Improvements : They can provide heaters during winter and include in overall cost instead of charging seperately as those are very much needed.

If they can install heaters inside the room than it will be cherry on the cake.

When we asked them to prove that we had burnt it they kept insisting we did it using the heater .

Stay was good except that the hotel did not have a centralized heating which was little disappointing as in the month of December it will be very cold.

They will provide towels only at 8 am post that you need to wait for laundry to clean the rest and that will happen till 10 am and then you will get the towels.Even room maintenance was poor one room fan was not working and in the other bathroom lock was not working you will need to call the housekeeping to get it unlocked.

CONS- Rooms do not have in built heating and I didn’t like the 300 per night charge for a heater.

but what i do know is water never gets coloration on heating unless it is contaminated.

5)Heater is being provided on demand on cost

As it is very obvious that in those temperatures its just not possible to stay without room heater.

One prblm we faced was it took them an hour to fix our room heater because of some default.

Things suggested that heater in the month of December should be provided as they charged 400 in place like Manali where heater much needed and mineral water is also charged otherwise i would had given 5 star rating.

Room was too cold in dec. One has to get the room heater which is chargeable extra.

There was no point taking heaters when there is no power.

No rooftop pool or restaurant,
No hot water pool
No tennis or golf court

Neither the rooms are confortable -
In room mattress are not comfortable as per couples, 
no heater in rooms, 
very very small balcony, 
delayed room service-you need to call twice.

Thy charged a nominal amount for the food only.

❤️
My only complain from the hotel was that they did not provide slippers and charged extra for dental kit.

They even charge 400 per heater per night .

2) We get personal assistance for serving food table to table without being charged.

If you want a hotel that cares the least about customers, tries every bit to fleece them by including charges on random item, this is the hotel for you.

Hence please beware of all the extra charges for additional services.

The reception was courteous to upgrade the room to next without charges.

Even when they charge for it (INR 30 per meal), it is not up to the standard and the timings need to be changed.

Extreme foul smell in the room.Adamant receptionist.Didn't pay any heed to solve the grievance even being offered to charge any more money.spoiled the trip.won't choose this hotel.unprofessional deal.

It's not a kind of special dinner when you are charging your guests for it.

The hotel charged us for so called Gala dinner.

Nice hotel with very nice staff location is very good view of the room is amazing front office team is very helpful and friendly rooms are neat and clean mr vijay on front offers is vey friendly and helpful .

It was a amazing trip with sunpark resort in manali.Rooms were good .view was amazing.Food was tatsy .Its near to mall road .Front office Team Mr Vijay ,Mr Tabe ram,Vimla Thakur were so good,friendly behaviour.Thanks To front office team for upgrade my room.Will visit again

Keep it up🤘🏻Thanks for from office team very helpful and friendly very very nice stay in sun park resort

All staff of the hotel very helpful and friendly.

Amazing hotel all staff are so friendly 
Service is soo good 
Reception is soo good and friendly 
And her smile is good too 😍
Everything was perfectly done
Love Manali weather 
Balcony view was awesome 
Behaviour was good 
Best place to stay 
See soon again

Staff was very supportive, overall stay was very calm and friendly.

The staff were very welcoming and friendly.

All staff was very humble and cooperative talk us with friendly way.

Excellent Stay , Good and tasty food 
Staff are very friendly and cooperative 
Location of hotel is also good 
View from balcony is pleasing and elegant
I strongly recommend this hotels to person visiting manali

Good food and restaurant staff ( dalip/resma and Maya) are very friendly.

Special thanks to smile faces mr dalip who is looking after your food hall and maya kavya Vijaya aal they were very friendly

The food was great and the staff was really helpful and friendly.

Hotel staff are very friendly specially Dilip ,reshma and even chetan was very helpful and proactive towards there work I loved.

Hotel staff are very friendly , pleasent ambiance.

Manager Dilip and sagar are very friendly and polite .

