Food service is good with many options and if that doesn’t satisfy you it has a mall and a food court on the first floor.

This hotel hotel is really recommended, 2 entrances (shopping mall exit & Ibrahim khaleel) nice view of Kaaba and clean.

The Swissotel Al Maqam Makkah is near these landmarks: Great Mosque of Mecca, Kaaba, Safa to Marwa, Abraj Al-Bait Towers, Jabal al-Nour, Masjid Taneem, Makkah Mall, Makkah Clock Tower Museum, Station of Ibrahim, Mount Arafat, Al Hijaz Mall, Makkah Gate, Makka auction, Taniq, As-Haabee Exhibition, Jabal Thawr, Al-Harbi Transport for Umrah and Hajj, Orca Divers SA, AL HARAM UMRAH TRAVEL AND TOUR GUIDANCE, makka car rental and Mecca Local

The hotel has a very good access to the Grand Mosque and the mall.

Easy access to haram direct from the hotel and from the Abraj mall.

Perfect location; very near to Haram, about 5 minutes to Kaaba, which is a major plus with direct access to the 24hr mall.

Direct access to the mall which is open 24hrs.

Location is inside the mall, so quite convinient for shopping(pharmacy, super market and restaurants).

Walk & access from outside the mall makes it more convenient.

You can walk to the mall from within the hotel as well as they are all connected.

The breakfast buffet was average and wasn’t to our liking so we ate breakfast at food outlets in the nearby Mall.

Connected to Mall, and really-really close to Masjidil Haram (Ka'bah).

recommended hotel  near al-Haram  
 the hotel provides direct access to the shopping mall within Abraj Al Bait complex.

Also, there are two malls which have a lot of stores, restaurants, pharmacies.. etc.

Also, the location with access to clock mall and to Haram was very useful.

It’s attached to a shopping mall which have a lot of restaurants and shops.

Once you know your way around, the movement between Hotel to Al Haram and to the shopping malls becomes very easy.

This hotel benefits from two entrances, one through the mall which I only used If I fancied something to eat from the mall, Tuheed’s is very good if you are looking for desi style food and easy on the pocket.

‏The hotel is located within Abraj  albayt complex and considered a good standard and the rooms are of a good standard and very close to the Holy Mosque and the complex has a very distinctive mall and the hotel staff perform Wonderful with the guests.

Regarding the breakfast, it is very poor with very limited choices and poor quality food (no fresh juice, only american coffee, no egg station, poor bakeries,. .

Bathroom accessories are very poor quality starting tissue papers and including the Shampoo.

I am giving it such a poor review due to the reservations team and customer relations team.

The reception was poor and the view was not good compared to the amount paid and the reception staff were slow and bad
 I want to take my money back and I filed a complaint with the tourism and antiquities  authority.

Dust was present on most surfaces in the room indicating a poor cleaning job was done.

The Service is really poor, I booked a room with Haram view,

I expressed by dis-satisfaction at the wait and poor checkout service.

Not satisfied, poor front desk, no wifi connection.

This hotel very very good lm stay in back of haram   breakfast is very good  room clean very good  thanks for hoskeeping mizanur & superviser  hoskeeping  I Mohamed Yousuf very friendly and welcoming i all come back this hotel again my room 4612

Had a good experience 
With well maintained room and clean washroom 
Good facility.

Very nice hotel close to Alharm this is the first time I'm very happy with staying housekeeping staff was very good and friendly my Room No was 0907 thank you for every one thank you Mr Zain supervisor housekeeping and his team that clean my room every day I will come back again in this hotel

Thanks to the house keeping Thanks Abdrhman and 
 MrAhmedbahr and Mr jazib and all tamThank you all for the cleanliness of the room and good treatment i would like to thank the restaurant staff thank you all

Rooms are clean and staff are friendly and helpful thank you for Maram from guest relation It was a pleasure meeting such a kind team from front desk I will come back again

I have a very good experience in Swiss Al major hotel especially their hospitality the house keeping was among the best they give the best service they have everyday my room 3710 get cleaned my best regard especially to room boy Mohammed Rahman under the supervisor Mr haseeb Ahamd thanks to their insha Allah I will come to this hotel again in future

Excellent location.Near Alharam.three  to five  minutes to alharam .Nice hospitality.Staff are coperative kind and helpful.Wide room clean .Nice view on alharam directly.check out done by express check out on whatsApp.sometimes elevators not working

It was very great stay, reception concierge and housekeeping team it was very helpful and so  friendly, room it was clean and my reservation with city view and front desk people was given me room with Kabba view.

great experience from check in to check out, welcoming staff, clean rooms, they change my billow when requested to comfy neck support one.

