To make matters worse, payment for my food/drink charges whilst there has also been taken twice.

We had a horrible time with front desk during check-in, final billing and with car park security.

The card did not work at first attempt while using the lift and we had to go back to the reception.

but very disappointed with the rate charged as before coming discussion was made for a rate but due cant settlement huge amount on one transaction I had to settle payment weekly this lead me to extra payment that is I was supposed to pay RS 218,000 MONTHLY NOW I HAVE TO PAY ARROUND  RS 470,000 HOPE YOU WILL RECONSIDER THE RATE

So I informed the person on the front desk that if you provide a suite and also charge for it accordingly, the you need to do something better than what is happening.

It’s a category 2 Bonvoy property, The quality of rooms is not great compared to the tariff charged.

Luckily I got a cab from Über who charged me INR 800/- including tax.

Upon arrival I was asked to make full payment on my card for room charges which then required a second payment for extras upon check out.

Possibly the magnetic stripe on card needs to be of  better quality.

but few important suggestions:

There are only too elevators for guest for 14 stories hotel so sometime you will need to wait / common computer for guest in lobby has internet connection but it does not work properly / card system for room is not good and it does not work smoothly (imagine you reach 19 floor after lomg wait and card does not work).. 

Cafe area staff is not very attentive.

To their credit - we did order a lot of stuff and whatever was not delivered with the main order was given to us complimentary.

Debit and credit cards are both accepted modes of payment.

The room attendant should have clear instructions when they have to enter the room which has the card inside and it is clearly known from outside as occupied.

Once again you can avail these services by paying the regular charges, despite being a non-guest at their hotel.

Recently I booked this hotel for one of my guest who was coming from Taiwan for a 2-night stay, the booking was confirmed at a much higher rate for the property with credit card guarantee.

They provided all the facilities that made me feel comfortable.

Staying in Four points by Sheraton in Vashi ,Navi Mumbai..The location of this hotel is really good.The services also really good.The house keeping staff and overall facilities is definitely worth praising..Suraj from House keeping has done really good job by keeping room well maintained during my stay and also always available for help. Thanks!😊

Facilities are world class from the restaurant, gym to the spa

I’ve been travelling for work and have been frequently using this hotel, the staff are brilliant and all the facilities are very clean and well maintained, lots of our colleagues use this hotel and everyone has always been very happy - especially Akshata and Rohan from the housekeeping team

The fitness centre, the good food and the friendly staff made the stay memorable.

The hotel is well equipped with world class infra and the rooms are spacious giving a perfect example of luxurious staycation.

I went to the Gym every single day and was greeted by the ever helpful and amazingly fit Leo Gonsalves and Alok Yadav who assisted me proactively during the workout.

Other amenities, such as the gym and pool, were a great place to be whenever you wanted to cool down.

I recommend my family and friends to stay here as it has good facilities and location

Support extended for Housekeeping by Suraj and Manisha Ankita at Front desk worth mentioning.Goid bar and restaurant with swimming pool gym.

My stay was superb, special thanks to Mr Nilesh from reservation,front office and house keeping staff.Breakfast was too good with variety of items.Hotel is close to Inorbit mall.Rooms are specious.Gym is also well equipped.

Excellent stay

Ranjit had been a great person

Excellent breakfast and gym facilities

Must visit at Navi Mumbai

Very near to Inorbit mall and comes with great parties

Good place to stay with family and excellent environment

Recommended for couples and official trip

Excellent house keeping facilities, special thanks for decorating the room on the occasion of my birthday.

Also has a good other activities such as the gym and the swimming pool.

The room facilities & amenities provided, were excellent,

Front Office: Special thanks to Santosh for handling a very tense moment and taking care of the volatile situation, and thanks to  Ankita, Karan, Satyam, and Vishal for always welcoming with a smile.

but it have been so impressed with the person named Shraddha who's working at front office.

I had went to this hotel and had best experience of hospitality by front office lady Shraddha and other Staff as Manisha.

