The hotel is very clean and the staff very friendly.

Although the hotel staff was very friendly, communication was sometimes difficult since they hardly spoke English.

The rooms were clean and the staff was very friendly and helpful

None of the usual friendly greeting or intro to hotel and surroundings.

Stop over for a night on a hot day, interesting hotel a mix of hotel rooms and apartments at the end of Milazzo, bright comfortable room and good bathroom, large balcony, good pool which was welcoming after a drive from Catania, friendly welcome at reception, central service core and atrium spectacular, car park is a bit of a plod in the heat

Reception staff very helpful and friendly , even restaurant staff for both breakfast and dinner very friendly.

but the friendly and helpful woman at the front desk help us order a pizza and even gave us cutlery and plates to enjoy our score.

The staff at the front desk were very friendly and formalities were completed quickly.

The room had a gorgeous view on the water (and the industrial harbour, which had it's own charm), the staff was friendly offering welcome drinks and serving us lovely poolside snacks.

The staff were very nice professional and friendly and tried to help in any situation.

Nice enough hotel decor wise & friendly staff

The staff at the reception was kind and friendly and we were even offered a welcome drink.

The staff were friendly and helpful and the rooms were clean and very  comfortable- very good value for money.

The staff especially Maria Louisa at the desk is very friendly and helpful.

The staff are warm and friendly, the rooms are well appointed, with comfortable king size beds, black out curtains and every room has a balcony.

The staff are very friendly and helpful, valet parking is a nice touch.

The Wi-Fi, as has been mentioned before, is incredibly poor in this day and age.

However: the hotel is hard to find; our room had an uninspiring view over the back yard and the balcony had no chairs; breakfast was very poor for a 4 star hotel; there was not much character - a case of style over content.

The sanitary facilities proved to be in a poor state.

but works well

Breakfast really very very poor !

Sound insulation in between floors poor, hope that the person above you doesn't walk about much or go for the highest floor rooms.

but very poor reception in the room or in general areas.

Breakfast is definitely not at the level of a 4 stars hotel, I would evaluate it as poor (not good fresh fruits, pastries averages, salty stuffs like cheese, ham, tomatoes. almost non existing, no egg.  )

although these were provided when I requested them.

It was my last morning when a waitor finally came and asked for the first and only time if I wanted coffee or a cappuccino.

but again this was not offered and when i asked they were non committal.

Staff is very unfriendly, we asked the reception three times to speak with the manager

However the staff were quite rude, they did not give us any information about the town and when asked simply gave us one word answers.

Breakfast is disappointing-cold and minimal choice.Coffe  refills only after multiple request.

Cheap toast bread run out and had to be asked ; SME happened with the cheep cheese and ham - incredible incompetent people 

I am usually quite relax about this -

When we asked for help we were told to leave our patio doors open for air.

At this point we requested to speak with the manager who agreed to get some supplies in especially for us the following morning.

The hotel is globally clean - large and nice room with view on Milazzo port  - staff at the breakfast particularly available and kind - staff at the reception rather distant - parking inside not very easy

The dining room staff were helpful and the room staff were diligent.

The hotel is very clean, has 2 pools and a helpful front desk who will help you with local tips.

We were very pleased with the Front Desk staff.

I met one kind receptionist during my stay.

The hotel service is excellent, the staff is very responsive.

Our first encounter with the service desk was quite underwhelming.

Good: quiet place (location), away from the roads and city noise; helpful reception (not excellent,

Speedy check in, pleasant receptionist with good English.

but do not park in the numbered spaces, great bar staff in the evening keeping you topped up with your Aperol Spritz, good breakfast offering in a bright and spacious environment, a drive to the end of the peninsular is a must at sunset with calm and scenic views 117.40 euros a bargain

Staff was distant and we felt unwelcome especially when cheking in.

When we mentioned this at reception it was quickly replaced.

When we asked price we were greeted with dismay at the question.

but it never was really clear why the water supply was not stable.

Some problems faced due to lack of a more competent maintenance management: certain difficulty in closing the bedroom door, an inefficient shower partition separating the tub from the bathroom area, allowing water to flood the bathroom floor, after each and every bath.

but i would have expected a 4 star hotel to have black tea and hot water.

The hot water was Luke warm and I had to ask several times for hot water which was never given.

While the quality of the cold dishes was quite good coffee turned out to be coloured water.

With the outside temperature getting close to 30 it was boiling hot, and at night we found it impossible to sleep.

A bottle of milk and a single bottle of water shouldn't cause a fridge to breakdown.

If you are getting up before 7am you need to allow 10-15minutes to let the hot water run through otherwise you get a cold shower.

-The water was hot in the bathroom , and instruction how to work the shower units!

but quickly fixed was the hot water that was at best look warm at 6am.

Eolian Milazzo Hotel

poor

water

request

Free parking

Free High Speed Internet (WiFi)

Pool

She half apologised and said she did not believe the neighbours who had complained.

Only staying one night, so I cannot say if they would move me to another room if I complained.

