Search Result for “Free valet parking“ in New York

09/27/2021

Enjoyed our stay, the staff made our trip easy to settle in and were super friendly and accommodating!!

09/22/2021

Friendly, courteous and very accommodating staff.

09/13/2021

Family friendly, decent size rooms for New York, clean rooms, friendly, helpful staff.

09/06/2021

The staff was very helpful, polite, and friendly.

09/05/2021

The doorman - so friendly and knowledgeable about area gems.

09/27/2021

I also was hoping there would be something gluten and or dairy free at the breakfast

09/04/2021

Terrific 3-night stay at Times Square in NYC featuring decent and free Wifi and breakfast.

08/24/2021

Free breakfast is a big plus if you're traveling on a budget,

04/29/2021

Very clean, free breakfast, great security measures, friendly staff, nice sized updated rooms.

04/22/2021

but over all prime location each floor has only 10-12 rooms on each floor rooms where kind of tight for a family of 3 but worked you can also park infront of the hotel after midnight it’s free

09/22/2021

Very satisfied with the cleanliness of the hotel as well as the security - required key card to get in the lobby as well as the elevator to go to your room.

09/11/2021

Clean the service room more often and pay attention to the cleaning crew as they tend to use the elevator for a long period of time.

09/09/2021

Hence Elevator waiting time during peak hours can be a few minutes.

09/07/2021

There’s 26 floors and lots of rooms with only 3 elevators.

08/11/2021

The elevator can be very slow even with 3 of them as there are so many guest.

09/05/2021

This was a great location, close to Times Square.

08/24/2021

Good proximity to times square,

07/31/2021

Great stay super friendly staff and really clean the hotel I enjoy my stay I will come back next time and great location everything is in walking distance to time square great view at the hotel !!!!! !

07/15/2021

There are also several restaurants nearby likely due to the proximity to Times Square so you won’t have to go far to find food.There was hot self serving buffet style breakfast while I was here.

07/12/2021

Hampton Inn is well located in proximity to time square, the rooms are comparatively small and cramped

03/28/2021

Very small room for double beds.

03/22/2020

Rooms are very small so not good for family of 4 with luggage.

02/22/2020

The room was quite small to be honest

02/09/2020

Our room was small,

02/08/2020

The room was small

07/18/2021

The location is so very convenient to everything in the Theater district and that is a big plus.

03/07/2020

Very convenient to both the Port Authority Terminal and the theater district.

03/02/2020

though the hotel is a good value in the heart of theater district.

03/01/2020

Great location one block from Times Square and in the heart of the Theatre District.

02/29/2020

Found the hotel to be perfect for what I wanted: comfortable room, adequate free breakfast, easy walk to the theatre district, and a quieter street despite its proximty to Times Square.

03/03/2020

We loved the breakfast and valet parking was easy.

12/02/2019

Valet parking mad it extremely easy to park.

04/14/2019

Valet parking was super easy.

02/18/2019

Very clean, situated in Times Square, clean, friendly staff and valet parking was convenient and fast.

01/19/2019

They do offer valet parking,

08/10/2021

The location was perfect, close to Grand Central and walking distance to other cool things.

03/13/2020

First and foremost, the location is fabulous; walking distance to Grand Central and many subway station, it seems I can get anywhere I need to go within 30 minutes from this hotel.

03/09/2020

Walking distance to Grand Central (and from there pretty much anywhere).

03/05/2020

Clean, super convenient location in Midtown and close to Grand Central as well!

02/14/2020

The hotel is within walking distance of Grand Central Station, the subway, and buses, so it's easy to get around.

01/20/2020

We were arriving on a Friday afternoon and using the valet parking ($65.00 plus taxes).

09/25/2019

but registration and valet parking was efficient.

06/18/2019

The valet parking was easy and affordable.

03/05/2019

good price good location overnight valet parking $65 would be same price if you park car in nearby garage yourself so better off making use of valet we mostly use this hotel when having dinners at the city

01/18/2019

The valet parking was efficient

08/22/2021

It’s claim yo fame was having Marilyn Monroe and Joe DiMaggio as residents when they were married.

03/23/2020

I love the Marilyn Monroe/Joe DeMaggio theme that runs throughout the hotel.

03/07/2020

The staff is terrific, the room I booked initially was not available, they immediately offer me an upgrade in the lovely Marylyn Monroe suite !

