Guddoo Kumar provided a great, friendly service with our seven bags from the hotel to the airport parking.

Stay was fantastic, guddoo kumar was very helpful, room is comfortable, breakfast was good, I would recommend anyone to stay here if looking for a place, Mumbai international airport hotel gave us great service

You can leave the airport hotel to visit Mumbai by signing out with police at the exit.

Very nice girl give us a good welcome in this hotel in the airports.

One of the best hotel at airport and belive me i got the best hospitality i was wondering to give a high amount as hotels lounge on international airports are costly
But my every penny is utlized 
Food was also have a nice taste

I have great time spending in Mumbai intl airport hotel Niranta !

This hotel in airport is very convenient for passengers who are having connecting flight.

Nice to be welcome by Ghanshyam the hotel  is within the airport minutes away from the Chenin friendly personal hotel is within the terminal two at entrance 3at level 4breaackfast from from take away if you is breach fast time

The hotel is within the airport, minutes away from the checkin.

Hotel is very beautifully designed in the Airport 
I think one of the best hotel I have ever seen in Mumbai 
Shashank was the great help for me 
To guide the passengers 
I have ever seen person like shashank who take care if the passengers for their help 
Will be back soon

The food was also very enjoyable so overall a 10/10 for a hotel in an airport.

My room no124 I am staying at short period hotel is ok and good hotel is within airport terminal

Very convenient location of the hotel within the airport .

When leaving the hotel outside the airport, you must get a card from the lobby to prove that you are staying at the hotel.

Amazing airport hotel with top notch amenities.

Very good service
Guddoo kumar is very good service 
Helping too much,niranta international airport 
Hotel is very good
And easy acess to airport
Those who are late contection filight this is a very g

This is one of the nicest airport hotels I've stayed in. Quiet.

The hotel itself was very comfortable and so convenient for its location within the terminal

Rooms are very good and the location is very convenient for overnight stay.

Location is very convenient, inside terminal 2, 5 min walk from luggage hall.

Hotel was very conveniently located at terminal 2 and perfect for both short and overnight stays.

Ideal location in the airport, ideal if you have a long transfer.

It’s very conveniently located at the T2 terminal.

Conveniently located within T2 Dep terminal.

Convenient location to airport and personal care taken.

Niranta transit hotel is conveniently located inside the teminal at Mumbai airport.

A very convenient location for a long layover in Mumbai and would stay here again next time I have a long layover in Mumbai.

Service by Ghanshyam Pal was highly appealing, hotel room was also clean and comfortable, very convenient location just below baggage belt.

I am in first time in nirqntq transit hotel.Very good property and convenient location .Specially inside the airport.I got very good room and clean .Thank u so much Mr saju Joy for all help and assistance.

Very good hotel conveniently located within International Airport.

Location is very convenient as you have easy access to airport

Alsi very convenient location in terminal 2 I would like to say thanks to Mr suryadev.

Also very convenient location in terminal 2.

The hotel is conveniently located and is ideal for the stay with  family and kids.

All service is good, Surya  is very kind and helpful the rooms were very comfortable, the ambience was very delightful, the service was exceptional, the location is very convenient if you have a transit stay.

The invoice I received at check-out specified the incorrect check-in date.

You need a special card and register, otherwise it is difficult to go back.

For booking they need both incoming and outgoing boarding cards.

All in all when you are charged exorbitant prices the basics should be taken care of!

Poor wifi, and charges for local calls which is ridiculous.

My American TD bank card worked- I had backup cards incase because it didn’t work the second time I used it to buy food.

Be careful with these guys, took cash and promised to issue a cheque the next day Under any pretext delayed the issuance, in the end had to run to the flight without waiting for the invoice, Scammers in the law.

Cannot cancel the booking as we will be charged for the stay.

but they charge more for rooms that’s all

They issued me with a card to allow exit/entrance from the terminal to the city & back.

I would not recommend this place, overcharges and does not provide the service as needed.

I was shocked by their inability to process my invoice despite three attempts.

After half an hour watching this manic activity, it occurred to me that none of it was undertaken on my behalf, and I had to go through the procedure of requesting a gate card again, repeating all the administrative and personal information that is required to receive one in this admin-heavy environment.

How they charging people unjustified only for location advantage.

However, they charged me more than the the price quoted by booking.com and the worse part is that they also charged my credit card.

The Tv doesn’t work, they’ll spring new charges on you at check out, and it is very noisy.

Stay was very comfortable and got a foot massage done complimentary.

Somshree and mukhti were great during the feet massage therapy 

The hotel room was nice and comfy with all the facilities given.

