The Cabanas at Sun City is near these landmarks: Kingdom Resort, Sun City Casino, Mphebatho Cultural Museum, Sun City Resort, Zip 2000 at Sun City, Kudu's Rus Game Lodge and Predator Park, Sorbet Sun City, Latsatsi Conferencing Centre, Lost City Golf Course, Waterworld, The Waterworld Picnic Lawn, Sun City Tours, Gary Player Country Club, Gary Player Health Spa, Mankwe GAMETRACKERS, Breakout Games Sun City, The Maze of the Lost City, Valley of Waves, King's Tower, Predator World, Pilanesberg National Park, Pilanesberg National Park, Tautona Tours and Safaris and Moruleng Cultural Precinct

Great place, good for accommodation, lots of restaurants, entertainment, casino, golf, walks, game reserve.

We booked into stay one night in Cabanas on our way to Tambuti Game Reserve.

The game drives around the Pilanesberg National Park also leave from this central hub of Sun City.

The Valley of the Waves is a huge hit with the kids and since we went during winter it was not crowded at all and the kids enjoyed the various water slides and activities.

The staff is so friendly wherever you go on the resort.There is so many activities to do.

They provide a good base to explore all the activities at Sun City.

In short, it's a nice ressort for family weekends or teenagers parties as they have lots of different activities around.

So just use the room for sleeping and showering and enjoy the activities around you lots to offer at sun city.

Lots of stuff to do in suncity, so just use the room for sleeping and showering and enjoy the activities around you.

but for my daughter enjoying all the activities at Sun City.

We did a self drive in the game park - a short drive from Sun City through the resort.

Close proximity to the entertainment facilities.

It’s the cheapest of all the hotels on the sun city property and works since there are so many activities that the room will only be used for sleeping.

Overall quite pleasant and I am happy to see the hotel is being well maintained as it is one of best conference venues.

I stayed here purely out of curiosity using it a s base for nearby game drives.

there is plenty of activities for young and old.

The shuttle service made it very easy to get around the resort and there are many activities to keep kids busy.

Sun City now has a lot of restaurants and takeaways and many other activities.

Most people were disappointed and it’s strange that no heating of the water was done for all the guests.

At night there are also noisy and rowdy guests and the only way to try get any sleep is to keep all doors sealed shut with the aircon on (which wouldn't stop swinging left to right non stop and blowing right onto us which we had to switch off).

Whilst there, FYI, 2 other guests were there complaining about other noisy guests and disruptions in the night.

Visited the hotel for 4 nights, 2 of the nights we had very roudy guests opposite us that kept us and our baby up until 1am, we did not complain

It might just be worth telling the staff that it isn't appropriate to flat out ask the guests for tip, if they haven't been given a tip there is probably a reason for it.

Knew this was a place for families so not surprised that they comprised the bulk of guests.

There is a shortage of water and guests are asked to not flush the toilets unless really necessary; as a consequence the bathrooms smell slightly of urine.

The air conditioning struggles to deal with requirements and the room doors are thin to the extent that you can hear loud guests in the corridors.

Our TV did keep randomly turning on, and apparently the same happened for other guests too, which was a bit strange.

Appalling that you could leave guests without towels!!

There is no dedicated parking for hotel guests, so if it is busy expect a hike to and from your car as you have to park wherever you can find an open spot in the resort.

The bar at Soho where the WC game SA vs NZ was screened, packed with guests, guess what - one barman!

The hotel receive a lot of guests at weekends  hence management seem a bit overwhelmed by the weekend turnout.

Guests will have to go to other restaurants/hotels on the sun city property to have proper meals.

The waitresses do not worry about clients and food takes a long time to arrive no matter if the restaurants is full or not.

However what’s been really disappointing is the service which has been rude and unhelpful - making us feel less like guests and more like naughty school children.

the hotel needs to really invest in umbrellas for guests for when it rains.