02/25/2020

This refurbished 1929-built hotel with a Marilyn Monroe theme has a warm welcoming cozy lobby and welcoming front desk staff.

02/02/2020

At the Lexington, a big part is Marylin Monroe and Joe DiMaggio living there when they were married.

09/21/2021

No coffee or other amenities in the room.

09/13/2021

The auto toilet was turned off.

08/22/2021

One issue to be aware of is the $35/night destination amenity fee.

08/17/2021

but in the meantime, we are enjoying the amenities such as a poshy breakfast, daily passes to Crunch and massive common areas to work or just hang out.

08/17/2021

Bathroom however was particularly tiny

09/22/2021

though the basic services were not available the hotel still charged the daily activity fee…I tend to disagree with that policy.

08/28/2021

We were charged a destination fee- we stay at the Westin often and never are charged a destination fee.

08/22/2021

but you need to be aware of the destination charge and how you can use it.

03/08/2020

Was charged $25 for 2 small bottles of beer.

02/23/2020

With a 25-dollar destination charge and various taxes, it came up a little over 200 for the night.

09/29/2021

The rooms are small

09/13/2021

I was very surprised with the room being so small and no dresser, The shower did not work right, the sink got stopped up and clogged every time we used it.

08/31/2021

The rooms are small and the hotel is old.

08/28/2021

Our room was tiny,

08/17/2021

As lifelong NYers, we know that hotels here are expensive, rooms are tiny and good hotel experiences are hard to come by,

09/19/2021

Big Bonus - Starbucks is just off the elevators.

03/06/2020

The 24 hour coffee, free bottled water as many as we wanted (I have had to pay at other hotels for even 1 bottled water), friendly staff, hotel bar coupons etc.

03/03/2020

even though it was free.

03/03/2020

Then there is the free nightcap prior to turning in. Pelo

03/02/2020

but the music and the "free" drink encourage everyone to spend time in the lobby.

03/08/2020

Few minute walk to Grand Central, and within 2 miles of Times Square, Central Park and loads of other places.

02/25/2020

Otherwise, it was a very good place to stay, and one is only a short walk from MOMA and a slightly longer walk to Central Park and The Metropolitan Museum of Art.

02/03/2020

Location is central to many things- theatre district, Times Square, 5th Avenue, Central Park.

01/27/2020

The hotel is within walking distance of Central Park, the 5th Avenue museums, and midtown.

01/07/2020

Walkable to Central Park, shopping, museums, Times Square, Broadway, all the Christmas retail windows, Saks light and music show.

04/09/2020

In the early evening complimentary wine is served at happy hour, a generous gesture and an opportunity to meet with fellow guests.

03/14/2020

but does allow free wine between 5 and 6pm served in the lobby which was tasteful decorated with a fab relaxed vibe.

03/08/2020

There is a small lobby bar with free coffee in the morning—a nice touch—and a wine tasting at 5pm.

02/29/2020

The wine was lovely

02/24/2020

The happy hour was a nice touch and we enjoyed sipping our wine in the beautiful lounge downstairs.

12/23/2019

I valet parked my car and it was about the average rate for NY hotels.

08/16/2019

Booking directly from their website, we got a great rate that included valet parking.

03/02/2019

but since we took advantage of the offer online (24 hour free valet parking), the value we got for our $$ was good.

02/22/2019

Loved the free valet parking and enjoyed the good coffee - hard to find in any hotel.

01/24/2019

The Hotel was great-super friendly staff, valet parking, and very nice rooms with comfortable beds.

04/09/2020

Our third visit to The Roger, well located in mid town Manhattan and within walking distance of many great restaurants and coffee bars.

03/15/2020

The hotel is perfectly located to explore and enjoy Manhattan, and the room and facilities are becoming as comfortable as an old shoe.

02/29/2020

Excellent location in the middle of midtown with easy access to all Manhattan.

02/26/2020

The staff is always very nice and super helpful, the quality/ price ratio is very good for Manhattan.

02/07/2020

The public areas have a cozy Manhattan feel with a reception/bar area on the first floor as well as a mezzanine balcony for eating (and where breakfast and afternoon beverages are served).

04/01/2020

Shower slow to get warm

03/09/2020

Uneven mattress, 10 year old TV, the tinniest of bathrooms with a shower righter scaling hot or freezing g cold, no in between.

