Search Result for “Nice meeting rooms“ in New York

05/11/2021

I have called in six times just trying to get a credit card authorization form.

03/09/2020

N/A

02/29/2020

The force you to pay $30 per day for a maintenance charge and pretend to compensate you with $20 credit at the bar and $10 at the restaurant.

02/26/2020

Beware of the $30 per day daily urban destination charge.

02/18/2020

My husband and I were hit with unexpected fees, then they give you a card that allows you to spend $10 for snacks and $20 at their bar and if you don't use it, you just lose your money that they stole in the first place.

03/02/2020

The Hilton is on 42nd Street and our room was on the 42nd floor, looking out on the Empire State building to the left, the New York Times building to the right, and Madison Square Garden straight ahead.

03/01/2020

The room was on the 36th with an amazing view on Empire State B and South Manhattan with Freedom Tower.

02/29/2020

We were there to celebrate my daughters birthday.Our room was clean and comfortable with views of the Empire State building.

02/13/2020

(I recommend you ask for a room with a downtown view (of the Empire State Building and beyond); on the other side of the hotel, the tall buildings obscure the view.)

12/21/2019

As a Diamond, I request an Executive Floor room with a Freedom tower view, which is spectacular; the Empire State building is beautiful, day and especially night, if you are on the east side of building you can also just barely see Statue of Liberty.

09/27/2020

The small elevators do not accomodate the large hotel very well.

02/16/2020

During our stay, one lift to Ground Level was always out of order, and on one occasion upon returning late one evening, both lifts were out of service, and we were forced to climb many flights of stairs and ride lifts in an adjoining Building.

02/11/2020

The elevators can be slow and they fill up quick.

01/25/2020

One or two elevators were out of service, which didn't help.

01/10/2020

Only one downside were the elevators were slow.

11/26/2019

I would absolutely recommend this location and Lorenzo to anyone needing a Conference room.

10/02/2019

Btw, the conference room is gorgeous.

09/20/2018

The rooms were spacious and our conference room was a private corner room over looking the city.

09/17/2018

N/A

09/10/2018

I left my Mont Blanc pen in the conference room after the meeting.

04/04/2020

The Hilton Times Square is centrally located - close to Grand Central Station, Bryant Park, subways and the theater district to name a few.

03/09/2020

This location is as good as it gets for exploring the theater district, Times Square, Rockefeller Center, Central Park, etc.

02/29/2020

First the good stuff; The location is in the middle of the theatre district with access to many restaurants.

12/07/2019

We love it because it's right in the middle of the action, convenient to the Theater District, subways, Bryant Park, and of course Time Square.

08/13/2019

All in all -- this is a good choice if you want to stay in the theater district -- or it will be once the elevator situation is resolved.

10/12/2020

We stayed in one of the suites for a week using our Hilton points, it was massive and had a good view of NYC and times square.

05/11/2020

He took what started out as a really bad situation and went above and beyond to make my stay at The millennium times square an amazing experience.

04/13/2020

Right in the middle of Times Square, me and my friend had a great time in this amazing hotel.

04/04/2020

The Hilton Times Square is centrally located - close to Grand Central Station, Bryant Park, subways and the theater district to name a few.

03/20/2020

though it was so close to Times Square the hotel was so quiet, we didn’t get woken up by any noise throughout our trip at all (and I am a very light sleeper)!

12/16/2020

I had to rate the experience 1 Star as no stars will not allow you to proceed.

03/25/2020

The "city tax" is extortionate for this hotel compared to others.

03/16/2020

No in room coffee facilities and downstairs market really expensive.

03/15/2020

but the hotel was dated and not worth the price charged.

03/13/2020

but this gives you a credit at this bar which goes absolutely nowhere due to the prices.

03/07/2020

walking distance to Grand Central Station and Subway.

01/07/2020

Great location- so close to Grand Central Station.

01/04/2020

Amazing place to stay in midtown Manhattan with friendly and helpful staff where you can do almost anything on foot and near Grand Central Station.

11/15/2019

If you need access to the subway lines or want to stay close to Grand Central, this is the perfect location.