 
•	On two occasions they forgot to replace the towels
•	Bathroom door jams and cant close properly
•	One day the water coming out the bathroom taps was brown and we had to go  
        buy bottled water to brush our teeth. •	Toilet seat wont stay up, you have to hold it up - that's fun
•	Got kicked out of the Valley of the Waves due to a function happening – very 
        disappointing when we only arrived 1 hour 30 min before the closing time – no 
        notice to other guests (or Cabana guests?)

We told the lady at the desk to call the maintenance man, nobody had an ETA, so she told us to let her know if we would be stepping out.

I am still awaiting his call as I am sure this message was not passed on!

Front desk doesn't always pick up, and service is slow when it's not related to housekeeping (e.g., hot water wasn't working, divider between room and shower/toilet was broken and had to get both fixed after numerous calls).

Tried to call front desk and phones went unanswered. .

We were told we would get a call back and this didn't happen. 3.

The rooms aren't what you would call big.

We have paid R4100 per night for this 3* star hotel, if you can call it that.

customer service at a motel is much better than this bad experience where the hotel do not even answer their phone.

In addition - our complaints have gone unanswered which has further disappointed us.

We had to sit at a used dirty table and call for someone to clear it and lay out clean napkins cutlery and cockery.

When booking our rooms via the telephone, we requested rooms where no steps or ramps were, due to my mother's physical condition.

For all the time that we sat there, everytime we wanted an update we had to call our travel agent, as no one at the front desk could tell us what's happening nor did they come and update us.

Yet we had to phone or walk to each venue to make the booking.

I had to call reception 3 times after that before we got towels.

This resulted in her having to spend almost 2 hours making phone calls, to have her accounts frozen!

There is no hotel info in the roll so hard to know where anything is and there is no phone number for reception on the actual phone in the room so a bit pointless.

They took 45 min to bring me towels and i had to call housekeeping 3 times.

The notepad next to the phone only had one page in it. Really??

I asked information desk to check availability for zip lining & call back

Overall, a decent cheaper place to stay at in Sun City.

Crazy expensive (lake cruise was affordabe) breakfast made for the masses so eat early or live with the mostly dried out food.

The room cost also includes Wave Pool etc entry and the pool at the Cabana's is good as well.

The price was very reasonable and the staff were very helpful.

It is a very good and decent place to stay for the price in Sun City.

Food, everywhere, and priced according to your pocket and requirements.

but watch the price and if there's not too much in it, upgrade to Cascades or Palace for luxury because this isn't a luxurious stay but is a clean, friendly and convenient stay.

We stayed at Sun City Cabanas, one of the less expensive accommodations at Sun City, it was great.

You also paid only the first visit to the Maze where after it was also free for the whole weekend.

Economically, this is the cheapest hotel in the Sun City.

I had arranged to have a bottle of campaign waiting in the room for us to celebrate, when I asked how much it would cost the receptionist informed me that it's complimentary if you're celebrating a Birthday, which is an awesome touch!

I stayed at Soho (which is more expensive than the Cabanas) the year before and I would go as far as to say that the Cabanas was a far superior stay than Soho.

Lots to do for the children- even if most activities were at an extra cost.

The pool area superb,the trip was really enjoyable.There are super fun activities like jet skiing and boat cruises.You will have a great time for a cheaper price

Everything else is very pricey, especially the Maze at R150 a person for a very quick wander around.

I booked the family room and it cost me R6k+ for two nights.

My kids were especially delighted with the new zip-line course and insisted on doing it twice - really worth the R195 you pay to see the joy on their faces!

I don’t mind paying $230 for a nice room, I’ve paid two or three times that for very nice lodging.

The family rooms are pretty much normal rooms with a sleeper bed and about 2m2 of extra luggage space and a higher price.

The Cabanas is value for money accommodation that gives you the feel that it is or more expensive than what you are actually paying.

Rooms were very clean, well maintained and spacious.

The rooms were clean, however, I do feel that they felt a little squashed,

The room was clean, comfortable and well equipped,

Rooms were clean and modern, nice and quiet at night.