03/07/2020

Bathroom tiny

03/04/2020

Bathroom vanity was ridiculously small.

02/29/2020

The rooms are a bit small and a bit disappointing as compared to the impression you get from the lobby and welcome, a bit simple and not so refreshed with old noisy air conditioning and tiny bathroom,

02/29/2020

The rooms are a bit small and a bit disappointing as compared to the impression you get from the lobby and welcome, a bit simple and not so refreshed with old noisy air conditioning and tiny bathroom,

02/28/2020

small bathroom

02/25/2020

We found the room pleasant, well decorated and on a reasonably high floor which was nice - I guess if you were looking for a negative, the only real one is that our bathroom was tiny.

02/04/2020

however, bathroom was VERY small and very high daily service charge which apparently covers the WiFi, coffee and wine hour!

01/28/2020

Be mindful that the beds are hard and bathrooms Are tiny and not made for a big booties.

04/09/2020

My only criticism is the high pricing of the well stocked minibar and consumables tray in each room.

03/15/2020

but the the $1.5M starting price is a bit high for our budget.

03/14/2020

A daily service and tax fee is payable

03/06/2020

It made the room cost an extra $40 a night.

03/06/2020

although we had to pay for it ( Daly fee).

03/24/2020

Great location, great boutique hotel and the customer service was amazing!

03/15/2020

So for us, The Roger is a wonderful little boutique hotel, and a great deal.

03/06/2020

We love the Roger, It is a charming boutique hotel with excellent service and comfortable bedding.

02/28/2020

Chic and comfortable, boutique hotel.

02/24/2020

It is a boutique hotel and as such, felt special, unlike the faceless hotel chains, The staff were very friendly and helpful with directions, booking taxis for us and any general information we required.

03/14/2020

but does allow free wine between 5 and 6pm served in the lobby which was tasteful decorated with a fab relaxed vibe.

03/08/2020

There is a small lobby bar with free coffee in the morning—a nice touch—and a wine tasting at 5pm.

03/06/2020

The We enjoy the free evening wine hour as well as the free morning coffee and tea.

02/24/2020

We had free coffee in the morning in reception and a happy hour each evening, which were a pleasant surprise.

02/24/2020

The complementary wine hour is an amazing touch too.

09/14/2021

However, upon checking in, we were shocked at the stains on the floor, a red-brown splatter all over the walls, lamp shades and ceiling, shower stall that didn’t look like it was cleaned in years and torn up carpets.

09/06/2021

Both rooms were filthy-pubic hair & stains in bath, stains on bedroom wall.

09/05/2021

We could not even take a proper shower in it.

09/03/2021

One of the wash cloths in the bathroom had brown stains on it.

08/22/2021

AC in the living room and bedroom clogged with dust. 3.

06/17/2021

When we were leaving a guest informed me that she had valet parking.

07/25/2019

There is valet parking if you drive and the pricing is reasonable.

07/03/2019

There's also valet parking or a garage directly across the street on 31st where you can park your own car and keep your key.

06/21/2019

Valet parking available for $75.

04/17/2019

Loved that they have parking and it was super easy to do self park and they also have valet parking.

09/24/2021

I am so glad we discovered Stewart Hotel because being able to book 4 double queen bed rooms at the last minute is such a rare find in Manhattan!

07/08/2021

The location of the hotel is in a busy part of Manhattan.

04/24/2021

Was a very nice stay in the middle of Manhattan, made the trip with our friends a very easy and fun filled time.

04/10/2021

The Stewart hotel is a very historic and iconic hotel right in the heat of Manhattan.

10/17/2020

Upon arrival we were warmly welcomed, received great advices & tips about the city, shops, restaurants and places to see here in Manhattan.

03/29/2020

Having said that I would recommend the hotel just a cross from Penn subway & near Madison Square Garden's & Times Square .

03/05/2020

Overall, staff seemed good and helpful, dated and grubby room from my experience, great central site for many local areas of interest and right on the subway.

02/16/2020

The subway is a 30 second trip across the street which brings you directly to all the great attractions that NYC has to offer, like the Statue of Liberty as well as being a 5 minute walk from Empire State Building.

02/15/2020

Very close to Times Square, the Madison garden & subways.

