The free breakfast is a full spead of favorites.

Food: Better than average free breakfast, plenty of choices, firm eggs, good pastries.

The complimentary breakfast had a wonderful assortment of things to eat.

Great older hotel, bar and restaurant is excellent as is the free breakfast. Prices for dinner are up (

Specifically, the complimentary breakfast that was made all the better by the attentive and wait staff led by Jodi who made sure your every need was met.

Great service, great complimentary breakfast options, pet friendly, super clean and comfortable.

The free breakfast is among the best of the chain hotels, with lots of selection and a french roast that is far better than coffee at these places.

Had a great free breakfast and a nice restaurant in hotel.

The included breakfast is above average with options that include malted waffles, biscuits and gravy, scrambled eggs and bacon, tortillas, salsa and sour cream.

They had a great supply of complimentary breakfast and will rate the breakfast with 5 stars.

I also know that the free breakfast is top of the line as far as continental breakfast goes.

Very friendly staff, clean rooms, free internet, and complimentary breakfast.

The location was fantastic to both U of Idaho and Washington State, with plenty of amenities at the hotel like the pool, complimentary breakfast, etc.

The value of free breakfast and rewards makes BW an exceptional value.

Good breakfast included - even decent during covid.

He did not interrupt us and let us ride peace until we asked him for some info and he gave excellent suggestions for local sightseeing, area history, food and was just plain friendly.

Everything was clean, breakfast was so good and the staff was very friendly.

They were attentive, friendly, and eager to make our dining experience as enjoyable as possible.

The people of Moscow are very welcoming and friendly.

Helpful, friendly staff who do all they can to please their guests.

Really friendly and Great customer service- we want to return again- has a Great indoor pool and Hot tub and sauna they just put in a new heater while we was there so it was temporarily closed,

The rooms were clean, the staff was friendly.

We found the staff here very helpful and friendly!

Everyone was friendly and the hotel is very clean.

From the person who set up the reservations to the staff during our stay, everyone was friendly and helpful.

The workers from the front desk to the kitchen and restaurant were friendly and helpful.

The staff members at this hotel are friendly and ultra “accommodating.” My group appreciated help with our luggage to and from our room.

The staff was incredibly accommodating and friendly.

Only positive was that the staff was friendly.

Breakfast staff was super friendly and efficient.

They are a safe, pet friendly hotel with clean rooms, friendly and helpful staff, clean pool & jacuzzi, and they are located with easy access to shopping and dining.

Property well maintained, pool/hot tub/exercise room.

I should mention we enjoyed a nice soak in the large indoor hot tub while others were swimming in the huge indoor pool.

Right across the street from the U of I campus with a pool & hot tub, free amazing breakfast and a wonderful staff.

Our stay was really nice- the kids loved the pool and hot tub, the breakfast was full of variety, and the beds were comfortable!

I know when I stay here that the pool and hot tub are gonna entertain me and my daughter.

The pool and hot tub are great and there's even a 1 foot kiddie pool.

The pool was heated and the hot tub was amazing.

Awesome pool area with nice hot tub and sauna.

pool  and hot tub were nice,  overall an excellent stay.

Great service.The pool, and hot tub, were clean and in good working condition.

The pool and hot tub were so nice and beautiful.

Indoor pool and hot tub, and a nice area outdoors in the middle.

), the sunken hot tub, the sauna, and our living area in the room as needed.

Early in our experiences our kids enjoyed the very generous pool and hot tub while us parents sat around in a very spacious visitor area.

Hotel is clean, pool and hot tub area are spacious, large vehicle parking available, Winco Foods and Buffalo Wild Wings right across the street within easy walking distance.Food in the bar was good, they give you a ticket for a free drink when you check in.Bar staff was busy,

Overall the stay exceeded our expectations by a significant margin and we will not hesitate to stay as one of our children will begin attending ISU.

We could lounge and have a drink outside while the kids swam.

We stayed here during a college visit and will likely stay again once my son starts attending in 2024.

Ours opened right onto the indoor pool which was fantastic with teens.

I have stayed at this hotel many times-I love it, it is convenient, nice restaurant, pool (although we didn't use this time-used the Moscow Pool as it has more fun things for the kids and not too expensive for the day-plus food there).

We traveled up with our full size Goldendoodle and met our two sons and their families.

We stayed April 7-10, 2022 for an enjoyable spring break with our daughter and grandson.

We were here for our daughter’s graduation.

This is always my hotel of choice when visiting my daughter in college.

We stayed while there were several kids events,

It looked like a favorite of all kids in there.

The college kids working there are wonderful,

They even gave the kids beach balls for the pool.

It was such a great place for children and adults to stay.

It comes complete with a dorm room vibe of brick wall, exposed wires, what looks like a peeping Tom computer board square box mounted in a corner wall, and an absolutely filthy floor and carpet.

Luckily a woman walked out and my mom asked her if that was cat pee and she said no it was the dairy, Our room and the inside of the building smelled fime.