We enjoyed the food at the restaurant, and even got a foot reflexology appointment at the spa which was SO RELAXING ❤️.

The stay was very good with clean rooms a complimentary 15 mins spa for foot reflexology.

Complimentary foot massage after travel was better relax.

Excellent service by all including chef Harsh and Amir who looked after us at breakfast - rooms are nice & clean and we were given a complimentary foot massage on arrival - the staff are all pleasant

but after I met Deeprani and she upgraded me because I was so tired, I had a wonderful dinner and foot massage, and everyone here was sooo nice!

Ms.Seema in the spa was great, had a great foot massage which was complementary.Guddoo Kumar, was really helpful.

U guus offered complimantary foot reflexology

don’t forget to use the free massage coupon for a 15 minute foot massage

I just went to a complementary foot spa
And  Miss.

The service was amazing of O2 spa
n miss Shaik Nargis who called my sister for a complementary foot spa my sister was very happy with service that is given by the therapist and nargis has also assisted regarding my way back reservation for spa as well as for room reservation.

Will indeed recommend him to help.my room no 221
Spa wonderful foot massage.

I found the perk of free foot therapy very thoughtful.

I had a good comfortable stay at Niranta hotel Staffs are very much helpful food is good a bit high in price took complimentary foot massage 
Reception staff Aamir helped me to the way for my flight 
Thanks.

I took advantage of the complimentary foot massage at 2.30am after a long tiring flight, which was a delight.

Good rooms , offered complementary foot relaxation massage .

I went back refreshed after good food and a good foot massage!

The complimentary foot massage was nice too.

Included in the rate was a 15 min foot massage for both of us – another very considerate service for travellers.

I checked in at 2.16am on 28th Nov 23, had to call reception twice between approx.

Have to continuously call 3 to 4 times for them to pick up the call.

Very poor WiFi internet network and no mobile signal in rooms.

Also throughout my booking i struggled to get in touch with them as they don't pick their phone.

1) While booking no one from the hotel pickup phone calls or respond to WhatsApp messages.

but this time I plan on not losing my phone :)

but till now they have not responded or call me back no any proper reply.

but after 10 calls n follow up, u guys didnt turned back on that.

He immediately started to make phone calls to understand how to reach the people who can actually source and retrieve my passport.

The Internet requires better connectivity, especially for basic calls.

I had to disconnect the tea kettle to charge my phone.

Restaurant menu was not available in the room.Had to call again n again to the reception, asking for the food menu.

Extremly loud phone that woke us up after two hours of sleep.

After nearly 30 minutes of us calling the hotel, getting no one, that finally a hotel employee showed up.

although I was on the phone with Ratnesh Kumar, I was stuck with the circumstances.

In late November, I had contacted them as not heard back on anything (multiple phone calls and emails), to be finally advised by a staff that these rooms were based only on availability.

If you call reception from room nobody answers.

but the cells 'guests' are placed in are so piled on top of one another, that noise from other residents is a real problem, and the rooms do not seem insulated to take care of this: I could hear my upstairs neighbour turning in bed!

Very clean and quite room,   tasty coffee and nice breakfast.

The room was clean and service person was very kind.

You can sleep in a cool and clean room with all comfort you need in a quite environment.

Good clean rooms and quick to the airport.

Room was clean and everything was available on time.

Anand is a great service staff member L, he’s very efficient in keeping the rooms clean and comfortable for guests.

Although a small hotel, rooms are clean and well maintained.

My visit with Niranta was lovely and the staff was very helpful and friendly the rooms were clean KALINO is a lovely girl helped us through the room and answered our questions and made sure all our requests were met.

Clean room, decent breakfast and even free 15 minutes foot reflexology.

great service especially by the receptionist and by housekeeper Anand , clean room and proximity to terminal is the best, safe and secure close to uber and very convinient for early morning flight, good choice for travelers

Really great place, easy to access, very helpful staff and clean rooms.

Mumbai international transit Hotel
Room Number 314
Room was also well cleaned, and was really good in taste and Mr kumar escorted me to restaurant in the morning.

Stay was good rooms were clean .Manasi at the reception was very fluent and helped US in translation as we were not familiar with the language ,Ratnesh helped US to show the the airport and also helped US with the food courts .Sameep welcomed US with a wide smile.staff was very good we would like to see them again when we come back to this hotel

The room was clean, comfortable, and well-appointed with all the amenities I needed for a relaxing stay.