02/04/2020

Staff were really friendly and helpful, and the location was perfect for exploring New York, right across the road from Madison Garden and the subway, short walk to Times Square and the Empire State Building.

08/20/2021

That was somehow louder than the horrible noise when the unit was on so I had to turn it back on.

08/17/2021

Bring your ear plugs too, this is one noisy city that never sleeps.

08/09/2021

I was woken up at 8:30 AM by the cleaning staff - isn't that early for cleaning?

08/08/2021

The only 2 things we didn't like was noisy air-conditioner (normal for this type of hotel in NYC) and the rush hour in the elevators around 11 AM (even with 6 lagre working elevators).

06/27/2021

I have tried to challenge the charge via many phone calls and emails and was finally told (once I finally reached a person) that we would hear back in 24 hours -

09/06/2021

AC was broken.

09/03/2021

The AC did not work.

08/22/2021

AC in the living room and bedroom clogged with dust. 3.

08/20/2021

The ac/fan unit only blasts arctic air or nothing so the room was so cold I was shivering and it was unbearably loud.

07/07/2021

BUT the most important problem I had was the AC.

09/29/2021

When checking in the lovely Danielle at reception went and asked the manager Andrew if it was okay to give me a room with a kitchen so I can cook my own food and he approved the upgrade for free which I was very grateful.

09/20/2021

Not only did Andrew and Danielle were understanding and extremely patient with me, they gave me a discount on the price AND upgraded me to a bigger room free of charge.

07/28/2021

but they upgraded our room for free!

04/22/2021

They upgraded me to a new and larger room for free.

04/06/2021

The room was perfect, it was spacious like most rooms, it was clean, per usual and an added bonus, it had a private terrace!

02/05/2020

My main priority was proximity to Penn Station (for the NJ trains) and then price.

02/02/2020

Super close to Penn Station, Madison Square Garden.

01/19/2020

We chose it because of its proximity to Penn Station, and we were not disappointed!

12/26/2019

close to Penn Station, subways, and a wide variety of activities 24/7.

11/30/2019

The hotel had a great location: near Penn Station and many tourist sites like Madison Square Garden and the Empire State Station.

09/12/2021

The rooftop bar has an incredible view of the empire state building, the Hudson river, and the rest of the Manhattan skyline.

09/11/2021

The hotel’s roof top bar is on the 31st floor, overlooking the city’s beautiful skyline.

09/10/2021

Make sure to stop by The rooftop bar while there you won’t regret it.

09/01/2021

Very comfortable beds and a fun rooftop bar.

08/24/2021

We weren’t able to go to the rooftop bar

09/11/2021

Rooftop views are just breathtaking!

09/04/2021

The staff was friendly and the views were even better at the roof top bar.

08/16/2021

The room had awesome views as did the rooftop!

08/08/2021

The rooftop view is MIND BLOWING!!!

07/17/2021

I have been in the city for a few weeks on business and It made my experience so much memorable plus some powerful view from their rooftop.

09/04/2021

We drove in from Queens and the hotel had valet parking albeit for a separate charge

07/09/2021

You first pull up to Valet parking which was a wonderful addition even tho it’s extra cost it’s worth it.

06/07/2021

The valet parking was great too and well worth price.

10/07/2020

BTW, we did not use the hotel valet parking and went to nearby garage to save some $$.

08/16/2020

Valet parking for my car couldn't have been easier.

04/29/2021

Large gap under the door let all the sound in, so I heard every conversation as guests entered the elevator and housekeeping did their work - and literally hear what they were saying, not a muffled convo.

04/21/2021

N/A

04/02/2021

I enjoyed reading the comment cards by the elevators that past guests from around the world had filled out.

03/30/2021

You use your room card for the elevators.

03/18/2021

The elevator has a mild foul odor (smells like pee).

09/17/2021

free bikes.

06/28/2021

Once in the room, my boyfriend and I enjoyed beautiful city views and a complementary yoga class for the morning.

06/19/2021

He allowed us to grab a few free drinks for the trouble and also removed one of the fees off the total price.

06/18/2021

After expressing our frustration at the previous hotel, we were given a free upgrade to the 29th floor in a city view!

04/29/2021

Free Citibikes are a big plus especially on a beautiful NYC spring day.

09/14/2021

I really liked the city view from one of the sky rooms… Management really cares about guests having a great experience.