Our stay in the month of May 2022  was managed by Payal Purviya, Senior Front Office Associate.

Mr. Joel Tribhuvan front office manager was very cordial from the time of booking and made our stay very comfortable.

The hotel is next to my office and I frequently visit it.

It was Amazing stay specially thanks to Manisha in front office as she is amazing in the hospitality.

It is surrounded by Malls and office complexes.

I'm staying in this hotel 
Getting good service
Specially Mr sushil making our stay confertable 
All the food are delicious
Front office staff taking good care of our lougage
I'm enjoying my stay . Good

I am staying here for the first time .very good service and great housekeeping team.thanks Shreya and Nishant Paswan.also front office staff was very goo And food was lovely as surely four points hotel Vashi Mumbai

Housekeeping staff was very good and nicely clean my room specially thanks for Nishant and Sahil thank you so much team also front office staff was very good and restaurant was also good i am surely come back in four point hotel..

Housekeeping staff was very good and nicely  clean my room specifically  thans for nishant and Shankar thank you so much  team also front office staff was very  good and food was lovely  I am surely  come back in four point hotel

Must visit,and all covid protocol are followed by staff and In a bar losts office brand are available.

Front office team was caring and stay was comfortable.

special thanks vishal, Nikhil Hk Executive who made my stay great
front office harjit is very helpful.

Stayed there for 14 days and super impressed with the service. Awesome food and hospitality by entire team specially Maroof Khan(Chef), Preeti (Director) and Ritesh (Front Office Mgr)

Extremely thankful to front office staff and specially Mr. Mahesh and team for giving my family a big surprise on arrival to my request for Suit.

Once again, we express a gigantic thanks to Fnb,sales and front office team for warm welcome.

Recently had to stay at Four Points Vashi due to office work.Would like to all the staff from doorman,housekeeping and especially dining staff for taking good care of my needs.special thanks to miss Sonal and Vibina from dining.Even in this tough times of corona their chef prepared  wonderful delicious meals which kept the guests happy and cheerful .

Good breakfast and especially when I was leaving at 5.00 am in the morning they packed sandwiches, this was business trip will connect with sales for future reservation that will help my company team

From keeping surprise toys , coloring books for kids, keeping our rooms emasculate.

I booked my stay for one night and got upgraded to the suite room.

Service was also quite good and Nilesh helped us get the reservation done quickly with a good deal.

I have visited in month of June my overall stay was wonderful all team members are so friendly and supportive..special thanks to Mr. Nilesh from reservations for such a great deal.

I was traveling with my family and had booked 3 rooms, to my surprise all the 3 rooms was upgraded to a suite and we all had a wonderful time.

I was pleasantly surprised to see that a bookmark had been left by the hotel staff next to the book that I was reading.

Nowhere during the booking experience will you be told about this restriction and you don’t get what you had paid for.

Right from making a booking over the Mariott Bonvoy app to getting an upgrade on checking in, everything fell in line & I could feel positive vibes from the staff members (Payal at the reception desk).

Special thanks to Sushma Ma'am who helped us with the entire booking process and further coordination throughout the stay.

From the process of booking ,uptill our departure from the hotel, the entire arrangement was done in a very methodical and flawless manner.

Mr Ishwar was of a good help right from reservations to offering services.

Would recommend to all, especially the hospitality by all staffs right from booking, reception, check in, room service & checkout is remarkable.

Decided to book my stay for the Diwali week of 2021 at Sheraton and loved the room !!!

Prior reservation would b a must as it was full house yesterday and today as well .

I have a very good  experience since I book it, Sameer from reservation was very helpful, as I wanted early check-in which he assured that will be done.

To start with, booking procedure was flawless.

We were booked in a suite and our stay was very welcoming.

Rooms are clean, beds are very comfortable and conveniently located in Navi Mumbai for business trips.

Special thanks to housekeeping team Vishal and Suraj who make sure room is clean as per my requirement with proper hygiene and chef Miraj you are amazing as always

Keep up the good work and keep rocking!! !

