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455 Madison Avenue, New York City, NY 10022-6845

Lotte New York Palace

4.5

971 reviews

Trip advisor
town
central-park
manhattan
room view

08/23/2021

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Initially a day before arriving I was told there will be one time charge of $90.

03/12/2020

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The only negative is not being able to make coffee in the morning without it being charged for a coffee maker ($20 a day)as an amenity.

02/24/2020

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No one offer a discount t it free night,s credit.

02/14/2020

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I’m also disappointed in Amex.

02/08/2020

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I went there with a group of 8 and was charged $570, ie $70 per person on average.

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08/23/2021

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Be aware of what Lotte NY Palace promises and quotes over the phone.

09/07/2020

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Service was through text and once we requested ice and took another call after waiting for more than 1/2 hour for them to respond.

02/19/2020

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Miles, the manager, was very kind as we got stuck at a wedding dress shop and he relieved our stress when I had to call back a second time to extend our check-out time.

01/06/2020

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I went to the front desk and asked for the manager who, after some tries of the lady in front desk to avoid calling, appeared.

01/06/2020

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I had to call twice to Housekeeping to report the problem.

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09/30/2021

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Excellent service, amazing view at the heart of Manhattan.

12/16/2020

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For Christmas in Manhattan, this is the ne plus ultra.

08/09/2020

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We will definitely stay here on our next trip to Manhattan.

06/11/2020

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The room was huge & great views of Manhattan!

02/26/2020

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The rooms are luxurious and fairly spacious for Manhattan with a bath and a shower.

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12/07/2020

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We like to walk everywhere when we're in town, so the location of the hotel is easily walkable to most of the main attractions.

06/11/2020

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Everything was just perfect - and the location was superb - right in the middle of Mid Town!!

03/02/2020

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My friends and I were in town for the Westminster dog show and we stayed on the 17th floor, Jacqui Calderon was in charge of our rooms and let me tell you, she was fantastic!!

02/21/2020

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Upon checkin, the front desk attendant asked if we were in town for anything special and I mentioned it was my daughters birthday.

02/14/2020

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though and needed to hit the town.

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09/07/2020

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Wi-fi was almost non existent, a few times the water came dirty and had to wait a lot for the hot water to come.

02/21/2020

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Two niggles that others have touched on- lack of free WiFi and the fact if you want a kettle for your room the hotel will essentially rent you one.

01/31/2020

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They still charge for the Wi-Fi which is a disgrace and the cost exceeds $15 per day.

01/23/2020

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I have never encounter charging for WiFi in recent years.

12/30/2019

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The only negative, and that’s only a slight negative, is that the WiFi does not keep you logged in so every time you want to use it, you need to log in.

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08/27/2021

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Additionally, all the staffs were always friendly and personable especially Samir and Kal who gave us tickets to NYC's concert at Central Park.

08/22/2021

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The hotel is very convenient to mid-Manhattan, Central Park, and Rockefeller Center.

08/09/2020

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Positioned in a perfect location for shopping on 5th Avenue and only a ten minute walk to Central Park.

03/12/2020

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We walked to the Rockefeller Plaza, Central Park, Times Square, and the Highline (which is a little bit further way).

02/06/2020

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The location cannot be beat, walking distance to so many sites, Central Park and 5th Ave shopping.

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08/07/2021

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The hotel is so classically beautiful, the location amazing, and our room overlooking St Patrick’s Cathedral was stunning.

02/16/2020

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Great location, great room and great view.

02/14/2020

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Views from room were unreal and hard to get better anywhere.

02/13/2020

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The skyline room had an astounding view, one of the finest in the whole of Manhattan.

02/13/2020

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Our cathedral view room was outstanding.

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09/07/2021

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N/A

08/23/2021

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I went back to front desk and asked what had happened, she said there was a rate change as of yesterday.

05/09/2021

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As the hotel is closed except for the Towers I was treated to a Tower room overlooking St. Patricks Cathedral on the 52nd floor for the same price a hotel Cathedral view would have cost.

09/07/2020

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We also expected to be less expensive to attract people to come.

08/17/2020

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I booked the biggest suite available for our anniversary at Lotte New York Palace and upon arrival was told I was being put in a room 1/5th the size and would be required to pay the same price.

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(646) 664-0310

63 West 38th Street, New York City, NY 10018-3818

Refinery Hotel

4.6

708 reviews

Trip advisor
town
rooftop bar
empire-building
rooftop restaurant

08/31/2021

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The room was quite large with a view of the Empire State building.