We stayed in a room that overlooked into the pool room which made our room reek of chlorine and was so loud we had to avoid staying in our room because it was so loud all the time.

lumpy horrendous mattress and extremely filthy ingrained dirt carpet did not expect at supposedly a  highly rated hotel.

Indeed, driving up, I’m thinking, “I bet this place smells like old people too.”

Driving up, walking up, doors part.

The shower tiles are dirty and the drains are corroded  with hard water.

but obviously it would smell a little like chlorine!

however, our room this time was a "Suite" and although it was large, the carpet badly needed to be replaced, the furniture was a little funky and it smelled old.

That I guess also applied to the fact that mold was starting to grow around the bathtub.

My only complaint was that our room had a very strong chlorine smell because it had a door that led directly into the indoor pool.

There was kind of a musty odor in the room.

Because we were on the second floor next to the indoor pool, there was a musty smell filling our room.

Fortunately we were able to transfer to another room on the opposite side of the building away from the stench and noise.

but the new replacements smelled just as bad.

The carpet in the room is absolutely disgusting.

however the carpet in our room was old and had threads showing at the edges, plus I thought the bathroom smelled a little bit like urine, even though everything "looked" clean.

but she was soft spoken smelled like bad b.o and cigerattes

Hotel shuttle from and to airport is helpful.

The front desk and housekeeping staff are exceptional.

The gas line to the town was damaged and caused quite a few obstacles for the staff,

Great service at front desk and at breakfast.

Very clean rooms and cookies at front desk!

Front Desk: cheerful, professional and personal.

There were multiple staff working the front desk as many others were arriving at the same time.

Cosette Roberts was incredibly helpful to our team last week.

All the staff were very welcoming,  they made sure we had everything we needed, the entire hotel was  Immaculate our rooms were immaculent!!!!

Things we love:

Quiet Rooms
Comfortable Beds
Friendly Staff
FANTASTIC breakfast

Things we would Change:

The hotel has gone to every three days they will clean your room.

It is evident as a guest their staff is relaxed and happy.

I Highly recommended this Best Wester, beautiful hotel, with awesome staff, amazing location, fabulous food.

Difficult to keep room comfortable with the wall base heater.

The brick walls really keep the noise down.

The wall air conditioners are a pain - too cold, too noisy.

The structure is a unique textured concrete throughout and the walls between room are very structural as well, leading to virtually zero noise transfer.

This was the quietest hotel room I think I have ever stayed in, due to the quality of the walls.

With the brick walls, it is also quieter than many motels we've stayed at.

Something about those weird concrete walls just completely deadens any noises.

Walls are very thin, can hear people laughing and the TV all night.

The only downside was the texture and colors of the interior walls felt pretty industrial or at least institional.

Solid walls and floors keep noise levels at a minimum.

though there was a loud fan in the bathroom wall that ran constantly -- with no switch to turn it off.

The room was a little tight - not a lot of room between the beds or walls.

However, there was some kind of blue soap or shampoo streaking the walls when we checked in.

Three buses of high school students were in the hotel at the same time as I was, yet I couldn't hear them through those walls.

Walls are a bit thin and let sound through a bit more than most hotels.

We turned on the wall unit to start the heat  noticing it was totally turned off.

though the walls of our room looked like cement bricks).

Best Western Plus University Inn

smell

wall

free breakfast

hot-tub

kid friendly

AC was on full blast when we walk in, floor was filthy and covered in stains (turned my socks black within a few mins), floor had debris throughout the room, clearly had not been vacuumed.

Only wish they had a bathroom fan, room steamed up during showers and you could see walk damage due to the moisture.

Not a fan of the hotel gym nor pool towels.

Our only issues were the bathroom fan not working and the tub drain being a bit dirty and not fully closing.

The air conditioner settings didn't seem to change no matter what the settings were.

but a bit humid and was hard to breath with all the chemicals and humidity.

6AM beeps from the waffle makers, kids running, doors opening and closing all day and night with 1" gaps at bottom of doors, curtains coming down, heater not working, horrible stay, way too expensive, rip off, if I could, I would want  half my money back.

No exhaust fan in the bathroom left things a bit foggy.

but no closet and the air conditioner was kind of loud.

The only disappointment was that there was not an exhaust fan in the bathroom.

I didn't like the radiator type heat/air conditioning unit it was noisy.

First room door lock was defective and had to move after unpacked.

Fan was a little loud and you only have the choice of on or off.

When my husband and I walked into our room the a/c and heater was apart and laying on the floor.

Our room had a really noisy air conditioner, not sure if they all do.

When I got up to the room after checking in the air conditioner wasn't working.

However, the bathroom sink didn't drain, there was no ice machine on the second floor, and the air conditioner loudly clicked on and off about every 90 seconds all night long no matter what we did.

It might be helpful if there were some sort of buffer for sound besides turning on the air conditioning.

We were mostly able to alleviate this problem by turning on the AC unit on its "fan only" setting to get ourselves some white noise.

