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Search Result for “'m a hilton honors“ in New York

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(855) 605-0316

234 West 42nd Street, New York City, NY 10036-7215

Hilton Times Square

4.3

913 reviews

Trip advisor
hilton member
'm
time-square
empire-building
theater-district

09/27/2020

-

The small elevators do not accomodate the large hotel very well.

02/16/2020

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During our stay, one lift to Ground Level was always out of order, and on one occasion upon returning late one evening, both lifts were out of service, and we were forced to climb many flights of stairs and ride lifts in an adjoining Building.

02/11/2020

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The elevators can be slow and they fill up quick.

01/25/2020

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One or two elevators were out of service, which didn't help.

01/10/2020

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Only one downside were the elevators were slow.

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03/09/2020

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I’m a lifetime diamond Hilton honors member so I’m always looking for a Hilton property when traveling.

02/29/2020

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Marvin, front desk, acknowledged our anniversary and since I am a Hilton Gold Member graciously provided an additional breakfast voucher for my wife’s friend.

02/07/2020

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The Hilton Honors Gold breakfast at Restaurant Above was generous and enjoyable,

02/01/2020

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N/A

01/25/2020

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The reviews were very good and we had a true Hilton Honors experience, from the front door to the 35th floor view of uptown.

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03/02/2020

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The Hilton is on 42nd Street and our room was on the 42nd floor, looking out on the Empire State building to the left, the New York Times building to the right, and Madison Square Garden straight ahead.

03/01/2020

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The room was on the 36th with an amazing view on Empire State B and South Manhattan with Freedom Tower.

02/29/2020

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We were there to celebrate my daughters birthday.Our room was clean and comfortable with views of the Empire State building.

02/13/2020

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(I recommend you ask for a room with a downtown view (of the Empire State Building and beyond); on the other side of the hotel, the tall buildings obscure the view.)

12/21/2019

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As a Diamond, I request an Executive Floor room with a Freedom tower view, which is spectacular; the Empire State building is beautiful, day and especially night, if you are on the east side of building you can also just barely see Statue of Liberty.

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No reviews

05/11/2021

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I have called in six times just trying to get a credit card authorization form.

03/09/2020

-

N/A

02/29/2020

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The force you to pay $30 per day for a maintenance charge and pretend to compensate you with $20 credit at the bar and $10 at the restaurant.

02/26/2020

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Beware of the $30 per day daily urban destination charge.

02/18/2020

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My husband and I were hit with unexpected fees, then they give you a card that allows you to spend $10 for snacks and $20 at their bar and if you don't use it, you just lose your money that they stole in the first place.

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04/04/2020

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The Hilton Times Square is centrally located - close to Grand Central Station, Bryant Park, subways and the theater district to name a few.

03/09/2020

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This location is as good as it gets for exploring the theater district, Times Square, Rockefeller Center, Central Park, etc.

02/29/2020

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First the good stuff; The location is in the middle of the theatre district with access to many restaurants.

12/07/2019

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We love it because it's right in the middle of the action, convenient to the Theater District, subways, Bryant Park, and of course Time Square.

08/13/2019

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All in all -- this is a good choice if you want to stay in the theater district -- or it will be once the elevator situation is resolved.

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10/12/2020

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We stayed in one of the suites for a week using our Hilton points, it was massive and had a good view of NYC and times square.

05/11/2020

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He took what started out as a really bad situation and went above and beyond to make my stay at The millennium times square an amazing experience.

04/13/2020

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Right in the middle of Times Square, me and my friend had a great time in this amazing hotel.

04/04/2020

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The Hilton Times Square is centrally located - close to Grand Central Station, Bryant Park, subways and the theater district to name a few.

03/20/2020

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though it was so close to Times Square the hotel was so quiet, we didn’t get woken up by any noise throughout our trip at all (and I am a very light sleeper)!

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(855) 618-4701

102 North End Avenue, New York City, NY 10282-1238

Conrad New York Downtown

4.7

243 reviews

Trip advisor
hilton member
'm
subway
liberty-statue
world-trade-center

09/05/2021

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The location was just what we were looking for- walking distance to Battery park, Brooklyn Bridge, and just down the street from the World Trade Center.

01/25/2020

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Its located near the World Trade Center and is convenient to most things in the Chelsea area.

