Search Result for “Location was perfect“ in New York

09/21/2021

No coffee or other amenities in the room.

09/13/2021

The auto toilet was turned off.

08/22/2021

One issue to be aware of is the $35/night destination amenity fee.

08/17/2021

but in the meantime, we are enjoying the amenities such as a poshy breakfast, daily passes to Crunch and massive common areas to work or just hang out.

08/17/2021

Bathroom however was particularly tiny

03/08/2020

Few minute walk to Grand Central, and within 2 miles of Times Square, Central Park and loads of other places.

02/25/2020

Otherwise, it was a very good place to stay, and one is only a short walk from MOMA and a slightly longer walk to Central Park and The Metropolitan Museum of Art.

02/03/2020

Location is central to many things- theatre district, Times Square, 5th Avenue, Central Park.

01/27/2020

The hotel is within walking distance of Central Park, the 5th Avenue museums, and midtown.

01/07/2020

Walkable to Central Park, shopping, museums, Times Square, Broadway, all the Christmas retail windows, Saks light and music show.

09/30/2021

This hotel has a nice location

09/29/2021

It's conveniently located only 6 short blocks from Grand Central Terminal making it very easy for us to get to as we come into the city from CT.

09/01/2021

The location couldn’t be beat and I loved having Starbucks in the lobby.

08/16/2021

N/A

08/10/2021

The location was perfect, close to Grand Central and walking distance to other cool things.

08/22/2021

It’s claim yo fame was having Marilyn Monroe and Joe DiMaggio as residents when they were married.

03/23/2020

I love the Marilyn Monroe/Joe DeMaggio theme that runs throughout the hotel.

03/07/2020

The staff is terrific, the room I booked initially was not available, they immediately offer me an upgrade in the lovely Marylyn Monroe suite !

02/25/2020

This refurbished 1929-built hotel with a Marilyn Monroe theme has a warm welcoming cozy lobby and welcoming front desk staff.

02/02/2020

At the Lexington, a big part is Marylin Monroe and Joe DiMaggio living there when they were married.

09/29/2021

The rooms are small

09/13/2021

I was very surprised with the room being so small and no dresser, The shower did not work right, the sink got stopped up and clogged every time we used it.

08/31/2021

The rooms are small and the hotel is old.

08/28/2021

Our room was tiny,

08/17/2021

As lifelong NYers, we know that hotels here are expensive, rooms are tiny and good hotel experiences are hard to come by,

09/22/2021

though the basic services were not available the hotel still charged the daily activity fee…I tend to disagree with that policy.

08/28/2021

We were charged a destination fee- we stay at the Westin often and never are charged a destination fee.

08/22/2021

but you need to be aware of the destination charge and how you can use it.

03/08/2020

Was charged $25 for 2 small bottles of beer.

02/23/2020

With a 25-dollar destination charge and various taxes, it came up a little over 200 for the night.

08/10/2021

The location was perfect, close to Grand Central and walking distance to other cool things.

03/13/2020

First and foremost, the location is fabulous; walking distance to Grand Central and many subway station, it seems I can get anywhere I need to go within 30 minutes from this hotel.

03/09/2020

Walking distance to Grand Central (and from there pretty much anywhere).

03/05/2020

Clean, super convenient location in Midtown and close to Grand Central as well!

02/14/2020

The hotel is within walking distance of Grand Central Station, the subway, and buses, so it's easy to get around.

09/16/2021

Line ups for the elevator were also often long.

09/10/2021

The elevators were dark and old.

09/08/2021

There are 8 elevator bays and 20+ floors with 60 rooms/floor.

08/23/2021

The entire hotel is dirty from the lobby, to the elevators, and most especially the rooms.

08/22/2021

Elevator system was a mess because it would stop at EVERY floor if people were trying to get an elevator coming up or down.

08/18/2020

Right around Times Square and near many theaters.

07/30/2020

It is near from TImes Square, so you can go whenever you want!

03/12/2020

Hotel was greatly located close to Times Square.

03/03/2020

I will highly recommend the road ask your hotel for a New York City vacation, great location walking distance to times square literally a block away, front desk personnel was super helpful I will definitely stay on the road again

03/03/2020

Hotel is near Times Square! !

