however extractor fans outside our windows were noisy and all 4 rooms felt walls were paper thin as we could hear full conversations and doors opening and closing next door.

The offer was there to get it cooled down

but again heating it in a storm was a challenge.

Room was beside kitchen extractors so was noisy, woken up by it at about 6:30.

we had room 24 on the second floor and literally overlooked the fire escape and loading bay and had air con units making a noise all night long.

The downside was the Sunday when we returned at 23.50 to find the doors locked and after 15 mins of ringing the receptionist freezing conditions a “ night porter “ arrived .

but the day we were there they were just installing a new hot tub outside, so looks like they are addressing this.

But we’ve had to Ask more then once to close the window or stop the fan.

when I pointed out that the room we had been allocated was noisy (fans) and no view, and how disappointing this was as the visit was for her birthday, we were moved to a large, attractive sea-view room.

Eventually the manager gave us a fan heater for our room.

On the Sunday our refurbished room was really cold despite the radiator being on.

The heating was off so the room was cold took ages to heat up.

Furniture dated, shower and bath seals very dirty and flaking paint round the bath -the extractor fan in the bathroom had dirt and fluff hanging from it.

however in the end we decided to go for the brasserie menu anyway as my partner is not a big fish fan and doesn't branch far away from a good old burger and chips!

With open windows due to no air conditioning, the dust on the furniture was so thick you could play tic-tac-toe on it.

Issues started when trying to get confirmation of reservation (took 3 attempts); room very hot as could not open window due to air conditioning fans just outside on a roof where workmen cut wood for renovations; breakfast buffet was disappointing with generally a surly service; room not serviced each day; no small hand soap in bathroom; one of the reception staff was really friendly and gave good recommendations for evening meals in Nairn restaurants.

but cold and it was very windy weather which meant one of the windows rattled!

We like to sleep when it is cold and even when we turned off the radiators, we could not get the room cold.

We checked in and were giving a room with a noisy air conditioning system outside (at the back of hotel) room 6.

Mould round the bathroom window and a defective heated towel rail added to the sense of neglect.

The Coast Spa is definitely a hidden gem and we can't recommend it enough 🥰

We had a lovely stay here as did our dog… a wonderful location with the glorious coastline and beach literally on your doorstep….

I had booked lunch for a family group of five of us for the most delicious meal in beautiful surroundings overlooking the sea shore of the Moray Firth.

Nairn beach is such a special place to me so coming to the Golf view is a really special treat.

Pool, jacuzzi and you may also walk along the shore.

Great surroundings in the beautifully renovated spa Coast, such a relaxed atmosphere.

Great views of the beach and close access to some great golf courses (Nairn, Castle Stuart),

The view, from the restaurant, is fantastic and we even had a drink at the outdoor tables overlooking the beach.

We both had lovely treatments they had spaces after our booking so we added on extra treatments my Full Body Massage was amazing with Sonata she is very good at her job 😍 included in the voucher price was afternoon Tea which was excellent in the lovely Conservatory overlooking the Beach .

The location of the hotel is easy to find and is very close to the beach which provides a nice walk after dinner.

After breakfast we went for a lovely walk along the prom by the beach before coming back to pack.

The outdoor hot tub whilst watching the sea crash onto the beach is delightful.

20 minutes walk along sea front o harbour .

The kids were able to run out on to the grass and down to the beach while the adults chatted.

The hotel is on the beach, which was great, we were lucky to catch a beautiful sun set.

Plenty of walks along beachfront and in Nairn.

Moments walk from the beach & it is stunning.

Nairn is gorgeous too, lots of lovely walks and an amazing beach.

The location is fabulous and you can walk through the gardens straight onto the beach.

Starters:I  had duck which I was suprized  that it was cold ( didn't say on the menu) and my husband's soup tasted burnt.

My friends missing sauce arrived cold which then had to be sent back.

The following morning we went for breakfast and we got taken to the sme seats and same graveyard room, only one menu again, we ordered and when our food came mine was cold, I had Eggs Royle, I know the salmon is going to be cold

There was so much choice & you could choose to have hot & cold food which was all served to your table due to covid.

