - We were close to Times Square and the Broadway shows.
 - Just slightly off of Times Square and so close to everything.
 - This was a great location, close to Times Square.
 - Good proximity to times square,
 - There are also several restaurants nearby likely due to the proximity to Times Square so you won’t have to go far to find food.There was hot self serving buffet style breakfast while I was here.
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 - While the rooms were very clean, they are tiny.
 - The rooms were clean and had a great city view.
 - Hotel staff were friendly, room was clean and breakfast was great.
 - but the rooms are clean and comfortable.
 - Hotel was very clean as was the rooms.
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 - Breakfast is typical Hilton complimentary breakfast (waffles, oatmeal, eggs, proteins, breads, yogurt, juice, breads).
 - Hot complimentary breakfast is always a plus.
 - Complimentary breakfast was very good.
 - I also was hoping there would be something gluten and or dairy free at the breakfast
 - Hot breakfast is included, with a wide array of options.
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 - Rooms are a bit small,
 - Very small room for double beds.
 - Rooms are very small so not good for family of 4 with luggage.
 - The room was quite small to be honest
 - Our room was small,
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 - Yes - the elevators are a little slow
 - Also for a building this tall, they only have 3 elevators, and when we were there it appeared the third elevator was broken.
 - Elevators and breakfast were a tad crowded
 - Key is needed for access to lobby and for elevator.
 - Very satisfied with the cleanliness of the hotel as well as the security - required key card to get in the lobby as well as the elevator to go to your room.
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 - The lobby was very nice and welcoming.
 - Given the pandemic restrictions you need to inform to the lobby if you want to have your room cleaned, I did that a couple times during my short stay and it worked all fine.
 - The lobby, not fancy is clean and inviting.
 - I appreciated the water, tea and coffee in the lobby.
 - Coffee and fresh water all day in the lobby, mineral water to take out and freshly baked cookies at tea time.
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1605 Broadway, New York City, NY 10019-7406
1605 Broadway, New York City, NY 10019-7406

Crowne Plaza Times Square Manhattan, an IHG hotel

4.1

838 reviews

Trip advisor
room cleanlinesscomfortable bedcorner room
 - N/A
 - Drinks weren’t too expensive either.
 - I paid for something that Crowne Plaza couldn't provide because they were closed.
 - I live in the UK and back in February 2020 I booked 2 rooms at this hotel, staying August 24 – 27 2020 (3 nights) at a total cost of $1508.88.
 - We paid $3600 in Nov. for a March trip.
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 - It was my mammys birthday and they sang happy birthday and gave her cake the location of the hotel is so convenient i love the rooms so clean and pretty and the breakfast is so yummy i didn’t go in the pool
 - The room is clean
 - We stayed 4 days and the room was clean, updated and the staff was fantastic.
 - Room was very clean, beds were very comfortable and the view from our room was great!
 - but would prefer a clean room pleasant reception staff and a hassle stress free stay.
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 - We had a corner room with huge windows that overlooked Times Square, and my daughter's reaction was worth every dime I had spent on the upgrade (which was, I think, around $50 per night).
 - We had room 1824, nice corner room with views of skyline, some water and some street views.
 - High floor, corner room with lots of windows and natural light and a small view of TS .
 - Our room 1701 was a corner and had a great view!
 - We stayed on the 22nd floor and had a corner room with a view of the river (if we had ever had time to look out of the window).
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 - The beds were very comfortable, and the room (aside from the fantastic view) was wonderful.
 - When we arrived into our room, we was amazed, nice sized room, very comfortable bed and very clean!
 - N/A
 - It was clean, beds very comfortable, nice bathroom, hot shower and large TV for catching NBC morning news before heading out for the day.
 - Room was very clean, beds were very comfortable and the view from our room was great!
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 - Endless excuses , most recently ‘when the hotel reopens they will have funds to refund customers’?!
 - I tried even asking for a hotel credit
 - I had left multiple messages for the billing department and never heard back from anyone.
 - I knew it wasn't guaranteed, and I wouldn't be charged if I didn't get the upgrade.
 - My calls to Crowne Plaza billing have never been returned.
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305 W 46th St, New York City, NY 10036-3810
305 W 46th St, New York City, NY 10036-3810