09/29/2021

Room was incredibly nasty.

09/27/2021

Here are the details below: Room 1: 1.

09/15/2021

3 days ago September 13th, 2021 I called the number 888-352-3650 that was advertised on TripAdvisor to make reservations for the end of September - a woman answered and sound like I woke her up, took for ever to do reservations for 2 rooms.

09/10/2021

The room was extremely small.

09/08/2021

The first room we stayed in was very small.

04/16/2020

Pretty good value for a Manhattan hotel.

03/02/2020

I'll recommande if you are in NYC for business and want to be close to everything in Manhattan.

02/29/2020

Excellent location close to everything you need to see in Manhattan.

01/31/2020

but the hotel is central to theatres, time square, and all other Manhattan areas.

01/23/2020

My trip included four hotels over 10 days, from Boston, CT, Manhattan and Long Island.

09/10/2021

The bathroom was so small we could wash our hands while sitting on the toilette bowl.

09/08/2021

The bathroom had awful popcorn ceiling and had holes and stains on it.

08/23/2021

The first room they gave us had toilet stains, and hair in various parts of the bathroom, in the sink, the bath tub, and on the walls.

08/16/2021

Disturbingly enough there were also fingerprints, not sure if it was blood, dirt or makeup, on the bathroom wall.

08/13/2021

The bathroom looked worse than an outdoor gas station restroom.

04/03/2020

only a few blocks from where we park and in the heart of theater district.

03/12/2020

It’s in the middle of theatre district so all on your doorstep.

02/21/2020

It is not only the most economical and convenient hotel to the theater district, the staff continually strives to give great service.

02/13/2020

The Row is super convenient to the theatre district.

12/23/2019

Great hotel in the heart of the theater district and Times Square.

09/16/2021

The location was excellent, just steps from Times Square and very close to the subway.

09/10/2021

Only good advantage was location and the cleaning lady.

08/18/2021

And the location was definitely a plus for what we had scheduled.

08/17/2021

I can see on trip advisor and Instagram that many others are in the same position as us.

08/12/2021

The location was great with easy access to places.

08/27/2021

The hotel location is the best - close to the Central Park and to the time square (but not too close) Next to the train station and also to a citibike stand.

08/26/2021

The proximity to Central Park and EVERYTHING else is stellar.

05/16/2021

I chose Park Central because of its proximity to Central Park.

04/01/2021

Overall, I like Park Central Hotel New York, convenient location, close to Central park, really close subway.

02/01/2021

Great location right near Central Park.

08/20/2021

So be wary if you are paying at a discounted rate for a future reservation.

08/12/2021

I paid for two queen beds.

05/14/2021

but the resort fee still applies.

04/27/2021

We didn't see or receive anything to justify that fee.

10/12/2020

Rates were low

09/24/2021

Also a great location- central to everything in the city (across from Carnegie Hall, Central Park, can get downtown very easily as well).

09/22/2021

Love the location and style of the hotel.

09/20/2021

All of our guests loved the hotel and its location.

09/20/2021

Only great thing is the location.

09/14/2021

The rooms are clean and quiet and I enjoyed being so centrally located in the city.

09/29/2021

You are in walking distance to Times Square without the noise, hustle and bustle.

07/23/2021

The Good - location in Midtown is walkable to Times Square, Central Park, 30 Rockefeller, Bryant Park, NYPL, etc.

04/09/2021

It is right near Times Square and there is a train station right by it.

02/09/2021

The hotel is close to Times Square and Central Park, very clean and nicely designed.

10/30/2020

You are in near to Time Square, near all public transport, walking gets you to see everything and November December is great time to go to see Christmas taking place.

09/13/2021

The manager, Elizabeth, also helped me resolve a tricky situation with my booking agent.

09/09/2021

Elizabeth, the front desk manager, was always helpful and so kind.

09/08/2021

Elizabeth from Park Central was always very helpful and friendly.

08/28/2021

Broadway, Central Park, TS, about a million restaurants….Ask for Elizabeth when you check in.