Dalip and Sagar were really friendly in the restaurant and provided wonderful service.

Guys it was nice to stay here in sunpark , room was bit spacious , everything was fine , just wash basin in the room was not too good it was bit unconfortable, room service house keeping was at par and finally the hotel staff was very frinedly specially dileep and rewhma were very humble and friendly , food quality was also better it was nice to stay, over all pleasant experience to stay in snpark hotel and resort , will recommend guys nice play to stay.

Really enjoyed my stay..polite and friendly staff..especially Mr.Dalip is really nice and helpful..the only disappointment is that the food  prices are too high with high taxes..otherwise it was a nice experience.

The food is fantastic here in the restraunt.

Food quality & portion was also very good and I would recommend this Hotel to everyone visiting Manali.

Hotel.lovely staff.specially Chandel vimla ji.Tjank you for upgraded our rooms.its near to mal road .Thanks snpark .Next time will visit again.Good staff .Food was good and tasty .

Sun park resort is one of the best resort in manali.its near to mall road .Food was tasty staff were too good.Rooms are Cozy and beautiful maintained.

Food is very good service is following notch .

Their food service are really nice and quick.

Had a wonderful stay in sunpark resort manali.hotel is beautiful,near to mall road manali market area.we had really enjoyed our stay.food was tasty .staff was cooperative specially i would like the mentioned name vijay ,tabe Vimla .thanks guys will visit again.

Thank you team for your best hospitality and great services provide  to us.will defenetly recommend to others also.we have got upgraded rooms by Front Office  Team.Food was tasty little bit costly.

We had a wonderful stay at Sun Park Resort.The hospitality and services provided by Mr. Vijay  and every staff member was very exceptional.The food was really excellent.We enjoyed our stay would thanks all the people associated with Sun Park Resort looking forward to visit again

Excellent service of Sunpark resort manali.Food,eooms,everthing was great.Must visit place again and again.quality of Food and cleaing was Great.Thanks to al staff,all were so polite.Front Office team has guided everthing very well.Mr Vijay Vimla Tabe Ram all are so professionaland well beahved .Thank you guys will visit again to see you all.Keep up.

It was a amazing stay with sun park manali front office team is very helpful I am really thankful to Mr. Vijay for the booking food was food rooms are very clean overalls very good stay in sun park resort manali

Stay was fantastic everything is well managed by the team food is good

Stay was comfortable, food is good and staff has the best behavior.

All the staff members are very polite and cooperative and food was amazing we enjoyed a-lot at this property must recommended property at this location come once.Very peace at this location and also near to mall road you can go mall road at night by walking distance and beas river is also near to the hotel.

Then they blamed us for burning their table of Room No 311 from the heater and blocked our vehicle and didn’t allow us to leave the hotel ..

Extra room heater was provided for a charge to us as it was chilling cold at night.

And the rooms are not central heated, and there is no heater in the room.

I was bot happy with the idea of no room heater.

Hidden charges: room heater at 300/400 per night.

Firstly there should be room heater in every room as basic amenities.

hotel did not provide the room heater, you have to rent it on daily basis.

one thing they charge extra rs 300 for room heater and not centrally heated.

Hotel staffs are also very polite and helpful.

Thanks sun park .rooms are s spacious and beautiful.viewbwasbamazing .its One km from market manali mall road yu can easily walk or uncan take auto.staff were good service was good.Thanks to all front office manager Chandel .and ms Vimla .Great sevice and keep it up guys .

We really enjoyed our stay .Thanks to Front Office staff was for upgraded the room.Thanks Front office manager Mr Chandel and Team vijay vimla.Find team was also cooperative.

Manager and employees are very co-operative .

The staff is very warm and always helpful.

Nice Hotel with beautiful view and rooms.everything was up to mark.Great hospitality,Best staff specially Front office .All are so cooperative will visit againGreat hotel with less rates.Thanks team front office.

