The Ink 48 Hotel is marvelously located in the creative hob of NYC, Hell's Kitchen, and near the shopping mecca of Hudson Yards with abundant views of the Hudson River and the Manhattan skyline.

It was a quick walk through Hell's Kitchen to Times Square and Midtown,

We were in NYC to visit our son who lives in Hell's Kitchen. From the moment we stepped out of our taxi, we were treated as VIPS--the doormen were amazing and friendly, the front desk at check in was fantastic--Thank you Lynn for giving us a wonderful first impression of Ink 48 and for our fabulous corner room with views of the Hudson and 48th St (and funny, the back of our son's apartment!)

but you also have access to some of the best restaurants in Hell's Kitchen just one block away.

THIS IS THE MISLEADING / FALSE WORDING OF  EMAIL
We're looking forward to welcoming you to Ink 48 Hotel, located in the creative center of New York City, Hell's Kitchen.

Also great location to venture out and dine in Hell's Kitchen.

There are lots of great properties in NYC and Hell's Kitchen.

I traveled to New York City again for a quick 1-night stay in Manhattan on the west side in Hell's Kitchen.

I was excited to experience this hotel in Hell's Kitchen.

My girlfriend and I booked the Kimpton Ink 48 in the West Side / Clinton / Hell's Kitchen area for our anniversary, and it is easily one of the most rewarding hotel experiences I've ever had.

Nice hotel with large rooms; clean; great location for Hell's Kitchen (and to get away from the masses of tourists elsewhere); good connection to E Subway; rooftop bar.

Unless you have a compelling reason to stay in Hell's Kitchen, I would steer clear.

While Hell's Kitchen is about a 10-15 minute walk from Times Square, that's what I loved about it.

The Ink48 in the Hell's Kitchen neighborhood was a surprisingly good location for all we chose to do.

Awesome bars and restaurants in hell's kitchen, walkable to everything: times square, MSG, 5th ave, rockefeller center, etc.

Take advantage of Hell's Kitchen top rooftop bar and the complimentary wine evening reception as well!

We loved staying at the Kimpton Ink 185 Hotel in the Hell's Kitchen neighborhood.

I was even more disappointed that the hotel staff insinuated that it was my fault for not having called the bar repeatedly ahead of my stay to confirm that it was not rented out by a private party.

Also, there is now a very loud club across the street that blasts music on Friday and Saturday nights until 4am, shaking the windows of the room even 10 floors up.

Service at the front desk is lacking, roof top bar is dated with lounge furniture uncomfortable, and no heads up regarding the very loud club next door that kept us up until 4 am.

but there’s also some club or venue nearby (maybe the Cantina) blasting music so loud, DJ screaming, crowd roaring, bass thumping past 2 am both Friday and Saturday night.

There is a nightclub next door which creates a lot of noise at 3am in the morning  not just the nightclub goers.

Turns out (a) it's a separate company to the hotel so they have no control of the door policies (b) they only let kids in from 4 to 5pm and the adults can't drink alcohol at that time (c) paying hotel guests come second (d) changing dress code requirements (e) private parties take priority.

There is an extremely loud bar across the street that blares REALLY LOUD music along with a DJ yelling right into your room until 12:45am!!

Also we were lucky here too, despite a false fire alarm and some usual "city noises" we did not have any rowdy guests keeping us up, or hear the music others mentioned.

I would say that unless you'll be partying at the club across the street, don't stay here.

Just think we should have been warned at check in about the nightclub when we arrived and given the opportunity for a different room especially as an ihg member.

however one of our party had a much larger credit card charge than he signed for which was rather alarming while the restaurant team were looking into why this happened, it’s not what you want to hear! !

There is construction to the front of the hotel and a Mexican bar at the side of the hotel, which stays open very late with very loud music which you can hear up on the 14th floor and will kepp you awake until 4am!

We were on the 7th floor so we were shocked that the noise was so loud.