08/25/2021

Park central hotel has excellent location (in between Times Square and Central Park) and is run by the sweetest woman -- Elizabeth was very helpful and kind, and assisted us with our every need.

09/23/2021

however, I was charged 87.00 without being notified.

09/20/2021

She said to check in with my phone on mobile app or something. I asked her how to do that and get my key card for the room she said, " You will just have to wait than!"

09/07/2021

They are not at all supportive and has not given me final invoice or final folio till now.

08/30/2021

but it some how messed up the billing.

08/13/2021

Finally came home to have over $400 in erroneous charges on my credit card.

09/20/2021

The elevators took about 5-10 minutes to go up and down.

08/25/2021

The elevators were slow and it was sometimes difficult to get on.

08/12/2021

Elevators are too small.

08/11/2021

Most elevators were out of service and once an elevator got on our floor, it was already packed -- not great in light of Covid19.

07/28/2021

Terrible smell of cigarette as soon as you step out elevator and continues down hallway.

03/28/2020

The service in the club lounge was excellent especially from Muhammad Ramzan who nothing was any trouble.

03/25/2020

We found it was well worth paying extra for the club lounge as it meant you got breakfast included and all your soft drinks, it was also a nice place to go to for some down time and to plan your next day without having to spend too much time in your room.

03/03/2020

The Club Lounge is the best of any Marriott/Starwood property we've encountered.

01/28/2020

The club lounge is one of the best in the City as well.

01/16/2020

The club lounge doesn’t feel exclusive at all and watching the bun fight as soon as the free food comes out at 5.30pm is embarrassing!

07/25/2021

The hotel location is great close to times square

08/01/2020

The location was great; near Times Square and Central Park.

03/10/2020

It is so close to Times square with easy access to subway and buses .

02/29/2020

The hotel was nice, clean, friendly and nicely situated near Time Square.

02/10/2020

The hotel is walking distance to Times Square, Carnegie Hall, Central Park, Rockefeller Center, Radio City Music Hall and there's easy access to a wide variety of restaurants, grocery stores, and pharmacies.

09/21/2021

Even there was a charge of USD 25 to operate the fridge.

07/25/2021

but no the front desk refused to give us the discounted ticket so we end up paying full price for parking.

06/30/2021

N/A

01/01/2021

Drinks were also very expensive.

11/16/2020

Really disappointed in this hotel, booked for a girls Christmas trip before the COVID-19 situation, saved for the trip for almost two years, totally understand we took advantage of a good rate, non refundable

08/18/2021

N/A

06/09/2021

The location was great, close to the subways, central park and Times Square.

06/06/2021

It’s where the N-S and E-W subway lines cross.

03/29/2020

The subway is right next to the hotel too so catching the E train was easy.

03/29/2020

It is an easy walk to Times Square and Rockefeller center, and the subway right outside the hotel providers quick access to midtown east, downtown, and Columbus Circle.

09/21/2021

Even there was a charge of USD 25 to operate the fridge.

06/06/2021

Moreover, the lobby has security requiring key cards to get in.

05/24/2021

Upon check in, I was greeted by an incompetent lady who took more than 90 minutes to check us in and charged TWO DIFFERENT CREDIT CARDS for $800.

04/16/2021

Second night, room card didn't work.

07/26/2020

We had $30 per day room credit that we spend on breakfast, just across the road from Gallaghers Steak House.

09/21/2021

Only the location was good.

09/21/2021

Location was great.

08/20/2021

Great location, with all the biosafety measures, excellent attention from all the staff.

08/18/2021

N/A

08/16/2021

The hotel location is fantastic and convenient.

02/13/2020

The hotel is centrally located in Manhattan and service was great.

02/13/2020

Being at Grand Central is fantastic for location within Manhattan,

02/05/2020

The Grand Hyatt, adjacent to NYC's Grand Central Terminal, is located in central Manhattan.

01/27/2020

Relaxed in the middle of the hustle of mid-town Manhattan.

01/20/2020

But, a great place to stay, as you are walking distance from a lot of fun places in Manhattan.

12/16/2020

No full length mirror so my wife had to stand in the middle of the bed and look into the bathroom mirror.