Staff is very cordial, friendly, good service, rooms are clean.

Housekeeping was very good ,they made my stay comfortable and very ease.My stay was 3 day and 3 night , they kept the rooms very clean and properly maintained.

Rooms were kept clean by a wonderful employee named Vishal .

Great location, really pleasant and clean rooms,

Very good service by Ranjit in housekeeping.Four points by Sheraton Vashi is doing a good job in hospitality.The service is fast.Hotel rooms are clean and pretty.Enjoyed staying here.will surely recommend others too.

The room was clean, very comfortable, and the staff was amazing.

She ensured I get a clean room every time.

The best hotel to stay in the vicinity, clean and well-appointed rooms.

Thank you guys for making my room and stay clean and comfortable.

Mr.Shriraj (room service)
My room always clean by him.

The room cleanliness is upto mark and laundary service is good.

Very comfortable stay except for one change of room due to some smell.

The only change is that all rooms are non smoking which was a bit of an issue as earlier there were dedicated smoking rooms.

For our experience, the bath tub might have not been used for sometime I assume so the acrylic covering/skin of the material was peeling off at several places which eventually accumulated in the drainage causing the water to get clogged.

The post bath towels were damp and smelt of oil and the overall therapy area seemed dingy and unclean.

It often smells smoke because the guests don't care.

The ill trained staff ,change of chef means the service have gone down the drain.

Overall a horrible experience f

I booked a smoking room and they gave me non smoking room how their system is working even staff attitude also not good the staff, ambiance everything was bad i will never suggest anyone to stay here
Just waste of money and energy

but was assigned a room on a floor (20th) which I later found out was labeled as a "Smoking" floor.

The rooms have a very distinct smell that isn't the most pleasant.

but older and a faint smell of smoking in a non-smoking room.

And then allotted me into a damp stinky room.

Every room having stinking smell which turn you annoying.

However it is recommended that you plan your visit either on the morning or late evening to avoid the sun burn during the day.

The non-slip bath mat in the bathtub was full of mold and dirt, so I hesitated to step on it.

although there is a smell of mold on the corridor, in the room and when the AC starts.

The bathing soap smells like Rin Supreme.

Four Points by Sheraton Navi Mumbai, Vashi

smell

creditcard

facility

reservation

front office

Check in timing needs to be improved.. too much of unnecessary verification 

Breakfast menu needs a variety.. Quality was not that great especially Fruit juices and menu was set up with good numbers of unhealthy stuffs like Bhaji/ Pav bhaji/ Pakora..

Who eats this in the morning??

Starting from serving us the delicious lunch followed by special buffet and superb .

The dinner, lunch and breakfast was good.

Nutritious, delicious menu covering local Indian, Maharashtrian dishes + healthy international menu items. 4.

Best budget friendly hotel
All staff of hotel were well friendly
Rama and Deepak were too much polite staff
Breakfast was too healthy and tasty
Hotel is well maintained and hygienic
All staff was maintaining distance

The Spacious banquet hall..the decor was fabulous..great ambiance..& mostly tasty & delicious food.

Hotel is located at an excellent location with lush green mountain view and the other with front area greenery and road view, although post covid service variety and food buffet has been marginalized

We all had excellent time and food was beyond delicious.

Another amazing part of wedding was food…their food is very delicious.

Thanks to Bellboy (Mandhar) for helping so much, So decent helping guy
Breakfast and dinner was good
We had an amazing experience too.

Super clean,, great service,, delicious food.

I booked a table for dinner, enjoyed the dinner at Country inn & suites, Food was  scrumptious

Very cooperative and friendly staff ready to help you.Tasty and delicious food variety of options for dine in.

I have to say that the food was delicious, piping hot and above all the service was excellent.

The hotel is very easily accessible from highway so traveling isn't a hazard while staying ter.. in short one of the best hotels in Navi Mumbai..

“We had a fantastic stay at Country inn suites navi Mumbai .

