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(646) 664-0310

63 West 38th Street, New York City, NY 10018-3818

Refinery Hotel

4.6

710 reviews

Trip advisor
glass of wine
rooftop bar
empire-building
rooftop restaurant

08/31/2021

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The room was quite large with a view of the Empire State building.

08/30/2021

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It was a lively, enjoyable experience that included a lovely view of the Empire State Building.

08/12/2021

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Excellent service, rooms very comfortable, amazing roof top with an Empire State view (difficult to do a reservation) incredible jazz music at the downstairs bar (from Wednesday to Saturday) nice location, good food and drinks.

07/29/2021

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The view from our room was the Empire State Building and the bar downstairs looked like it would be so much fun another time when the air conditioning is back.

07/17/2021

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The deluxe double queen room was a good fit for our family of four and we enjoyed our location on the 8th floor with a view of the Empire State Building.

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09/30/2021

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From the moment we arrived we were greeted with a warm smile from Stephanie and a complimentary glass of wine.

08/31/2021

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When we arrived, we were welcomed with an extremely welcoming smile, and a glass of wine.

12/11/2020

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The staff was super friendly, and even offered us a complimentary glass of wine upon check in.

09/11/2020

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My guy, N(R)ashid hooked me up with a bottle of wine and glass as soon as I checked.

08/07/2020

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She literally offered me free parking, upgraded my room and gave me a glass of wine!

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05/24/2021

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Wonderful customer service throughout, great food at their rooftop restaurant and very conveniently located.

05/13/2021

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There is a youthful vibe because of the rooftop restaurant; so constant movement takes place from the hotel and outside guests.

05/04/2021

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The rooftop restaurant is very cool and perfect for entertaining as well for business travel.

04/13/2021

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The restaurants (Parker & Quinn and The Rooftop Restaurant) are welcoming, and they too let you immerse yourself in one of NYC's hip spots.

03/26/2021

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At times I need to travel by myself and the rooftop restaurant was fantastic place to eat so that I didn't need to leave the building.

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09/06/2021

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Nice amenities like a rooftop bar, cocktail lounge and restaurant.

08/04/2021

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I love the history of the building and the rooftop restaurant/bar.

08/02/2021

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The jazz music every night in the lounge and the rooftop bar are both great experiences, w great bartenders and service staff too.

07/17/2021

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The rooftop bar was fantastic on the evening we made reservations for and our server was personable and attentive.

07/11/2021

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Rooftop restaurant/bar is really nice as well.

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07/29/2021

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To my misfortune the air conditioning broke and one of the elevators was also broken which made it challenging to balance between patrons going to the rooftop and hotel guests going to and from their rooms.

07/21/2021

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Air conditioning problems, 1/3 of the elevators not working, upon arrival no soap in the room, no wash cloths, no shampoo or conditioner, the bedside light was not working right.

07/17/2021

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They have 3 elevators and only two are working.

10/26/2020

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but every time I had to take the elevator.

02/05/2020

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The young man walked us to the elevator and showed us how to work our Room keys to get to our floor .

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128 E 45th St, New York City, NY 10017-3104

Club Quarters Hotel, Grand Central

4.5

559 reviews

Trip advisor
glass of wine
central-station proximity
elizabeth
terrace

09/03/2021

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AC was loud.

08/24/2021

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Room didn’t smell the best, AC was off so room was very hot and musty at first.

08/24/2021

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Room was tattered and AC unit was extremely loud..not a central run unit.

08/18/2021

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There was no hot water, AC was extremely loud and non fonctional.

07/06/2021

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I suspect there aren't enough staff yet, which explains why they didn't inspect my room when I first reported a damp carpet, and only came after the carpet was squishing with water due to a clogged A/C condensate drain line.

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08/04/2021

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The hotel is well-priced and wonderfully convenient, next to Grand Central and near family

07/24/2021

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Great location near Grand Central Stations with tons of metro lines to move around the city.

07/06/2021

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This hotel was super close to grand central and the check-in/out process was super easy, all on your phone!

04/03/2021

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Helpful, friendly staff, very clean quarters, nice room design, comfortable bed, great location near Grand Central Station.