Hotel Riu Plaza New York Times Square

4.3

841 reviews

Trip advisor
room cleanlinesstimes-square proximitymodernfree breakfast
 - We enjoyed the food and ambience of the lobby restaurant and the breakfast each day was excellent and we were seated quickly The room was nice and modern.
 - The hotel is modern, serves up a bountiful and fresh breakfast checking for vaccination record every morning which we liked!
 - Modern, pleasant and good.
 - modern lobby and beautiful rooms and a slice of heaven!
 - The hotel is modern and very clean.
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 - The room was tiny - barely fitting two beds and a small sleeper sofa.
 - The room was small
 - The rooms are small, spartan, not very clean, lacking in simple things e.g.
 - The rooms were small
 - Our room was small
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 - Near of Times Square, near of Metro.
 - Near Times Square, restaurant row, and theaters.
 - Pros; The location can't be beat, near Times Square and Restaurant Row.
 - I love this hotel because of the proximity to Times Square, Riu is only one block away.
 - The location is perfect, it is near the times square, underground, brodway.
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 - The room was clean and comfortable.
 - Room was clean.
 - Room was neat and clean.
 - Room is clean with very comfortable bed.
 - I was very impressed by how helpful the front desk was, the cleanliness of the room, the decor, and the incredible breakfast buffet.
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 - Included buffet was one of the main reasons we picked this hotel and being in RIU hotels elsewhere, we've had fairly high expectations.
 - The complimentary breakfast buffet was a pleasant surprise.
 - The free breakfast buffet, phenomenal
 - The complimentary breakfast is great.
 - but the free breakfast made up for it.
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2178 Broadway at West 77th Street, New York City, NY 10024-6647
2178 Broadway at West 77th Street, New York City, NY 10024-6647

Arthouse Hotel New York City

4.3

935 reviews

Trip advisor
room cleanlinessupper-westthe-lobbycentral-park proximity
 - The arthouse is located close to central park and the red line subway station.
 - Lastly we are avid park goers and the proximity to Central Park just a short few blocks away is ideal.
 - Fabulous location close to Central Park and the subway stop and large rooms with wood floors and great views from the higher floors.
 - A great deal on the Upper West Side of NYC -- close to Central Park, upper Broadway, and of course Central Park.
 - Close to central park and zabars! !
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 - When I checked our, front desk wasn't able to give me receipt for the my 3 day charges.
 - The worse part was that I gave them my debit card for incidentals.
 - And in the end the total amount charged by Booking.com turned out to be slightly wrong as they left out the New York City occupancy tax.
 - "Urban Fee" was tacked on to the room charge.
 - When I went to check out, the $100 pet fee had been charged twice, and they told me that it was per pet not a flat fee as I was told the night before.
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 - The lobby and bar are nice.
 - The lobby has a welcoming, lively vibe and I never waited more than a minute for the elevator.
 - I was able to catch some live music at the lobby/bar area.
 - The lobby and library were pleasant and the staff well trained and helpful.
 - The lobby is attractive and the rooms comfortable and spacious (for a NYC hotel).
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 - The rooms are small,
 - The rooms are small and modern.
 - Tub for shower, empty tissue box, dirty carpets, small room, dangerous shelf near shower, and uninformed staff.
 - Room was tiny.
 - Room was small
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 - Totally frustrating.Staff was friendly and room was clean.
 - Rooms kept very clean.
 - My room was clean, and just what I was looking for.
 - Also the lounge is so nice there is even live piano at night, the hotel was also clean as well as our rooms which is super important to us.
 - The room was clean and the bed was super comfy.
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 - Beautiful room, great lounge, exceptional customer service, and truly the best hotel on the Upper West Side.
 - The hotel's clear inability to ensure my son and I could feel safe during our stay, nor provide even so much as a kind word of support for us after what we endured, was unacceptable and not what we expect from a high end hotel on the Upper West Side.
 - highly recommend this hotel for anyone visiting upper west NYC.
 - I chose this hotel because of it's location in the Upper West Side near the park, many restaurants, and Lincoln Center.
 - We spent a weekend on NYC's Upper West Side and stayed in this wonderful property.
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Phone number icon(844) 631-0595
811 7th Avenue 53rd Street, New York City, NY 10019-6002
811 7th Avenue 53rd Street, New York City, NY 10019-6002

