Who charges for checking in as "early" as 2:30pm?

Only cereal they had was Rice Krispies/chex for which they charge $8.

Desk manager diagnosed a dead lock battery, had to return to the 7th floor w/me and charge the battery.

Unfortunately, the funds from the initial payment were never returned to my account, and I did not receive any formal documentation or statements from the hotel regarding this cancellation.

Used our daily food credit for being a Diamond member for drinks from bar.

Front desk rep was not friendly just asked for my card and proceeded to charge with bo explanation.

My only problem was that I was charged a $100 cleaning fee after checking out because I left a few extra boxes/items in the room that I did not need.

Its too bad that the stateside hotel ratings are so out of balance with the rest of the world.

You get a $12/pp credit for up to two people per room per day.

Never offered food beverage credit which was highly promoted.

Staff was super helpful, room was clean… my only complaint is the $27 per day parking charge that seems rather excessive

Upon leaving I was charged another $57 to exit the garage.

When I brought a billing error to the GM's attention, Ms. Havey not only fixed the error, she went the extra mile.

Reason was my credit card did not go through due to fraud; She never contacted me for that which was the very first step that she should've taken before invading my privacy and lock me out.

It would have been even better if breakfast was included in the room charge.

but stopped by the front desk to get a card key as well, just in case the app's "Unlock Door" feature didn't work (it did).

There was actually a long line of tourists waiting to get their cards,

but at least they compensated me by paying the charge of the room in the other HOTEL.

No warm cookies and a rushed credit card swipe

I prefer to stay here over the hotels in Manhattan (and I’m a New Yorker, shhh).

Right across the street from a mall and very close to Manhattan.

Also very close to the river with beautiful views of Manhattan.

Being in the New Jersey side of the Hudson River provides you with phenomenal views of the Manhattan skyline at day and at night.

Other than that, the room was very spacious and clean, the staff was friendly, and the location is excellent being close to the PATH station that takes you to Manhattan in a few minutes.

Access to Manhattan is also easy with the subway.

The room was very comfortable and the views of Manhattan and the river was always fascinating.

As we stayed here on our 1st night in New York and were up early due to time zone difference we got some fantastic photo's of the sunrise over Manhattan.

Beautiful hotel in the heart of downtown, Close to large mall, waterfront overlooking Manhattan.

There was complimentary shuttle available for us, which we made use of, to get to dropoff points where we took the water taxi to either Manhattan or Ellis Island.

It is easy access to Manhattan, and not too far from the Newark Airport.

I live in Pennsylvania, I’ve stayed here several times because it’s convenient to stay here and avoid driving into Manhattan.

Big 2-room suite with large bath and spectacular views of the river and Manhattan.

We had a great view of the NY skyline from our room and it was a short 5 minute walk to the subway for the trains to Manhattan!

During weekdays is PATH connection to Manhattan pretty good,

You can with relative ease drive across into Manhattan, or take the PATH train from a very close station, which is cheap, and easy also.

(Try Sam A.M. for breakfast and go to TapHaus for dinner and drinks -- it's right on the river overlooking Manhattan.)

Easy to get to NY by the PATH trains to 33rd street or by ferry/boat to World Trade Center Area.

Overall: the hotel has a very good location, near to the PATH to NYC; the rooms are large and the bed is very comfortable.

Downtown Manhattan is just 2,75 with Path and station is less than 10 min walk.

Walk to PATH train station to get into NYC.

The hotel location is great for PATH, ShopRite supermarket and Target and the local restaurants near Grove Road - Left Bank Burger is a highlight.

Opted to stay here as we could get a corner suite which had two rooms, sleeping 6 with city view for 1k - allowing us to have more space in our accommodation and balance with cost of ubers in and out of city (although the PATH train service is super close by and super easy to navigate).

It was perfect in that it was only a few blocks from the PATH Newport station.

This hotel is a great location just down the street from the Path train that goes right to Manhattan that you can use your MTA card to get to.

The hotel is close enough to a Path station that can take you into the city in a few minutes,

It was very close proximity to multiple PATH stations to take into the city, and they run 24/7.

Our visit was very pleasant
Rooms clean all safety’s protocols in place
Employees very professional and helpful
Walking distance restaurant and stores
Wonderful walking path with views of New York city

The hotel location was great for our visit to residents living at Urby, close to great restaurants and less than mile walk to the Exchange Path Station into WTC area.

It was a quick walk to/from the PATH train to the city.

It is located in a great place, not too far from the PATH session which made it super easy to travel to the heart of Times Square.

The hotel was conveniently located near a PATH train station (maybe a 10 minute walk), and close to a mall with lots of shopping and a few dining options.

Location is perfect, just a short walk from New Port Centre and  5-7 min walk to the Path for access to NYC.

Housekeeping is a joke as well 🤢
Good location, close to the path station.