You cannot relax in a spa which is cold, if it’s cold in summer would not like to be there in winter.

It was very windy at the table ( door was open and fan on) and as it was so hot in our room, we all felt cold.

breakfast appalling, cold plates cold food under cooked eggs over cooked eggs.

but had to wait for ages and then delivered on cold plates.

The spa is in dire need of an upgrade, dirty, cold and ill equipped!

The main course was served and most of the portions were cold.

Breakfast - Impression cold for many as served on cold plates.

Cold tap fell off in my hand and when in the shower, the shower head and hose came apart with the hose flying about all over the place!!

but were told that they could now only offer cold sandwiches, not the food on the menu.

Dingy room, stained carpet, cold en-suite and tepid showers.

the staff were friendly, inviting and super welcoming towards us.

The stay was faultless from beginning to end and the staff were so friendly and professional and all went the extra mile.

The staff were all very efficient, friendly and welcoming.

The service was attentive and friendly and I am looking forward to my next visit to this lovely Scottish hotel that has had nearly a million pounds spent on it during its recent refurbishment.

For another £200 I could have done a weeks cruise with friendly and good service instead we spent a night here and was treated like second class citizens.

We were greeted by friendly staff and ordered our food.

The staff are all very friendly and accommodating.

The staff are very friendly and accommodating with great suggestions.

From being simple and easy to make the arrangements  for 9 guests in 5 rooms, to comfortable spacious accommodation, served by efficient and friendly staff, the Golf View Hotel was the perfect location.

The staff here are very friendly and we never felt rushed and could relax and the menu was lovely.

Sally on the front desk and Peter were very helpful and friendly.

All in all, the staff did all they could in the conditions, they were friendly and helpful.

We had an absolutely wonderful time, thanks in part to the beautiful location, excellent hotel facilities and superb service from the friendly staff.

The staff were really friendly and welcoming.

All of the staff were very friendly and nothing was too much trouble.

Pleasant enough hotel in beautiful location.

Lovely hotel, splendid location w/an amazing bath tub!

Hotel in a lovely location and area surrounding was so nice.

To the owners this could be an amazing hotel in the perfect location

Overall a good stay in a great location, the staff are key to this hotel, everyone we encountered was cheery, helpful and professional and keen to deliver good service, the management should be very proud of their team,

Its very easy to find and in a lovely location overlooking the sea, and when we arrived we were treated to an amazing sunset.

Excellent location on the sea front and 5 minutes walk from championship golf course .

Arriving at the golf view, the hotel and location were fabulous.

The hotel benefits from a prime location.

The staff were excellent, food superb, location and weather brilliant!

To summarise: no cut sandwiches (as you would normally expect), one oversweet small Brioche bun (no choice of brown or white bread) with reformed ham and a bit of pickle, a dried up fishy smelling tart (inedible), some kind of dried up (black round the edges) meat/sausage roll thing, a dry and crumbling scone - obviously not fresh and not home baked, two soggy Macarons with the consistency of chewing gum, a mean slice of something that looked similar to battenburg

I spent our week with the smell of wet dog coming from the carpet and soft furnishings next to the bed, the first night I felt quite sick with it.

I ordered a prawn cocktail with crayfish which was not thawed , and my husband's artesian bread was stale.

The filter in the drain needs looked at more often.

The female changing area, showers and toilet areas are filthy.

The changing area was filthy, food and other used female products (tampon) on the ground.

but changing facilities are just grotty and gym was filthy.

but again, dated with wicker seating, well used plastic chairs around the pool, drain covers around the poolside that were dirty and cracked, and the windows looked like they'd not been wiped for about a year.

The spa, which we have visited before, has a warm pool, quite small and not overly smelling of chlorine with a Jacuzzi at the edge.

Got to the room and there were chocolates that tasted like mildew and no wine.

There were holes in the sheets too, and on flipping over the pillows the following morning one was filthy!