01/16/2020

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We stopped into the Conrad which is right across from the new World Trade Center/Liberty Plaza for a rest after touring the Battery in NYC.

01/03/2020

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The location is wonderful with Brookfield Place mall right across the street which connects to the Occulus, Path station, Subway station, World Trade Center buildings.

12/30/2019

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Very easy to get around from here, and close to the World Trade Center.

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07/17/2021

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This hotel is beautiful, updated, plush, high end, and convenient to many great places to eat, subway, and attractions.

07/12/2021

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Subway is only a few blocks away, Wall Street is walking distance.

07/08/2021

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Easy access to the subway.

07/06/2021

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Now it has a beautiful tree lined waterfront with many enticing open cafe style restaurants, Eataly, Le District, great shopping if that's your thing, VIEWS and great subway and water taxi access.

06/26/2021

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The hotel is near the 9/11 memorial and the train station there services all of the subway lines.

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No reviews

09/24/2021

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We were able to take a few tours (Statue of Liberty and WTC Memorial) and we could walk to both places.

06/26/2021

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You can also walk to the ferry for the Statue of Liberty and that was 25 minutes away, walking time.

06/16/2021

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The Hudson River Suites provide tremendous views of the River and the Statue of Liberty.

04/29/2021

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Views of Statue of Liberty and Hudson River from your rooms .

03/02/2020

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You are walking distance to all 911 Memorials, churches and statue of Liberty.

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09/15/2021

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Plus they treat their Hilton diamond members very well with accommodations and a $50 food and beverage credit.

05/18/2021

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I am a Hilton Diamond member and have my fair share of stays with hotels under Hilton portfolio and I can definitely say this is one of the best guest service experience from a Hilton hotel in NYC.

05/28/2020

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So I messaged the staff through the Hilton Honors app and explained my situation.

01/01/2020

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The Hilton Diamond normally allowed for two free breakfasts,

11/06/2019

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I'm a member of the Hilton rewards scheme so had free breakfast included as a perk which was a fabulous open buffet on the weekend days which set us up for the day (no lunch then needed),

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06/18/2021

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Awful Awful experience, the operators take ages to pick up the phone , as a Diamond member we never got a long term rate!

05/29/2021

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..5 calls and 30 mins later it’s brought up.

04/27/2021

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If they couldn’t reach me in room, they’d call my cellphone or text which became a bit much sometimes.

03/01/2021

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In-Room Dining was even able to be ordered via the Mobile App.

02/18/2020

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Each day we would come back to impeccably cleaned room, even using little ties to wrap our phone cords.

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(855) 605-0316

1335 Avenue of the Americas, New York City, NY 10019-6078

New York Hilton Midtown

4.1

1323 reviews

Trip advisor
hilton member
'm
time-square
executive lounge
central-park proximity

No reviews

03/19/2020

-

Location was perfect - having 4 children and being close to Central Park was great as we started the days by popping to a local Blue Bottle Coffee then for a run in the park!

03/18/2020

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Close to Central Park and Times Square along with the Theater district.

03/01/2020

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Close to Central Park and Times Square

02/13/2020

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I have really enjoyed the proximity of Central Park.

01/03/2020

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Really near to Central Park (about 500m) and even shorter to Fifth Avenue.

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08/12/2020

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Central Park one way, Times Square the other, go front one street and you might find ZZTops playing outside the Rocker fellow centre as we did ,go back a street for fine food and fine craic.

03/18/2020

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Close to Central Park and Times Square along with the Theater district.

03/12/2020

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The best thing about this hotel is the location, it's so close to everything, specially if you wanna attend Broadway shows, Times Square, 5th Avenue, etc.

03/08/2020

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It's located conveniently between Times Square, Central Park, and Offices.

03/08/2020

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Ideally located to see a good selection of the well known land marks of New York, ten minutes walk to Central Park in one direction, the same to Times Square in the opposite.

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08/06/2021

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If I canceled the room, I'm charged a fee When I called Hilton, they called the hotel, for 3 hours went on and no one picked up at the hotel.

03/30/2020

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The beds are not as comfortable as in a normal Hilton, the room needed a renovation, they charge an outrageous facility fee per night and even an extra fee to store our luggage.

03/11/2020

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We then took our cases to luggage storage where we were charged $5 per case to store.

