They provided all the facilities that made me feel comfortable.

Staying in Four points by Sheraton in Vashi ,Navi Mumbai..The location of this hotel is really good.The services also really good.The house keeping staff and overall facilities is definitely worth praising..Suraj from House keeping has done really good job by keeping room well maintained during my stay and also always available for help. Thanks!😊

Facilities are world class from the restaurant, gym to the spa

I’ve been travelling for work and have been frequently using this hotel, the staff are brilliant and all the facilities are very clean and well maintained, lots of our colleagues use this hotel and everyone has always been very happy - especially Akshata and Rohan from the housekeeping team

The fitness centre, the good food and the friendly staff made the stay memorable.

The hotel is well equipped with world class infra and the rooms are spacious giving a perfect example of luxurious staycation.

I went to the Gym every single day and was greeted by the ever helpful and amazingly fit Leo Gonsalves and Alok Yadav who assisted me proactively during the workout.

Other amenities, such as the gym and pool, were a great place to be whenever you wanted to cool down.

I recommend my family and friends to stay here as it has good facilities and location

Support extended for Housekeeping by Suraj and Manisha Ankita at Front desk worth mentioning.Goid bar and restaurant with swimming pool gym.

My stay was superb, special thanks to Mr Nilesh from reservation,front office and house keeping staff.Breakfast was too good with variety of items.Hotel is close to Inorbit mall.Rooms are specious.Gym is also well equipped.

Excellent stay

Ranjit had been a great person

Excellent breakfast and gym facilities

Must visit at Navi Mumbai

Very near to Inorbit mall and comes with great parties

Good place to stay with family and excellent environment

Recommended for couples and official trip

Excellent house keeping facilities, special thanks for decorating the room on the occasion of my birthday.

Also has a good other activities such as the gym and the swimming pool.

The room facilities & amenities provided, were excellent,

Front Office: Special thanks to Santosh for handling a very tense moment and taking care of the volatile situation, and thanks to  Ankita, Karan, Satyam, and Vishal for always welcoming with a smile.

but it have been so impressed with the person named Shraddha who's working at front office.

I had went to this hotel and had best experience of hospitality by front office lady Shraddha and other Staff as Manisha.

Our stay in the month of May 2022  was managed by Payal Purviya, Senior Front Office Associate.

Mr. Joel Tribhuvan front office manager was very cordial from the time of booking and made our stay very comfortable.

The hotel is next to my office and I frequently visit it.

It was Amazing stay specially thanks to Manisha in front office as she is amazing in the hospitality.

It is surrounded by Malls and office complexes.

I'm staying in this hotel 
Getting good service
Specially Mr sushil making our stay confertable 
All the food are delicious
Front office staff taking good care of our lougage
I'm enjoying my stay . Good

I am staying here for the first time .very good service and great housekeeping team.thanks Shreya and Nishant Paswan.also front office staff was very goo And food was lovely as surely four points hotel Vashi Mumbai

Housekeeping staff was very good and nicely clean my room specially thanks for Nishant and Sahil thank you so much team also front office staff was very good and restaurant was also good i am surely come back in four point hotel..

Housekeeping staff was very good and nicely  clean my room specifically  thans for nishant and Shankar thank you so much  team also front office staff was very  good and food was lovely  I am surely  come back in four point hotel

Must visit,and all covid protocol are followed by staff and In a bar losts office brand are available.

Front office team was caring and stay was comfortable.

special thanks vishal, Nikhil Hk Executive who made my stay great
front office harjit is very helpful.

Stayed there for 14 days and super impressed with the service. Awesome food and hospitality by entire team specially Maroof Khan(Chef), Preeti (Director) and Ritesh (Front Office Mgr)

Extremely thankful to front office staff and specially Mr. Mahesh and team for giving my family a big surprise on arrival to my request for Suit.

Once again, we express a gigantic thanks to Fnb,sales and front office team for warm welcome.

Recently had to stay at Four Points Vashi due to office work.Would like to all the staff from doorman,housekeeping and especially dining staff for taking good care of my needs.special thanks to miss Sonal and Vibina from dining.Even in this tough times of corona their chef prepared  wonderful delicious meals which kept the guests happy and cheerful .