11/23/2020

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If you are looking for the convenience of walking distance to Grand Central Station and other Uptown hot spots this place is for you.

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09/12/2021

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The best part of the hotel for me, besides the well appointed room, was the 27th floor terrace.

09/03/2021

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27-floor terrace has a decent view.

04/03/2021

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The location, room and the view from our floor and terrace was amazing.

03/02/2020

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The coffee and snacks provided 24/7, and the 27th floor terrace and also great bonuses.

01/12/2020

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There are amenities like a 27th floor terrace with snacks, coffee, computers and wine from 5pm to 6pm.

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07/08/2021

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the room was tiny like a closet, not a real room; the bed wasn't queen, it was more like a full size; no cold water in the bathroom, just hot or scalding hot.

01/27/2020

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The hotel is new, and well-designed; my room was small

01/23/2020

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The rooms are small,

01/12/2020

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The basic room I had was quite small and I think set up for one person

12/02/2019

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Only complaint is that rooms are way too small even for NYC standards

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05/22/2019

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Wasabi peas, salted peanuts sunflower seeds, pretzels, chips and my new best friend, a huge bottle of m and m's are available as well as a glass of wine at five.

05/16/2019

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Grab a glass of wine (or soda or coffee), and walk out onto the open air terrace, to take in some great views of the City.

02/12/2019

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Be sure to check the Club Living Room and have a glass of wine for free on the happy hour, also some snacks and a great view of the city.

01/11/2019

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Not to mention the 5-6 wine happy hour which was an unexpected bonus and let’s just say they weren’t shy in acquainting themselves with our wine glasses!!!

11/20/2018

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There is also a great lounge on the 27th floor for complimentary coffee and snacks along with free glasses of wine from 5-6pm daily.

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07/02/2021

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-The noise from the elevators was quite annoying, especially at night.

04/14/2021

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Not to mention how long it took for the elevator to get to me.

12/14/2020

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The only negative that we noticed during our stay was that we were joined by a maintenance engineer in the elevator during one of its stops when we thought that there was a one party/elevator policy.

03/16/2020

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There is a problem with the elevators that is frustrating and may be why one staff member at the front desk is so discourteous.

03/09/2020

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but when I stayed there in Feb, and elevators didn't work with regular room keys.

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06/15/2021

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Elizabeth at the front desk greeted us with high energy.

04/26/2021

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I had a very nice stay at CQ - special thanks to Elizabeth and Omar for making the stay feel nice from the beginning to its end.

04/07/2021

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Elizabeth was one the persons who assisted me throughout the weekend.

04/03/2021

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Elizabeth B., She is so wonderful, employees like her make it 5 stars.

03/31/2021

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Elizabeth at the desk was fantastic!

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44 West 29 Street, New York City, NY 10001-4241

4.7

174 reviews

Trip advisor
glass of wine
coffee shop
chelsea
lobby bar

07/21/2021

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You're only a few short blocks from Madison Square Park and also a short walk from Hudson Yards & the High Line, Chelsea, the Fashion District, Midtown, and Gramercy Park.

05/01/2021

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Nestled between Chelsea and NOMAD you definitely can find tons to do and above all eat!

04/26/2021

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My girlfriend and I came across this hidden gem in Chelsea and we’re so glad we did.

03/03/2021

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Subway stations, taxis or walking distance to Chelsea, Soho, Midtown, etc..I also appreciate the valet parking!

01/10/2021

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Walking distance to Hudson Yards, the Highline, Chelsea galleries, Flatiron, and Korea town for starters.

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06/28/2021

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Cons: Sparsely furnished rooms, and I mean really minimal -- no furniture except a few stools, not even a closet much less a mini-bar.

06/16/2021

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There really isn’t much floor space and no enclosed closet.

02/26/2021

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If you consider your clothes to be art pieces and don't like the idea of hiding them in the closet.

09/26/2020

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No closets.. difficult managing clothes that may need to hang.

09/17/2020

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There isn't a closet space

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08/22/2021

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Free daily coffee, and a token each day to use for a glass of wine or a specialty coffee drink is a nice touch.

08/10/2021

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The free glass of wine at check in was a nice touch.

07/13/2021

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Nice and cozy place to hang out and the tokens for a glass of wine were sweet!