02/28/2020

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His customer service is suburb, he put us at ease, made us laugh and did it all with a smile on his face, he’s an absolute credit to Hilton and I hope he goes far in his career with hotels.

02/24/2020

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Their billing department is unreachable.

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03/30/2020

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This time the executive lounge was totally full in particular in morning hours and the service was lousy.

03/09/2020

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Sharon, the hostess at the Executive Lounge, was the perfect combination of welcoming to those guests who had Executive Lounge privileges and polite in turning away those that didn’t.

03/06/2020

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but was not limited to, giving us a room with an excellent view and suggesting that I pay a little extra to get access to the Executive Lounge, which proved to be a really great idea.

03/01/2020

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Executive lounge was accepted

01/07/2020

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Rooms are spacious and clean, the Executive Lounge provides us with a wonderful selection of breakfast items and late afternoon snacks, and the valet parking service is easy to use and very responsive.

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03/30/2020

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I`m a Hilton Honors Diamond member and a loyal regular guest,

03/06/2020

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I went downstairs and showed them the video and pictures to the manager. He was apologetic and offered Hilton honors points (!?)

02/18/2020

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Loved downloading Hilton Honors app.

02/18/2020

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As an loyal honours member of Hilton we’ve been using Hilton hotel all over the world and we’re always happy.

02/03/2020

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Wifi worked well and was free for Hilton Honors members.

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08/06/2021

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They did suggest booking another Hilton room at a different hotel at a higher price.

04/09/2020

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But if you may also choose to pay 50$ for breakfast..

03/30/2020

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The beds are not as comfortable as in a normal Hilton, the room needed a renovation, they charge an outrageous facility fee per night and even an extra fee to store our luggage.

03/18/2020

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The only issue is for as much as you pay to stay here, there is no coffee.

03/17/2020

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Booked and paid for a Presidential Suite and hotel was not willing to put me in the room I booked/paid for and instead they placed me in an executive suite.

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03/30/2020

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This time it was really dramatic as hundreds of young people were flooding the hotel due to a UN event.

03/10/2020

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Shower did not drain, so we showered in inches of dirty water.

03/10/2020

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Our room had marks on the walls, a shower that didn't drain correctly and the drain was sticking out at an angle.

03/06/2020

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This morning I found a giant cockroach in the bathroom.

03/02/2020

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bathroom sink space non exsistant.

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(855) 605-0316

55 Church Street, New York City, NY 10007-2910

Millennium Hilton New York Downtown

3.6

650 reviews

Trip advisor
hilton member
'm
the-oculus
world-trade-center
subway

08/14/2021

-

They send you to a public parking lot 4 blocks away that charges 55 bucks a day and is extremely dirty.

08/08/2021

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Also, the breakfast is very expensive and the credit does cover even half of the meal.

06/24/2021

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He explained why there were multiple holds on my card- he admitted that it was the front desk agent’s error as he did not explain this to me.

05/02/2021

-

N/A

04/29/2021

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was told there was a $150 fee after inserting my card to be held.

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09/07/2021

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In room dining Room service only and is expensive.

08/31/2021

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The entire suit in general smelled so had to leave the window open and spray expensive cologne.

08/30/2021

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I received another room and a reimbursement of an early check-in fee.

08/14/2021

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They send you to a public parking lot 4 blocks away that charges 55 bucks a day and is extremely dirty.

08/08/2021

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Also, the breakfast is very expensive and the credit does cover even half of the meal.

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No reviews

06/16/2021

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A decent 4 star hotel with a great location right across from the Oculus and WTC and 9/11 memorial.

02/22/2021

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You would never get this hotel with a view of the Freedom Tower, the Oculus and the Hudson River for $105 on a Friday night - Ever.

10/02/2020

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It’s just opposite the Oculus and there are plenty of restaurants and shopping malls around.

06/28/2020

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Very clean, great location across The Oculus and 911 Memorial Museum.

03/06/2020

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Its central location to The Oculus and subway stops makes navigation of the city extremely easy.

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09/21/2021

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Three subway stations within steps of the hotel.

09/07/2021

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Nearly every subway line passes through the immediate area.

05/16/2021

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Overall, a superb location, only minutes away from 10+ subway lines and in the heart of TriBeCa.

05/08/2021

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It was very close to the subway.