Sunoark resort one of the best hotel in manali.Its bear to mall road manali.walk in distance only .location is perfect, super rooms 😍  maintained.Fo staff Tabe And Vimla  so cooperative.Thanks Staff.Thanks for the Upgradation our rooms.

Front office team Mr. Vijay, vimla and tabe ram so good on front office.

Had a wonderful stay with sunpark resort manali.It was great and nemorable experience .Great location ,great services,game area was closed due to some work is going on .rooms are so spacious and comforatble.Near to Mall Road manali.Thanks to Front office Staff Tave ram ,Vijay And ms Vimla All three are doing grear Job .Thabks all .

It was a amazing hotel in Manali.I have visited official trip.all staff were so nice .rooms was spacious.beautifully maintained.Everything was perfect.hotel interior was amazing cleaning everything was good.staff Front Office Team was so so nice .Thanks guys Keep it up.

We took Duplex Mountain view room and view from Balcony was awesome.

Amazing view n cosy rooms.beautifully maintained.

Room were good view was amazing it's near to the head river and Mall road.

Delux Mountain View room is a worth to stay and I believe I will be revisiting this place again in sometime.

The room and the view was beautiful, must visit.the service of your alacarte restunet is very good thank you bimla and team for smooth chekin and thank yiu to dalip and team netra and reshma they served us good food nice experience

View from new building was great amazing.

Good stay on sunpark manali food was good rooms are very beautiful with velly view that frel very speciall staff courties was outstandig all staff members treat very well I recommend this hotel to anyone

beautiful view from room.if u will book new building rooms are amazing.Thanku front office team ms samriti Mam,and Vimla Thakur .Both are so coperative.thankyou girls will visit again'.

Scenic view Resort, Good quility food, restaurant staff good, allover stay was awesome and memorable.

Rooms are available with beautiful balcony view.

Good view resort,nice food quality and delicious yummy food serve on dawat restaurant,all staff is very cooperative.

Hotel stay was extremely very good  and view from my balcony I was very good staff is very good and helpful buffe is very good dalip netra kavya and reshma were helpful thanks to all thank nice stay nice time

Very good hotel with great amenities had a great experience with hotel sun park Manali great view form the luxury room I would like to mention someone special..dalip ji and Rakes h chef .

The drinking water was not compatible to drink

Bathroom with 24 hours running cold and hot water, shower and a bath tub too. Wow!

but room service nd facilities are not upto the mark as we need to convey them to put water, towel etc.

Also the water was in yellow colour, staff informed us that it is because of boiler.

Very Bad housekeeping,after you called 10 times they even not bothered to attained..Even housekeeping staffs are showing there annoyance if asked for drinking water more then 3,4 times in a day..One most important point if you come to stay here make sure you should count all coffee mugs,glasses,towels and other thinks present in your hotel room in front hotel staff at the time of check in..

One can get instant hot water in wash basin as well.

The service was awful, location was bad, there is a pond of smelling water and filth.

Negative points:

We had hot water issue as they have common boiler for whole property so it took about 1h to get hot water.

although Mineral water bottle not provided
**Only one non veg item was available per buffet meal (found omlette/poach in breakfast and one chicken dish in dinner for three days).

There is consistent hot water and a bath tub!

The second problem was that the provision of hot water for bathing was not at all good.

5) 20% off provided on food
6) Room was neat and clean
7) Ample parking 

What needs to improve - 

1) There is a charge of Rs.300-400 for heaters - Not acceptable
2) There is no lift available in the 'B' block
3) Stayed for 3 nights and the room was not cleaned once
4) Mineral water bottle not provided

I recommend you to book your stay in the main block and not the 'B' block.

Definition of Day-light robbery: They charge you for drinking water!! Yes!

only f&b manager
cons
no pressure in the water taps nor in health faucet
small bath tub
foam bath liquid never makes foam in the tub even if u use 3-4 bottles
no hair drier
no proper lights in the room
no respect to guest
many more r there to be listed

I had to ask to provide 2 mineral water bottles on daily basis in room.