Sheraton New York Times Square Hotel

4

1222 reviews

Trip advisor
room cleanlinesscentral-parksubwaytimes-square proximity
 - The location near Times Square was wonderful to see the sights.
 - The hotel location is great close to times square
 - The location was great; near Times Square and Central Park.
 - It is so close to Times square with easy access to subway and buses .
 - The hotel is walking distance to Times Square, Carnegie Hall, Central Park, Rockefeller Center, Radio City Music Hall and there's easy access to a wide variety of restaurants, grocery stores, and pharmacies.
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 - The subway is right next to the hotel on the corner.
 - N/A
 - The location was great, close to the subways, central park and Times Square.
 - It’s where the N-S and E-W subway lines cross.
 - The subway is right next to the hotel too so catching the E train was easy.
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 - The food is very overpriced.
 - Even there was a charge of USD 25 to operate the fridge.
 - but no the front desk refused to give us the discounted ticket so we end up paying full price for parking.
 - N/A
 - Drinks were also very expensive.
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 - The hotel is located in an ideal spot, steps away from a variety of bars, cafes, restaurants, theaters, public transportation options, as well as a 10-15 minute walk to Central Park.
 - The location was great, close to the subways, central park and Times Square.
 - The location is at perfect location between Times Square and Central Park.
 - The location was great; near Times Square and Central Park.
 - Walking distance to many places including central park, times square, and Rockefeller Center.
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 - You have to sign in when you get in and provide your vaccination card.
 - Even there was a charge of USD 25 to operate the fridge.
 - Moreover, the lobby has security requiring key cards to get in.
 - Upon check in, I was greeted by an incompetent lady who took more than 90 minutes to check us in and charged TWO DIFFERENT CREDIT CARDS for $800.
 - Second night, room card didn't work.
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 - Rooms were clean and it was quiet.
 - N/A
 - simply because they found out it was our first time in New York.. Our room was spotless, had one of the best views of the city and had many restaurants near by.
 - Room was clean, towels were better than other hotels, still, no hotel has decent towels. Bonvoy.
 - However, the staff was very nice and the room was clean.
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Phone number icon(844) 631-0595
212 East 42nd Street, New York City, NY 10017-5803
212 East 42nd Street, New York City, NY 10017-5803

