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848 Washington Street, New York City, NY 10014-1308

The Standard, High Line

4.5

498 reviews

Trip advisor
restaurant service
meatpacking-district
city view
birthday celebration

05/20/2021

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The rooms are fun and new, the views are the best in the city and the gym is world class.

04/11/2021

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It was a “staycation.” We had beautiful views of the city skyline and the staff was attentive, friendly and helpful!

03/16/2021

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The Room: Upon entering the smell was that of fresh linen and it was spotless, i had a city view corner room and it was spectacular, the stand alone tub took my stay the extra mile.

03/04/2021

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The Queen Room was perfect for a few days of work and relaxing while taking in the best view in the city.

02/27/2021

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Not only did we get a king bed and tub, we were given the CORNER KING room with sweeping views of the city and water.

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08/23/2021

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Cafe service was so so.

08/02/2021

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Dissatisfied with the hotel service at the restaurants.

05/13/2021

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Food is OK. Service was pretty awful - waiter went to 2 other tables with our order before figuring out it was ours.

04/13/2021

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We had dinner at the Standard Grill both nights, food + service was fantastic.

04/08/2021

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We enjoyed the Plaza for dinner, service and food were excellent.

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09/08/2021

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Even with the window closed and double paned windows we were kept awake by the noise.

09/06/2021

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The noise from the club at night shakes all of the rooms (they could turn the music down 10-20% and get the same club experience with a better sleep experience IMO).

08/19/2021

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Service was lacklustre (staff made bookings on the rooftop that was not honoured, room service was impossible to reach due to their staff being overwhelmed), and the room had tons of noise coming from other rooms' plumbing.

08/14/2021

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For example, At 2am on a Thursday we were woken up to the sounds of a party, only to be dismissed and told it was probably the rooftop bar… we’re 5 floors down from it.

07/07/2021

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4-A-M. Perhaps I should have been alerted by the complimentary earplugs in the toiletry kit,

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03/21/2021

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Met the Mayor of Meatpacking District Roberto.

11/21/2020

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The meatpacking district is a great place to spend time and no destination is better for it than the standard Biergarten.

10/03/2020

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As a local living in the Meatpacking District I look for welcoming and relaxed spaces to sit outside with the dog and eat great food with amazing service.

10/02/2020

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The location in the Meatpacking District gives you a sense of being away from it all yet totally central.

01/26/2020

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Overall it was a good stay and I needed to be in the Meatpacking district I'd visit again.

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07/15/2021

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Awesome 2 day staycation celebrating my birthday with my youngest daughter.Check in process made worry free and effortless for this technie challenged guest because of front desk associate Amahl Clarke.

07/12/2021

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It was my birthday, and we stayed at the Standard as a treat.

07/11/2021

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We were treated like princesses for my friends 26th birthday.

06/18/2021

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We went for my boyfriend’s birthday as a staycation .

05/17/2021

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Amex's Travel Concierge even called them to let them know in advance (they spoke to a lady named Elyssa) that the purpose of my visit is for my birthday,

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07/22/2021

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And the rooms are expensive and small -- even for NYC.

07/13/2021

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stayed this weekend location - great price - high value - low room - tired and worn not great would not recommend to my friends - over priced - will not return view ok - front desk was good resturant way over priced $12 bagel

07/08/2021

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Not worth it for the price with such poor service.

06/21/2021

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Next time if I don’t get my usual choice, the Gf will just have to enjoy another hotel where the money you pay is put into the size of the room.

06/13/2021

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They charge you an activity fee of $30 a person.

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(646) 664-0310

63 West 38th Street, New York City, NY 10018-3818

Refinery Hotel

4.6

694 reviews

Trip advisor
restaurant service
rooftop bar
empire-building
rooftop restaurant

08/31/2021

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The room was quite large with a view of the Empire State building.

08/30/2021

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It was a lively, enjoyable experience that included a lovely view of the Empire State Building.

08/12/2021

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Excellent service, rooms very comfortable, amazing roof top with an Empire State view (difficult to do a reservation) incredible jazz music at the downstairs bar (from Wednesday to Saturday) nice location, good food and drinks.

07/29/2021

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The view from our room was the Empire State Building and the bar downstairs looked like it would be so much fun another time when the air conditioning is back.