The problem is the heating; in that it is really noisy (on cool or heat) - not a soothing white noise hum, this is intrusive booming annoyance  (whether on low, med or high) and worse for us, room 1517 at $300 a night, it delivered all that noise

We could not sleep on Saturday evening because the club across the street was playing crazy loud music all night.

Be warned, there is a Cantina/drag queen club across the street that starts playing loud music around midnight and does not stop until around 4 am, at which time the crowd spills out onto the street and screams for another 30 minutes.

While not the hotel's fault, fyi, when we were there we were woken up very early by some very loud construction jackhammers at a property adjacent to the hotel.

The only downside is the music from the bar in the hotel/nearby bars loud and can be heard from room and on the worst occasion it did go on until 4am! !

Our other guest (our 20lb dog) was well taken care of too as she enjoyed the complimentary dog treats and welcome pets from all the lovely staff.

I have secured another pet friendly NYC hotel and rebooked everything there.

PLUS we were allowed to bring along our dog, free of charge!

They made our stay for Columbia graduation comfortable and we didn’t have to worry about the dogs.

It is pet friendly (our bernadoodle knows her way around, and the staff loves her).

This is my second stay at a Kimpton and couldn’t be happier plus they are dog friendly!

The staff, the rooms, the style and the vibe make for a PET FRIENDLY and casual upscale stay. With so many superstar employees (Go HR!)

There are also bikes for guests to use, and dogs stay free.

Thanks for the iced coffee every morning, free wine at 5, letting my dog stay for free, spacious rooms (compared to most NY hotels),  spectacular views, comfortable bed, refreshing bath amenities and most importantly the staff who made our stay so hospitable!

All of the staff was very professional, friendly, and helpful; they truly welcome dogs; the location is perfect; and the room, including the bathroom, is a good size and very clean.

-Dog friendly (we had two dogs with us including a yellow lab)

I would return here in a heartbeat.

Like other Kimpton locations they welcome pets and provide bikes!

I've stayed at hotels around the world with my dog and this one is one of the most dog friendly.

Wonderful, super friendly employees who can't do enough to make you (and your dog's) welcome.

We will make this our first place to book from now on, and bringing along our well-behaved dogs that are made to feel welcome is also a huge plus.

Again I always wish we had brought our dogs (yet as one dog barks as I type this I'm happy we did not lol) We stayed mostly in our room since it was so amazing, the views.

Not sure why since I was supposed to check in 4 whole days from then so I had them call the hotel to see if they could waive the penalty fee.

The price is way overpriced for the room.

Not sure exactly what the $40 nightly amenity fee is for aside from a cash grab.

That means only 1 out of 4 nights did we receive the accommodation we paid for.

Breakfast is expensive and only a grab and go option,

The hotel is very expensive and has basic rooms.

Paid extra for high floor which never happened .

There's nothing worth it, go to a cheaper hotel and you'll get the same thing only better.

but the pricing was a bit ridiculous, they charged at least $5 for every article of clothing (Like $6 per sock)

Hotel not as advertised, room is dirty and outrageously priced.

My only negative is that the Mini Bar was a bit expensive.

Oh wait, I forgot to add that they charge $40 as an amenity fee.

I was aware of these fees being charged in NYC and would not have booked such an obvious rip off.

Either way I had to pay for my car to get out of the garage.

Imagine the frustration to have a VIP guest arrive and be told they could not check in because the room wasn't paid for, because unbeknownst to us, ink48 is crazily deciding behind the scenes not to charge the room ahead of time like you say you do.

The roof top bar charges $21 for a small drink served in plastic cups 🤷🏻‍♀️ I just don't understand, we were sitting there and thinking they must be deliberately running this hotel down to the ground as there's no way anyone with a bit of brain would run a business like this.

i\It was very expensive for the quality of the rooms and right next to a rooftop cantina bar which we could hear as if it was in our room.

Customers please beware of hidden fees that the hotel is not upfront about.

