The invoice I received at check-out specified the incorrect check-in date.

You need a special card and register, otherwise it is difficult to go back.

For booking they need both incoming and outgoing boarding cards.

All in all when you are charged exorbitant prices the basics should be taken care of!

Poor wifi, and charges for local calls which is ridiculous.

My American TD bank card worked- I had backup cards incase because it didn’t work the second time I used it to buy food.

Be careful with these guys, took cash and promised to issue a cheque the next day Under any pretext delayed the issuance, in the end had to run to the flight without waiting for the invoice, Scammers in the law.

Cannot cancel the booking as we will be charged for the stay.

but they charge more for rooms that’s all

They issued me with a card to allow exit/entrance from the terminal to the city & back.

I would not recommend this place, overcharges and does not provide the service as needed.

I was shocked by their inability to process my invoice despite three attempts.

After half an hour watching this manic activity, it occurred to me that none of it was undertaken on my behalf, and I had to go through the procedure of requesting a gate card again, repeating all the administrative and personal information that is required to receive one in this admin-heavy environment.

How they charging people unjustified only for location advantage.

However, they charged me more than the the price quoted by booking.com and the worse part is that they also charged my credit card.

The Tv doesn’t work, they’ll spring new charges on you at check out, and it is very noisy.

I checked in at 2.16am on 28th Nov 23, had to call reception twice between approx.

Have to continuously call 3 to 4 times for them to pick up the call.

Very poor WiFi internet network and no mobile signal in rooms.

Also throughout my booking i struggled to get in touch with them as they don't pick their phone.

1) While booking no one from the hotel pickup phone calls or respond to WhatsApp messages.

but this time I plan on not losing my phone :)

but till now they have not responded or call me back no any proper reply.

but after 10 calls n follow up, u guys didnt turned back on that.

He immediately started to make phone calls to understand how to reach the people who can actually source and retrieve my passport.

The Internet requires better connectivity, especially for basic calls.

I had to disconnect the tea kettle to charge my phone.

Restaurant menu was not available in the room.Had to call again n again to the reception, asking for the food menu.

Extremly loud phone that woke us up after two hours of sleep.

After nearly 30 minutes of us calling the hotel, getting no one, that finally a hotel employee showed up.

although I was on the phone with Ratnesh Kumar, I was stuck with the circumstances.

In late November, I had contacted them as not heard back on anything (multiple phone calls and emails), to be finally advised by a staff that these rooms were based only on availability.

If you call reception from room nobody answers.

but the cells 'guests' are placed in are so piled on top of one another, that noise from other residents is a real problem, and the rooms do not seem insulated to take care of this: I could hear my upstairs neighbour turning in bed!

Very clean and quite room,   tasty coffee and nice breakfast.

The room was clean and service person was very kind.

You can sleep in a cool and clean room with all comfort you need in a quite environment.

Good clean rooms and quick to the airport.

Room was clean and everything was available on time.

Anand is a great service staff member L, he’s very efficient in keeping the rooms clean and comfortable for guests.

The stay was very good with clean rooms a complimentary 15 mins spa for foot reflexology.

Although a small hotel, rooms are clean and well maintained.

My visit with Niranta was lovely and the staff was very helpful and friendly the rooms were clean KALINO is a lovely girl helped us through the room and answered our questions and made sure all our requests were met.

Clean room, decent breakfast and even free 15 minutes foot reflexology.

great service especially by the receptionist and by housekeeper Anand , clean room and proximity to terminal is the best, safe and secure close to uber and very convinient for early morning flight, good choice for travelers

Really great place, easy to access, very helpful staff and clean rooms.

Mumbai international transit Hotel
Room Number 314
Room was also well cleaned, and was really good in taste and Mr kumar escorted me to restaurant in the morning.

Stay was good rooms were clean .Manasi at the reception was very fluent and helped US in translation as we were not familiar with the language ,Ratnesh helped US to show the the airport and also helped US with the food courts .Sameep welcomed US with a wide smile.staff was very good we would like to see them again when we come back to this hotel

The room was clean, comfortable, and well-appointed with all the amenities I needed for a relaxing stay.

Niranta Airport Transit Hotel & Lounge

phone

creditcard

Free High Speed Internet (WiFi)

Bar / lounge

Business Center with Internet Access

Rooms were very clean and classy & staff were so kind.

The room was immaculate, and every detail was taken care of with precision.

The rooms are clean, spacious and modern.

Room was clean and food was amazing in large portion sizes.

5 out of 5 the house keeping team was fantastic the way the clean the room and towel art everyday they made for us was so amazing  , Nilesh, noor baig, and Israel on 5th floor room 561 was fantastic they made and cleaned the room as if it's their own room superb people asset to marriot chain of hotels they are amazing polite nice human beings allways ready to help

Got upgraded as a gold elite BONVOY member
The room was clean & big.

Nice and comfortable stay, with clean room and overall well maintained hotel.

Starting with the room, Ransingh made the cutest towel arts in addition to impeccable room cleaning service.

amazing food and buffet, beatiful view and very friendly staff, especially rutuja and shubham
Will visit again when gotten chance, clean rooms and amazing facilities, Breakfast buffet was very nice, so was the executive lounge

Rooms are very clean and mantained very well
The hotel is very well managed in every aspect.

The food is delicious, the rooms are clean and comfortable, and the spa is the best!