07/17/2021

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The deluxe double queen room was a good fit for our family of four and we enjoyed our location on the 8th floor with a view of the Empire State Building.

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08/31/2021

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Anyway - everyone from the rooftop guards to front desk, the rooftop food and service in general - all quite excellent!

03/16/2021

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but we did have great food and service at the rooftop one afternoon.

10/12/2020

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Incredible view and food and service.

12/08/2019

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N/A

11/03/2019

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It is an eclectically appointed restaurant with great food and service.

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05/24/2021

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Wonderful customer service throughout, great food at their rooftop restaurant and very conveniently located.

05/13/2021

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There is a youthful vibe because of the rooftop restaurant; so constant movement takes place from the hotel and outside guests.

05/04/2021

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The rooftop restaurant is very cool and perfect for entertaining as well for business travel.

04/13/2021

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The restaurants (Parker & Quinn and The Rooftop Restaurant) are welcoming, and they too let you immerse yourself in one of NYC's hip spots.

03/26/2021

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At times I need to travel by myself and the rooftop restaurant was fantastic place to eat so that I didn't need to leave the building.

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07/29/2021

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To my misfortune the air conditioning broke and one of the elevators was also broken which made it challenging to balance between patrons going to the rooftop and hotel guests going to and from their rooms.

07/21/2021

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Air conditioning problems, 1/3 of the elevators not working, upon arrival no soap in the room, no wash cloths, no shampoo or conditioner, the bedside light was not working right.

07/17/2021

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They have 3 elevators and only two are working.

10/26/2020

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but every time I had to take the elevator.

02/05/2020

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The young man walked us to the elevator and showed us how to work our Room keys to get to our floor .

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09/06/2021

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Nice amenities like a rooftop bar, cocktail lounge and restaurant.

08/04/2021

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I love the history of the building and the rooftop restaurant/bar.

08/02/2021

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The jazz music every night in the lounge and the rooftop bar are both great experiences, w great bartenders and service staff too.

07/17/2021

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The rooftop bar was fantastic on the evening we made reservations for and our server was personable and attentive.

07/11/2021

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Rooftop restaurant/bar is really nice as well.

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2 6th Avenue, New York City, NY 10013-2401

Roxy Hotel New York

4.8

757 reviews

Trip advisor
restaurant service
music
leonardo
movie

09/24/2021

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The music is terrific and the food is great as well.

08/31/2021

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The jazz band plays in the lobby until 10:30pm, and it feels like they are playing right outside your room (it’s an atrium hotel).

08/16/2021

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Everyone is so friendly the bar is delightful, music is lively!

08/05/2021

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The music and the musicians are exceptional.

07/27/2021

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Music, movies and magnificent munchies to name a few reasons to stay here.

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07/27/2021

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Music, movies and magnificent munchies to name a few reasons to stay here.

05/31/2021

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We saw a movie in their cinema, which we loved!

12/21/2020

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You might see some big film and music people staying here.

08/20/2020

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I am counting the days until the Roxy re-opens the lobby bar/restaurant, the theater, and the jazz club.

03/06/2020

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When we arrived we felt like we were walking through a classic theatre or jazz bar, very old New York and a great first impression!

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08/31/2021

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After that, the music quiets down

06/27/2021

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Loud (although decent) live jazz until after 10pm each night on weekends (Atrium-style hotel, like an Embassy Suites) so the music comes up and into all the rooms.

05/31/2021

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It was loud in our room from the band - we were on the 4th floor -

05/20/2021

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The rooms should come with earplugs and they need to soundproof that lobby somehow.

03/13/2020

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We didn’t hear sirens and horns honking at night like in midtown.

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02/23/2020

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From Natia at check-in helping me get in the room before noon, Patrick that helped me with my bags, to Leo’s wonderful service at brunch it’s a place worth visiting!

02/16/2020

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Brunch service was fantastic!

11/14/2019

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It’s got a full service restaurant that serves good breakfasts.

09/08/2019

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The music, the service and the food all impeccable.

02/10/2019

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The food was great and the service was even better.