You will be charged 8 USD for small 500ml water which is part of snacks bar.

Not disclosed on reservation - we were told at checkout "there's nothing you can do, you have to pay it".

See list

Windows -  The noise from the traffic woke us from 0745 in the morning and continued all day .

but the street noise transmitted to our 9th floor room made for 3 nights of very poor sleep.

Even with noise cancelling headphones we could not sleep both nights of our stay.

The air con was really old and when it starts it sounded like jet engine and no way you can sleep with that noise and when it stops the room gets stone cold.

but facing the street so you could hear some NYC traffic during busy hours of the day and night.

The noise at night, EVERY night, coming from a nightclub next door was DEAFENING.

If you are looking for a loud, unkept, hotel with subpar service and food then YOU FOUND THE RIGHT PLACE.

There is an all night club right across the street and if you are on the 48th St side, you will hear screaming, music and noise ALL night until 5am. 2.

The man on the desk was actually incredibly rude and not at all sympathetic to the fact that we had been awake for 36 hours.

Try to avoid lower floor rooms due to traffic noise, I had a truck parked with running engine under my window for several hours and I couldn't sleep.

It does get a bit traffic noisy street side.

We had all these charges removed when we challenged them and obviously as compensation for the noise!!!

If you want a quiet nights sleep DO NOT STAY HERE!!

Rooms that face the side street are pretty noisy because of the club down there,

The Press Lounge rooftop is an ideal place to sip a cocktail while enjoying panoramic views of Manhattan.

The biggest draws for me are the huge luxurious soaking tubs in some of the rooms, and the absolutely gorgeous rooftop lounge with its exquisite views.

The rooms are very spacious (I booked a Premier Room) and the rooftop lounge is always a nice way to the end the night.

The rooftop lounge is not to be missed (but be warned, the line forms early on clear days) with terrific views and attentive staff.

We had a River view which is very clear and crisp, the rooms with the city view can be assumed to be very nice as well, as the view from the modern and clean rooftop lounge was breathtaking.

Rooms are amazing the rooftop lounge called the Press Lounge has amazing views, drinks and ambiance.

The Press Lounge is their rooftop Lounge and I have to say it provides some of the best ambiance and views of the city.

The rooftop lounge gave a great of the city.

They have an awesome rooftop lounge with beautiful panoramic views of the NY Skyline.

The roof Top lounge offers a great view of Manhattan.

The rooftop lounge was fabulous and i loved their system where one girl took the drink order, placed the order in a hand held computer and within minutes we had our drinks.

The big deal at the hotel is the trendy roof top lounge and terrace with views of Manhattan in all directions.

We received a free upgrade to a deluxe king with an amazing view, complimentary bottle of wine because we were the "guests of the day," and express access to the rooftop lounge because we were hotel guests.

They had awesome staff, the room was spacious and modern with great views of the city, and the roof top lounge was incredible!

The rooftop lounge view at night is incredible.

And the rooftop lounge is gorgeous with great views of the city and the river -- it was a treat to see the nearly full "flower" moon last night in such a beautiful setting.

Service is great and it’s easy to get here from EWR and very close to the cruise ship port.

The website photos of the hotel look amazing; a beautiful view of the river and cruise ship terminal.

We had a view of the river which allowed us to catch our cruise ship arriving.

This motel is nice, the staff is very attentive, and the location is perfect to catch a cruise ship from New York City.

We picked this hotel because it was near the dock our ship was leaving from.

For anyone in midtown west, cruise ships and the massive Hudson Yard build - great location.

We had a suite overlooking the cruise ships, and it was fun to watch them come and go.

I was in town to check out a new cruise ship and staying here was a great choice.

As soon as we checked in the receptionist upgraded us to a room with a view of the Hudson and every morning we watched different ships dock.

We were 4 friends that stayed here across from the cruise ship terminal to watch the fireworks for the Christening events after our world cruise.