06/19/2021

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To top it off, they gave us a free glass of wine in the evening and (good) coffee in the morning.

05/03/2021

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Roof top was incredible and a great way to end the evening with a free glass of wine!

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08/19/2021

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One last note, the coffee bar in the lobby, also staffed by someone cheerful and friendly, has excellent coffee!

04/26/2021

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They have everything you need right on site; great coffee shop, lobby bar, roof top bar and restaurant.

04/25/2021

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We had dessert afterwards in the lobby bar (the dulce de leche mousse and the blackcurrent sorbet were delicious) and had a few glasses of wine and cocktails.

02/20/2021

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There is a coffee bar in the lobby as well as a cocktail bar in the back.

02/16/2021

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There is a lobby bar and coffee/pastry spot, both top notch and super convenient for a morning recharge or an evening drink.

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08/10/2021

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While the room was small, we had nice city views!

07/12/2021

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The rooms are small,

06/28/2021

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Of course rooms are small, it's New York

06/19/2021

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The rooms are small,

12/22/2020

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even though the rooms are small, they are very functional.

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01/10/2021

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Walls and floors carry sounds, mindful of that.

09/26/2020

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Ours was against the wall .. a bit hard to get in and out.

07/03/2019

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The only reason for not giving a five star rating is due to what must be thin walls.

06/02/2019

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but hanging spaces off the wall.

03/06/2019

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only 3 hangers off the wall.

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08/22/2021

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Stephanie at the coffee shop, and I sadly forget the guy's name who checked us in was great too, as was the bartender at the rooftop.

08/02/2021

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Coffee shop in lobby with baked goods, 2 bars - one in the lobby and the other on the rooftop.

07/07/2021

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Stephanie was working at the coffee shop at the time and I got to chat with her about her life and how she ended up in NY.

07/01/2021

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I will be coming back to the coffee shop for my daily croissant and telling everyone I know to stay at Made.

06/16/2021

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The little coffee shop in the lobby gives you a free cuppa in the mornings and the intimate little bar is great for an end of the day sip.

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40 W 45th St, New York City, NY 10036-4261

Club Quarters Hotel, Times Square -Midtown

4.4

706 reviews

Trip advisor
glass of wine
time-square
friendly
free coffee

08/27/2021

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Close to Times Square/subway.

08/25/2021

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A couple minute walk from Times Square and 5th avenue.

08/08/2021

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Perfect location where it is just a block away from Times Square.

07/23/2021

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Mins from Times Square and a about a 10 min walk to Central park.

07/06/2021

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This is a perfect clean hotel close to Times Square.

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07/02/2021

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You can refill water and make coffe for free.

02/17/2020

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Tip: don’t buy the coffee just take advantage of the free coffee in the ballroom.

01/16/2020

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During the day, there's complimentary coffee and light snacks.

01/04/2020

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Everything else was good, free tea, coffee, snacks etc was nice; staff were friendly and helpful.

01/03/2020

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They provide free coffee, soda, water and snacks in the lobby.

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02/22/2020

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but because the heating system is 2 feet from my pillow.

02/17/2020

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The only super negative was that the aircon unit that was right next to the beds pillow side.

02/17/2020

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Interior room windows look out to the shaft, with an air conditioning unit below and open sky above.

10/27/2019

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The only way to control the unit was with a remote - which wasn't working properly.

10/07/2019

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Airco is noisy.

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09/20/2021

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Staff is friendly and the hotel rooms are fairly new.

08/25/2021

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The staff was friendly and were very helpful on checking in.

08/10/2021

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I loved my stay in this hotel, clean, excellent location, very good service, friendly and very accessible person (everything within reach) highly recommended !!

07/11/2021

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The location is convenient to the subways, the hotel itself is comfortable and clean, and the staff are very helpful, courteous, and friendly.

07/02/2021

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are on hand to help out if necessary and throughout my stay were always friendly, helpful and courteous.The room PH03 was COVID sanitised and well presented for a property at this price point ,

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08/14/2021

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The room was small

08/06/2021

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The hotel room is small about 170 ft

08/01/2021

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The rooms are small

06/29/2021

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Our queen room was small (bathroom even smaller),

01/27/2021

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but only for a short stay room is small.