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02/25/2019

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Thank you to Leonardo for your excellent service at our table, to Patrick for his warm smile and helpfulness in hailing me a cab, and to numerous others whose name I didn't catch,

02/04/2019

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A particular shoutout to Leonardo and Ali who always go the extra mile to make sure we have everything we could possibly need.

02/04/2019

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Leonardo H is the best server in this joint.

02/04/2019

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Everything was perfect - I will definitely be back, especially when I know Leonardo is on shift!

02/01/2019

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Leonardo my waiter was very friendly guy the I like the food I eat the person that made it know what he was doing but Leonardo was a very good person I definably come back and recommend people to come over and see Leonardo

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09/04/2021

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We ended our stay with a well-priced car ride to the airport ordered by the hotel (cabs in the area are a bit sparse)—bring cash for this as there is a surcharge to use your credit card.

06/27/2021

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At check out we were charged a $35 per night “amenity fee.” This may have been in the reservation terms

01/15/2020

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but they refused to reverse the charge.

11/06/2019

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Whoever is in charge - look at your dwindling crowds - how many people are in the movie theater ?

09/18/2019

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All these are available for hotel guests to use without charge.

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(212) 204-4980

6 Times Square SE Corner Of 42nd St, New York City, NY 10036

The Knickerbocker Hotel

4.6

1380 reviews

Trip advisor
restaurant service
time-square
rooftop bar
subway

08/16/2021

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We got an expensive suite hoping for something really special.

06/08/2021

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You still have to pay for the parking lot.

06/01/2021

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Not really sure what the extra charges were for (residence fee),

04/11/2021

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but not all hotels charge them.

04/01/2021

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It's expensive

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09/28/2021

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Try to ask for the high floor room facing the Time Square , Spectacular view at night from the room.

09/28/2021

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The time square view is beautiful from the roof top,fresh air, had good time with my family.

09/27/2021

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It’s located in Time Square area and offers a beautiful rooftop lounge (closed Sundays and Mondays).

09/26/2021

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Steps away from the center of Times Square and the heart of the theater district,

09/21/2021

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but pretty standard as Times Square hotels go.

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09/27/2021

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The Knickerbocker hotel is centrally located between uptown and downtown, a quick subway ride to attractions in both directions.

08/25/2021

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He went above and beyond finding us amazing restaurants, helping us buy Yankee tickets, navigating the subway system etc.

05/10/2021

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Quick about 1 min walk to Times Square 42nd St station, which includes many of the key subway lines.

04/18/2020

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The subway and bus station are tens of meters away, The hotel is relatively new.

03/01/2020

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Easy walking distance from Times Square and the best Broadway Musicals. When everyone else is getting on the subway or trying to drive a car through Manhattan (why?)

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09/28/2021

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Last Saturday I was at the roof top bar and I got an amazing service from stuff especially from Forhad.

09/26/2021

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Rooftop bar overlooking the New Year’s Eve ball and delicious craft cocktails.

09/19/2021

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Cloud rooftop bar is a special oasis above the bright lights and sounds of Times Square.

08/28/2021

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Cloud rooftop bar.

08/23/2021

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The rooftop bar is amazing.

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06/01/2021

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Not really sure what the extra charges were for (residence fee),

11/15/2020

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but they tried to charge me an additional 222$ emailing me about it.

10/22/2020

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Initially we were put in a room overlooking an interior rooftop, it was a minimal charge to change to a room with a view of the city which was totally worth it.

03/30/2020

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We then went to check out at 4am in the morning when we left and the bill had an upgraded room charge on it totalling over $150 for our stay!

02/16/2020

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When we asked about a late checkout they wanted to charge us a whopping $200 USD for a few hours!

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02/24/2020

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2-star service and menu making a 5-star hotell a 4-star one.

02/10/2020

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The dining service and food exceeded expectations.I will be looking forward to further visits.

12/14/2019

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4th floor restaurant has great food and service.

10/29/2019

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We've been to several hotels in Manhattan and this ranks up there from service to food and location.

10/01/2019

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The continental breakfast each morning was in the quick service cafe and included juice or coffee, a pastry, and a large yogurt parfait or fruit cup.