Some things not specific enough to complain about

Owner greets you and is friendly, genuine and helpful.

Staff were exceptionally friendly and helpful, while maintaining strict Covid protocols on distancing.

SUPER friendly and helpful staff who provided useful advice (and discounts) on parking car nearby and booking a meal.

The staff here were very helpful and friendly.

Good sized rooms, very clean and friendly, helpful staff.

I visit many times a year the Milazzo area for business and always I stay in this very nice and friendly hotel.

The hotel is clean and the staff friendly.

The staff are very friendly and are so helpful.

Hotel has a very luxurious feeling which is helped by a very friendly and supportive staff.

The service in the reception was friendly while in the breakfast room it was so and so.

Most of the staff speak good english and are very friendly.

The staff were very friendly and helpful.

Therefore I not only want to thank the management

I hope that the Management will read this and react more positively than they have to some comments in the past.

It is run by 2 sisters who are extremely stylish ladies themselves.

The staff is really kind and takes excellent care of the customers , in my case making a reservations not related to my stay.

The lady owner was pleasant and clearly struggling with the Covid restrictions.

Staff is nice, nice location, and that is really it.

Giovanna at reception was particularly helpful with all aspects of our stay.

Hope you find my review helpful and would like to thank all staff at Chicca Palace Hotel for their hospitality! 💐

The room is clean, the location was great near the port bo foot and the staff were great.

The staff were extremely helpful and fluently bilingual.

The hotel is actually nice, staff very polite,

La Chicca Palace Hotel

management

complain

Free breakfast

Airport transportation

Mine had a small balcony that overlooked the port.

Tall glass French doors opened to a balcony over a busy street to the open water of the port.

do not forget these cards, as there is a patroll contiunously watching.

The guy that took us to get our car tried to charge us extra, for 2 1/2 days,

Its right in front of the port (3 min walking distance to get to the ferry boat ) the staff is very friendly and attentive, the rooms are clean and you can enjoy a nice breakfast on the terrace - overlooking the port and bay area.

The service is friendly, the rooms clean.

Small hotel opposite the port nice rooms, good roof terrace for breakfast, the lady at reception was very friendly and really helpful, helped with our ferry confirmation, and great recommendations for dinner

Staff were friendly and helpful with breakfast and organised a taxi for us, as there was no bus service to the station on a Sunday.

The hotel is combined with a coffee bar and convenience store and the entire staff is friendly and helpful.

but clean, and the staff is very friendly and helpful.

Friendly and helpful English speaking staff.

Really friendly and accommodating staff where English is spoken very well.

Very good friendly service and nice basic spacy 4p room.

The staff are very friendly and helpful and speak excellent English.

It was convenient to the ferry port, comfortable and very friendly.

Very friendly staff ( English speaking which was a bonus).

Friendly and helpful staff and value for money room.

The hotel is a real marvel, clean, with very helpful and really friendly staff.

The hotel itself is small, clean and friendly.

but the bathroom was fine and everything is environmentally friendly.

The staff were friendly and helpful re local info and all the shops and restaurants are all easy walks from the front door.

The hotel is an environment friendly hotel (natural latex mattresses, nice linen and ionisator in the bedroom).

Nice staff, perfect coffee in the morning (real italian style) and clean rooms.

We went in to meet the English speaking receptionist, who processed our passports and gave us our key.

Helpful suggestions given by the owner, on site.

The girl at the front desk has excellent English and is extremely polite and helpful eg keeping luggage whilst I waited for the winds to die down so I could get a boat! Good points:
Very clean
Good wifi
Good air con
Great location
Value for money 
Wonderful helpful service

Bad points
I found my room a bit noisy ( it is a busy port!)

The staff are really helpful and the hotel is very good value.

Clean, delightful decor, and incredibly helpful staff.

Check in was swift and the receptionist very courteous and helpful, telling us that we could park the car across the street for a few days with no cost.

Lovely, genuinely helpful service at this hotel. .

Staff was extremely helpful - they allowed us to park our car in their indoor lot for 4 days for 10€/ day while we visited Lipari Island; they directed us to the ferry office which was very nearby and recommended a fantastic restaurant for dinner, The Loft.

The staff, particularly Marie, was very helpful.

The installation of noise reduction windows would we a good idea!

Petit Hotel

window

creditcard

balcony

watching

Paid private parking on-site

Although busy at times during the day there was no traffic noise problems.

If you are driving, it is best to try to avoid arriving during rush hour The street number given when booking was wrong so twice we had to run the gauntlet of a very busy one-way system.

I recommend to contact the owner before arriving, finding the correct door for the first time might be challenging.

Although there wasn't a safe the apartments were very secure, guests have keys to the entrance which is always locked and the bedroom doors have good locks.

Its not easy to find as its on the main street and its just a door with the name written above in small writing, Parking is free on the blue lines.

The only downside is the air con, which is only installed near the front door, and because the flat is basically one long open-plan rectangle it only really cools the kitchen

We spent 7 days in L Alberghetto and were more than satisfied and can thoroughly recommend it, small, clean, friendly and well situated for beach and promenade with plenty of eateries at hand.

