He did not interrupt us and let us ride peace until we asked him for some info and he gave excellent suggestions for local sightseeing, area history, food and was just plain friendly.

Everything was clean, breakfast was so good and the staff was very friendly.

They were attentive, friendly, and eager to make our dining experience as enjoyable as possible.

The people of Moscow are very welcoming and friendly.

Helpful, friendly staff who do all they can to please their guests.

Really friendly and Great customer service- we want to return again- has a Great indoor pool and Hot tub and sauna they just put in a new heater while we was there so it was temporarily closed,

The rooms were clean, the staff was friendly.

We found the staff here very helpful and friendly!

Everyone was friendly and the hotel is very clean.

From the person who set up the reservations to the staff during our stay, everyone was friendly and helpful.

The workers from the front desk to the kitchen and restaurant were friendly and helpful.

The staff members at this hotel are friendly and ultra “accommodating.” My group appreciated help with our luggage to and from our room.

The staff was incredibly accommodating and friendly.

Only positive was that the staff was friendly.

Breakfast staff was super friendly and efficient.

They are a safe, pet friendly hotel with clean rooms, friendly and helpful staff, clean pool & jacuzzi, and they are located with easy access to shopping and dining.

It comes complete with a dorm room vibe of brick wall, exposed wires, what looks like a peeping Tom computer board square box mounted in a corner wall, and an absolutely filthy floor and carpet.

Luckily a woman walked out and my mom asked her if that was cat pee and she said no it was the dairy, Our room and the inside of the building smelled fime.

We stayed in a room that overlooked into the pool room which made our room reek of chlorine and was so loud we had to avoid staying in our room because it was so loud all the time.

lumpy horrendous mattress and extremely filthy ingrained dirt carpet did not expect at supposedly a  highly rated hotel.

Indeed, driving up, I’m thinking, “I bet this place smells like old people too.”

Driving up, walking up, doors part.

The shower tiles are dirty and the drains are corroded  with hard water.

but obviously it would smell a little like chlorine!

however, our room this time was a "Suite" and although it was large, the carpet badly needed to be replaced, the furniture was a little funky and it smelled old.

That I guess also applied to the fact that mold was starting to grow around the bathtub.

My only complaint was that our room had a very strong chlorine smell because it had a door that led directly into the indoor pool.

There was kind of a musty odor in the room.

Because we were on the second floor next to the indoor pool, there was a musty smell filling our room.

Fortunately we were able to transfer to another room on the opposite side of the building away from the stench and noise.

but the new replacements smelled just as bad.

The carpet in the room is absolutely disgusting.

however the carpet in our room was old and had threads showing at the edges, plus I thought the bathroom smelled a little bit like urine, even though everything "looked" clean.

but she was soft spoken smelled like bad b.o and cigerattes

Hotel shuttle from and to airport is helpful.

The front desk and housekeeping staff are exceptional.

The gas line to the town was damaged and caused quite a few obstacles for the staff,

Great service at front desk and at breakfast.

Very clean rooms and cookies at front desk!

Front Desk: cheerful, professional and personal.

There were multiple staff working the front desk as many others were arriving at the same time.

Cosette Roberts was incredibly helpful to our team last week.

All the staff were very welcoming,  they made sure we had everything we needed, the entire hotel was  Immaculate our rooms were immaculent!!!!

Things we love:

Quiet Rooms
Comfortable Beds
Friendly Staff
FANTASTIC breakfast

Things we would Change:

The hotel has gone to every three days they will clean your room.

It is evident as a guest their staff is relaxed and happy.

I Highly recommended this Best Wester, beautiful hotel, with awesome staff, amazing location, fabulous food.

Difficult to keep room comfortable with the wall base heater.

The brick walls really keep the noise down.

The wall air conditioners are a pain - too cold, too noisy.

The structure is a unique textured concrete throughout and the walls between room are very structural as well, leading to virtually zero noise transfer.

This was the quietest hotel room I think I have ever stayed in, due to the quality of the walls.

With the brick walls, it is also quieter than many motels we've stayed at.

Something about those weird concrete walls just completely deadens any noises.

Walls are very thin, can hear people laughing and the TV all night.

The only downside was the texture and colors of the interior walls felt pretty industrial or at least institional.

Solid walls and floors keep noise levels at a minimum.

though there was a loud fan in the bathroom wall that ran constantly -- with no switch to turn it off.

The room was a little tight - not a lot of room between the beds or walls.

However, there was some kind of blue soap or shampoo streaking the walls when we checked in.

Three buses of high school students were in the hotel at the same time as I was, yet I couldn't hear them through those walls.

Walls are a bit thin and let sound through a bit more than most hotels.

We turned on the wall unit to start the heat  noticing it was totally turned off.

though the walls of our room looked like cement bricks).

Best Western Plus University Inn

smell

wall

Free parking

Free High Speed Internet (WiFi)

Pool

AC was on full blast when we walk in, floor was filthy and covered in stains (turned my socks black within a few mins), floor had debris throughout the room, clearly had not been vacuumed.