Everything was fine and make me happy .. the hotel is very near to Alhram the room was clean and very quite special thanks to Mubtagha she was more helpful .. also the rest in the receptions there are very lovely

On the other hand, the room was very clean and the service in hotel was excellent

Rooms are clean and dapper.. great hospitality.. fantastic room maintanance.. wonderful staffs r there.. specially Mr. Janoos who gave wonderful hospitality & behave politely & also friendly.. thank you janoos & great managements

The housekeeping (Abdelkareem and Arshad)
are extremely accommodating and have kept our room pristine.

The restaurant has an excellent and delicious breakfast and the cleanliness of the rooms was greatbut the internet is weak, big thanks to the hotel staff, Hesham from restaurant,  sharif and Akeel from Housekeeping

The room was clean and housekeeping very kind and patient even when I was unable to tip.

Never recommended this hotel except for hotel location nothing is worthy to stay here, 
very small rooms, Wifi strength was very weak, unpleasant stay.

What you gave me was a small room for two adults only.

Upon checking in, not only was the room small and completely different to the pictures posted on the website,

Rooms are small, moldy smell and worst cleaning.y wife even got an allergic reaction from the pillow because it was not cleaned.

*Nice complementary breakfast 
**No parking 
***Rooms are small.

The room was on the small size for a quad

The room was a little bit small, maybe because we were 3 adults.

I could had access my transport easily from here.The hospitality was amazing, big thanks for the crews specially Mr. Mohamed Janoos who handled each an everything perfectly and made my holidays awesome.

Room service was EXCELLENT
Transport from JEDDAH airport to Hotel and back to Hotel, was EXCELLENT
IN DINNING MENU, very limited options, NOT HAPPY.

We had a great view of people walking to and fro from the nearby areas

Loved staying at Swisshotel, welcoming friendly staff, clean, decent room space, easy transportation from the airport have a gate underground 🚇 , and they have a full view of alharam.

my favorite hotel in mecca and it will not be my last stay when ever i visit mecca this hotel will be my first option because of it's  location, staff, cleanness and services, close to Alharam, shops, transportation and with amazing view ether to the city or Alharam.

Concierge Services Mr. Hamzah was very helpful & polite in listening to our request & arranging transportation for us to the Airport.

The Swiss Hotel Maqam Maqam is the Best to 
Stay with Family ,Due to Special care for Guest 
And service at Check in Excellent ,And Being a Accor Member 
I Recommend as a frequent Travel in Saudi Arabia 
To stay Always in Swiss Hotel Maqam Makkah
Is our second home , nice to meet with Reception ,specially Mr Muhannad Al Zahrani and Ms Itihad 
Mohammed Mazhar Ali
Mobile 00966 509040034

He was very helpful in even guiding us about the directions and ways to travel.

I will recommend travelers to stay in Swissotel Al Maqam while traveling for Umrah and book the Kaaba view room/suite.

As travelers from the USA, we recommend her for employee of the month award.

Thinking to be in second home when you travel means be in a place where you will be in a warm welcoming, my reservation was normal room got a view to Kaaba and holy mosque, they gave me a room at the beginning was not to my standard

Clear booking for five people confirmed before travel and upon arrival.

The Best hotel really amazing , from a frequent traveller , hotel location amazing ,Haram View room is unbelievable , also sound quality in the room , reception manager is amazing , everything is amazing

thanks to our travel agent who arranged this hotel for us.

the overall cleaning of the hotel was great bathrooms need to be renovated as the water comes out of the shower cabinet making the floor of the bathroom filled with water..

The sink was loose and filled the bathroom with water.

The showers in the bathrooms don’t have complete closure and water tends to get filled up.

Water would spill inside the bathroom vicinity and it is what probably led to the wooden bathroom door to get over-humidified and cracked.

The shower cubicle glass door is fixed for some reason, so you can not close it and water spills out on the floor when taking shower.

I complained with no response except after calling booking seversl times by adding extra bed, this made the room more narrow and tight,
Bothroom need maintenance, water was present in the floor all the night.

There was no water supply for 2 hours just before Fajr time
The breakfast lounge is a bit far , always busy looks more like a wedding hall.

There was a hot water problem in the shower which could not be fixed after several attempts i eventually I had to move room, which was frustrating as I had to pack everything up again, which was time consuming.