We stayed in the cabanas for a mid-week break, the rooms were very clean & tidy.

We stayed in the cabanas for a long weekend away, the rooms were very clean & tidy, beds are comfy.

The rooms were clean, furnished, with a safe and mini fridge.

We were booked in at the Cabanas for the weekend, the rooms was very clean, neat and comfortable.

Rooms are clean, very modern and is big enough for a relaxing few days.

very easy asessable,  wheelchair friedly friendly helpfull staff neat,clean rooms very nice food, children friendly lots of entertainment very nice walking paths a variety of restruarants to choose  from

Rooms were clean and well serviced, buffet breakfast was good with a wide choice of foods to cater for most tastes and service was very quick indeed.

The rooms are clean, comfortable and spacious.

The rooms were very clean and the service received from the staff was good.

We were tired and wanted to go for a swim and saw that the duvet had stains and filth on it.

After an hour and a half nightmare, denials that there were any other rooms available for us, and the management trying to move us into 5 or 6 different cigarette smelling rooms, we eventually, after refusing to give up and dealing with the manager directly, were given a room with a functioning door that didn't smell of cigarette smoke.

People next to us were smoking in their room,

We had a constant issue with our sink not draining and the shower smelt of damp.

There were also some areas where we walked with a bad smell to it, like blocked drains.

Aircon was leaking in the room, the room had a foul smell, the sleeper couch was dirty from previous occupants, the ice bucket had water in it from previous occupants, there was no hot water, the patio area was very dirty with sand and mud, the sun loungers by the patio was very dirty and the fridge was not clean.

As a non smoker I don't see why I should be woken up early every morning by smokers talking and smoking in the walkway outside our room, resort management must sort out a smoking policy for this resort, its not even in line with South African laws on smoking.

The en-suite toilet and drain stinks from lack of service and the hot water is finished in record time, so don’t expect any.

Unfortunately we cannot recommend the Cabanas to anyone due to the room being in such a poor condition we had to call about 6x for help with drains and facilities.

We were not very happy when we discovered at a large group of noisy young men spread around the pool area at 10am smoking, drinking alcohol clearly not purchased on the premises, making lots of noise and playing their own music.

The rooms stank of raw sewage, all the time, day and night.

The cigarette smell in the aircons is disturbing for a smoke free hotel.

Once the room was ready, it had a terribly dirty smell, it seemed like the mop that was used to wipe the floors were never rinsed out and re-used over and over again.

The water from the taps smelled foul, and not drinkable, let alone being used to make coffee etc.

The shower in our unit was mouldy and smell like mould!

but breakfast was ruined (hot milk but stale milk) and staff attitude.

Although the rooms were supposed to be non smoking, the smell of cigarettes in the room and in the towels was disgusting.

Could do better with mineral water in the room as well as warm water for bathing.

Its close to water world, where you can go on Jet Ski, water tube, parasailing and water snake.

Sun City also has two very great golf courses, running, cycling tracks and many water sport activities.

Nice big room with lake views, big comfortable bed, all mod cons, very good buffet breakfast, plenty of water activities at the back of the hotel.

This is a great place especially outdoor activities like the valley of waves, water slides, the lost city and not forgetting the game.

Due to the slope of the ground, rain water and mud tend to get washed on to the ground floor standard room passages.

Pool, putt-putt, water sports and go-carting on the property.

The surround grounds and swimming pool facilities are nice, including water based activities.

Although August is winter in South Africa, it was sunny all the time and we even enjoyed the water parks.

The water center is fantastic, the boat cruise was our favorite activity and offered great value for money.

Over here you have access to river where you can do water sports from river rafting to jet skiing.

Theres ample water sports and a bird and animal sanctuary.

This lovely snack bar situated on the man made lake where most water sport activities can be done is wonderful.