10/27/2019

Hotel very well located near Grand Central station.

03/16/2020

After paying $2000 for6 days they charge you per item for retaining your luggage after checking out.

03/15/2020

I also hated the extra $40 a night charge for a resort fee.

03/15/2020

N/A

03/13/2020

but this gives you a credit at this bar which goes absolutely nowhere due to the prices.

03/03/2020

Also charged a US$40 plus charge per night ‘destination fee’ which was a rip off.

12/16/2020

but in reality all I did was pay for the room I got.

06/08/2020

so we had to wait for a few hours for a new room.

03/25/2020

The maid service also left our door open once they had cleaned our room which we had to notify them off.

03/16/2020

No in room coffee facilities and downstairs market really expensive.

03/13/2020

No water is left in the rooms, you have to remember to fetch your own using a voucher from the shop downstairs daily.

02/19/2020

Also, conference rooms were quite good, as was the timeliness of elevators to get to sessions (something that was a huge problem at a previous hotel that hosted this annual conference).

12/17/2019

The meeting room and provided meals and refreshments were excellent.

07/31/2019

I loved how easy it was to get from my guest room to the conference center - not a sprawling matrix like so many places.

04/16/2019

I upgraded my room to include the Hyatt Club as I needed to book a meeting room for that PM.

03/12/2019

The elevators open onto the floors with the conference rooms as well as onto the guest floors, so they are often crowded, as this is a major convention hotel.

03/15/2020

The location next to Grand Central was ideal for getting around by subway.

03/08/2020

Convenient to the subway and Grand Central.

03/07/2020

walking distance to Grand Central Station and Subway.

02/24/2020

Next door to Grand Central so very handy for subway.

02/19/2020

That said, the convenience of subways and trains from this spot can't be beat: it was great for getting together with friends from in the city and traveling in from Westchester.

12/16/2020

No full length mirror so my wife had to stand in the middle of the bed and look into the bathroom mirror.

06/08/2020

But unfortunately when I was taking a warm shower the first night when I started feeling very strange water them I looked up and It was a leaking in the ceiling so it was a dirty water coming from the upstairs room ( terrible ).

03/16/2020

Cracked sink, scuffed wallpaper.

03/03/2020

although the hotel is dated and our bathroom was very small.

03/01/2020

Room was small, bathroom small with few amenities.

02/13/2020

The hotel is centrally located in Manhattan and service was great.

02/13/2020

Being at Grand Central is fantastic for location within Manhattan,

02/05/2020

The Grand Hyatt, adjacent to NYC's Grand Central Terminal, is located in central Manhattan.

01/27/2020

Relaxed in the middle of the hustle of mid-town Manhattan.

01/20/2020

But, a great place to stay, as you are walking distance from a lot of fun places in Manhattan.

03/30/2020

This time the executive lounge was totally full in particular in morning hours and the service was lousy.

03/09/2020

Sharon, the hostess at the Executive Lounge, was the perfect combination of welcoming to those guests who had Executive Lounge privileges and polite in turning away those that didn’t.

03/06/2020

but was not limited to, giving us a room with an excellent view and suggesting that I pay a little extra to get access to the Executive Lounge, which proved to be a really great idea.

03/01/2020

Executive lounge was accepted

01/07/2020

Rooms are spacious and clean, the Executive Lounge provides us with a wonderful selection of breakfast items and late afternoon snacks, and the valet parking service is easy to use and very responsive.

08/06/2021

If I canceled the room, I'm charged a fee When I called Hilton, they called the hotel, for 3 hours went on and no one picked up at the hotel.

03/30/2020

The beds are not as comfortable as in a normal Hilton, the room needed a renovation, they charge an outrageous facility fee per night and even an extra fee to store our luggage.

03/11/2020

We then took our cases to luggage storage where we were charged $5 per case to store.

02/28/2020

His customer service is suburb, he put us at ease, made us laugh and did it all with a smile on his face, he’s an absolute credit to Hilton and I hope he goes far in his career with hotels.

02/24/2020

Their billing department is unreachable.

