But we ended up watching fruit bats from our room. Spellbinding.

But one never knows what shape one's room is after being made up - I'm often missing towels, there's no water/coffee/tea, and asking for a towel at 9 pm isn't my favorite activity.

A weird hotel in that is part of a sports club with soccer fields and a pool.

There is a small over grown mosquito infested "football pitch" and no other sports or leisure equipment.

But then sitting 600 miles out in the Indian Ocean off the east cost of Africa on a volcano doesn't really lend itself to high traffic, which would heat up the competition.

A part a swimming pool and a so called golf course there are NO, absolutely NO sports facilities.

Other "hotels" are more down-market: if you can put up with the "traffic" the Arcades is ok, for a short stay, as is the Jardin de la Paix (one grade above backpacker

but there is no competition and the owner, who does not live in the Comoros, apparently doesn't care and is not interested in updating anything until he has to.

For instance, the front-desk staff are very friendly and helpful (except over the phone).

The staff were very kind, friendly and helpful.

Staff are generally friendly and helpful, some of them even very much so.

I am rating this hotel 5 stars because of the staff, who were exceptionally helpful, friendly and caring when my fiancee unexpectedly became ill.  Due to hospitalisation, we were unable to make our flight and had to extend our stay; the staff were very helpful and accommodating.

stayed at retaj for 15 days, excellent service, warm and friendly staff, the manager is very kind and the place is ideal, next to the warm blue sea.

If you look for something honest and friendly the Retaj is what you looking for.

The staff, without exception, was friendly and forthcoming.

On a positive note, the staff are very friendly and helpful.

A friendly one-eyed man sold me a ‘tourist roundtrip on the island’ for 100 Eur,

On a positive note, the staff are friendly and helpful, within the constraints that exist at this property. Avoid!

The staff is incredible -very warm, friendly, helpful.

The food is decent and the staff friendly.

The staff is friendly and helpful if they can assist.

However, the staff is very friendly and they all try their level best to assist.

I stayed at Retaj twice and the friendly manager and staff helped to make my stay a lot more comfortable.

One of the (non-resident) delegates to our meeting wandered down by the pool and was chased by the pool attendent which was not at all friendly.

I've stayed at the Moroni many times, and have to say the staff are always friendly and they keep the place clean and tidy.

Speaking of the bathroom, it seems the maintenance requests for the last 15 years May have gone missing.

I asked for a certificate in English - he said no problem, it was in French.

During our stay I asked to talk to the General Manager to inform him of a personal issue and our need to arrange alternative transportation to the airport later that day.

The staff are incompetent lacking the most basic customer service, often ignored or had staff walk away with utter bemusement to the most simple questions asked of them.

I was booked into this hotel by my travel agent.The hotel also sent a taxi to pick me up from the airport.I was given a welcome.drink.I was asked to wait waited for sometime again asked for the keys.Then they told me they do not have a room and  sent me to a another hotel.Not what you expect after a long flight then the long silence by the reception.Never go.this hotel lots of better rooms in Moroni.

They asked 42 eur ( incl 50% discount) while a normal taxi costs 15 eur.

I asked the Egyptian manager where I might find a beer and he politely declined to tell me so you'll need to ask someone other than the management.

The repair guy just told us to leave it on for a few days (of our 3 day stay).

some are active and helpful , others are sleepy.

The hotel staff greet you when you arrive.

Overall my stay was good and the food in the hotel is a very good standard and the staff are helpful.

The staff was extremely helpful and kind.

Room was clean with working AC , cleaning staff were busy in the other rooms around .

The staff was very helpful in arranging a driver to take us around the island.

Nice average hotel with friendly staff, right on the rugged

but need to move to the reception for better connectivity..
Definitely the oasis within busy Moroni.

The staff is excellent and was willing to assist where they could.

The towel rack was dangling from the wall.

Towels had stains on them that looked like they've been there forever.

The walls are covered in stains of dubious origin, the bathroom is covered in mould, the towels were dirty and the bedlinen not washed from the previous guest.

For unknown reasons the hotel is providing only one towel per guest.

Retaj Moroni Hotel

towel

activity

request

but it is even worse to let hundreds of bottles every day to float in the water and do nothing about it, as I saw it.

The hotel was clean, the views were amazing, the staff were friendly and helpful, and the location was simply breathtaking.

We loved the friendly staff who accommodated our every need.

Great staff, so friendly, spoke perfect English.

Karim and his team are very professional, warm friendly.

Comorians really are friendly and warm people.

The general manager is very helpful and friendly and can give you good recommendations on prices of trips on island so you can compare to offers of random "guides" that offer you trips while lounging on beach.

Pro;
- Very friendly staff, responsive to e-mail.

Much-improved after the completion of the outdoor patio area, this hotel does well to take advantage of an ideal location. Reception staff are super friendly and helpful, and waitservice alternated from extremely wonderful and helpful, to "I think they must be tired."