It was clean with a friendly florist next-door who sold street parking tickets and took the keys when we left.

The owner was extremely friendly and took a lot of time explaining the ferries to us and recommending places to see and eat in the town.

They are also very kind and friendly, every now and then there was this impression that we were long time friends :) As a plus, Stefano is very knowledgeable about the area, and we ended up wishing we stayed for longer in Milazzo, which has more to offer than the port.

Very friendly and welcoming; genuinely couldn't do enough to help us.

but not least,friendly host and hostess ,
You are on behalf of Sicily,we have the best memory beginning with the lovely house and the nice couple and their great job.hope to meet you again! Ciao!

Barbara and Stefano were extremely helpful, friendly and accommodating.

The host Barbara is very friendly and welcoming and has great tips to get around!

The owner was so friendly and made us feel so welcome in her home (she lives upstairs).

Barbara and Stephano were incredibly helpful and friendly and organised a place for a us to park on the street, a tour to the Aeolin Islands, laundry and some great restaurant recommendations.

It is run by a very friendly and helpful family.

Barbara is absolutely helpful and friendly and gives you really the feel of being a guest and not a customer.

Barbara and Stefano are very friendly and gave us very good advices for our trip in Sicily.

This husband and wife team were the best: genuinely warm and helpful.

The owner of the place is very kind and hospitable we felt like home.

Stefano was very helpful and happily arranged taxis for us at a good rate.

The owner is very helpful and assists you in everything you need.

Very client-oriented owner, who did everything in his power to facilitate our stay, and the parking of our car before leaving for Stromboli.

Luckily phone numbers had  been exchanged and we were soon outside the B&B and met by the father of the owner.

Stefano is a perfect host, and this is a perfect place to base yourself whether you are visiting Milazzo (Stefano will tell you what to see - don't miss the cape and wondering the lovely streets nearby the B&B) or going out to the islands, or both.

the entire place was very clean and welcoming, the house is in walking distance from the harbor and the city center and the breakfast was delicious and waited for us when we woke up (in a small kitchen outside the room).

The owners were very nice, warm and helpful, they even let us leave our luggage after checkout.

Stephano is genuinely happy to welcome you and to help you with that extra mile that counts a lot !

Stefano was the perfect host and made us so welcome.

Our room overlooked the street opening french windows onto a small balcony.

The lady who cleans the apartment each day has a tiresome habit of rearranging your possessions if she thinks they're in the wrong place (which resulted in some vital medication temporarily going missing) and opening windows so that flies and mosquitoes get in.

L'Alberghetto B&B

door

busy

Free public parking nearby

A pretty good Hotel for a short business trip 
Clean, descent breakfast, right at the port close by a number of restaurant and managed by very friendly staff that all appear to be members of the same family.

The staff are friendly and nothing is ever too much trouble for these girls whom all speak excellent English.

The service was friendly and helpful, the rooms and hotel very clean and modern.

The day persons at the desk and at breakfast were very friendly, courteous, and helpful.

The staff were extremely friendly and helpful at all times.

This place seemed friendly enough and the room was like luxury after some of the places I stayed - very nice quality of room actually with very modern ensuite, tv in the room etc.

Very small room with no window narrow shower room small terrace with 2 worn looking chairs kettle didn't work and no coffee!

The rooms are small and if you have a lot of luggage you may struggle.

We were staying at the Cassisi Hotel which offered rooms which were a bit on the small side

Booked superior room was dismayed when we saw it double checked with reception that we had the right category which she said we had.

but the staff were helpful in arranging valet parking nearby for a reasonable cost.

The Neptune was spot on run by a couple of ladies.

Hotel was very clean, staff very helpful and welcoming.

We had no trouble with the size of the ensuite nor with the church bell ringing it stopped at 
10pm and resumed at about 7am.

Evening manager, Alessio, spoke english well and was very helpful.

The reception staff were lovely and both we met had good English.

though a comparison site, was smooth efficient and stress free.

The staff were helpful and assisted us with finding parking and a great place to eat.

Staff pleasant, room clean, breakfast better than average for Italy.

but in contrast to the fabulous Sicilian way,  that became such an integral part of our trip, it seemed that the staff, especially at breakfast had forgotten what a smile was.

The staff were very helpful and the rooms were quite modern.

Far from 4 star more like 1star in short don't go there

The only down side to Cassisi Hotel was the breakfast which was not up to standard for a four star hotel and more akin to a B and B.

The room was a reasonable size, clean and comfortable with french windows and a tiny balcony; it was a bit noisy early in the morning with the windows open

Cassisi Hotel

small room

star

Babysitting

The owner is young, very friendly and speaks good English.

Piero is extremely helpful and friendly - he recommended places to eat both nights - and this makes the entire B&B all the more enticing.

The owner is very friendly and helped me with my luggage upstairs - one floor.

Piero is very friendly and helpful, he will make you feel right at home and will give you local hints and tips.

Friendly doesnt cover it, its just a great host.

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