Whilst I understand mistakes happen, it is completely unacceptable to me that I have not received a refund for these charges despite reporting them 8 days ago.

this was something totally unacceptable.Though we understand that mistakes can happen,however this was something which was shocking coz it was related to privacy.

Being a platinum member of marriott i would recommend all not to book this hotel and don't even eat here by mistake.

I was insulted: since it was their mistake, the right thing would have been to honor the original price, and the original room quality, and to do so immediately, not after 10 minutes.

though later they accepted their mistake and changed it.

crocodile I am so like  it  and one day  my engagement ring was missing  in the  room is my  mistake  so I am inform to  Vinny  he was  working  on  my   front  room . .

Good breakfast and especially when I was leaving at 5.00 am in the morning they packed sandwiches, this was business trip will connect with sales for future reservation that will help my company team

From keeping surprise toys , coloring books for kids, keeping our rooms emasculate.

I booked my stay for one night and got upgraded to the suite room.

Service was also quite good and Nilesh helped us get the reservation done quickly with a good deal.

I have visited in month of June my overall stay was wonderful all team members are so friendly and supportive..special thanks to Mr. Nilesh from reservations for such a great deal.

I was traveling with my family and had booked 3 rooms, to my surprise all the 3 rooms was upgraded to a suite and we all had a wonderful time.

I was pleasantly surprised to see that a bookmark had been left by the hotel staff next to the book that I was reading.

Nowhere during the booking experience will you be told about this restriction and you don’t get what you had paid for.

Right from making a booking over the Mariott Bonvoy app to getting an upgrade on checking in, everything fell in line & I could feel positive vibes from the staff members (Payal at the reception desk).

Special thanks to Sushma Ma'am who helped us with the entire booking process and further coordination throughout the stay.

From the process of booking ,uptill our departure from the hotel, the entire arrangement was done in a very methodical and flawless manner.

Mr Ishwar was of a good help right from reservations to offering services.

Would recommend to all, especially the hospitality by all staffs right from booking, reception, check in, room service & checkout is remarkable.

Decided to book my stay for the Diwali week of 2021 at Sheraton and loved the room !!!

Prior reservation would b a must as it was full house yesterday and today as well .

I have a very good  experience since I book it, Sameer from reservation was very helpful, as I wanted early check-in which he assured that will be done.

To start with, booking procedure was flawless.

We were booked in a suite and our stay was very welcoming.

Rooms are clean, beds are very comfortable and conveniently located in Navi Mumbai for business trips.

Special thanks to housekeeping team Vishal and Suraj who make sure room is clean as per my requirement with proper hygiene and chef Miraj you are amazing as always

Keep up the good work and keep rocking!! !

Staff is very cordial, friendly, good service, rooms are clean.

Housekeeping was very good ,they made my stay comfortable and very ease.My stay was 3 day and 3 night , they kept the rooms very clean and properly maintained.

Rooms were kept clean by a wonderful employee named Vishal .

Great location, really pleasant and clean rooms,

Very good service by Ranjit in housekeeping.Four points by Sheraton Vashi is doing a good job in hospitality.The service is fast.Hotel rooms are clean and pretty.Enjoyed staying here.will surely recommend others too.

The room was clean, very comfortable, and the staff was amazing.

She ensured I get a clean room every time.

The best hotel to stay in the vicinity, clean and well-appointed rooms.

Thank you guys for making my room and stay clean and comfortable.

Mr.Shriraj (room service)
My room always clean by him.

The room cleanliness is upto mark and laundary service is good.

Four Points by Sheraton Navi Mumbai, Vashi

mistake

facility

reservation

front office

Only complaint was the Swimming Pool which was freezing cold in the mornings as well as in the evenings - some kind of heating would help.

The water was cold, the surrounding were not clean and the water had a lot of leaves on it.

All the food was cold and there was no place to sit.

although very cold even in January during our visit.

