Search Result for “Room was clean“ in New York

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128 E 45th St, New York City, NY 10017-3104
128 E 45th St, New York City, NY 10017-3104

Club Quarters Hotel, Grand Central

4.5

750 reviews

Trip advisor
room cleanlinesscentral-station proximityelizabethterrace
 - -The noise from the elevators was quite annoying, especially at night.
 - Not to mention how long it took for the elevator to get to me.
 - The only negative that we noticed during our stay was that we were joined by a maintenance engineer in the elevator during one of its stops when we thought that there was a one party/elevator policy.
 - There is a problem with the elevators that is frustrating and may be why one staff member at the front desk is so discourteous.
 - but when I stayed there in Feb, and elevators didn't work with regular room keys.
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 - Close to Grand Central.
 - The hotel is well-priced and wonderfully convenient, next to Grand Central and near family
 - Great location near Grand Central Stations with tons of metro lines to move around the city.
 - This hotel was super close to grand central and the check-in/out process was super easy, all on your phone!
 - Helpful, friendly staff, very clean quarters, nice room design, comfortable bed, great location near Grand Central Station.
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 - The best part of the hotel for me, besides the well appointed room, was the 27th floor terrace.
 - 27-floor terrace has a decent view.
 - The location, room and the view from our floor and terrace was amazing.
 - The coffee and snacks provided 24/7, and the 27th floor terrace and also great bonuses.
 - There are amenities like a 27th floor terrace with snacks, coffee, computers and wine from 5pm to 6pm.
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 - Elizabeth at the front desk greeted us with high energy.
 - I had a very nice stay at CQ - special thanks to Elizabeth and Omar for making the stay feel nice from the beginning to its end.
 - Elizabeth was one the persons who assisted me throughout the weekend.
 - Elizabeth B., She is so wonderful, employees like her make it 5 stars.
 - Elizabeth at the desk was fantastic!
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 - But the staff was excellent, checking in couldn't have been smoother and the room was spotless.
 - Rooms are clean and comfortable, and the price is reasonable.
 - Otherwise nice clean room.
 - but this was 11/29) The room was very clean and the bed was comfortable.
 - The rooms were clean and sealed prior to out stay.
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 - the room was tiny like a closet, not a real room; the bed wasn't queen, it was more like a full size; no cold water in the bathroom, just hot or scalding hot.
 - The hotel is new, and well-designed; my room was small
 - The rooms are small,
 - The basic room I had was quite small and I think set up for one person
 - Only complaint is that rooms are way too small even for NYC standards
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 - AC was loud.
 - Room didn’t smell the best, AC was off so room was very hot and musty at first.
 - Room was tattered and AC unit was extremely loud..not a central run unit.
 - There was no hot water, AC was extremely loud and non fonctional.
 - I suspect there aren't enough staff yet, which explains why they didn't inspect my room when I first reported a damp carpet, and only came after the carpet was squishing with water due to a clogged A/C condensate drain line.
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300 W 44th Street, New York City, NY 10036-5419
300 W 44th Street, New York City, NY 10036-5419