Sun Park Resort Manali

creditcard

water

room ac

staff

restaurant

view

A glass of cold drink at 80 Rs not worth for hotel like that ..Is it a joke .Dinner for 4 was at more tha 3k .it's not a 5 star property to charge so high may be we underestimated it.Our one time food charge was more than room rent.

though it was too cold to enjoy for longer duration.

We stayed in May end so it was not that cold.

In such chilling cold in Manali  they don't have heater running all the time, simply disgusting.

but realized that it was too cold and even heater could not help.

The restaurant was so cold we had to sit in our coats and hats.

The freezing cold at night would make you get up from sleep and wonder what to do and heating would restart for sure

Showers have burst of either burning hot water or cold ones. 3.

We had to ask the hotel to stuff some bedsheets at the bottom of the doors to block the cold air from coming in.

At night very silence place and also cold so keep your heater on.

but because it was very cold, they moved us into the main hotel since that has centralised heating.

but the heating was not working on the first night which they fixed it on the second night but that also they keep turning it off frequently, the room becomes very cold sometimes  luckly we carried our own blanket too.

Ausum food.. Room heaters will be turned on when its tooo cold.

One needs to prepare to feel the cold in December.

Its locatated at the top most point amongst all the other resorts.The day we went there was full of snow fall and extreme cold.

We got room on a higher floor and it was quite cold at that time.

Although the staff were extremely helpful and courteous, our room (which was a duplex) was uncomfortable cold and despite numerous requests and pleas, we were quite clearly told that the heating was 'controlled' by the hotel.

I rajesh visited apple country resort 
Hotel ambiance and staff was very very very awesome couldn’t tell in few words
If u guys travelling to Manali, do visit to this resort
And budget friendly also
Thank you

The overall stay was awesome and all the staff are very friendly.

Great Ambience , friendly staff , good view from room and restaurant and have good parking.Food is also nice and they also provide wifi .

It was an amazing stay in apple country resort.food was very delicious.location of the hotel is very beautiful.majestic view from the room.very friendly and corteous staff.would like to visit again .thank you team apple country

The staff is very friendly and cooperative.

Staff were very friendly and they arrange everything so well.

Excellent place, beautiful views, awesome food, great hospitality, warm and friendly staff, esp.

Excellent service neat and clean rooms delicious😋 food staff very friendly polite and helpful kids enjoyed all indoor games.

Had wonderful stay at apple country Great location very friendly and co-operative staff.amazing hospitality ever seen.good vegetarian food.keep it up the good work.

Friendly staff and front desk is helpful.

Very good service, Rooms are cleaned daily,staff are very friendly and polite .

Stay was a memorable, staff was very friendly.

The most humble and friendly people of Apple Country resorts made our stay more comfortable and pleasant.

Food quality as well as staff is very friendly and supportive.

The property is also at a very very nice location.

The hotel is located at a very beautiful spot and

The hotel is located close to the city centre and access to cafés and restaurants is convenient.

Location is on top of the hill with very good view.

It is located on a good height, which has less pollution.

Very Comfortable with Hospitable Staff, Good Amenities, Very Comfortable Stay,
Food quality of the resort is very good, Resort location is the best to makeyouf eel better,everyone must try once, worth a Visit

First of all, the location, it's located in Logs Hut and at the topmost place which gives awesome scenic views.

Hotel location is nice highest point of Manali.

Excellent stay n Food was amazing specially jain food location is good very helpful staff beautiful view from the room enjoyed our stay in apple country Thanks all the staff members apple country making our stay a memorable one

Really good food quality and taste, clean and well maintained hotel rooms and ofcourse, excellent location.

Nice property with Courteous and helpful staff, located in old manali with a great view of the city.

Location Is also very Good .. Garden is also very beautiful.

Apple Country is the best choice for staying in Manali as per mountain view and calm location.