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01/16/2020

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And the complimentary glass of wine with snacks was a great wind down spot.

09/13/2019

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but they have a restaurant, also they have a nice free snack table and every day at 6:00 pm they offer a free glass of wine at restaurant.

07/15/2019

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Complimentary happy hour glass of wine.

07/08/2019

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- Wine at 5 every evening were they gave free glasses of wine to patrons.

05/08/2019

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You can grab a complimentary glass of wine at 5pm as a guest.

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08/06/2021

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We had to bag up our laundry and trash, both were placed by the elevator for housekeeping to retrieve.

06/01/2021

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No fridge and noise from the elevator are too loud!

05/26/2021

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One of the two elevators would get stuck on a level or literally has dropped from one floor to another.

05/25/2021

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Hand sanitizing stations were in the lobby, hallways and elevators.

01/02/2021

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The elevators are small so with social distancing that makes for long wait times

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130 West 46th Street, New York City, NY 10036-8501

Kimpton Muse Hotel

4.2

194 reviews

Trip advisor
glass of wine
theater-district
boutique
appointed-room

02/10/2020

-

N/A

12/10/2019

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I did grab a glass of wine during the wine hour one evening which was a nice extra.

07/22/2019

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We had a glass of wine during the wine hour -- nice!

01/15/2019

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Some lovely "extras" were the daily cocktail reception in the lobby from 5-6, with complimentary red and white wines by the glass.

01/13/2019

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Second, I love the tradition of the free happy hour for all guests -- I enjoyed a glass of wine with other guests in a festive lobby, filled with excited travelers.

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08/23/2021

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We had found a nice little boutique Hotel on 29th street that we have been staying at when we did our overnights and had actually made a reservation for this past weekend there.

11/07/2019

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This hotel is a boutique hotel.

08/26/2019

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Normally Writer stays at the Times,but Writer was asked to try this boutique hotel,Ohhh my God,this place,the staff first of all is the greatest!

06/21/2019

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That said - it is a boutique hotel in the heart of NYC.

05/19/2019

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A great little boutique hotel half a block off Broadway.

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08/04/2021

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Engineering did come to check the A/C

07/27/2021

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The other problem in the room was the air conditioning.

03/02/2020

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Additionally, the room’s heating did not work so I had a floor electric heater.

02/16/2020

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We also had a fan that was very loud and go off near the bathroom every few hours.

01/03/2020

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but the unit was far too noisy to leave on.

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09/09/2020

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I had a suite (1902) and it was nicely appointed and very comfortable; great IHG bed as usual.

12/20/2019

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but well appointed rooms.

11/25/2019

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Our room was nicely appointed and surprisingly quiet.

09/09/2019

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The service is great, rooms are well appointed and clean, and they have a little "wine hour" from 5-6pm nightly.

07/23/2019

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Pleasantly surprised by the well appointed rooms.

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07/13/2021

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but other than that there are much nicer hotels for lower prices in the area (eg.

06/26/2021

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This hotel has truly skipped any protocol it should follow let alone faking covid safety it does not protect guests at any cost it is actually out to harm them.

06/09/2021

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Oh no, there's no dog fee!

03/02/2020

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When I complained about it, the staff told me they could lower my price as it was steady fully paid (full fare) -

01/29/2020

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but but it was a relatively miserable experience 1 - They have a resort fee.

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09/03/2019

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Right in the heart of Times Square and Theatre district.

06/22/2019

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but you are in the heart of everything at the edge of the theater district !!!

06/21/2019

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The hotel is a block from Times Square in the heart of the theater district.

05/05/2019

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And the proximity to Times Square and the theatre district meant we were able to attend some last minute shows.

04/10/2019

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This hotel is very convenient to the theater district.

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60 E. 54th St., New York City, NY 10022-4642

Hotel Elysee by Library Hotel Collection

4.7

283 reviews

Trip advisor
glass of wine
cheese
club room
free breakfast

04/18/2019

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We have some relaxed time with glass of wine before diving into sleepless city.

01/20/2019

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The second floor lounge is a great place to relax quietly over a nice glass of wine or cup of coffee after a busy day.