InterContinental New York Times Square

4.1

1025 reviews

Trip advisor
room cleanlinesstime-square proximitysubwaytheater-district
 - This is a centrally located hotel near Times Square.
 - It's only a few blocks from most of the theatres and close to times square.
 - The location was great, very close to time square, rooms were large enough and in good conditions.
 - It’s great to be near Times Square and to hear the backdrop of the noise,
 - A very simple summary of the Intercontinental Times Square is: - Top location for those who want to be as close to Times Square as possible.
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 - Had $100 credit for mini bar…no prices or menu just a complete guess.
 - IRONICALLY, it was the MOST expensive InterContinental I have stayed at.
 - I can’t remember the last time I had to pay to use a printer!
 - It costs a dollar for a drink and hotels charge 12 or 15.
 - Only thing I didn’t like is they charge you the resort fee for services I don’t use at all.
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 - Close to the theater district.
 - The hotels location was perfect, right in the heart of the theatre district next to Time Square!
 - Also very handy for Port Authority bus station and right in the centre of the theatre district.
 - So we have just spent a week staying at this hotel located right in the heart of the Theatre District.
 - This hotel is just off Times Square and in the heart of the theater district, so if you want to be in the center of everything and you want to minimize lots of walking - this would be a great option.
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 - Subway stop right outside the front door.
 - Easy to get to via the subway, check in was fast, and I had a cool room!
 - This hotel is centrally located and sits on top of Subway stop.
 - They even took us down to the subway, right next to the hotel, and got our tickets and then made sure we knew which train to get on.
 - The hotel is in a great location, just a 3 minute walk into Times Square and within walking distance of the subway and lots of places to eat nearby, definitely recommend Shake Shack at the end of the block!
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 - Room was spotless including the bathroom.
 - Room was clean and comfortable.
 - The room was spotless and large for NYC!
 - The hotel tries to maintain good service, and the room was clean,
 - The room was clean, and there was very little noise or issues.
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 - Had $100 credit for mini bar…no prices or menu just a complete guess.
 - Lack of food choices on the premises was frustrating, especially with the automatic added daily surcharge which can be used for mini bar.
 - The key card system is a complete disaster.
 - For what you charge it's really inexcusable to have virtually no amenities and blame Covid. 5.
 - Only thing I didn’t like is they charge you the resort fee for services I don’t use at all.
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Phone number icon(212) 204-4980
6 Times Square SE Corner Of 42nd St, New York City, NY 10036
6 Times Square SE Corner Of 42nd St, New York City, NY 10036

The Knickerbocker Hotel

4.6

1786 reviews

Trip advisor
room cleanlinessrooftop bartime-square proximitymodern
 - The rooftop bar is absolutely beautiful with stunning views.
 - If you looking for a rooftop bar that serves special cocktails, I recommend St.Cloud.
 - Rooftop bar is so nice!
 - Times Square roof top bar at its best.
 - Rooftop bar was very cool, pricey ($28 for 2 Corona’s)
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 - Well-appointed, lush, modern decor.
 - We got a junior suite which was HUGE , with high ceilings, nice modern furnishings and a seriously massive bathroom.
 - Perfect location, extremely clean and modern.
 - However, it has been remodeled using a modern palette, very tasteful.
 - Very contemporary.
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 - Not really sure what the extra charges were for (residence fee),
 - but they tried to charge me an additional 222$ emailing me about it.
 - Initially we were put in a room overlooking an interior rooftop, it was a minimal charge to change to a room with a view of the city which was totally worth it.
 - We then went to check out at 4am in the morning when we left and the bill had an upgraded room charge on it totalling over $150 for our stay!
 - When we asked about a late checkout they wanted to charge us a whopping $200 USD for a few hours!
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 - For the price payed we didn’t expect these issues.
 - We got an expensive suite hoping for something really special.
 - You still have to pay for the parking lot.
 - Not really sure what the extra charges were for (residence fee),
 - but not all hotels charge them.
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 - You are in the best location as far as the craziness of Times Square and proximity to Penn Station.
 - The room was clean and being near Times Square a huge plus!.
 - Hotel is also very close to Times Square, one minute walking, it is a very popular destination and its heart of the shopping area for the mass market.
 - The Knickerbocker Hotel is a hidden gem near Times Square.
 - Easy walking distance from Times Square and the best Broadway Musicals. When everyone else is getting on the subway or trying to drive a car through Manhattan (why?)
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 - Although the rooms are clean, and most things are serviceable service levels are for the "one and done" traveler.
 - Had issues with first room cleanliness, were given a second room which had noise issues, finally in the end given a nice room that I’d expect from a five star hotel.
 - The room was clean and being near Times Square a huge plus!.
 - Excellent staff:Paula, Cynthia, Brandon, Ariela and Anil - Who takes care of the cleanliness of the room with all his heart and smile.
 - The Knick is super clean and the rooms are great.
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Phone number icon(855) 605-0318
350 W 40th St, New York City, NY 10018-1404
350 W 40th St, New York City, NY 10018-1404