09/11/2021

The hotel’s roof top bar is on the 31st floor, overlooking the city’s beautiful skyline.

08/24/2021

This hotel is modern, beautiful, clean and has the best views of the city.

08/09/2021

Many restaurants in the area to eat from and the view of the city is wonderful

07/09/2021

The rooftop bar had beautiful views of the city including the Empire State Building.

09/26/2021

The room itself was very small.

09/14/2021

The room was tiny (typical NYC)

08/11/2021

The rooms are small

08/04/2021

Customer service from my check in with Rachel explaining the room being small to me even before I check in and all the other amenities meant a lot to me as a lot of people barely tell you anything when they check in.

08/02/2021

The rooms are very small.

07/29/2020

As a result, they are painfully slow and, worse yet, way too crowded for a pandemic, especially when so many of the hotel guests don't wear masks.

01/10/2020

The elevators are a bit slow,

11/08/2019

4) The lifts are incredibly slow - you can end up waiting 5-10 minutes for one at reception to take you up to your room.

10/16/2019

The only little thing is that the elevators can be really slow.

10/02/2019

The last 2 NY hotels I stayed at both had too few and too slow elevators.

09/14/2021

Nice and very clean Hotel , very friendly staff and the Rooftop is very special with excellent bartenders they serve really good drinks and food .

09/13/2021

The aesthetic is very nice and the staff are very friendly and helpful.

08/29/2021

The staff are super friendly and attentive.

08/21/2021

The front desk staff are always knowledgeable and friendly.. Joe and Dan directed me to great sites around town.

08/20/2021

Very polite and friendly and always eager to help.

07/15/2021

Valet parking and we were close to everything.

07/10/2021

We valet parked our car and used the city bikes pass through the hotel and it was awesome.

02/14/2021

They have valet parking

07/13/2019

We had a large van which we asked to valet park.

09/06/2021

but everytime the AC clicked on - and it was often - it sounded like a plane landed in our room.

07/18/2021

We didn’t have AC for hours and had to switch rooms 3x in total before reaching a solution.

03/31/2021

The AC did not work one day (out of 3), so not terrible,

12/22/2020

The air conditioning wasn’t working & would leak water all over the floor.

12/05/2020

however there was no decorations and it didn’t even have heaters outside.

09/18/2021

From the room to the rooftop bar everything was clean, fun, and welcoming.

09/17/2021

The staff were super accommodating and the rooftop bar is a must.

08/30/2021

My room was amazing, with a beautiful view of the city, and the rooftop bar was phenomenal.

08/26/2021

They’ve also got a great lounge to work at and the coolest rooftop bar.

08/24/2021

N/A

09/06/2021

If you’re hip and savvy and stay up all night, maybe this is the place for you.

07/22/2021

Trendy vibe with rooftop and hipster feel.

07/22/2021

It is newly updated—has a super hip and modern, very clean, staff were great, and it's close to subway and bus lines.

07/20/2021

Is “hip” the new term for cheap?

06/28/2021

It’s fun, hip, reasonably priced and perfectly located in SoHo.

09/15/2021

The rooms are small

07/22/2021

The rooms are small

07/21/2021

Room small

07/20/2021

Super small rooms, cheaply designed (you know, like when you try to turn a faucet handle and the whole fixture moves).

07/10/2021

The rooms were small

09/06/2021

So then I got a room on the 3rd floor, which was good and noise free.

07/17/2021

Added bonus: gym pass to NYSC for the week!

06/09/2021

Also thank you Arlo for free coffee and gym.

05/27/2021

Also, shoutout to Moises at the front desk of the hotel for giving us free face masks and helping us get a cab outside!

09/17/2020

Immediately removed the charges without question, apologized profusely, handed me a free coffee, and swiftly went to her next 1,000 tasks.

07/30/2021

Drinks weren’t too expensive either.

03/11/2021

I paid for something that Crowne Plaza couldn't provide because they were closed.

01/07/2021

I live in the UK and back in February 2020 I booked 2 rooms at this hotel, staying August 24 – 27 2020 (3 nights) at a total cost of $1508.88.

12/15/2020

We paid $3600 in Nov. for a March trip.

07/30/2020

As a single mother, I too was impacted by Covid, and I found this an exorbitant amount of time to wait.