Only wish they had a bathroom fan, room steamed up during showers and you could see walk damage due to the moisture.

Not a fan of the hotel gym nor pool towels.

Our only issues were the bathroom fan not working and the tub drain being a bit dirty and not fully closing.

The air conditioner settings didn't seem to change no matter what the settings were.

but a bit humid and was hard to breath with all the chemicals and humidity.

6AM beeps from the waffle makers, kids running, doors opening and closing all day and night with 1" gaps at bottom of doors, curtains coming down, heater not working, horrible stay, way too expensive, rip off, if I could, I would want  half my money back.

No exhaust fan in the bathroom left things a bit foggy.

but no closet and the air conditioner was kind of loud.

The only disappointment was that there was not an exhaust fan in the bathroom.

I didn't like the radiator type heat/air conditioning unit it was noisy.

First room door lock was defective and had to move after unpacked.

Fan was a little loud and you only have the choice of on or off.

When my husband and I walked into our room the a/c and heater was apart and laying on the floor.

Our room had a really noisy air conditioner, not sure if they all do.

When I got up to the room after checking in the air conditioner wasn't working.

However, the bathroom sink didn't drain, there was no ice machine on the second floor, and the air conditioner loudly clicked on and off about every 90 seconds all night long no matter what we did.

It might be helpful if there were some sort of buffer for sound besides turning on the air conditioning.

We were mostly able to alleviate this problem by turning on the AC unit on its "fan only" setting to get ourselves some white noise.

So I thought it was all cancelled and then on the day of my stay I got charged for 104.46.

They have a no charge and no hassle policy in regards to our two small dogs.

Also, breakfast is included and dogs are not charged extra.

No additional charges for having pet accompany trip either.

After I checked out they added a 250.00 smoking charge.

They waited until after I checked out to charge my credit card.

There is no charge for having a dog at most of the La Quinta hotels.

The rooms were fine and the service adequate, But the policy of requiring payment way in advance and then charging near triple the normal nightly rate was unacceptable.

however they charged me double the night stay the 2nd night because it was graduation weekend for The university there.

.how cold you charge my account with the name being Cunison instead of Tunison??? 4.

I love that we can bring her and not be charged an extra fee.

Think a hotel should notify guests when remodels are in play and they charge a premium.

Since the weekend is a special weekend the hotel saw fit to charge me 2.5 times the normal rate for the room.

They double charged me and then also charged my boyfriends debit card as well.

They charged us over $200/night just because there was a college graduation in the area and the last night of our stay it was $99.

La Quinta doesn't charge an extra fee for your dogs to stay here, so why won't you pick up after your dog after they go potty?

Friendly staff, clean and comfortable room and an excellent breakfast.

The desk clerk was friendly and helpful, the room was spotless as were the common areas.

Very clean, very friendly and helpful staff.

The staff was friendly upon check-in and our room was clean and more modern than other area hotels.

Check-in and check-out were quick and easy, and the staff were very friendly.

La quinta inn Moscow/Pullman, There is a Friendly staff and great service!

The staff were extremely friendly and helpful.

The staff was very friendly, the room was clean and relaxing.

The beds are comfortable, the staff is friendly, and it's a nice quiet location.

From reservation to check-out, all of the staff was very friendly and helpful.

however the service was quick and friendly.

Friendly service, well-kept up, comfortable bed, pool, workout room, cookies!

We found the front desk person to be very friendly and efficient and check-in effortless.

The staff was very friendly and accommodating.

The staff is very friendly and accommodating.

Staff was very friendly, knowledgeable, and willing to answer any questions about the location or town.

Despite there being plenty of rooms available the front desk girl Taylor made us stay in an ADA room, so everything was unnecessary oversized.

The one lady said she has worked there over six years.

Staff, admin, and breakfast were good, beds were good.

She needs a raise, she is a hard worker and always has a smile on her face not matter what.

Swimming pool, Hot Cookies, and the ladies that work there, were just Awesome.

They also welcomed my Emotional Support Animal and even had a treat for her.

The hotel is quiet and the staff are pleasant.

I needed some emails sent there to make copies and they were so helpful.

Hannah at the desk and manager Jennifer were amazing.

Good luck if the pool is working because the staff won’t tell you if it’s closed until you find out for yourself.

When I addressed this with the clerk she was well aware of it and said the wind can even cause this.

La Quinta Inn & Suites by Wyndham Moscow Pullman

creditcard

It checks all the boxes:  comfortable bedding and linens, pleasant and welcoming lobby (despite some construction/ remodeling), competent and friendly desk staff.

The staff was friendly and helpful, the hotel clean and well located.

Checking in and out was super quick and friendly.

Staff was friendly and extremely helpful.

The lady at the check in desk was friendly.

Friendly and helpful staff, clean and comfortable rooms, continental breakfast, cookies and milk at 8 pm, gym, pool and hot tub.