08/30/2021

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It was a lively, enjoyable experience that included a lovely view of the Empire State Building.

08/12/2021

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Excellent service, rooms very comfortable, amazing roof top with an Empire State view (difficult to do a reservation) incredible jazz music at the downstairs bar (from Wednesday to Saturday) nice location, good food and drinks.

07/29/2021

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The view from our room was the Empire State Building and the bar downstairs looked like it would be so much fun another time when the air conditioning is back.

07/17/2021

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The deluxe double queen room was a good fit for our family of four and we enjoyed our location on the 8th floor with a view of the Empire State Building.

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09/25/2021

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Perfect rooftop, one of the best in town.

10/01/2020

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The city is a relative ghost town,

02/28/2020

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Good location mid town by Bryan park.

02/18/2020

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The staff is exceptional and Gabe always takes such good care of us when our shopjackie.com team is in town!

02/07/2020

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The rooms are spacious, the staff is wonderful and friendly, and the rooftop bar has one of the best views in town.

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07/29/2021

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To my misfortune the air conditioning broke and one of the elevators was also broken which made it challenging to balance between patrons going to the rooftop and hotel guests going to and from their rooms.

07/21/2021

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Air conditioning problems, 1/3 of the elevators not working, upon arrival no soap in the room, no wash cloths, no shampoo or conditioner, the bedside light was not working right.

07/17/2021

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They have 3 elevators and only two are working.

10/26/2020

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but every time I had to take the elevator.

02/05/2020

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The young man walked us to the elevator and showed us how to work our Room keys to get to our floor .

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05/24/2021

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Wonderful customer service throughout, great food at their rooftop restaurant and very conveniently located.

05/13/2021

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There is a youthful vibe because of the rooftop restaurant; so constant movement takes place from the hotel and outside guests.

05/04/2021

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The rooftop restaurant is very cool and perfect for entertaining as well for business travel.

04/13/2021

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The restaurants (Parker & Quinn and The Rooftop Restaurant) are welcoming, and they too let you immerse yourself in one of NYC's hip spots.

03/26/2021

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At times I need to travel by myself and the rooftop restaurant was fantastic place to eat so that I didn't need to leave the building.

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09/06/2021

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Nice amenities like a rooftop bar, cocktail lounge and restaurant.

08/04/2021

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I love the history of the building and the rooftop restaurant/bar.

08/02/2021

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The jazz music every night in the lounge and the rooftop bar are both great experiences, w great bartenders and service staff too.

07/17/2021

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The rooftop bar was fantastic on the evening we made reservations for and our server was personable and attentive.

07/11/2021

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Rooftop restaurant/bar is really nice as well.

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(844) 631-0595

511 Lexington Avenue at 48th Street, New York City, NY 10017

The Lexington Hotel, Autograph Collection

4.2

926 reviews

Trip advisor
town
monroe
central-park
central-station proximity

09/29/2021

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The rooms are small

09/13/2021

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I was very surprised with the room being so small and no dresser, The shower did not work right, the sink got stopped up and clogged every time we used it.

08/31/2021

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The rooms are small and the hotel is old.

08/28/2021

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Our room was tiny,

08/17/2021

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As lifelong NYers, we know that hotels here are expensive, rooms are tiny and good hotel experiences are hard to come by,

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08/10/2021

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The location was perfect, close to Grand Central and walking distance to other cool things.

03/13/2020

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First and foremost, the location is fabulous; walking distance to Grand Central and many subway station, it seems I can get anywhere I need to go within 30 minutes from this hotel.

03/09/2020

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Walking distance to Grand Central (and from there pretty much anywhere).

03/05/2020

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Clean, super convenient location in Midtown and close to Grand Central as well!

02/14/2020

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The hotel is within walking distance of Grand Central Station, the subway, and buses, so it's easy to get around.

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08/22/2021

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It’s claim yo fame was having Marilyn Monroe and Joe DiMaggio as residents when they were married.

03/23/2020

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I love the Marilyn Monroe/Joe DeMaggio theme that runs throughout the hotel.

03/07/2020

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The staff is terrific, the room I booked initially was not available, they immediately offer me an upgrade in the lovely Marylyn Monroe suite !

02/25/2020

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This refurbished 1929-built hotel with a Marilyn Monroe theme has a warm welcoming cozy lobby and welcoming front desk staff.

02/02/2020

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At the Lexington, a big part is Marylin Monroe and Joe DiMaggio living there when they were married.