01/10/2020

The staff was great, rooms are cleans, great location, numerous amenities and the meeting room was top notch.

11/29/2019

I went there for a conference and the meeting rooms were nice.

07/21/2019

So kind & apologetic, meeting us at the room quickly,

07/10/2019

The meeting rooms were over air conditions (as mentioned by many of the attendees),

04/20/2019

Well signed, breaks that had healthy snack options and conference rooms that always where at the right temperature.

08/12/2020

Central Park one way, Times Square the other, go front one street and you might find ZZTops playing outside the Rocker fellow centre as we did ,go back a street for fine food and fine craic.

03/18/2020

Close to Central Park and Times Square along with the Theater district.

03/12/2020

The best thing about this hotel is the location, it's so close to everything, specially if you wanna attend Broadway shows, Times Square, 5th Avenue, etc.

03/08/2020

It's located conveniently between Times Square, Central Park, and Offices.

03/08/2020

Ideally located to see a good selection of the well known land marks of New York, ten minutes walk to Central Park in one direction, the same to Times Square in the opposite.

03/19/2020

Location was perfect - having 4 children and being close to Central Park was great as we started the days by popping to a local Blue Bottle Coffee then for a run in the park!

03/18/2020

Close to Central Park and Times Square along with the Theater district.

03/01/2020

Close to Central Park and Times Square

02/13/2020

I have really enjoyed the proximity of Central Park.

01/03/2020

Really near to Central Park (about 500m) and even shorter to Fifth Avenue.

03/30/2020

This time it was really dramatic as hundreds of young people were flooding the hotel due to a UN event.

03/10/2020

Shower did not drain, so we showered in inches of dirty water.

03/10/2020

Our room had marks on the walls, a shower that didn't drain correctly and the drain was sticking out at an angle.

03/06/2020

This morning I found a giant cockroach in the bathroom.

03/02/2020

bathroom sink space non exsistant.

08/06/2021

They did suggest booking another Hilton room at a different hotel at a higher price.

04/09/2020

But if you may also choose to pay 50$ for breakfast..

03/30/2020

The beds are not as comfortable as in a normal Hilton, the room needed a renovation, they charge an outrageous facility fee per night and even an extra fee to store our luggage.

03/18/2020

The only issue is for as much as you pay to stay here, there is no coffee.

03/17/2020

Booked and paid for a Presidential Suite and hotel was not willing to put me in the room I booked/paid for and instead they placed me in an executive suite.

07/30/2021

Drinks weren’t too expensive either.

03/11/2021

I paid for something that Crowne Plaza couldn't provide because they were closed.

01/07/2021

I live in the UK and back in February 2020 I booked 2 rooms at this hotel, staying August 24 – 27 2020 (3 nights) at a total cost of $1508.88.

12/15/2020

We paid $3600 in Nov. for a March trip.

07/30/2020

As a single mother, I too was impacted by Covid, and I found this an exorbitant amount of time to wait.

12/10/2019

The theater district is right around the corner and there are endless food options.

11/08/2019

On the 8th floor, there’s a beautiful lounge overlooking Times Square that’s right in the middle of the theater district.

10/29/2019

Location is very convenient to the theater district and parking is available.

10/06/2019

Crowne Plaza Times Square is a very comfortable upscale hotel, located in the theater district and also right beside the conference meeting space I was attending.

08/23/2019

This hotel is the perfect spot, located in the Theater District, between the 48th and the 49th street, right in Times square.

07/30/2021

Perfect to Times Square.

05/02/2021

but Times Square was great!

04/24/2021

I’m a Platinum Elite member and IHG booked me at the Crowne Plaza Times Square using my annual free night on 9/20/20.

02/07/2021

We had a corner room with huge windows that overlooked Times Square, and my daughter's reaction was worth every dime I had spent on the upgrade (which was, I think, around $50 per night).

09/01/2020

We opted for the Times Square view room, which cost more

05/18/2020

Great hotel, great location, walking distance to Times Square, Broadway, a Dunkin Donuts, M&M's World, Hershey World, and several Subway Stations!