Niranta Airport Transit Hotel & Lounge

phone

creditcard

foot

airport hotel

convenient location

Thank you Nancy and Abhinav for that extra bit of care displayed by you.

Breakfast is very delicious and staff take proper care and give proper attention.

Overall experience was excellent and Mohit along with Ashish took care right through our dinner from start to finish.

Special thanks to Harsh, Aniston and Vaidehi who took good care of me while I was having dinner.

As an ex-employee I had always heard and taught that Trident does take care of everything including small things relating to guests as well.

Food is good ,ambience is pleasent and the staff especially Swaraj ,anali, ayung,mayur have been really warm and taken very good care of us at the lounge .

All Covid procedures were well taken care off.

I would specially like to point out services of Swaraj and Ayung who took care of us and ensured we have a great time.

The hotel staff provides their utmost care for each and everything.

A special mention of Karthik at breakfast who took care of our every need.

Food was awesome and yummy  and the person attending us shubhangar was really good he took utmost care of us.

I had a wonderful stay.I loved the hotel and the housekeeping in the hotel.Sangeet Das the housekeeping incharge is extremely professional and a lovely human being.He took care of me and my family extremely well.He is a real star in the hotel.Kudos to him for his services.

A huge thank you to Swaraj in the club house for taking special care of us, and making us delicious drinks all night long, we’ll definitely be back!

Subhankar has been exceptional and outstanding in taking  care of us.

The breakfast service, especially Arvind the supervisor & Lalit (the bartender during the cocktail hour doubling up as service in the morning) was superb and took great care of us.

She took care of all my requirements , she is sweet and really helpful .

All amenities are available in the hotel and special care was take to follow covid guidelines.

We were assisted there by Krutika who was very helpful and took care of all our needs.

Lucky and Sharayu took great care of us, making sure we had everything we needed.

The club lounge here is one of the best lounge in mumbai.

They knew what they were doing and the club lounge was especially nice.

Ritika and Chef Romit are excellent in the Club lounge.

Excellent food and great team at the Club Lounge.

The team of Swaraj, Prakash, Arvind, Lucky, Lalit (his brother Pavan at Trident Nariman Point Club Lounge looked after me an evening before.

Thank you Swaraj and Lalit from club lounge to have it a great moment for us

Thanks to Ayung, Lalit and Lucky for excellent service at the club lounge and making it a memorable evening!

I had  come to Trident for a staycation on the 14th of December 2021 and after I did my check in and went to their  Club Lounge which is on the 9th floor 
There is a chef named Mr Lalit Rawat and he made his beautiful signature Coffee with chocolate Mary and it was really tasty He was polite 
Thank u so much Mr Rawat
Great job

Trident Club lounge is best in mumbai.If someone is in mumbai,one should visit in Trident for the best hospitality.Great taste.Staff is experienced and have great communication skills .Some of the staff members names are Swaraj,Lucky,akansha,lait

Extremely courteous staff ( Swaraj & Lalit) who were super helpful They bumped us to a suite and the hospitality at the Club Lounge and the quality of the room was next level.the hospitality was really great

It was  a great  experience  to stay here , in Trident  enjoyed the  club lounge  and was really moved by the hospitality of the staff  and the team  in the hotel.

Special mention to Lucky, Swaraj and Akansha at the club lounge for their service and making our stay memorable.

This review is specifically for the Club Lounge - an amazing place to unwind, relax and enjoy some good time eating delicious finger food and great cocktails.

Sipping the most amazing and creative signature cocktails at the Club Lounge.

This is our 4th week here.Everyday we look forward to the club lounge hours for refreshing time.

While our overall stay has had great service, I wanted to specially mention Lalit at the Club Lounge.

Breakfast at club lounge was a wonderful experience for me and my dad.

Akanksha , Swaraj , Dashmi , Arvind from
The club lounge made us comfortable with their service and gave best options of cocktails!

Excellent club lounge service of bartender dashmi made very good cocktails for us Lalit was great and the club team we love to visit again the food was delicious .

We have amazing experience for club lounge.

I have tried calling them for over a month and get the run around.

B'day, cake and balloons - all over a phone call.

They checked it multiple times, responded to our multiple calls patiently.

You have to atleast call 10 times before someone answers.

but the BREAKFAST menu is not appropriate, I  am staying here for 15 days, I think the chef doesn't know how to design the menu (every day same breakfast from one reason), and as well there is no courtesy in front office department(Staff), I called 3times but there is no response and no one picked the call.

They forgot to bring me 1 lunch, 1 breakfast   and 1 day at 2 30 pm I had to call to get my lunch.

At my arrival, I updated my address, phone number and email.