09/29/2020

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The hotel is located right across from the Freedom towers and right next to a major subway stop.

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09/23/2021

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N/A

09/16/2021

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), phone broken with missing

08/03/2021

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but room service was available but when we called it just rang and rang.

07/13/2021

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Wallpaper coming off wall, major scratches on furniture, non functional telephone, odors throughout the halls, and a non functional refrigerator with odors.

06/06/2021

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When I questioned the manager, she told me that this information is posted on the hotel website -- no help if you're making the reservation by phone or through Honors.

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08/02/2021

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I am also a Hilton Honors Gold member and was excited to return to a Hilton property for the first time since the pandemic began.

08/01/2021

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I was upgraded to a lovely room, and breakfast was included as a Hilton Honors benefit.

06/09/2021

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It’s now a day later I’m staying at a different location and I still haven’t gotten my Hilton honors points back.

04/19/2021

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No acknowledgement of Hilton Gold status or even a welcome at the front desk, simply a listing of all the amenities that they did not have (no restaurant, room service, spa, gym, etc).

03/14/2021

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Helped me decide to maintain Marriott Titanium and hit Ambassador rather to maintain Hilton Diamond.

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05/11/2021

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It is across the street from World trade center mall and 9/11 Memorial.

03/30/2021

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Location and view are amazing in the center of the World Trade Center

02/26/2020

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but clean, had fluffy towels, and comfortable bed Also an amazing view of the World Trade Center Complex out the large windows.

01/29/2020

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Views are great and it is directly across the toad from the world trade center

01/26/2020

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Great Location, Amazing view from my room, just in front of World Trade Center and opolus subway station.

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09/30/2021

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It starts with a very bad smelling lobby and never gets better.

08/31/2021

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The entire suit in general smelled so had to leave the window open and spray expensive cologne.

08/30/2021

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Nasty hotel rooms, mold, very little helpful staffing, did not enjoy my stay.

08/25/2021

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but still disgusting.

08/10/2021

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Disgusting. Gross.

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(855) 605-0317

220 West 41st St., New York City, NY 10036-7203

Hampton Inn Manhattan / Times Square Central

4.5

724 reviews

Trip advisor
hilton member
'm
time-square proximity
friendly
theater-district

09/27/2021

-

I used the Hilton honors app and I was able to digitally check in and out and had a digital key which was wonderful!

10/16/2019

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Took care of all booking and comminication with the hotel through the Hilton Honors app and it worked very good from things like late arrival notice and also hotel management asked for feedback on our stay even during our stay.

10/04/2019

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We ended up getting Sunday night half price through a Hilton Honors promotion.

05/20/2019

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I am a Hilton Diamond member, so maybe I am harder on Hilton properties because some places I go, I am blown away by the customer service.

04/25/2019

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I am a fairly faithful Hilton Honors Guest, so I most often make reservations on line.

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09/27/2021

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Enjoyed our stay, the staff made our trip easy to settle in and were super friendly and accommodating!!

09/22/2021

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Friendly, courteous and very accommodating staff.

09/13/2021

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Family friendly, decent size rooms for New York, clean rooms, friendly, helpful staff.

09/06/2021

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The staff was very helpful, polite, and friendly.

09/05/2021

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The doorman - so friendly and knowledgeable about area gems.

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09/22/2021

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Very satisfied with the cleanliness of the hotel as well as the security - required key card to get in the lobby as well as the elevator to go to your room.

09/11/2021

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Clean the service room more often and pay attention to the cleaning crew as they tend to use the elevator for a long period of time.

09/09/2021

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Hence Elevator waiting time during peak hours can be a few minutes.

09/07/2021

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There’s 26 floors and lots of rooms with only 3 elevators.

08/11/2021

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The elevator can be very slow even with 3 of them as there are so many guest.

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09/05/2021

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This was a great location, close to Times Square.

08/24/2021

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Good proximity to times square,

07/31/2021

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Great stay super friendly staff and really clean the hotel I enjoy my stay I will come back next time and great location everything is in walking distance to time square great view at the hotel !!!!! !

07/15/2021

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There are also several restaurants nearby likely due to the proximity to Times Square so you won’t have to go far to find food.There was hot self serving buffet style breakfast while I was here.