03/03/2020

N/A

01/19/2020

The location is convenient to theatres, restaurants, the subway and even delis and shopping.

01/17/2020

and close to all the subways!

01/15/2020

but you won’t need the vehicle $(70.00) Subway steps away.

05/30/2019

Fabulous for a conference as hotel rooms are easily reached from meeting rooms, equally perfect for a visit to Times Square for out of towners.

04/04/2019

Thank you to all who have helped us, both for sleeping room and meeting room to make this a success!

07/23/2018

I was in one of the meeting rooms for three days and the service here was great - always made sure our coffee supply was replenished, which you need when you are doing three 10 hour days of software training.

05/27/2018

All of the porters helped me thoroughly,I had lots of luggages and stuff for my conference and these guys were a great help for me to place all my stuff in the conference room.

05/13/2018

Very accommodating, meeting rooms were good, except one that the a/c would not work,got warm

03/24/2021

I had left multiple messages for the billing department and never heard back from anyone.

02/07/2021

I knew it wasn't guaranteed, and I wouldn't be charged if I didn't get the upgrade.

12/15/2020

My calls to Crowne Plaza billing have never been returned.

09/07/2020

This is not good enough, considering everyone has been impacted by this and you have no right to retain my funds.

03/19/2020

The only downside was the extra charge on the room per night on top of the rate we already paid when we booked, which I wasn’t aware of,

08/07/2021

The hotel is so classically beautiful, the location amazing, and our room overlooking St Patrick’s Cathedral was stunning.

02/16/2020

Great location, great room and great view.

02/14/2020

Views from room were unreal and hard to get better anywhere.

02/13/2020

The skyline room had an astounding view, one of the finest in the whole of Manhattan.

02/13/2020

Our cathedral view room was outstanding.

08/27/2021

Additionally, all the staffs were always friendly and personable especially Samir and Kal who gave us tickets to NYC's concert at Central Park.

08/22/2021

The hotel is very convenient to mid-Manhattan, Central Park, and Rockefeller Center.

08/09/2020

Positioned in a perfect location for shopping on 5th Avenue and only a ten minute walk to Central Park.

03/12/2020

We walked to the Rockefeller Plaza, Central Park, Times Square, and the Highline (which is a little bit further way).

02/06/2020

The location cannot be beat, walking distance to so many sites, Central Park and 5th Ave shopping.

09/07/2021

N/A

08/23/2021

I went back to front desk and asked what had happened, she said there was a rate change as of yesterday.

05/09/2021

As the hotel is closed except for the Towers I was treated to a Tower room overlooking St. Patricks Cathedral on the 52nd floor for the same price a hotel Cathedral view would have cost.

09/07/2020

We also expected to be less expensive to attract people to come.

08/17/2020

I booked the biggest suite available for our anniversary at Lotte New York Palace and upon arrival was told I was being put in a room 1/5th the size and would be required to pay the same price.

09/07/2020

Wi-fi was almost non existent, a few times the water came dirty and had to wait a lot for the hot water to come.

02/21/2020

Two niggles that others have touched on- lack of free WiFi and the fact if you want a kettle for your room the hotel will essentially rent you one.

01/31/2020

They still charge for the Wi-Fi which is a disgrace and the cost exceeds $15 per day.

01/23/2020

I have never encounter charging for WiFi in recent years.

12/30/2019

The only negative, and that’s only a slight negative, is that the WiFi does not keep you logged in so every time you want to use it, you need to log in.

08/23/2021

Initially a day before arriving I was told there will be one time charge of $90.

03/12/2020

The only negative is not being able to make coffee in the morning without it being charged for a coffee maker ($20 a day)as an amenity.

02/24/2020

No one offer a discount t it free night,s credit.

02/14/2020

I’m also disappointed in Amex.

02/08/2020

I went there with a group of 8 and was charged $570, ie $70 per person on average.

09/30/2021

Excellent service, amazing view at the heart of Manhattan.

12/16/2020

For Christmas in Manhattan, this is the ne plus ultra.

08/09/2020

We will definitely stay here on our next trip to Manhattan.

06/11/2020

The room was huge & great views of Manhattan!