The food is good, staff is friendly, and internet is strong

Beautiful view on the cost; pretty garden; friendly staff, efficient in provindg transport a car at any moment (no rent a car is available in Comores); precise in shuttling from and to airport (very close, by the way); nice private beach; clean rooms; good resteraunt (one of the most popular in Moroni, not sophisticated food

but very friendly staff ,They ready to help always.

Since there are not many places where you can exchange money in the city, the hotel also has an ATM machine and provide currency exchange as well.

If you have to visit make sure you use your credit card or withdraw local money in advance because the hotel exchange rayes are a ripoff.

Yet I was paying more than €100 per night!

numerous emails back and forth (many going unanswered) and eventually having to make a money transfer to pay a deposit before arrival. .

but i have no idea what they were there for - they were just sitting staring on their phones all day and playing some noisy game.

When he finished his phone call, I asked him if he would be escorting us through the local medina.

but all he seemed to do was sit in a chair and sunbathe or look at his phone.

I love gym with professional trainer it’s was very cool experience, hotel has almost all facilities for stay and I definitely want to come back.

The reception staff is really nice and helpfull

Most importantly the staff were incredible.

but sometimes nobody clean it from plastic from the ocean, positive personnel, but service is slowly.

The staff was extremely helpful, assisting us with an issue with our taxi upon arrival, and the service in the restaurant was good.

The reception staff were great and very helpful.

The receptionists are some of the best I met, Comoronians are very nice people in general.

Very welcoming and professional staff, great food and lovely outside seating areas, terraces, etc.

The rooms were cleaned daily and the staff were very helpful.

This hotel has gotten a lot better under current management and has very nice staff as other reviewers have noted.

Also for any other question he was always readily available to assist.

Golden Tulip Grande Comore Moroni

bottle

money

phone

While the hotel is basic, the staff are very friendly and do everything to try and help.

Simple, fresh and good food served on a nice terrace by a friendly staff.

Everyone who works there is very friendly, the restaurant does lovely local food and there's cold THB beer in the bar to drink on the lovely shady veranda.

This is a clean and friendly hotel in a good location with a lovely green terrace.

I stayed at the Jardin de la Paix and the service is very friendly and extreme helpful, the food is excellent and the rooms are basic

The staff was friendly, had some English, and I also especially enjoyed the nice food at the restaurant, eating several lunches and dinners here as well.

The staff and owner are very friendly and made our stay comfortable and easy!

The food is good, convenient location and very friendly staff, some of which even speak a few words of English.

It had no airconditioning and if I left the window open, everybody could just walk in.

On my first stay, the large, heavy wooden curtain railing above the window fell on top of my head as I tried to open the curtains.

although the rooms do not have phones the security guard knocked on the door at our requested time.

The only issue is all the mosques calling for morning prayer at 4am.

although I booked this room  through booking.com
The first night I got a suite on the first floor for the price of a standard.

This guest is OK for a short stay, for longer time, I am sure it is possible to find better quality for the price.

The room is clean and the staff is trying their best to speak English.

He can usually be found around this hotel, or can be contacted via the reception or on +269 3243539.

I was with them during Cyclone Kenneth and in spite of may of the staff having problems with their own homes, they took such good care of everyone and were incredibly professional.

The staff is smiling, helpful, breakfast OK : tea or coffee, bread,

Our return was like another hotel, the owner, who may have been away on our first visit, greeted us and offered us a welcome drink.

The staff here do realise the challenge some people might have with French and are very patient.

The owners treated us like kings and were very helpful.

Very nice place - with tastefull deco, interior - and helpfull staff.

Wonderful little cafe with full menu and professional staff who will have you fed and on your way, with a smile on your face.

The staff is nice, smiling, slightly laid back, this is OK in Comoros.

The travel agency (Ylang Ylang Tours) is very helpful with booking flights within Comoros

However, what makes the JDP special is the owner, Naama, and her staff.

Jardin de la Paix

open window

price quality

but, I suspect that that is related to the power going off).

There is a small restaurant called "Crusty" down where the swimming pool used to be, which is okay.

We forgot to mention that the Hotel has Internet  and Fax facilities.

The staff is extremely friendly and helpful.

This all is compensated by the beautiful garden and sea view and by the helpful and friendly staff. E.g.

Very friendly staff, they always try to help.

The best element of this hotel is the food (which is excellent) and the staff (who are very friendly)
Not all rooms have "en-suite"

but drinks are expensive,
it is more like an outside café than a hotel restaurant, the new pool was being constructed which
will improve the site.

There was even a man at the desk who spoke English.

The room also included a cupboard, desk, two seats around a smaller table, a TV and a fridge.

Mozzie net supplied, wifi a bit sketchy, even in the foyer, power goes off often (but that might not be the hotel's fault), en suite, water goes off sometimes

In both, as is often the case in the Comoros, the running water and electricity were not reliable.

Apr, 11, 2022

Nov, 6, 2021

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May, 26, 2022

Jan, 31, 2020

Jan, 19, 2020

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Oct, 29, 2019

Apr, 5, 2018