My only problem was that the room did not have hot water availability through out the day.

The water pressure in the bathroom was strong.

* Bath shower waste water flows  to the opposite direction of floor drainage.

The "BAD" thing about this hotel:

Bathroom shower area - water wasn't  draining.

No tooth brush.. No quick response.. Poor plug of water boiler.. No enough drinking water.. Tv system is complicated..this will be last time in such hotel..

Rooms : 5/10, bathroom is pretty small and water clogs, room walkways is pretty narrow 

Parking: 0/10 - No Parking, front desk said they can only confirm once they have availability which is not confirm.

Whenever we shower, the whole bathroom would be flooded with water which is annoying because we can't do anything about it

However, the one thing which was bad about the bathroom was the showers: when we arrived the water was very hot so we called room service

Swissotel Al Maqam Makkah

small room

poor

water

mall

travel

transport

The Moevenpick Hotel & Residences Hajar Tower Makkah is near these landmarks: Great Mosque of Mecca, Kaaba, Safa to Marwa, Abraj Al-Bait Towers, Jabal al-Nour, Masjid Taneem, Makkah Mall, Makkah Clock Tower Museum, Station of Ibrahim, Mount Arafat, Al Hijaz Mall, Makkah Gate, Makka auction, Taniq, As-Haabee Exhibition, Jabal Thawr, Al-Harbi Transport for Umrah and Hajj, Orca Divers SA, AL HARAM UMRAH TRAVEL AND TOUR GUIDANCE, makka car rental and Mecca Local

Nice hotel situated in opposite of Al Haram and in big mall Abraj albait where many hotels inside and shopping area food court.

Great location and plenty of food options at the mall just below the hotel.

As hotel is above a mall an excellent food court at P4 is also attached to the hotel.

The hotel is within a building that incorporates a shopping mall.

The hotel is located inside the clock tower mall so large variety of places to eat within the same complex.

- 2 Escalators to reach the room and crowed entrance as it's the mall entrance 
- Being in the mall could be good for shopping.

It was close to the Al Haram, and the mall below had many options for food.

From the King Abdul Aziz gate (currently being reconstructed) you walk across the outer courtyard of the Haram and up a long wide ramp into the Al Abraj mall.

I stayed here for two nights, for Umrah the hotel location perfect it’s in one of clock towers building near Haram, just less than minutes to the Haram down there is mall which you can find anything you need, room clean price reasonable, staff helpful doing there best to make my stay great & i do my Umrah without thinking about anything because they arrange even my checkout and transportation to airport 
Thanks to all employees

Attached with malls and nearby shopping and dining places.

I like the location of the hotel it was in the mall and short walking to Alharam about 200 m and one of the best hotel near Alharam.

The hotel location is great front of the King Abdul Aziz gate of Al-Masjid Al-Haram just a walking distance to the Kaaba, the mall is fantastic you have everything you can think of and the food court in the same place makes all your needs in one area, suitable for families, elderly and children, rooms are clean with inner sound system linked to Al-Masjid Al-Haram, all staff are polite, friendly and helpful the breakfast is great to special thanks to Mr Afzal Khan who really looked after me and my family.

the hotel location is great front of the King Abel Azeez gate of Al-Masjed AL-Haram just steps, the mall and food court in the same place make all your needs in one area, suitable for families, elderly and women,
rooms are clean with inner sound system linked to Al-Masjed AL-Haram,
all staff are polite, friendly and helpful 
the breakfast is nice and delicious
every thing is good

There is a mall within the clock tower complex with many shops (convenient for souvenir shopping), food court, cafes, supermarket and you can also buy a local SIM card for your phones there. Cons
1.

A very nice place to spend your time in it the staff is very nice and helpful in both reception and restaurants the elevators are quite large size and good you can spend your time in haram as it is very close to do your prayers and then spend your time in mekka mall 
I recommend this hotel to you 
Noor mohamed is one of nice staff there

The hotel is in the clock tower and once you take the elevator down to the mall and step out the Haram entrance is in-front of you.

As soon as you exit the hotel through the mall downstair at the exit door you can see the beautiful glimpse of Kabah.

Also very close to Haram and the all the shopping malls.

Would definitely book next time mazing service ,it was great nicely clean room everyday ,receptionist was great  ,management is very good with perfect communication

 thank you very mush

You can buy water, juice, fruits, cheese, bread, etc and generate some savings in light lunch/dinner if you want
- The room is spotless.