05/18/2020

Great hotel, great location, walking distance to Times Square, Broadway, a Dunkin Donuts, M&M's World, Hershey World, and several Subway Stations!

03/03/2020

N/A

01/19/2020

The location is convenient to theatres, restaurants, the subway and even delis and shopping.

01/17/2020

and close to all the subways!

01/15/2020

but you won’t need the vehicle $(70.00) Subway steps away.

04/24/2021

I couldn’t even get my free annual night back for my inconvenience.

02/07/2021

He also gave me vouchers for free breakfasts each day for my daughter and me and A LOT of drink vouchers to make up for the inconvenience of standing behind that group.

03/09/2020

This is a beautiful Hotel with an amazing view of Times Square Full recognition of my platinum IHG membership with free upgrade to a beautiful "corner city view high floor" room with an amazing view of Times Square.

02/23/2020

2 free drinks vouchers were given to use in the downstairs bar which was lovely.

02/12/2020

even though I appreciate things can happen and am grateful for the manager trying to put it right I would prefer a great, cry issue free stay without any stress!!

07/30/2021

Perfect to Times Square.

05/02/2021

but Times Square was great!

04/24/2021

I’m a Platinum Elite member and IHG booked me at the Crowne Plaza Times Square using my annual free night on 9/20/20.

02/07/2021

We had a corner room with huge windows that overlooked Times Square, and my daughter's reaction was worth every dime I had spent on the upgrade (which was, I think, around $50 per night).

09/01/2020

We opted for the Times Square view room, which cost more

12/10/2019

The theater district is right around the corner and there are endless food options.

11/08/2019

On the 8th floor, there’s a beautiful lounge overlooking Times Square that’s right in the middle of the theater district.

10/29/2019

Location is very convenient to the theater district and parking is available.

10/06/2019

Crowne Plaza Times Square is a very comfortable upscale hotel, located in the theater district and also right beside the conference meeting space I was attending.

08/23/2019

This hotel is the perfect spot, located in the Theater District, between the 48th and the 49th street, right in Times square.

02/16/2020

They also provide valet parking which was incredibly convenient.

02/07/2020

We drive in so we took advantage of the valet parking which was easy, from drop off to pick up.

10/13/2019

There IS a valet parking service on site

07/10/2019

After a long drive from Florida, upon arrival we had an issue with valet parking, the manager on duty fixed that problem, and we were introduced to Evelyn to complete our check-in.

06/04/2018

It was our 1st trip that included storing our luggage and valet parking (we're simple folks!).

03/24/2021

I had left multiple messages for the billing department and never heard back from anyone.

02/07/2021

I knew it wasn't guaranteed, and I wouldn't be charged if I didn't get the upgrade.

12/15/2020

My calls to Crowne Plaza billing have never been returned.

09/07/2020

This is not good enough, considering everyone has been impacted by this and you have no right to retain my funds.

03/19/2020

The only downside was the extra charge on the room per night on top of the rate we already paid when we booked, which I wasn’t aware of,

05/24/2021

Wonderful customer service throughout, great food at their rooftop restaurant and very conveniently located.

05/13/2021

There is a youthful vibe because of the rooftop restaurant; so constant movement takes place from the hotel and outside guests.

05/04/2021

The rooftop restaurant is very cool and perfect for entertaining as well for business travel.

04/13/2021

The restaurants (Parker & Quinn and The Rooftop Restaurant) are welcoming, and they too let you immerse yourself in one of NYC's hip spots.

03/26/2021

At times I need to travel by myself and the rooftop restaurant was fantastic place to eat so that I didn't need to leave the building.

04/05/2021

No valet parking, which we thought they did have, do to being short staffed (also understood).

03/14/2020

The moment we pulled up outside the hotel we could start relaxing - valet parking, quick check in and a smashing room with a great view of the Empire State Building.

07/09/2018

Ambience, fab rooms, great friendly service, reasonable valet parking, location and hip bars!

07/09/2018

The parking in valet service was extraordinary.

02/04/2018

Even the valet parking guy was awesome.

09/06/2021

Nice amenities like a rooftop bar, cocktail lounge and restaurant.

08/04/2021

I love the history of the building and the rooftop restaurant/bar.

08/02/2021

The jazz music every night in the lounge and the rooftop bar are both great experiences, w great bartenders and service staff too.