06/08/2020

But unfortunately when I was taking a warm shower the first night when I started feeling very strange water them I looked up and It was a leaking in the ceiling so it was a dirty water coming from the upstairs room ( terrible ).

03/16/2020

Cracked sink, scuffed wallpaper.

03/03/2020

although the hotel is dated and our bathroom was very small.

03/01/2020

Room was small, bathroom small with few amenities.

03/15/2020

The location next to Grand Central was ideal for getting around by subway.

03/08/2020

Convenient to the subway and Grand Central.

03/07/2020

walking distance to Grand Central Station and Subway.

02/24/2020

Next door to Grand Central so very handy for subway.

02/19/2020

That said, the convenience of subways and trains from this spot can't be beat: it was great for getting together with friends from in the city and traveling in from Westchester.

03/07/2020

walking distance to Grand Central Station and Subway.

01/07/2020

Great location- so close to Grand Central Station.

01/04/2020

Amazing place to stay in midtown Manhattan with friendly and helpful staff where you can do almost anything on foot and near Grand Central Station.

11/15/2019

If you need access to the subway lines or want to stay close to Grand Central, this is the perfect location.

10/27/2019

Hotel very well located near Grand Central station.

03/16/2020

After paying $2000 for6 days they charge you per item for retaining your luggage after checking out.

03/15/2020

I also hated the extra $40 a night charge for a resort fee.

03/15/2020

N/A

03/13/2020

but this gives you a credit at this bar which goes absolutely nowhere due to the prices.

03/03/2020

Also charged a US$40 plus charge per night ‘destination fee’ which was a rip off.

08/30/2020

Conveniently located connected to Grand Central Station, this hotel is definitely going to be my go-to stay whenever visiting the city.

06/08/2020

N/A

03/31/2020

If you are in New York City, the Grand Hyatt offers deluxe accommodations and is a amazing place to see, The Hotel is centrally located in the City and is convenient to all Shopping, Theaters and Entertainment.

03/16/2020

Good location

03/15/2020

The location next to Grand Central was ideal for getting around by subway.

12/16/2020

I had to rate the experience 1 Star as no stars will not allow you to proceed.

03/25/2020

The "city tax" is extortionate for this hotel compared to others.

03/16/2020

No in room coffee facilities and downstairs market really expensive.

03/15/2020

but the hotel was dated and not worth the price charged.

03/13/2020

but this gives you a credit at this bar which goes absolutely nowhere due to the prices.

12/16/2020

but in reality all I did was pay for the room I got.

06/08/2020

so we had to wait for a few hours for a new room.

03/25/2020

The maid service also left our door open once they had cleaned our room which we had to notify them off.

03/16/2020

No in room coffee facilities and downstairs market really expensive.

03/13/2020

No water is left in the rooms, you have to remember to fetch your own using a voucher from the shop downstairs daily.

09/27/2021

The Knickerbocker hotel is centrally located between uptown and downtown, a quick subway ride to attractions in both directions.

08/25/2021

He went above and beyond finding us amazing restaurants, helping us buy Yankee tickets, navigating the subway system etc.

05/10/2021

Quick about 1 min walk to Times Square 42nd St station, which includes many of the key subway lines.

04/18/2020

The subway and bus station are tens of meters away, The hotel is relatively new.

03/01/2020

Easy walking distance from Times Square and the best Broadway Musicals. When everyone else is getting on the subway or trying to drive a car through Manhattan (why?)

09/28/2021

Try to ask for the high floor room facing the Time Square , Spectacular view at night from the room.

09/28/2021

The time square view is beautiful from the roof top,fresh air, had good time with my family.

09/27/2021

It’s located in Time Square area and offers a beautiful rooftop lounge (closed Sundays and Mondays).

09/26/2021

Steps away from the center of Times Square and the heart of the theater district,

09/21/2021

but pretty standard as Times Square hotels go.

08/16/2021

We got an expensive suite hoping for something really special.

06/08/2021

You still have to pay for the parking lot.

06/01/2021

Not really sure what the extra charges were for (residence fee),

04/11/2021

but not all hotels charge them.