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1605 Broadway, New York City, NY 10019-7406

Crowne Plaza Times Square Manhattan, an IHG hotel

4.1

1217 reviews

Trip advisor
restaurant service
time-square
subway
theater-district

07/30/2021

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Perfect to Times Square.

05/02/2021

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but Times Square was great!

04/24/2021

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I’m a Platinum Elite member and IHG booked me at the Crowne Plaza Times Square using my annual free night on 9/20/20.

02/07/2021

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We had a corner room with huge windows that overlooked Times Square, and my daughter's reaction was worth every dime I had spent on the upgrade (which was, I think, around $50 per night).

09/01/2020

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We opted for the Times Square view room, which cost more

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07/30/2021

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Drinks weren’t too expensive either.

03/11/2021

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I paid for something that Crowne Plaza couldn't provide because they were closed.

01/07/2021

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I live in the UK and back in February 2020 I booked 2 rooms at this hotel, staying August 24 – 27 2020 (3 nights) at a total cost of $1508.88.

12/15/2020

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We paid $3600 in Nov. for a March trip.

07/30/2020

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As a single mother, I too was impacted by Covid, and I found this an exorbitant amount of time to wait.

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12/10/2019

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The theater district is right around the corner and there are endless food options.

11/08/2019

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On the 8th floor, there’s a beautiful lounge overlooking Times Square that’s right in the middle of the theater district.

10/29/2019

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Location is very convenient to the theater district and parking is available.

10/06/2019

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Crowne Plaza Times Square is a very comfortable upscale hotel, located in the theater district and also right beside the conference meeting space I was attending.

08/23/2019

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This hotel is the perfect spot, located in the Theater District, between the 48th and the 49th street, right in Times square.

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05/18/2020

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Great hotel, great location, walking distance to Times Square, Broadway, a Dunkin Donuts, M&M's World, Hershey World, and several Subway Stations!

03/03/2020

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N/A

01/19/2020

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The location is convenient to theatres, restaurants, the subway and even delis and shopping.

01/17/2020

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and close to all the subways!

01/15/2020

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but you won’t need the vehicle $(70.00) Subway steps away.

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03/24/2021

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I had left multiple messages for the billing department and never heard back from anyone.

02/07/2021

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I knew it wasn't guaranteed, and I wouldn't be charged if I didn't get the upgrade.

12/15/2020

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My calls to Crowne Plaza billing have never been returned.

09/07/2020

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This is not good enough, considering everyone has been impacted by this and you have no right to retain my funds.

03/19/2020

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The only downside was the extra charge on the room per night on top of the rate we already paid when we booked, which I wasn’t aware of,

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03/04/2020

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Had some tacos night 1 in the bar and pleasant service and cocktail.

12/20/2019

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Joanie in food service was also wonderful and made our dining experience awesome.

08/21/2019

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but couldn’t fault the food and the service.

06/29/2019

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I will say concierge was super helpful and hotel food and food service were great!

02/19/2019

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The hotel was clean, conveniently located to Broadway shows and restaurants and service was exceptional.

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(646) 663-4630

Fifth Avenue at Central Park South, New York City, NY 10019

The Plaza New York

4.2

407 reviews

Trip advisor
restaurant service
central-park
champagne
5th-ave

08/26/2021

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Easy access to 5th Avenue shopping, Central Park, dining options and museums.

07/04/2021

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The hotel is centrally located--shopping, good restaurants and a skip and a hop away from Central Park.

06/29/2021

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If go with your couple, it’s so refreshing having a walk in the Central Park, and then have a coffee in Lexington av.

06/03/2021

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If you’re looking to experience Central Park and be treated like royalty, The Plaza has it all!

05/15/2020

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The hotel location is very convenient, it’s very close to the Central Park,

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08/26/2021

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Easy access to 5th Avenue shopping, Central Park, dining options and museums.

03/10/2020

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The location is another one of its best assets, one side leading to the park and the other to 5th Avenue.

03/03/2020

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Loved the views of both the Pulitzer Fountain and 5th Avenue.

02/23/2020

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I love this hotel, everything about it, its situation on Manhattan next to Central park, close to Museum mile, as well as 5th avenue.

02/05/2020

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The location is great for shopping on 5th Avenue and Madison Avenue and you can enjoy a stroll through Central Park which is absolutely beautiful I would highly recommend this hotel.