Using the PATH train system you can get to Manhattan easily; the Newport PATH station is just a short walk away from the hotel.

Surprised that there is not a monitoring system that gives status of batteries, as in phones and computers.

I was left without any answers or explanations, and my requests for statements or documentation related to the cancellation went unanswered.

Waited nearly 45 mins for them to call Central Hilton Reservations and sort it out, during the time they kept on telling me my reservation was wrong, my reservation did not list the correct points, etc etc.

We even had to call for them to come and take the trash out.

So I asked the front desk attendant if any deliveryman left an order or asked to call my room - she confirmed that no one had been there.

We were told to call back at noon on the day of our check-in to see if early check-in was possible.

Called the front desk multiple times over an hour span with nothing done until my final call.

We actually had to call the front desk for toilet paper (awkward).

When I asked to be moved because this man thinks we are at fault, the woman at the desk told me that I had to wait until the 1st shift manager arrived and until a room was available and if I felt threatened to call and an engineer would walk us out.

but we ran into a major problem with an extremely rude employee who was totally out of line calling the bride 10 minutes before she walked down the isle making impossible demands, not caring about what was going on in her life, only focused on something she perceived that needed immediate attention to clear her plate, forgetting that dozens of rooms had been booked for the out of town guests attending the wedding.

On one occasion, one of the staff had a phone # to the driver to check on the whereabouts and told us that we would have to wait 30 minutes for a ride.

For a Hilton I was very surprised at the number of times I had to call the front desk to get things like TOILET PAPER, coffee pods, cups, and stirrers, creamers and sugars after using the two provided the first night.

At 1231 AM I call and the.lobby tries to throw 5000 hilton honors points at me. Crazy.

She calls the chef (Daniel) over and asks if they still have something for us for breakfast.

Travelling solo business with evening calls, didn't feel like heading out,

Trolley bell rings whenever it passes so if you are a light sleeper don't stay here or demand a different room.

but be sure if you want to order something late that you call before 10:30pm.

The staff did not return phone calls or sent my call to the 800 number instead of listening to my requests.

I just called from my cell phone and upon mentioning the previous two issues, they offered to have an engineer come straightaway.

24, Bryant Park, Paramount Building, City Guide, Vivify Massage Therapy, New York Public Library, Secret Room, NYC Club Crawl, World War One Memorial, Private Archaeological Tours, The Town Hall (City Palace), Moonflower Spa, Port Imperial, Shun Fa Relaxing Center 2, Portofino, Kiehl's Barber Shop, Riviera Group, WeDo, Royal Tuina, Shalom Journeys, Times Square, Too good times Square, ShiDai GuangChang ShangYe BuXingJie, Girl From The North Country On Broadway, Bar 44, 202 Spa, Little Christmas Miracles, Chill Space NYC, City Point, Brilliant Carbon, Noy Skin Spa, Tham Urban Retreat (Outcall & Incall Massage), Privilege Entertainment Tours, Connolly's Bar & Off Licence, City Tower, Artexpo New York, Blooming Nails & Spa, Helix Esports, Solitaire Lab Diamond, Teva Massage by Agnes, Musica Club Nyc, Church of St Mary the Virgin, Church of St Mary the Virgin, St Mary the virgin Church, St Mary the Virgin Church, The Church of St Mary the Virgin, Curch of St Mary the Virgin, Church of St Mary the Virgin, Church of St Mary the Virgin, St. Mary the Virgin Church, St Mary the Virgin Church, St. Mary the Virgin Church, St Mary the Virgin Church, Le Pavilion De Jade, Broadway Street, Pelé Soccer, Domino Park, Gallivant, An Nam, Historic Theater District, Theater District, Union Station Theater District, BRATVA: Take Down The Russian Mob, Gossip Bar, H.I.S.

A convenient one block walk to Stop & Go, 2 blocks to the mall and the Path station with trains to New York, 3 blocks one way to several great pubs 3 blocks the other way to some more great restaurants.

Location is excellent, just a short shuttle drive from the Exchange Place station which leads into NYC (or 10-15 minutes easy walk, for those like me who prefer to walk).

Within 8 minute walk to two Path stations with easy access to downtown and midtown.

However, you are a short walk to the thriving JC downtown area and close to two Path stations that will quickly take you into NYC.

the next two days of my stays, I did prefer walk to the path station than ask again those guys for give me a ride, on the other hand the night people were so nice and helpful.

Exchange Place PATH station is approx a 10-15 min walk in the other direction for trains directly to the World Trade Centre.

The hotel also provides a free shuttle within a mile radius that will take you to the PATH stations nearby.

It's located near NewPort station, from where you can take a train to NYC.

It is around a five minute walk to the nearest PATH station, with quick access to either the World Trade Centre, or 34th Street which is close to the Empire State Building, Macys and a few blocks away from Times Square.