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09/22/2021

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though the basic services were not available the hotel still charged the daily activity fee…I tend to disagree with that policy.

08/28/2021

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We were charged a destination fee- we stay at the Westin often and never are charged a destination fee.

08/22/2021

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but you need to be aware of the destination charge and how you can use it.

03/08/2020

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Was charged $25 for 2 small bottles of beer.

02/23/2020

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With a 25-dollar destination charge and various taxes, it came up a little over 200 for the night.

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03/08/2020

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Few minute walk to Grand Central, and within 2 miles of Times Square, Central Park and loads of other places.

02/25/2020

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Otherwise, it was a very good place to stay, and one is only a short walk from MOMA and a slightly longer walk to Central Park and The Metropolitan Museum of Art.

02/03/2020

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Location is central to many things- theatre district, Times Square, 5th Avenue, Central Park.

01/27/2020

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The hotel is within walking distance of Central Park, the 5th Avenue museums, and midtown.

01/07/2020

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Walkable to Central Park, shopping, museums, Times Square, Broadway, all the Christmas retail windows, Saks light and music show.

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09/21/2021

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No coffee or other amenities in the room.

09/13/2021

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The auto toilet was turned off.

08/22/2021

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One issue to be aware of is the $35/night destination amenity fee.

08/17/2021

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but in the meantime, we are enjoying the amenities such as a poshy breakfast, daily passes to Crunch and massive common areas to work or just hang out.

08/17/2021

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Bathroom however was particularly tiny

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02/14/2020

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The location of this hotel and reasonable rate make it a good choice if you need to be in this part of town and need access to public transit.

01/02/2020

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but next time I am in town I plan to stay at the Eastside Marriott or the Algonquin up the road.

12/14/2019

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Met Irina who made sure everything was wonderful as we were in town for our 11th wedding anniversary.

12/10/2019

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The Lexington is nicely located in mid town and very convenient for work travel.

12/09/2019

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Good hotel in mid town.

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2 6th Avenue, New York City, NY 10013-2401

Roxy Hotel New York

4.8

770 reviews

Trip advisor
town
music
leonardo
movie

02/25/2019

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Thank you to Leonardo for your excellent service at our table, to Patrick for his warm smile and helpfulness in hailing me a cab, and to numerous others whose name I didn't catch,

02/04/2019

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A particular shoutout to Leonardo and Ali who always go the extra mile to make sure we have everything we could possibly need.

02/04/2019

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Leonardo H is the best server in this joint.

02/04/2019

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Everything was perfect - I will definitely be back, especially when I know Leonardo is on shift!

02/01/2019

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Leonardo my waiter was very friendly guy the I like the food I eat the person that made it know what he was doing but Leonardo was a very good person I definably come back and recommend people to come over and see Leonardo

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09/04/2021

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Will definitely return for future visits to this part of town.

05/31/2021

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My girlfriend and I were in town for the weekend and had an amazing time at this hotel.

11/18/2019

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We were in town visiting a friend and I must say The Roxy is my new favorite hotel.

11/14/2019

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We were in town for a wedding and everyone at the hotel helped make this stay a wonderful experience.

09/23/2019

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It was the perfect hotel for our out of town guests.

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09/04/2021

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We ended our stay with a well-priced car ride to the airport ordered by the hotel (cabs in the area are a bit sparse)—bring cash for this as there is a surcharge to use your credit card.

06/27/2021

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At check out we were charged a $35 per night “amenity fee.” This may have been in the reservation terms

01/15/2020

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but they refused to reverse the charge.

11/06/2019

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Whoever is in charge - look at your dwindling crowds - how many people are in the movie theater ?

09/18/2019

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All these are available for hotel guests to use without charge.

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08/31/2021

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After that, the music quiets down

06/27/2021

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Loud (although decent) live jazz until after 10pm each night on weekends (Atrium-style hotel, like an Embassy Suites) so the music comes up and into all the rooms.

05/31/2021

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It was loud in our room from the band - we were on the 4th floor -

05/20/2021

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The rooms should come with earplugs and they need to soundproof that lobby somehow.

03/13/2020

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We didn’t hear sirens and horns honking at night like in midtown.

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07/27/2021

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Music, movies and magnificent munchies to name a few reasons to stay here.

05/31/2021

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We saw a movie in their cinema, which we loved!

12/21/2020

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You might see some big film and music people staying here.

08/20/2020

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I am counting the days until the Roxy re-opens the lobby bar/restaurant, the theater, and the jazz club.