DoubleTree by Hilton Hotel New York Times Square West

3.4

2013 reviews

Trip advisor
room cleanlinesstime-square proximityrooftop barsubway
 - The location isn’t bad, few minutes to the subway,
 - The location is great and close to Times Square and several subway stations.
 - Hotel was in a good location, very convenient to reach Times Square, 5th Ave, and take the subway to other neighborhoods/districts.
 - Location is just OK. Few blocks west of Times Square and the subway.
 - The location is great which is near the subway, port authority bus terminal and Times Square.
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 - Room was VERY SMALL because it was behind elevator shaft.
 - 36 flights and 4 elevators that are oddly spaced apart means a lot of waiting, like lines around the lobby, annoying.
 - but the walls and doors provide almost no acoustic barrier, and you can hear every elevator ring and even people whispering in the hall way.
 - Nobody was enforcing a mask policy or social distance so the lift was crammed.
 - Everyone we came across in elevator, lobby, hallway all said the same thing!
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 - Room was VERY SMALL because it was behind elevator shaft.
 - Small rooms aren’t new
 - This is the my worst hotel experience both in US and abroad, The hotel room is tiny which I understand,
 - The rooms were very small, couldn’t even open our luggage’s in the room with terrible view both on 26th and 31st floors.
 - Small rooms and crowded hotel.
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 - The location is great and close to Times Square and several subway stations.
 - Very close to Times Square and Broadway.
 - Close to time square .
 - Despite being located walking distance from time square and the theatre district, the area is overrun by unsavory characters.
 -  It was nice being close to Times Square.
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 - Room was VERY SMALL because it was behind elevator shaft.
 - Small rooms aren’t new
 - The room was smaller than expected,
 - They changed our room to an inferior category.
 - This is the my worst hotel experience both in US and abroad, The hotel room is tiny which I understand,
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 - My room was very clean, and on a lower floor so I didn’t have to worry about the elevator at all during the stay.
 - Rooms were clean
 - Very clean room & bathroom.
 - Besides that the room is clean and well maintained.
 - For $380 a night at the Hilton Honors rate you would expect a clean room.
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 - I booked this hotel because of the rooftop bar.
 - In fact when I checked in, it said please enjoy our rooftop bar and amenities.
 - It also has a rooftop bar, one.
 - We did use the rooftop bar once during the stay which was great it was quite early so was quiet up there I would imagine it gets quite busy .
 - The view of the sunset from the rooftop bar at night is incredible!
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Phone number icon(855) 605-0316
1335 Avenue of the Americas, New York City, NY 10019-6078
1335 Avenue of the Americas, New York City, NY 10019-6078

New York Hilton Midtown

4

2029 reviews

Trip advisor
room cleanlinesstime-squareexecutive loungecentral-park proximity
 - The lobby bar was good and the Executive Lounge had a wide selection of breakfast items.
 - The Executive Lounge in the lobby, was closed monday and tuesday, which means I was only able to make use of my complimentary acces half of the time I was there.
 - They recover one star by having an operating executive lounge.
 - A great perk was access to the executive lounge which provided a great free continental breakfast in the morning.
 - This time the executive lounge was totally full in particular in morning hours and the service was lousy.
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 - In addition to the rude staff, if this was the host hotel for the marathon, they did absolutely nothing for the runners - except charge $5-6 for a bottle of water.
 - Overcharged for a superior room on a higher floor
 - If I canceled the room, I'm charged a fee When I called Hilton, they called the hotel, for 3 hours went on and no one picked up at the hotel.
 - The beds are not as comfortable as in a normal Hilton, the room needed a renovation, they charge an outrageous facility fee per night and even an extra fee to store our luggage.
 - We then took our cases to luggage storage where we were charged $5 per case to store.
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 - The location is very good, the rooms are clean.
 - While very busy, this hotel has a neat appearance and the rooms are very clean.
 - Room was clean.
 - The room was clean as was the bathroom.
 - Room was spotless and beds were made and toiletries replenished daily.
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 - Also, that morning, I purchased a breakfast sandwich and coffee from the cafe in the hotel and was charged $18 - when I went to eat it, it was cold, stale and greasy.
 - Expensive for the experience.
 - No coffee maker and a daily resort fee.
 - Another typical overrated and high cost of dirty NYC experience.
 - They did suggest booking another Hilton room at a different hotel at a higher price.
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 - The location was great for Times Square, Central Park and Subway.
 - Walking distance to Central Park, MoMA and Times Square.
 - Central Park one way, Times Square the other, go front one street and you might find ZZTops playing outside the Rocker fellow centre as we did ,go back a street for fine food and fine craic.
 - Close to Central Park and Times Square along with the Theater district.
 - The best thing about this hotel is the location, it's so close to everything, specially if you wanna attend Broadway shows, Times Square, 5th Avenue, etc.
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 - Walking distance to Central Park, MoMA and Times Square.
 - Location was perfect - having 4 children and being close to Central Park was great as we started the days by popping to a local Blue Bottle Coffee then for a run in the park!
 - Close to Central Park and Times Square along with the Theater district.
 - Close to Central Park and Times Square
 - I have really enjoyed the proximity of Central Park.
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 - Old hotel with poor amenities, small rooms and bathrooms.
 - Staff were discourteous and some basic amenities were missing during my stay.
 - This time it was really dramatic as hundreds of young people were flooding the hotel due to a UN event.
 - Shower did not drain, so we showered in inches of dirty water.
 - Our room had marks on the walls, a shower that didn't drain correctly and the drain was sticking out at an angle.
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570 Tenth Avenue West 42nd Street, New York City, NY 10036-3001
570 Tenth Avenue West 42nd Street, New York City, NY 10036-3001