They appeared to have developed an attitude of going beyond the call of the service.

There was a slight blip at the start when we checked in and they tried to overcharge us and we had to show them evidence on our phones of the agreed rate,

Over a period of about 4 hours, my calls were either cut or rudely placed on hold and then cut.

baggage & reception calls are never picked up!?

I had a very noisy neighbour for the first two nights and had no sleep, I reported this to Manager and they offered me the opportunity to change rooms, which I accept that’s all they can do in the circumstances,  The problem with business lounge  continues people are continually using  there phones and shouting, there was one individual who was particularly and 8 members of staff were looking at him and saying how loud he was

In today's world of mobile phones, USB charging points are almost universal and not finding them in a hotel like Trident was a disappointment,
2.

After booking via MMT, to be honest I wasn't expecting a follow-up call from the hotel.

I went to work, the Trident people closed the booking with my wife on the phone.

butler on call and I asked them about the cocktail and they said the time is over for those and they can't be provided and they have not got any special request from the reception.

With all my worries and constant phone calls to Viraj, he never lost his cool, listened to each and every problem of mine and was ready with a solution already.

Yesterday someone was holding a business meeting very loudly with 4non residents of hotel, also people are constantly making very loud phone calls in lounge.

but they made it all express service and no extra fee!

You have to pay for it though. 7000 INR per night minimum (not sure where the 3500-4000 INR quoted by TripAdvisor comes from!)

however when I checked out I had paid with my usa credit card and then requested to change it to my brothers Indian credit card.

Why lie to the guest when you do provide it simply they would have asked us to pay if that was the case.

They pay attention, never keep you waiting and very swiftly help you with anything you may need.

Everything went smoothly so that I didn't have to pay attention to who was serving to my guests.

When we checked in we were told that the lounge will open from morning to night then we paid 4000 for three nights plus tax

Third party deals or charges instead of being similar or maybe higher always seem to be lower then their own website - due to this difference they are actively encouraging third party websites  than their own

The only disappointment with the hotel was, it is too expensive and they are offering only breakfast as complimentary and they do not offer any of either lunch or dinner as complementary.

When I arrived in to the airport and finally in my flight I realized my wireless expensive headphones are missing which I kept it in my backpack in my hotel room at all time.

However, I found the corporate rates a bit pricey for the average leisure traveller.

- Expensive food and drinks: How come a four-star hotel charges such an expensive price on food and beverages?

As a result, I, had a problem with my pick up & was unable to get the room I, had paid for.

but expensive, even for Western standards.

The hotel is centrally located,  rooms are clean and has a good view of the swimming pool.

It is modern, clean and the rooms are bright.

The housekeeping staff in Trident Bandra Kurla is excellent and they maintain the room so clean.

For sure one of my favorite hotels I've ever stayed :)
Special thanks to Ms.Jayeeta, for always keeping my room clean and hygienic

Extremely clean rooms and easily one of the best hotels in Bombay

The room is really neat and all the amenities provided were well thought.

Special thanks to the housekeeping department led by Mr Abhishek Maithani for keeping our room so clean.

The room was clean and had a great view of BKC.

Clean rooms, good amenities and personal touch in every interaction.

Sangeet Das from housekeeping is a star.He is an asset of your hotel.Extremely well behaved and soft spoken.He helped our elderly mother with all necessary services and even ordered food for her.God bless him.Lovely services and extremely clean room.

The room was very clean and breakfast was also good.

I have enjoyed my stay, the room was spotless and comfortable.

The room was clean, very comfortable and the staff was amazing.

Rooms were clean and sanitised well, special thanks to Noor from house keeping.

Rooms were clean and sanitised by Mr. NOOR from house keeping and was promt with service.

but I really miss my all stays with you at BKC my most favourite room 825 also the Samiksha from Front Office Ameya & Shreya From Housekeeping were the best I miss you people in Nariman point the Shreya and Ameya was totally responsible persons for my room to keep it neat and clean also hygienic at all the time hope you people are doing good.

The breakfast is top quality
The room was very clean and had a fully functional office desk set up

Went for a quick breakfast with friends as in hurry to catch flight, requested the service staff for a very quick service of eggs and pancakes special thanks to a trainee named yusuf who showed excellent Hospitality skills by serving us our breakfast along with taking quick coffee orders 
his professional attitude shows when he asked with a smile "Is there anything else would be required.?"

Apart from great hospitality, this hotel has a breathtaking location.

Overall it's an extensive wonderful experience.

What an amazing experience, service and surprise I got from both of them when I came back from work- 

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