03/06/2020

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When we arrived we felt like we were walking through a classic theatre or jazz bar, very old New York and a great first impression!

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09/24/2021

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The music is terrific and the food is great as well.

08/31/2021

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The jazz band plays in the lobby until 10:30pm, and it feels like they are playing right outside your room (it’s an atrium hotel).

08/16/2021

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Everyone is so friendly the bar is delightful, music is lively!

08/05/2021

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The music and the musicians are exceptional.

07/27/2021

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Music, movies and magnificent munchies to name a few reasons to stay here.

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848 Washington Street, New York City, NY 10014-1308

The Standard, High Line

4.5

505 reviews

Trip advisor
town
meatpacking-district
city view
birthday celebration

07/22/2021

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And the rooms are expensive and small -- even for NYC.

07/13/2021

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stayed this weekend location - great price - high value - low room - tired and worn not great would not recommend to my friends - over priced - will not return view ok - front desk was good resturant way over priced $12 bagel

07/08/2021

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Not worth it for the price with such poor service.

06/21/2021

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Next time if I don’t get my usual choice, the Gf will just have to enjoy another hotel where the money you pay is put into the size of the room.

06/13/2021

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They charge you an activity fee of $30 a person.

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07/15/2021

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Awesome 2 day staycation celebrating my birthday with my youngest daughter.Check in process made worry free and effortless for this technie challenged guest because of front desk associate Amahl Clarke.

07/12/2021

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It was my birthday, and we stayed at the Standard as a treat.

07/11/2021

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We were treated like princesses for my friends 26th birthday.

06/18/2021

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We went for my boyfriend’s birthday as a staycation .

05/17/2021

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Amex's Travel Concierge even called them to let them know in advance (they spoke to a lady named Elyssa) that the purpose of my visit is for my birthday,

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05/20/2021

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The rooms are fun and new, the views are the best in the city and the gym is world class.

04/11/2021

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It was a “staycation.” We had beautiful views of the city skyline and the staff was attentive, friendly and helpful!

03/16/2021

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The Room: Upon entering the smell was that of fresh linen and it was spotless, i had a city view corner room and it was spectacular, the stand alone tub took my stay the extra mile.

03/04/2021

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The Queen Room was perfect for a few days of work and relaxing while taking in the best view in the city.

02/27/2021

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Not only did we get a king bed and tub, we were given the CORNER KING room with sweeping views of the city and water.

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05/03/2021

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Great location of town in terms of getting around.

02/07/2021

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Any time I have friends, family, or colleagues come to town, I won't recommend any place other than the Standard Highline.

12/29/2020

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Thank you Ms Bryn, we will be back for winter break and when friends come to town to visit we will book them rooms at The Standard High Line.

12/23/2020

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I remember when The Standard High Line was the coolest, hippest, most tasteful hotel in town.

11/16/2020

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Can't wait till I "have" to be in town again.

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03/21/2021

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Met the Mayor of Meatpacking District Roberto.

11/21/2020

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The meatpacking district is a great place to spend time and no destination is better for it than the standard Biergarten.

10/03/2020

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As a local living in the Meatpacking District I look for welcoming and relaxed spaces to sit outside with the dog and eat great food with amazing service.

10/02/2020

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The location in the Meatpacking District gives you a sense of being away from it all yet totally central.

01/26/2020

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Overall it was a good stay and I needed to be in the Meatpacking district I'd visit again.

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09/08/2021

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Even with the window closed and double paned windows we were kept awake by the noise.

09/06/2021

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The noise from the club at night shakes all of the rooms (they could turn the music down 10-20% and get the same club experience with a better sleep experience IMO).

08/19/2021

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Service was lacklustre (staff made bookings on the rooftop that was not honoured, room service was impossible to reach due to their staff being overwhelmed), and the room had tons of noise coming from other rooms' plumbing.

08/14/2021

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For example, At 2am on a Thursday we were woken up to the sounds of a party, only to be dismissed and told it was probably the rooftop bar… we’re 5 floors down from it.

07/07/2021

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4-A-M. Perhaps I should have been alerted by the complimentary earplugs in the toiletry kit,

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(855) 605-0316

1335 Avenue of the Americas, New York City, NY 10019-6078

New York Hilton Midtown

4.1

1273 reviews

Trip advisor
town
time-square
executive lounge
central-park proximity

03/30/2020

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This time the executive lounge was totally full in particular in morning hours and the service was lousy.