02/26/2020

The rooms are luxurious and fairly spacious for Manhattan with a bath and a shower.

06/18/2019

The outside of the hotel and hotel lobby and meeting rooms and event room was beautiful and excellent.

12/02/2018

My business trip needed several 1-on-1 breakout rooms as well as large meeting rooms with dining inside, and the hotel catered it well.

08/08/2018

We had also used the hotel meeting rooms and were very well served to do so.

07/29/2018

The Palace part of the hotel was built in 1882 and is used as dining and meeting rooms - be sure to stroll thru them when you are there - they are spectacular.

04/29/2018

Both the guest rooms and conference rooms were great and staff was very helpful.

08/23/2021

Be aware of what Lotte NY Palace promises and quotes over the phone.

09/07/2020

Service was through text and once we requested ice and took another call after waiting for more than 1/2 hour for them to respond.

02/19/2020

Miles, the manager, was very kind as we got stuck at a wedding dress shop and he relieved our stress when I had to call back a second time to extend our check-out time.

01/06/2020

I went to the front desk and asked for the manager who, after some tries of the lady in front desk to avoid calling, appeared.

01/06/2020

I had to call twice to Housekeeping to report the problem.

07/25/2021

The hotel location is great close to times square

08/01/2020

The location was great; near Times Square and Central Park.

03/10/2020

It is so close to Times square with easy access to subway and buses .

02/29/2020

The hotel was nice, clean, friendly and nicely situated near Time Square.

02/10/2020

The hotel is walking distance to Times Square, Carnegie Hall, Central Park, Rockefeller Center, Radio City Music Hall and there's easy access to a wide variety of restaurants, grocery stores, and pharmacies.

09/21/2021

Even there was a charge of USD 25 to operate the fridge.

07/25/2021

but no the front desk refused to give us the discounted ticket so we end up paying full price for parking.

06/30/2021

N/A

01/01/2021

Drinks were also very expensive.

11/16/2020

Really disappointed in this hotel, booked for a girls Christmas trip before the COVID-19 situation, saved for the trip for almost two years, totally understand we took advantage of a good rate, non refundable

03/28/2020

The service in the club lounge was excellent especially from Muhammad Ramzan who nothing was any trouble.

03/25/2020

We found it was well worth paying extra for the club lounge as it meant you got breakfast included and all your soft drinks, it was also a nice place to go to for some down time and to plan your next day without having to spend too much time in your room.

03/03/2020

The Club Lounge is the best of any Marriott/Starwood property we've encountered.

01/28/2020

The club lounge is one of the best in the City as well.

01/16/2020

The club lounge doesn’t feel exclusive at all and watching the bun fight as soon as the free food comes out at 5.30pm is embarrassing!

08/18/2021

N/A

06/09/2021

The location was great, close to the subways, central park and Times Square.

06/06/2021

It’s where the N-S and E-W subway lines cross.

03/29/2020

The subway is right next to the hotel too so catching the E train was easy.

03/29/2020

It is an easy walk to Times Square and Rockefeller center, and the subway right outside the hotel providers quick access to midtown east, downtown, and Columbus Circle.

09/21/2021

Even there was a charge of USD 25 to operate the fridge.

06/06/2021

Moreover, the lobby has security requiring key cards to get in.

05/24/2021

Upon check in, I was greeted by an incompetent lady who took more than 90 minutes to check us in and charged TWO DIFFERENT CREDIT CARDS for $800.

04/16/2021

Second night, room card didn't work.

07/26/2020

We had $30 per day room credit that we spend on breakfast, just across the road from Gallaghers Steak House.

03/17/2020

I paid extra for a large room because I work a lot in the hotel room in between meetings, as well as paid for access to the Club because it is easier to grab breakfast before meetings.

03/10/2020

In the hotel there are lots of services, even a conference room and, if you're feeling hungry, also Starbucks!

12/07/2019

It boasts a large lobby, several meeting rooms, and stylish, comfortable accommodations.

09/29/2019

Centrally located, very convenient, good meeting rooms.