Good location and garden , nice place for family with children , close to all water sport, there were a lot of animal in the garden and my children were busy all the time, the breakfast was good , i suggest this hotel to family with children

Awesome family property with water park and car racing
Very huge varity of breakfast 
People are very cooperative and friendly
But the swimming pool is the worst i have ever seen
Non hygenic pool rest its fine

Great to stay here as you get a lot of perks regarding the water park.

Game Drives, fun activities at the water world.

Cabanas at Sun City

guest

smell

phone

activity

price

water

The River of time is chilled and my favorite way to ease into the activities at the Valley of Waves.

The Cascades, Sun City is near these landmarks: Kingdom Resort, Sun City Casino, Mphebatho Cultural Museum, Sun City Resort, Zip 2000 at Sun City, Kudu's Rus Game Lodge and Predator Park, Mankwe GAMETRACKERS, Breakout Games Sun City, Gary Player Country Club, Gary Player Health Spa, The Maze of the Lost City, Valley of Waves, Lost City Golf Course, Waterworld, The Waterworld Picnic Lawn, Sun City Tours, Latsatsi Conferencing Centre, Sorbet Sun City, King's Tower, Predator World, Pilanesberg National Park, Pilanesberg National Park, Tautona Tours and Safaris and Moruleng Cultural Precinct

Covid regs enforced all the time, except in restrurants, breakfast venue and the buses ( packed to the max)..so they will stop u if you walking in the open grass area,

We weren’t told breakfast times, WiFi codes, which restaurants were open when or what activities there are to do.

Sun City in general was great and a huge variety of activities to choose from.

I attended the Nedbank Golf Tournament in November and we were there on various occasions in December 2019 and again for Valentine's weekend.

Restaurants to suit every taste and activities are plentiful too.

There were Easter activities for the kids that the adults could still partake in.

Access to the valley of the waves was also a laborious process and the Brew Monkey Sports Bar, well was a bar with little draft beer and no sports Tv's working.

On the positive side the hotel has a lovely pool area which includes some slides and the resort itself has lots of entertainment for kids albeit at a rather steep price.

The close proximity to the entertainment centre also makes it convenient, especially if you are travelling with kids.

As a proud South African I am disgusted at this as a venue.

Although we visited the venue during July, a more quite time at Sun City, everything was still of high quality, the service, the food, venue maintenance, beautiful gardens and very friendly, helpful staff!

Hotel is in close proximity to the entertainment centre which has an abundance of facilities.

Positives:
-Morning game drive was amazing with Mankwe Game Trackers - Make sure you get Patrick.

I like the close proximity of the hotel to the conference venue.

There are endless other activities for the whole family like quad biking, the Elephant experience and so much more.

The golfing experience and activities  was memorable and wish we had more time to do all the other remaining activities.

All in all the external activities are wonderful

We had an early start the next morning to go on a game drive, so can’t comment on breakfast.

I dropped my toothbrush and the basin and called the reception requesting one only to be told there is a charge that will be added to my account.

This time the experience was disappointing due to the damp drainage smell in our room and bathroom.

As a result, few treatments that require showers in-between are not available.

Bathroom stinks of sewage constantly - probably leaking in services shaft, extractor fan in bathroom doesnt work, carpets is old, brown, faded and dusty- allegies to dust.

The room had dirty water in the basin, the room was dark with natural lighting at all.

We changed rooms the minute we checked in because of the bad sewer odor coming from the bathrooms.

Furniture has some wear and scuffs, shower and sinks drain slowly, walls in the hallways don't look "fresh" any longer, elevators creak, etc., etc.

though 

Rooms need desperate upgrades and our room was leaking all 3 days with water from aircons and nothing happened despite complaining

feels like nobody cares about whether you like the place or not!

The bathroom had a terrible smell of a blocked drain an having to bathe in that was unacceptable.

I would say the rooms need to be upgraded and the shower pressure needs fixing.

Sad to see their high pricing didn't result in maintenance (white stain on couch, chipped cabinetry in bathroom, torn pillows on the bed).

The bathroom plumbing was less desirable with black mould at the surrounds of the shower and the basin drained very slowly.

though I am not a fan of the wooden toilet seat.