The elevator is not properly working, the rooms are smelly and the floors are dirty.

There were two doors opening from the Conservatory out onto a patio area where people were smoking, and the smoke was billowing through these doors and into the room - definitely NOT a good area to allocate for smoking!

The bathroom was filthy and required a good scrub.

however, the cleanliness in general again left a lot to be desired again, especially the carpets which were disgusting.

But there was nothing they could do to improve the terrible quality of the food we ate, the filthiness of the hotel, the smell in the room and the general feeling of a hospital ward provided by the room and hotel.

but one morning the porridge was inedible as it tasted as if it had been burned.

Breakfast service poor, waiter smelt of cigarettes and was lazy.

but got out pretty quickly because it was dirty and smelled funny.

We experienced the spa and the staff were very professional and well trained.

However, it was an interesting start… as a former hotel owner I always like to book direct as it saves the hotel the OTA fees.

Linzi the Spa receptionist  is very professional, and an asset to her team and the facilities were very clean.

I was given a spa day as a thankyou gift..

Staff was very helpful before and during our stay.

Lots of American tourists arrived and asked for information on the whiskeys and the staff hadn’t a clue .

Had to rearrange stay due to chickenpox and staff were very accommodating- grateful for that.

The staff were all so helpful and I wish I could name them all in here.

All staff were lovely and went out there way to make our stay enjoyable.

The food was excellent and I must also say the staff made us feel at home.

The gentlemen on the reception desk provided a great welcome and subsequently phoned my room to check everything was correct.

Lovely helpful staff and comfortable room.

The views over the Moray Firth are beautiful.

Lovely pool, steam rooms, jacuzzis inside and out, with incredible views, and the thermal experience was so relaxing too.

I wandered around all day in a lovely robe and had much lunch overlooking the garden and the Moray Firth.

The dinning room is now in the lovely conservatory which gives marvelous view over the sea across to the Black Isle.

Room with sea view was great, enough space, bath in excellent condition, very nice bed and matress.

Lovely Victorian hotel overlooking the sea (golf course is at the side).

We had a beautiful suite overlooking the Moray Firth.

A beautiful hotel in a stunning setting - only wish we could have stayed longer, would love to return.

Hotel is well situated and has lovely views.

We are both in our 80’s and really 3njoyed relaxing in the lovely lounge with windows looking onto the sea.

Later I enjoyed the heated pool, like a huge warm bath, and the outdoor jacuzzi admiring the views over the moray firth.

Great views poor food and beverage service.

The hotel also set in beautiful surroundings with fantastic views.

The views from the dinning room are amazing, over looking the sea and the food was very enjoyable.

Very clean, stunning views of the Moray Firth and lovely staff.

Golf View Hotel & Spa

smell

cold

view

beach

location

Our group booked with them months ago and a number of our party were put in the annex where the rooms were cold, moldy, and dark.

The shower was either too hot or too cold so could not be used.

Our favourite was the Raspberry meringue cream in a glass, oh yum 😋 I only took one point off because the coffee was rather cold

Slightly disappointing was the poor shower, a cold trickle.

We stayed in the Macmillan Suite, no fridge, (essential if you stay more than 1 night for cold drinks/fresh milk), lack of shelves in a big cupboard (only 1 out of 5 possible shelves), lack of coat hangers, bedside tables in which the top draws do not open and a bed that creaks at the slightest movement.

Our twin room was on the first floor, South wing: sheets hardly fitted the beds; our room was not cleaned on either day; hot tap needed repair; shower hot water did not mix correctly with cold; no fridge; breakfast was deeply average; one inner courtyard has rubbish veiled with a net curtain; breakfast staff were helpful

Our suggestion would be not to let this room during the winter months as it did feel cold and damp.

Public areas of extremely cold and small heater inserted didn’t improve chilled experience.

After a very comfortable nights sleep a hearty breakfast with both a cold buffet and a full Scottish cooked breakfast we were set up for the day.