07/12/2021

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Hampton Inn is well located in proximity to time square, the rooms are comparatively small and cramped

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07/18/2021

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The location is so very convenient to everything in the Theater district and that is a big plus.

03/07/2020

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Very convenient to both the Port Authority Terminal and the theater district.

03/02/2020

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though the hotel is a good value in the heart of theater district.

03/01/2020

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Great location one block from Times Square and in the heart of the Theatre District.

02/29/2020

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Found the hotel to be perfect for what I wanted: comfortable room, adequate free breakfast, easy walk to the theatre district, and a quieter street despite its proximty to Times Square.

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03/28/2021

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Very small room for double beds.

03/22/2020

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Rooms are very small so not good for family of 4 with luggage.

02/22/2020

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The room was quite small to be honest

02/09/2020

-

Our room was small,

02/08/2020

-

The room was small

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No reviews

(855) 618-4697

6 Water St, New York City, NY 10004-2113

Hilton Garden Inn NYC Financial Center / Manhattan Downtown

4.5

216 reviews

Trip advisor
hilton member
'm
financial-district
subway proximity
lower-manhattan

09/29/2020

-

I was one of many nurses who stayed at the Hilton Garden Inn Financial District while working the Covid-19 crisis in NYC during the spring of 2020.

01/30/2020

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We love staying in the Financial District and this is a first staying in the Hilton Garden Inn.

01/17/2020

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Super cheap nice room in the financial district.

01/13/2020

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But the subway station is directly across the street which is where the #1 & #2 train run which will take you anywhere in Manhattan that you need to go because it runs from the tip of the financial district all the way to the north end of the island.

01/09/2020

-

Generally, the Financial District inn is very good and convienient.

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No reviews

09/10/2021

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The room does not have a microwave, refrigerator, thermostat is broken, limited racks for towels, cold showers, and small closet.

09/02/2021

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No closet (small wardrobe instead).

05/20/2021

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There were lots of riff raff hanging around outside drinking and smoking weed being loud.

01/03/2021

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My only suggestion of how to make the rooms better, is the closet.

03/01/2020

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The closet was super tiny, too small for two people even if it was only for a weekend.

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02/10/2020

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Had a fabulous three-night stay at the Hilton Garden Inn in Lower Manhattan.

12/22/2019

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The hotel remains an excellent stay in Lower Manhattan, within an easy walk to the World Trade Center and many of the connection points to Manhattan.

12/13/2019

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Breakfast was very good and if you want to stay close to lower Manhattan, it's great.

11/05/2019

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This has become my go to spot for future accommodations in lower Manhattan.

10/08/2019

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As a base in Lower Manhattan, the location was perfect.

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09/22/2021

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The location turned out to be perfect for us, close to subways and the attractions we wanted to and yet being able to leave the hustle and bustle of the for the quieter area the hotel was located.

10/01/2020

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This was my favorite location I stayed at due to the convenience of location to explore NYC on my time off work and proximity to the subway system.

02/27/2020

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Very close to subway entrances and other places we wanted to see and visit.

01/28/2020

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It's in a great location near many subway and ferry lines and the staff were wonderful.

01/28/2020

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Good location for subways and walking distance to interesting places.

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09/29/2020

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I’ve been a member off Hilton and I will gladly and respectively stay a member of Hilton.

02/19/2020

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I’m a Hilton member,but won’t recommend staying here again.

02/10/2020

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Hilton Honors members get vouchers for complimentary breakfasts.

11/24/2019

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I am a Hilton Honors member and I always check there first, and I was very happy with the staff and the hotel.

10/13/2019

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I’d chosen a room on the app in advance as a Hilton member,

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09/19/2021

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Yes the rooms are small,

09/02/2021

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Cons: Small rooms.

07/13/2021

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Rooms small

03/01/2020

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The room was small

02/03/2020

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I paid $140 per one night they couldn't include breakfast I had to pay $50 extra for breakfast, they charged me $50 extra for deposit (I don't know for what), tiny room with a tiny closet

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09/02/2021

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Heavy, sliding bathroom door with no lock and no fan.

01/21/2020

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Then got a further voucher through the door offering a further discount on our main meal if we posted on insta on Facebook.

01/14/2020

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The room had crumbs on the carpet floor, the door between the microwave and fridge didnt close properly.

11/13/2019

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but the handles were very difficult to grasp to open the doors (see photo).