03/09/2020

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Sharon, the hostess at the Executive Lounge, was the perfect combination of welcoming to those guests who had Executive Lounge privileges and polite in turning away those that didn’t.

03/06/2020

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but was not limited to, giving us a room with an excellent view and suggesting that I pay a little extra to get access to the Executive Lounge, which proved to be a really great idea.

03/01/2020

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Executive lounge was accepted

01/07/2020

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Rooms are spacious and clean, the Executive Lounge provides us with a wonderful selection of breakfast items and late afternoon snacks, and the valet parking service is easy to use and very responsive.

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08/06/2021

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If I canceled the room, I'm charged a fee When I called Hilton, they called the hotel, for 3 hours went on and no one picked up at the hotel.

03/30/2020

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The beds are not as comfortable as in a normal Hilton, the room needed a renovation, they charge an outrageous facility fee per night and even an extra fee to store our luggage.

03/11/2020

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We then took our cases to luggage storage where we were charged $5 per case to store.

02/28/2020

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His customer service is suburb, he put us at ease, made us laugh and did it all with a smile on his face, he’s an absolute credit to Hilton and I hope he goes far in his career with hotels.

02/24/2020

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Their billing department is unreachable.

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12/15/2019

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This is a good hotel in mid town Manhattan.

12/14/2019

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It's a great way to start the morning with warm friendly people before you hit the town exploring!

11/14/2019

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Crazy weekend with Trump in town.

09/04/2019

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Convenitent in Mid Town NYC area, with lots of cabs at all hours.

08/25/2019

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Whether in town for a business trip or a vacation, this is a great choice.

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08/12/2020

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Central Park one way, Times Square the other, go front one street and you might find ZZTops playing outside the Rocker fellow centre as we did ,go back a street for fine food and fine craic.

03/18/2020

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Close to Central Park and Times Square along with the Theater district.

03/12/2020

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The best thing about this hotel is the location, it's so close to everything, specially if you wanna attend Broadway shows, Times Square, 5th Avenue, etc.

03/08/2020

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It's located conveniently between Times Square, Central Park, and Offices.

03/08/2020

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Ideally located to see a good selection of the well known land marks of New York, ten minutes walk to Central Park in one direction, the same to Times Square in the opposite.

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03/19/2020

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Location was perfect - having 4 children and being close to Central Park was great as we started the days by popping to a local Blue Bottle Coffee then for a run in the park!

03/18/2020

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Close to Central Park and Times Square along with the Theater district.

03/01/2020

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Close to Central Park and Times Square

02/13/2020

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I have really enjoyed the proximity of Central Park.

01/03/2020

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Really near to Central Park (about 500m) and even shorter to Fifth Avenue.

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08/06/2021

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They did suggest booking another Hilton room at a different hotel at a higher price.

04/09/2020

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But if you may also choose to pay 50$ for breakfast..

03/30/2020

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The beds are not as comfortable as in a normal Hilton, the room needed a renovation, they charge an outrageous facility fee per night and even an extra fee to store our luggage.

03/18/2020

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The only issue is for as much as you pay to stay here, there is no coffee.

03/17/2020

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Booked and paid for a Presidential Suite and hotel was not willing to put me in the room I booked/paid for and instead they placed me in an executive suite.

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03/30/2020

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This time it was really dramatic as hundreds of young people were flooding the hotel due to a UN event.

03/10/2020

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Shower did not drain, so we showered in inches of dirty water.

03/10/2020

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Our room had marks on the walls, a shower that didn't drain correctly and the drain was sticking out at an angle.

03/06/2020

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This morning I found a giant cockroach in the bathroom.

03/02/2020

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bathroom sink space non exsistant.

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2130 Broadway, New York City, NY 10023-1724

Hotel Beacon

4.6

509 reviews

Trip advisor
town
central-park proximity
subway proximity
market access

07/05/2021

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When we asked the hotel to fix the issue or apply a credit they said “maybe next time.” Also, kitchen did not have pans for the oven, only the stove.

04/22/2021

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So you cant also know the time since your phone charges away from you.

01/11/2020

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We also had a problem with the swipe card not working on our door.

11/08/2019

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They have gone green too, when you check in you get key cards including one that turns on your lights there is a slot right at the entrance to your room.

10/15/2019

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No where to charge devices near bed.

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06/27/2021

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For those who are coming from out of town- the location is fabulous- steps to an express subway (one stop to Times Square, about 20 minutes to Soho in the local) and walking distance to Central Park.