Suddenly you get sprayed with cold water from somewhere :-) Some labelling/instructions would help

A/c are very strong and keep room too cold during night even at high temp.

but I am not a smoker and I hate rooms that smell after cold smoke.

The room is spaceous and the aircon is cold.

It covers the entire shower and you need to stand under the cold water whilst waiting for water to heat up.

At the time of check out not provided proper invoice and refund is still pending even after 10 days.

I felt the materials used were old, if it is 4 star property and you are charging accordingly you should be much better.

Best part is they don't charge anything on booking, one need to pay at the hotel at checkin.

Faced issue with access card - was not working one time and needs to be replaced.

The restaurant staff certainly deserve improvement, most of the times they don't know what to do and they seem more busy at the billing computer or just talking to each other.

When I asked the front desk rep on duty to give me the card/number of the general manager, he refused and instead gave me the duty manager's card - which I knew was of no use since complaining to the duty manager about the hotel's negligence would have had absolutely no effect.

but could have been done better I think for the amount charged.

I forgot to carry my own plug to charge my laptop as it has US style pin.

But the responsiveness of the staff for a genuine problem of my colleague from USA who did not even land in India owing to his visa issue was extremely unprofessional and i was charged for all the four days

Hotel staff charged me twice for same expense and even after informing did not give me the correct bill.

Horrible service, unpleasant staff, no ownership by staff, no supervisor on floor, lunch got over during buffet lunch for guest and for 20mins guest were waiting for food, dine in was denied.. billing was done and then we left and they called later to say payment is pending.. horrible

I was charged nearly triple what I had agreed to pay, and despite working with the staff was unable to get this resolved.

I now have to deal with the corporate offices, and if they do not resolve this issue, I will have to deal with my credit card company.

There are some dishes which were not mentioned in the menu card

A second example of this gap was when we were later charged more than what Priya had confirmed, leading to wasting more time.

but staff always make it more than 1 day even u stay 1 hrs more they charge 1,1/2 day.

though i had booked my guest in a package which includes the dinner, my guest was charged dinner rates extra.

She had even told me to bring Club Carlson card so that I get discount on F&B which I found was true

I had serious complications with my business travel arrangements--dates, passport, visa and flights had to be arranged in four days.

I have been in this hotel at least 10 times so I can say that its really a cozy place.

The food, ambience, service were all top notch.

Dakshata and kiran all the best fou your bright future.

Ambiance are very nice, staff is very attentive and quick at their service.

Neat, clean & positive ambience of the venue made our event a grand success.

Was surprised to see a decent hotel in an industrial area.

thanks Dimpi our stay was good because  of u all staff very nice nd educated  I visit  here 2nd time bt both time got very well service ambience was good food was good nd special thanks to Dimpi nd we all RFYC team will miss Byeeeee see u soonnnnn

Its a great experience .the ambiance is very welcoming amazing food ,the best part was the service provided by Rama and siddhesh they both were excellent in there job.

I stay here 5 days this hotel this hotel ambience was good stay was good bt special thanks to dimpi because he treat very well to our team I will miss to dimpi nd want to stay here in future in this hotel

The hotel comes up with the right blend of physical hygiene , facilities and  courteous hospitable staff .

The ambiance around was so good and we had a great view in morning.

The place is very comfortable with soothing ambience and very efficient service.

We had a very comfortable and homely stay here.

Very welcoming staff and comfortable ambience.

The wedding ceremony was enjoyable with good decorations .

Food and decor was one of the best thing.

The staff at country inn by radisson  are all great!Specially I would like to thank to banquets staff they try hard to make us satisfy with our need .I am glad to say they achieved it .property location is very easy to connect .excellent service .

Location was also not near to market for going out for food.

Convinentely located hotel on the Mahape road.

Pool is conveniently located on back side of the hotel from where the view is great.

It was clean and was in a good location and the other staff were extremely helpful.

Nice ambience location is ok.
Only problem and bigger one too was the roti and naan was very hard.

Location  is very nice and can be seen from the main road itself.

The hotel is conveniently located  by the road side.