09/24/2018

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Breakfast is very tasty and it is pleasant to enjoy a glass of wine a little nosh after a long day sightseeing.

09/02/2018

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We enjoyed the breakfast offerings every day on the 2nd floor and stopped by often for a glass of wine in the early evening.

06/02/2018

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Nice to see everyone in the morning for breakfast, and have a place to gather in the evening for a glass of wine before our next adventure.. We loved the room; a lovely siting area, and comfortable bed.

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07/26/2021

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The hotel has old school glamour and charm and the staff was great too, especially Greg at the front desk and Erica in the Club Room.

12/29/2020

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Pleasantly surprised by the complementary wine and cheese served late afternoon in the cozy atmosphere of the Club Room by the most kind ladies.

03/04/2020

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Wine and cheese is served in the late afternoon in the hotel's quiet Club Room which gives you time to relax after a day of activity and leaves down time to bath dress and prepare for an evening event.

02/17/2020

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The ladies serving in the Club Room couldn't have been kinder.

02/03/2020

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N/A

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01/20/2020

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You can hear street noise

12/09/2019

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My room was on the fourth floor and facing the street which can be very noisy at night, so you may want to pick a room not facing the street.

09/04/2019

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If a light sleeper,only drawback was choice of noise from street or noise from A/C.

08/27/2019

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Room is ready - I ask if it is a room not facing the street -it is so asked to be changed to a room with less street noise (not my first time here) .

07/22/2019

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It was somewhat larger, much brighter, and not any noisier despite street noise.

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08/12/2019

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but the service elevator was very slow, and in the morning it was being used for laundry, and- well, service- so it by-passed guests waiting.

07/26/2019

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Most concerning thing was that due to the lifts being slow, the guest use the fire escape staircase, and the hotel has tied the fire doors open.

07/18/2019

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Much has been said about the elevator- yes its slow and small.

07/11/2019

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We were forced to use the hotel’s ancient freight elevator, which was slow, ugly, hot and usually unavailable because it was (predictably) full of staff or repair people.

07/02/2019

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There is only one elevator and that meant we were constantly waiting for a an old and slow elevator.

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08/18/2019

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The lift wasn't working

08/12/2019

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The guest elevator was out of service- which I didn't initially mind- things break. .

07/30/2019

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running the freight elevator for the guests.

07/29/2019

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Each day when we asked when the lift was going to be working, we were given vague responses.

07/26/2019

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Most concerning thing was that due to the lifts being slow, the guest use the fire escape staircase, and the hotel has tied the fire doors open.

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01/31/2020

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the continental breakfast included gluten free toast upon request (thank you!).

01/13/2020

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Complimentary continental breakfast and late afternoon wine and cheese in a living room like setting are just special--met many interesting hotel guests.

12/07/2019

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The Hotel Elysee was perfect for us because it Provided an intimate setting for visiting, included breakfast and then drinks in the afternoon as well as a friendly, helpful staff!

11/25/2019

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Perfect location midtown and the included breakfast is excellent as well as the included cocktails and appetizers.

11/22/2019

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.but the best is the complementary breakfast and happy hour every day.

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06/11/2021

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The front desk staff was as welcoming as ever and even with reduced services (the lovely breakfasts and wine and cheese were temporarily unavailable, it was still a memorable visit.

03/04/2020

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Wine and cheese is served in the late afternoon in the hotel's quiet Club Room which gives you time to relax after a day of activity and leaves down time to bath dress and prepare for an evening event.

02/17/2020

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There are many amenities such as coffee all day, continental delicious breakfast, wine & cheese and snacks in the Club Room with wonderful music of all kinds.

01/14/2020

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Nice wine and cheese are served for hours every evening and continental breakfast is also very nice.

01/13/2020

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Complimentary continental breakfast and late afternoon wine and cheese in a living room like setting are just special--met many interesting hotel guests.

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(212) 342-7000

231 Hudson St, New York City, NY 10013-1412

4.6

976 reviews

Trip advisor
glass of wine
rooftop bar
hippie
friendly

09/14/2021

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Nice and very clean Hotel , very friendly staff and the Rooftop is very special with excellent bartenders they serve really good drinks and food .

09/13/2021

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The aesthetic is very nice and the staff are very friendly and helpful.