08/06/2019

-

Maybe need add lock, or something to hold door closed.

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151 West 54th Street, New York City, NY 10019-5302

Conrad New York Midtown

3.9

559 reviews

Trip advisor
hilton member
'm
central-park proximity
spacious room
large room

No reviews

09/09/2021

-

The hotel locates close to the Fifth and Central Park, very convenient.

09/04/2021

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Great location near Central Park and Times Square area.

02/11/2020

-

but am loyal Hilton Honors member and wanted to be in Midtown near Central Park, shopping, and shows.

02/08/2020

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The positives for the hotel are the location (close to Central Park and Times Square) and the spacious suites.

11/07/2019

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The location is ideal, and easily walkable to Central Park and many Broadway theaters.

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09/05/2021

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The room was large and had a separate living area with a comfortable sofa, coffee machine and large flat screen television.

07/14/2021

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what a great hotel with exceedingly friendly and helpful team who anticipate your needs.. nicely decorated rooms .. large size rooms- all suites..bathroom very luxurious and large.. particularly loved the robes so comfy.

07/12/2021

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The room was large and had a beautiful view all the way to the Hudson River!

03/07/2020

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The room was large enough for me and my teenage daughter to have our space.

02/12/2020

-

The rooms are large and well appointed.

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08/11/2021

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Could it be why I rarely saw guests in the elevators?

03/11/2020

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Elevators took 10 minutes to come and only 2 out of 4 seem to be working.

03/07/2020

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Some of the previous bad reviews mentioned the slow speed of the elevators,

02/26/2020

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but never had to wait even 30 seconds for an elevator.

02/15/2020

-

That was after sainting 10 minutes for the elevator!

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08/20/2021

-

N/A

03/19/2020

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There were some disagreements with the final billing and I was informed that they will come back to me to sort that out, after check-out - NO ONE FROM CONRAD DID.

02/27/2020

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Torey checked us in, and because the room wasn't ready, and I said it was my birthday, he gave us a credit for the restaurant (yum) and we were up on the 41st floor overlooking the park side of the hotel.

02/18/2020

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After finally getting into our room, we were assured by Nancy once again, that we would not be charged for the first night.

02/12/2020

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I am fortunate to be Diamond Elite so I was given a $30 credit PP per day which we used for breakfast.

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09/15/2021

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The staff were all super friendly, room very spacious - 2 bed, 1 bedroom.

07/29/2021

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Spacious rooms. Clean.

03/02/2020

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My room was spacious and not a spec of dirt could be found.

02/24/2020

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The rooms are spacious with wonderful bathrooms, comfortable beds and a living room to boot.

02/16/2020

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Staff is professional, helpful and friendly and rooms are spacious, clean, quiet and well stocked.

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03/08/2020

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Valet same great help, check in smooth and you can pre check in if Hilton Honors Room bright and large.

02/16/2020

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As a Hilton Diamond member I received a $30/day allowance that could be used towards any meal at the hotel and bar.

02/11/2020

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but am loyal Hilton Honors member and wanted to be in Midtown near Central Park, shopping, and shows.

01/28/2020

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I’ve been a Hilton Diamond member for several years.

01/13/2020

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The Hilton Honors daily 30 dollar credit, up to two guests, is suitable for the lobby restaurant,  Dabble - newly opened.

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09/29/2021

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With the restaurant closed, we used the room service for breakfast each day, the cost offset by our Hilton Diamond benefits.

08/20/2021

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N/A

07/30/2021

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No restaurant, In room dining only, extremely expensive and few choices.

03/22/2020

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How much would you pay for a hotel where you can't sleep due to noise ? !

03/15/2020

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This was a tough one to rate because our stay wasn’t bad,

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(855) 605-0316

152 West 26th Street, New York City, NY 10001-6975

Hilton New York Fashion District

3.7

198 reviews

Trip advisor
hilton member
'm
chelsea
penn-station proximity
madison-square-park

No reviews

11/22/2019

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This hotel is just a short walk from the most iconic part of Manhattan, Madison Square Park.

08/11/2018

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Great location near penn station, madison square park, flat iron, and union square.

06/19/2018

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As a matter of fact it was a very good choice: we found ourselves in the heart of Manhattan, very close to some subway stations and some very important landmarks (MSG, Times Square, Madison Square Park etc).