03/12/2020

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Upper west-side location is great - walking distance from Central Park, museums, Lincoln Centre, restaurants, transit plus Fairway and Zabars for food.

02/01/2020

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We had a great stay at Hotel Beacon - it's location was perfect to access the subway, supermarket across the road, nearby restaurants, walking distance to Central Park.

01/27/2020

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The location is superb, close to Central Park, Lincoln Center and even Broadway Theaters.

01/11/2020

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Beacon Hotel offers not only a very good location, with Central Park at walking distance and plenty of restaurants around,

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07/08/2021

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We bought food across the street at the market and ate sandwiches for dinner each night.

06/27/2021

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Close to Columbia University, a Trader Joe’s and Whole Foods (as well as the famous Zabars market).

09/04/2020

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No food service at this time, so can't attest to that. But each room/suite comes with a kitchen of sorts, and there are two wonderful markets across the street (and a great liquor store next door!)

03/07/2020

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The food market across the road was my go to place for meals to cook and eat in my room, found the bar a wee bit expensive.

02/21/2020

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Everything you need in a pinch is right there - market across the street, loads of coffee and food choices within the block.

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01/14/2020

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Bathroom is small,

01/03/2020

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Cons - Small bathroom with minimal counter space.

12/29/2019

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Bathroom was only small

11/17/2019

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The bathroom was a little small and the marble floors were freezing in the morning

11/15/2019

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A couple of negatives are worth mentioning: despite the fact that we had a suite, the bathroom was tiny.

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07/14/2021

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Tasteful, non-obtrusive pictures on walls.

02/27/2021

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Thin walls.

12/27/2019

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First room we had was on the 7th floor with room that looked into a brick wall!

11/20/2019

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The noise from the adjacent mechanical room and/or elevator was unacceptably and they've place the headboard of the bed against the noisiest wall.

11/19/2019

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who quieted down after my wife banged on the wall, and the hot water in the bathroom taking an inordinate amount of time to come on.

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03/08/2020

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Extremely quiet, near the subway and Central Park, across from a grocery store.

02/20/2020

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Also very close to subway stops.

02/19/2020

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Close to subway, supermarket and coffee shop.

02/06/2020

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The location was excellent, near the subway, supermarket, Century 21, Marshalls and Grays Papaya.

01/29/2020

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Close to 72nd subway.

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12/23/2019

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I keep coming back whenever I am in town.

10/28/2019

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I was in town to take my older mom to opera and had booked a name hotel in the Upper West Side.

10/08/2019

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Stop by the bar after a night on the town and if the weather is good sit outside and enjoy people watching.

09/16/2019

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We came to town from London with our 14 month old and stayed in a suite, having two rooms with the kitchenette was absolutely the perfect set up for us.

06/10/2019

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Just a few minutes from mid town and so much more pleasant.

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(646) 603-0240

870 7th Ave, New York City, NY 10019-4369

Park Central Hotel New York

4.3

940 reviews

Trip advisor
town
elizabeth
central-park proximity
time-square proximity

08/27/2021

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The hotel location is the best - close to the Central Park and to the time square (but not too close) Next to the train station and also to a citibike stand.

08/26/2021

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The proximity to Central Park and EVERYTHING else is stellar.

05/16/2021

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I chose Park Central because of its proximity to Central Park.

04/01/2021

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Overall, I like Park Central Hotel New York, convenient location, close to Central park, really close subway.

02/01/2021

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Great location right near Central Park.

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08/20/2021

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So be wary if you are paying at a discounted rate for a future reservation.

08/12/2021

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I paid for two queen beds.

05/14/2021

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but the resort fee still applies.

04/27/2021

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We didn't see or receive anything to justify that fee.

10/12/2020

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Rates were low

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08/30/2021

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In the middle of the town, very easy to reach everywhere.

06/15/2021

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the hotel was always clean and it was right next to town.

06/11/2021

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It's good to see a friendly face when I come to town.

05/06/2021

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Located right next to Central Park, if you want some of the best pizza in town visit Angelo’s Wood Fired around the corner

03/13/2021

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Would stay here again if I was ever in town.

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09/20/2021

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The elevators took about 5-10 minutes to go up and down.

08/25/2021

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The elevators were slow and it was sometimes difficult to get on.

08/12/2021

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Elevators are too small.

08/11/2021

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Most elevators were out of service and once an elevator got on our floor, it was already packed -- not great in light of Covid19.

07/28/2021

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Terrible smell of cigarette as soon as you step out elevator and continues down hallway.

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09/23/2021

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however, I was charged 87.00 without being notified.