08/29/2021

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The staff are super friendly and attentive.

08/21/2021

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The front desk staff are always knowledgeable and friendly.. Joe and Dan directed me to great sites around town.

08/20/2021

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Very polite and friendly and always eager to help.

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09/15/2021

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The rooms are small

07/22/2021

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The rooms are small

07/21/2021

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Room small

07/20/2021

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Super small rooms, cheaply designed (you know, like when you try to turn a faucet handle and the whole fixture moves).

07/10/2021

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The rooms were small

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09/18/2021

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From the room to the rooftop bar everything was clean, fun, and welcoming.

09/17/2021

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The staff were super accommodating and the rooftop bar is a must.

08/30/2021

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My room was amazing, with a beautiful view of the city, and the rooftop bar was phenomenal.

08/26/2021

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They’ve also got a great lounge to work at and the coolest rooftop bar.

08/24/2021

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N/A

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09/06/2021

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but everytime the AC clicked on - and it was often - it sounded like a plane landed in our room.

07/18/2021

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We didn’t have AC for hours and had to switch rooms 3x in total before reaching a solution.

03/31/2021

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The AC did not work one day (out of 3), so not terrible,

12/22/2020

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The air conditioning wasn’t working & would leak water all over the floor.

12/05/2020

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however there was no decorations and it didn’t even have heaters outside.

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09/06/2021

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If you’re hip and savvy and stay up all night, maybe this is the place for you.

07/22/2021

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Trendy vibe with rooftop and hipster feel.

07/22/2021

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It is newly updated—has a super hip and modern, very clean, staff were great, and it's close to subway and bus lines.

07/20/2021

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Is “hip” the new term for cheap?

06/28/2021

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It’s fun, hip, reasonably priced and perfectly located in SoHo.

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06/17/2021

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All employees are very kind and accommodating - I ventured to the rooftop bar for a relaxing glass of wine, and went downstairs to the bodega.

04/16/2021

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but truthfully while the space was great you really had no view while sitting and we spent 46.00 for two glasses of wine which, even for NYC, is high!

02/29/2020

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Harold's bar has happy hour between 5:30-7:00pm and it was lovely to enjoy a free beer or glass of wine before dinner.

09/07/2019

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The hotel has multiple spots to lunge, read or enjoy a glass of wine.

06/02/2019

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Lots of welcoming amenities such "digital detox" - a complimentary glass of wine or beer, bikes and complimentary breakfast. Although the room is small it is efficient in its layout, minimal (in a good way!)

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485 5th Avenue at 41st Street, New York City, NY 10017

Andaz 5th Avenue

4.5

233 reviews

Trip advisor
glass of wine
5th-ave
nyc-library
modern

09/27/2021

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My husband and I just returned from a weekend stay at the Andaz 5th Avenue for my 50th birthday.

09/05/2021

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We've decided to book a night at Andaz 5th Avenue to have some fun in midtown.

08/11/2021

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Great location right next to Grand Central Station, Bryant Park, and elite 5th Ave shopping.

07/17/2021

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We stayed in a standard room at the Andaz 5th Avenue for two weeks and our stay has left us conflicted in a number of dimensions.

07/03/2021

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N/A

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09/28/2021

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The hotel is very modern and stylish with a friendly staff that was always there to help.

09/05/2021

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High ceilings, great textures, modern yet a warm feel.

04/06/2021

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Rooms were modern, spacious, and our suite had a kitchenette and large bathroom.

02/22/2021

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Room is very modern, no light switches, light controls are on panels on the wall.

12/27/2020

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I feel like the current photos online do no service to show how beautiful and contemporary the rooms are.

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03/24/2021

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Furniture had chips and chunks missing where it had been hit with luggage over time, paint was peeling off part of the door, many of the handles throughout the room were loose and just spinning.

02/22/2021

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Shower does not have a door.

01/29/2021

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Rooms are " American" noisy, you hear slamming doors and everything or the corridor.

01/26/2020

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It’s not full service with a separate door man (to hold the door while you struggle with heavy luggage), concierge, bellboys and check in staff (things you normally expect in a top hotel).

12/18/2019

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My only issue is that the bathroom doesn't have a door for the toilet.