One of the most convenient hotel in Navi mumbai.service was panctual, food and ambiance was very nice.too much food veriety and even all Covid protocols were followed.

I am now staying in this hotel, extented one more days stay for my work to be completed as I am new to Navi Mumbai.

I am really impressed and recommend everyone visiting Navi Mumbai to stay in this hotel.

Navi mumbai with my family  very good breakfast , great gesture of all staff and excellent service .

Stayed at the country inn suites Navi Mumbai since it’s a part of the radisson  group a reputed chain of hotels the hotel check in was very good the receptionist Neha I guess was very professional and hard working every staff member is very professional and caring

I would recommend this hotel to anyone looking to stay in Navi Mumbai area.

An excellent location in our trip from Ahmedabd to Navi mumbai.

Thanks to Country Inn Navi Mumbai for making the best arrangements for our wedding.

Had a great stay at Country inn Navi Mumbai, I was thinking about few more hotels in Navi Mumbai then after long discussion finalized country inn & suites by Radisson Navi Mumbai.

Been in Country Inn and Suites, Navi Mumbai for almost 2 weeks and plan to stay longer as part of a corporate deputation.

I had stayed in country inn suites in Navi mumbai.

Enjoy my stay in country inn and suites, navi mumbai..

I got to know through On of my friend about country inn  & suites by radisson navi mumbai .

All in all, the best place in Navi Mumbai to celebrate an important day with your family.

I would highly recommend planning your wedding functions at Country Inn suits by Radisson in Navi Mumbai.

The quality of mattresses was poor and hence so was quality of sleep.

Bathroom flush was not working .AC was not working properly.Room service was poor.

was not upto a standard and in working condition, the restaurant was poor, F&B section was poorly managed, housekeeping below standard.

The service and behavior of staff is very poor.

On another occasion the mutton dish was very average and the bone had splinters, a sign of mutton being of poor quality and being sourced from a bad

Very poor in service and hospitality industry compare to other hotels.

We needless to say had a very poor experience

but service in the restaurant is very poor.

But first, some things that can be improved:
1) Reservations showed poor job knowledge when it was insisted that I get my Canadian passport for ID proof, a copy of which they would forward to FRRO .

Room service was too slow and poor, Water leakage in Bath,  for small request too much time staff took to complete which was really so bad,  no proper kits and things were available in bathroom;  I have visited this hotel with my family and really experience was too bad

Courtesy of employees is very poor, cleaness of the room is very poor.

Very very poor service..,please avoid if you can.

Just before this stay, I stayed at a 5 star hotel at lower price and rooms there were clean and the stay was pleasant unlike here.

Anupam the housekeeping staff was very professional, the room was very clean

Room was very clean and bathroom as well.

Room was clean and service was very good.

Rooms are clean and very well maintained, staff is extremely courteous and welcoming.

Our 2 days function of haldi Sangeet and wedding on next day were really fun.The rooms were also clean.

Room was clean and good and all most all amenities were there.

We are not inform receptionist regarding room will be clean and ready for new guest .

The rooms are very clean and the staff are very polite and helpful spacially housekeeping staff are very polite and helpfull.

The rooms are clean,spacious and has all basic amenities.

Stay was excellent… Neat & clean rooms..

Refrigerator was stinking, no show shines, bathroom slippers, note pad(not even in the entire hotel).

The only thing I didn't like is the hallway rug which always felt damp and smelled moldy,

but it was smelling so I have to opt the twin room only

The only room of improvement was the gym facilities and towels smelled a bit odd.

believe me I had fumes going off my ears no kidding!so u cud think how it wud b for kids..the serving staff was courteous.

Please buy new linens and towels they are old, stained and smelly and have some room freshener.

At 11:30 pm midnight after coming back from a hectic day, i could smell my room AC was sucking very strong smoke all around and when I complaint to the front desk they simply sent the maintenance to spray perfume.

Now my experience, 
I was accommodated in room 806, was having a tiring day and wanted to get some good rest, above my room i.e room 906 there was a party going on and the people were loud and nasty.