The choice of cold dishes is adequate, and the hot selection looks like it is cook-to-order

You could not take a shower due to lack of cold water!

Breakfast average (cold toast as delivered immediately and then eggs later)

but two of our table mates ordered salmon and it came COLD, along with cold vegetables.

The food was 'okay' maybe I was expecting a lot more from it as the place was so highly recommended, I had to ask for my dessert to be replaced as it was cold.

butter for the toast, which was cold by the time it arrived.

but feel a bit let down, do not be fooled by the photographs, the decor was from the 80s, furniture was tatty, and squeaked when we moved about sheets on bed were torn, carpet was ripped the wallpaper at the window was coming away, to the television didnt even have freeview it had five channels comon when did televisions have 5 channels,  what had we been transported to, to top it all off there was no hot water cold shower!!!!!

When I entered the room it was cold so I switched up the radiator which was not working (it was snowing outside).

Left my bacon, cold beans, tomatoe, mushroom and potato scone - what a waste.

It is a bit of a faff to access the courtyard rooms with the door code

but we are still waiting on the kitchen telling us why the ingredients were changed - in a 4 star hotel 
Zero attention to detail  - in a 4 star hotel 
Shower doors hanging off -  - in a 4 star hotel 
Bird poo all over car upon leaving as the car park (if you can call it that) is in the middle of very large trees  - in a 4 star hotel
Can’t pay by card in bar - because they haven’t a machine!

but, dust everywhere in room, no fridge, dirty glasses in bar, stains on bed, stains on the doors, light switches filthy so not a bit bothered by Covid now obviously and we are glad to only be staying 1 night, doubt very much if we will bother going for breakfast.

but reception staff were poor on engagement; poor sound insulation; you could hear creaking floorboards from guests next door or upstairs.

We had holidayed in Nairn three times when our children were young and could never have afforded to have walked in the doors of the Newton in those days.

But when 8 am arrived, no-one opened up and we all had to wait another 7 minutes before a very grumpy manager failed to stop people from coming in after the bus driver just pushed the door open.

As the doors did not fold back, this meant that the TV could only be viewed from the room chairs and not while lying in bed.

It's worth noting that the doors to these rooms don't automatically lock and you need to physically lock them when you leave.

One thing we noticed was that the carpet was very threadbare as was the next door room,pointed out by its occupants.

All modern hotels supply 2 keys, partners, couples do not do everything together 24/7 and any new Yale is supplied with 2 keys, and how costly is it to get a 3rd key cut and leave handyman with his key, as obviously he had or some had been trying to get into this room before given that the door looked as it it had been jimmied earlier to get it open.

The bathroom door did not close as it did not fit properly and there were a series of raw-plugs poking out of the bathroom wall where the tiles had been drilled for now removed wall furniture.

The keys were old fashioned and it was difficult to open/lock your door.

It was a tight squeeze around the doors to the bed nearest the door.

Only downside was tv in a cabinet and doors had to be open to watch so a bit distracting.

Take a walk next door to see the Highland cows and then walk on to the wide beach which we were told no one goes to

Breakfast is served in the restaurant which cannot accomodate everyone at once so I made a point of early doors so there was no waiting around.

Slight gripe is that housekeeping set up shop outside our two rooms on both mornings, which meant noise and mess right at the door until the entire floor was finished.

Scruffy furniture, tatty door and old TV which did not work properly.

Walk in the front door and you are standing in a large, dark, empty space.

As soon as we walked through the door a member of staff was walking towards us not even a hello.

Lovely food, friendly staff and good service.

With the exception of the first person we met everyone has been kind, personable, and above all friendly.

We checked in at 2 and were greeted by a friendly reception staff.

Staff were friendly and breakfast, (we had the full Scottish) was delicious, set us up for the day.

Dinner and breakfast were delicious with ample choices and the staff were all efficient and friendly.

First impression of hotel was friendly, warm and inviting.

Very clean ,warm ,friendly .The rooms were lovely .

Friendly staff, our room was big and had all the creature comforts.