09/20/2021

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She said to check in with my phone on mobile app or something. I asked her how to do that and get my key card for the room she said, " You will just have to wait than!"

09/07/2021

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They are not at all supportive and has not given me final invoice or final folio till now.

08/30/2021

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but it some how messed up the billing.

08/13/2021

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Finally came home to have over $400 in erroneous charges on my credit card.

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09/13/2021

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The manager, Elizabeth, also helped me resolve a tricky situation with my booking agent.

09/09/2021

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Elizabeth, the front desk manager, was always helpful and so kind.

09/08/2021

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Elizabeth from Park Central was always very helpful and friendly.

08/28/2021

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Broadway, Central Park, TS, about a million restaurants….Ask for Elizabeth when you check in.

08/25/2021

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Park central hotel has excellent location (in between Times Square and Central Park) and is run by the sweetest woman -- Elizabeth was very helpful and kind, and assisted us with our every need.

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09/29/2021

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You are in walking distance to Times Square without the noise, hustle and bustle.

07/23/2021

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The Good - location in Midtown is walkable to Times Square, Central Park, 30 Rockefeller, Bryant Park, NYPL, etc.

04/09/2021

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It is right near Times Square and there is a train station right by it.

02/09/2021

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The hotel is close to Times Square and Central Park, very clean and nicely designed.

10/30/2020

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You are in near to Time Square, near all public transport, walking gets you to see everything and November December is great time to go to see Christmas taking place.

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131 Madison Ave, New York City, NY 10016-7057

The Roger New York

4.3

994 reviews

Trip advisor
town
manhattan
boutique
wine

02/29/2020

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The rooms are a bit small and a bit disappointing as compared to the impression you get from the lobby and welcome, a bit simple and not so refreshed with old noisy air conditioning and tiny bathroom,

02/28/2020

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small bathroom

02/25/2020

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We found the room pleasant, well decorated and on a reasonably high floor which was nice - I guess if you were looking for a negative, the only real one is that our bathroom was tiny.

02/04/2020

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however, bathroom was VERY small and very high daily service charge which apparently covers the WiFi, coffee and wine hour!

01/28/2020

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Be mindful that the beds are hard and bathrooms Are tiny and not made for a big booties.

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04/09/2020

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My only criticism is the high pricing of the well stocked minibar and consumables tray in each room.

03/15/2020

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but the the $1.5M starting price is a bit high for our budget.

03/14/2020

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A daily service and tax fee is payable

03/06/2020

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It made the room cost an extra $40 a night.

03/06/2020

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although we had to pay for it ( Daly fee).

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04/09/2020

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Our third visit to The Roger, well located in mid town Manhattan and within walking distance of many great restaurants and coffee bars.

03/15/2020

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The hotel is perfectly located to explore and enjoy Manhattan, and the room and facilities are becoming as comfortable as an old shoe.

02/29/2020

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Excellent location in the middle of midtown with easy access to all Manhattan.

02/26/2020

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The staff is always very nice and super helpful, the quality/ price ratio is very good for Manhattan.

02/07/2020

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The public areas have a cozy Manhattan feel with a reception/bar area on the first floor as well as a mezzanine balcony for eating (and where breakfast and afternoon beverages are served).

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04/09/2020

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In the early evening complimentary wine is served at happy hour, a generous gesture and an opportunity to meet with fellow guests.

03/14/2020

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but does allow free wine between 5 and 6pm served in the lobby which was tasteful decorated with a fab relaxed vibe.

03/08/2020

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There is a small lobby bar with free coffee in the morning—a nice touch—and a wine tasting at 5pm.

02/29/2020

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The wine was lovely

02/24/2020

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The happy hour was a nice touch and we enjoyed sipping our wine in the beautiful lounge downstairs.

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04/01/2020

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Shower slow to get warm

03/09/2020

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Uneven mattress, 10 year old TV, the tinniest of bathrooms with a shower righter scaling hot or freezing g cold, no in between.

03/07/2020

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Bathroom tiny

03/04/2020

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Bathroom vanity was ridiculously small.

02/29/2020

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The rooms are a bit small and a bit disappointing as compared to the impression you get from the lobby and welcome, a bit simple and not so refreshed with old noisy air conditioning and tiny bathroom,

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03/24/2020

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Great location, great boutique hotel and the customer service was amazing!

03/15/2020

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So for us, The Roger is a wonderful little boutique hotel, and a great deal.