YOTEL New York

3.7

2554 reviews

Trip advisor
room cleanlinesstime-square proximityterracemodern
 - Its a good hotel at a great location close to the Times Square
 - We liked the location, and how close it is to Time Square,
 - Walking distance to Times Square, The Edge, and more.
 - but thankful the location was somewhat near Times Square.
 - Nice place to stay in this great Big Apple, near to the Times Square, Museums, Hudson River, Broadway Shows and so on. ..
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 - Rooms are modern and clean.
 - The rooms are very modern and super clean!
 - The staff was extremely kind and the hotel was modern, sophisticated, and luxurious.
 - The hotel has a very cool and modern atmosphere.
 - Quite and being upgraded to higher floor but nothing is open due to Covid and Neighborhood sketchy around the tunnel room is simple and modern and not very clean floor to ceiling windows with decent view
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 - :/ The room itself was a little beat up.
 - Also the couch in my room was permanently stained.
 - but very small and is reminiscent of a hospital room.
 - From the 4th floor, you must take a second elevator to get to your room, which was annoying,
 - We waited until the fire department left and all was ok to go up to our room again (but once again, nobody from the hotel told us everything was safe!).
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 - However, you basically spray water all over the entire bathroom.
 - There's diarrhea spattered on the doors of the stalls.
 - Our room’s shower handle plate was loose and the smoke detector was dangling by a wire.
 - The door in the bathroom which connects to the balcony did not lock.
 - There was no shampoo or soap in the shower, so I had to buy that too. 11.
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 - Social area is cool, nice outside terrace.
 - The rooftop terrace bar has amazing views.
 - The rooftop terrace is very cool and trendy - perfect for snapping a few pictures!
 - The terrace was open so we took advantage of a nice day to sit and have nibbles and a drink.
 - Good price and location, I'll expect a little more clean And I tried to go to the terrace
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 - The room was very clean, great views, and comfortable beds.
 - The rooms were clean and the beds were extremely comfortable.
 - N/A
 - Room was always clean and the staff is friendly.
 - The rooms are clean,Cosy and the view is amazing.
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 - Cons: Rooms are too small, and wifi was not good.
 - The room its too small, the modern concept to integrate the WC near to the bed was a bad idea, the walls are too thin, We can hear people on hall and next rooms.
 - Rooms are small
 - Rooms are small
 - The room was small - as expected for the price -
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305 W 46th St, New York City, NY 10036-3810
305 W 46th St, New York City, NY 10036-3810