Hotel is located at an excellent location with lush green mountain view and the other with front area greenery and road view, although post covid service variety and food buffet has been marginalized

Amazing hotel, staffs are very professional, location where it is located is very convenient, food is very good, the people are very polite and service is the best, rooms are hygienic, overall awsome.

Hii recetly we checked out we stay 3-4 month in country  inn from sutherland group.The hotel is extremely comfortable with excellent service and strategic location.

View from room ossume 

Best review for hotel from www.tripadvisor.in
Great location, really pleasant and clean

Simple 
Hospitality is excellent.”
“Location was perfect.”
“Excellent rooms, superior service, ideal location and an no word must visit

An excellent location in our trip from Ahmedabd to Navi mumbai.

The hotel is well located and easy to reach.

Just before this stay, I stayed at a 5 star hotel at lower price and rooms there were clean and the stay was pleasant unlike here.

Anupam the housekeeping staff was very professional, the room was very clean

Room was very clean and bathroom as well.

Room was clean and service was very good.

Rooms are clean and very well maintained, staff is extremely courteous and welcoming.

Our 2 days function of haldi Sangeet and wedding on next day were really fun.The rooms were also clean.

Room was clean and good and all most all amenities were there.

We are not inform receptionist regarding room will be clean and ready for new guest .

The rooms are very clean and the staff are very polite and helpful spacially housekeeping staff are very polite and helpfull.

The rooms are clean,spacious and has all basic amenities.

Stay was excellent… Neat & clean rooms..

Please buy new linens and towels they are old, stained and smelly and have some room freshener.

At 11:30 pm midnight after coming back from a hectic day, i could smell my room AC was sucking very strong smoke all around and when I complaint to the front desk they simply sent the maintenance to spray perfume.

I had booked a non-smoking double room(single bed) when we arrived at 1:00 am in the night, they offered us a smoking room.

He assured me that it was a non-smoking room and that the smell was probably coming from the 9th floor.

Something that is good

*Near to IT parks like mind space

Something that went bad

*I had preferred "Non Smoking" room while reserving; But, the receptionist had allotted me a smoking room; It was quite suffocating and they changed the room on request; 

*Gym has only 3 equipment s; 2 of them are not in working condition; Couple of days, I had to wait until other person is done with using thread-mill.

Finally, on our insistence, we were allotted a non smoking room.

So if one is smoker then no problem with smoking room otherwise it will be difficult for him/her in that room.

non smoking/smoking rooms are stinking like anything even if you are not smoking.

cash payment  ..ridiculous place ..they have smoking rooms

It is not acceptable to force a non-smoker to stay in smoking room.

We had asked for a smoking room and the room did not have a balcony or even a window that could be opened.

My room was a little musty due to some mold.

Ltd., Irshalgad Fort, Khandala Point, Afghan Church, ShivaOm Massages, Blessed Sacrement Shrine, Rambagh Point, One Tree Hill Point, Paradise Fun Land, Juice Adventures, Neral-Matheran Toy Train, Chemical absorbents - Sorbene.com, Little Chowk Point, Amaze Vacations, Laura Resort & Waterpark, ND'S Film Studio, Sondai Fort, TMT Arts, Bhivpuri Waterfall and Bhatsa River Valley

I am surprised to see quality of room in 10000 per night ,No services were offered,every time I have to struggle to find the information.bathrooms were not upto the mark and basically i am not getting the room what is shown in website and not informed of any service like swimming room,GYM,Spa etc

Very courteous and friendly staff, seafood is the speciality, frequent upgrades to returning members, massage chairs and SPA are addictions.

Very good Hotel and Staff is very Supporting and reception desk Sudha is very soft spoken she is best and overall very and location is very good and  swimming pool and spa also very good and breakfast area positive area

It was near to place of my visit.It has good facility and well maintained swimming pool, spa, Gym.

Neat and clean rooms with good Spa and swimming pool.

During my massage the masseuse went out to discuss her evening outing with her friends, very unprofessional.

They have a swimming pool and spa; the gym is basic.

Received an online discount coupon for availing a couple spa therapy.

This hotel also has a spa + swimming pool.