06/11/2018

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We walked to Google to meet a family member for lunch & a tour, walked the highline, walked to Chelsea piers so the kids could play, walked to Madison square park, & plenty of restaurants within walking distance of the hotel.

01/15/2018

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The rooms were pretty descent size and aircondition work well (it was very cold in New York -20C /-4F) Not far from Chelsea, Madison Square Park and a lot of good restaurants and bars to chose from.

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07/03/2021

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Great small hotel in the heart of Chelsea.

06/25/2021

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Like the proximity to a High Mile a beautiful new park in Chelsea.

01/12/2020

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This centrally located Upper Chelsea property is clean & fairly modern, BUT it’s not a true upscale Hilton Hotel.

01/09/2020

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I had wondered why this Hilton in Chelsea had reduced rates.

01/02/2020

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Chelsea Pier cruises are preferable.

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07/26/2021

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No hand sanitizer in the elevators, no ice machines in The Whole building no vending machines, no microwave or refrigerator in the rooms.

07/22/2021

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There seemed to be a long wait for lifts at most times.

07/03/2021

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The elevators worked and I never waited for one.

06/13/2021

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Bed is nice and soft, shower is small, there’s a hole in the ceiling of our room, no fridge, no ice maker anywhere in the hotel, toilet paper is horrible, location is decent and the elevators are a nightmare since only 2 of the 4 are functioning.

06/12/2021

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Not many elevators were working and the ones that were were slow probably due to more demand.

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06/07/2021

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I am a Hilton Honors Gold member,

01/20/2020

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Stayed here as a Hilton Diamond member

12/08/2019

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I have 400k Hilton Honors points from staying at Hilton properties and have never been treated this way, anywhere around the world.

08/01/2019

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I'm a Hilton Honors member so check in was easy via the app.

07/31/2019

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even though I am a Hilton Diamond.

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09/30/2021

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The room were small which is understandable for NYC,

09/26/2021

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First, the rooms are small (which is not unexpected in NYC), with sparse amounts of beaten up furniture.

08/16/2021

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Very small rooms awkwardly shaped.

07/18/2021

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Tiny room.

07/03/2021

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You know the room will be small.

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07/10/2021

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Proximity to penn station and just a truly enjoyable experience.

12/27/2018

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I love that it's walking distance to Penn Station.

12/20/2018

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I always found it to be one of the most convenient Hilton branded hotels near Penn Station for catching the Amtrak.

11/14/2018

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Located close to Penn Station - apprx 5 blocks.

09/17/2018

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transiting through New York I wanted a hotel near to Penn Station and being a HH Diamond member obviously went for a Hilton.

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09/30/2021

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The fridge is a bar fridge ONLY for purchases, can't fit any leftovers in it.

09/20/2021

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Could not use the fridge.

09/01/2021

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Hotel doesn’t have glasses, only paper cups.

08/26/2021

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Room did have some items missing, like cups and ice buckets mostly related to Covid protocols,

08/18/2021

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They literally give you a bag of ice here…..like they pulled it out of a freezer at 7/11…..with no ice bucket….like wtf???

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(855) 618-4697

45 E 33rd St, New York City, NY 10016-5336

Hilton Garden Inn New York/Midtown Park Ave

4.1

193 reviews

Trip advisor
hilton member
'm
park-avenue
train
cookie

06/22/2021

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The location is very good, off of Park Avenue in midtown.

10/11/2019

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N/A

09/18/2019

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The Hilton Garden Inn New York/Midtown Park Avenue was exceptional.

09/04/2019

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It's blocks away from the Empire State Building and Park Avenue.

08/01/2019

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Stayed at the HGI Midtown Park Avenue for a long weekend.

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No reviews

02/17/2020

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Also in the afternoon there were complimentary oatmeal cookies available.

10/30/2019

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There are nice touches like coffee and tea in the lobby in the mornings, and iced water and iced tea with cookies in the afternoon.

09/19/2019

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Nice hotel, great staff, comfortable and very clean room (but we had to turn off the air conditioning because of the noise) Pleasant touch of delicious cookies in the lobby upon arrival and freshly brewed coffee in the lobby the next morning.

08/20/2019

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The lobby offered enough space for us to enjoy a meal in the common area, with complimentary tea, coffee and cookies available.