PATH station was easy to use 2 platforms one to World Trade Centre & the other to 33rd Street
It was nice to come back to Newport area and relax after visiting Manhattan, looking across to the city at night whilst sitting in a bar was great.

The hotel shuttle is also a bonus alto it stops the same time the mall closes.

This Hotel is well located just across the river from Manathan and a walking distance from the mall, N.J.

Location is good as well,  close to the mall and train to NYC.

Near the path to NY, large rooms, good breakfast, good neighborhood and the mall is very near.

We had stayed here a couple of years ago & the location was good (near the mall with movie theater, loads of restaurants, & across from the PATH station for a quick hop over to NYC).

Easy walking distance to PATH and ferry, very close to the mall.

The location being close to the mall, grocery store and subway made it very convenient for our needs.

very nice location near the mall and train going to city..

Location near the mall and the supermarket was a great surprise.

It's walking distance to the mall, supermarkets and public transport.

DoubleTree by Hilton Hotel & Suites Jersey City

creditcard

phone

manhattan

path

station

Stays in other names, even those of family members or friends, are not eligible for credit to your Marriott Bonvoy account.

Charged my card $997 first night and not even 12 hours later charged my card an additional $552!!

Platinum members are only entitled $10 breakfast credit for the overpriced snacks.

They also let my family to check-out later without extra charge.

They over charged my stay by $100 and never gave me a bill so I had to find out on my credit card statement.

I will ve charged for this operation by the bank and wont be refund of this tax.

but giving me the choice between (1) a Banana/Danish, eating it on a couch in the lobby ("grab&co" option) or (2) allowing me to sit in the restaurant ($10 voucher) but charging me close to $8 for coffee ($6+tax+tip) is asking for bad feedback.

Note, the unlimited MTA card does not work on the Path, so you do have to pay a separate fare on the Jersey side.

Next, I was charged $5+taxes for Package Handling for a very small parcel.

You need a room card to ride the elevator and there is a guard to gain entrance to the lobby in the late evening hours.

There is nothing about it that commands a price, muchless a $25+ charge.

However, the metro card doesn't work with PATH so you have to pay an additional $2.75 per trip.

the one we first tried charged us $31 for a ride to Liberty House - a 10-minute drive. OFFENSIVE!

No charge up front,  my card was supposed to be charged at check in.

I had to return to reception 2 times and my card keys just didn't work.

The card reader system is outdated and I got locked out of my room 3 times in a week, two of those times I did not have an ID on me and had to be escorted up (which is good when it comes to security)

SPG platinum - did not get any upgrades in my 2-3 visits here. Staff - 1.5/5
Room - 2.5/5
Amenities - 3/5
Location - 3.5/5
Price - 2.5/5 ( If within the $250-$300 range)

I said I only had 1 card, and the 2 dates were written on the back.

My room had a fantastic view of lower Manhattan.

I had a wonderful view of lower Manhattan and the suite worked beautifully as I was able to host two colleagues after  leaving the office.

Beautiful view of lower Manhattan, especially at night from Batello's restaurant.

For a special getaway long weekend we booked one of the Westin's City View rooms and used it as a base for visiting sights in lower Manhattan.

Room is spacious and has a nice partial view of Hudson River and lower Manhattan.

I had a traditional king room (#412) and had a spectacular view of the Freedom Tower in lower Manhattan.

This could be a good place to stay for a visit to New York City as well as you can take a ferry ride into lower Manhattan from here.

A short Path ride will get you into either midtown or lower Manhattan.

though we booked thru hotels.com, we got a great room with a partial view of WTC one and lower Manhattan, this was awesome!

The view of the freedom tower and lower Manhattan from our room was amazing.

Plenty of places right by the hotel for dinner and quick walk to train into Lower Manhattan if you want to have dinner in the city.

We stayed on the 17th floor with a great view of lower Manhattan.

Friday escape on the path from lower Manhattan began with an invite to the elite spg line despite my lower rank .

The only public transport is the PATH trains, which only take you to lower Manhattan.

Rooms had a great view of lower Manhattan, they were clean, modern, very comfortable and well-appointed.

Plenty of windows to enjoy the amazing view of lower Manhattan.

The hotel is across from a marina and from lower Manhattan - great walking area and view!

Minutes from lower Manhattan, rooms at this hotel are still in the normal America price range, which is unbelievable to me, because it's closer to the city than most of the actual boroughs.

Short walking distance to a beautiful view of lower Manhattan.

The best surprise bonus was it was only a few minutes walk to the PATH station, and it was a short, inexpensive, easy ride to the center of NYC or Lower Manhattan.

This is just across the Manhattan and near the Hudson River.

As we were on the brink of a pandemic, we decided to treat ourselves to the king suite overlooking Manhattan with the huge tub and windows overlooking the city.