07/17/2021

The rooftop bar was fantastic on the evening we made reservations for and our server was personable and attentive.

07/11/2021

Rooftop restaurant/bar is really nice as well.

08/31/2021

The room was quite large with a view of the Empire State building.

08/30/2021

It was a lively, enjoyable experience that included a lovely view of the Empire State Building.

08/12/2021

Excellent service, rooms very comfortable, amazing roof top with an Empire State view (difficult to do a reservation) incredible jazz music at the downstairs bar (from Wednesday to Saturday) nice location, good food and drinks.

07/29/2021

The view from our room was the Empire State Building and the bar downstairs looked like it would be so much fun another time when the air conditioning is back.

07/17/2021

The deluxe double queen room was a good fit for our family of four and we enjoyed our location on the 8th floor with a view of the Empire State Building.

07/17/2021

A comfy bed and free wine at the entrance don’t make up for a bad A/C system, a housekeeping rag being left in the room in the middle of our stay, and the starchiest and stiffest towels I’ve ever felt.

06/09/2021

And the rooftop bar was a bonus.

01/20/2021

Thanks again to everyone who helped make our evening perfect and stress free!

12/17/2020

The rooftop was a charming spot to have a casual dinner so that’s a bonus too.

08/07/2020

She literally offered me free parking, upgraded my room and gave me a glass of wine!

07/29/2021

To my misfortune the air conditioning broke and one of the elevators was also broken which made it challenging to balance between patrons going to the rooftop and hotel guests going to and from their rooms.

07/21/2021

Air conditioning problems, 1/3 of the elevators not working, upon arrival no soap in the room, no wash cloths, no shampoo or conditioner, the bedside light was not working right.

07/17/2021

They have 3 elevators and only two are working.

10/26/2020

but every time I had to take the elevator.

02/05/2020

The young man walked us to the elevator and showed us how to work our Room keys to get to our floor .

02/21/2020

(Keep in mind if you are driving the valet parking is one street over behind hotel).

09/23/2019

The valet parking was easy to get to on a side street and the valets were all very good and quick.

08/31/2019

The greatest thing also was Valet Parking ..That is huge in our book

02/22/2019

The valet who parked our car was named Michael, and he was so good to us!

12/25/2018

There's valet parking at the hotel,

04/04/2020

The Hilton Times Square is centrally located - close to Grand Central Station, Bryant Park, subways and the theater district to name a few.

03/09/2020

This location is as good as it gets for exploring the theater district, Times Square, Rockefeller Center, Central Park, etc.

02/29/2020

First the good stuff; The location is in the middle of the theatre district with access to many restaurants.

12/07/2019

We love it because it's right in the middle of the action, convenient to the Theater District, subways, Bryant Park, and of course Time Square.

08/13/2019

All in all -- this is a good choice if you want to stay in the theater district -- or it will be once the elevator situation is resolved.

10/12/2020

We stayed in one of the suites for a week using our Hilton points, it was massive and had a good view of NYC and times square.

05/11/2020

He took what started out as a really bad situation and went above and beyond to make my stay at The millennium times square an amazing experience.

04/13/2020

Right in the middle of Times Square, me and my friend had a great time in this amazing hotel.

04/04/2020

The Hilton Times Square is centrally located - close to Grand Central Station, Bryant Park, subways and the theater district to name a few.

03/20/2020

though it was so close to Times Square the hotel was so quiet, we didn’t get woken up by any noise throughout our trip at all (and I am a very light sleeper)!

05/11/2021

I have called in six times just trying to get a credit card authorization form.

03/09/2020

N/A

02/29/2020

The force you to pay $30 per day for a maintenance charge and pretend to compensate you with $20 credit at the bar and $10 at the restaurant.

02/26/2020

Beware of the $30 per day daily urban destination charge.

02/18/2020

My husband and I were hit with unexpected fees, then they give you a card that allows you to spend $10 for snacks and $20 at their bar and if you don't use it, you just lose your money that they stole in the first place.

03/02/2020

The Hilton is on 42nd Street and our room was on the 42nd floor, looking out on the Empire State building to the left, the New York Times building to the right, and Madison Square Garden straight ahead.

03/01/2020

The room was on the 36th with an amazing view on Empire State B and South Manhattan with Freedom Tower.