07/27/2019

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Wifey also loved the cranberry oatmeal cookies in the lobby every afternoon,

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08/03/2021

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The rooms are small, There was debris from remodeling still in our room, and the AC was extremely loud it woke us up in the middle of the night multiple times.

06/27/2021

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Not fan of using room key to get into lobby/work elevator…no doubt put into place for covid.

06/19/2021

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The AC was out for well over 12 hours before it could be fixed.

12/17/2020

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Also, the central air/ heat vent was very loud for my peace and comfort.

02/20/2020

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On valentine day, New York was soooo freezing that we decided to just eat in the hotel restaurant.

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08/03/2021

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The rooms are small, There was debris from remodeling still in our room, and the AC was extremely loud it woke us up in the middle of the night multiple times.

07/28/2021

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Gym is hard to use because they have nearly no air in that small room.

07/20/2021

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Rooms are small

07/14/2021

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although small and the rooms are very compact: I banged leg or toe so many times- not even room for a trash can other than in the bathroom.

03/02/2020

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The room is small

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07/02/2021

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I really like coming here as a Hilton honors member and feeling welcomed and able to enjoy stay.

03/25/2021

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As a Hilton Diamond member, my expectations were quite high especially at a NY hotel.

03/20/2021

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I been a Diamond or Gold member, of the Hilton Hhonors program, since 1988 and stayed at most Hilton's in NYC.

05/02/2020

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Member of Hilton honors club and have always been happy.

10/30/2019

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Hilton Honors Diamond Member.

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05/04/2021

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The subway is just block so away for the 6 train.

12/27/2020

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Location-wise too, the hotel is in a fantastic place as the 6 train stop is 2 minutes away and there are a lot of food options nearby.

02/18/2020

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Prime location- close to many great restaurants, theaters, shopping centers, Time Square, Empire State Building, & train stations!

02/17/2020

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The 6 train subway station is right nearby too.

01/06/2020

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Location was great beside trains and subways and walking distance to lots of sites.

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(855) 618-4697

206 E 52nd St, New York City, NY 10022-6201

Hilton Garden Inn New York/Manhattan-Midtown East

3.9

124 reviews

Trip advisor
hilton member
'm
upper-east-side
kitchen in room

No reviews

08/25/2021

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The hotel rooms are small, maintenance is bad and so is cleanliness.

08/18/2021

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The room is on the small size, good AC, ok bed, ok pillows, below average comforter.

06/01/2021

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The room was small

04/11/2021

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rooms small

02/23/2020

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The rooms are small and the walls are paper thin.

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05/27/2019

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We will stay there again, especially since our daughter lives on the Upper East Side and it is a straight shot north.

06/19/2018

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Location is right in the middle of Upper East side and the subway is right around the corner.

04/18/2018

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Two excellent days on the upper east side at the Hilton garden inn.

01/24/2018

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Pretty close to our family who lives on the upper east side.

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07/02/2021

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I have been a Hilton Diamond member for over 10 years and have never had an experience like this.

03/01/2020

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We typically stay at a Hilton when we have a chance, being a Hilton Honors member.

02/21/2020

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Check in was smooth, and she was able to accommodate my request for a room upgrade through Hilton Honors Gold.

01/31/2020

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I am a Diamond Hilton Honors member so I have a definite preference for Hilton properties.

01/07/2020

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I'm a hilton honor member was that suppose to make a difference when I made my reservation or when I arrived?

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07/06/2021

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And one of the two elevators being out meant we resorted to going down nine floors of stairs a couple times rather than enduring the interminable wait.

07/24/2020

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Only small downside is wait for elevators at peak times.

01/20/2020

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Only two elevators,

12/29/2019

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N/A

12/20/2019

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Apperantly there is no service elevator.

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12/26/2019

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The "pantry" off the lobby is a nice amenity -- snacks, frozen dinners (there's a microwave in the room and a fridge) and even bottles of wine.

12/01/2019

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Comfy clean room, great beds, friendly staff who allowed us to check in early, GREAT shower, fine lighting, mini fridge in room, free internet, FAST delivery of extra Keurig pods on request.

11/03/2019

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Microwave and small refrigerator in room, which comes in handy.

08/04/2019

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Small microwave and fridge in room.

06/10/2019

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Pizzas and meals can be cooked in your room’s microwave.

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