08/22/2019

There were lots of rooms for the conference, I would recommend this hotel for any group looking to have a get-together, large or small.

08/22/2021

It’s claim yo fame was having Marilyn Monroe and Joe DiMaggio as residents when they were married.

03/23/2020

I love the Marilyn Monroe/Joe DeMaggio theme that runs throughout the hotel.

03/07/2020

The staff is terrific, the room I booked initially was not available, they immediately offer me an upgrade in the lovely Marylyn Monroe suite !

02/25/2020

This refurbished 1929-built hotel with a Marilyn Monroe theme has a warm welcoming cozy lobby and welcoming front desk staff.

02/02/2020

At the Lexington, a big part is Marylin Monroe and Joe DiMaggio living there when they were married.

09/29/2021

The rooms are small

09/13/2021

I was very surprised with the room being so small and no dresser, The shower did not work right, the sink got stopped up and clogged every time we used it.

08/31/2021

The rooms are small and the hotel is old.

08/28/2021

Our room was tiny,

08/17/2021

As lifelong NYers, we know that hotels here are expensive, rooms are tiny and good hotel experiences are hard to come by,

08/10/2021

The location was perfect, close to Grand Central and walking distance to other cool things.

03/13/2020

First and foremost, the location is fabulous; walking distance to Grand Central and many subway station, it seems I can get anywhere I need to go within 30 minutes from this hotel.

03/09/2020

Walking distance to Grand Central (and from there pretty much anywhere).

03/05/2020

Clean, super convenient location in Midtown and close to Grand Central as well!

02/14/2020

The hotel is within walking distance of Grand Central Station, the subway, and buses, so it's easy to get around.

09/22/2021

though the basic services were not available the hotel still charged the daily activity fee…I tend to disagree with that policy.

08/28/2021

We were charged a destination fee- we stay at the Westin often and never are charged a destination fee.

08/22/2021

but you need to be aware of the destination charge and how you can use it.

03/08/2020

Was charged $25 for 2 small bottles of beer.

02/23/2020

With a 25-dollar destination charge and various taxes, it came up a little over 200 for the night.

09/21/2021

No coffee or other amenities in the room.

09/13/2021

The auto toilet was turned off.

08/22/2021

One issue to be aware of is the $35/night destination amenity fee.

08/17/2021

but in the meantime, we are enjoying the amenities such as a poshy breakfast, daily passes to Crunch and massive common areas to work or just hang out.

08/17/2021

Bathroom however was particularly tiny

09/24/2019

I reserved my room and rooms for 5 colleagues from China, and Lisset was very helpful and kind on check in for all of us.

02/27/2019

The bar is under construction and they have relocated it to a conference room upstairs.

12/09/2018

More space is needed - perhaps expand bar area into the BK lounge and move the BK lounge to one of the mezzanine meeting rooms.

11/08/2018

The meeting room was nice; it was great looking out onto New York and feeling part of the city.

10/12/2018

.wifi is great and the work space downstairs while you might have to wait for your room between meetings is very nice. .

03/08/2020

Few minute walk to Grand Central, and within 2 miles of Times Square, Central Park and loads of other places.

02/25/2020

Otherwise, it was a very good place to stay, and one is only a short walk from MOMA and a slightly longer walk to Central Park and The Metropolitan Museum of Art.

02/03/2020

Location is central to many things- theatre district, Times Square, 5th Avenue, Central Park.

01/27/2020

The hotel is within walking distance of Central Park, the 5th Avenue museums, and midtown.

01/07/2020

Walkable to Central Park, shopping, museums, Times Square, Broadway, all the Christmas retail windows, Saks light and music show.

04/08/2019

I enjoyed getting a room on the 2nd floor - same as meeting rooms - so it saved me having to do any elevator waits.

04/02/2018

Lovely, professional property with elegant and well appointed guest rooms and meeting rooms that made us glad to be there!

02/01/2018

The meeting rooms are also great.

09/24/2021

We were able to take a few tours (Statue of Liberty and WTC Memorial) and we could walk to both places.

06/26/2021

You can also walk to the ferry for the Statue of Liberty and that was 25 minutes away, walking time.