04/01/2021

It's expensive

06/01/2021

Not really sure what the extra charges were for (residence fee),

11/15/2020

but they tried to charge me an additional 222$ emailing me about it.

10/22/2020

Initially we were put in a room overlooking an interior rooftop, it was a minimal charge to change to a room with a view of the city which was totally worth it.

03/30/2020

We then went to check out at 4am in the morning when we left and the bill had an upgraded room charge on it totalling over $150 for our stay!

02/16/2020

When we asked about a late checkout they wanted to charge us a whopping $200 USD for a few hours!

09/28/2021

Last Saturday I was at the roof top bar and I got an amazing service from stuff especially from Forhad.

09/26/2021

Rooftop bar overlooking the New Year’s Eve ball and delicious craft cocktails.

09/19/2021

Cloud rooftop bar is a special oasis above the bright lights and sounds of Times Square.

08/28/2021

Cloud rooftop bar.

08/23/2021

The rooftop bar is amazing.

09/28/2021

Great hotel in a great location, very nice breakfast with friendly service from Gania , and Ronaldo.

09/27/2021

It’s located in Time Square area and offers a beautiful rooftop lounge (closed Sundays and Mondays).

09/23/2021

Excellent location, comfortable, clean and with a fantastic terrace to enjoy a drink.

09/21/2021

You are in the best location as far as the craziness of Times Square and proximity to Penn Station.

09/11/2021

It has a great location, amazing view, and good cocktails.

09/13/2021

We did request to change rooms, only to find that room on the 14th floor was actually worse.

09/13/2021

Also, the room smelled a bit like old cigarettes,

09/12/2021

When we arrive the front desk lady says they don’t have rooms.

09/10/2021

Some rooms have working A/C, some don't.

09/09/2021

Some of the guess look like the are living in a shelter, proof there is a mailbox on the wall behind the front desk The room is smaller that what it looks like in the photos the view is spooky and dark I saw nothing

09/30/2021

All the staff there were super friendly!

05/31/2020

but a lot can be forgiven if you have a team of friendly staff.

03/17/2020

The reception staff and little shop staff were always very friendly and helpful.

03/16/2020

clean towels, soap, body wash, shampoo and staff were friendly.

03/10/2020

but on the whole staff were very friendly and helpful especially Josie, John and Jack.

07/02/2020

A few blocks from Central Park, 5th Avenue, and the upgraded room are fancy.

03/20/2020

Broadway Theatres are a very short walk, Central Park a short walk away and surrounded by bars and restaurants.

03/10/2020

Easy walking distance from Times Square and Central Park, as well as Broadway.

02/03/2020

Only good thing is the location, close to Time Square and Central Park.

01/19/2020

The only good thing is the location, close to central park and times square which is great!

09/15/2021

There was a full booger complete with nose hair on the side of the bathroom counter. Blood (?)

09/13/2021

The mold was not only in the bathroom,

09/13/2021

Also, the room smelled a bit like old cigarettes,

09/09/2021

N/A

09/09/2021

The lobby had no AC, my floor had dirty rugs, when I got to my room the AC and phone didn't work and smelled like weed.

09/09/2021

The lobby had no AC, my floor had dirty rugs, when I got to my room the AC and phone didn't work and smelled like weed.

06/13/2021

The furnishings are OLD!

06/10/2021

Some of the hallways had carpet that was in extreme need of replacement, the room had scuff Mark's on the walls, yellowing wallpaper, and damaged lamps.

06/01/2021

The halls ways are dirty and dingy , looks like someone abandoned the hotels years ago.

05/13/2021

The hallway rugs were so worn out and dirty that they were bulging from the center.

10/01/2021

Black sticky goo at the bottom of the bathtub, clogged pipes, noisy toilet flush, moldy ceiling.

09/15/2021

There was a full booger complete with nose hair on the side of the bathroom counter. Blood (?)

09/13/2021

The mold was not only in the bathroom,

08/31/2021

Room smelled like a zoo, bed frame all ripped up, floor was not mopped after last guest, iron barely worked, room was hot, A/C was not cooling the room, had to take an icy cold shower to regulate my body temperature before going to sleep.