Hotel Riu Plaza New York Times Square

4.4

969 reviews

Trip advisor
room cleanlinesstime-square proximitysubwaymodern
 - Location turned out to be great - under 10 min to Times Square and several options for subway stops within 5-10 min walking time.
 - Subway close by.
 - Many subway stations are nearby so no matter which direction you walk, you can also take the subway easily.
 - Everything we needed was within walking distance including the subway.
 - Subway stops nearby if don't want to walk downtown.
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 - The room was clean and comfortable.
 - Room was clean.
 - Room was neat and clean.
 - Room is clean with very comfortable bed.
 - I was very impressed by how helpful the front desk was, the cleanliness of the room, the decor, and the incredible breakfast buffet.
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 - It was disappointing to hear at check in the queen size room that we booked wasn't available and we were given a room with 2 full size beds.
 - When we got to the rooms - and they have plenty of elevators to handle traffic - our first thought was that there has got to be the second part of the room somewhere.
 - Noises from the corridor were also disturbing.
 - You can see an outline of the showering person and there is no soundproofing so you can hear all bathroom sounds.
 - The walls are thin and you can hear your neighbors quite clearly.
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 - Near of Times Square, near of Metro.
 - Near Times Square, restaurant row, and theaters.
 - The location is excellent, near time square.
 - Pros; The location can't be beat, near Times Square and Restaurant Row.
 - I love this hotel because of the proximity to Times Square, Riu is only one block away.
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 - We enjoyed the food and ambience of the lobby restaurant and the breakfast each day was excellent and we were seated quickly The room was nice and modern.
 - The hotel is modern, serves up a bountiful and fresh breakfast checking for vaccination record every morning which we liked!
 - Modern, pleasant and good.
 - modern lobby and beautiful rooms and a slice of heaven!
 - The hotel is modern and very clean.
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 - The room was tiny - barely fitting two beds and a small sleeper sofa.
 - The room was small
 - The rooms are small, spartan, not very clean, lacking in simple things e.g.
 - The rooms were small
 - Our room was small
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 - N/A
 - Room cards were very finicky and we had to replace it every day, and sometimes twice a day - they would stop working, And no, they were not next to the phone at any time.
 - After spending nearly 2 hours on the phone with multiple people at TripAdvisor, they would only provide a credit, if I could provide screenshots of the room description.
 - I understand that you will be charged if you want to pre book an early check in,
 - We pulled out the business card Liz provided - it wasn't even hers!
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Phone number icon(855) 618-4697
790 Eighth Avenue, New York City, NY 10019-7568
790 Eighth Avenue, New York City, NY 10019-7568

Hilton Garden Inn Times Square

4.3

602 reviews

Trip advisor
room cleanlinesstime-square proximitytheater-districtconvenient location
 - small room
 - small rooms, street noise, no water in the room, noisy air system, for $600 a night.
 - Rooms were small
 - First I booked a deluxe Queen double bed room (which was my mistake) and got an ugly small and old room (1125).
 - Rooms are small
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 - but with NYC's biggest draws steps or blocks away, we didn't really miss swimming once we got acclimated!
 - Stayed here for 3 nights while on a business trip and visiting .It is convenient location
 - though actually several blocks from Times Square itself, which I consider a plus.
 - Hotel was clean and conveniently located steps from broadway shows and Times Square.
 - There’s a Rite and CVS a block away.
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 - the hotel is right in the middle of NYC, very close to times square.
 - Extremely close to time square.
 - however, walking distance to Time Square for shopping, dining, subways and night festivities.
 - but really close to Times Square and metro stations, then this hotel is perfect for you!
 - Great location close to Time Square.
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 - Quiet hotel, courteous staff, clean rooms!
 - The pillows were amazing and the room was clean and quiet (well as quiet as NYC is) The staff is friendly and helpful.
 - The hotel service and cleanliness was of the room and premises was great.
 - The room was clean and large.
 - Cozy and clean room and very comfortable.
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 - We love going to see plays and sightseeing in NYC Hilton Garden is clean comfortable located in middle of theater district is perfectly situated on 8th Avenue and 49th Street with parking available next door.
 - had easy walking access to the Theater District, Central Park and supper restaurants.
 - The Hotel was 5 star for location in the the theater district if you were interested in going to plays.
 - Convenient location in the theater district.
 - This hotel is right in the heart of most places in Manhattan - Times Square, Broadway and the Theatre District, and Central Park.
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135 West 45th Street, New York City, NY 10036-4004
135 West 45th Street, New York City, NY 10036-4004