The Westin New York Grand Central

4

1010 reviews

Trip advisor
room cleanlinesstimes-squaresubwaymanhattan
 - The hotel is very nice, in a really good position to walk around the city or take the subway.
 - The hotel is beside Grand Central so the Subway is very accessible also.
 - We walked in all directions as well as used the 7 subway which has an entrance a half a block away.
 - The location was perfect as it was close to Grand Central and a couple other subway entrances.
 - The location is optimal; we only needed to get the subway once, to get uptown for the ballet, and the stop was one block down.
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 - Be warned breakfast or a coffee at the hotel is expensive - medium latte was $9 and could only be charged to the room.
 - But the lack of these basic amenities do not stop the hotel from charging a $50 amenity fee, which the front desk agent seemed unable to explain.
 - The ONLY issue I had during my stay was the fees that they charge your card during your stay.
 - Check in was straightforward - was asked to pay a deposit on a card which I have never done in anoy other hotels in New York.
 - I HATE MY MARRIOTT MERGER, AND HAVE CUT UP MY CREDIT CARD AFTER 15 YEARS.
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 - Confortable, well located, helpful staff, rooms are large (can’t believe it’s Manhattan!)
 - In a few short hours one random morning in Manhattan, it was like we gained a new member of the family.
 - Our room was cozy , modern and surprisingly large for a Manhattan hotel .
 - GCT gives access to pretty much all of manhattan and there's a few 24 hour drugstores within a block, so in case you need something, theres always a place to go.
 - The food was very good, service was great and it wasn’t too badly priced for Manhattan.
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 - When the supervisor came out she came out she expressed that I should know how it is because of the rate I was receiving.
 - Be warned breakfast or a coffee at the hotel is expensive - medium latte was $9 and could only be charged to the room.
 - All she said she could do is waive the resort fee.
 - But the lack of these basic amenities do not stop the hotel from charging a $50 amenity fee, which the front desk agent seemed unable to explain.
 - On top of the $30 fee.
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 - All the 5th Ave shops on your doorstep, short walk to central park and times square.
 - It is walking distance to Times Square etc.
 - Location is terrific for getting around the city and I like being away from Times Square.
 - It is also close to Broadway and Times Square.
 - The rooms were nice and clean and we were able to walk to times square.
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 - The king bed was comfortable, the room was clean
 - The rooms were very clean, the front desk and concierge staff were super friendly and very helpful, and housekeeping was courteous as well.
 - Rooms were clean, Mini Fridge and Kettle - Price of the food in room was unbelievable $7 for a small tub of pringles.
 - The lovely girl obliged and gave us floor 36 Room was immaculate and clean.
 - Check in and check out seem less with friendly helpful staff,lifts worked perfectly in an extremely busy New Years period and the rooms were clean and spacious(especially for New York City)with very comfortable beds and a decent sized and equipped bathroom
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Phone number icon(844) 631-0595
511 Lexington Avenue at 48th Street, New York City, NY 10017
511 Lexington Avenue at 48th Street, New York City, NY 10017

The Lexington Hotel, Autograph Collection

4.2

1424 reviews

Trip advisor
room cleanlinessthe-lobbytimes-squaremanhattan
 - Nice hotel located in a great area short walk to central park, short walk to times square.
 - Few minute walk to Grand Central, and within 2 miles of Times Square, Central Park and loads of other places.
 - Times Square just a short walk.
 - We loved our room and how the hotel was just a little away from Times Square.
 - Easy walk to Broadway, Times Square, Macy's, St Patricks Cathedral, Radio City and Rockerfeller Centre if you fancy some outdoor skating in February.
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 - Rooms are small
 - The rooms are small
 - I was very surprised with the room being so small and no dresser, The shower did not work right, the sink got stopped up and clogged every time we used it.
 - The rooms are small and the hotel is old.
 - Our room was tiny,
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 - The rooms are in need of additional amenities .
 - Housekeeping is inattentive or maybe just doesn’t have towels and shampoo
 - It is now 6PM and we still have no bath towels at all.
 - Green water from bathroom taps, old beds that were thin and hard.
 - No coffee or other amenities in the room.
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 - I have stayed at this hotel many times during my visits to Manhattan.
 - Randy, the Front Office Manager was extremely helpful in answering any questions we had about the area in mid-town Manhattan.
 - N/A
 - Great location in the heart of Manhattan, within walking distance to restaurants, shopping, and theater.
 - I go there 9 out of 10 times when in Manhattan.
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 - Room was clean and good sized.
 - Rooms are clean and comfortable.
 - but clean rooms, and upgrades when available.
 - The room was clean and the bed was comfortable.
 - The rooms are clean, nicely appointed,
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 - The Lexington also charges a destination fee.
 - They charge you $35.00/day for things you will never get to use .
 - So i then had to call my bank and dispute the charge where they opened an investigation and eventually reimbursed my the wrongful charge.
 - though the basic services were not available the hotel still charged the daily activity fee…I tend to disagree with that policy.
 - We were charged a destination fee- we stay at the Westin often and never are charged a destination fee.
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 - The fitness room was open and ample and having a starbucks in the lobby was a bonus too.
 - But the lobby was beautiful and everyone was very nice .
 - The lobby is so pretty and location is convenient to a ton of great spots in the city.
 - Breakfast off the lobby in the morning was over the top with lots of variety of food to start you morning off to a good start to enjoy NY for the day.
 - The location couldn’t be beat and I loved having Starbucks in the lobby.
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