Here Jim is available for workout and spa is also there.

Upgraded to a suite by the hotel pleasant surprise, had a massage chair( not sure if all rooms have these).

They have a well maintained swimming pool, spa and gym.

I can not comment on Spa, in my next visit I would probably use it & will give you the feedback folks!!! ;-)

Decent spa, small gym and an outdoor pool.

Country Inn & Suites by Radisson, Navi Mumbai

room smell

cold

creditcard

decor

location

Excellent food quality and appreciable restaurant service levels
Most of the times, single security person handles door, vehicle check, scanning and main gate - high stress and high chances of failure
Though I am eligible for Priority welcome and welcome drink (as per my points and IBIS website), i have not been offered any, yet during my previous trips
No mechanism with hotel to capture feedback, apart from this TripAdvisor, which i consider, poor
Toiletries are not consistently provided
Room maintenance issues remain unattended
Service level in general and house keeping leaves a lot to be desired

Very compact rooms and bathrooms are not clean.

connectivity good..in between sanpada & jui Nagar railway station..food is excellent..will get plenty of options in breakfast & dinner buffet..food service in room very limited option..
Cons: rooms r small & bathrooms r tiny..I guess thats how it is in Mumbai..but what I missed is basic amenities like water tap ..dey hav only hand shower..can't rinse ur clothes by urself as it will not get dried due to dearth of sunlight .

but not even providing Reasonable body wash, lotion, shampoo, just keeping mixed lotion for Body wash  & shampoo,.

One drawback i felt is the small space of bathroom.

Rooms are small particularly Bath Rooms .

Bathroom of usual Ibis standard, waterpressure a bit wobbly, sometimes water very cold or very hot.

the worst hotel,they have no bell boys,in room they only serve limited food items and serve them in plastic disposables,toilet is a cubicle,give feel of airline toilet,small,without any amenities,never ever go there if u want star hotel services.

On asking for shampoo, and waiting for 25 minutes ,i complained to the front desk.

but again is isolated from other amenities.

Rooms are small, bathroom also not unto the mark and  not maintained ,seepage on wall, room service service was slow.

The room is very small and toilet is just like we get in railway compartment (very small.

Ltd., Vardhman Fantasy, Banganga, Walkeshwar Temple, Rameshwar Shiv Mandir - Malabar Hill, Marve Beach, Hart Point, Afghan Church, ShivaOm Massages, Blessed Sacrement Shrine, Khandala Point, One Tree Hill Point, Rambagh Point, Sargam Waterpark, ISKCON Mira Road, Little Chowk Point, india cab deal, The Tern Travellers - Wild Adventure Safari, Rassaz Shopping Mall, Sashaa Spa and Salon, Neral-Matheran Toy Train, East Indian Museum, ND'S Film Studio, Uttan Beach, Gorai Beach, Titwala Ganesh Mandir, Sondai Fort, Titwala Ganesh Mandir, Bhivpuri Waterfall, Siddhivinayak Mahaganapati Temple, Paradise Fun Land, Juice Adventures, Laura Resort & Waterpark, Amaze Vacations and O2 Spa

Mr ashok kumar from security helped me with booking a cab and was helpful.

The very fact of continental breakfast was just so delicious to start the day off, the cab driver was on time with the hotel service.

Nice connectivity to local stations and easily accessible by cabs.

Location is nice with easy access to ola and Uber cabs, near to highway which makes easy to commute within city.

This hotel has great staff, great rooms and good food for the price.. i lost my phone and vinod helped me getting my phone back from my Ola cab.

Special mention must be made of Rajesh and Savita at the gate .. they stood amidst the drizzle to get the cab for me.

Met vinod from security team, I was waiting for my cab so while waiting just asked him about places to visit in mumbai, he explained everything to me what places to visit, how to reach there.

She was kind enough to offered her assistance to direct the cab driver to reach the exact location for picking me up.

.. the staffs were very welcoming and helpful and on time during housekeeping request arranging cabs.. special thanks to savita and vinod who helpful throughout my stay. .

but was well connected to other parts by cabs.

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