08/31/2021

Phones don’t work, so I used my cell phone Request for shampoo from front desk went undone.

09/30/2021

Manhattan at Times Square is within walking distance to Times Square, plenty of restaurants and lots of shopping!

06/14/2021

However, if you want something close to Times Square and affordable and just need a bed to sleep, this is where you want to go.

04/15/2020

The location of this hotel was great, walking distance to Times Square and the subway.

03/10/2020

Easy walking distance from Times Square and Central Park, as well as Broadway.

03/07/2020

The location of the hotel is great a few minutes walk from Time Square and right near 5th Ave for shopping and has everything around which tourist needs.

09/30/2021

We could not have chosen a more perfect location for our trip to NYC!

09/13/2021

Great location, worst room ever!

09/10/2021

This place has a terrific location and a deceiving lobby.

07/15/2021

This is a 1 star hotel in a 5 star location.

06/28/2021

Good location

08/27/2021

Additionally, all the staffs were always friendly and personable especially Samir and Kal who gave us tickets to NYC's concert at Central Park.

08/22/2021

The hotel is very convenient to mid-Manhattan, Central Park, and Rockefeller Center.

08/09/2020

Positioned in a perfect location for shopping on 5th Avenue and only a ten minute walk to Central Park.

03/12/2020

We walked to the Rockefeller Plaza, Central Park, Times Square, and the Highline (which is a little bit further way).

02/06/2020

The location cannot be beat, walking distance to so many sites, Central Park and 5th Ave shopping.

09/07/2021

N/A

08/23/2021

I went back to front desk and asked what had happened, she said there was a rate change as of yesterday.

05/09/2021

As the hotel is closed except for the Towers I was treated to a Tower room overlooking St. Patricks Cathedral on the 52nd floor for the same price a hotel Cathedral view would have cost.

09/07/2020

We also expected to be less expensive to attract people to come.

08/17/2020

I booked the biggest suite available for our anniversary at Lotte New York Palace and upon arrival was told I was being put in a room 1/5th the size and would be required to pay the same price.

09/07/2020

Wi-fi was almost non existent, a few times the water came dirty and had to wait a lot for the hot water to come.

02/21/2020

Two niggles that others have touched on- lack of free WiFi and the fact if you want a kettle for your room the hotel will essentially rent you one.

01/31/2020

They still charge for the Wi-Fi which is a disgrace and the cost exceeds $15 per day.

01/23/2020

I have never encounter charging for WiFi in recent years.

12/30/2019

The only negative, and that’s only a slight negative, is that the WiFi does not keep you logged in so every time you want to use it, you need to log in.

08/07/2021

The hotel is so classically beautiful, the location amazing, and our room overlooking St Patrick’s Cathedral was stunning.

02/16/2020

Great location, great room and great view.

02/14/2020

Views from room were unreal and hard to get better anywhere.

02/13/2020

The skyline room had an astounding view, one of the finest in the whole of Manhattan.

02/13/2020

Our cathedral view room was outstanding.

09/30/2021

Excellent service, amazing view at the heart of Manhattan.

12/16/2020

For Christmas in Manhattan, this is the ne plus ultra.

08/09/2020

We will definitely stay here on our next trip to Manhattan.

06/11/2020

The room was huge & great views of Manhattan!

02/26/2020

The rooms are luxurious and fairly spacious for Manhattan with a bath and a shower.

08/23/2021

Be aware of what Lotte NY Palace promises and quotes over the phone.

09/07/2020

Service was through text and once we requested ice and took another call after waiting for more than 1/2 hour for them to respond.

02/19/2020

Miles, the manager, was very kind as we got stuck at a wedding dress shop and he relieved our stress when I had to call back a second time to extend our check-out time.

01/06/2020

I went to the front desk and asked for the manager who, after some tries of the lady in front desk to avoid calling, appeared.

01/06/2020

I had to call twice to Housekeeping to report the problem.

08/23/2021

Initially a day before arriving I was told there will be one time charge of $90.

03/12/2020

The only negative is not being able to make coffee in the morning without it being charged for a coffee maker ($20 a day)as an amenity.