06/16/2021

The Hudson River Suites provide tremendous views of the River and the Statue of Liberty.

04/29/2021

Views of Statue of Liberty and Hudson River from your rooms .

03/02/2020

You are walking distance to all 911 Memorials, churches and statue of Liberty.

07/17/2021

This hotel is beautiful, updated, plush, high end, and convenient to many great places to eat, subway, and attractions.

07/12/2021

Subway is only a few blocks away, Wall Street is walking distance.

07/08/2021

Easy access to the subway.

07/06/2021

Now it has a beautiful tree lined waterfront with many enticing open cafe style restaurants, Eataly, Le District, great shopping if that's your thing, VIEWS and great subway and water taxi access.

06/26/2021

The hotel is near the 9/11 memorial and the train station there services all of the subway lines.

09/05/2021

The location was just what we were looking for- walking distance to Battery park, Brooklyn Bridge, and just down the street from the World Trade Center.

01/25/2020

Its located near the World Trade Center and is convenient to most things in the Chelsea area.

01/16/2020

We stopped into the Conrad which is right across from the new World Trade Center/Liberty Plaza for a rest after touring the Battery in NYC.

01/03/2020

The location is wonderful with Brookfield Place mall right across the street which connects to the Occulus, Path station, Subway station, World Trade Center buildings.

12/30/2019

Very easy to get around from here, and close to the World Trade Center.

06/18/2021

Awful Awful experience, the operators take ages to pick up the phone , as a Diamond member we never got a long term rate!

05/29/2021

..5 calls and 30 mins later it’s brought up.

04/27/2021

If they couldn’t reach me in room, they’d call my cellphone or text which became a bit much sometimes.

03/01/2021

In-Room Dining was even able to be ordered via the Mobile App.

02/18/2020

Each day we would come back to impeccably cleaned room, even using little ties to wrap our phone cords.

09/06/2021

AC was broken.

09/03/2021

The AC did not work.

08/22/2021

AC in the living room and bedroom clogged with dust. 3.

08/20/2021

The ac/fan unit only blasts arctic air or nothing so the room was so cold I was shivering and it was unbearably loud.

07/07/2021

BUT the most important problem I had was the AC.

03/29/2020

Having said that I would recommend the hotel just a cross from Penn subway & near Madison Square Garden's & Times Square .

03/05/2020

Overall, staff seemed good and helpful, dated and grubby room from my experience, great central site for many local areas of interest and right on the subway.

02/16/2020

The subway is a 30 second trip across the street which brings you directly to all the great attractions that NYC has to offer, like the Statue of Liberty as well as being a 5 minute walk from Empire State Building.

02/15/2020

Very close to Times Square, the Madison garden & subways.

02/04/2020

Staff were really friendly and helpful, and the location was perfect for exploring New York, right across the road from Madison Garden and the subway, short walk to Times Square and the Empire State Building.

09/24/2021

I am so glad we discovered Stewart Hotel because being able to book 4 double queen bed rooms at the last minute is such a rare find in Manhattan!

07/08/2021

The location of the hotel is in a busy part of Manhattan.

04/24/2021

Was a very nice stay in the middle of Manhattan, made the trip with our friends a very easy and fun filled time.

04/10/2021

The Stewart hotel is a very historic and iconic hotel right in the heat of Manhattan.

10/17/2020

Upon arrival we were warmly welcomed, received great advices & tips about the city, shops, restaurants and places to see here in Manhattan.

08/20/2021

That was somehow louder than the horrible noise when the unit was on so I had to turn it back on.

08/17/2021

Bring your ear plugs too, this is one noisy city that never sleeps.

08/09/2021

I was woken up at 8:30 AM by the cleaning staff - isn't that early for cleaning?

08/08/2021

The only 2 things we didn't like was noisy air-conditioner (normal for this type of hotel in NYC) and the rush hour in the elevators around 11 AM (even with 6 lagre working elevators).