03/06/2020

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We love the Roger, It is a charming boutique hotel with excellent service and comfortable bedding.

02/28/2020

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Chic and comfortable, boutique hotel.

02/24/2020

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It is a boutique hotel and as such, felt special, unlike the faceless hotel chains, The staff were very friendly and helpful with directions, booking taxis for us and any general information we required.

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04/09/2020

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Our third visit to The Roger, well located in mid town Manhattan and within walking distance of many great restaurants and coffee bars.

01/20/2020

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Very well located hotel in Mid Town, very close to Empire State Building.

01/15/2020

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The lobby of the hotel was actually nicer than the photos and we found the midtown location to be super convenient for all of the tourist things we wanted to do that spanned up town and downtown.

12/30/2019

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The Roger Hotel is located in Mid Town New York on the corner of Madison Avenue and E31st Street.

12/11/2019

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Even with all the construction going on (everywhere in town) it was a great place to stay.

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111 E 48th St, New York City, NY 10017-1222

InterContinental New York Barclay

4.2

614 reviews

Trip advisor
town
central-station proximity
manhattan
club lounge

02/29/2020

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If you're in town on Friday.

02/25/2020

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The decor is beautiful in this hotel, me and my husband we felt so well in this hotel, that in the evening we preferred to stay at the hotel than out in town.

01/03/2020

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Great location for mid town Manhattan, easy walk to 5th Ave, Grand Central Station, Chrysler Building, Empire State etc etc.

12/28/2019

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The hotel has a great location for shopping and restaurants in mid town with many attractions within walking distance.

10/26/2019

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I wanted to stay in a 5 star hotel mid town that would be family friendly & could accommodate 3 people (2 adults & 1 teenager) After a delayed flight (American Airlines) we arrived at the Intercontinental Barclay.

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09/20/2020

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Great location walkable to many iconic sights that Manhattan has to offer.

02/23/2020

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Would definitely recommend this hotel as in Manhattan area and close by for all major area, 5th Avenue, Central Park, Rockefeller centre, 20 mins walk to time square

02/04/2020

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I always stay at this hotel when I am in Manhattan.

01/17/2020

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We will book again for later this year and will not contemplate staying in any other Manhattan hotel.

01/03/2020

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Great location for mid town Manhattan, easy walk to 5th Ave, Grand Central Station, Chrysler Building, Empire State etc etc.

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08/09/2021

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My only thing was that I as I was checking out I found out I could have use the mini bar with the credit I had from the amenity fee.

07/25/2021

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No issues with billing.

07/22/2021

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minibar credit) - if they're not being offered at the time, the fee shouldn't exist right now Like I said, would definitely return

07/14/2021

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A postcard was slid under our door within minutes of me jokingly saying…not even a card? lol.

07/07/2021

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The strangest thing is that it charges an extra $22 (soon to be $40) amenity fee with no amenities!!.

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02/25/2020

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The club lounge was my favourite lounge of all Intercontinental hotels I have stayed in.

02/19/2020

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We spent 5 nights in a club room which we had access to the club lounge for the duration.

02/08/2020

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One of the highlights for us was the club lounge where we enjoyed a delicious breakfast every morning and tasty snacks and coffees at various times throughout the day.

01/29/2020

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I can't fault the three ladies who work the club lounge, each were friendly and always had time for a chat with us.

12/30/2019

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The wifi is good and free, nice Club Lounge, with very good food and drinks.

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03/08/2020

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It's located close to Grand Central Terminal and the major sights in Midtown.

02/17/2020

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We love the location, close to Grand Central (we typically take the train into the city)

01/24/2020

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Friends staying at another five star hotel close to Grand Central in contrast was able to check in when then arrived at 12 p.m on the same day.

01/15/2020

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N/A

10/09/2019

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The hotel has a central location in Midtown close to Grand Central Station, the Empire State Building, and the UN Building.

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08/09/2021

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My only thing was that I as I was checking out I found out I could have use the mini bar with the credit I had from the amenity fee.

07/22/2021

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minibar credit) - if they're not being offered at the time, the fee shouldn't exist right now Like I said, would definitely return

07/14/2021

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…if you purchase from the high priced, (as expected) mini bar, the QR code on the fridge door will provide you with an bit outdated price list, it also does not mention, each item you pick up, even if you put it back, you will be charged for automatically.

07/08/2021

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The only option in the morning was a pricey coffee shop from Denmark next door.

07/07/2021

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The strangest thing is that it charges an extra $22 (soon to be $40) amenity fee with no amenities!!.

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