When my ship came in, it was visible from the hotel’s roof (Thank you, Mr. Manager for taking me up there early my last morning with you so I could get a shot of the ship before I embarked.)

While this may make it convenient if arriving on a cruise ship, the location is probably the pro/con for this hotel.

We walk right down the street and get on our ship.

Went on the trip around New York by sea just from 12 th avenue and also visited the impressive Intrepid sea museum to see ship, The space shuttle Enterprise and Concorde BOAD.

Of course the Hudson River is the star here and the busy boat traffic is fun to watch, not to mention cruise ships also docking right in front of you.

Especially cool to see the big cruise ships docked just behind the hotel along the river.

We had a beautiful room overlooking the river and cruise ships.

However the view from the sitting room was of the cruise ship which was nice.

We were offered an upgrade so that we had a balcony and a huge window with a great look to Hudson River and the cruise ship we checked in the next day.

Steven at the front desk gave us an upgrade with a view so we could see our ship come in the next morning.

Ink 48 Hotel

quietness

party

price

hell's-kitchen

ship

rooftop lounge

AC unit super loud, missing tiles, not enough lighting.

Should their be a warm spell during the heating season they have no AC and can only blow warm air into the room.

Cons: no A/C, tiny room with one nightstand (because there was, literally, 12 inches on my side of the bed), horribly inadequate lighting (one bedside table lamp, one desk lamp, and one BARE ceiling bulb), old, dingy carpets and rugs, paint chipping everywhere.

You could hear the conversations in front of the house and he wind pulled so strongly through the window that you had to turn on the heater, which in turn is so loud that you could only sleep with earplugs.

The windows didn’t close or lock, the room was stuffy and smelled badly, the light in the bathroom was flickering or out the entire stay, the bed was very old and lumpy, the couch was broken and I found a small bug on my arm when I woke up my last morning.

The AC in the building was broken or off for most of my trip.

Rooms are dated and with an old window air-conditioning unit, our 5th floor room was noisy and uncomfortable.

Then I headed to the elevator to my room…elevator smelled extremely musty and it was humid.

Cons: The AC on the 5th floor is complete trash.

Conditioned Air was broken and all they could do was take me a fan.

Not to mention having to listen to the loud droning of my rooms window unit AC.

We were told the AC was not on yet (it was 80 on the day we arrived), so the room was quite hot.

It's an old hotel and there was an AC unit in the window without any seal so essentially the window was open to the street.

Beware, NO AC in some rooms and they don't tell you  that.

When we inquired about switching rooms, the woman who checked us in, was dismissive, unhelpful, and unfriendly.

Air conditioner was set at 65, room temp was about 83.

AC didn’t work they even brought a fan and changed the filter and still no go.

He did not care about the air conditioning or lack of help moving rooms.

Easy walk to the West Village, Chelsea Market, Whitney and Hudson Yards.

The outdoor cafe is Jet Set and cool and the location is right next to the Highline between Hudson Yards and the Meatpacking.

Location of hotel is perfect for exploring Chelsea Market and Hudson Yards.

"Chique" pricey boutique hotel in old Episcopal Seminary well located  near Chelsea  Piers and walking distance to new Hudson Yards and 34St shopping.

Excellent room and location near fun things in Chelsea, including Highline; Hudson Yards; Chelsea Market; and Starbucks Reserve.

We stored our luggage before our room was ready and stored it again when we left since we planned on spending the whole day on the Highline, Chelsea Market and the new Hudson Yards.

It's right in front of the High Line park, and just a few blocks from Hudson Yards, Chelsea Market, etc., plus they have bicycles available,

It is very dog friendly (if you don't love dogs of all sizes don't stay here..) and the quirky charm oozes from every dusty nook.

From the unique character of the building and rooms to the friendly staff and the feeling of an inclusive community, not to mention how well pets are treated!, we were utterly charmed and deeply grateful.