The room was clean, and the view was amazing.

Friendly staff and helpful, good food and clean rooms.

Stayed for 2 nights, which was great , room clean, quite, comfortable bed.

Nice Hotel
Good staff
convenient location
the elevators are spacious
clean rooms
good room service
. .

The rooms are clean and the staff are nice.

The rooms were clean
The bathrooms were clean
The view was nice “kabba view”
The staff are very helpful and very polite 
Highly recommend movenpick

They offer all kinds of help 

And certainly will come back when i visit makka again

The staff were very friendly and respectful, food(Breakfast) was very good with alot of varities, room was clean and comfy, its almost inside the Haram, the only comment that the check in was very crowded

We stayed 5 days every thing was perfect the location right front the Kaaba rooms are very clean and spacious every good house keeping beautiful mosque over looking the Kaaba they have 4 restaurants the food is very delicious the staff so friendly excellent service all over the hotel thanks to the management

My wife and I liked this hotel very much, the staff were very friendly and helpful, the room was very clean and comfortable.

Clean rooms , nice buffet and very near with  easy access to Haram .

helpful staff
Great Loacation
Nice dinning
wide room
clean bathroom
Excellent furnishing
Tools in the resturant  is not so good
Varities of breakfast food was very good
Kids club is one of the most point of strength in such hotels in this area

Good location near Haram clean room 
Poor breakfast same menu every second day.same item tired to eat that every day.

Very clean rooms and size of room is good too.

The best hotel in Markka, so close to the Haram,
The room is big and the bed very comfortable 
The food and beverage service and food quality excellent
The front office and guest relation very good customer service
The HK and the clean of the room very good.

Alamin especially was an amazing individual that would assist us in finding us our transportation out of Makkah and into Madinah.

The staff will recommend great restaurants and organise transport.

but to our surprise what we have found have far exceeded even our normal expectation, starting from the meet and greet at the airport and the luxury transportation to the high proficiently greeting and check in at the stunning new hotel lobby, where we greeted personally by Mr. Adel Erfan ( the hotel General manager ) and his wonderful staff Mr. Medhat Mounir ( Director Of Business Dev.

We contacted the front desk who confirmed that we needed to go to the hospital and arranged ambulance transport for us.

Staffs from all levels, reception, checkin, checkout to transport arrangement were helpful.

Very convenient 
Close to the Haram
Food and transport easily available 
Service is of high quality 

I would prefer bigger rooms.

We also booked 5 rooms, with over 16 people traveling in our family/group.

My wife and I are senior citizens and regular travellers and stayed here after Ramadan.

We are performing our hajj 2018 and was upgraded by our agent to the movenpick makkah as it was close to the haram.And believe you me it was a real bonus the hotel is in a perfect location and also one of the best serviced hotels.It also enters into a huge shopping complex with lots of eateries and easy access to the haram.Would highly recommend th movenpick to any traveller visiting makkah

This Omrah trip was organized by KIPIC ‘s managements ( Mr. Ismail Al-Khawari and Mr. Musa’ad Al-Sehali ) together with Brincebella Travel & Tourism for one week ( from 20 to 26/5/2018 ) at the Movenpick Hotel & Residents Hajar Tower Makkah.

We (me and my family) were assigned this hotel by our travel agent and once we got there understood why he had strongly recommended it.

I would definitely recommend the Hotel to travelers mainly because of the close proximity to the Holy Mosque, and good  service from the very competent staff.

This hotel was choosen by my travel agent and it was a good one.

quality travel cot for our baby was given.

So remember to take a travel adapter with you!

Highly recommended for any future travels.

In fact I always stay at Movenpick  when I travel in Kingdom as well as out side depending on location and availability.

I have been served by Mr. Hani who really helpful and professional tried to get my requirement of attached rooms and was ready to take the effort to provide me with my requirements as I was traveling with family.

Excellent
Kindly make sure with your travel agent the booking details and take some commitment from them as I came to the hotel and found my booking was not completed.

totally recommended to other travelers to Makkah for Umrah due to its close location to Haram

Moevenpick Hotel & Residences Hajar Tower Makkah

The Makkah Towers is near these landmarks: Great Mosque of Mecca, Kaaba, Safa to Marwa, Abraj Al-Bait Towers, Jabal al-Nour, Masjid Taneem, Makkah Mall, Makkah Clock Tower Museum, Station of Ibrahim, Mount Arafat, Al Hijaz Mall, Makkah Gate, Makka auction, Taniq, As-Haabee Exhibition, Jabal Thawr, Al-Harbi Transport for Umrah and Hajj, Orca Divers SA, AL HARAM UMRAH TRAVEL AND TOUR GUIDANCE, makka car rental and Mecca Local

Located in the heart of the Holy city of Makkah, right in front of the Grand Mosque, across the road is a piazza, McDonald's, KFC, supermarket & shopping malls.