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09/26/2021

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(We requested a hot water pot for tea and coffee).

08/25/2021

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My reservation was a bit complicated because I was booking 4 rooms of different types with multiple requests for each room!

02/28/2020

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First, I asked them to book an early afternoon 2 hr massage for me when the spa open at 9am, my check out time was at 4.

01/02/2020

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It took 3 requests to get this filled and we were still incorrectly charged at check out.

01/02/2020

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Booked Christmas 7 months before and asked about lunch to be told no problem sort your requests nearer the time and then to be offered Christmas dinner at 10am !!!!

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09/01/2021

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I want to mention especially "Leo" the manager of the Palm Court, who personally walked us to a nearby restaurant late after food service ended at the hotel.

01/12/2020

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The food and the service was excellent.

12/30/2019

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Had a great Caesar salad and better service thanks to Shaun!

12/01/2019

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Excellent food and service.

10/06/2019

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The food and service were top notch.

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08/30/2021

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though it is expensive and breakfast hours are quite limited, with the last seating at 9:45.

07/22/2021

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Don't expect to get anything more than you would at other beautiful Manhattan hotels that are half the price.

07/20/2021

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The cost of the room for 2 nights was over $1300.

06/20/2021

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Anyway, there are much better quality properties ni NYC (even being more expensive)

05/15/2020

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Do watch out for the destination fee

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09/26/2021

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Drinks at the Palm Court, light meals at the Champagne Bar, room service several times while”at home”.

06/05/2021

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We received a note from the hotel along with champagne and macarons.

03/09/2020

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RESTAURANT - NEW YORK ⭐️⭐️⭐️⭐️⭐️ Well worth a visit to the “HOME ALONE HOTEL” we had a champagne breakfast and it was worth every penny, a lovely view over Central Park, the restaurant is very elegant with a service to match.

03/08/2020

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Tea, Champagne and finger foods. Delicious.

03/03/2020

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It was also a nice touch to have a fruit basket, chocolates, and champagne delivered to the room as extra perks.

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455 Madison Avenue, New York City, NY 10022-6845

Lotte New York Palace

4.5

948 reviews

Trip advisor
restaurant service
central-park
manhattan
room view

08/07/2021

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The hotel is so classically beautiful, the location amazing, and our room overlooking St Patrick’s Cathedral was stunning.

02/16/2020

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Great location, great room and great view.

02/14/2020

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Views from room were unreal and hard to get better anywhere.

02/13/2020

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The skyline room had an astounding view, one of the finest in the whole of Manhattan.

02/13/2020

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Our cathedral view room was outstanding.

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08/27/2021

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Additionally, all the staffs were always friendly and personable especially Samir and Kal who gave us tickets to NYC's concert at Central Park.

08/22/2021

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The hotel is very convenient to mid-Manhattan, Central Park, and Rockefeller Center.

08/09/2020

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Positioned in a perfect location for shopping on 5th Avenue and only a ten minute walk to Central Park.

03/12/2020

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We walked to the Rockefeller Plaza, Central Park, Times Square, and the Highline (which is a little bit further way).

02/06/2020

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The location cannot be beat, walking distance to so many sites, Central Park and 5th Ave shopping.

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09/07/2021

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N/A

08/23/2021

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I went back to front desk and asked what had happened, she said there was a rate change as of yesterday.

05/09/2021

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As the hotel is closed except for the Towers I was treated to a Tower room overlooking St. Patricks Cathedral on the 52nd floor for the same price a hotel Cathedral view would have cost.

09/07/2020

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We also expected to be less expensive to attract people to come.

08/17/2020

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I booked the biggest suite available for our anniversary at Lotte New York Palace and upon arrival was told I was being put in a room 1/5th the size and would be required to pay the same price.

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09/07/2020

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Wi-fi was almost non existent, a few times the water came dirty and had to wait a lot for the hot water to come.

02/21/2020

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Two niggles that others have touched on- lack of free WiFi and the fact if you want a kettle for your room the hotel will essentially rent you one.

01/31/2020

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They still charge for the Wi-Fi which is a disgrace and the cost exceeds $15 per day.

01/23/2020

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I have never encounter charging for WiFi in recent years.