Great hotel with friendly courteous staff, especially the shuttle drivers.

Love staying in this hotel the staff is always super friendly the place is always clean and the rooms are very nice the beds are super comfy and the pillows are even better the breakfast in the morning is good

The check-in staff was very friendly and accommodating.

The people, especially the person who sets up the morning breakfast, are friendly and helpful.

The check-in process was fast and friendly.

The staff is always friendly and helpful.

Staff was friendly and very helpful in finding a good place to eat.

The staff made the best of the situation,

Chloe checked us in and was extremely accommodating.

They were professional and greeted me warmly.

VERY clean & modern with decent amenities and breakfast, and excellent service from the staff.

Despite COVID restrictions, the staff was able to make guests feel at home with nightly cookies and milk, as well as a to-go breakfast.

Staff stretched themselves to provide courtesy airport shuttle for my flights.

The staff was extremely nice and very welcoming.

Really wonderful customer service at the front desk, too!

We spent three nights at this hotel and were very happy with the very comfortable accommodations and welcoming, helpful staff.

There are lots of families and the walls are thin, so get a room on the top floor or bring earplugs.

The TV in the sitting room was probably 42” and mounted on a wall opposite the sofa.

The room wasn't quite as clean as I would have liked, and the walls were very thin and the room very loud.

2) The combo A/C and heater unitis controlled by a thermostat on the wall that is impossible to set correctly.

Most hotels of this type have plastic showers and bath tubs, here they have ceramic tile on the walls, very classy.

The shower was the worst, with huge gaps behind the faucet and shower head pipe, exposing the holes in the wall behind!

although we stayed in a 2nd floor corner room, the walls are so thin we cringed when above/below neighbors had to "see a man about a horse".

The temperature control was on the wall, and its operation seemed strange - it always blew cold air, even as I raised temperature.

My only complaint with HIE tends to be thin walls - woken up at 6am by the neighbour showering.

Only negative we noticed was the walls are a bit thin.

I think they should consider changing the outer wall into a big glass opening wall, similar to what some other hotels have.

Hampton Inn Pullman

Putting up a grab bar in the bathroom does not make a room accessible.

Also, when the people above flushed the toilet it sounded like a mini rainfall go down the wall which was loud .

Every time someone in the room above us flushed we could hear the plumbing in the wall next to one of the beds .

The bed was uncomfortable, the shower was average, and the breakfast was not great, when i push the

They don't offer much as far as amenities or breakfast

There was dirt and dust and “residue” on every ledge and counter, there were feces and urin from previous guests in the bathroom and pubic hair everywhere.

but the sink stopper was broke and needs fixed and the air conditioner didn't work right and it was a must have because of the hot weather.

I kept findng strands of long, black hair - on a towel, in the tub, on the toilet paper roll.The toilet had a ton of black marks on the inside (probably a function of just how old it was), the shower curtain was orange at the bottom and smelled of mildew.

The enamel was all chipped off the toilet making it look dirty.

The trash was not dumped in the bathroom.

The tub faucet had a significant noisy water leak.

but as a place for a shower and sleep for a night or two, it is not too bad.

We were on the first floor and could hear every move made in the room above us, from walking, showering, flushing toilet and talking.

The bathroom area was very small and only one person could be in there at a time.

but my supposed non-smoking room smelled like smoke, the bathroom needs repair, and seemed generally unclean.

Maybe some new toilet seats and vinyl floors in the bathroom would help

Very friendly staff and the motel looks like it was recently renovated, so very clean.

Moscow is a friendly town with many delicious restaurants and a great downtown area.

I was also pleased with the cost, it was definitely budget friendly.

The staff is always very friendly and quite helpful.

Angie,  front staff,  was phenomenal and super friendly!

They were very kind, friendly, and eager to help in any we needed.

The guy at the front desk was very friendly and the beds were comfortable,

Staff members were extremely friendly at check-in.

but she was even friendly and cheerful when I called to cancel.

She was both friendly and extremely helpful.

Great front desk people that are extremely nice and helpful, housekeepers are friendly joy full , attentive to your needs and quick to respond. .

The Hotel is Awesome, they are all( Hotel Staff) Very friendly and Courteous, I have to be in Moscow Idaho ,Every month for work that started last July and I am always going to Stay at this Location Best Hotel Around for Miles in My Opinion

The check-in person was very friendly and accomodating.

I experienced breathing issues during the night, an when I checked the air filters on the heater/AC in the morning it was obvious they had not been cleaned in ages! !

Yet we signed a paper stating we would not smoke.

Do not stay at this filthy and dangerous hotel.

I can not use a blow dryer if I don’t wish to look like I stuck my finger in a light socket and so I went to bed with damp hair .

It was filthy & unhygienic in COVID time.Even when I left message for housekeeping to clean our room.

I had already paid $100 for a filthy room and refused to pay extra for a couple of hours.

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