There is a huge food court and mall located on Level 3 and other level.

There are many shops nearby, and the hotel has a mall too.

Asia Food are under exceptation and cannot eated

To crowded in restaurant

There are seperated restaurant for asia and western

Best location to prayer in mecca

Connected to the mall

Room and room sercive is very nice

we are very happy too stay makkah tower no 5 its very esay too go masjed alharm esay to access the shopping mall service was too good
i stay month of November very crowded

There is a moving indoor pedestrian escalator in the souq mall which was attached to the hotel lobby for easy access.

Assalamwlaikum we are thanks to allah because we stay in this hotel this is near to masjid haram and near to shoping mall and good service and facilities and daily housekeeping clean our room excellent and help ful staffs and any specially thanks to who take care my family inshaallah i will visit soon

Wonderful stay at makkah tower very nice stay tower very close to masjed shopping  mall also very near Masha Allah we get 5 time pray my was very good and nice clean very tip top our room tower 5 best location  51507 staff lal Chan and Muhammad Nader and his supervisor faisal Abbasi given geart service. .

Great service very near to masjed alharam very good room comfortabl bed big bathroom good looking room nice location also shopping mall near hotel easy to access staff also very helpful and friendly specially Muhammad Nadeem taking care of our room give us great service

The mall at the hotel is very nice, has all the basic shops you need for daily necessities and shopping.

I have a triple room with haram view in 15th floor .. house keeping is clean and professional, use of elevators is easy and fast .. the food at breakfast floor is good on average , the location is super amazing near to haram and shopping mall , 2 min walk you find yourself inside haram , the room windows shade should be better to see all the view from your room .. tv should be better , the prayers not broadcasted inside the room as some other hotels ,  overall experience is great regarding price and value of money .

Great very nice and good clean hotel very close  in esay to access shopping mall also very near and food courts also masha allah we enjoyed stay makkah we meet staff muhammad nadeem is very nice good guide us and given excellent service and floor supervisor faisal abbasu look after us thanks too all

Whenever we ask for something, common answer "we are over booked".

Booking taxis from the hotel lobby is extremely expensive so we booked privately.

Booking said 4pm, they  said not doable come back at 6pm.

However when I first arrived I spent a very long time in limbo as they could not find my reservation which I made on their hotel web site.

No customer service booked and requested for early check in advance on arrival no room ready and waited from between 10 - 14 which is not acceptable.

even though we had pre-booked 2 rooms months ago.

Both of them couldn’t find my reservation.

* While checking in, I saw the person in front of me having issues as their booking (via booking.com if I am not mistaken) was cancelled without their knowledge
* The entrance lobby is accessible from Ibrahim Khalil Street (you need to turn right and up a ramp between the 2 wings of the building) and is at the basement (B1) level.

Although very conveniently located near Masjid Al-Haram, the main issues we faced after travelling 5 hours from madina, and after getting through road blocks which is very common for where this particular hotel is located, I booked 1 quad room with 4 single beds with my agent in England, the hotel told us that all the rooms in this hotel had 3 single beds and 1 sofa bed.

Reception staff first was unable to trace our booking, then tried to combine our two separate rooms from our extended family into one room with stairs.

Then I sent query to them to about the reason of cancellation,, In their first response, they said that the reservation details is not true.

That night in duty was Rashid Khan, a very well spoken gentleman who was busy solving a problem for a guest where the guests travel agent messed up the booking (i know it happened to me too).

Excellent  great stay great day and good fresh and room clean  and excellent service  room no 61405 great and all the staff and management  great people  very cool operating  staff thanks all excellent condition  of room view

Good experience,  to visit makkah tower for the first time and stay there in makkah Hilton.. Staff members are very friendly..
Neat and clean rooms, Makkah view is most Awesome moment for me from my room.

very nice stay on this hotel near to masjid and very good service and daily clean service my room and clean was very nice and helpful staff and always smily boy and he make me very happy inshaallah we will back soon next year dua for us

We stay in this tower 61413 this is near to masjid hram and very great location helpfull staffs specially housekeeping Arsam very nice clean my room and his supervisor hejas also make my stay very smoothly inshaallah we will come again

Alhamdulillah we stay in 61410 this is very big room and near to masjid d haram and excellent service daily clean my room by Arsam he is very nice person and helpful and he give us service like family member and his supervisor Mr.Hejas was very helpful inshaallah we will come again and again dua for us

Alhamdullilah we stay in 61514 this is near to masj8d harambe and excellent service given by shahjan he clean my room like family member and help us more as we expectation inshaallah we will come again and aga8n

Room clean and tidy excellent food excellent during our stay make more help Mr shajahan easy.