12/30/2019

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The only negative, and that’s only a slight negative, is that the WiFi does not keep you logged in so every time you want to use it, you need to log in.

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08/17/2021

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The Palace sure will be our regular mid-town hotel.The comfort, the food and the service were all exceptional (thanks to Kal and the rest of the team).

06/06/2021

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The hotel has the best location and services I can't wait when they open the dinner services to have a warm croissant in my room 🤗.

03/12/2020

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N/A

03/05/2020

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The ambiance, the comfort, the food and the service were all exceptional.

01/23/2020

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Because it was an anniversary weekend I had several special requests for the spa, concierge, food service staff.

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08/23/2021

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Initially a day before arriving I was told there will be one time charge of $90.

03/12/2020

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The only negative is not being able to make coffee in the morning without it being charged for a coffee maker ($20 a day)as an amenity.

02/24/2020

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No one offer a discount t it free night,s credit.

02/14/2020

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I’m also disappointed in Amex.

02/08/2020

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I went there with a group of 8 and was charged $570, ie $70 per person on average.

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08/23/2021

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Be aware of what Lotte NY Palace promises and quotes over the phone.

09/07/2020

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Service was through text and once we requested ice and took another call after waiting for more than 1/2 hour for them to respond.

02/19/2020

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Miles, the manager, was very kind as we got stuck at a wedding dress shop and he relieved our stress when I had to call back a second time to extend our check-out time.

01/06/2020

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I went to the front desk and asked for the manager who, after some tries of the lady in front desk to avoid calling, appeared.

01/06/2020

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I had to call twice to Housekeeping to report the problem.

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09/30/2021

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Excellent service, amazing view at the heart of Manhattan.

12/16/2020

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For Christmas in Manhattan, this is the ne plus ultra.

08/09/2020

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We will definitely stay here on our next trip to Manhattan.

06/11/2020

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The room was huge & great views of Manhattan!

02/26/2020

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The rooms are luxurious and fairly spacious for Manhattan with a bath and a shower.

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(646) 687-7390

9 Crosby Street, New York City, NY 10013

NoMo SoHo Hotel

4.2

294 reviews

Trip advisor
restaurant service
little-italy
chinatown
hippie

06/23/2021

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- you are charged $40/day "entertainment fee", with a $15 daily credit to use at the hotel coffee bar or restaurant.

05/04/2021

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At checkout, I was charged an additional $40 plus taxes PER DAY that I was in the hotel as an “Amenity Fee.” Was this for the dining credit I could never receive?

04/02/2021

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Paid $1 to receive my refund.

03/25/2021

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I'm frustrated because I didn't even get everything that the fee supposedly entitled me to.

02/14/2021

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Unfortunately, after leaving and checking our credit card statement, we were still charged the $45.90 resort fee.

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06/23/2021

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Pros: - Great location in Soho, within walking distance of Little Italy, Chinatown, and subway stations.

05/19/2021

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Nice chic hotel in good location, walkable to a lot of shopping, Chinatown and Little Italy.

12/01/2019

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Chinatown, Little Italy and -obviously- SOHO are just at footsteps for you to enjoy.

10/20/2019

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I have been very satisfied with the level of service from their excellent staff and the location of the hotel is outstanding with only short walks required to reach Little Italy, Chinatown, Soho, and Tribeca.

09/23/2019

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This is a Great hotel and very convenient to walk to SOHO as well as Chinatown and Little Italy.

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12/04/2019

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The ambiance is truly beautiful and very "cool" and "hip".

09/19/2019

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Great hotel, hip ambience and nice rooms

09/10/2019

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Surrounded by fabulous neighborhoods and hip boutiques this is easily one of the most intriguing and coolest hotels in New York.

07/15/2019

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The hotel is very hip.

07/09/2019

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This fun, hip hotel is an oasis in the heart of Soho.

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03/13/2020

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The room was a bit small

02/04/2020

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The rooms are small

11/29/2019

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Rooms are "small"

11/14/2019

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Room was small

11/13/2019

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The room itself was quite small for being a 'deluxe' there was barely enough room to walk around the beds.