02/29/2020

We were there to celebrate my daughters birthday.Our room was clean and comfortable with views of the Empire State building.

02/13/2020

(I recommend you ask for a room with a downtown view (of the Empire State Building and beyond); on the other side of the hotel, the tall buildings obscure the view.)

12/21/2019

As a Diamond, I request an Executive Floor room with a Freedom tower view, which is spectacular; the Empire State building is beautiful, day and especially night, if you are on the east side of building you can also just barely see Statue of Liberty.

09/27/2020

The small elevators do not accomodate the large hotel very well.

02/16/2020

During our stay, one lift to Ground Level was always out of order, and on one occasion upon returning late one evening, both lifts were out of service, and we were forced to climb many flights of stairs and ride lifts in an adjoining Building.

02/11/2020

The elevators can be slow and they fill up quick.

01/25/2020

One or two elevators were out of service, which didn't help.

01/10/2020

Only one downside were the elevators were slow.

03/10/2020

These two sweet helpful men deserve a shout out, bonus, or something bc they are both amazing humans.

02/24/2020

To help make up for the last experience she upgraded my room to a Times Square view (stunning) and presented me with two free breakfast vouchers (delicious).

02/17/2020

Please note they charge a $30.00 urban destination fee - which gives your free internet and beverage credits at the bar - which if you use you will probably spend more than what they give you.

02/11/2020

but again it was free.

01/25/2020

Gold members get a free breakfast, with more options than I expected.

09/28/2021

Last Saturday I was at the roof top bar and I got an amazing service from stuff especially from Forhad.

09/26/2021

Rooftop bar overlooking the New Year’s Eve ball and delicious craft cocktails.

09/19/2021

Cloud rooftop bar is a special oasis above the bright lights and sounds of Times Square.

08/28/2021

Cloud rooftop bar.

08/23/2021

The rooftop bar is amazing.

08/16/2021

We got an expensive suite hoping for something really special.

06/08/2021

You still have to pay for the parking lot.

06/01/2021

Not really sure what the extra charges were for (residence fee),

04/11/2021

but not all hotels charge them.

04/01/2021

It's expensive

09/13/2021

The rooftop was bonus.

08/20/2021

# Remote control blinds are a bonus Rob

04/18/2020

Free coffee is available at the front desk at checkout.

02/29/2020

Not even a free dessert at the restaurant.

02/09/2020

We did not get a complementary tablet and the mini-bar was definitely free.

09/27/2021

The Knickerbocker hotel is centrally located between uptown and downtown, a quick subway ride to attractions in both directions.

08/25/2021

He went above and beyond finding us amazing restaurants, helping us buy Yankee tickets, navigating the subway system etc.

05/10/2021

Quick about 1 min walk to Times Square 42nd St station, which includes many of the key subway lines.

04/18/2020

The subway and bus station are tens of meters away, The hotel is relatively new.

03/01/2020

Easy walking distance from Times Square and the best Broadway Musicals. When everyone else is getting on the subway or trying to drive a car through Manhattan (why?)

02/26/2020

valet parking is so easy and fast . .

02/03/2020

N/A

12/10/2019

They didn't have a IPOD enabled clock .. that surprised me and the Valet parking took about 40 mins to get my car.. Other that.. Great hotel

11/22/2019

Valet parking available also.

07/17/2019

Pulled right up to the front of the hotel and received valet parking (great for when you’re in the city).

06/01/2021

Not really sure what the extra charges were for (residence fee),

11/15/2020

but they tried to charge me an additional 222$ emailing me about it.

10/22/2020

Initially we were put in a room overlooking an interior rooftop, it was a minimal charge to change to a room with a view of the city which was totally worth it.

03/30/2020

We then went to check out at 4am in the morning when we left and the bill had an upgraded room charge on it totalling over $150 for our stay!

02/16/2020

When we asked about a late checkout they wanted to charge us a whopping $200 USD for a few hours!

09/28/2021

Try to ask for the high floor room facing the Time Square , Spectacular view at night from the room.

09/28/2021

The time square view is beautiful from the roof top,fresh air, had good time with my family.

09/27/2021

It’s located in Time Square area and offers a beautiful rooftop lounge (closed Sundays and Mondays).

09/26/2021

Steps away from the center of Times Square and the heart of the theater district,

09/21/2021

but pretty standard as Times Square hotels go.