02/24/2020

No one offer a discount t it free night,s credit.

02/14/2020

I’m also disappointed in Amex.

02/08/2020

I went there with a group of 8 and was charged $570, ie $70 per person on average.

09/30/2021

I brought my daughter for her 16th birthday and the hotel was perfect - perfect location, amazing staff and decorated beautifully!

09/29/2021

Convenient location.

09/19/2021

I wish I had stayed here instead of the Langham…when one doesn’t have to fuss around with the room, where there were very few guests in the hotel, it’s obviously an excellent location, too.

09/12/2021

The Lotte Palace is the perfect location, and is staffed with professionals who treat you like it is your palace!

08/07/2021

The hotel is so classically beautiful, the location amazing, and our room overlooking St Patrick’s Cathedral was stunning.

07/30/2021

Perfect to Times Square.

05/02/2021

but Times Square was great!

04/24/2021

I’m a Platinum Elite member and IHG booked me at the Crowne Plaza Times Square using my annual free night on 9/20/20.

02/07/2021

We had a corner room with huge windows that overlooked Times Square, and my daughter's reaction was worth every dime I had spent on the upgrade (which was, I think, around $50 per night).

09/01/2020

We opted for the Times Square view room, which cost more

07/30/2021

Drinks weren’t too expensive either.

03/11/2021

I paid for something that Crowne Plaza couldn't provide because they were closed.

01/07/2021

I live in the UK and back in February 2020 I booked 2 rooms at this hotel, staying August 24 – 27 2020 (3 nights) at a total cost of $1508.88.

12/15/2020

We paid $3600 in Nov. for a March trip.

07/30/2020

As a single mother, I too was impacted by Covid, and I found this an exorbitant amount of time to wait.

12/10/2019

The theater district is right around the corner and there are endless food options.

11/08/2019

On the 8th floor, there’s a beautiful lounge overlooking Times Square that’s right in the middle of the theater district.

10/29/2019

Location is very convenient to the theater district and parking is available.

10/06/2019

Crowne Plaza Times Square is a very comfortable upscale hotel, located in the theater district and also right beside the conference meeting space I was attending.

08/23/2019

This hotel is the perfect spot, located in the Theater District, between the 48th and the 49th street, right in Times square.

05/18/2020

Great hotel, great location, walking distance to Times Square, Broadway, a Dunkin Donuts, M&M's World, Hershey World, and several Subway Stations!

03/03/2020

N/A

01/19/2020

The location is convenient to theatres, restaurants, the subway and even delis and shopping.

01/17/2020

and close to all the subways!

01/15/2020

but you won’t need the vehicle $(70.00) Subway steps away.

07/30/2021

Best location in NY to stay

09/01/2020

Excellent location and had great staff, who were very helpful.

08/26/2020

A hotel with great views that is centrally located.

08/01/2020

It was my mammys birthday and they sang happy birthday and gave her cake the location of the hotel is so convenient i love the rooms so clean and pretty and the breakfast is so yummy i didn’t go in the pool

07/08/2020

The hotel is located at the centre of activities and walking distance to where we want to go in midtown.

03/24/2021

I had left multiple messages for the billing department and never heard back from anyone.

02/07/2021

I knew it wasn't guaranteed, and I wouldn't be charged if I didn't get the upgrade.

12/15/2020

My calls to Crowne Plaza billing have never been returned.

09/07/2020

This is not good enough, considering everyone has been impacted by this and you have no right to retain my funds.

03/19/2020

The only downside was the extra charge on the room per night on top of the rate we already paid when we booked, which I wasn’t aware of,

07/05/2021

When we asked the hotel to fix the issue or apply a credit they said “maybe next time.” Also, kitchen did not have pans for the oven, only the stove.

04/22/2021

So you cant also know the time since your phone charges away from you.

01/11/2020

We also had a problem with the swipe card not working on our door.

11/08/2019

They have gone green too, when you check in you get key cards including one that turns on your lights there is a slot right at the entrance to your room.

10/15/2019

No where to charge devices near bed.

01/14/2020

Bathroom is small,

01/03/2020