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06/30/2021

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You can’t offer a $15/day restaurant credit in a restaurant that may not have space to receive you due to external guests dining there and limited opening hours to accommodate the guests you’ve offered the credit to.

06/28/2021

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- they gave a $15 credit which covered part of a glass of wine.

06/23/2021

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- you are charged $40/day "entertainment fee", with a $15 daily credit to use at the hotel coffee bar or restaurant.

05/04/2021

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Just asked if I would like it emailed and then charged me almost $300. 3.

04/05/2021

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I asked her for her card and told her that I want to write her a review and hope that she will be promoted to a bigger job so she can train the all the staff to be like her.

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04/28/2021

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The service and food was good waiters Layton was so friendly and helpful with everything the place is so beautiful the atmosphere there was quiet it’s easy to came here momo nice to pass the time with friends or family.

01/24/2021

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The restaurant and services are great.

12/27/2020

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It is a great place to come to for amazing food and service, Leyton, our waiter was great and people were very friendly.

12/23/2020

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Thank you for the great food and service !

12/06/2020

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Leyton was an amazing server made sure all of our needs were met and enhanced our experience at Nomo Kitchen, the service and food was amazing I couldn’t recommend it enough I will definitely be coming back!

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06/23/2021

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Pros: - Great location in Soho, within walking distance of Little Italy, Chinatown, and subway stations.

05/19/2021

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Nice chic hotel in good location, walkable to a lot of shopping, Chinatown and Little Italy.

12/01/2019

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Chinatown, Little Italy and -obviously- SOHO are just at footsteps for you to enjoy.

10/20/2019

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I have been very satisfied with the level of service from their excellent staff and the location of the hotel is outstanding with only short walks required to reach Little Italy, Chinatown, Soho, and Tribeca.

09/23/2019

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This is a Great hotel and very convenient to walk to SOHO as well as Chinatown and Little Italy.

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45 West 38th Street, New York City, NY 10018-5501

Archer Hotel New York

4.7

625 reviews

Trip advisor
restaurant service
rooftop bar
manhattan
touch

09/18/2021

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Location is excellent as it is centrally located in Manhattan.

09/13/2021

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Probably the best we've stayed at in Manhattan.

08/23/2021

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This hotel is in a great location for exploring Manhattan.

07/19/2021

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She graduated from Manhattan College and is a “city girl” through and through.

01/18/2021

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I spent weeks scouring reviews and prices for great Manhattan hotels and I am so glad I chose Archer.

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09/06/2021

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Upon arrival to NYC the hotel I booked was actually closed down for renovations, talk about frustration.

05/24/2021

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Because of COVID, I was disappointed that the downstairs lobby bar/restaurant, room service, and daily housekeeping were all closed;

05/10/2021

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but due to covid the restaurants were closed.

05/03/2021

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A++++ Although due to COVID the restaurants and bars were closed, the staff had information ready for guests so we could make informed decisions as to where to eat.

04/21/2021

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Unfortunately the restaurant/bar were closed,

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10/25/2019

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We also ate 2 nights at the hotel and again the food and service were wonderful.

10/23/2019

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Restaurant service mixed

06/20/2019

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Breakfast in the restaurant downstairs had good service and food.

06/15/2019

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The quality and service at the restaurant was also excellent.

02/11/2019

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Our breakfast was just what the doctor ordered,,,excellent food and service to match.

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09/27/2021

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Enjoyed cocktails and light supper at the Spyglass Rooftop Bar.

09/12/2021

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The Spyglass Rooftop Bar was also nice,

09/07/2021

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Walking distance to places like Times Square, Whole Foods, Rockefeller Center, great rooftop bars like Spyglass and the Refinery.

09/06/2021

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My husband and I met at the Spyglass rooftop bar at Archer Hotel NY 6 years ago, which we told the staff upon booking our stay for our wedding night.

08/30/2021

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Spyglass Rooftop Bar had breathtaking views, even our room had a view of the Empire State Building!

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08/10/2021

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The rooms are stylish with thoughtful touches (e.g., local reading material) and the beds allow for luggage to be stored underneath.

05/24/2021

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I also appreciated they had a little fridge I could store drinks in, and the welcome note with candy was a nice touch.