The location and the view from hotel is just mesmerizing.

We have stay in apple country resorts great hotel location, service, good food.

Best veg.food
Best service
24×7 service best
Best location staff very helpful and cooperative special mr sharad would like to recommend Thanks to all the members apple country making our stay memorable

Presentation and taste of Food was good and it was not repeated in our 4 stay of days.

The room service also good and rooms are well maintained and clean condition.

even though it is located a bit far from the town the hotel provides with shuttle service and the food is also really good if you are vegetarian.

Good vegetarian food and amazing service.

The stay was amazing, the property was well maintained and the staff response to our query was very efficient, the food of the resort is also good, had asked about the surprise to be arranged for a candle light dinner and they had come with the decoration very nicely

Poor selection of food for the breakfast buffet.

The services were good as we were served in the room for dinner

We stayed for two days, we booked honeymoon suite which had good view and good room, staff was hospitable, food was good and tasty, room was clean and with all amenities.

The food, it's just awesome, the food cooked by the chef is just phenomenal.

Excellent service, food , room everything was great.

Staff was very courteous, never experienced such good behaviour ever.

Ambience of the resort ,behaviour of staff at the reception & room service , cleanliness of the room , view everything is perfect .

The hospitality and the staff is amazing.

The bookings , billing accuracy and staff attending are uptomark

The staff and room service was impeccable and the park was also really beautiful.

Staff is well behaved, humble and very helpful.

I have visited first time this resort and apple country situated in lust of  valley very calm and quite place and very this situated on hight and no commotion feel very surreal and natural breath and romm was tidy and staffs are very familiar and give good service one most special things i have enjoy sauna and steam bath that gives relaxation of your body and that available in this hotel they gives privacy so i would say go and enjoy and overall experience in this hotel was wonderful thanks .

Excellent ambience over here the staff is good the room facilities excellent this surroundings we were fantastic.

Breakfast is all vegetarian (also no egg), which they notified us in advance.

services is overall mind blowing rather than their services and specially their staff behaviour is excellent. .

Balcony was big enough to enjoy the view and the sunlight.

The park outside the hotel is also breathtaking

Also has very beautiful garden with very beautiful view.

I have stayed in apple country resort with my family.very clean rooms.and have a great view, little bit away from Mall road,

View from our bedroom and the restaurant were beautiful!

The view from the family suite is also great.

We were kindly upgraded to the mountain view room, and what a fantastic view of the valley from our window!

Room is very neat and clean and view from the room is amazing.

Apple Country Resort

cold

location

To the credit of the management, local talent is encouraged to play live every now and then.

but never found that hotel is charging for baby (1-2 year old) foods even for Baby Milk and Extra water bottles.

Although we weren't convinced, we ended up paying the damage charges of Rs.500 after a brief debate.

If I remember correctly, they charged my around INR 1500.

It could have been better considering what they are charging.

But you have many others resorts who will charge you fortune and there are no facilities as Anantmaya has.

In fact i left my i phone charger while checking out , and they couriered me the same and did not allow me to pay the extra charges

Super clean rooms, big rooms, balconies 

Things need to improve
Being one of best property, need to get international look (example : only indian plugs to charge phones, shower handle was tight, wash-basins small, lights in room not really centrally controlled, better towels may be )
Folks drink in room so need to be creative to serve snacks in rooms (charge additional and come up with some creativity)
Location (its in middle of other hotels, lot of new properties are mushrooming around).

Visited here on 1st jan, first we did not got any taxi from hotel to our bus stand on time, we waited for 1.5 hrs.. in the end took local taxi there , he charged us 800/- for two taxi.

Really disappointed by what they charged and what we got.

Moreover, they are charging double in providing transportation.

Despite opting for a fixed meal option during our stay here during the August 15 extended weekend, we were told "please order whatever you like and we will make it" (mind you at no extra charge!).

When asked they said, they charge for two way! Fleecing
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