We were impressed by our daily room service and room cleanliness.

Beast location and very close to haram and view of room excellent beautiful room clean and tidy excellent staff make our stay hospitality way will come soon next year again and again the food excellent public area maintained well special thanks to housekeeping . .

Alhamdulliah we stayed in this hotel.stay was very comfortable.very near to Haram.Housing keeping was very good.and ikram was very good clean our room before I came and daily also clean excellent and his supervisor also  Faisal Mahmood is very help us and make my stay happy tha insha'Allah I hope will come again and again thanks for make my happy stay

Excellent room and great clean and tidy freash room mr hilal is make our stay excellent and comfortably and our needs he is full fill good mannar way thanks to all staff and management team spacialy housekeeping team

Good service provided during my stay in mekah tower hotel.amd this is near to masjid hara and cleaner very nice person daily clean my room 61410 and his supervisor also help us inshaallah we will back again . .

Great hotel and good food excellent room clean Mr nooman great person and make our needs he full fill with the way of manner and hospitality experience fantastic way of stay  .

Alhamdullilah we stay in 61402 this is very big room and mashaallah nice view of my room and near to masjid haram and staff was very polite and always smily face and always ready to help and daily clean our room very excellent inshaallah we will come again and again

Great umrah special thanks to mr arzam  and his supervisor  hajas good location good food clean and tidy room atmosphere excellent thanks to all staff right hotel we choose to stay at the makkah tower management  team excellent

Excellent room clean and great services of all staff Mr hajas and Mr zalayuddin great near to Haram thanks to all management and all thé département good and delitios food.

We stay in this tower this is very nice and excellent service big room and very fast and quick srvice daily clean our room Arsam very nice and excellent we cannot found like this staff in any hotel like this helpful person inshaallah we will miss this person

The hotel is overall good, the room was clean and nice when we arrived.

Nice clean Rooms, very busy, because of its location.

Terrible attitude and behaviour concierge they are very rude and unhelpful. 10.

He Couldn’t find the name of my entire family despite showing him the passports, and referred me to the Duty Manager, (another local, forgot his name) who was similarly rude and incompetent.

but i have only one problem wifi is very slow i think next time inshaallah i will come it will be ok inshaallah we will back again and again thanks to makkah tower

Only they should work on their lifts there are 3 lifts in the 6th tower and only one is available on 18th floor plus wifi is very slow I hope in my next visit they might improve it.

Housekeeping needed reminding to clean the room, when the housekeeping manager arrived he was insistent that I go on tripadvisor to give him good feedback, the bathroom showed signs of mould, and internet is slow, only 3 lifts in the tower which are slow, just 1 lift takes you to even numbered floors, awful smell on 11th floor on tower 6, I paid an extra £500 premium to my travel agent to change to this hotel thinking as its more nearer to Masjid Al Haram it will be a better 5 star service,

That was my first time in travel experience when you are asked to sit and wait with you family and waiting for room to become available.

* I booked my room online at the Millennium website and got a very good rate (better than that offered by my travel agent)
* While making the booking, I had to follow up a couple of times to ensure the payment was processed.

Makkah Towers

reservation

rude

slow wifi

Tens of people talking to receptionists and hotel's staff and very busy lobby so access to elevators, and using them, is a bit challenging.

One if the best hotel I’ve stayed in Makkah the disabled room was awesome it had a Kabbah view from my bedroom window room 1836 and the disabled bathroom for me personally was great, Only small issues I had there was no bathroom in the ground/ reception floor area, Had to go to the basement or my bedroom to use the bathroom at the hotel and waiting for the lift can be annoying at busy time!

The The concergie staff didnt answer the phone for 2-3 days, i kept calling to book a taxi for pickup from the Harmain train statiuon to the hotel Reason - they were too busy checking in and checking out guest, no time to answer the phone.

Its nice and advised for short trip, busy elevators, a little expensive

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