-shower pressure was so hard, standing under a air-compressed high pressure hose would have been more relaxing.

but not ver clean, shower was horrible, well let's say just bad.

The hairdryer was screwed into a drawer, far from any mirror.

Shower head broken, and was leaking the whole floor no seals.

but it is unfortunately the staff that can not manage the quests.

Especially when the issues are caused not by the guest

but the hotel should proactively provide information in each room - to be helpful to hotel guests!

There seems to be a real issue with the process of taking down a guests name and seating them.

I got to my hotel  at 9am to insist that a doctor see my child, as stated in their on their web site that there is a doc available 24hr, The guest relations manager only contacted me at 11am to ask me what was going on yet I was standing at reception at 9am when the receptionist called her.

Small things like this make guests like me question if it is worth it.

at one stage one of the 'previously out of order' lifts opened and a guest got in.

We could hear so many guests complaining.

The gym at the Gary Player Country Club was also not heated - seems to be a massive cost-cutting policy throughout Sun City, regardless of guests' comfort. 2.

Breakfast Pavilion next morning too cold with AC most guests complain at this time of year even waitress agreed

Surely paying guests in the Cascades should have been placed in accommodation so that they would not have to contend with music blaring and people behaving badly in rooms around them, especially until 4am.

This is of course irrelevant if they have not updated you as the current guest on the system.

I was advised on check-out that I was certainly not the only guest that had complained about the complete breakdown of overall experience at the Cascades, I was urge by the front-line to staff to take this up to “Head Office” as there was nothing more that they can do, which says a lot about the Sun International as a company.

At checkout I heard other guests complaining about some of the same issues I experienced.

All staff, including those serving tea/coffee to the staff who make omlettes need to be trained how to give guests a 5 star experience.

Our room was not ready for the said amount of guests - 2 children and 2 adults.

Elevators not working, the cutlery and left overs from lunch of other guests was left at the chairs and in the 2 hours that we were there nobody arrived to clean it up.

At breakfast we saw staff members bumping guests out of their way, so rude!

And some guests were really loud until 03:00 in the morning.

On entering the room it reeked of smoke and clearly the previous guest or guests had smoked in the room.

Had a nice time, and our teenage kids enjoyed it.

So we really had lots of fun with our son and it was a lovely break.

So it would be best suited to families with younger kids.

Thanks to those named staff for making it a wonderful stay despite my daughter killing me with the moaning.

A place we have always loved to go to and thought even through our tough year, let’s splurge and spoil ourselves and our 9 month old son to a great trip.

It is save and we, as parents can also relax whilst the kids are having fun.

At breakfast their was a chap playing a baby grand piano seemed to always start with a hymn and then nice music all very civilised with reference to a bygone era.

A great waterpark with slides for toddlers as well as teens.

He assessed the child and said that she needed a chest x-ray, that the ambulance will take us to the nearest hospital

-only one item on the kids menu - spaghetti.

They also said that their was a children's pool that was heated.

We did the Valley of the Waves on the Saturday and it was loads of fun for the kids.

but you get that everywhere) room was clean and the maids did a great job everyday tidying up after us (well the kids).

Checked in on the 21st of December for 3 nights.This was my 3rd time staying at this hotel and due to the first 2 stays being dreadful my husband called Asanda (Guest relations manager) prior to our stay to ask her if she would ensure that our stay would be a good and clean one, I have a 9 month old baby and 4 year old daughter therefore cleanliness is imperative.

Sep, 12, 2021

Apr, 27, 2021

Dec, 20, 2020

Dec, 5, 2020

Dec, 12, 2021

Nov, 16, 2020

Dec, 3, 2021

Oct, 31, 2021

Jul, 21, 2016

Apr, 14, 2015

May, 13, 2022

Jan, 7, 2019

Apr, 29, 2019

Dec, 20, 2016

May, 29, 2019

Aug, 12, 2022

Oct, 5, 2017