I had booked a non-smoking double room(single bed) when we arrived at 1:00 am in the night, they offered us a smoking room.

but they didnt provide me with that room , later they argued that rooms are not available , Then later after argument provided me with an room which was stinky , bedsheets were stinky , bathroom was not clean .

However, the smell of cigarette smoke became more and more unbearable and I couldn't sleep the whole night.

Terrible smell in the room.Hotel  Location is qood.

Something that is good

*Near to IT parks like mind space

Something that went bad

*I had preferred "Non Smoking" room while reserving; But, the receptionist had allotted me a smoking room; It was quite suffocating and they changed the room on request; 

*Gym has only 3 equipment s; 2 of them are not in working condition; Couple of days, I had to wait until other person is done with using thread-mill.

Water spray stains on the bathroom floor, an airline stub from the previous guest stuck on the wall and the WC smelling like a public urinal.

Only thing to improve is to avoid smoking in corridors.

Finally, on our insistence, we were allotted a non smoking room.

but the quality of the room should be reviewed: Once you’re in the room, you can easily smell the humidity;  The walls is not 100% clean , dark stains on the white walls (near to the desk);  •	Why the room’s floor is not covered by a carpet?

There is a person Ashish who attended the housekeeping very gentle and clean
All the staff is very caring and i like their hospitality.

So had been to Country Inn for the 2nd time and these people are great at hospitality specially Sonal, Sudha and Paresh they will help you and sort your stay very smooth!

Had a good experience hosting our felicitation event at Country Inn.

A very heartful thank you to the staff & Ullas for the extended hospitality for our event & making it a huge success.

All in all, a very great experience 

Would specially like to thank Ullas sir for his immense support to make this a success.

Its a great experience .the ambiance is very welcoming amazing food ,the best part was the service provided by Rama and siddhesh they both were excellent in there job.

"it was overall a nice experience to conduct a family marriage ceremony at the banquet hall.

Right from the check in experience at the front desk , one would see the patient front office staff checking in with ease even when there is a rush and are well guided by the Duty Managers keeping a close tab at the RECEPTION desk.

Amazing arrangements and awesome food and hospitality is the best …..Ullas have been very helpful and best service very happy ….

Wonderful food, pleasant and comfortable stay in rooms and fantastic hospitality especially from staff members like Mr. Paresh.

“I love you” -Israel) and an overall great experience!

It's was a great experience the staff and receptionist where so helpful and special thanks to ullas for managing and helping everyone around.

All in all we have had satisfying experience since the past six months that we have been visiting .

Thank you very much for all the hospitality.

Special mention of Deepak and Rama for the wonderful hospitality.

We were really happy with the overall experience.

We receive Good Hospitality in venue everything was we’ll planned and execution was done properly, event management team take care every part of the event we will recommend to the other for the venue and management team.

Country Inn & Suites by Radisson

poor

mumbai

staying experience

breakfast restaurant

Food served was excellent with multiple options and with prompt service in restaurant.

Thanks to mr. Rupesh and chef vipul there excellent services and food and thanks to chef anuj and mr. Aashish.

The service was excellent - right from Laundry to room service and food service.

Shubham & shubhajit is very helpful and very good service in Daining and very polotlay thanks for good service food was very good and hotel restaurant are very clean.

Restaurant service and food was mouth watering.

Had a great time, enjoyed a lot with family, awesome food and service is prompt with happy faces all around.

Sep, 29, 2022

Sep, 23, 2022

Oct, 6, 2022

Sep, 12, 2022

Aug, 20, 2022

Jun, 23, 2022

Jul, 18, 2022

Jul, 18, 2022

Aug, 11, 2022

Mar, 19, 2022

Aug, 27, 2022

Aug, 22, 2022

Feb, 27, 2022

Sep, 4, 2021

Oct, 7, 2022

Sep, 29, 2022

Aug, 28, 2022

Aug, 5, 2022

Oct, 5, 2022

Oct, 4, 2022