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08/22/2019

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It was late when we arrived and they made us dinner reservations, poured us a glass of wine, helped us with our bags and parked our car.

08/16/2018

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It's lovely to be greeted with a glass of wine or sparking water the moment you check in.

08/06/2018

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but the hostess managed to find me a seat and I enjoyed a glass of wine (or two) and some bar snacks from the menu.

08/03/2018

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The staff was friendly always offering bottles of water and free glasses of wine from 5-8.

03/26/2018

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Great welcome, free glass of wine.

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01/12/2020

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other than the weird lighting controls in the room,

12/07/2019

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Fix the lights, fix breakfast, put some maps of the area at reception, put a sign on the floors FACING the elevators opening so you can find the room and the swiller annoying things would be mostly fixed.

08/14/2019

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As I states, the fitness center could use better lighting and air flow.

07/17/2019

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Once the lighting was fully engaged, it was still comically dim.

06/25/2019

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The only thing I didn't like about the room was how dim it was.

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03/07/2020

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CHILL ATMOSPHERE AND EAGER-TO-PLEASE Vibes elicit “Ooohs AND AZ” When available we always book this hotel close to Grand Central on 5th Ave across from The New York Public Library (visit again & again).

02/24/2020

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Right in front of the NYC Library, this place is located in the heart of it all on Madison Ave. Clean rooms, slippers, bathrobe, and shower cap provided, not to mention the great water pressure.

02/13/2020

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The location across from the New York Public Library invites a visit by itself as well as the Theatre District so closely located.

11/06/2019

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Definitely a unique location, walking distance to time square, Broadway, Chrysler building, Empire State and NYC public library.

09/24/2019

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Great location across from the NYC Public Library.

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(917) 540-4472

27 Grand Street, New York City, NY 10013-1618

ModernHaus SoHo

4.3

191 reviews

Trip advisor
glass of wine
rooftop pool
tribeca
one-wtc

09/22/2021

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though there is a different elevator for that).

08/27/2019

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The lift system is ridiculously slow.

08/05/2019

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although when we got in the lift to go to our room there were two slightly intoxicated guys inside who had mad their way down from the rooftop bar they were swiftly escorted out by staff with no fuss at all.

07/25/2019

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Their elevator situation was not handled well and there were no backups in case of emergency.

07/09/2019

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There was a female apparently trying to operate the elevators, and she let us on eventually when the pool party attendants were set.

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07/09/2021

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It gets very, very hot up there and if they're charging a resort fee, they should have resort drinks.

02/26/2020

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If I had stayed in the summer time I would have more than happy to pay the fee.

02/03/2020

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but there was 24hr room service and paid breakfast in room dinning options.

01/12/2020

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The room service is overpriced as room service often is

12/17/2019

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Big disappointment all around--not a cheap room--over $850 per night.

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11/20/2019

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The location is to die for - amazing views of the Freedom Tower - great rooftop pool - great food - great service - we just had an amazing time - next time we are visiting Manhattan and staying the night - we will be sure to book The James New York SoHo.

09/08/2019

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Loved the rooftop pool/bar and the restaurants outside areas with lovely large potted plants and umbrellas.

09/08/2019

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The roof top pool/bar is a lot of fun as well.

09/04/2019

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We picked James instead of SOHO Grand for its modern design and rooftop pool.

09/02/2019

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The rooftop pool party was a lot of fun!!

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01/15/2020

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Love waking up to the floor to ceiling view of Manhattan and the Freedom tower skyline.

12/24/2019

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This year we wanted a view of the Freedom Tower.

11/20/2019

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The location is to die for - amazing views of the Freedom Tower - great rooftop pool - great food - great service - we just had an amazing time - next time we are visiting Manhattan and staying the night - we will be sure to book The James New York SoHo.

08/27/2019

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Looking at the Freedom Tower was stunning!

08/21/2019

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The James Soho is a terrific location on the edge of Soho, with the plus of a great rooftop bar, Jimmy's, with stunning Manhattan views of the Freedom Tower and the Hudson River.

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10/26/2019

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The James is in a prime location with access to all in SoHo, Tribeca, and the Village.

08/22/2019

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The James is a chic modern hotel right in SoHo and close to TriBeCa.