The bed was very comfortable with plenty of pillows and blankets.

The beds were comfortable and we all slept well (rooms were quiet).

Bed very comfortable, bathroom clean and the room was a good size (regular king size room).

The beds are comfortable, the staff is friendly, and it's a nice quiet location.

Rooms are clean and comfortable beds as any hotel.

Friendly service, well-kept up, comfortable bed, pool, workout room, cookies!

The room was clean and beds were very comfortable.

Tall shower heads, comfy beds, and quiet location.

Rooms are very spacious, beds were comfy, and the black-out curtains worked great.

The beds are the most comfortable hotel beds we have every slept on.

I have always found the staff to be very outgoing, personable, and accommodating, as they always go out of their way to make you feel very welcome here.The rooms are well appointed and the beds are very comfortable.

Swimming pool, Hot Cookies, and the ladies that work there, were just Awesome.

Fresh baked cookies in the afternoon and 24-hour coffee.

When we got in from dinner, there was a plate of warm cookies at the reception area and they were very good.

I do enjoy the fresh baked cookies that come out, sometimes I wish they were out sooner,

Love the option of their little 'convenience store' right on site.👍
Warm cookies in the evening and hot breakfast, can't go wrong!

We checked in and were informed that there would be fresh baked cookies at 7pm.

Breakfast was good, and the warm, fresh cookies in the evening were a treat!

with wonderful warm cookies to welcome you back at evening.

The warm cookies in the evening brought a smile to everyone's face.

comfortable rooms and cookies at 7:30pm every night and breakfast bright and early.

Nice breakfast, warm cookies & a mini store in lobby.

Breakfast was buffet style, and offered a decent variety of foods, and from 7:00pm-8:00pm they offer fresh milk and cookies!

The person at the front desk welcomed us warmly when we checked in, told us about the free cookies at 7 PM, and also told us about the free breakfast in the lobby.

Enjoyed the free cookies that were offered one evening.

Top this with a great breakfast, warm cookies, comfy beds, and a clean room, you couldn't ask for much better.

So I thought it was all cancelled and then on the day of my stay I got charged for 104.46.

They have a no charge and no hassle policy in regards to our two small dogs.

Also, breakfast is included and dogs are not charged extra.

No additional charges for having pet accompany trip either.

After I checked out they added a 250.00 smoking charge.

They waited until after I checked out to charge my credit card.

There is no charge for having a dog at most of the La Quinta hotels.

The rooms were fine and the service adequate, But the policy of requiring payment way in advance and then charging near triple the normal nightly rate was unacceptable.

however they charged me double the night stay the 2nd night because it was graduation weekend for The university there.

.how cold you charge my account with the name being Cunison instead of Tunison??? 4.

I love that we can bring her and not be charged an extra fee.

Think a hotel should notify guests when remodels are in play and they charge a premium.

Since the weekend is a special weekend the hotel saw fit to charge me 2.5 times the normal rate for the room.

They double charged me and then also charged my boyfriends debit card as well.

They charged us over $200/night just because there was a college graduation in the area and the last night of our stay it was $99.

La Quinta doesn't charge an extra fee for your dogs to stay here, so why won't you pick up after your dog after they go potty?

Friendly staff, clean and comfortable room and an excellent breakfast.

The desk clerk was friendly and helpful, the room was spotless as were the common areas.

Very clean, very friendly and helpful staff.

The staff was friendly upon check-in and our room was clean and more modern than other area hotels.

Check-in and check-out were quick and easy, and the staff were very friendly.

La quinta inn Moscow/Pullman, There is a Friendly staff and great service!

The staff were extremely friendly and helpful.

The staff was very friendly, the room was clean and relaxing.

From reservation to check-out, all of the staff was very friendly and helpful.

however the service was quick and friendly.

We found the front desk person to be very friendly and efficient and check-in effortless.

The staff was very friendly and accommodating.

The staff is very friendly and accommodating.

Staff was very friendly, knowledgeable, and willing to answer any questions about the location or town.

The prices continue to rise and the quality and cleanliness of the rooms continues to decline.

Room was clean and roomy with a lot of space for my needs.

I like how before were given our room key they verified our room was clean and ready for occupancy.

The room was clean, looked recently updated.

Property is very clean rooms are exceptional.

Common areas and rooms are clean and inviting.

The rooms have always been clean and the breakfast bar has easy access.

Nice staff, clean rooms and breakfast included.

The rooms are clean and roomy and the bathroom was well stocked.

The close proximity to restaurants, clean rooms, and full breakfast made this a great value for my family while in Moscow to investigate the Univerisity of Idaho.

The room was very clean, convenient, quiet, and the staff was 100% professional and welcoming.

Despite there being plenty of rooms available the front desk girl Taylor made us stay in an ADA room, so everything was unnecessary oversized.

The one lady said she has worked there over six years.

Staff, admin, and breakfast were good, beds were good.

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