Cleaning staff giving best service, very clean rooms.

There is good supervision on the cleanliness of the room.

Pros:
-Amazing property with all imaginable amenities readily available
-Check-in and check-out was super smooth
-Many dine-in options
-Right on the beach
-Amazing location
-Very helpful and efficient staff both at the reception as well as the restaurants (Dushyant helped us check-in and he was extremely efficient, friendly and helpful)
-Spacious clean room and bathroom

Cons:
-Can't think of any

Highly recommended and will stay here again whenever I come back to Mumbai.

The hospitality in this hotel has been nothing short of “Service Excellence” The rooms are clean and super comfortable.

Our room was very clean, comfortable, and spacious.

The curtains needed fixing as they did not close and there was an awful stale smell in the room.

but the exhausting features were inadequate to completely remove the smoking smell, even after some time of smoking. 2.

Room originally given smoking room having all previous trips stayed in non smoking was surprised.

We had to request two diffusers to remove the smoke smell.

The key problem I have is really with the front staff whose attitude stinks.

Hallways upstairs were dark and smelled weird (I had traveled for a week in Delhi beforehand, no issues with smelly hotels there)
No toiletries.

First time room cleanup - the sheets were not changed, and were soiled.

Rooms do not have a nice climate (a bit smelly) and a refurbishment is urgently needed.

but by utter surprise a non smoking room turned out to be a smoking room, have highlighted the concern to the manager who promised to use humidifier to clear the smell but smell didn't go,  being a non smoker i was not able to sleep properly because of smell, not to mention, mine was last minute booking and i paid really high premium for a ocean view room.

Wash basin drain complaint attended , foul smell in WC area not attended.

Unfortunately pools are still closed and exterior renovations are happening which may have caused some foul smell during the visit.

It began during the time of check in itself:

- no membership rewards explained/given
- pathetic room (far from elevator, smoking area) despite my clear preference
- super long waiting times at the breakfast area
- totally mis-coordinated service; had to call 5-6 times and wait for over 45 mins to get a food parcel delivery

as a regular business traveler, this is the last thing one wants.

Smoking zone is only at the main gate making it inconvenient.

everything was on time and last minute adjustments were made without a sweat.

JW Marriott Mumbai Juhu

smell

Free parking

Free internet

Pool

There was drilling work on going entire afternoon , that was disturbing my kids sleep .

Rooms werent silent and adjoining room was so noisy.

There were also buckets filled  with grapes and we could engage in  stomping the same if we so wished after wearing disposable foot covering which was being provided.

Very loud banging and talking came from above inside the room each day of my stay, seemed like construction or repairs perhaps starting at 7:30AM.

2) they gave me a room where i can hear maintenance hammering noise .

but the traffic in Bandra is a nightmare.

She had a constant smile on her face, welcomed us properly, guided us about the hotel on her own (we need not ask her), asked us to relax and have tea.

Not a very central location, and traffic makes trips to interesting places in the center or south somewhat cumbersome.

I want to specifically call out Dadibal so was on duty for our floor both nights we were there to take care of all our little requirements with a constant smile on his face.

We were introduced to a lady who upon hearing our issue explained that "usually we don't allow kids there

Terrible sleep disturbance 

4) Breakfast was poorly handled.

Not good experience with respect to room and food both , room served was tasteless and lot of noise in the room on my floor , during check out my bills were not given to me stating it’s with some agent and some bills with restaurants , no clue why they did that

although there was renovation work carried near our room, we were not disturbed or bothered even for a second.

Harsh instantly responded to our queries and came to the room personally to observe the disturbance and try and rectify it.

So basically, no day light and construction sounds. Great.

Rooms were clean and amenities were modern, I really appreciated the hospitality provided by all members of the Taj staff.

The room was also kept neat and tidy and she was there for any little matter.

Stunning views, lovely room and impeccable service at the Club lounge.

Sacklin from housekeeping I must give thanks to him for his service nd really mie stay was great going on the room was very clean nd tidy all request on time really happy with taj service and such a nice staff sacklin always going on Beon for taking care of me thank u very much sacklin superb service

Santosh and the 22nd floor housekeeping team - our rooms were spotless, thank you.

The room was clean and beautiful as i wanted and the staff was also good specially Renuka she was very sweet to us and looked over all the things to make us comfortable with our stay and I’ll definitely visit again with my family and friends

I will thanks to all the staff they greets very nicely with smiling face and the entire of Hotels was ver excllents and the Room was very neat and clean the incharge of housekeeping boy was very excllents and Hardworking the name was rajanbhindae

The food is delicious and excellent, the rooms are always clean, the service is at a very high level!

Every time I ask for specific dietary requirements, they out of the way to make it for me
Very clean room, great room service and staff are always willing to help

The beds were comfortable and rooms very clean .

Special thanks to Dadibal who always kept my room tidy and he always checked on me to see if I needed anything to make my room comfortable.

He made sure our rooms were kept all neat and clean and tidy.

Dadibal, housekeeping in Taj lands End, 

Is A Very hospitable person made a Very good team was Really amazing… Keeps The Room very clean and Tidy… Liked his Commitment towards Cleanliness And Asking Personally about All the needs That Is required to make me comfortable in the Room.

He makes the room impeccable and is courteous.

Jan, 1, 2024

Dec, 31, 2023

Jan, 3, 2024

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Dec, 19, 2023

Dec, 10, 2023