10/13/2020

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The room was beautiful, clean and cozy and the amenities like the slippers, robes, toiletries and especially the turn down treats every night made our stay so fun and were such lovely touches!

09/06/2020

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But what made our stay ultimately so special were the finishing touches.

05/19/2020

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They did not slack off on anything, including the interesting, clever touches that add to the cool vibe of the place.

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09/27/2021

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Rooms are small (intimate)

07/27/2021

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The rooms were small

06/23/2021

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Overall, the rooms are small

05/24/2021

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While the rooms are small (I booked a King room, and the bed nearly touched both sides of the room), that isn't unexpected for NYC.

04/25/2021

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The rooms were indeed small

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05/08/2021

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I then picked up my bag, had a cold drink in the hotel lobby, and returned to the LIRR to zip home.

12/08/2019

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The breakfast is very limited (no cold meats, no vegetables, no tea and so on).

12/08/2019

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No bread , no vegetables , no cold meat, no scale , no change of offer in a week This hotel is just a shame for nyc .

12/04/2019

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Again - cold and steak was under done.

10/23/2019

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Cold continental breakfast is very limited,

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455 Madison Avenue at 50th Street, New York City, NY 10022-6845

The Towers at Lotte New York Palace

4.8

335 reviews

Trip advisor
restaurant service
champagne
corner suite
staying experience

07/25/2021

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but they really need to expedite the elevator situation.

12/28/2019

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My one caveat is the elevator situation.

12/26/2019

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Only drawback is the two elevators that serve all the floors—during peak times you will wait several minutes for a free elevator so choose a lower floor.

12/07/2019

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We were given a 2 bedroom penthouse suite with split floors (it had a terrace on the 3rd floor accessible only from its private elevator!!!).

12/06/2019

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Only negative is that the Tower elevators are very slow to come and go.

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08/26/2021

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She took care of every detail so our experience was amazing.

08/22/2021

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He makes the tour a one in a lifetime experience!!

08/05/2021

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Mr. Rene Moran is an outstanding concierge who has made our stay here at the Lotte New York Palace an enjoyable experience.

07/30/2021

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Overall, it was a 10/10 experience, and we will only stay at The Palace from now on.

07/30/2021

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Our guests were also thrilled with their experience at the hotel.

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07/28/2021

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We returned to our room to find flowers, champagne on ice, and a congratulatory note from Miles and the hotel staff.

06/21/2021

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As I checked in, before my daughters arrived, the assistant front desk manager, Miles, greeted me with a congratulatory bottle of chilled champagne with glasses and teddy bears.

04/10/2021

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Stayed in the amazing Triplex Champagne Suite - can you say rooftop hot tub with a real working fireplace in the terrace living space!

12/23/2020

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My son got engaged recently in nyc There were so many details from transportation to airports and proposal site, dinners etc and Kai said do not worry, he arranged everything even the room being decorated with rose petals and champagne.

04/20/2020

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Champagne upon arrival for the Towers!!!!

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12/06/2019

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Only negative is that the Tower elevators are very slow to come and go.

10/28/2019

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The only criticism I have is that the lift to the Towers is extremely slow.

10/27/2019

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Only drawback is somewhat slow elevator service,

08/04/2019

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Room service is pretty slow and super overpriced,

07/02/2019

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Fantastic Hotel in NYC.. My only issue was the Maid service was very slow.. Other than that..a perfect stay.

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11/25/2019

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N/A

08/04/2019

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Aside from the room, over the course of the weekend, we really enjoyed the downstairs coffee shop as well as the food and service at the wedding events.

06/04/2019

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but complementary kind and always offering to assist everyone addresses us by name and the service and food in the dining room is terrific

05/31/2019

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We had a very special dinner experience at Gold Room!Delicious food and great service with Hector and manager Alan Choi.

04/17/2019

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We stayed for 3 nights had breakfast at the hotel and also ordered room service food and service was very good .

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04/14/2021

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They upgraded me to an amazing corner suite and I must say it was super stunning!

01/22/2020

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I booked the corner suite, and we were assigned at the 49th floor at The Towers .

01/14/2020

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N/A

01/01/2020

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Booked a tower corner suite.

12/25/2019

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The corner suites are very spacious and the way the hotel is decorated is magical.

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