Staff were very friendly and the hotel was nicely decorated.

The staff at the hotel that we encountered were without exception polite and friendly, none more so than receptionists Genevieve and Nicola who were always on hand with suggestions and advice about local attractions such as Fort George and Cawdor Castle both of which we visited and thoroughly enjoyed.

but the Hotel is let down by basics that are not maintained.Leaking shower,bad paintwork,doors not closing properly etc.None of these are big jobs but are not getting done.Such a pity as the staff are very friendly and helpful and the basic setting is lovely.

Very friendly and attentive  welcome from the minute we stepped into the hotel from the young Reception lady with the full fringe I'm sorry I forgot to ask your name

All I can say is an an amazing stay, from the minute we got there the warm and friendly welcome we received,  to the fantastic room, top off by the brilliant staff all genuine and happy to help, thank you all for our wonderful stay, I would recommend to everyone, absolutely brilliant from stat to finish

The staff where really friendly and helpful.

Covid regulations were being adhered to very strictly on other areas, this was obviously an oversight, which their Head Housekeeper should have picked up on. The ladies on reception were very welcoming and friendly, the lady who organised and served breakfast (on her own!)

Thoroughly enjoyed a 3 night stay here in room 210 a large superior room the hotel was quiet and tastefully furnished the staff are very friendly it was like staying in a large manor house.

Staff are helpful and friendly, the food in Chaplins restaurant is very good, and breakfast was good too - helped by the 2 wonderfully helpful women serving each day.

Hotel is set in lovely grounds and friendly Highland cow neighbours.

Uninterested and rude staff (if you can actually find any staff that is) - in a 4 star hotel 
Broken lifts - in a 4 star hotel 
Broken doors and cupboards - in a 4 star hotel 
Handles coming off in hand - in a 4 star hotel 
Vases of plastic glittery flowers glued to tables - in a 4 star hotel 
Filthy windows bird excrement all over (not fresh either) - in a 4 star hotel 
Filthy beds - in a 4 star hotel 
Dirty cutlery - in a 4 star hotel 
No water glasses with water jug - in a 4 star hotel
No wine glasses with wine - in a 4 star hotel 
Dirty glassware  - in a 4 star hotel 
Filthy light switches  - in a 4 star hotel 
Filthy remote controls  - in a 4 star hotel 
Awful food 1 starter wasnt even what was described on menu, someone went to ask

However, upon entering the main lobby we were unsure if the hotel was even open - there were few lights on, large empty function rooms, no other guests, and no staff to greet us for nearly 10 minutes.

but not spectacular and we did feel we’d stayed chatting too long as lights around us were switched off, one by one.

Lighting fixtures were in need of repair and additional lighting is required for dark guest rooms Located near a beach and a golf course.

A shaver socket that only worked when the light is on and a heated towel rail that you could burn yourself on and no glass for your toothbrushes.

but are a bit dated/in need of upgrading and attention to detail was a bit lacking - one bedside lamp had no bulb in so I took the bulb from the desk lamp but the next day that lamp was still missing a bulb as it hadn't been checked and on the second day the cleaner had left her damp cleaning cloth draped over the tv!

An inexpensive hotel that is still not worth the low cost.Inadequate lighting in rooms and hallways; dining service very disappointing [ran out of featured items on the menu; speed of service glacially slow]; bar ran out of items listed on menu; ; staff uninterested in making guests' experience acceptable.

The lighting is not in keeping with the style and the room can feel depressing at times.

but there was a bulb out in one of the downlighters in the bathroom.

The lighting was very poor, 2 bedside table lamps and one lamp on the dressing table, no ceiling lights which I found odd.

Lounge could do with more comfortable lighting rather than downlighting.

The hair dryer was sticky and dirty from some one else's use which was pretty disgusting and  a bed side lamp that didn't work.

Because there appeared to be a lack of light near the chairs area, we called and another lamp was quickly delivered to the room.

Bedside lamp not working reported next morning working when came back.

I banged my head while bending to put the bedside light on.

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