06/27/2021

I have tried to challenge the charge via many phone calls and emails and was finally told (once I finally reached a person) that we would hear back in 24 hours -

09/14/2021

However, upon checking in, we were shocked at the stains on the floor, a red-brown splatter all over the walls, lamp shades and ceiling, shower stall that didn’t look like it was cleaned in years and torn up carpets.

09/06/2021

Both rooms were filthy-pubic hair & stains in bath, stains on bedroom wall.

09/05/2021

We could not even take a proper shower in it.

09/03/2021

One of the wash cloths in the bathroom had brown stains on it.

08/22/2021

AC in the living room and bedroom clogged with dust. 3.

02/05/2020

My main priority was proximity to Penn Station (for the NJ trains) and then price.

02/02/2020

Super close to Penn Station, Madison Square Garden.

01/19/2020

We chose it because of its proximity to Penn Station, and we were not disappointed!

12/26/2019

close to Penn Station, subways, and a wide variety of activities 24/7.

11/30/2019

The hotel had a great location: near Penn Station and many tourist sites like Madison Square Garden and the Empire State Station.

03/05/2019

The location of the hotel is excellent, easy to find and the conference room for the concert was very well set up and organized.

03/05/2019

Our dancers were provided with great dressing room which was a nice size conference room.

02/04/2019

The hotel made it very easy for me to book a conference rooms.

12/13/2018

The hotel has a restaurant on site and I think conference rooms were available.

09/29/2018

The lobby is amazing as is th ballroom / conference room.

01/29/2020

Our room was on the 41st floor and faced E. 42nd Street with a fantastic view of the Chrysler Building.

10/27/2019

In terms of location, it’s great for midtown areas and so close to Grand Central, Chrysler Building, UN.

10/10/2019

Prior to our stay I emailed the hotel and asked if we could have a room located on a higher floor for a good view, the hotel did not disappoint. We had a wonderful view of the Chrysler building (my favourite building in NYC.)

08/29/2019

This hotel was in a perfect location for visiting Grand Central, Chrysler building, times square, Rockefeller centre, Empire state and Bryant park, while also being close to 5th Avenue for any shopping.

08/27/2019

We could see the Chrysler building which was gorgeous at night.

06/27/2021

All she said she could do is waive the resort fee.

06/16/2021

But the lack of these basic amenities do not stop the hotel from charging a $50 amenity fee, which the front desk agent seemed unable to explain.

03/11/2020

On top of the $30 fee.

02/26/2020

Check in was straightforward - was asked to pay a deposit on a card which I have never done in anoy other hotels in New York.

02/15/2020

Don’t be fooled by the low price rooms.

05/18/2019

Nice meeting room.

05/18/2018

Can’t comment on meeting rooms

03/13/2018

As part of a huge conference I was given a room at this hotel, it was great.

06/16/2021

But the lack of these basic amenities do not stop the hotel from charging a $50 amenity fee, which the front desk agent seemed unable to explain.

03/11/2020

The ONLY issue I had during my stay was the fees that they charge your card during your stay.

02/26/2020

Check in was straightforward - was asked to pay a deposit on a card which I have never done in anoy other hotels in New York.

02/18/2020

I HATE MY MARRIOTT MERGER, AND HAVE CUT UP MY CREDIT CARD AFTER 15 YEARS.

02/08/2020

but people need to be warned about the unnecessary charges.

07/22/2020

The hotel is very nice, in a really good position to walk around the city or take the subway.

01/29/2020

The hotel is beside Grand Central so the Subway is very accessible also.

01/05/2020

We walked in all directions as well as used the 7 subway which has an entrance a half a block away.

01/02/2020

The location was perfect as it was close to Grand Central and a couple other subway entrances.

12/18/2019

The location is optimal; we only needed to get the subway once, to get uptown for the ballet, and the stop was one block down.

01/28/2020

Close proximity to grand central subway station, shopping, dining, pharmacy.

01/02/2020

The location was perfect as it was close to Grand Central and a couple other subway entrances.

12/19/2019

This property is the best in the vicinity of my corporate office -- near Grand Central station.

11/19/2019

It’s not even close enough to central station to stay here.

10/27/2019

Not a spot to stay with families, despite its good location near grand central