One funny note: As a Gold BonVoy member, I was “upgraded” to a room with a Manhattan skyline view -

The hotel in a great location and beautiful view of Manhattan.

Beautiful view of Manhattan, especially at night.

The PATH train into Manhattan is a two minute walk.

The view of Manhattan is fantastic from the rooms.

Path train station a block away; takes you directly to WTC or to lower west side of Manhattan.

The customer service is excellent, the views of Manhattan are breathtaking and the breakfast buffet, Awesome!

It was only a block walk from the Newport PATH station, and if you don't intend on spending late nights in Manhattan, the inconvenience of using the PATH to commute into Manhattan is worth it.

The hotel is situated in Jersey City, just across the water from Manhattan.

From the moment that we checked in, we received a friendly greeting and we were upgraded to a larger room with a sitting area and a spectacular view of Manhattan.

If you want to save some money stay here and take the subway (PATH) into Manhattan.

We could not have been more pleased with the Westin location, the room, and especially the incredible view of the Manhattan skyline.

The rooms facing Manhattan are fantastic, as are the oversized bathrooms in these rooms.

This is a great place to stay; views of manhattan are stunning; PATH train very convenient and the price is right.

So if you were thinking of staying in Manhattan

Excellent location with great amenities around as well as short connection by NJ Path to Manhattan mid and downtown.

15 minute walk to PATH connecting to Manhattan.

The property is one block away from the MTA Path Station which made our tourist commute very easy.

The location is close to the PATH train with easy access to Manhatten if you need it.

Hotel has a great location, accessible to restaurants, River Walk, grocery and liquor stores, the PATH to Manhattan, and is wider open and seemingly safer and newer than some of the more dodgy areas of Joizey City.

The PATH can take you all the way to 33rd St, NYC.

It was so close to the Path train so pretty quick ride into NYC.

The location is excellent for walks on the water and the PATH Train to NYC.

Path train is right outside the door, as well as a Mall, which I dropped a few dollars at!

Path train for access to NYC is right across the street.

Inches away from the PATH train system & 20 minutes away from the New Jersey international airport!

The Path is right across the street, and there are numerous shops and restaurants nearby as well.

We will definitely be back though, given it’s convience to office and PATH station.

The hotel is close to the PATH station, easy access to the city.

It is so convenient to a PATH station and a snap to get into the Big Apple.

The hotel was close to the path, easy to get into Downtown NY

great location, directly across from the PATH service to take you into the City.

but switched to Brooklyn because of the inconveniences of the reduced PATH late night schedules.

The PATH subway goes into NYC every 5 minutes and is quick and easy.

The Westin is a very nice hotel the location is perfect walking distance to the mall and the train to New York.

The mall is close by as well as a cheesecake factory if you have kids and its pretty easy access with the train if you want to head into the city.

You have a grocery store close by and the mall on the left side of the hotel.

You are extremely close to the mall, and there are many food alternatives available.

I really liked the location near the mall.

The location is great, right near the mall and close to the PATH station to Manhatten.

This hotel was nice and close to the mall and within walking distance of things.

The Westin Jersey City Newport

lower-manhattan

The Bad: No elevator, dated interior, no closets, room was in the basement, dried urine on the toilet seat, half empty shampoo and not cheap!

The Bad:  No elevator, dated interior, no closets, incredibly basic breakfast, a maintenance guy came in my room while I was in there said, "Oh someone's in here," and I said, "yeah, someone is."

Lack of elevator and place to sit to eat continental breakfast are the only things keeping this from and an excellent rating.

4) No lift, if your in the basement you need to carry your luggage up and down by yourself.

There is no elevator which means you have to lug your luggage upstairs.

Room was decent
Old decor beige tiles
But it was clean
Listing should state no elevator because it was tough hauling my full suitcase up a flight of stairs!

There are no lifts and they have rooms in basement.

The only negatives were that there is no elevator so be prepared to carry your bags.

On the down side was the stairs (no elevator), and the smell of a musty rug in the hallway.

I was traveling with carry on luggage only so I didn't miss an elevator.

There are no elevators so it is a nuisance carrying up the luggage.

Couple of disadvantages - there is no lift in the property.

Book a room overlooking the parking lot if you want quietness and remember the lift does not work on that side, so ask for a low floor.

The breakfast is small and you have to carry it to your room, no elevator around and no breakfast room available.

Bear in mind that the hotel doesn't have an elevator.

Minuses:  (1) Not high end, plain to the bone; (2) Room decor not modern nor chic nor pretty; (3) no elevator.

Glad we did, had a very good stay, clean comfortable rooms, priced accordingly and with free parking and walkable to the path station was a great stay.

Property is clean and our room was spotless and morning breakfast bar and free parking are an added bonus..

This hotel was very nice, free parking and free breakfast.

Nov, 26, 2017

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