08/18/2019

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Stunning views of tribeca from the roof top pool.

05/22/2019

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This was a perfect base for shopping and sightseeing in the SoHo and Tribeca areas.

05/01/2019

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The hotel is in walking distance to Tribeca, Soho and Chinatown plus it’s a short walk to the subway.

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08/23/2021

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Rooms are just a little small

07/09/2021

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The room was small,

11/10/2019

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Rooms are small

10/23/2019

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Rooms are quite small and a little tired

09/29/2019

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I stayed here for one night at the end of my business trip and was scarred from my last hotel room which was very small.

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09/24/2019

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Check-in was really smooth they even offered a glass of wine for each of us.

08/19/2019

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Very friendly and offered us a glass of wine.

08/17/2019

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The concierge Bobby, was super helpful when we arrived and offered a glass of wine or water while we waited to check in.

07/08/2019

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Kris and Bobby at the front desk immediately sprang into action offering me a complimentary upgrade of my room and a glass of wine to take the edge off.

06/04/2019

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N/A

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(212) 806-7000

11 E 31st St, New York City, NY 10016-6701

4.6

590 reviews

Trip advisor
glass of wine
rooftop bar
city view
rooftop view

04/29/2021

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Large gap under the door let all the sound in, so I heard every conversation as guests entered the elevator and housekeeping did their work - and literally hear what they were saying, not a muffled convo.

04/21/2021

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N/A

04/02/2021

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I enjoyed reading the comment cards by the elevators that past guests from around the world had filled out.

03/30/2021

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You use your room card for the elevators.

03/18/2021

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The elevator has a mild foul odor (smells like pee).

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09/14/2021

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I really liked the city view from one of the sky rooms… Management really cares about guests having a great experience.

09/11/2021

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The hotel’s roof top bar is on the 31st floor, overlooking the city’s beautiful skyline.

08/24/2021

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This hotel is modern, beautiful, clean and has the best views of the city.

08/09/2021

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Many restaurants in the area to eat from and the view of the city is wonderful

07/09/2021

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The rooftop bar had beautiful views of the city including the Empire State Building.

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05/28/2019

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The hotel includes bikes, as well as a happy hour from 5:30pm to 7:00pm where you can go and grab a glass of wine and a few snacks, in the cost of your room.

05/07/2019

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offer a glass of wine from 6 to 7, a nice way to relax.

04/29/2018

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Our terrace was as large as the room and a nice place to enjoy a snack or a glass of wine.

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07/29/2020

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As a result, they are painfully slow and, worse yet, way too crowded for a pandemic, especially when so many of the hotel guests don't wear masks.

01/10/2020

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The elevators are a bit slow,

11/08/2019

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4) The lifts are incredibly slow - you can end up waiting 5-10 minutes for one at reception to take you up to your room.

10/16/2019

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The only little thing is that the elevators can be really slow.

10/02/2019

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The last 2 NY hotels I stayed at both had too few and too slow elevators.

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09/26/2021

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The room itself was very small.

09/14/2021

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The room was tiny (typical NYC)

08/11/2021

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The rooms are small

08/04/2021

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Customer service from my check in with Rachel explaining the room being small to me even before I check in and all the other amenities meant a lot to me as a lot of people barely tell you anything when they check in.

08/02/2021

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The rooms are very small.

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09/11/2021

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Rooftop views are just breathtaking!

09/04/2021

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The staff was friendly and the views were even better at the roof top bar.

08/16/2021

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The room had awesome views as did the rooftop!

08/08/2021

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The rooftop view is MIND BLOWING!!!

07/17/2021

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I have been in the city for a few weeks on business and It made my experience so much memorable plus some powerful view from their rooftop.

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09/12/2021

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The rooftop bar has an incredible view of the empire state building, the Hudson river, and the rest of the Manhattan skyline.

09/11/2021

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The hotel’s roof top bar is on the 31st floor, overlooking the city’s beautiful skyline.

09/10/2021

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Make sure to stop by The rooftop bar while there you won’t regret it.

09/01/2021

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Very comfortable beds and a fun rooftop bar.

08/24/2021

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We weren’t able to go to the rooftop bar

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