Hyatt Centric Times Square New York

4.3

749 reviews

Trip advisor
room cleanlinessrooftop bartime-square proximitymodern
 - It is within an easy walking distance of the Times Square attractions and theaters, and an easy walk from the subway.
 - Hyatt Centric Times Square is an excellent choice due to its proximity to Times Square and walking distance to the theatres.
 - Within easy walking distance to Times Square, Broadway and many restaurants and bars.
 - If you want to be close to Time Square and yet want some quietness then this hotel is for you.
 - Close to Times Square.
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 - The room was clean, with plenty of towels and hot water.
 - We visited the Hyatt Centric Times Square this weekend and thoroughly enjoyed our experience for the following reasons: The room was clean and well maintained including a modern decor.
 - The room was clean
 - Room is really clean and all the amenities are well managed
 - The hotel and rooms are clean.
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 - Beware of being charged for watching any movies without being asked if charge is accepted.
 - They over charge and add on random high fees even after you’ve paid the full balance for the room!
 - No explanation, no inconvenience credit or nothing!
 - but our room was upgraded at no extra charge.
 - It must be on a hold on a card or if you want to leave a cash deposit its $350.00.
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 - We visited the Hyatt Centric Times Square this weekend and thoroughly enjoyed our experience for the following reasons: The room was clean and well maintained including a modern decor.
 - Hotel rooms were spacious and very up-to-date and modern.
 - Super comfortable, modern, beautiful room with great beds.
 - The room was clean and modern with a great view.
 - The rooms were modern, extremely clean and a good size for the location it's in.
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 - A beautiful gym and rooftop bar to enjoy are also on site and is just as great as everything else.
 - The roof top bar has great views
 - I can't say the same for my experience at BAR54 (the rooftop bar).
 - I would recommend this hotel and of course there is a great rooftop bar.
 - My favorite part of this hotel is the rooftop bar.
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 - but I wish price would be lower. 2.
 - They over charge and add on random high fees even after you’ve paid the full balance for the room!
 - I was FORCED to find another hotel that was twice more expensive all because of the close check-in date!
 - I had to pay $75 for the gym down the street. 4).
 - but rather expensive.
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Phone number icon(855) 605-0316
234 West 42nd Street, New York City, NY 10036-7215
234 West 42nd Street, New York City, NY 10036-7215

Hilton Times Square

4.3

1040 reviews

Trip advisor
room cleanlinesstime-squaresubwaytheater-district
 - The Hilton Times Square is centrally located - close to Grand Central Station, Bryant Park, subways and the theater district to name a few.
 - Subway just a half block away.
 - We stayed at the Hilton Times Square because of its proximity to Madison Square Garden, the subways, and Times Square.
 - Subway is right out the front door.
 - An often overlooked advantage is that this hotel sits on top of most major subway lines in the city.
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 - Room was clean nothing to brag about.
 - We were blown away by the amazing customer service, gorgeous and clean room and being in the perfect location in NYC!
 - The room was clean, comfortable beds, and great view.
 - We were there to celebrate my daughters birthday.Our room was clean and comfortable with views of the Empire State building.
 - Amazing views from guest rooms, the bar has breathtaking views and the rooms are very clean.
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 - I have called in six times just trying to get a credit card authorization form.
 - N/A
 - The force you to pay $30 per day for a maintenance charge and pretend to compensate you with $20 credit at the bar and $10 at the restaurant.
 - Beware of the $30 per day daily urban destination charge.
 - My husband and I were hit with unexpected fees, then they give you a card that allows you to spend $10 for snacks and $20 at their bar and if you don't use it, you just lose your money that they stole in the first place.
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 - We stayed in one of the suites for a week using our Hilton points, it was massive and had a good view of NYC and times square.
 - He took what started out as a really bad situation and went above and beyond to make my stay at The millennium times square an amazing experience.
 - Right in the middle of Times Square, me and my friend had a great time in this amazing hotel.
 - The Hilton Times Square is centrally located - close to Grand Central Station, Bryant Park, subways and the theater district to name a few.
 - though it was so close to Times Square the hotel was so quiet, we didn’t get woken up by any noise throughout our trip at all (and I am a very light sleeper)!
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 - The Hilton Times Square is centrally located - close to Grand Central Station, Bryant Park, subways and the theater district to name a few.
 - This location is as good as it gets for exploring the theater district, Times Square, Rockefeller Center, Central Park, etc.
 - First the good stuff; The location is in the middle of the theatre district with access to many restaurants.
 - We love it because it's right in the middle of the action, convenient to the Theater District, subways, Bryant Park, and of course Time Square.
 - All in all -- this is a good choice if you want to stay in the theater district -- or it will be once the elevator situation is resolved.
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 - The small elevators do not accomodate the large hotel very well.
 - During our stay, one lift to Ground Level was always out of order, and on one occasion upon returning late one evening, both lifts were out of service, and we were forced to climb many flights of stairs and ride lifts in an adjoining Building.
 - The elevators can be slow and they fill up quick.
 - One or two elevators were out of service, which didn't help.
 - Only one downside were the elevators were slow.
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