The only good points are that it is super close to the exhibition we were attending, there are great dogs that hang out in the lobby and it is super close to the lovely Empire Diner.

Once I came downstairs and a dog was upright with his feet on the counter of the service area, the staff tolerated this.

While there was a great coffee bar on the premises (a London bus in the front courtyard that opened early mornings and an in-building one that opened later), it’s very popular with dog walkers and passers by - so there was always a long queue.

And while this hotel claims to be pet friendly, sticking a dog with every imaginable stimuli isn’t friendly at all.

The staff was so friendly and accommodating and spoiled my dog Delores every time they saw her with kisses, pats and treats.

We spent a 3 nights weekend getaway - together with our dog!

The lobby truly sets the tone of the hotel with a coffee shop filled with young people and dogs.

My favorite part of this hotel was the magnificent coffee smell (and excellent coffee), the fact that there are always dogs in the lobby, and the lovely bar at night.

The coffee bar in the morning has lots of variety, then turning into a social bar in the evening that is dog friendly.

The lobby is filled with non-guests having coffee with their dogs (I'm a dog lover);

The weekend we stayed there was a sweet Dog Parade/Halloween morning event that saw both local toddlers, parents, and doggies in their best Halloween finery(I wish coming back in the next life as a pampered canine living in Chelsea).

if you love dogs, this is the hotel for you.

Except a drink during daylight hours and if you have a pet they love that FYI.

The entire place is really dog-friendly: treats in the lobby, a huge garden, and an onsite bar that has a "yappy hour" where you can order your dog a bowl of non-alcoholic ale!

Hotel is like a neighborhood cafe where people come to hang out usually with their dogs as it is super pet friendly.

Very very expensive for what the room quality that we received.

At the room rate   I paid per might you’d at least expect a bottle of water.

It is really extraordinary that they charge so much for so very little.

The room rate is over a $1000 a night and I have stayed in better youth hostels - avoid

On the negative  side, the hotel is priced like a luxury property (my bill for four nights was close to $3,500)

There was a barista you could buy crazy expensive coffee from

though the prices seems excessive for in-house services.

We checked out of a high price point hotel across town because of the opposite experience, choosing to take our chances ANYWHERE else.

The service is pretty bad for an expensive Hotel.

And yes, I should have read the fine print on the facility fees,

but if you want coffee, you have to throw some clothes on, go down to the lobby, order it, wait, and then pay.

If the hotel was half the cost, I wouldn’t complain

When we checked out and I enquired about compensation for the bad experience we had had during our stay, the receptionist stated that they had generously waived a late check out fee.

The hotel is expensive and we simply do not think we experienced value for money

It was not worth the price of the rate they were charging.

I paid $500 for a room that was small, musty, old.

but it’s really not worth the price to stay there.

But location is great near the high line and hudson.

Lovely rooms, wonderful court yard and across the street from the High Line and close to so many great places.

but we found the accommodation and service to be excellent, and it’s location close to the High Line and all the bars and restaurants in the area made it a perfect location to stay.

The location and price can't be beat - right on the High Line and close to the Whitney.

In a great location very close to the High Line and Chelsea Market.

Love the history of the hotel and the proximity to the High Line, Chelsea Yards, Chelsea Market, great restaurants, museums and the Starbucks Roastery.

We found the hotel to be well situated near the High Line itself (well, obviously!

We wanted to stay in a unique hotel close to The High Line.

A great location near the High Line and Chelsea Market, restaurants, and not too far from the subway.

I chose this hotel for its proximity to the High Line, a destination I was eager to see.

I also love how close it is to the high line, and the west side waterfront - great for running on the river, or walking the high line at night.

Its super close to the high Line, Obviously, which is nice if you would like to check that out.

Add in the proximity of the High Line, which in my opinion is one of the City's great passive amenities, and the hotel offers an extremely unique set of options.

The location is fantastic - across the street from the High Line itself and very close to Chelsea Piers and Chelsea Market.

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